Q&A board

Q & A Lists
Item Question & Answer
720P HD 5MP Hidden Camera Spy Cam Glasses Fashion Eyewear/Sunglasses DVR Camcorder Video Recorder
720P HD 5MP Hidden Camera Spy Cam Glasses Fashion Eyewear/Sunglasses DVR Camcorder Video Recorder
Item Q&A
  • Question : Inquiry for the item from les****May 20, 2019

    Hi seller, why is that my glasses always can't go into standby mode!?! I press and hold power button 10 seconds it still show blinking red light

    Answer : [Re] Inquiry for the item from les****

    Hi,would you please check the manual and press the reset key to reset the camera,thanks.

    Best Regards

  • Question : Inquiry for the item from les****May 04, 2019

    Hello u bodoh peh kambing.
    Why did u send me a sunglass.??I indicated that I want type 1 which is the clear lens but u send me a sun glass lens!! I want a refund of my item!!! Please do a proper refund. This is a piece of crap purchase. The website did not state clearly what is the item ordered.

    Answer : [Re] Inquiry for the item from les****

    Hi,would you please take a photo,it is a glasses with camera,please check the manual,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from les****

    It is a sun glass OK bodoh?I want a clear glass

    Answer : [Re] Inquiry for the item from les****

    Hi,are you mean you want the attached pic one? If yes,we'll can exchange for you,is OK?

    Best Regards

    Question : [Re] Inquiry for the item from les****

    Yes I want a exchange for the clear lens spy glass. Pls advice how to exchange.

    Answer : [Re] Inquiry for the item from les****

    Would you please return to Address:Liuyi ROAD 3011,Huangshi Street,Licheng District,Putian City,Fujian Province,China
    Receiver:Zheng ZhiHuo
    Mobile phone:18059575780
    Zip code:351144

    We'll exchange for you when received your return,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from les****

    How u want me to send back to u? Not via q express?

    Answer : [Re] Inquiry for the item from les****

    Hi,OK,Please send via Qxpress,thanks.

    Best Regards

  • Question : Inquiry for the item from les****Apr 15, 2019

    Where Is the location of the led light?; Will led light up in video recording mode???

    Answer : [Re] Inquiry for the item from les****

    Hi,the led light on the inner side of the glasses foot,and light down in video recording mode,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from les****

    Got Any stock now?And how long it deliver to Singapore.

    Answer : [Re] Inquiry for the item from les****

    Hi,yes,in stock,and about 6-10 days to Singapore,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from les****

    discount pls

    Answer : [Re] Inquiry for the item from les****

    Hi,sorry,the price is the lowest,please understand,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from les****

    Can it replace the prrscription lens

    Answer : [Re] Inquiry for the item from les****

    Hi,yes,it can,but you'd better don't replace by yourself,and not our's responsibility if the item broken because replace lens,please understand,thanks.

    Best Regards

  • Question : Inquiry for the item from les****Mar 09, 2019

    Where the camera lens position???

    Answer : [Re] Inquiry for the item from les****

    Hi,the camera lens at the right,thanks.

    Best Regards

  • Question : Inquiry for the item from les****Mar 09, 2019

    Where the camera lens position???

    Answer : [Re] Inquiry for the item from les****

    Hi,the camera lens at the right,thanks.

    Best Regards

+View all Notice, FAQ, Q&A >>
Finether Electric Clothes Dryer Portable Wardrobe Machine drying Camping RV Dorm Apartment Folding E
Finether Electric Clothes Dryer Portable Wardrobe Machine drying Camping RV Dorm Apartment Folding E
Item Q&A
  • Question : Inquiry for the item from app****May 09, 2019

Capacitive Touch Stylus Pen Pencil For iPad Tablet Mobile Phone Silver Resistive
Capacitive Touch Stylus Pen Pencil For iPad Tablet Mobile Phone Silver Resistive
Item Q&A
  • Question : Inquiry for the item from gol****May 19, 2019

    Do you have white colour?
    Is it compatible with iPad 9.7 6th Generation?
    thanks.

    Answer : [Re] Inquiry for the item from gol****

    Hi,yes,the white color in stock,and have updated the options,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from gol****

    Can I use it with ipad 9.7 6th generation? Thanks.

    Answer : [Re] Inquiry for the item from gol****

    Hi,yes,can use for ipad,thanks.

    Best Regards

Smart Watch Phone Aplus GV18 Waterproof 1.55 GSM NFC Camera Wrist SIM card Smartwatch for iPhone Samsung Android Phone
Smart Watch Phone Aplus GV18 Waterproof 1.55 GSM NFC Camera Wrist SIM card Smartwatch for iPhone Samsung Android Phone
Item Q&A
  • Question : Inquiry for the item from twi****May 18, 2019

    Can use this for Swimming?

    Answer : [Re] Inquiry for the item from twi****

    Hi,sorry,can't use for swimming and can't support 2G network,thanks.

    Best Regards

  • Question : ItemsNov 04, 2015

    Hi my phone is samsung mega 5 . I am looking for a watch phone
    Micro SD card sim card size so which one is okay for my card wait for your answer.

    Answer : [Re] Items

    Hi,
    Thank you for contacting us.This watch support your samsung mega 5 and Micro SD card sim card.Thank you.
    Best regards
    Jason

  • Question : Does it support IphoneApr 28, 2015

    Hi ,
    I would like to enquiry does this watch support
    1. Iphone
    2. Does it allow the watch to call out and answer incoming calls by itself without any pairing to any phone as it comes with a inbuilt GSM Sim card?

    Answer : [Re] Does it support Iphone

    Hi,
    Thank you for contacting us.It supports iPhone to call out and answer incoming calls via Bluetooh.
    If you wan to allow the watch to call out and answer incoming calls by itself without any pairing to any phone as it comes with a inbuilt GSM Sim card.You can those model:
    http://qoo10.sg/GMKT.INC/goods/goods.aspx?goodscode=423813053&popup_yn=Y
    http://qoo10.sg/GMKT.INC/goods/goods.aspx?goodscode=423812373&popup_yn=Y
    http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=423807546
    Thanks.
    Best regards
    Jason
    Hi,
    I'm sorry the model don't support Sim card:
    http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=423807546

  • Question : 功能Apr 03, 2015

    请问里面全部功能都适用于iphone5/6吗?

    Answer : [Re] 功能

    Hi,
    感谢联系我们。是的,它支持iphone5/6。谢谢

  • Question : GPSMar 22, 2015

    Is there GPS in this?

    Answer : [Re] GPS

    Hi,
    Thank you for contacting us.The item is not GPS inside.If you want the model with GPS tracker,You watch this item:
    http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=424506588
    Thanks.
    Best regards
    Jason

+View all Notice, FAQ, Q&A >>
3D Dragon Skeleton Automatic Mechanical Watches For Men Wrist Watch Stainless Steel Strap Gold Clock
3D Dragon Skeleton Automatic Mechanical Watches For Men Wrist Watch Stainless Steel Strap Gold Clock
Item Q&A
Mini personal Weight loss beauty Cool body sculpting fat freezing equipment
Mini personal Weight loss beauty Cool body sculpting fat freezing equipment
Item Q&A
  • Question : Inquiry for the item from zoe****May 15, 2019

    Can use everyday on same area.
    With anti freeze film...will not get frost bite?

    Answer : [Re] Inquiry for the item from zoe****

    Hi,yes,can use every day on same area and no any frost bite when using it,thanks.

    Best Regards

Girls Red & Blue Cheerleader Outfit Uniform + Poms Socks Fits 3-15Yrs Clothes Dress
Girls Red & Blue Cheerleader Outfit Uniform + Poms Socks Fits 3-15Yrs Clothes Dress
Item Q&A
WIFI APP Motion Detection Plug Cam HD No Pin Hole Video recorder Hidden Spy Camera Charger  Adapter
WIFI APP Motion Detection Plug Cam HD No Pin Hole Video recorder Hidden Spy Camera Charger Adapter
Item Q&A
  • Question : Inquiry for the item from yen****May 15, 2019

    Is this item still on sale?

    Answer : [Re] Inquiry for the item from yen****

    Hi,yes,the item in stock,thanks.

    Best Regards

  • Question : Inquiry for the item from ats****Dec 19, 2018

  • Question : Inquiry for the item from shu****Aug 18, 2018

  • Question : Inquiry for the item from tan****May 04, 2018

    Hi there, what is the vision angle and what is the computer system requirements to read the device?

    Answer : [Re] Inquiry for the item from tan****

    Hi,

    Thank you for contacting us.

    This is a standard angle,and compatible with all windows system,thanks.

    Best Regards

  • Question : ItemOct 31, 2017

    Hi, may i know what is the difference between wifi and non-wifi?

    Answer : [Re] Item

    Hi,

    Thank you for contacting us.

    Wifi can check the video on mobile phone by APP,none-wifi can't.Thanks.

    Best Regards

+View all Notice, FAQ, Q&A >>
Mini Hidden Spy Nanny Clock Camera Security Audio Video Recorder Sound Motion Detector (Size: One S
Mini Hidden Spy Nanny Clock Camera Security Audio Video Recorder Sound Motion Detector (Size: One S
Item Q&A
Laser Engraver Printer Machine 550*550 Pixel High Resolution for PC Pad Phone
Laser Engraver Printer Machine 550*550 Pixel High Resolution for PC Pad Phone
Item Q&A
  • Question : Inquiry for the item from leo****May 11, 2019

    How do connect with my android Hp. I follow the instruction and Don work.

    I tried email the product company also have no reply.... Can you help and advise how to install into hp so I can do remotely without my PC.

    Thk

    Answer : [Re] Inquiry for the item from leo****

    Hi,sorry for late reply,will reply tomorrow,thanks.

    Best Regards

    Hi,have you downloaded and installation the item's app yet? And connect to the item via bluetooth on phone?

    Best Regards
    (May 12, 2019 19:25)

  • Question : Inquiry for the item from car****Feb 17, 2019

  • Question : Inquiry for the item from leo****Jan 19, 2019

  • Question : Inquiry for the item from leo****Jan 10, 2019

    Can check there is a bigger version. U have?

    This is compact but u selling the bigger one. If yes what is the cost?

    Answer : [Re] Inquiry for the item from leo****

    Hi,yes,the attached is the bigger version,the power have 2500mw,3500mw,4500mw,5500mw 4 options,which power are you want?

    The price:
    2500mw price is $490,
    3500mw price is $590,
    4500mw price is $660,
    5500mw price is $720.

    Thanks

Blue Evening Dress Short Royal Front Long Back Elegant Evening Gowns Formal Dresses
Blue Evening Dress Short Royal Front Long Back Elegant Evening Gowns Formal Dresses
Item Q&A
  • Question : Inquiry for the item from lov****May 06, 2019

    Can provide dimensions for sizes?

    Answer : [Re] Inquiry for the item from lov****

    Hi,please check the attached pic,thanks.

    Best Regards

11 IN 1 Waist neck knee wrist shoulder ankle elbow Spontaneous Heating belt bod massage set Magnetic Therapy Belt
11 IN 1 Waist neck knee wrist shoulder ankle elbow Spontaneous Heating belt bod massage set Magnetic Therapy Belt
Item Q&A
  • Question : Inquiry for the item from lee****May 05, 2019

    Hi seller. My waist is 31". What size you i order?

    Answer : [Re] Inquiry for the item from lee****

    Hi,

    31" is 78.7cm,the size M is suitable you,thanks.

    Best Regards

  • Question : SizeJan 11, 2016

    What's the biggest size you have? Do you have anything near 60x90cm kind of sleeping pad?

    Answer : [Re] Size

    Hi,
    Thank you for contacting us.Would you please provide your waistline,Shoulder circumference?I'm sorry we don't sell the sleeping pad.Thanks.
    Best regards
    Jason

  • Question : sizeMar 18, 2015

    Hi. For the item self heating got sizes? I receive the items and all medium size. Got bigger sizes?

    Answer : [Re] size

    Hi,
    Thank you for contacting us.I'm sorry only the waist heating belt and shoulder heating belt have the big size.Other parts only have one size.Which part is too small for you?Thanks.
    Best regards
    Jason
    Hi,
    The tracking imformation:
    2015-03-15 09:43
    Arrived at overseas (Country code: CN)
    2015-03-11 21:16
    Despatched to overseas (Country code: CN)
    2015-03-11 14:14
    Further processing in progress (POSKC)
    2015-03-11 12:52
    Accepted at POSKC
    It have not arrive in post office.Would you wait for some more days.Thanks.
    Best regards
    Jason

Bluetooth Q18 Smart Watch Phone For Android iPhone Smart Phone
Bluetooth Q18 Smart Watch Phone For Android iPhone Smart Phone
Item Q&A
  • Question : Inquiry for the item from Jus****May 05, 2019

    How to get the battery for the watch?

    Answer : [Re] Inquiry for the item from Jus****

    Hi,the battery price is $10 and the shipping fee is $5.9,is OK?

    Best Regards

5PcsTitanium Coated HSS High Speed Steel Drill Bit Set Tool TYA
5PcsTitanium Coated HSS High Speed Steel Drill Bit Set Tool TYA
Item Q&A
  • Question : Inquiry for the item from dig****May 04, 2019

    can this be use on metal??

    Answer : [Re] Inquiry for the item from dig****

    Hi,can use on steel,brass, wood, plastic,copper,fibreglass and PVC etc. Thanks.

    Best Regards

TENS 7000 Digital Back Pain Relief System Unit For Muscle & Joint Aches(OTC) NEW
TENS 7000 Digital Back Pain Relief System Unit For Muscle & Joint Aches(OTC) NEW
Item Q&A
  • Question : Inquiry for the item from psa****Apr 30, 2019

    How do I order extra pads?

    Answer : [Re] Inquiry for the item from psa****

    Hi,how many extra pads are you want? Thanks

    Best Regards

Basketball Soccer Football Protective Glasses Women Men Outdoor Sport Goggles No Prescription Lens
Basketball Soccer Football Protective Glasses Women Men Outdoor Sport Goggles No Prescription Lens
Item Q&A
  • Question : Inquiry for the item from sea****Apr 30, 2019

    Dear seller,
    Do you sell the detachable nose pad? If so, how do I order?

    Regards.

    Answer : [Re] Inquiry for the item from sea****

    Hi,

    Sorry,no have the detachable nose pad,thanks.

    Best Regards

  • Question : Inquiry for the item from sea****Apr 29, 2019

    Dear seller, I cannot order for more than 300 degrees range.
    You only provide 50-300 degree range.
    Very confusing to buyers who want to order the more than 300 degree range.

    Answer : [Re] Inquiry for the item from sea****

    Hi,sorry,have updated the options,please choose the above 300 degree option,and memo the degrees of both eyes,thanks very much.

    Best Regards

  • Question : Inquiry for the item from sea****Apr 29, 2019

    My left eye degree is 450
    Right eye degree is 450

    Your range is from 0-300
    Is there anything that is 300 and above?
    If so, how do I place an order?

    Thanks.

    Answer : [Re] Inquiry for the item from sea****

    Hi,yes,but it need additional fee $35 when the degree more than 300,is OK? Thanks.

    Best Regards

  • Question : Inquiry for the item from 261****Apr 03, 2019

    Hi, can a local optician also fit prescription lenses for farsightedness/hyperopia into this frame? Thanks.

    Answer : [Re] Inquiry for the item from 261****

    Hi,yes,can,thanks.

    Best Regards

  • Question : Inquiry for the item from moh****Oct 03, 2018

    Hi,

    Below are my queries..

    1) Just checking is the goggle suitable for adult?
    2) At the same-time I am wearing spectacles so if I buy the goggle, can it be use to over lap my spectacle?
    3) If I do not buy it with degree, in future I can replace the goggle lens with a degree lens right?
    4) Anyway if my spectacle degree is 300 plus, I need to purchase the goggle with a degree right?
    5) How Long does it takes for the item to be deliver to me if I intend to buy it?

    Answer : [Re] Inquiry for the item from moh****

    Hi,

    Thank you for contacting us.

    1)Yes,the goggle suitable for adult.
    2)You'd better not do as this.
    3)It's not a good idea to replacement the lens in future.
    4)Please reduce 25 degrees when spectacle degree is 300-600.
    5)About 5-8 days to deliver,no include customize product.

    Thank you

+View all Notice, FAQ, Q&A >>
Silicone Waterdrop Shaped Fake Breast Form A d Cup Crossdresser Self adhesive
Silicone Waterdrop Shaped Fake Breast Form A d Cup Crossdresser Self adhesive
Item Q&A
1080 Recording Hidden Camera Night Vision Full HD Spy Cam Video Recorder Ultra-thin Power Bank DVR
1080 Recording Hidden Camera Night Vision Full HD Spy Cam Video Recorder Ultra-thin Power Bank DVR
Item Q&A
  • Question : Inquiry for the item from klh****Mar 11, 2019

    The micro sd card cannot insert into it

    Answer : [Re] Inquiry for the item from klh****

    Hi,ok,we'll exchange for you,would you please eturn to Address:Liuyi ROAD 3011,Huangshi Street,Licheng District,Putian City,Fujian Province,China
    Receiver:Zheng ZhiHuo
    Mobile phone:18059575780
    Zip code:351144

    Thanks

    Question : [Re] Inquiry for the item from klh****

    I will send it from shanghai

    Answer : [Re] Inquiry for the item from klh****

    OK,I'll send the exchange to your ShangHai address?

    Best Regards

    Question : [Re] Inquiry for the item from klh****

    I had already back in singapore

    Answer : [Re] Inquiry for the item from klh****

    OK,will send to your order address,thanks.

    Best Regards

  • Question : Inquiry for the item from klh****Mar 11, 2019

    The micro sim cannot insert into it

    Answer : [Re] Inquiry for the item from klh****

    Hi,ok,we'll exchange for you,would you please eturn to Address:Liuyi ROAD 3011,Huangshi Street,Licheng District,Putian City,Fujian Province,China
    Receiver:Zheng ZhiHuo
    Mobile phone:18059575780
    Zip code:351144

    Thanks

  • Question : Inquiry for the item from klh****Jan 14, 2019

    My micro sd card card insert in

    Answer : [Re] Inquiry for the item from klh****

    Hi,yes,you insert the micro sd card correct,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from klh****

    Yes, i had fully insert it

    Answer : [Re] Inquiry for the item from klh****

    Hi,OK,what problem about the camera? thanks.

    Best Regards

Safety Smart Slim Charging Powerbank 5200mAh Rechargeable Li-polymer Extended Battery Case for SUMSANG GALAXY G9350 S7 edge
Safety Smart Slim Charging Powerbank 5200mAh Rechargeable Li-polymer Extended Battery Case for SUMSANG GALAXY G9350 S7 edge
Item Q&A
  • Question : Inquiry for the item from Lei****Apr 17, 2019

    Hi, do you have rose gold color? How long will it take to reach Singapore?

    Answer : [Re] Inquiry for the item from Lei****

    Hi,yes,about 6-10 days to reach Singapore,thanks.

    Best Regards

Original Teclast TL - T10S Tbook 10S Keyboard Magnetic Docking Pogo Pin (Color: Gold)
Original Teclast TL - T10S Tbook 10S Keyboard Magnetic Docking Pogo Pin (Color: Gold)
Item Q&A
  • Question : Inquiry for the item from 261****Apr 16, 2019

    I would like to purchase the Teclast Tbook 10S keyboard - gold colour. Do you still have stock? I live in Alor Setar, Malaysia.

    Answer : [Re] Inquiry for the item from 261****

    Hi,yes,the item in stock,thanks.

    Best Regards

  • Question : Inquiry for the item from 261****Mar 05, 2019

    Tell me please, if you have this item for now, I want to buy 1 Docking keyboard for my Teclast Tbook 10 S

    Answer : [Re] Inquiry for the item from 261****

    Hi,yes,the item ii stock,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from 261****

    thank you ! can I order 2 of them? I need 1 main and 1 for the future use

    Answer : [Re] Inquiry for the item from 261****

    If only 1, I'll take one ) .

    Question : [Re] Inquiry for the item from 261****

    Yes,can order 2pcs,thanks.

    Best Regards

    Answer : [Re] Inquiry for the item from 261****

    OK, I'll order 1 item, and after the successful arriving I 'll order the 2nd.

    Question : [Re] Inquiry for the item from 261****

    OK,no problem,thanks.

    Best Regards

    Answer : [Re] Inquiry for the item from 261****

    Thank you a lot for giving the info to me.
    I tried to order an item today, but sorry it seems the system of this site couldn't take my payments.
    My payment wasn't taken by system, from both of my cards, Master & Visa.
    Sorry for unconvenience,
    Probably I'll try later or buy on another site.

    Question : [Re] Inquiry for the item from 261****

    Hello dear sellers,
    I'll try to order it again as soon as you'll answer me.
    Have you 1 piece Original Teclast TL - T10S Tbook 10S Keyboard Magnetic Docking Pogo Pin (Color: Gold) now? I want to buy it

    Answer : [Re] Inquiry for the item from 261****

    Hello,OK,the item in stock,please be assured,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from 261****

    Speaking with Help Center. My payment wasn't accepted, I tried 3 times. In a dialogue with the Help Center. Please, await a bit.

    Answer : [Re] Inquiry for the item from 261****

    This is a screenshot. Trying to find a payment method.

    Question : [Re] Inquiry for the item from 261****

    Hi,you'd better call and inquiry to your card bank or try another card,thanks.

    Best Regards

    Answer : [Re] Inquiry for the item from 261****

    I think it's a mistake from Qoo, because yestrday I paid 1 item on Aliexpress and my payment is accepted absolutely normal.
    The Help Center Qoo10 CS center wrote me :
    Dear Customer,
    Good day to you
    Could you please provide us screen shot of the error in order for us to assist you further.
    Thank you
    Qoo10

    So, I gave them the screenshot and awaiting of their help for now. This problem is only with this site, so maybe Help centre can give me an additional info .
    Also, I could use PayPal but cannot use it on the order, I don't know why.
    Now need Qoo help, awaiting.

    Best Regards

    Question : [Re] Inquiry for the item from 261****

    Dear friends,
    It seems I won't be able to pay via my both cards or Paypal.
    Very sorry ,
    accept my apologies for your concern.
    Glad to know you, anyway

    Best regards

    Answer : [Re] Inquiry for the item from 261****

    Hi,

    Glad to know you too,Qoo CS center havn't reply you may because weekend,so please awaiting to monday thant they will reply you quickly,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from 261****

    Ok, yes, of course, I will wait the answer

    Answer : [Re] Inquiry for the item from 261****

    Ok,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from 261****

    Oh...my bank says it's because of site,
    The site's Help says it's because of bank.
    So I asked why I couldn't use PayPal, awaiting of this , in addition.

    Answer : [Re] Inquiry for the item from 261****

    Hi,you'd better to set in your bank app by yourself,may there have anything setting in the app to limit you payment,please have a try,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from 261****

    Thank you for your help. My app settings are right, it's checked now.
    Something wrong with the site or by the unknown reason.
    So, I'm unable to pay, sorry for unconvenience.

    Best regards

New remote control electric projection screen 60 inch -120 inch 16:9 4:3 home HD projection cloth
New remote control electric projection screen 60 inch -120 inch 16:9 4:3 home HD projection cloth
Item Q&A
  • Question : Inquiry related delivery from 234****Apr 15, 2019

    Please proceed with the additional delivery charges. Thank you

    Answer : [Re] Inquiry related delivery from 234****

    https://www.qoo10.sg/gmkt.inc/Mobile/Live/Qpay/MakePayment.aspx?seller_cust_no=eU_g_1_4hdszliDARK_g_2_U3IZHRw_g_3__g_3_&price=32.00&QcoinAvailable=N

    Hi,OK,the above is the shipping fee payment link,thanks.

    Best Regards
    (Apr 15, 2019 20:13)

Telescopic Wireless Bluetooth Gaming Controller Gamepad Joystick iPhone iPad Android iOS Tablet  PC
Telescopic Wireless Bluetooth Gaming Controller Gamepad Joystick iPhone iPad Android iOS Tablet PC
Item Q&A
  • Question : Inquiry for the item from har****Apr 15, 2019

  • Question : supportMay 05, 2015

    Xiaomi note 3g can support?

    Answer : [Re] support

    Hi,
    Thank you for contacting us.Yes,it can.Thanks.
    Best regards
    Jason

Men s Coat Fashion Steampunk Vintage Tailcoat Jacket Gothic Victorian Frock Coat Men s Uniform Costu
Men s Coat Fashion Steampunk Vintage Tailcoat Jacket Gothic Victorian Frock Coat Men s Uniform Costu
Item Q&A
  • Question : Inquiry for the item from Ary****Apr 11, 2019

    hi Seller,

    Do you have your jackets in stock? how long is the delivery to Singapore? Does the jacket comes with pants?

    Answer : [Re] Inquiry for the item from Ary****

    Hi,

    Thank you for contacting us.

    Yes,the jackets in stock,about 6-8 days to Singapore normally but the jacket only without pants,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from Ary****

    do you have the Cool Black jackets available? I need 4 jackets of different sizes

    Answer : [Re] Inquiry for the item from Ary****

    Hi,

    Sorry,no the cool blak design,all the colour please check the attached pic and the sizes are S-3XL,have updated the colours and sizes in the link,thanks.

    Best Regards

  • Question : Inquiry for the item from Ary****Apr 15, 2019

    Hi Seller,

    Do you have the cool Black design? I need 4 pieces of different sizes. Pls get back to me asap so I can order. Thank you.

    Answer : [Re] Inquiry for the item from Ary****

    Hi,

    Sorry,no the cool blak design,all the colour please check the attached pic and the sizes are S-3XL,have updated the colours and sizes in the link,thanks.

    Best Regards

Rechargeable USB Charger Pocket LED light Portable Electric Hand Warmer Heater
Rechargeable USB Charger Pocket LED light Portable Electric Hand Warmer Heater
Item Q&A
  • Question : Inquiry for the item from nar****Apr 12, 2019

    Hi. It is written, with adapter, charging time is between 3-5hrs. Else it is 5hrs.
    Question is. Will "adapter" be provided so we can charge quicker?

    Answer : [Re] Inquiry for the item from nar****

    Hi,sorry,no included the charger,you can be charging with yourself charger if you want quicker,please understanding,Thanks very much.

    Best Regards

Segawe  Electric Foot Massager Shiatsu Kneading Rolling Vibration Machine
Segawe Electric Foot Massager Shiatsu Kneading Rolling Vibration Machine
Item Q&A
Wifi Repeaters 3G Mini Wireless Router Wifi AP 150Mbps With 5200mAh Mobile Power Bank Battery
Wifi Repeaters 3G Mini Wireless Router Wifi AP 150Mbps With 5200mAh Mobile Power Bank Battery
Item Q&A
  • Question : Inquiry for the item from 234****Apr 10, 2019

  • Question : Inquiry for the item from mau****Jan 09, 2018

    Hi may i know any type of networks/ sim cards can be useable?

    Answer : [Re] Inquiry for the item from mau****

    Hi,

    Thank you for contacting us.

    Yes,all standard SIM cards can be useable,thanks.

    Best Regards

  • Question : Office type b chairJan 19, 2016

    Can put sim data card

    Answer : [Re] Office type b chair

    Hi,
    Thank you for contacting us.It supports Sim card.Thanks.
    Best regards
    Jason

  • Question : wifi routerJan 07, 2015

    Hi just want to enquiry i did purchase your 3g router but the old model last year however my password on e sticker at the back of the router is missing or gone any way for me to get back the password.

    Answer : [Re] wifi router

    Hi,
    Thank you for contatct us.I send its back picture to you.If you have any other questions,Please feel free to contact us.Thanks.
    Best regards
    Jason

  • Question : BatteryApr 20, 2014

    I would like to ask if the router and the battery bank using the sharing battery?

    Answer : [Re] Battery

    Hi,
    Thank you for contacting us.Yes,It is.Thanks.
    Best regards
    Jason

+View all Notice, FAQ, Q&A >>
Digital Heat Press Machine T-Shirt Sublimation 360 Swing Away Transfer 12x10 inch
Digital Heat Press Machine T-Shirt Sublimation 360 Swing Away Transfer 12x10 inch
Item Q&A
  • Question : Inquiry for the item from 239****Apr 11, 2019

    Hi, still available?

    Answer : [Re] Inquiry for the item from 239****

    Hi,yes,the item in stock,thanks.

    Best Regards

  • Question : Inquiry for the item from win****Aug 10, 2018

WiFi APP Hidden Camera SPY CAM 5000mAh Power Bank Motion Detection Video Recorder Night Vision
WiFi APP Hidden Camera SPY CAM 5000mAh Power Bank Motion Detection Video Recorder Night Vision
Item Q&A
  • Question : Inquiry for the item from che****Apr 08, 2019

    Can I use the camera without connect wifi ? How to turn on and off the camera mode, without setup to wifi ?

    Answer : [Re] Inquiry for the item from che****

    Hi,yes,you phone can connect to the camera's wifi directly,and turn on/off the camera via the camera's app after installation in your phone.

    This link only camer without wifi,
    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=616895987

    Thanks
    Best Regards

  • Question : How to order extra cover to hide memory card, led and lenses?Jul 14, 2018

    How to order extra cover to hide memory card, led and lenses?
    There are two cover inside the pack, but I want to buy more. Please.

    Answer : [Re] How to order extra cover to hide memory card, led and lenses?

    Hi,how many the cover are you want?

    Question : [Re] How to order extra cover to hide memory card, led and lenses?

    Hi bro... I want 3 to 5 only. What is minimum order amount? Where can I collect? Thanks. Now I don't have that cover, because of that camera cannot use.

    Answer : [Re] How to order extra cover to hide memory card, led and lenses?

    Hi,are you only want the cover? Sorry,can't collect by yourself,thanks.

    Question : [Re] How to order extra cover to hide memory card, led and lenses?

    Yes, bro cover sticker only

    Answer : [Re] How to order extra cover to hide memory card, led and lenses?

    How to buy?

    Question : [Re] How to order extra cover to hide memory card, led and lenses?

    Hi,ok,are you want the H8 cover sticker? total $15 3 to 5 pcs.

    Please order via this link:
    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=607518228

    and leave a memo that we'll know is you buy the cover sticker,thanks.

    Best Regards

    Answer : [Re] How to order extra cover to hide memory card, led and lenses?

    Hi bro, i can't find the H8 cover. Some misunderstanding ?
    I attached H8 cover what i want to buy.

    Question : [Re] How to order extra cover to hide memory card, led and lenses?

    Hi,OK,I see,please order via the link I last give you,thanks.

  • Question : Inquiry for the item from Sun****Feb 11, 2018

    I got some hard time connection thing with WiFi. How I need do it?

    Answer : [Re] Inquiry for the item from Sun****

    Hi,wear you had been download the BVcam APP to you phone?

    Question : [Re] Inquiry for the item from Sun****

    Yes I downloaded IPLivecam.

    Answer : [Re] Inquiry for the item from Sun****

    At wifi can't find anything

    Question : [Re] Inquiry for the item from Sun****

    No no no,the H8 can't support IPLivecam but only BVcam,would you please download BVcam and try again,thanks.

    Answer : [Re] Inquiry for the item from Sun****

    I have downloaded BVcam and try but wifi can't find H8.How?

    Question : [Re] Inquiry for the item from Sun****

    Hi,would you please check the attached H8.jpg,and find out the "reset key". Please do as below steps:
    1.Power on the item,
    2.Press the "reset key" until to 10 seconds to restart the item.
    3.Please see the manual and do step by step the manual.

    Please try again,thanks.

    Best Regards

    Answer : [Re] Inquiry for the item from Sun****

    I have try reset few but WiFi can't find any H8. How?

    Question : [Re] Inquiry for the item from Sun****

    Hi,the H8's wifi no named "H8" but a long string of characters,please try again,thanks.

    Answer : [Re] Inquiry for the item from Sun****

    I have try my hp WiFi can't find anything. How?

    Question : [Re] Inquiry for the item from Sun****

    Would you please screenshot of you phone's wifi list,thanks.

    Answer : [Re] Inquiry for the item from Sun****

    This is my phone wifi

    Question : [Re] Inquiry for the item from Sun****

    You need power on the H8 before you find the wifi in your phone list,thanks.

    Answer : [Re] Inquiry for the item from Sun****

    I got power on H8 and on phone WiFi but can't find. And also do reset few time can't find.

    Question : [Re] Inquiry for the item from Sun****

    But had you installed the BVcam app? The H8 can't support other APP so can't find the wifi. Thanks.

    Best Regards

    Answer : [Re] Inquiry for the item from Sun****

    Yes I download but WiFi can't find anything.

    Question : [Re] Inquiry for the item from Sun****

    What status of the red and blue light?

    Answer : [Re] Inquiry for the item from Sun****

    This is blue n red light

    Question : [Re] Inquiry for the item from Sun****

    Hi,the status is OK,please press the "Reset key" more than 5 seconds untill the camera restart,and than please operate according to the manual,thanks.

    Answer : [Re] Inquiry for the item from Sun****

    I try few time but can't work

    Question : [Re] Inquiry for the item from Sun****

    It is a strong possibility that you didn't reset the camera successful,thanks.

    Answer : [Re] Inquiry for the item from Sun****

    Is this way to reset

    Question : [Re] Inquiry for the item from Sun****

    How did you reset the item?

    Answer : [Re] Inquiry for the item from Sun****

    This way

    Question : [Re] Inquiry for the item from Sun****

    Now red light stay

    Answer : [Re] Inquiry for the item from Sun****

    Right,you need press the "reset" key untill to the camera restart,after then you can find the camera's wifi in your phone's WIFI list,thanks.

    Question : [Re] Inquiry for the item from Sun****

    How to know camera's restart?

    Answer : [Re] Inquiry for the item from Sun****

    Hi,as the pic you sent me the last 2 messages,you press the "reset key" until the red and blue light auto down,then the camera will reset successfully,please try again,thanks.

    Question : [Re] Inquiry for the item from Sun****

    I try reset now become like this how?

    Answer : [Re] Inquiry for the item from Sun****

    Would you please help to record a video you reset operation?

    Question : [Re] Inquiry for the item from Sun****

    This is way I do

    Answer : [Re] Inquiry for the item from Sun****

    Now red not blinking any moreason. You can see on video. I think H8 is faulty.

    Question : [Re] Inquiry for the item from Sun****

    I had saw the video,but not saw the light off,so the camera not reset successfully.

    Answer : [Re] Inquiry for the item from Sun****

    Now the light not go off after reset for 1 min. On video you can see time how long I reset. H8 is faulty. Can I get replace?

    Question : [Re] Inquiry for the item from Sun****

    OK,We can replace for you,would you please give me the order number? Thanks.

    Answer : [Re] Inquiry for the item from Sun****

    236084896

    Question : [Re] Inquiry for the item from Sun****

    Very sorry,but we can't find the order,are you sure the order number is correct?

    Answer : [Re] Inquiry for the item from Sun****

    Order number

    Question : [Re] Inquiry for the item from Sun****

    Sorry,you not bought from our,but anther seller,please be connect he to replace,thanks.

  • Question : Inquiry for the item from Sun****Dec 19, 2017

    I unable connection to item. Iplivecam never show me any cam found. How can I connet item?

    Answer : [Re] Inquiry for the item from Sun****

    Hi,

    Thank you for contacting us.

    Please connect the item via wifi,please see the manual that you'll easy to connect and operation if,please try again and feel free to contact us any questions,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from Sun****

    H8 can support what maximum TF card memory size?

    Answer : [Re] Inquiry for the item from Sun****

    Hi,the H8 can support upto 32GB TF card,thanks.

  • Question : Default user name and passwordNov 09, 2017

    What is the user name and password when connect through http ?

    Answer : [Re] Default user name and password

    Hi,

    Thank you for contacting us.

    The initial setup is no any user name and password,please reset the item when you use it the first time,and the then please check the manual,you'll easy to know how to use the item,thanks.

    Please feel free to contact us if you have any questions,thank you.

    Best regards

    Question : [Re] Default user name and password

    Thanks. I'll try.

    Answer : [Re] Default user name and password

    Ok.Thanks

+View all Notice, FAQ, Q&A >>
Digoo DoorBell 720P HD WIFI Wireless Video Camera Viewer Night Vision Door Phone Ring Bell Alarm Sma
Digoo DoorBell 720P HD WIFI Wireless Video Camera Viewer Night Vision Door Phone Ring Bell Alarm Sma
Item Q&A
  • Question : Inquiry for the item from 235****Apr 07, 2019

    hi

    i am not allowed to drill the rack onto the outside wall, so
    can i use heavy double tape to stick to the outside wall.

    regards

    Answer : [Re] Inquiry for the item from 235****

    Hi,

    Thank you for contacting us.

    Yes,it's ok to use heavy double tape,but the wall need to be smooth enough,thanks.

    Best Regards

  • Question : Inquiry for the item from 235****Mar 31, 2019

    hi

    does it comes with a bracket where by the main doorbell is slot into it?

    thanks

    Answer : [Re] Inquiry for the item from 235****

    Hi,

    Thank you for contacting us.

    The item comes with,
    1 x Digoo Fixing Rack Back Support,
    1 x Digoo Safe Lock Hexagon Screw Driver,
    3 x Screws for installation,
    to support you installation on the outside wall,thanks.

    Best Regards

  • Question : Inquiry for the item from 235****Mar 31, 2019

    hi hi
    can i use heavy duty tape, to paste it on the outside wall ?

    regards

    Answer : [Re] Inquiry for the item from 235****

    Hi,

    Thank you for contacting us.

    The item comes with,
    1 x Digoo Fixing Rack Back Support,
    1 x Digoo Safe Lock Hexagon Screw Driver,
    3 x Screws for installation,
    to support you installation on the outside wall,thanks.

    Best Regards

External USB 3.0 Blue Ray BD-R BD-ROM Reader Combo DVD CD RW Burner Writer Drive (Size: One Size)
External USB 3.0 Blue Ray BD-R BD-ROM Reader Combo DVD CD RW Burner Writer Drive (Size: One Size)
Item Q&A
  • Question : Inquiry for the item from myy****Apr 05, 2019

    Hi, is this compatible with windows 8 or 10?
    Thank you.

    Answer : [Re] Inquiry for the item from myy****

    Hi,yes,compatible,thanks.

    Best Regards