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Q & A Lists
Item Question & Answer
SAMSUNG WA75H4400SS 7.5KG TOP LOAD WASHER / LOCAL WARRANTY
SAMSUNG WA75H4400SS 7.5KG TOP LOAD WASHER / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry related delivery from Hom****Apr 23, 2019

  • Question : Inquiry related delivery from bra****Sep 08, 2018

  • Question : Inquiry for the item from Cin****Aug 25, 2018

  • Question : Product dimensionJul 07, 2018

    Hi, I noted that there is no product specification data for this washing machine.
    Can you tell me what is the product dimension (WXHXD)? Thanks.

    Answer : [Re] Product dimension

    Dimensions (W x H x D): 540 x 850 x 560 mm

    Thank you.

  • Question : Inquiry for the item from 88m****Nov 03, 2017

    Hi, I notice that there's an additional column for warranty. Does this means that this product does not comes with any local warranty. Thanks

    Answer : [Re] Inquiry for the item from 88m****

    Hi, it comes with 2 years warranty by Samsung. Please ignore the NTUC income warranty by Qoo10. Thanks.

PANASONIC BK-4LDAW/2BT AAA RECHARGEABLE BATTERY / (2 X AAA)
PANASONIC BK-4LDAW/2BT AAA RECHARGEABLE BATTERY / (2 X AAA)
Item Q&A
SAMSUNG UA40J5250 40INCH FULL HD SMART LED TV / LOCAL WARRANTY
SAMSUNG UA40J5250 40INCH FULL HD SMART LED TV / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from why****Apr 22, 2019

    May I know if I can connect to wifi.
    Stock available for 40 or 49"
    Thank you

    Answer : [Re] Inquiry for the item from why****

    Hi,for both model have stock and can connect WIFI,the tv have installed Youtube,Netflix already and support screen mirroring. Thank you.

  • Question : Inquiry for the item from 211****Apr 17, 2019

    Hi,
    Can I download Netflix to watch on this TV?

    Answer : [Re] Inquiry for the item from 211****

    Hi,for this model have installed Netflix already. Thank you.

  • Question : Inquiry for the item from isa****Apr 13, 2019

    Hi seller,

    Is this a new set?
    Is this model same as UA40J5250DKXXS?
    What is the warranty period?
    Is the local warranty by Samsung?
    Does tabletop installation include tuning channels?

    Answer : [Re] Inquiry for the item from isa****

    Hi,

    ALL IS NEW SET.

    Yes,is same model. For this model Singapore only this one.

    Is 3 years local warranty by Samsung.

    Yes,we have provide free basic table top installation. You must have existing antenna cable for my guys to tune the channels.

    Thank you.

    Question : [Re] Inquiry for the item from isa****

    Thank you seller for your quick response.

    Answer : [Re] Inquiry for the item from isa****

    Welcome.

  • Question : Inquiry for the item from cla****Apr 05, 2019

    How long is the local warrant6

    Answer : [Re] Inquiry for the item from cla****

    Hi,is 3 years warranty by Samsung. Thank you.

  • Question : Inquiry for the item from kai****Apr 03, 2019

    Hi Seller, how many years of local warranty?

    Answer : [Re] Inquiry for the item from kai****

    I'm referring to the 40 inch model, can connect to Internet? Got YouTube and Netflix?

    Question : [Re] Inquiry for the item from kai****

    Hi,

    is 3 years warranty by Samsung.

    Yes,this model is a smart tv. You can connect Internet and screen mirroring through your phone. Tv also have installed Youtube & Netflix.

    Thank you.

+View all Notice, FAQ, Q&A >>
PHILIPS 55PUT6002 55INCH UHD SMART LED TV / LOCAL WARRANTY
PHILIPS 55PUT6002 55INCH UHD SMART LED TV / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from suv****Apr 22, 2019

    local warranty: does it mean there is a one year on-site warranty by philips?

    Answer : [Re] Inquiry for the item from suv****

    Hi,local warranty is mean cover the warranty in Singapore only. Is 3 years warranty (on-site) by Philips. Thank you.

    Question : [Re] Inquiry for the item from suv****

    Thanks for reply. I just ordered and paid.

    Answer : [Re] Inquiry for the item from suv****

    Welcome. My CS team will call you for arrangement delivery.

  • Question : Inquiry for the item from jam****Apr 09, 2019

  • Question : Inquiry for the item from jam****Apr 09, 2019

    Hi this Tv comes with 3 year warranty, plus purchase Extended warranty is total 5years on parts and service. on site......
    Free Installion on bracket...no installation...bracket is given to customer...
    Free Delivery and TV setup done by delivery....

    Thanks

    Answer : [Re] Inquiry for the item from jam****

    Hi,yes is 3 years original warranty by Philips. Extended warranty is by insurance company-Allianz. It is cover same with Philips,have included parts & service.

    Yes,is free FIXED bracket+wall mount installation. If you no need wall mount installation,installer also will give the FIXED bracket to customer.

    Is FREE delivery and set-up tv also will done by installer.

    Thank you.

  • Question : Inquiry for the item from dol****Mar 09, 2019

  • Question : Inquiry for the item from dol****Mar 09, 2019

+View all Notice, FAQ, Q&A >>
SAMSUNG UA49J5250 49INCH FULL HD SMART LED TV / 3 YEARS WARRANTY
SAMSUNG UA49J5250 49INCH FULL HD SMART LED TV / 3 YEARS WARRANTY
Item Q&A
  • Question : Inquiry from 233****Apr 22, 2019

    Hi, My company had purchased 4 sets of Samsung LED UA-49J5250 from you on the 10/10/2018 and 16/10/2018.
    The invoices for these 4 sets of TV are : OL3-OL3-16444, 16443, 16445 and 16251
    We urgently need the serial number for these 4 sets of TV purchased. We called in to Mega Discount Store for the mentioned request but was told to search for it either on the TV itself or the box. We are unable to do so because the TV are mount by the delivery guy and the box was thrown away on the day itself too. I believed Mega Discount Store does have the record therefore am asking for a small favour. Appreciate if you can reply the soonest as there are some issue with the TV. Also to check this warranty mentioned covered by Samsung is being auto registered or?

    Answer : [Re] Inquiry from 233****

    Hi,you also can go through the tv:

    Menu-Spport-Contact Samsung

    will show you the tv's serial number.

    If you dont have register warranty online,you can show the invoice copy to Samsung when you want claim warranty.

    Thank you.

  • Question : Inquiry for the item from tpk****Apr 08, 2019

    Can you advise cost for installation of wall mount , have my own bracket already. Thk u

    Answer : [Re] Inquiry for the item from tpk****

    Hi, basic installation (using existing bracket) is $40 pay directly to installer. Please indicate in customer memo if you require such service. Thank you.

  • Question : Inquiry for the item from sui****Apr 07, 2019

    Original how long the warranty?

    Answer : [Re] Inquiry for the item from sui****

    Hi,is 3 years warranty by Samsung. Thank you.

  • Question : Inquiry for the item from seo****Mar 27, 2019

    Will it comes with hdmi cable?
    Will the delivery man help to do simple setup? Eg. Connect the wires from TV and Singtel TV box

    Answer : [Re] Inquiry for the item from seo****

    Hi,DONT HAVE come with hdmi cable. You can request this service from delivery man when they delivery for you and help you do table top installation. Thank you.

  • Question : Inquiry for the item from 261****Mar 25, 2019

    Hi, I'm interested in this your item, Is it still available? Contact me by my email only: annamarielawrence05@gmail.com

    Answer : [Re] Inquiry for the item from 261****

    Hi,do you mean quotation for this model? Thank you.

+View all Notice, FAQ, Q&A >>
NOVITA F-2 (GREENFAN) STAND FAN / AIR FLOW UP TO 8 METRES
NOVITA F-2 (GREENFAN) STAND FAN / AIR FLOW UP TO 8 METRES
Item Q&A
  • Question : Inquiry for the item from jan****Mar 19, 2019

    Hi this got rhythm? Mean blow direct at me but fan will blow on, off, on off

    Answer : [Re] Inquiry for the item from jan****

    Hi,for this model rhythm is consider as NATURAL WIND MODE (please reference the item specification) which is programmed to auto-switch between the fan speed (01-03). Thank you.

    Question : [Re] Inquiry for the item from jan****

    SO NATURAL WIND will blow direct at me but fan will blow on, off, on off right? based on the fan speed that i select?
    Does this comes with battery? internal rechargeable battery or powered by socket external power only?

    Answer : [Re] Inquiry for the item from jan****

    Hi,please call 6348 7998 look for our promoter regarding your inquiry. Thank you.

  • Question : Inquiry for the item from jan****Mar 19, 2019

    Hi this got rhythm? Mean blow direct at me but fan will blow on, off, on off?


    Rechargeable battery included by novita?

    2w is slowest speed? High speed how much watt?

    Answer : [Re] Inquiry for the item from jan****

    Hi,for this model rhythm is consider as NATURAL WIND MODE (please reference the item specification) which is programmed to auto-switch between the fan speed (01-03).

    Rechargeble battery pack is optional purchase from Novita,the stock is not included.

    2watts is lowest and the high speed is 15watts as specification.

    Thank you.

  • Question : Inquiry for the item from ang****Feb 15, 2019

    I noticed your rechargeable battery not included. Novita store provide the battery selling at the same price?

    Answer : [Re] Inquiry for the item from ang****

    Hi,

    Novita store does not provide battery as well for the same price. Battery has to buy seperately from Novita.

    Question : [Re] Inquiry for the item from ang****

    how much it cost?

    Answer : [Re] Inquiry for the item from ang****

    Hi,you can call in 6552 1023 (Novita Service Center) regarding your inquiry. Thank you.

  • Question : Inquiry related delivery from ral****Jan 09, 2019

    Hi, may I know if you are able to deliver next Tuesday and will the delivery person assemble for the recipient?

    Answer : [Re] Inquiry related delivery from ral****

    Hi, item will be deliver by courier within 3-4 working days after order placed. Courier person do not do installation.

    Question : [Re] Inquiry related delivery from ral****

    Need a recipient to send physically receive the item?

    Actually how big is the package?

    Answer : [Re] Inquiry related delivery from ral****

    Hi,yes need a recipient to receive the item. The package is W:52.5cm x D:26cm x H:38cm . Thank you.

  • Question : Inquiry for the item from aer****Dec 30, 2018

    There is no serial number under the fan base. How do i register for warranty?

    Answer : [Re] Inquiry for the item from aer****

    Hi,it should be have a paper stick under the fan base. Please double check the box.If cannot register warranty,you also can keep the invoice for warranty. Thank you.

+View all Notice, FAQ, Q&A >>
MIDEA MTF40WR TOWER FAN WITH REMOTE / LOCAL WARRANTY
MIDEA MTF40WR TOWER FAN WITH REMOTE / LOCAL WARRANTY
Item Q&A
LG GL-131SQW 90L BAR FRIDGE / LOCAL WARRANTY
LG GL-131SQW 90L BAR FRIDGE / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from Kie****Apr 21, 2019

    Hi , this unit opens from left to right or vice versa ?
    Also does it hv a lock ?
    Do you hv picture of internal

    Answer : [Re] Inquiry for the item from Kie****

    Hi,we have upload the door opens & internal picture at item description already. For this model dont have lock. Thank you.

  • Question : Inquiry for the item from hui****Feb 16, 2019

    Hi, I am confused with the warranty. Appreciate if you can clarify the below is correct ?
    You said 1y local warranty by LG,
    2 y part service warranty
    No warranty on compressor

    Answer : [Re] Inquiry for the item from hui****

    Hi,actually is 1 year full warranty on site which have included parts service,transports & labour charges. For more details you can call in 6348 7998 look for our LG promoter. Thank you.

  • Question : Inquiry for the item from kar****Oct 26, 2018

  • Question : Inquiry for the item from sts****Oct 23, 2018

    How long is the warranty for fridge and compressor?

    Answer : [Re] Inquiry for the item from sts****

    Hi,for this model warranty is 2 years part service and dont have compressor warranty.Thank you.

  • Question : Dimensions of FreezerMay 04, 2018

    Hi what is the length and height of the freezer within the fridge?

    Answer : [Re] Dimensions of Freezer

    Hi,
    I'm sorry we do not have the information for this.

+View all Notice, FAQ, Q&A >>
MIDEA MRD268 253L 2 DOOR FRIDGE / LOCAL WARRANTY
MIDEA MRD268 253L 2 DOOR FRIDGE / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry related delivery from Kai****Apr 20, 2019

    Hello. Delivery on 27/4 morning possible? Thanks.

    Answer : [Re] Inquiry related delivery from Kai****

    If order today?

    Question : [Re] Inquiry related delivery from Kai****

    Hi,apologize for lately reply. My CS team was called you for arrangement delivery. Thank you.

    Answer : [Re] Inquiry related delivery from Kai****

    No problem. We confirm delivery on 27 April 5-7pm. Thanks

    Question : [Re] Inquiry related delivery from Kai****

    Welcome.

  • Question : Inquiry for the item from 245****Mar 17, 2019

    how many years of warranty? Does it include parts and labour?
    Is the NTUC $100 still available? how to cliam if so? thanks.

    Answer : [Re] Inquiry for the item from 245****

    Hi,

    is 2 years part & service warranty;10 years for compressor.

    Current DONT HAVE any free voucher by Midea,the promotion was expired.

    Thank you.

  • Question : Inquiry from kyp****Jan 08, 2019

    Hi, I tried to do redemption for the vouchers but realised that the invoice is needed. The delivery man only provided the redemption form. Please advise how I can get the invoice. Thanks.

    Answer : [Re] Inquiry from kyp****

    Hi,

    By right the delivery man will pass you redemption form, invoice and DO upon delivery. Please advise order number of your order, we will reprint new invoice and mail it to you.

  • Question : Inquiry from jan****Dec 31, 2018

  • Question : Inquiry for the item from put****Dec 22, 2018

    Hi. If i proceed order when do i received? Staying in punggol east. By the way is item instock?

    Answer : [Re] Inquiry for the item from put****

    Hi,if you purchase today,possible deliver on 31/12/2018 (Monday) 5pm-8pm deliver for you. Currently have stock. Thank you.

+View all Notice, FAQ, Q&A >>
PANASONIC NU-SC100 15L STEAM OVEN / LOCAL WARRANTY
PANASONIC NU-SC100 15L STEAM OVEN / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from ng.****Apr 20, 2019

  • Question : Inquiry for the item from tin****Apr 15, 2019

    Hi, can you provide details of warranty included? Also for extended warranty. Thank you.

    Answer : [Re] Inquiry for the item from tin****

    Hi,please call 6348 7998 regarding your inquiry. Thank you.

  • Question : Inquiry for the item from cin****Feb 16, 2019

    Hi, do you have ex stock of this steam oven ?

    Answer : [Re] Inquiry for the item from cin****

    Hi, yes we have stock currently. Thank you.

  • Question : Inquiry for the item from jes****Jan 25, 2019

    May I know what size of the cake can be baked in this 15l steam oven?

    Answer : [Re] Inquiry for the item from jes****

    Hi,this model is a steam oven,cannot bake the cake. For more details please call 6348 7998 look for our promoter. Thank you.

    Question : [Re] Inquiry for the item from jes****

    It's true? As I read that this steam oven can bake as well.

    Answer : [Re] Inquiry for the item from jes****

    If you want baking,you can look for oven which have convection function. Thank you.

  • Question : Inquiry for the item from lov****Jan 23, 2019

+View all Notice, FAQ, Q&A >>
FANCO AROMA 46/54INCH CEILING FAN WITH REMOTE AND LED LIGHT / LOCAL WARRANTY
FANCO AROMA 46/54INCH CEILING FAN WITH REMOTE AND LED LIGHT / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from tim****Apr 20, 2019

  • Question : Inquiry from tay****Jan 04, 2019

    How to choose the option for delivery with installation.

    Answer : [Re] Inquiry from tay****

    Hi, just indicate you require installation in the customer memo. My CS team will contact you for arrangement.

  • Question : Inquiry from dob****Nov 27, 2018

    Hi, installation fee is $50 (with wired access point) whether installed by FAN CO installer or third party? Thanks.

    Answer : [Re] Inquiry from dob****

    Hi,yes is $50 (with wired access point) and installer is third party. Thank you.

  • Question : InstallationMay 31, 2018

    Please kindly advise whether the installation is carried out by FANCO's installer or
    3rd party installer? Thanks

    Answer : [Re] Installation

    Hi, can be by 3rd party also can be by FANCO, it's up to customer's choice. Thanks.

    Question : [Re] Installation

    Therefore, how do I request if I want to decide Fanco Installer, Thanks.

    Answer : [Re] Installation

    Just indicate in customer memo. We will contact you for arrangement.

    Question : [Re] Installation

    Thanks

    Answer : [Re] Installation

    Welcome.

  • Question : Inquiry for the item from Ela****Oct 19, 2017

    Hi, is this fan suitable for hdb with Low ceiling? Thanks

    Answer : [Re] Inquiry for the item from Ela****

    Hi, please call in 63487998 to look for Mark/Nicholas regarding your enquiry. Thanks.

KITCHENAID KSM150 STAND MIXER (EMPIRE RED / LAVENDER CREAM) / FREE CANDY MICROWAVE / LOCAL WARRANTY
KITCHENAID KSM150 STAND MIXER (EMPIRE RED / LAVENDER CREAM) / FREE CANDY MICROWAVE / LOCAL WARRANTY
Item Q&A
  • Question : wen****会员的咨询。Apr 19, 2019

    Hi may i know still have micwave oven free gifs❓

    Answer : [Re] wen****会员的咨询。

    Hi,for this package still have free microwave but currently have lavender cream colour only. Thank you.

  • Question : Inquiry for the item from top****Mar 13, 2019

HITACHI R-WB480P2MS MULTI DOOR FRIDGE 405L / WITH FREE RICE COOKER
HITACHI R-WB480P2MS MULTI DOOR FRIDGE 405L / WITH FREE RICE COOKER
Item Q&A
  • Question : Inquiry related delivery from Fus****Apr 19, 2019

    Hi Seller,

    When is the delivery for my order no. 294452473?

    Answer : [Re] Inquiry related delivery from Fus****

    Hi,my CS team will call you for arrangement delivery. Thank you.

  • Question : Inquiry for the item from joy****Oct 26, 2018

    Hi seller

    Is it stock in ? Thanks

    Answer : [Re] Inquiry for the item from joy****

    Hi,for this model just glass pearl white and glass silver in stock. Thank you.

  • Question : Later delivery date & extended warrantyFeb 19, 2017

    Hi can i check if i order now, can delivery be done 2 months later (May) as my house is under renovation?

    Also, for the extended warranty, is it directly provided by Hitachi? What does it cover since hitachi already giving 10yrs warranty on its motor right?

    Answer : [Re] Later delivery date & extended warranty

    Hi, we hold delivery for maximum 2 months for online purchase. Extended warranty is by insurance company. Hitachi has 2 years parts (second year exclude transport) and 10 years on motor. The extended warrranty will be for parts and service. It will be 1+4 year extended warranty if you wish to purchase, as the second year warranty by Hitachi is not fully covered.

  • Question : DeliveryNov 12, 2016

    1. Can only deliver to my house after 17th Dec as undergoing renivation
    2. Can request to extend warranty, what is the costb?

    Answer : [Re] Delivery

    Hi,

    1) Yes after 17th December is possible.
    2) Extended warranty 1+4 years is additional $198.00 to be paid in cash upon delivery if needed.

SAMSUNG WA10F5S7MTA 10KG TOP LOAD WASHER / LOCAL WARRANTY
SAMSUNG WA10F5S7MTA 10KG TOP LOAD WASHER / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from joa****Apr 18, 2019

    just to confirm WA10f5s7mta is 10kg ya?

    Answer : [Re] Inquiry for the item from joa****

    Hi,yes is 10kg top load washer. Thank you.

  • Question : Inquiry for the item from joa****Apr 17, 2019

    may I know how the washing machine look like as I saw your 9kg and 10kg design look same?

    Answer : [Re] Inquiry for the item from joa****

    have any warranty to come with?

    Question : [Re] Inquiry for the item from joa****

    have any warranty to come with?

    Answer : [Re] Inquiry for the item from joa****

    Hi,is 2 years warranty by Samsung. Please call in 6348 7998 look for our Samsung promoter regarding your inquiry. Thank you.

  • Question : Inquiry for the item from joa****Apr 17, 2019

    warranty is from your side or to Samsung?

    Answer : [Re] Inquiry for the item from joa****

    Hi,is 2 years warranty by Samsung. Thank you.

  • Question : Inquiry for the item from joa****Apr 17, 2019

    Hi may I know the measure for the washing machine as j have a base scare can't fit

    Answer : [Re] Inquiry for the item from joa****

    Hi,net dimension (WxHxD)610x1003x670 mm. Thank you.

  • Question : Inquiry for the item from its****Mar 26, 2019

+View all Notice, FAQ, Q&A >>
MAYER MMSI900HS 90CM SLIMLINE HOOD / LOCAL WARRANTY
MAYER MMSI900HS 90CM SLIMLINE HOOD / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from wei****Apr 18, 2019

  • Question : Inquiry for the item from sla****Mar 30, 2019

    Installation included?

    Answer : [Re] Inquiry for the item from sla****

    Hi,we dont have provide free installation. If you need installation please indicate on customer memo and we will arrange installation on delivery next day,installation is extra charge and directly pay to installer. Thank you.

    Question : [Re] Inquiry for the item from sla****

    May I know how much does the installer charge?

    Answer : [Re] Inquiry for the item from sla****

    Hi,standard installation fees is $50 directly pay to installer. Please confirm this model is suitablr for your own cut-out size. Thank you.

  • Question : Inquiry for the item from dor****Apr 25, 2018

    Includes installation?

    Answer : [Re] Inquiry for the item from dor****

    Hi, price not inclusive of installation.

  • Question : Inquiry for the item from dor****Apr 25, 2018

    This hood is push button or touch sensor? Got LED lights?

    Answer : [Re] Inquiry for the item from dor****

    Touch sensor with led light.

  • Question : WarrantyJan 27, 2018

    Hi, may I know the warranty period and should I go to Mega Discount Store or Mayer, thank you.

    Answer : [Re] Warranty

    Hi, 1 year warranty by Mayer.

PHILIPS 43PFT5102 FULL HD SMART LED TV / LOCAL WARRANTY
PHILIPS 43PFT5102 FULL HD SMART LED TV / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from thi****Apr 18, 2019

    Hi what is the warranty period for this TV?

    Answer : [Re] Inquiry for the item from thi****

    Hi,is 3 years warranty by Philips. Thank you.

  • Question : Inquiry for the item from Dkn****Mar 23, 2019

    Hi,
    How long is the standard warranty with Philips (if i do not add the extended warranty)?

    Answer : [Re] Inquiry for the item from Dkn****

    Hi,is 3 years warranty by Philips. Thank you.

  • Question : Inquiry for the item from dv_****Mar 17, 2019

    Hi can toggle be downloaded on the tv to watch live channel?

    Answer : [Re] Inquiry for the item from dv_****

    Hi,cannot download Toggle on tv. You just can through MIRACAST to use Toggle. Thank you.

  • Question : Inquiry from Sky****Feb 26, 2019

  • Question : Inquiry from lou****Feb 06, 2019

    can i check its come with default 1 year warrantly?

    Answer : [Re] Inquiry from lou****

    Hi, it comes wih 3 years warranty by Philips. Thank you.

+View all Notice, FAQ, Q&A >>
RINNAI RH-S319-PBR-T 90CM SLIMLINE HOOD / LOCAL WARRANTY
RINNAI RH-S319-PBR-T 90CM SLIMLINE HOOD / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from eel****Apr 17, 2019

    Hi, my kitchen don't have mount wall cabinet. Could it be fixed on the wall? is it needed to but any extra bracket to hold it?

    Answer : [Re] Inquiry for the item from eel****

    Hi,please call 6348 7998 look for our hob promoter regarding your inquiry. Thank you.

  • Question : Inquiry for the item from ste****Mar 10, 2019

    Does this include installation ? Thanks

    Answer : [Re] Inquiry for the item from ste****

    Hi,dont have. Installation is extra charges and directly pay to installer. Thank you.

  • Question : Inquiry for the item from slt****Jan 15, 2019

    Hi I’m keen on this hood , and also theRinnai hob model RB-72G 2 burner. there any bundle special package to offer ?

    Both Rinnai hood , hob warranty is how long

    How many days to deliver?

    Thanks

    Answer : [Re] Inquiry for the item from slt****

    Hi,for this model currently dont have any bundle package.

    All is 1 year warranty by Rinnai.

    3-5 working days after you purchase. My CS team will call you for arrangement delivery.

    Thank you.

    Question : [Re] Inquiry for the item from slt****

    Can we order now but request to deliver After CNY ?

    Answer : [Re] Inquiry for the item from slt****

    Hi,yes can. Please indicate on customer memo and inform us one week before delivery. Thank you.

LG 32LF630T 32INCH FULL HD SMART LED TV / LOCAL WARRANTY
LG 32LF630T 32INCH FULL HD SMART LED TV / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from 245****Apr 17, 2019

    Hi,

    Do you have available stocks for LG 32LF630T 32INCH FULL HD SMART LED TV ?

    Answer : [Re] Inquiry for the item from 245****

    Hi,yes currently have stock. Thank you.

    Question : [Re] Inquiry for the item from 245****

    Can use magic remote for this unit?

    Answer : [Re] Inquiry for the item from 245****

    Not suitable. If you want magic remote,you can reference model UK6320. Thank you.

  • Question : Inquiry for the item from wai****Jan 29, 2019

    Does this TV have a built-in camera

    Answer : [Re] Inquiry for the item from wai****

    Dont have.

  • Question : Inquiry for the item from wai****Jan 29, 2019

    What are dimensions of TV eg weight and size

    Answer : [Re] Inquiry for the item from wai****

    Hi,dimensions for this model is:

    734mm x 483mm x 154mm
    6.1kg.

    Thank you.

  • Question : Inquiry for the item from wai****Jan 28, 2019

    Does it have 1)Built in Chromecast
    2) Web OS

    Answer : [Re] Inquiry for the item from wai****

    Hi,dont have built-in Chromecast

    Have WEB OS 2.0

    Thank you.

  • Question : Restock?Apr 23, 2018

    Will you be restocking this product? If so, when will the new stocks arrive?

    Answer : [Re] Restock?

    Hi, only have 1pc stock left. If you are intending to buy then we will put up as we do not want to over commit the stock.

    Question : [Re] Restock?

    Hi, no its alright, decided not to buy a tv alr...thanks

    Answer : [Re] Restock?

    Noted thanks.

+View all Notice, FAQ, Q&A >>
PANASONIC NR-BL389PSSG 392L 2 DOORS REFRIGERATOR / FRIDGE / LOCAL WARRANTY
PANASONIC NR-BL389PSSG 392L 2 DOORS REFRIGERATOR / FRIDGE / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from 239****Apr 16, 2019

    May I know why the serial number pasted inside the fridge differs from the serial numbers pasted on the side of the fridge door? Aren't they suppose to be the same?

    Also, the fridge was delivered with the bottom of the box already cut open and the serial number tag cut out. I did not witness the delivery guys opening the box. The delivery guy also refused to give me the box even though I pointed out to him that Mega Discount Store stated in Qoo10 to keep the box in case an exchange is required. He insisted the box was not required and just the cut out serial number tag will do. Is this the correct procedure for mega discount store delivery? Appreciate your prompt reply. Thank you.

    Answer : [Re] Inquiry for the item from 239****

    Hi,my promoter will call you regarding your inquiry. Thank you.

  • Question : Inquiry for the item from juv****Apr 05, 2019

    Hi,

    What does your extended warranty for refridgerator cover and what does it not cover? Where can zi find the terms and conditions? I am looking at additional 4 years of warranty by the way.

    Answer : [Re] Inquiry for the item from juv****

    Hi,apologize for lately reply. Please call 6348 7998 look for our Panasonic promoter regarding your inquiry. Thank you.

    Question : [Re] Inquiry for the item from juv****

    Hi,
    the refrigerator I bought from mega discount store has just being delivered. May I know whether the compressor at the back bottom of the refrigerator is supposed to be exposed (as seen in the photo attached)? Is this panasonic design or are all refrigerators' compressors left exposed without any covering? Would appreciate your prompt reply. Thank you.

    Answer : [Re] Inquiry for the item from juv****

    Hi,for all Panasonic fridge is expose design cause is easier let the heat out. Thank you.

TEFAL FV1848 LINEN CARE STEAM IRON (MAESTRO 2 BLUE)  / LOCAL WARRANTY
TEFAL FV1848 LINEN CARE STEAM IRON (MAESTRO 2 BLUE) / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from gib****Apr 16, 2019

    Is this model made in France or elsewhere?

    Answer : [Re] Inquiry for the item from gib****

    Hi,for this model is made in China. Thank you.

TEFAL RK5001 0.5L MINI FUZZY LOGIC RICE COOKER / LOCAL WARRANTY
TEFAL RK5001 0.5L MINI FUZZY LOGIC RICE COOKER / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from che****Apr 15, 2019

    Hi boss. If I buy tonight can I collect tmr? I need it pretty quick. Thanks

    Answer : [Re] Inquiry for the item from che****

    Hi,yes we have stock currently. As you place order and if it not under pending payment then you can come down to collect it. Thank you.

    Question : [Re] Inquiry for the item from che****

    Thank u boss. I have ordered and issued with pick up voucher. I will collect tmr. Really thankful for yr help

    Answer : [Re] Inquiry for the item from che****

    Welcome.

  • Question : Inquiry related delivery from von****Jul 29, 2018

    Hi like to check when will it be delivered? Thanks. As we are not at home in the day time.

    Answer : [Re] Inquiry related delivery from von****

    Hi, please advise order no. We have not received your order. Delivery will take 2-3 working days after order placed by courier, there is no fixed time. So if you're unable to receive goods when they deliver, you can re-arrange with them directly.

Fujioh Hood+Hob Package / 2-3 Burners / 80-90cm / PWP Built In Oven from $435 / Free Installation
Fujioh Hood+Hob Package / 2-3 Burners / 80-90cm / PWP Built In Oven from $435 / Free Installation
Item Q&A
  • Question : Inquiry for the item from v_c****Apr 15, 2019

    Hi can I check what is the difference between 5530 and 5030 for cooking hob?

    Answer : [Re] Inquiry for the item from v_c****

    Hi,please call 6348 7998 look for our hob promoter regarding your inquiry. Thank you.

  • Question : Inquiry for the item from tim****Mar 21, 2019

    Hi, what color is available for 1890 now?
    If I order now, can I request for delivery in end may and what will be the price for hood replacement (replacing existing old unit)?

    Answer : [Re] Inquiry for the item from tim****

    Hi,please advise is model FR-FS1890 or FR-CL1890 you're asking. Thank you.

    Question : [Re] Inquiry for the item from tim****

    Hi, FS1890. Thanks

    Answer : [Re] Inquiry for the item from tim****

    Hi,currently three colour all have stock. Installation fee is $40 pay directly to installer. We can hold order for maximum 2 months, but we cannot promise that there will be ready stock when you want to deliver as the stock is from Fujioh itself. They do not reserve stock.

  • Question : Inquiry for the item from fat****Feb 16, 2019

    What colors do FR-FS1890 come in?

    Answer : [Re] Inquiry for the item from fat****

    Hi,currently just have RICH SILVER colour. Thank you.

  • Question : Inquiry related delivery from K-S****Feb 11, 2019

    Pls drop me a call to arrange for delivery? House on reno. Thanks.

    Answer : [Re] Inquiry related delivery from K-S****

    Hi. After you have placed your order, our team will call you to arrange for a delivery time/date. Thank you.

  • Question : Inquiry for the item from kse****Feb 06, 2019

+View all Notice, FAQ, Q&A >>
KITCHENAID KSM150 STAND MIXER / FREE BAKING TRAY / MANY COLOURS AVAILABLE
KITCHENAID KSM150 STAND MIXER / FREE BAKING TRAY / MANY COLOURS AVAILABLE
Item Q&A
  • Question : Inquiry for the item from han****Apr 15, 2019

    Hi do u happen to have 1pc of sea glass color?

    Answer : [Re] Inquiry for the item from han****

    Hi,we dont have stock for colour Sea glass. Thank you.

  • Question : Inquiry for the item from mel****Dec 16, 2018

    Hi do u have stock for raspberry ice?

    Answer : [Re] Inquiry for the item from mel****

    Hi,regarding your stock is ready for collection. Please come between 12pm-9pm with your e-ticket/ pick up voucher. Thank you.

  • Question : Inquiry related delivery from tyc****Nov 28, 2018

  • Question : Inquiry for the item from koh****Nov 25, 2018

  • Question : Inquiry for the item from nsw****Jul 30, 2018

    Hi, is terracotta available?

    Answer : [Re] Inquiry for the item from nsw****

    Hi, we don't have ready stock. We only order from supplier when we receive order.

+View all Notice, FAQ, Q&A >>
HYUNDAI WACO HWJ-110/S HOT AND COLD WATER DISPENSER / FREE BASIC INSTALLATION / LOCAL WARRANTY
HYUNDAI WACO HWJ-110/S HOT AND COLD WATER DISPENSER / FREE BASIC INSTALLATION / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from sje****Apr 15, 2019

    Hi, this item gets water directly from water pipe, right?

    Answer : [Re] Inquiry for the item from sje****

    Hi,yes is direct connect from water pipe. Thank you.

  • Question : Inquiry for the item from lam****Apr 25, 2018

    Hi,

    What does the installation entails ? And do I have to replace /service filter annually ?

    Answer : [Re] Inquiry for the item from lam****

    Hi, please leave your number. Will get my in-charge to contact you tomorrow. Thanks.

PHILIPS 55PUT6103 55INCH UHD SLIM SMART LED TV / LOCAL WARRANTY
PHILIPS 55PUT6103 55INCH UHD SLIM SMART LED TV / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from pat****Apr 15, 2019

    Hello,
    When delivery, any free table top setup up done by the delivery men

    Answer : [Re] Inquiry for the item from pat****

    Hi,yes have. Thank you.

  • Question : Inquiry for the item from pat****Apr 11, 2019

  • Question : Inquiry for the item from pat****Apr 10, 2019

  • Question : Inquiry for the item from jam****Apr 09, 2019

    Hi what is the difference between this model 55PUT6103 and 55PUT6002....
    Please indicate all the main differences, so we can decide which to buy....
    (Both model can be connected to any android or windows base smart phones and both models have
    NetFlix, youtube and pandora and etc...

    Thanks

    Answer : [Re] Inquiry for the item from jam****

    Hi,

    the main difference is model 55PUT6103 have:1.) Quard core 2.) HDR Plus 3.) Toggle Red

    Please call 6348 7998 look for our Philips tv promoter regarding the difference between 2 models.

    Both model can connect to android or windows base smart phones,cause can screen mirroring.

    55PUT6103 have installed Netflix,youtube already;55PUT6002 you need pre-download as Philips promoter will send you the link.

    Thank you.

PANASONIC NR-BL308PSSG 296L 2 DOORS REFRIGERATOR / FRIDGE / LOCAL WARRANTY
PANASONIC NR-BL308PSSG 296L 2 DOORS REFRIGERATOR / FRIDGE / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry related delivery from tan****Apr 14, 2019

    Hi seller,
    Did your delivery on weekend

    Thanks

    Answer : [Re] Inquiry related delivery from tan****

    Hi,we have deliver on Saturday only. Thank you.

    Question : [Re] Inquiry related delivery from tan****

    Okay. Thanks. I will place the order

    Answer : [Re] Inquiry related delivery from tan****

    Welcome.

LG TD-H90WD 9KG HYBRID HEAT PUMP DRYER / LOCAL WARRANTY
LG TD-H90WD 9KG HYBRID HEAT PUMP DRYER / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from sun****Apr 04, 2019

  • Question : Inquiry for the item from sun****Apr 04, 2019

    Hi, would this be compatible to stack with LG WD1475TDT?

    And would stacking kit + installation be provided free of charge?

    Thank you.

    Answer : [Re] Inquiry for the item from sun****

    Hi,yes can compatible with this model. The dryer will come with a free stacking kit and delivery man also will help to stack it. Thank you.

SHARP EC-LS20 2000W BAGLESS VACUUM CLEANER / LOCAL WARRANTY
SHARP EC-LS20 2000W BAGLESS VACUUM CLEANER / LOCAL WARRANTY
Item Q&A
LG 43UJ632T 43INCH UHD SMART LED TV / NO FREE GIFT / LOCAL WARRANTY
LG 43UJ632T 43INCH UHD SMART LED TV / NO FREE GIFT / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry related delivery from cla****Apr 14, 2019

    Can I buy the item now but choose delivery in mid May 19?

    Answer : [Re] Inquiry related delivery from cla****

    Hi, i'm sorry we have limited stock left, we are unable to hold delivery for this model.

    Thank you.

  • Question : Inquiry for the item from vel****Sep 28, 2018

  • Question : Inquiry for the item from jia****Sep 28, 2018

    Hi does this come with free wall mount and installation of wall mount and TV?

    Answer : [Re] Inquiry for the item from jia****

    Hi, yes correct.

  • Question : Inquiry for the item from edm****Sep 02, 2018

    Can I connect my Bluetooth headset to the t.v.?

    Answer : [Re] Inquiry for the item from edm****

    Hi,can connect it.You can go through SETTINGS-SOUNDS-SOUND OUT-BLUETOOTH.For more details please call 6348 7998,looking for our LG TV promoter.Thank you.

  • Question : Inquiry for the item from hon****Aug 05, 2018

    Thanks for replying, what's the major spec difference between them?

    Answer : [Re] Inquiry for the item from hon****

    43UJ632 Web OS 3.5 vs 43UK6320 Web OS 4.0

+View all Notice, FAQ, Q&A >>