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Q & A Lists
Item Question & Answer
ASUS ROG Swift PG27UQ Gaming Monitor 27.0 inch 4K UHD (3840x2160) Overclockable 144Hz G-Sync HDR
ASUS ROG Swift PG27UQ Gaming Monitor 27.0 inch 4K UHD (3840x2160) Overclockable 144Hz G-Sync HDR
Item Q&A
ASUS VivoMini PC VC65-CG7009ZN Intel Core i7-8700T Intel HD Graphics 16GB DDR4 1TB 802.11ac
ASUS VivoMini PC VC65-CG7009ZN Intel Core i7-8700T Intel HD Graphics 16GB DDR4 1TB 802.11ac
Item Q&A
  • Question : Inquiry for the item from ast****Sep 04, 2019

  • Question : Inquiry for the item from ROI****Jan 19, 2019

    I do not want dvd drive,. how is the price?

    Answer : [Re] Inquiry for the item from ROI****

    MiniPC this model, default comes with optical drive unable to remove it sorry.

ASUS Mini PC PN40-BC364ZV Intel Celeron J4005 4GB DDR4 32GB eMMC Windows 10 Pro Wireless Key/Mse
ASUS Mini PC PN40-BC364ZV Intel Celeron J4005 4GB DDR4 32GB eMMC Windows 10 Pro Wireless Key/Mse
Item Q&A
  • Question : Inquiry for the item from bee****Sep 09, 2019

    Does this pc comes eith 3 year Asus warranty

    Answer : [Re] Inquiry for the item from bee****

    yes comes with 3 years onsite warranty by Asus

ASUS TUF Gaming VG27AQ HDR Gaming Monitor 27.0 inch WQHD (2560x1440) IPS 155Hz Extreme Low Motion
ASUS TUF Gaming VG27AQ HDR Gaming Monitor 27.0 inch WQHD (2560x1440) IPS 155Hz Extreme Low Motion
Item Q&A
  • Question : Inquiry for the item from yuj****Sep 02, 2019

ASUS ROG Swift PG258Q 24.5” Full HD 1080p 1ms 240Hz DP HDMI Eye Care G-SYNC eSports [3 Years Onsite]
ASUS ROG Swift PG258Q 24.5” Full HD 1080p 1ms 240Hz DP HDMI Eye Care G-SYNC eSports [3 Years Onsite]
Item Q&A
  • Question : Inquiry for the item from yuj****Sep 02, 2019

ASUS ZenBeam S2 Portable LED Projector - 500 Lumens 720P USB-C Built-in 6000mAh Battery
ASUS ZenBeam S2 Portable LED Projector - 500 Lumens 720P USB-C Built-in 6000mAh Battery
Item Q&A
  • Question : 来自Sio****会员的商品咨询。Sep 01, 2019

    hi,have any warranty for this projector ? and how long?

    Answer : [Re] 来自Sio****会员的商品咨询。

    Projector comes with 2 Years warranty

ASUS 8X Drive Slim CD/DVD-RW External DVD Writer USB 2.0. SDRW-08D2S-U LITE
ASUS 8X Drive Slim CD/DVD-RW External DVD Writer USB 2.0. SDRW-08D2S-U LITE
Item Q&A
  • Question : Inquiry for the item from md_****Aug 21, 2019

    Hello seller does this portable cd writer support Windows 10?

    Answer : [Re] Inquiry for the item from md_****

    Yes it is support Windows 10.

    Question : [Re] Inquiry for the item from md_****

    Alright

    Answer : [Re] Inquiry for the item from md_****

    This is Plug and Play

ASRock B150M-HDS LGA1151 Intel B150 Chipset LGA1151 M-ATX Mother board [1 Year Warranty]
ASRock B150M-HDS LGA1151 Intel B150 Chipset LGA1151 M-ATX Mother board [1 Year Warranty]
Item Q&A
AVerMedia ER130 EzRecorder Capture HD Video for Home Entertainment [1 Year Warranty]
AVerMedia ER130 EzRecorder Capture HD Video for Home Entertainment [1 Year Warranty]
Item Q&A
  • Question : Inquiry for the item from nyk****Jun 13, 2019

    Hi may I know if I can do a collection myself? If shipping how Long will you take?

    Answer : [Re] Inquiry for the item from nyk****

    Once we received your order, we can arrange shipping next working day

  • Question : Inquiry for the item from bar****Mar 20, 2018

ASUSTOR AS6404T NAS (FREE REMOTE CONTROL) [3 Years Warranty]
ASUSTOR AS6404T NAS (FREE REMOTE CONTROL) [3 Years Warranty]
Item Q&A
  • Question : Inquiry for the item from 236****Jun 08, 2019

    Hi, when will you bring in the latest nimbustor 4? If I'm not mistaken this AS6404T only supports HEVC 8bit but not 10bit.

    Answer : [Re] Inquiry for the item from 236****

    are you looking for AS4004T

  • Question : Inquiry for the item from ang****Feb 08, 2018

    Any upcoming promotion?

    Answer : [Re] Inquiry for the item from ang****

    are you interested in bundle with HDD

    Currently no upcoming promotion for Asustor NAS.
    (Feb 08, 2018 17:39)

    Question : [Re] Inquiry for the item from ang****

    Will bundle with hdd be cheaper? Where your shop can go your shop and buy? What's the price at shop (bare set) and do your accept paywave?

    Thank you.

    Answer : [Re] Inquiry for the item from ang****

    sorry we dont have any retail shop,

    what is the capacity of the HDD that you are looking for
    (Feb 09, 2018 11:16)

    Let us know number drive and Capacity of the each drive.. We carry seagate iron wolf NAS HDD
    (Feb 09, 2018 18:51)

    Question : [Re] Inquiry for the item from ang****

    Hmm..if bare? Best price is $999? Not keen with Seagate hdd. Thanks.

    Answer : [Re] Inquiry for the item from ang****


    SGD999.00 is best now

    Question : [Re] Inquiry for the item from ang****

    That's a pity. $300+ more expensive than ds918+.

    Answer : [Re] Inquiry for the item from ang****

    currently do not have any promo

  • Question : Delivery timeAug 23, 2017

    Hi

    May I know how long it will take to deliver if I place the order today (23/8) and using Qxpress $4 delivery services?

    Regards

    Samantha

    Answer : [Re] Delivery time

    1~3 days for delivery after goods pickup, according to Qxpress FAQ
    Link: http://www.qxpress.asia/eng/html/customer_faq_view.html?nid=203

  • Question : MemoryJun 12, 2017

    Hi Seller, just to double confirm - this is the 8GB memory version right? Thanks

    Answer : [Re] Memory

    Yes the model comes with 8GB ram

ASUS PRIME H270M-PLUS LGA1151 M-ATX MOTHERBOARD DDR 4 Intel Optane Redy [3 Years Warranty]
ASUS PRIME H270M-PLUS LGA1151 M-ATX MOTHERBOARD DDR 4 Intel Optane Redy [3 Years Warranty]
Item Q&A
  • Question : Inquiry for the item from 250****May 13, 2019

    Hi,

    do you have stock ready to collect tomorrow? tks

    Answer : [Re] Inquiry for the item from 250****

    Yes i do have ready stock

    Question : [Re] Inquiry for the item from 250****

    hi, Do you close at exactly 3PM today? I would like to come down for this motherboard:

    [ASUS]ASUS PRIME H270M-PLUS LGA1151 M-ATX MOTHERBOARD DDR 4 Intel Optane Redy [3 Years Warranty]

    Answer : [Re] Inquiry for the item from 250****

    coming from Simei

    Question : [Re] Inquiry for the item from 250****

    sorry we are closed on Saturday

    Answer : [Re] Inquiry for the item from 250****

    ok, nvd mind. I will just try to come down during weekdays.thank you

    Question : [Re] Inquiry for the item from 250****

    okay sure thanks

  • Question : Inquiry for the item from mic****Jul 06, 2018

    Hi do you have stock for this item?

    Answer : [Re] Inquiry for the item from mic****

    Yes, we do have stock on hand for ASUS PRIME H270M-PLUS.

ASUS ROG Strix XG32VQR Curved HDR Gaming Monitor 31.5 inch WQHD (2560x1440) 144Hz FreeSync 2 HDR
ASUS ROG Strix XG32VQR Curved HDR Gaming Monitor 31.5 inch WQHD (2560x1440) 144Hz FreeSync 2 HDR
Item Q&A
  • Question : Inquiry related delivery from 261****May 24, 2019

    If i order now, can i self pick up from the store in 1 hour time?
    Trying to get the item to use over the weekend.
    Where is the store pick up location?

    Answer : [Re] Inquiry related delivery from 261****

    Dear Customer sorry, we do have stock you can order and choose for self collect option

ASUS Lyra Trio AC1750 Dual Band Mesh WiFi System Two Units Pack MAP-AC1750 2PK (APAC). Banish WiFi Dead Zone / Fast Smooth Connections / Parental Controls. Local 3 Years Warranty!
ASUS Lyra Trio AC1750 Dual Band Mesh WiFi System Two Units Pack MAP-AC1750 2PK (APAC). Banish WiFi Dead Zone / Fast Smooth Connections / Parental Controls. Local 3 Years Warranty!
Item Q&A
  • Question : Inquiry for the item from cct****May 12, 2019

  • Question : Inquiry for the item from shr****Apr 15, 2019

  • Question : Inquiry for the item from 235****Nov 15, 2018

    Thank you for your reply.

    Currently I have two AP (two of my Singtel WiFi Router is converted to AP for me to connect to the singtel TV set-top as my main router is on the second floor) - can I just connect the ASUS Lyra to one of the ethernet port on the AP.

    Answer : [Re] Inquiry for the item from 235****

    Yes first unit of Lyra you just connect to the Main Router, after setup you conver the operation mode to AP.

  • Question : Inquiry for the item from 235****Nov 14, 2018

  • Question : Inquiry for the item from pro****May 09, 2018

    any restock?getting 1 more set for friend

    Answer : [Re] Inquiry for the item from pro****

    Yes coming in Once new stock in i will call you and update you sir.

+View all Notice, FAQ, Q&A >>
ASRock H87M Pro 4 Intel LGA 1150 M-ATX Motherboard [1 Year Warranty]
ASRock H87M Pro 4 Intel LGA 1150 M-ATX Motherboard [1 Year Warranty]
Item Q&A
  • Question : Inquiry for the item from fra****Apr 28, 2019

    Still have stock? 2019 April question....

    Answer : [Re] Inquiry for the item from fra****

    Yes we still have stock

  • Question : Inquiry for the item from she****Jun 03, 2018

    Hi,

    in-stock?

    Thank you.

    Answer : [Re] Inquiry for the item from she****

    We have stock

    Question : [Re] Inquiry for the item from she****

    Do you have stock for the h87?

    Answer : [Re] Inquiry for the item from she****

    We have stock for Asrock H87M-Pro4 and H87 Performance

  • Question : motherboard cannot power onApr 25, 2018

    Hi, I have installed the motherboard but cannot power on (not even sound - beep). Tried with power supply, Intel Core i7 4770, 1 stick of ram (ddr3 8gb) and water cooler block. Please advise.Thank you.

    Answer : [Re] motherboard cannot power on

    As spoken over the phone, you can bring down the Motherboard and CPU and the RAM to our service centre, 25 Kallang Avenue #03-03, SG 339416.

  • Question : Stock item?Mar 03, 2018

    Is this item in stock?

    Answer : [Re] Stock item?

    Yes we have stock

ASUS ROG STRIX B450-F GAMING ATX DDR4 3200Mhz dual NVMe M.2 USB 3.1 Gen2 AuraSync RGB
ASUS ROG STRIX B450-F GAMING ATX DDR4 3200Mhz dual NVMe M.2 USB 3.1 Gen2 AuraSync RGB
Item Q&A
Asus Tinker Board SBC(Single Board Computer) Quad-Core RK3288 processor T764 GPU*1 2GB DDR2 [1 Year]
Asus Tinker Board SBC(Single Board Computer) Quad-Core RK3288 processor T764 GPU*1 2GB DDR2 [1 Year]
Item Q&A
  • Question : Inquiry for the item from jeu****Mar 25, 2019

    Hi, is main power included ?

    Answer : [Re] Inquiry for the item from jeu****

    Power adapter not Included, Micro USB power-in
    (5V/2~2.5A power is required)

  • Question : Inquiry for the item from pro****May 04, 2018

    Do you sell the case for tinkerboard?

    Answer : [Re] Inquiry for the item from pro****

    Sorry we don't sell case for Tinker Board

ASUS Hangouts Meet Speaker Microphone G017A
ASUS Hangouts Meet Speaker Microphone G017A
Item Q&A
  • Question : 商品関連261****様のお問合せですMar 19, 2019

    Hello, I received the microphone I ordered yesterday. Thank you very much.
    I would like to order 7 more microphones. I know this item is out of stock now, but
    is it possible to purchase online?

    Answer : [Re] 商品関連261****様のお問合せです

    We have stock i will increase the qty, you may order online.

  • Question : Inquiry related delivery from 261****Mar 04, 2019

    To whom it may concern,

    Hello, I'm Noriko Miura. I've just ordered the microphone on Qoo10.
    I would like you to add my company's name to the address I had already registered.
    Here's the name: Sakura Sachiko Detective Office.
    Also, could you let me know when my order (Order No. 291075771) will arrive?

    Best regards,
    Noriko Miura

    Answer : [Re] Inquiry related delivery from 261****

    Dear Customer, Thanks for your order,

    Order has been packed and Printed the airway bill and pasted on it, unable to do the amendmends now. Your order collecting today by Local courier company and i have noticed your memo that requesting Invoice, actually Receipt will be printed on Qoo10 Platform itself. Your Payment receipt is become your official Invoice.

AVerMedia AVerTV Nova DVB-T2 PCI-E Card A757 [1 Year Warranty]
AVerMedia AVerTV Nova DVB-T2 PCI-E Card A757 [1 Year Warranty]
Item Q&A
  • Question : Inquiry for the item from 234****Mar 03, 2019

    hi collection is at kallang or middle road?

    Answer : [Re] Inquiry for the item from 234****

    Collection Point is 25 Kallang Avenue

    Question : [Re] Inquiry for the item from 234****

    can i collect before 9am?

    Answer : [Re] Inquiry for the item from 234****

    Sorry operation hours 09.30AM to 06.00PM

AVerMedia ER310 EZRecorder 1080P HD Video Capture Device [1 Year Warranty]
AVerMedia ER310 EZRecorder 1080P HD Video Capture Device [1 Year Warranty]
Item Q&A
  • Question : Inquiry for the item from 234****Feb 06, 2019

    Can it be used to convert VHS/MIni DV to digital format?
    Can it be used to convert old cassette tape to mp3?

    Answer : [Re] Inquiry for the item from 234****

    HDCP-protected content cannot be recorded and the source must support the following specs:

    Signal Input:
    Component video and audio L/R
    Input resolutions:
    480i, 480p, 576i, 576p, 720p, 1080i, 1080p (max: 1080p60)

  • Question : Inquiry for the item from con****Jan 04, 2019

  • Question : Inquiry for the item from con****Jan 07, 2019

  • Question : Inquiry for the item from lim****Oct 21, 2018

  • Question : Warranty go whereOct 09, 2018

    If need warranty need repair , go where? thanks.

    Answer : [Re] Warranty go where

    What is the Problem of this item?

    Question : [Re] Warranty go where

    Just want know warrant details.still consider to buy. Thanks.

    Answer : [Re] Warranty go where

    Warranty one Year by Avertek Enterprises Pte Ltd, 25 Kallang Avenue #03-03 SG 339416.

    Question : [Re] Warranty go where

    thanks

    Answer : [Re] Warranty go where

    Welcome !

ASUS Vivo-Mini PC Intel Core i7-8700T 16GB DDR4 1TB HDD W10 Wireless Key/Mse VC66-CB7016ZN
ASUS Vivo-Mini PC Intel Core i7-8700T 16GB DDR4 1TB HDD W10 Wireless Key/Mse VC66-CB7016ZN
Item Q&A
  • Question : Inquiry from 241****Jan 06, 2019

    Shall I installing additional 1 internal HD and replace 512 Gb SSD personally and how about the warranty is still valid?

    Answer : [Re] Inquiry from 241****

    this model comes with M.2 SSD Slot you can just simply install M.2 SSD into it. Warranty is still cover for miniPC Hardware.

  • Question : Inquiry from 245****Dec 06, 2018

    what is the price for 32 GB memory and 4K display

    Answer : [Re] Inquiry from 245****

    System comes with 1 stick of 16GB DDR4 2400, Need to purchase one more 16GB RAM will cost - $210.00 each
    ASUS 4K Monitor VP28UQG (4K) -$799.00 each. Total will be $2518.00

  • Question : Inquiry for the item from pak****Nov 29, 2018

    Any VGA port.
    What is the price for
    32Gb Ram
    512G SSD.

    Answer : [Re] Inquiry for the item from pak****

    Dear Customer,

    ASUS VC66-C Comes with HDMI/Display Port/DVI, Memory can be upgradable and PC Comes with 2.5 inch 1TB SATA Drive, its has M.2 Slot (Support both PCI-E and SATA). Memory and SSD we dont carry.

ASUS Nvidia GeForce GT710 2GB DDR5 Low Profile with passive 0db efficient cooling
ASUS Nvidia GeForce GT710 2GB DDR5 Low Profile with passive 0db efficient cooling
Item Q&A
  • Question : Inquiry for the item from csl****Dec 22, 2018

    Hi

    How many years warranty?

    Answer : [Re] Inquiry for the item from csl****

    3-Years Local Warranty.

  • Question : Inquiry for the item from csl****Dec 22, 2018

    Hi

    Does it come with the low profile bracket

    Answer : [Re] Inquiry for the item from csl****

    Yes its comes with Low-Profile bracket.