Q&A board

Q & A Lists
Item Question & Answer
【第3類医薬品】サロンパスAe 140枚 【05P13Dec15】
【第3類医薬品】サロンパスAe 140枚 【05P13Dec15】
Item Q&A
  • Question : Inquiry for the item from xia****Apr 25, 2019

    Hi seller, is this product made in JP?

    Answer : [Re] Inquiry for the item from xia****

    Thank you for your inquiry.

    This item is manufactured in Japan.
    After ordering, we will order products from the manufacturer and we will ship from Japan.

    Thank you very much.

【第一三共ヘルスケア】MINON ミノン アミノモイスト ジェントルウォッシュホイップ(泡洗顔)【敏感肌・乾燥肌の方へ】 【05P13Dec15】
【第一三共ヘルスケア】MINON ミノン アミノモイスト ジェントルウォッシュホイップ(泡洗顔)【敏感肌・乾燥肌の方へ】 【05P13Dec15】
Item Q&A
  • Question : Inquiry for the item from tin****Mar 16, 2019

    Hi, I would like to enquire about the product manufacturing date and expiry date.

    Answer : [Re] Inquiry for the item from tin****

    Thank you for your inquiry.
    This product has been approved for more than 3 years of stability after manufacture, so there is no expiration date.
    After opening, please be careful to use up early.

    After we receive your order in our shop, we will be ordering from the manufacturer.
    For this reason, we are able to deliver the latest lot of things as much as possible in production.

    Thank you very much.

【第2類医薬品】メンソレータムAD クリームm 145g 【05P13Dec15】
【第2類医薬品】メンソレータムAD クリームm 145g 【05P13Dec15】
Item Q&A
  • Question : Inquiry for the item from xia****Jan 10, 2019

    Hi. Do you sell this item? Pls refer to attached photo

    Answer : [Re] Inquiry for the item from xia****

    Thank you for your inquiry.
    Please confirm that your photos are not attached.

    We sell this product as usual at our shop.
    It is a sale for the purpose of personal use, please understand that we do not make discounts etc. by purchase quantity.

    Regarding customs law etc. by destination country, sorry for your inconvenience but thank you for your review.

    Thank you for your consideration.

    Question : [Re] Inquiry for the item from xia****

    Pls refer to attached photo.

    Answer : [Re] Inquiry for the item from xia****

    Thank you for contacting us.

    We are very sorry, the product of the photo is not handled at our shop.

    Thank you very much.

  • Question : Inquiry for the item from leo****Oct 13, 2018

    Can i know what are the 3options? Is this ingredients the same as old packet?

    Answer : [Re] Inquiry for the item from leo****

    Thank you for your inquiry. As for the three options, it was a necessary option at the time of sale in Japan, so I deleted it. Regarding the ingredients, we have described information from the manufacturer site. Thank you very much.

    Question : [Re] Inquiry for the item from leo****

    Alrigh.thanks alot for your reply

    Answer : [Re] Inquiry for the item from leo****

    Already answered inquiry. If you have another any question, please contact to us.

    Question : [Re] Inquiry for the item from leo****

    Thanks

    Answer : [Re] Inquiry for the item from leo****

    Already answered inquiry. If you have another any question, please contact to us.

アパガード プレミオ 50g 【05P13Dec15】
アパガード プレミオ 50g 【05P13Dec15】
Item Q&A
テルモ 婦人体温計 ET-W525ZZ 【05P13Dec15】
テルモ 婦人体温計 ET-W525ZZ 【05P13Dec15】
Item Q&A
KAORU ピュアローズ 20粒 【05P13Dec15】
KAORU ピュアローズ 20粒 【05P13Dec15】
Item Q&A
  • Question : Inquiry for the item from ms.****Aug 15, 2018

    Hi may i know the expiry date of kaoru pure rose ? Thankyouu

    Answer : [Re] Inquiry for the item from ms.****

    Thank you for your inquiry. In our shop, we will be receiving orders from the manufacturer after receiving your order from customers so that we can deliver the latest products. For this reason, we can not tell the correct expiration date at the present moment. At the very least, I will send you what I can afford for an expiration date longer than 1 year. Thank you very much.

【第(2)類医薬品】メンソレータムメディクイックH 30ml 【05P13Dec15】
【第(2)類医薬品】メンソレータムメディクイックH 30ml 【05P13Dec15】
Item Q&A
【第2類医薬品】メンソレータムAD クリームmチューブ 50g 【05P13Dec15】
【第2類医薬品】メンソレータムAD クリームmチューブ 50g 【05P13Dec15】
Item Q&A
  • Question : Inquiry related delivery from top****Jan 26, 2018

    Why is shipping rate for a 50gm item soooo expensive????

    Answer : [Re] Inquiry related delivery from top****

    Thank you for your inquiry. Although our shop will be shipped from Japan, the same shipping fee will be charged, as it will be cardboard packaging, overseas shipping no matter what product. Although the shipping fee may change depending on weight, up to a certain weight will be the same shipping fee. Thank you for your consideration.