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Q & A Lists
Item Question & Answer
★100% Authentic ChildStar★DIY Safety Play Pen for Baby/ Pets/ Kids/.Yard/ Fence Steel/Dog
★100% Authentic ChildStar★DIY Safety Play Pen for Baby/ Pets/ Kids/.Yard/ Fence Steel/Dog
Item Q&A
  • Question : Inquiry for the item from ari****May 20, 2019

  • Question : Inquiry for the item from chu****May 19, 2019

  • Question : Inquiry for the item from zen****May 14, 2019

  • Question : Inquiry for the item from jas****May 07, 2019

    Hi why is height shown in details is 80cm but in the order I can choose 100cm? There is 100 Cm too?

    And can I check if I place does it come with a gate?

    And if I choose the measurement it all comes in pieces I can fix it to the shape I want right?

    Answer : [Re] Inquiry for the item from jas****

    If I select 100cm at the height and I buy one 80cm extension? How will it be like? Can it fit?

    Question : [Re] Inquiry for the item from jas****

    Okay nvm I understand already.
    Can just answer my this question? If I take the biggest measurement, it all comes in pieces right I can connect it myself?

    Answer : [Re] Inquiry for the item from jas****

    Hi, yes. The gate and extension will arrive seperately in one box. You can connect it by your self. It is quite easy to connect. Thanks a lot

    Question : [Re] Inquiry for the item from jas****

    What’s the weight? Is it heavy enough to not move when a dog bang it

    Answer : [Re] Inquiry for the item from jas****

    Hi, it is quite stable after installation, weight is ard 3Kg, thanks

    Question : [Re] Inquiry for the item from jas****

    May I know what this 3 little thing is for? Anyway to secure the shape because it actually still moves around even though I screw it to the tightest

    Answer : [Re] Inquiry for the item from jas****

    Hi, it is the locker for each pieces. This may be addinational spring. Can you take a photo where is moving? Thanks a lot

    Question : [Re] Inquiry for the item from jas****

    As in I alr tighten it. So this can be use to tighten even more?

    Answer : [Re] Inquiry for the item from jas****

    Actually each connecting area still can get out of shape easily

    Question : [Re] Inquiry for the item from jas****

    Hi, it can not tight anymore. There should be similar inside the extension. You mean the screws can not be locked? Thanks a lot

    Answer : [Re] Inquiry for the item from jas****

    You mean the screw can be locked? I try tightening the screw. But the shape can still be adjusted

    Question : [Re] Inquiry for the item from jas****

    I have try to tighten all these area. But still the shape can still move around as Long as it is pushed a little

    Answer : [Re] Inquiry for the item from jas****

    Hi, can you zoom and take a photo on the screws again? After fasten the screw, it should not be problem. Thanks a lot

    Question : [Re] Inquiry for the item from jas****

    Please take a look

    Answer : [Re] Inquiry for the item from jas****

    Hi, so all the plastic rubber is locked as attached? Please check it again. Thanks

    Question : [Re] Inquiry for the item from jas****

    Yes. Everything is attached!

    Answer : [Re] Inquiry for the item from jas****

    Hi, it should be ok. Thanks.

  • Question : Inquiry for the item from cob****May 11, 2019

+View all Notice, FAQ, Q&A >>
★Authentic ChildStar 75/100cm Height★Fit  57-300cm/Steel premium safety gate for baby Kids/Door Fenc
★Authentic ChildStar 75/100cm Height★Fit 57-300cm/Steel premium safety gate for baby Kids/Door Fenc
Item Q&A
  • Question : Inquiry for the item from bhu****Mar 31, 2019

  • Question : Inquiry for the item from jin****May 20, 2019

  • Question : Inquiry for the item from edm****May 18, 2019

  • Question : Inquiry for the item from emm****May 13, 2019

  • Question : Inquiry for the item from eri****May 12, 2019

    Hi I bought the item some time ago n I have lost the screw tightener, do you sell seperately the screw tightener

    Answer : [Re] Inquiry for the item from eri****

    Hi, sorry. We also dont have separate screws. Thanks

+View all Notice, FAQ, Q&A >>
【Prepack Storage Rack】DIY Modular Cube Storage Rack Shelf Wardrobe/Box Dust/Cover Door Shoe Rack
【Prepack Storage Rack】DIY Modular Cube Storage Rack Shelf Wardrobe/Box Dust/Cover Door Shoe Rack
Item Q&A
  • Question : Inquiry related delivery from jod****May 14, 2019

    Hi, i do not seem to see any status update on my order. May i know when will you be delivering the items?

    Answer : [Re] Inquiry related delivery from jod****

    Hi, sorry. We will check and send to you within 2-3 days. Thanks a lot

    Question : [Re] Inquiry related delivery from jod****

    Would appreciate it if you can send soon. Thanks.

    Answer : [Re] Inquiry related delivery from jod****

    Would appreciate it if you can send soon. Thanks.

    Question : [Re] Inquiry related delivery from jod****

    Hi, noted, sorry for delay, will send asap, thanks

    Answer : [Re] Inquiry related delivery from jod****

    Hi, i still do not see any updates. Can i know when will you be shipping it out?

    Question : [Re] Inquiry related delivery from jod****

    Hi, i still do not see any updates. Can i know when will you be shipping it out?

  • Question : Inquiry related delivery from gin****Jan 20, 2019

    If i order now. When can i receive?

    Answer : [Re] Inquiry related delivery from gin****

    Hi, you may receive it within 3 days. Thanks a lot

  • Question : Inquiry related delivery from cms****Oct 10, 2018

    Received my racks 6x2 and 6x1 but all the elegant doors are not in the shipment! Please let me know when you will be sending the missing doors to me.

    Answer : [Re] Inquiry related delivery from cms****

    Hi, sorry. We will send out immediately tomorrow. You may receive it within 2 days. Thanks a lot

    Question : [Re] Inquiry related delivery from cms****

    Today is already 13 Oct, yet you still have not shipped out the missing items.

    Answer : [Re] Inquiry related delivery from cms****

    Hi, we may ship out tomorrow. You may receive it on Tuesday. Really sorry.

    Question : [Re] Inquiry related delivery from cms****

    Have the missing doors and magnetic door catch been shipped????

    Answer : [Re] Inquiry related delivery from cms****

    Hi, doors send out already, door catch will send out tmr, you may receive soon, thanks

    Question : [Re] Inquiry related delivery from cms****

    19 oct Friday, still no delivery of doors! Sure you send it out on Monday? Are you trying to cheat me?

    Answer : [Re] Inquiry related delivery from cms****

    Where is the tracking number?

    Question : [Re] Inquiry related delivery from cms****

    Hi, sorry. This item will be shipped out tomorrow. Thanks a lot

  • Question : Inquiry for the item from kim****Oct 10, 2018

    Hi. How do I go about ordering 3 by 5 shoe rack ( + 2 large compartment)?

    Answer : [Re] Inquiry for the item from kim****

    Hi, you may order one set of 1 by 5 (+1 large) and one set of 2 by 5 (+2L), thanks a lot

  • Question : Inquiry for the item from kri****Jul 04, 2018

    Hi, i want 1 by 10 storage rack, but the maximum is 1 by 5 storage rack only, can i buy 2 pcs of 1 by 5 storage then connect to make it 1 by 10 storage rack?

    Answer : [Re] Inquiry for the item from kri****

    Hi, yes, can, thanks a lot

+View all Notice, FAQ, Q&A >>
【Ready Stock】DIY Magnetic Mosquito / Insect Screen Kit window netting mosquito net mesh/anti dengue
【Ready Stock】DIY Magnetic Mosquito / Insect Screen Kit window netting mosquito net mesh/anti dengue
Item Q&A
  • Question : Inquiry for the item from Kay****May 06, 2019

    My balcony windows are 3.5m x 1.08m long. What size should I get? Please advise. Thanks.

    Answer : [Re] Inquiry for the item from Kay****

    Hi, sorry, our max size is 3m, you may order separately if it comes with 2 or more window, thanks a lot

    Question : [Re] Inquiry for the item from Kay****

    It doesn’t.. it’s one whole window frame at 3.5m long. I really wanna get the insect screen. Can you help me here with a solution?

    Answer : [Re] Inquiry for the item from Kay****

    Hi, ok. You can order two sets of 1.2 x 1.8m. We will make it for you. Please let us know after you place the order.Thanks a lot

    Question : [Re] Inquiry for the item from Kay****

    Hello

    Following your advice, I have made the purchase as attached. Please help to make it 3.5m for me. Thank you.

    Answer : [Re] Inquiry for the item from Kay****

    Hi, ok. We will check it and send to you asap. Thanks a lot

    Question : [Re] Inquiry for the item from Kay****

    Thank you for helping me! Looking forward to receive my purchase :)

    Answer : [Re] Inquiry for the item from Kay****

    Hi, sorry my worker may forget to upgrade your order, pls check after you receive the item, thanks

    Question : [Re] Inquiry for the item from Kay****

    Oh no... okay I will check but what if your worker really forgets?

    Answer : [Re] Inquiry for the item from Kay****

    Hi, we will resend to you again. Please check the item when you receive it. Thanks a lot

    Question : [Re] Inquiry for the item from Kay****

    Hi, it seems your worker did not upgrade it for me. Here is the photo. Can you please resend?

    Answer : [Re] Inquiry for the item from Kay****

    Hi, may I know if you have resend the upgrade?

    Question : [Re] Inquiry for the item from Kay****

    Hi, sorry. We will send another connectors and another mesh to you. Thanks a lot

    Answer : [Re] Inquiry for the item from Kay****

    Ok thank you.

    Question : [Re] Inquiry for the item from Kay****

    No prob, thanks

    Answer : [Re] Inquiry for the item from Kay****

    Hello, just checking if the delivery has been made? Is there a tracking number?

    Question : [Re] Inquiry for the item from Kay****

    Hi, we may ship out tomorrow. Thanks a lot

    Answer : [Re] Inquiry for the item from Kay****

    Please please ship as soon as possible. I need it for my house ASAP. I hope to receive it by this Friday to install over the weekend. Please let me know the tracking number too.

    Question : [Re] Inquiry for the item from Kay****

    Hi, ok. You will receive it on Sat. Thanks a lot

    Answer : [Re] Inquiry for the item from Kay****

    Ok I hope so.

    Question : [Re] Inquiry for the item from Kay****

    Hi, it is end of Saturday and I haven’t received my connectors and 3.5m wire mesh yet.

    Answer : [Re] Inquiry for the item from Kay****

    Hi seller, you have made a lot of empty promises. First you said you will customize my insect screen which is why I bought the insect screen from you but your worker forgot about it. Second you said you will re-send the mesh and connectors to me by Saturday (after following-up) but I still have yet to receive it. If I do not receive it by Tuesday 21st May, I want a full refund of my money.

  • Question : Inquiry for the item from phi****May 11, 2019

    Hi seller, I have 3 panelsl windows and is 208cm by 118cm. So is it possible to get one whole piece or to buy 1 panel and 2 panels windows mesh? One panel is 70cm by 118cm and 2 panels is 138cm by 118cm, so can kindly advice which measurement should I take?

    Answer : [Re] Inquiry for the item from phi****

    Hi, you can order one big panel, 1.2m x 2.3m. Thanks a lot

    Question : [Re] Inquiry for the item from phi****

    Hi seller,
    For one whole piece of mesh , is it very difficult to install than one small piece of mesh? Wat size should I get if I want 70cm by 118cm for 1 panel window and 138cm by 118cm for 2 panels windows? Thanks

    Answer : [Re] Inquiry for the item from phi****

    Hi, it is difficult to install larger mesh. You can order one 70x 120cm and 150x 120cm. Thanks a lot

    Question : [Re] Inquiry for the item from phi****

    Hi seller ,
    You suggested me to order 70cm by 120cm but my measurement is 70cm by 118cm. So the 70cm will not have extra mesh to clip to the frame. Can kindly advice clearly which size should I order?

    Answer : [Re] Inquiry for the item from phi****

    HI,yes, mesh we will give longer, thanks a lot

    Question : [Re] Inquiry for the item from phi****

    Hi seller, if I order today, can arrange to deliver on 21st or 22nd May as I will be away for holiday.
    Thanks

    Answer : [Re] Inquiry for the item from phi****

    Hi seller, sorry for asking too many questions about mesh. May I know what colour of the mesh is invisible and what colour of the frame is more matching for the aluminium frame? Kindly also advice about the delivery date and thank you very much.

  • Question : Inquiry for the item from pur****May 13, 2019

  • Question : Inquiry related delivery from kei****May 10, 2019

    You put got Ready Stock

    I ordered 5 sets yesterday 9 May and today 10 May it is still shown as Shipping Requested.

    May I know when are you going to ship out for me?

    Answer : [Re] Inquiry related delivery from kei****

    HI, order will be sent out within 2 days, thanks a lot

    Question : [Re] Inquiry related delivery from kei****

    I placed my order on 9 May and today is already 13 May.

    You call this “within 2 days”?

    Answer : [Re] Inquiry related delivery from kei****

    HI, sorry for delay due to large amount of orders, will send out tmr, thanks a lot

  • Question : Inquiry for the item from ycl****May 12, 2019

    My HDB window frame is aluminium. Is this product usable on my window?

    Answer : [Re] Inquiry for the item from ycl****

    Hi, no problem. Thanks a lot

+View all Notice, FAQ, Q&A >>
【Doorway Shoe Rack】Minimalist Wooden Shoe Shelf/ 6/7 Tier Shoe Rack
【Doorway Shoe Rack】Minimalist Wooden Shoe Shelf/ 6/7 Tier Shoe Rack
Item Q&A
  • Question : Inquiry for the item from lyn****May 19, 2019

  • Question : Inquiry for the item from jaa****May 19, 2019

  • Question : Inquiry for the item from 212****May 14, 2019

    Do you have 8 tier?

    Answer : [Re] Inquiry for the item from 212****

    Hi, sorry we donot have, thanks

  • Question : Inquiry for the item from mus****May 13, 2019

    Can I ask what is the width?

    Answer : [Re] Inquiry for the item from mus****

    Hi, it is 24x 24cm. Thanks a lot

  • Question : Inquiry for the item from azz****May 13, 2019

    Hello May I have the shoes rack dimension Pls?

    Answer : [Re] Inquiry for the item from azz****

    Hi, for 7 layers, it is 24 x 24 x 103.5. For 6 layers, it is 24 x 24 x 87.5

+View all Notice, FAQ, Q&A >>
★2018 New  2nd Gen ★ Child Bed Rail/Child Bed Fence/Baby Bed Rail/Bed Fence/Bed Guard /Baby Gift
★2018 New 2nd Gen ★ Child Bed Rail/Child Bed Fence/Baby Bed Rail/Bed Fence/Bed Guard /Baby Gift
Item Q&A
  • Question : Inquiry for the item from ber****May 19, 2019

  • Question : Inquiry for the item from ber****May 14, 2019

    When KDE 1.5m blue color coming?

    Answer : [Re] Inquiry for the item from ber****

    Hi, we dont have blue color all the way. We only have beige, light green and light pink. Thanks a lot

    Question : [Re] Inquiry for the item from ber****

    Funny how people going to buy if you got blue for 1.8m but not 1.5m

    Answer : [Re] Inquiry for the item from ber****

    We only have beige, light green and light pink, never sell blue color, thanks

  • Question : Inquiry for the item from kan****May 03, 2019

  • Question : Inquiry for the item from san****Apr 25, 2019

  • Question : Inquiry for the item from wee****Apr 23, 2019

+View all Notice, FAQ, Q&A >>
【3in1 Drawing Board】Multi-Functional Pine Blackboard Whiteboard Easel Adjustable Height
【3in1 Drawing Board】Multi-Functional Pine Blackboard Whiteboard Easel Adjustable Height
Item Q&A
  • Question : Inquiry for the item from jus****May 18, 2019

  • Question : Inquiry related delivery from yul****Apr 10, 2019

  • Question : Inquiry for the item from 237****Mar 30, 2019

    Dear Seller,

    Need some help on Type B: 3 n 1 Drawing Board.

    1.Water Pens (in the Free Gift Package) refers to white board markers, or those that are meant for writing on paper like a highlighter?

    2. Double-side Magnetic means both breen and white boards are magnetic?

    3. Is the board height adjustment free adjusting and secure by the 2 plastic nuts, or the adjustment is at fixed intervals?

    4. May I know the vertical height of the stationery tray (where the 4 cups are located) from the ground? Will it get in the way if a child sit on a children's chair to write?

    Thank alot

    Answer : [Re] Inquiry for the item from 237****

    Hi, 1. it is the pen can be erased.
    2. yes.
    3. ajusted at fixed intervals.
    4. it is about 40cm height. It is ok for a child to write on the chair. Thanks a lot

  • Question : Inquiry related delivery from shi****Mar 12, 2019

    If i order today, can i receive it by thurs? Urgently needed.

    Answer : [Re] Inquiry related delivery from shi****

    Hi, no problem. Or you can come to our warehouse to buy it directly. Thanks a lot

  • Question : No add-on option for Type B drawing paperNov 11, 2018

    No add-on option for Type B drawing paper.
    please advise where to find the option window/link

    Answer : [Re] No add-on option for Type B drawing paper

    Hi, sorry. We will update in one minutes. Thanks a lot

+View all Notice, FAQ, Q&A >>
【Ready Stock】Stool Step Foldable Ladder/ Stepsfitted anti-slip pad on each steps.Easy and Compact
【Ready Stock】Stool Step Foldable Ladder/ Stepsfitted anti-slip pad on each steps.Easy and Compact
Item Q&A
  • Question : Inquiry for the item from jas****May 18, 2019

  • Question : Inquiry for the item from RTo****Mar 23, 2019

    Hi if I order today when the earliest I can received the item

    Answer : [Re] Inquiry for the item from RTo****

    Hi, we will send out tomorrow. Thanks a lot

  • Question : Inquiry from Che****Feb 25, 2019

  • Question : Inquiry for the item from njh****Feb 18, 2019

    Hi
    Are you able to deliver weekday evening between 7-8pm? or weekends 10am-2pm? if i select QXpress

    Answer : [Re] Inquiry for the item from njh****

    Hi,sorry for q10 orders, all will be sent via qxpress,they donot allow us to arrange the delivery date or time,since they need to arrange by themselves, but you do can check and arrange after your order has been shipped out by calling their hotline @6661-9100,thanks a lot :)

  • Question : Inquiry related delivery from ngn****Jan 30, 2019

    Supposed to ship out ytd, now it’s 31st. No stock?

    Answer : [Re] Inquiry related delivery from ngn****

    Hi, your order will be shipped out by tmr, you may receive within 1 to 2 days after we send out, thanks a lot

+View all Notice, FAQ, Q&A >>
【Educational Toy】Duplo-like Building Blocks with Slide 47/72/132 Pcs/Crazy Ball
【Educational Toy】Duplo-like Building Blocks with Slide 47/72/132 Pcs/Crazy Ball
Item Q&A
  • Question : Inquiry for the item from h.t****May 17, 2019

  • Question : Inquiry for the item from ham****Feb 25, 2019

    Hi, may i know the blocks in the set can fit into Duplo blocks? Thank you.

    Answer : [Re] Inquiry for the item from ham****

    Hi, should be ok, thanks

  • Question : Inquiry for the item from sol****Dec 21, 2018

    Hi seller, 123 pcs when will be restocking? Thanks!

    Answer : [Re] Inquiry for the item from sol****

    Hi, stock will be in within 10 days, thanks a lot

  • Question : Inquiry from Xin****Dec 10, 2018

    Hi,

    When will 123pcs stock will arrive?


    Pauline

    Answer : [Re] Inquiry from Xin****

    Hi, stock will be in within this week, thanks a lot

  • Question : Duplo-like Building BlocksSep 21, 2018

    Hello i bought this Duplo-like Building Blocks with Slide 47/72/132 Pcs/Crazy Ball but haven't received yet can you check for me?

    Answer : [Re] Duplo-like Building Blocks

    Hi, currenlty the 132pcs is out of stock. Can you change to 72 pcs and we refund you the price difference. Thanks a lot

+View all Notice, FAQ, Q&A >>
【Outdoor Table】120cm x 60cm / 180cm x 60cm Portable Foldable Aluminium Table / Folding Chair
【Outdoor Table】120cm x 60cm / 180cm x 60cm Portable Foldable Aluminium Table / Folding Chair
Item Q&A
  • Question : Inquiry related delivery from wwt****May 17, 2019

  • Question : Inquiry for the item from MEL****Apr 23, 2019

  • Question : Inquiry related delivery from aqu****Apr 12, 2019

    Hi, I wish to buy 22 basic 120cm white tables, 6 heavy duty 120cm white tables and 3 heavy duty 180cm white tables. I need them specifically for an event and need them delivered to event venue on Tuesday 16 apr. Can that be arranged? Is there a number I can call? My number is 96973535

    Answer : [Re] Inquiry related delivery from aqu****

    Hi, yes, ok, you may come down to collect tmr, we will prepare for you first, our add is 1 Sunview Road @Eco Tech, 08-69, S627615, you may come during 10am to 3pm, thanks a lot

  • Question : Inquiry related delivery from m3w****Apr 12, 2019

  • Question : Inquiry for the item from m3w****Apr 12, 2019

    Hi, I need to use the type A wine coloured table on the coming Monday morning are you able to delivery by this Sunday?

    Answer : [Re] Inquiry for the item from m3w****

    Hi, sorry we donot do delivery on Sun, can only deliver during Mon to Sat, thanks a lot

+View all Notice, FAQ, Q&A >>
Authentic Microfiber Spray Mop new multi-purpose floor cleaning spray mop care creative household
Authentic Microfiber Spray Mop new multi-purpose floor cleaning spray mop care creative household
Item Q&A
  • Question : Inquiry from kel****May 17, 2019

  • Question : Inquiry for the item from Che****Aug 01, 2018

    Is it able to put liquid to mop the floor?

    Answer : [Re] Inquiry for the item from Che****

    Hi, yes, can, thanks

  • Question : spoilt mopJun 08, 2018

  • Question : mopJun 23, 2018

    i need to buy the mop only as my handle is spoiled. Where can i buy it?

    Answer : [Re] mop

    Hi,you may just order the mop, thanks a lot

    Question : [Re] mop

    how do i order the mop not on your list? Any how much including Q express?

    Answer : [Re] mop

    can i order from you here?

    Question : [Re] mop

    you indicated mop only $7.90 and if i add $3.99 - can you deliver to me as yr site dont hv mop only drop down.

    Answer : [Re] mop

    Retail Price$10.00
    Q-Price$9.00
    Sale Price
    $7.80

    Question : [Re] mop

    Hi, you may just order online, $7.8 is for 5 pieces of mop pads, and mop need to plus ard $4, there are 2 mop pads include in the standard package, thanks a lot

  • Question : Inquiry for the item from jar****Jun 04, 2018

+View all Notice, FAQ, Q&A >>
【Computer Tables with Bookshelf】 Study Table /Desktop /Storage Drawers/Cabinet/Bookshelves/Organizer
【Computer Tables with Bookshelf】 Study Table /Desktop /Storage Drawers/Cabinet/Bookshelves/Organizer
Item Q&A
  • Question : Inquiry related delivery from 235****May 17, 2019

  • Question : Inquiry for the item from gue****May 15, 2019

    Hi I never received the screws for this. Please reply.

    Answer : [Re] Inquiry for the item from gue****

    Hi, you mean, in the box, there is no screw? We will send another bag of screws to you. Thanks a lot

    Question : [Re] Inquiry for the item from gue****

    Yes please! I have no screw and fittings, I opened the table but can't fix my table. Thanks.

    Answer : [Re] Inquiry for the item from gue****

    ok. we will send to you asap. Thanks a lot

  • Question : Inquiry for the item from may****May 07, 2019

    Can I check what is the measurements for type C pine with drawers. I am looking at the 120cm. I need the know the depth and height.

    Answer : [Re] Inquiry for the item from may****

    Hi, the height is 75cm and depth is 52cm. Thanks a lot

  • Question : Inquiry for the item from rav****May 07, 2019

  • Question : Inquiry related delivery from jen****Apr 17, 2019

    it already more then one week , where is my item ?

    Answer : [Re] Inquiry related delivery from jen****

    Hi, sorry. The bookshelf is out of stock and will be restocked in about two weeks. Can you accept the table without drawer?Thanks

    Question : [Re] Inquiry related delivery from jen****

    i wait ....

    Answer : [Re] Inquiry related delivery from jen****

    Hi, no problem. Thanks a lot

    Question : [Re] Inquiry related delivery from jen****

    你的货到了吗?我几时才可以拿到我定的东西。。还是你忘了??

    Answer : [Re] Inquiry related delivery from jen****

    Hi, we have packed today already. You may receive it within 2 days. Thanks a lot

+View all Notice, FAQ, Q&A >>
【New】Foldable table / computer laptop study desk/CROSS PC TABLE
【New】Foldable table / computer laptop study desk/CROSS PC TABLE
Item Q&A
  • Question : Inquiry related return and exchange from yeo****May 14, 2019

    Order Ref : 126892488

    2 units received but 1 unit chipped at corner. Pls advise on exchange process. Thanks.

    Answer : [Re] Inquiry related return and exchange from yeo****

    Hi, sorry for this, we will send one more asap, thanks

    Question : [Re] Inquiry related return and exchange from yeo****

    Thanks, hopefully can be within this week as we set up the other n needed this to complete for a niice office front desk. Thanks for ur prompt response n action.

    Answer : [Re] Inquiry related return and exchange from yeo****

    Hi, can i check the schedule for the delivery please. Thanks.

    Question : [Re] Inquiry related return and exchange from yeo****

    Hi, sorry. You may receive it within 2 days. Thanks a lot

    Answer : [Re] Inquiry related return and exchange from yeo****

    Noted but pls avoid saturday.

    Question : [Re] Inquiry related return and exchange from yeo****

    Noted but pls avoid saturday.

    Answer : [Re] Inquiry related return and exchange from yeo****

    Hi, noted, then we will send out next Mon, thanks

    Question : [Re] Inquiry related return and exchange from yeo****

    Hi, the delivery location is an office and Mon is a public holiday, please send on Tuesday. Thanks

  • Question : Inquiry for the item from won****May 03, 2019

  • Question : Inquiry for the item from faz****Apr 29, 2019

    How to order type B? Book shelves.

    Answer : [Re] Inquiry for the item from faz****

    Hi, sorry. No more stock from supplier. Thanks

  • Question : Inquiry for the item from ykk****Apr 28, 2019

  • Question : lwl****会员的咨询。Apr 25, 2019

    Hello, do you have this type of goods in stock?Thank you

    Answer : [Re] lwl****会员的咨询。

    Hi, sorry this one we donot have, thanks

+View all Notice, FAQ, Q&A >>
Foldable foam bed/Simple Mattress convenient/simple life
Foldable foam bed/Simple Mattress convenient/simple life
Item Q&A
  • Question : Inquiry for the item from Aii****May 16, 2019

    Hi, how thick and how Long is the bed?

    Answer : [Re] Inquiry for the item from Aii****

    Hi, the thick is about 20cm when folded. It is 1.9m when open. Thanks a lot

  • Question : Inquiry for the item from 242****Apr 15, 2019

    hi, product from where? china or malaysia?

    Answer : [Re] Inquiry for the item from 242****

    Hi, item is from China, thanks

  • Question : Inquiry for the item from 242****Apr 15, 2019

    hi,

    what's the max weight the bed can hold?

    Answer : [Re] Inquiry for the item from 242****

    Hi, 150Kg no prob, thanks

  • Question : Inquiry related delivery from jun****Mar 16, 2019

    My Order No. 291668567

    Comments said that your delivery is fast and can receive within 3 days. I purchased on 13Mar19, and I didnt see any update from you so wrote to you on 15Marq9 to enquire. Now 16Mar19, there is still no response. Are you waiting for your stock to arrive? If that's the case, please let know.

    Answer : [Re] Inquiry related delivery from jun****

    HI, sorry for delay coz currenlty stock just ran out due to large amount of orders, we are waiting for the new stock to arrive by end of this month, and we will send out as soon as it arrives, thanks a lot and sorry for trouble.

    Question : [Re] Inquiry related delivery from jun****

    Appreciate your reply, hope to receive soon.

    Answer : [Re] Inquiry related delivery from jun****

    No prob, thanks a lot

    Question : [Re] Inquiry related delivery from jun****

    Hi any chance if your stock has arrived and can be shipped out by this week?

    Answer : [Re] Inquiry related delivery from jun****

    Hi, yes. It will be restocked in about 3 days and we will ship out immediately. Thanks a lot

  • Question : Inquiry for the item from sad****Dec 25, 2018

    Hi how much kg this bed can carry?
    It's for adult or children?

    Answer : [Re] Inquiry for the item from sad****

    HI, for adult, 150Kg no prob, thanks

+View all Notice, FAQ, Q&A >>
【New Arrival】Korean Washing Machine rack/2 tier Laundry basket/space saving storage organizer
【New Arrival】Korean Washing Machine rack/2 tier Laundry basket/space saving storage organizer
Item Q&A
  • Question : Inquiry related delivery from kit****May 15, 2019

    Does the washer rack got stock? How fast delivery if order today?

    Answer : [Re] Inquiry related delivery from kit****

    HI, yes, stock have, normally will send out within 2 days, thanks

    Question : [Re] Inquiry related delivery from kit****

    Ok thanks so much. I got buyer need urgently to bring back Australia

    Answer : [Re] Inquiry related delivery from kit****

    Hi, No problem. Thanks a lot You may receive it within 2 days. Thanks a lot

    Question : [Re] Inquiry related delivery from kit****

    Thanks!

    Answer : [Re] Inquiry related delivery from kit****

    Thanks

  • Question : Inquiry related delivery from kat****May 12, 2019

    Hmmm This week? Monday? Friday?
    Next time week public holiday.. goin to be delayed again?
    What will be the updated delivery date?
    Thanks

    Answer : [Re] Inquiry related delivery from kat****

    Hi, will update once stock in, thanks a lot

  • Question : Inquiry related delivery from kat****May 11, 2019

    Ordered : 08 may 19
    Written : Available shipping date : May 09, 2019
    No news of delivery till now...
    may i know when can I receive it?

    Answer : [Re] Inquiry related delivery from kat****

    HI, sorry for delay coz currenlty stock just ran out due to large amount of orders, we are waiting for the new stock to arrive within this coming week, and we will send out as soon as it arrives, thanks a lot and sorry for trouble.

  • Question : Inquiry for the item from yua****Apr 25, 2019

    Does the 3 tier rack comes with 3 baskets?

    Answer : [Re] Inquiry for the item from yua****

    Hi, yes, it is, thanks a lot

  • Question : Inquiry for the item from jlu****Apr 17, 2019

    What is the maximum weight it can hold per tier for e washing machine rack?

    Answer : [Re] Inquiry for the item from jlu****

    Hi, it can hold about 20kg. Thanks a lot

+View all Notice, FAQ, Q&A >>
【Ikea-like Table】Study Computer/Table Space Saving Office Study Desk Student Laptop PC Coffee Side
【Ikea-like Table】Study Computer/Table Space Saving Office Study Desk Student Laptop PC Coffee Side
Item Q&A
  • Question : Inquiry related delivery from cra****May 15, 2019

  • Question : Inquiry for the item from kel****May 01, 2019

    Hi may I know is the table metal material or plastic material?
    Thx

    Answer : [Re] Inquiry for the item from kel****

    Hi it is metal and wood, thanks

    Hi, the leg is mental meterial. Thanks a lot
    (May 01, 2019 22:56)

  • Question : Inquiry related delivery from hef****Apr 26, 2019

    Hi, if I place an order now, will I be able to get it next week ? Because I will be back to work on 5th May so there won't be any one home to receive.

    Answer : [Re] Inquiry related delivery from hef****

    Hi yes, can, we can send out within 2 days, thanks a lot

    Question : [Re] Inquiry related delivery from hef****

    Thank you for ur replied! Already placed order on Saturday.

    Answer : [Re] Inquiry related delivery from hef****

    No prob, thanks

  • Question : Inquiry related delivery from 260****Apr 06, 2019

    Can arrange for weekend delivery? I'm OK with additional charges on weekend delivery. Let me know before I place order.

    Answer : [Re] Inquiry related delivery from 260****

    Hi, ok, can, but pls send us a msg after you placed the order, so we can arrange, thanks a lot

  • Question : Inquiry related delivery from loo****Mar 31, 2019

+View all Notice, FAQ, Q&A >>
【Shoe Cabinet】Minimalist Wooden Shoe Shelf/  4/5 Tier Shoe Rack
【Shoe Cabinet】Minimalist Wooden Shoe Shelf/ 4/5 Tier Shoe Rack
Item Q&A
  • Question : Inquiry related delivery from agn****May 15, 2019

    Can we choose the delivery date? Before delivery date, delivery team will contact us first?

    Answer : [Re] Inquiry related delivery from agn****

    Is there any extra charge on Saturday delivery?

    Question : [Re] Inquiry related delivery from agn****

    Normally qxpress can deliver it on Sat. They will call during delivery. But we can not confirm the delivery time. No extra charge from qxpress. But please make your order tomorrow. We can ship out on Friday. Thanks alot

  • Question : Inquiry for the item from 240****May 11, 2019

    when will Type C: oak will be available?

    Answer : [Re] Inquiry for the item from 240****

    Hi, sorry stock is not coming soon, may be one month, now we have marble color, thanks

    Question : [Re] Inquiry for the item from 240****

    How's the marble look like?

    Answer : [Re] Inquiry for the item from 240****

    Hi, the photo is attached. Thanks a lot

  • Question : Inquiry for the item from 240****May 10, 2019

    Hi can it fit men size Uk 8.5?

    Answer : [Re] Inquiry for the item from 240****

    Hi,it should be no problem. Thanks

  • Question : Inquiry for the item from goh****May 07, 2019

    Hi, when will the the restock for type c? Thanks

    Answer : [Re] Inquiry for the item from goh****

    HI, currently, we have type C mable color. We will update online asap. Thanks a lot

  • Question : Inquiry related delivery from stu****Apr 30, 2019

    294962441
    Status still shippibg requested .. please advise when will send out

    Answer : [Re] Inquiry related delivery from stu****

    Hi, your order has been sent out, you may receive within one to two days, thanks

+View all Notice, FAQ, Q&A >>
★Korea Washing Machine Cleaner/Detergent★ADVANCE WASHING MACHINE TUB CLEANSER-
★Korea Washing Machine Cleaner/Detergent★ADVANCE WASHING MACHINE TUB CLEANSER-
Item Q&A
  • Question : Inquiry for the item from ong****Apr 21, 2019

    Hi I bought two packs from washing machine cleaner from you, items did not reach me but status updated as delivered. Please contact me to resolve this. Thank you

    Answer : [Re] Inquiry for the item from ong****

    HI, your order has been sent by normal mail, and it may take longer time to reach you, pls check the online add if is correct, and pls check your letter box, thanks a lot

    Question : [Re] Inquiry for the item from ong****

    I waited for one whole month already. Nothing in my mail box. Please rectify this immediately.

    Answer : [Re] Inquiry for the item from ong****

    HI, if so long still not arrive, item may be lost, we will send you again via qxpress, thanks

  • Question : Inquiry for the item from too****May 05, 2019

    Hi. Which function do I select to use with this washing machine cleaner? Is it drum clean? Just pour it into the front load or into the washing powder tray?

    Answer : [Re] Inquiry for the item from too****

    Hi, yes, and you may just use the quick wash fuction, thanks a lot

  • Question : Inquiry for the item from Ver****Apr 29, 2019

    Hi,
    May i know what should the washer tub smell after cleaning by the detergent? (i am asking because i try to figure out if i need a second wash using the detergent as there is foul smell after the first use of detergent). Thx.

    Answer : [Re] Inquiry for the item from Ver****

    Hi, yes. Its better to put one tower inside and throw away the tower after you clean the washing machine. Thanks a lot

  • Question : Inquiry for the item from yok****Apr 28, 2019

    要便用多少量的清洗剂,8公斤洗衣机呢,

    Answer : [Re] Inquiry for the item from yok****

    Hi, one bag for one time use, thanks a lot

  • Question : Inquiry for the item from sea****Apr 22, 2019

    Hi if i choose the option 2 pack +$4.50 so i grt 3 packet in total or total 2?

    Answer : [Re] Inquiry for the item from sea****

    Hi, that is the price for 2 packs, thanks

+View all Notice, FAQ, Q&A >>
Rack / Storage Rack/Steel Rack with Adjustable Shelf/Storage Cabinet Shelving for Store Room
Rack / Storage Rack/Steel Rack with Adjustable Shelf/Storage Cabinet Shelving for Store Room
Item Q&A
  • Question : Inquiry for the item from wen****May 15, 2019

  • Question : Inquiry related delivery from see****Apr 09, 2019

  • Question : Inquiry for the item from qsk****Jan 24, 2019

    Hi seller. May I know How heavy can one shelf withstand? Thanks

    Answer : [Re] Inquiry for the item from qsk****

    Hi, daily usage no prob, thanks a lot

  • Question : Inquiry for the item from bur****Jan 18, 2019

  • Question : Inquiry for the item from hmm****Jan 11, 2019

+View all Notice, FAQ, Q&A >>
【KIDS GIFT】[Paw Patrol Toy] 6pcs/8pcs Paw Patrol action car set with box
【KIDS GIFT】[Paw Patrol Toy] 6pcs/8pcs Paw Patrol action car set with box
Item Q&A
  • Question : Inquiry for the item from blu****May 14, 2019

    Hi, do u hv new stocks coming for 6 piece set( type A with pull back )? Thanks

    Answer : [Re] Inquiry for the item from blu****

    Hi, sorry. The supplier also doesnot have the 6 pieces one. Thansk a lot

    Question : [Re] Inquiry for the item from blu****

    Oh I see . Then maybe I jus have to buy another 6 piece set

    Answer : [Re] Inquiry for the item from blu****

    If type C , stil have ? Thanks n hear from you

    Question : [Re] Inquiry for the item from blu****

    HI, yes, type C have, thanks a lot

  • Question : Inquiry for the item from yel****May 01, 2019

    Hi Seller,
    I already bought 8 pcs Paw Patrol Action Car set from your store.
    Now I saw Tracker car in customer review.
    Can I buy only that Tracker Car for my girl ?

    Answer : [Re] Inquiry for the item from yel****

    Hi, sorry we donot sell separately, thanks

  • Question : Inquiry for the item from icu****Mar 27, 2019

    I got the fox instead of the white with spots dog. Please send me that.

    Answer : [Re] Inquiry for the item from icu****

    Hi, sorry. This new batch is like this. We also dont have the dog in our current stock. Thanks a lot

    Question : [Re] Inquiry for the item from icu****

    Huh then how come it s not stated anywhere that the Fox will be given instead of the white dog? It’s not what I intended to purchase

    Answer : [Re] Inquiry for the item from icu****

    Hi, sorry we also just realize this, coz our supplier said the other dog design now no stock, we are sorry for this, you may return if really cannot accept, we will refund you, thanks

    Question : [Re] Inquiry for the item from icu****

    When will the dog design come in

    Answer : [Re] Inquiry for the item from icu****

    Hi, will not be in very soon, should be after one month, thanks a lot

    Question : [Re] Inquiry for the item from icu****

    Keep me updated thanks

    Answer : [Re] Inquiry for the item from icu****

    No prob, thanks a lot

  • Question : Inquiry for the item from a_d****Apr 16, 2019

    Hi, which set does not come with Marshall ?

    Answer : [Re] Inquiry for the item from a_d****

    Hi, type B, thanks

  • Question : Inquiry related delivery from 260****Mar 24, 2019