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Q & A Lists
Item Question & Answer
BOSCH SKS62E22EU COMPACT DISHWASHER / 6 PLACE SETTINGS / LOCAL WARRANTY(ETA JUNE 2019)
BOSCH SKS62E22EU COMPACT DISHWASHER / 6 PLACE SETTINGS / LOCAL WARRANTY(ETA JUNE 2019)
Item Q&A
  • Question : Inquiry from lin****May 27, 2019

  • Question : Inquiry for the item from vv.****Apr 11, 2019

    Hi!
    1. May i know if we can view the actual display of this dishwasher?

    2. Is the warranty covered by borshe?

    3. How long is the warranty?

    Thanks

    Answer : [Re] Inquiry for the item from vv.****

    Hi,

    please come down our store at Leisure Park Kallang.

    Yes,is 2 years warranty by Bosch.

    Thank you.

    Question : [Re] Inquiry for the item from vv.****

    Ok thats great! I will get it after qoo10 launches their coupon. Will take a look at the dishwasher as well. Thanks for your reply!

    Btw the attached photo is my washing machine tap, is it ok?

    Also, i would need to install the dishwasher at the opposite side of my washing machine as mine is a top loader. If the pipes are not long enough, are there extension and any other cost involve?

    Thanks!

    Answer : [Re] Inquiry for the item from vv.****

    Hi,

    for this tap is not suitable. If you want diswasher & washing machine use same tap,you need a Y-joint (will be extra charge & directly pay to installer).

    For dishwasher,we dont have extension pipe and my promoter also not advise extend the pipe (pipe is longer,the water will be slow,you need take long time to process).

    You may call 6348 7998 look for our Bosch promoter for more details.

    Thank you.

  • Question : Inquiry for the item from vv.****Apr 11, 2019

    Hi may i know does this includes installation? Thanks

    Answer : [Re] Inquiry for the item from vv.****

    Hi,yes we have provide free basic installation. Thank you.

  • Question : Inquiry for the item from alv****Mar 26, 2019

    Is this big enough for a family of 4?

    Answer : [Re] Inquiry for the item from alv****

    Hi,for this model is 6 place setting which is means 6 sets tableware. Thank you.

  • Question : Inquiry for the item from awd****Jan 02, 2019

    Hi, do you have stock for this?

    Answer : [Re] Inquiry for the item from awd****

    Hi,we re-stocked already for this model. Thank you.

+View all Notice, FAQ, Q&A >>
SAMSUNG UA40J5250 40INCH FULL HD SMART LED TV / LOCAL WARRANTY
SAMSUNG UA40J5250 40INCH FULL HD SMART LED TV / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from sha****May 27, 2019

  • Question : Inquiry for the item from sa_****May 26, 2019

    Is this model in stock? If I order today when can deliver.

    Answer : [Re] Inquiry for the item from sa_****

    Hi,stock is available. My CS team will call you for arrangement delivery. Thank you.

  • Question : Inquiry for the item from ssu****May 25, 2019

    Hi, do I need to buy a separate antenna to receive mediacorp channels? Is toggle app pre-installed? If not pre-installed how I can install the app? Thanks.

    Answer : [Re] Inquiry for the item from ssu****

    Hi,yes you need purchase a digital antenna to receive local channels. Toggle have installed in tv. Thank you.

    Question : [Re] Inquiry for the item from ssu****

    Thank you, I have made my purchase. Please help to expedite delivery as my current TV is spoilt. Thank you so much. Order No. 296629719

    Answer : [Re] Inquiry for the item from ssu****

    Hi,my CS team was called you for arrangement delivery. Thank you.

  • Question : Inquiry for the item from sha****May 24, 2019

    Hi,

    I have a spoilt 40” samsung tv on wall mount currently.

    Am not sure if my wall mount will fit this 40” TV. Is there anyway to check?

    If there is a need to uninstall existing TV and wall mount will there be additional charge?

    Answer : [Re] Inquiry for the item from sha****

    Hi,we also not sure your existing bracket can fit this model.

    You may choose 'Not Needed' and indicate on customer memo you need wall mount installation with your existing bracket. Wall mount installation fees is $40 directly pay to installer upon delivery.

    If your existing cannot fit it,you may pay more $20 for a new bracket. Installer will bring a new bracket for spare.

    Dismantle old tv is included (wall mount service).

    Thank you.

  • Question : Inquiry for the item from hui****May 21, 2019

    May I know how much for 43inch? Thanks

    Answer : [Re] Inquiry for the item from hui****

    Hi,for this model dont have 43inch. Thank you.

+View all Notice, FAQ, Q&A >>
PANASONIC KX-TG2511CX SINGLE DECT CORDLESS PHONE / LOCAL WARRANTY
PANASONIC KX-TG2511CX SINGLE DECT CORDLESS PHONE / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from Ciz****May 27, 2019

  • Question : Inquiry for the item from shu****Feb 10, 2019

    Hi. May I ask if there is one or two phones for this item?

    Answer : [Re] Inquiry for the item from shu****

    Hi, only 1 phone for model above. Thank you.

  • Question : Inquiry for the item from wxl****Dec 25, 2018

    Does this come with an extra set of batteries, as indicated in Panasonic promotion?

    Answer : [Re] Inquiry for the item from wxl****

    Hi,for Qoo10 is dont have this promotion. But we have do this promotion on our store,you can come down and purchase it. Thank you.

  • Question : Inquiry for the item from wxl****Nov 09, 2018

    Hi, some questions for this set
    1. Does it have speakerphone function?
    2. Does it operate at 1.8-1.9Ghz, or 2.4Ghz range?
    3. Is there ready stock for collection tomorrow?

    Answer : [Re] Inquiry for the item from wxl****

    Hi,

    1.Yes, have speakerphone function.

    2.Sorry we dont have information regarding the Ghz,but for the range is : indoor-60meters & outdoor-300meters

    3.Currently have stock,you can pick up from our store as long as your order is not under pending payment.

    Thank you.

    Question : [Re] Inquiry for the item from wxl****

    The Ghz should be indicated, this information is important because if it's 2.4Ghz, it may interrupt the Wi-Fi signals

    Answer : [Re] Inquiry for the item from wxl****

    Hi,it not inform the box and manual ,so we unable know the information.Thank you.

  • Question : Inquiry for the item from tan****Nov 02, 2018

    Hello can I choose the color? How longs is the warranty?

    Answer : [Re] Inquiry for the item from tan****

    Hi,you can choose black or silver colour for this model and the warranty is 1 year by Panasonic.Thank you.

    Question : [Re] Inquiry for the item from tan****

    Thx

    Answer : [Re] Inquiry for the item from tan****

    Welcome.

+View all Notice, FAQ, Q&A >>
SAMSUNG RT32K503ASL 321L 2 DOORS REFRIGERATOR / FRIDGE / LOCAL WARRANTY
SAMSUNG RT32K503ASL 321L 2 DOORS REFRIGERATOR / FRIDGE / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry related delivery from QOO****May 27, 2019

    Hi Seller, If I make a order today, can arrange to delivery it on this sat?

    Answer : [Re] Inquiry related delivery from QOO****

    Hi,please advise delivery location.

    Question : [Re] Inquiry related delivery from QOO****

    commonwealth

  • Question : Inquiry for the item from mar****May 09, 2019

    Disposal of old fridge included?

    Answer : [Re] Inquiry for the item from mar****

    Hi,disposal old fridge will be extra charge direct pay to driver.

    Old 2 doors/normal fridge is $10;Old multi-door / side by side fridge is $50.

    Thank you.

  • Question : Inquiry related delivery from goh****Mar 11, 2019

    Hi
    My unit is half a floor down (7-8 stairs) after exiting from the lift, does a delivery charge apply? If yes, I am hoping it can be waived as that will make the total price competitive enough for me to make an order here. Thanks.

    Answer : [Re] Inquiry related delivery from goh****

    Hi,we will charge $20 (directly pay to driver) as labour fees for your case. Thank you.

  • Question : Inquiry for the item from sia****Feb 19, 2019

    10yrs compressor warranty by samsung?

    Answer : [Re] Inquiry for the item from sia****

    Yes.

  • Question : Inquiry related delivery from sia****Feb 19, 2019

    if order today when is the earliest delivery?

    Answer : [Re] Inquiry related delivery from sia****

    Hi,will deliver on Friday if you order on today. Thank you.

+View all Notice, FAQ, Q&A >>
SAMSUNG SHP-DS705G / RIM LOCK WITH BLUETOOTH / FREE BASIC INSTALLATION / LOCAL WARRANTY
SAMSUNG SHP-DS705G / RIM LOCK WITH BLUETOOTH / FREE BASIC INSTALLATION / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from fre****May 27, 2019

  • Question : Inquiry for the item from pri****May 24, 2019

    What does basic installation comprises of?

    Answer : [Re] Inquiry for the item from pri****

    Hi,please leave your contact number. Promoter will contact you regarding your inquiry. Thank you.

    Question : [Re] Inquiry for the item from pri****

    96625519

    Answer : [Re] Inquiry for the item from pri****

    Noted. Will get promoter to contact you. Thank you.

ELBA EBD 702 V 7KG AIR-VENT TUMBLE DRYER / LOCAL WARRANTY
ELBA EBD 702 V 7KG AIR-VENT TUMBLE DRYER / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry related delivery from bra****May 26, 2019

    Hi, urgent need of ELBA dryer. When is the soonest you can deliver please?

    Answer : [Re] Inquiry related delivery from bra****

    Hi,if you purchase on today is possible deliver on 29/05/2019(Wednesday) 11-2pm. Please advise you need any disposal & stack on washer. Thank you.

  • Question : Inquiry for the item from 236****Mar 09, 2019

BEKO WMY914831 9KG FRONT LOAD WASHER / LOCAL WARRANTY
BEKO WMY914831 9KG FRONT LOAD WASHER / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from joe****May 26, 2019

    Local warranty is 3 years?

    Answer : [Re] Inquiry for the item from joe****

    Hi,is 3 years warranty (2 YEARS FULL + 3RD YEAR MUST PAY LABOUR AND TRANSPORT) by Beko. Thank you.

  • Question : Inquiry related delivery from 236****May 02, 2019

  • Question : Inquiry for the item from jtf****Apr 27, 2019

    I understand that this washer has 2 years parts and service + 1 year parts. If I buy the extended warranty, does it starts on year 4?

    Answer : [Re] Inquiry for the item from jtf****

    Hi,please call 6348 7998 look for our Beko promoter regarding your inquiry. Thank you.

  • Question : Inquiry for the item from jol****Feb 07, 2019

    How many ticks for this model amd how much time and water used for full load?

    Answer : [Re] Inquiry for the item from jol****

    Hi,

    Please call in 63487998 look for Jamie regarding your enquiry.

    Thank you.

  • Question : Inquiry for the item from wal****Jan 13, 2019

    any extended warranty available? how lomg and how much?

    Answer : [Re] Inquiry for the item from wal****

    Hi,we uploaded the extended warranty at option. Thank you.

+View all Notice, FAQ, Q&A >>
DYSON DC63 TURBINEHEAD COMPLETE VACUUM CLEANER / LOCAL WARRANTY
DYSON DC63 TURBINEHEAD COMPLETE VACUUM CLEANER / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from chu****May 26, 2019

    V11 bed cleaning head can fit to DC63 and use to clean the bed with DC 63 machine?

    Answer : [Re] Inquiry for the item from chu****

    Hi,cannot fit it and please call in 6348 7998 look for our promoter for more details. Thank you.

  • Question : Inquiry related delivery from won****Oct 19, 2018

    Hi there, any updates? Estimate delivery was last week, but have not receive any news so far. Seek your help and attention. My old vacuum not working well, really hope to have the item delivery soonest. Thanks!

    Answer : [Re] Inquiry related delivery from won****

    Hi, we really apologize for the late reply. We have pushed dyson for the stock,however there is shipment delay, they are unable to give us the stock yet. We will ship out \asap once stock arrive. If you are unable to wait, can we cancel the order and refund you?? We are really sorry.

    Question : [Re] Inquiry related delivery from won****

    Thank you for replying and sharing the situation. Do you happen to have any existing stock in other stores? I like to hang on for another week, can I trouble you to update me on Dyson’s shipment then. If there is no shipment news by end October, I shall request for cancellation.

    I really prefer a corded model, perhaps would reconsider cordless models. Are there ready stock for Dyson cordless model?

    Answer : [Re] Inquiry related delivery from won****

    Hi,your stock is arrived. We shipped out by courier and take 2-3 working days you will receive it. Thank you very much waiting for us for long time.

    Question : [Re] Inquiry related delivery from won****

    Thank you the help, received item earlier today!

    Answer : [Re] Inquiry related delivery from won****

    You're welcome.

  • Question : Delivery of itemOct 03, 2018

    Hi, made purchase on 30 sep 2018. May I know when will it be delivered? Thank you!

    Answer : [Re] Delivery of item

    Hi,the stock will arrive on next week.When stock is coming,we will call you and it will be shipped out by courier,take 2-3 working days you will receive it.Thank you.

  • Question : Inquiry for the item from at2****Apr 28, 2018

    Hi, may I know if this item include the full accessories ? There is one from Best Denki which only has 1 to 2 accessories for the vacuum.

    Answer : [Re] Inquiry for the item from at2****

    Tangle free turbine tool, combination tool, stair tool, reach under tool, carbon fibre soft dusting brush and mattress tool.

  • Question : Inquiry for the item from jas****Mar 12, 2018

    Hello, does this item come with all the 6 different tool sets (tangle free turbine tool, combination tool, stair tool, reach under tool, carbon fibre soft dusting brush and mattress tool)?

    Answer : [Re] Inquiry for the item from jas****

    Hi, yes all have.

    Question : [Re] Inquiry for the item from jas****

    Thanks for confirming.

    Answer : [Re] Inquiry for the item from jas****

    Welcome

+View all Notice, FAQ, Q&A >>
SONY KDL-40W650D 40INCH FULL HD SMART LED TV / LOCAL WARRANTY
SONY KDL-40W650D 40INCH FULL HD SMART LED TV / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from soe****May 26, 2019

  • Question : Inquiry for the item from 261****Mar 25, 2019

    Hi, I'm interested in this your item, Is it still available? Contact me by my email only: annamarielawrence05@gmail.com

    Answer : [Re] Inquiry for the item from 261****

    Hi,yes current still have stock. Thank you.

  • Question : Inquiry for the item from yap****Dec 13, 2018

  • Question : Inquiry for the item from hoo****Sep 07, 2018

    Can I buy from online but self collect at store ? Is this model available for pick up on 9 sept @ Kallang ?

    Answer : [Re] Inquiry for the item from hoo****

    Hi,so sorry for this model will coming stock on Tuesday (11/09/2018).For pick-up also on Tuesday(11/09/2018) onwards.Thank you.

  • Question : Inquiry related delivery from ong****Aug 12, 2018

    How much is the installation fee?

    Answer : [Re] Inquiry related delivery from ong****

    Hi, table top installation is FOC. wall mount installation is chargeable.

    Question : [Re] Inquiry related delivery from ong****

    Does this tv have built-in DVB-T or DVB-T2 tuner?

    Answer : [Re] Inquiry related delivery from ong****

    Hi, yes built in DVB-T2. You would still need to buy a digital antenna to watch local channels if you do not have mio tv/starhub box.

+View all Notice, FAQ, Q&A >>
KARCHER VC3 PLUS BAGLESS DRY VACUUM CLEANER / LOCAL WARRANTY
KARCHER VC3 PLUS BAGLESS DRY VACUUM CLEANER / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from kas****May 26, 2019

    Hi is there any warranty?

    Answer : [Re] Inquiry for the item from kas****

    Hi,is 2 years warranty by Karcher. Thank you.

SAMSUNG UA32N4000 HD READY LED TV / LOCAL WARRANTY
SAMSUNG UA32N4000 HD READY LED TV / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from tan****May 26, 2019

    Hi, how many years warranty for the tv, and is the warranty provided by Samsung? Onsite warranty?
    Thank you :)

    Answer : [Re] Inquiry for the item from tan****

    Hi,is 3 years warranty by Samsung (have included onsite warranty). Thank you.

  • Question : Inquiry for the item from mic****Jan 01, 2019

    Hi my old ssmsung tv is mounted on celling .if i purchased ,csn your guys assist to install?

    Answer : [Re] Inquiry for the item from mic****

    Hi,this model is deliver by courier and they dont have provide any installation for you. If you need ceiling installation we will arrange installer for you and replacement installation fees is $150 directly pay to installer. Thank you.

  • Question : Inquiry for the item from lyn****Dec 06, 2018

  • Question : Inquiry for the item from myr****Oct 21, 2018

  • Question : Inquiry from tom****Oct 11, 2018

    Can i change my order to add wall mount+ installation (278402498).

    Rgds

    Answer : [Re] Inquiry from tom****

    Hi, order has been cancelled. Thank you.

+View all Notice, FAQ, Q&A >>
BOSCH PBD7331SG 78.5CM BLACK TEMPERED GLASS GAS HOB / ELECTRIC IGNITION / FOR PUB GAS ONLY
BOSCH PBD7331SG 78.5CM BLACK TEMPERED GLASS GAS HOB / ELECTRIC IGNITION / FOR PUB GAS ONLY
Item Q&A
  • Question : Inquiry for the item from ang****May 25, 2019

    Hi,

    I would like to replace my old burner with a new one. my current countertop hole for burner is 43cmx72cm. is this size suitable for my existing dimension?

    Answer : [Re] Inquiry for the item from ang****

    Hi,is not suitable. You may call in 6348 7998 look for our Bosch promoter to get a suitable model. Thank you.

  • Question : Inquiry for the item from tec****May 14, 2019

    Will installation be provided?

    Answer : [Re] Inquiry for the item from tec****

    Hi,installation will be extra charge & direct pay to installer. Thank you.

    Question : [Re] Inquiry for the item from tec****

    How much is the charges?

    Answer : [Re] Inquiry for the item from tec****

    Hi,if dimensions is suitable (no need change the hole size),standard installation fees is $50 directly pay to installer. Please indicate on customer memo as you need this service. Thank you.

  • Question : Inquiry related delivery from zwl****Mar 29, 2019

  • Question : Inquiry for the item from awh****Oct 13, 2018

    Can I check with you the fire is inter fire ?

    Answer : [Re] Inquiry for the item from awh****

    Hi, it is inner fire? If is inner fire,just FUJIOH & RINNAI have.Thank you.

  • Question : Gas typeJun 23, 2018

    Hi, is this model suitable for PUB gas?

    Answer : [Re] Gas type

    Hi, yes suitable.

    Question : [Re] Gas type

    Thanks,how many years warranty?

    Answer : [Re] Gas type

    2 years warranty.

    Question : [Re] Gas type

    For the electrical ignition, can it be connected to a normal powerpoint on the wall or need electrician to do it? I'm redoing my kitchen cabinet and the contractor will only help to mount it back but not set it up.

    Answer : [Re] Gas type

    Hi, please leave your contact number. I'll get my in-charge to contact you.

    Question : [Re] Gas type

    My no. is 90219644

    Answer : [Re] Gas type

    Noted. Will get my in-charge to call you. Thanks.

BOSCH HBG633BS1B 60CM BUILT-IN OVEN + MUM59340GB KITCHEN MACHINE / BUNDLE PACKAGE
BOSCH HBG633BS1B 60CM BUILT-IN OVEN + MUM59340GB KITCHEN MACHINE / BUNDLE PACKAGE
Item Q&A
  • Question : Inquiry for the item from ken****May 24, 2019

    Hi Mega, just to check. Can I top up to change the model to HBG635?

    Answer : [Re] Inquiry for the item from ken****

    Hi,cannot.

    Question : [Re] Inquiry for the item from ken****

    Thank you

    Answer : [Re] Inquiry for the item from ken****

    Welcome.

SONY KDL-32W600D 32INCH HD READY SMART LED TV / LOCAL WARRANTY
SONY KDL-32W600D 32INCH HD READY SMART LED TV / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from Rei****May 25, 2019

  • Question : 179****会员的咨询。Jan 09, 2019

    Digital antenna included ? Thanks.

    Answer : [Re] 179****会员的咨询。

    Hi, digital antenna is not included.

  • Question : Inquiry for the item from mic****Jul 02, 2018

    Good afternoon,do u still have stock for the Philip 55PUT6801 TV,thanks

    Answer : [Re] Inquiry for the item from mic****

    Hi, sorry this model left low stock. Please call in 63487998 to check with William.

  • Question : Warranty and availabilityNov 28, 2017

    Hi, is it 3 years warranty by Sony?

    And reference from the previous 2 questions from others replied by you, it the tv discontinued or available?
    Thank you.

    Answer : [Re] Warranty and availability

    Hi, we have only 1 pc stock left in our warehouse. 3 years warranty if register online.

  • Question : Inquiry for the item from pha****Sep 22, 2017

    Is this item and model still available?

    Answer : [Re] Inquiry for the item from pha****

    Hi, yes available.

+View all Notice, FAQ, Q&A >>
NOVITA NAP811i AIR PURIFIER / LOCAL WARRANTY
NOVITA NAP811i AIR PURIFIER / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from esc****May 25, 2019

    i bought in march and i remember it as 3 years warranty. is that normal warranty or extended warranty?

    Answer : [Re] Inquiry for the item from esc****

    Hi,is 3 years original warranty by Novita. Thank you.

  • Question : Inquiry for the item from zwl****May 21, 2019

  • Question : Inquiry for the item from ckm****Mar 16, 2019

    Hi, may I know if it comes with an additional set of filter as a free gift? What's the difference between 811 and 811i? Thank you.

    Answer : [Re] Inquiry for the item from ckm****

    Hi,

    for this model DONT HAVE come with additional free filter pack as free gift.

    NAP811 is old model and NAP811i is replace model 811. Design & spectification is same.

    Thank you.

  • Question : Inquiry for the item from zqu****Mar 08, 2019

    Hi, can I confirm if this still available for PuriClean NAP811i? Also, what's the warranty period? Thanks!

    Answer : [Re] Inquiry for the item from zqu****

    Hi,model NAP811i currently have stock (Satiny Champagne).

    Is 3 years warranty by Novita.

    Thank you.

    Question : [Re] Inquiry for the item from zqu****

    Just to confirm, the stock is brand new and not refurbished?

    Answer : [Re] Inquiry for the item from zqu****

    Yes is brand new.

  • Question : Inquiry for the item from sha****Nov 30, 2018

    Hi I would like to get either 1 air purifier from Novita or Sharp, which model is the best in term of filtering?How frequent I need to change the filter and which is more convenient to get?

    My concern is also hard to find filter in future.

    Thanks

    Answer : [Re] Inquiry for the item from sha****

    Hi,please call 6348 7998 look for our promoter regarding your inquiry. Thank you.

+View all Notice, FAQ, Q&A >>
SAMSUNG RL4004SBASL 400L 2 DOORS REFRIGERATOR / FRIDGE / FREE GIFT BY AGENT / LOCAL WARRANTY
SAMSUNG RL4004SBASL 400L 2 DOORS REFRIGERATOR / FRIDGE / FREE GIFT BY AGENT / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry from 242****May 25, 2019

    Hi, is this refrigerator's door reversible, ie. it's hinged can be mounted on left side? thanks. when can it be delivered after placing order? thanks.

    Answer : [Re] Inquiry from 242****

    Hi,

    Yes,the door can change to left side. If you need this service,please indicate on customer memo and it will done by agent on delivery next day.

    Delivery will be 29/05/2019 (Wednesday) onwards if you purchase on today and delivery timing is based on your area. Please take note delivery sceduled is first come first serve.

    Thank you.

  • Question : Lead timeJun 26, 2018

    Can I buy now and have it delivered in August 2018?

    Answer : [Re] Lead time

    Hi, yes possible. Please indicate in customer memo.

  • Question : Inquiry for the item from psu****Jun 10, 2018

    Can you confirm the door can be switched from right opening to left?

    Answer : [Re] Inquiry for the item from psu****

    Hi, yes this model can switch hinge.

  • Question : WarrantyApr 08, 2018

    Is the warranty 2 years?

    Answer : [Re] Warranty

    Hi, yes that’s right.

  • Question : Inquiry from gre****Mar 22, 2018

    Hi, may I know what is the free gift and when will the promotion end? Thanks

    Answer : [Re] Inquiry from gre****

    Promotion ends at 1st April 2018
    Last redemptin date 30th April 2018 (means delivery have to be before that)

    Free Tupperware set OR Abalone Set to be redeem from Samsung.

    Question : [Re] Inquiry from gre****

    Hi, if I were to purchase it before 1 Apr 18, would you be able to hold off the delivery till 25 Apr 18?

    Answer : [Re] Inquiry from gre****

    Hi, yes possible. Please indicate in customer memo.

    Question : [Re] Inquiry from gre****

    Ok thanks

    Answer : [Re] Inquiry from gre****

    Welcome

+View all Notice, FAQ, Q&A >>
BEKO DPY8506GXB1 8KG HEAT PUMP DRYER / FREE STEAM IRON BY BEKO / LOCAL WARRANTY
BEKO DPY8506GXB1 8KG HEAT PUMP DRYER / FREE STEAM IRON BY BEKO / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from 236****May 24, 2019

    Hi, if I stack the dryer on top of washer, is the drainage hose Long enough? Also, is the drainage hose standard like washer? So I can ask contractor to do another one for the dryer drainage. Thanks.

    Answer : [Re] Inquiry for the item from 236****

    Hi,yes it has a 1.5m long. If you are using a front load washer,the drainage hole must be around the corner. You no need to ask your contractor to do another dryer drainage as the PVC pipe(drainage) can fit in washer+dryer hose as the dryer hose is only 2cm small. For more details,please call 6348 7998 look for our Beko Promoter. Thank you.

    Question : [Re] Inquiry for the item from 236****

    Thank you!

  • Question : Inquiry for the item from max****Nov 29, 2018

    Hi,

    We just received the Dryer but the delivery person is not from BEKO company and he is not able to share with us what is the technology on how it works. We have also bought 2 years extended warranty but they do not have the 2 years extended warranty with them and don't even know the number to call for the 2 years extended warranty.

    Who is able to advise and share on to use the dryer and who can provide us the 2 years extended warranty we brought?
    Seems that everything is in a mess with no service n support only external sending the item without any knowledge or explanation how it works. Can you help to advise ?

    Answer : [Re] Inquiry for the item from max****

    Hi,we have called CASA (Beko) service team to arrange a home demo for you. Rergading the extended warranty and the sale of order proof which we will mail out for you.Dont worry our store will help you submit extended warranty. If have any more question regarding the arrangement demo,you can Whataspp my Beko promoter. Thank you.

  • Question : Inquiry related delivery from max****Nov 24, 2018

    Hi,

    Your delivery person is not willing to give sat delivery slot nor able to slot from 7pm onwards and only 10 to 2pm slot on weekday.We are not able to take leaves and no one is around. If your delivery is fixed why didn't you put in Q10 as announcement?

    If delivery cannot be arranged, we can cancel the order.

    Answer : [Re] Inquiry related delivery from max****

    Hi, the item is deliver by BEKO itself. Their timing is either 10-2 or 4-7pm. And they do not deliver on Saturday. Please confirm on Qpost if you would want to cancel this order.,

    Question : [Re] Inquiry related delivery from max****

    Hi, Beko is saying that this is delivered by agent not Beko. So who is saying the truth?

    Answer : [Re] Inquiry related delivery from max****

    Hi,BEKO is the agent under CASA.For delivery matters, my colleague have already spoken to you. You can call him back to arrange for delivery in advance. If you would like to cancel this order, please cancel at your end. Thank you.

  • Question : Inquiry for the item from max****Nov 22, 2018

    Hi,

    Can you advise if the local 3 years warranty covers transportation and all spare parts and motor? If we go with extended warranty will it cover the same? What does it not cover?

    For delivery, can we have arrangement on sat morning?
    Please kindly advise soon on these above questions.

    Thank u.

    Answer : [Re] Inquiry for the item from max****

    Can you advise soon

    Question : [Re] Inquiry for the item from max****

    Hello??

    Answer : [Re] Inquiry for the item from max****

    Hi,is 3 years warranty by BEKO but for fisrt 2 years have cover labour,transportation charges.After 2 years just cover spare parts. For motor warranty is 12 years by BEKO. For exteded warranty is by ALLIANZ insurance and them will cover same with agent cover. Never cover wear and fear.

    BEKO just delivery on weekdays.

    Thank you.

  • Question : Inquiry for the item from max****Nov 20, 2018

    Hi,how to buy extended warranty as I saw other postings of dryer you posted but not for this model. Can you advise asap?

    Answer : [Re] Inquiry for the item from max****

    Hi,we upload the extended warranty for this model already. Thank you.

+View all Notice, FAQ, Q&A >>
WHIRLPOOL WWDE7512 7/5KG WASHER CUM DRYER / LOCAL WARRANTY
WHIRLPOOL WWDE7512 7/5KG WASHER CUM DRYER / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry from 245****May 23, 2019

    I just want to find out the followings:-

    Do you have stock currently?
    When is the earliest delivery date that you have?
    How about the installation of the machine? is it included in this price or need to pay extra? how much if yes.

    Regards,
    Kim

    Answer : [Re] Inquiry from 245****

    Hi,

    Yes we have stock currently. Earliest delivery is next Tuesday. Delivery slot is first come first serve basis. Basic installation is FOC. Disposal is $10 per unit.

    Question : [Re] Inquiry from 245****

    May I know what is the warranty period for this machine?

    Answer : [Re] Inquiry from 245****

    Hi,is 2 years parts & service;10 years motor warranty. Thank you.

  • Question : Inquiry related delivery from mha****May 13, 2019

    Hi,
    If we order now, when is the delivery?
    We need urgent delivery ASAP.
    Thank you

    Answer : [Re] Inquiry related delivery from mha****

    Hi,our sceduled was fully booked. Delivery will be 17/05/2019 (Friday) onwards as our delivery is first come first serve. Thank you.

HITACHI R-V410P8MS 2 DOOR TOP FREEZER FRIDGE 340L / LOCAL WARRANTY
HITACHI R-V410P8MS 2 DOOR TOP FREEZER FRIDGE 340L / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry related delivery from sil****May 23, 2019

  • Question : Inquiry for the item from maa****May 19, 2019

    If i order the fridge on 19/05/19,when can it be delivered?

    Answer : [Re] Inquiry for the item from maa****

    Hi,please take note we will arrange delivery on 23/05/2019 (Thursday) 6pm-8pm. Delivery man will give you a call before they come down. Disposal old 2 door/normal fridge is $10 directly pay to driver. Thank you.

  • Question : Inquiry for the item from sgt****Oct 16, 2018

    Hi do you carry Hitachi R-BG415P6MSX gradient grey

    Answer : [Re] Inquiry for the item from sgt****

    Hi, for Hitachi R-BG415P6MSX,yes we have gradient grey.Thank you.

  • Question : Inquiry for the item from she****Sep 04, 2018

    Hi. May I know how many years warranty for parts and compressor

    Answer : [Re] Inquiry for the item from she****

    Hi,for warranty of Hitachi fridge is :1 YEAR FULL WARRANTY; 2ND YEAR PAY TRANSPORT AND LABOUR; 10 YEARS COMPRESSOR.Thank you.

  • Question : WarrantyAug 21, 2018

+View all Notice, FAQ, Q&A >>
HITACHI BD-W85AAE 8.5KG FRONT LOAD WASHING MACHINE / FREE KETTLE / LOCAL WARRANTY
HITACHI BD-W85AAE 8.5KG FRONT LOAD WASHING MACHINE / FREE KETTLE / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry related delivery from dix****May 23, 2019

    If I order today, can deliver by next day?

    Answer : [Re] Inquiry related delivery from dix****

    Hi,

    I'm so sorry. Delivery slot is full till next Tuesday onwards. Delivery slot is first come first serve basis. Thank you.

  • Question : WarrantyOct 14, 2017

    How long is the warranty? Any stock available?

    Answer : [Re] Warranty

    Hi, 1 year warranty. Yes have stock.

    Question : [Re] Warranty

    Can arrange for delivery on friday? If order today.

    Answer : [Re] Warranty

    Is the free kettle a hitachi kettle?

    Question : [Re] Warranty

    For the warranty, its 1 yr warranty by hitachi? Even for the motor?

    Answer : [Re] Warranty

    Hi, motor is 10 years warranty. Free Hitachi Kettle. Delivery is subject to delivery location and first come first serve. You have to buy earlier to secure a delivery date.

LG GT-B3127PZ 2 DOORS REFRIGERATOR / FRIDGE / LOCAL WARRANTY
LG GT-B3127PZ 2 DOORS REFRIGERATOR / FRIDGE / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from hp_****May 22, 2019

    Hi seller, may I check whether is the below front leg fridge door stand is adjustable, can shift bit to back or front ?
    Understand that the depth of the fridge is 65cm.
    Thanks you.

    Answer : [Re] Inquiry for the item from hp_****

    Hi,just can adjust front leg for alignment only. Thank you.

  • Question : Inquiry related delivery from kar****Apr 11, 2019

  • Question : Inquiry for the item from 233****Mar 26, 2019

    Hi , If I am not buying any extended warranty- what is the standard warranty that comes along from LG? Please advise..

    Answer : [Re] Inquiry for the item from 233****

    Hi,is 2 years warranty by LG. Thank you.

  • Question : Inquiry related delivery from 77z****Mar 10, 2019

  • Question : Inquiry for the item from orh****Jun 20, 2018

    Hi, may I know how long is the warranty period for fridge?

    Answer : [Re] Inquiry for the item from orh****

    Hi, 2 years parts & service by LG.

    Question : [Re] Inquiry for the item from orh****

    I saw an earlier enquiry on warranty as well in 2017. You mentioned that LG also provides 10-year warranty for the compressor. Is this warranty still included?

    Answer : [Re] Inquiry for the item from orh****

    Yes correct. 10 years for compressor only.

+View all Notice, FAQ, Q&A >>
PHILIPS 43PFT4002 43INCH FULL HD ULTRA SLIM LED TV / LOCAL WARRANTY
PHILIPS 43PFT4002 43INCH FULL HD ULTRA SLIM LED TV / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry related delivery from 239****May 22, 2019

    I want to buy 2 unit 43" Philips TV. Order now, can we get by Friday?

    Thank you

    Answer : [Re] Inquiry related delivery from 239****

    Hi,my CS team will call you for arragement delivery. Thank you.

  • Question : Inquiry for the item from me_****Mar 23, 2019

    Philips 43pft4233 what is the difference?

    Answer : [Re] Inquiry for the item from me_****

    Hi,please call 6348 7998 look for our Philips Tv promoter regarding your inquiry. Thank you.

  • Question : Inquiry related delivery from hap****Mar 09, 2019

    Hi seller

    How is the delivery? Can we request the date instead? As no one is at home, need to be advance arranged to have someone at home to receive and set up the tv. Thank you

    Answer : [Re] Inquiry related delivery from hap****

    Hi,my CS team will call you for arrangement delivery date & timing after you place order. Thank you.

  • Question : Inquiry for the item from nin****Jan 28, 2019

NOVITA NAP606 AIR PURIFIER / LOCAL WARRANTY
NOVITA NAP606 AIR PURIFIER / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from nsu****May 22, 2019

    Where can we purchase the filter?

    Answer : [Re] Inquiry for the item from nsu****

    Hi,you may purchase it from Novita Service Center. Thank you.

  • Question : Inquiry for the item from enz****Jul 27, 2018

    Do you sell the filter for this model?

    Answer : [Re] Inquiry for the item from enz****

    Hi, sorry we do not sell.

    Question : [Re] Inquiry for the item from enz****

    Thanks

    Answer : [Re] Inquiry for the item from enz****

    Welcome.

  • Question : Inquiry for the item from gol****Mar 16, 2018

    Is the stock now currently available?

    Answer : [Re] Inquiry for the item from gol****

    Sorry we do not have ready stock for this model. We will usually only order from supplier when receive order.

  • Question : Inquiry from coa****Oct 21, 2017

    Warranty n extra filters
    Is the warranty 1 year? Motor n parts 3 years?
    There is a drop down selection for 3 month or 6 months warranty on the page. What is that?

    Previously bought one with FOC filters. Is it the same for this one? How much is the filter cost? Thanks.

    Answer : [Re] Inquiry from coa****

    Hi, warranty is 1 year. Pls ignore the NTUC Income warranty by Qoo10. This model does not comes with free filter pack. Thanks.

  • Question : Inquiry for the item from hap****Aug 08, 2017

    Hi,

    Is there already warranty provided by Novita?
    Do I still need to purchase the additional warranty?

    Answer : [Re] Inquiry for the item from hap****

    Hi, there is already warranty by Novita.

+View all Notice, FAQ, Q&A >>
SAMSUNG RT25FARAD 255L 2 DOORS REFRIGERATOR / FRIDGE / LOCAL WARRANTY
SAMSUNG RT25FARAD 255L 2 DOORS REFRIGERATOR / FRIDGE / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry from car****May 21, 2019

    Hi seller

    May I ask how much is it to dispose the old fridge?
    (Pic attached)

    Thanks

    Answer : [Re] Inquiry from car****

    Hi,dispose fees is $10 directly pay to driver. Thank you.

    Question : [Re] Inquiry from car****

    Hi Seller

    Great thanks will help my mum to purchase soon
    Thanks for confirming the disposal cost

    Answer : [Re] Inquiry from car****

    Welcome.

  • Question : Inquiry for the item from see****May 13, 2019

    Hi seller, may i know how many ticks for this model SAMSUNG RT25FARAD 255L 2 DOORS REFRIGERATOR? How many years of warranty and delivery time? Thanks.

    Answer : [Re] Inquiry for the item from see****

    Hi,for this model is 2 ticks and 2 years warranty by Samsung. Delivery date & timing is based on delivery location,please advise and please take note our delivery is first come first serve. Thank you.

  • Question : Inquiry related delivery from eel****Jan 27, 2019

  • Question : Inquiry for the item from tra****Nov 11, 2017

    how many ticks? can schedule for delivery on dec?

    Answer : [Re] Inquiry for the item from tra****

    Hi, 2 ticks. Yes can deliver December.

  • Question : Stock availabilitySep 17, 2016

    Pls advise earliest availability. Thanks

    Answer : [Re] Stock availability

    Hi, delivery is base on delivery location. Delivery within within 7 working days.

+View all Notice, FAQ, Q&A >>
LG 43LJ550T 43INCH FULL HD SMART LED TV / WebOS 3.5 / LOCAL WARRANTY
LG 43LJ550T 43INCH FULL HD SMART LED TV / WebOS 3.5 / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry from 238****May 21, 2019

  • Question : Inquiry related delivery from ang****Nov 07, 2018

    Can i request for a later delivery date after purchase, as it's a house-warming gift?

    Answer : [Re] Inquiry related delivery from ang****

    Hi, as this item has limited stock, we are unable to hold delivery.

  • Question : Inquiry for the item from che****Nov 06, 2018

    Hi, may I know what type of bracket will be given for the option with mounting(+$70)? And possible to arrange delivery on sat?

    Answer : [Re] Inquiry for the item from che****

    Hi, fixed bracket. Yes possible to arrange on Saturday, however subject to schedule availability.

  • Question : Inquiry for the item from rog****Nov 04, 2018

    How to pay with instalments? There's no instalments payment option.

    Answer : [Re] Inquiry for the item from rog****

    Hi,please call 6500 4440 Qoo10 service center check with them regarding your inquiry.Thank you.

  • Question : Inquiry from ang****Nov 03, 2018

    Will you help to install that wall mount when i purchase the wall mount?

    Answer : [Re] Inquiry from ang****

    Hi,yes if you purchase the wall mount,the installer will do wall mounting+fixed bracket for you. Thank you.

+View all Notice, FAQ, Q&A >>
KARCHER 3 IN 1 SPRAY EXTRACTION CLEANER SE 4001
KARCHER 3 IN 1 SPRAY EXTRACTION CLEANER SE 4001
Item Q&A
  • Question : Inquiry from jad****May 21, 2019

    Is it still 2 years local warranty?

    Answer : [Re] Inquiry from jad****

    Hi,yes is 2 years warranty by Karcher. Thank you.

  • Question : Is this a wet and dry cleaner?Oct 15, 2016

    As subject...

    Answer : [Re] Is this a wet and dry cleaner?

    Yes it is.

  • Question : WarrantyOct 12, 2016

    Can I know if there is warranty for the vacuum cleaner? If so, what is the warranty period?

    Answer : [Re] Warranty

    Hi, it has 2 years warranty by Karcher.

  • Question : Buying at the storeSep 21, 2016

    HI, just like to inquiry regards to the price , where im new to qoo10, if i walk in to youre store , i wont get the special price as per in qoo10 ? if purchase on line today, will the item be ready for pickup tommorow ? please advise thank you

    Answer : [Re] Buying at the store

    Hi, we have ready stock. The price is for Qoo10. Thanks.

SHARP AX-1100V 27L STEAM / GRILL MICROWAVE OVEN / LOCAL WARRANTY
SHARP AX-1100V 27L STEAM / GRILL MICROWAVE OVEN / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from Che****May 21, 2019

  • Question : Inquiry for the item from dng****May 10, 2019

  • Question : Inquiry for the item from san****Sep 01, 2018

    Hi,
    Can this model used to bake bread and cakes?

    ThaNks!

    Answer : [Re] Inquiry for the item from san****

    Hi,for this model is cannot and the features is STEAM,MICROWAVE & GRILL.If you want use for baking,better choose which model have covection effect.Thank you.

  • Question : DeliveryApr 24, 2018

    Hi Seller

    Intent to get this for a housewarming gift, confirm if can arrange delivery within this weekend?

    Thanks and regards

    Answer : [Re] Delivery

    Hi, sorry this week delivery is full. Earliest delivery is next Monday onwards, subject to delivery schedule.

  • Question : AvailabilityNov 10, 2017

    Hi Do you have ready stock for the Sharp AX-1100? Also, does the unit comes with the standard agent warranty or warranty need to be purchase? Thanks.

    Answer : [Re] Availability

    Hi, we have ready stock in our warehouse. Standard warranty 1 year by Sharp.

    Question : [Re] Availability

    Hi. Thanks for the quick reply. Do you allow self collection? as hoping to pick it up during the weekend, as our oven is down at the moment.

    Answer : [Re] Availability

    Hi, i have enabled store pick up. We have 1pcs in store for pick up.

    Question : [Re] Availability

    Thanks. Will order now, and hope you can advise me soonest when I can collect the product.

    Answer : [Re] Availability

    Hi, you can pick up today before 9pm after order has gone through. Thanks.

+View all Notice, FAQ, Q&A >>
EUROPACE EAC397 8000BTU 4-IN-1 CASEMENT AIRCONDITIONER / LOCAL WARRANTY
EUROPACE EAC397 8000BTU 4-IN-1 CASEMENT AIRCONDITIONER / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from nic****May 20, 2019

  • Question : Inquiry for the item from ber****May 17, 2019

    Hi, do you offer extended warranty and price?

    Answer : [Re] Inquiry for the item from ber****

    Hi,we have updated the extended warranty & pricing. Thanks for your remind.

    Question : [Re] Inquiry for the item from ber****

    Thanks. So for the extend warranty for 4 yrs,what does it cover? Unlimited repair? One to one exchange?

    Answer : [Re] Inquiry for the item from ber****

    Hi,please call 6254 7998 look for our Europace promoter regarding your inquiry. Thank you.

  • Question : Inquiry for the item from lee****Apr 17, 2019

    Hi, I currently have a europace EAC393 St my window. Do I need to pay for installation??

    Answer : [Re] Inquiry for the item from lee****

    Got help to remove the old air con as well??

    Question : [Re] Inquiry for the item from lee****

    Hi,yes need pay installation for installer.

    -Sliding window installation $70
    -Push out window installation $90
    With free disposal of old unit

    Thank you.

    Answer : [Re] Inquiry for the item from lee****

    Hi, I already make payment. Can I know when can it be deliver. My order number is
    294338146. Pls let me know ASAP.

    Question : [Re] Inquiry for the item from lee****

    Hi,my promoter was called you for arrangement delivery. Thank you.

  • Question : 关于商品cmy****会员的咨询。Mar 26, 2019

    Are you avail delivery on Saturday or Sunday

    Answer : [Re] 关于商品cmy****会员的咨询。

    Hi,for weekend we deliver on Saturday only. Thank you.

  • Question : Inquiry for the item from kay****Jan 03, 2019

    How much installation? Any warranty? How long?

    Answer : [Re] Inquiry for the item from kay****

    Hi,warranty is 1 year by Europace. Installation charge you can referrence the item spec. Thank you.

+View all Notice, FAQ, Q&A >>
PANASONIC NA-D106X1WS2 10/6KG WASHER CUM DRYER / FREE GIFT BY AGENT / LOCAL WARRANTY
PANASONIC NA-D106X1WS2 10/6KG WASHER CUM DRYER / FREE GIFT BY AGENT / LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from lim****May 21, 2019

    1) Is this washing machine made in Japan?
    2) Is the extended warranty directly from Panasonic?
    Does it mean Panasonic service staff will provide the servicing for the extended warranty period?
    3) What is the lead time for delivery? How many days from order date?

    Answer : [Re] Inquiry for the item from lim****

    Hi,

    1) Yes,is made in Japan.

    2)Extended warranty is cover by Allianz-insurance company. Allianz will provide service such Panasonic provided. Our store will help you submit the extended warranty.

    3)Take 4-7 working days after you place order. Delivery timing is based on your area.

    Thank you.

  • Question : Inquiry for the item from toh****Apr 26, 2019

    Hi
    If I order today can it be delivered by tomorrow or monday?
    Is there any Panasonic promo or free gifts with it?
    The model is NA-D106X1WS2?
    1 year wanrranty by Panasonic?
    You provide free installation right?

    Answer : [Re] Inquiry for the item from toh****

    Hi,apologize for our scedule was fully book and delivery will be 30/4/2019 (Tuesday) onwards if you purchase on today.

    Yes,this model is NA-D106X1WS2 and free gift is given by Panasonic,you need go to Panasonic Service Center claim free gift yourself.

    Is 1 year warranty by Panasonic (register online). We have provide free basic installation.

    Thank you.

  • Question : Inquiry for the item from ama****Jan 24, 2019

    Hi, I'm keen to buy but can help me with my queries below?
    1. Can I request for delivery to be later, eg 9 March 2019?
    2. How long is the warranty and covered by who?
    3. Any freebies?

    I'm waiting for my new house keys and would like to deliver it on 9 Mar instead. How can I arrange it with you?

    Answer : [Re] Inquiry for the item from ama****

    Hi,

    1.) Yes,we can hold your order maximum 2 months after you purchase. Please call 1 week before you want arrange delivery.

    2.) Is i year full warranty & 12 years motor warranty by PANASONIC.

    3.) Regarding the freebies is redemp from Panasonic. Please call 6222 7222 (Panasonic Service Center) regarding your inquiry and please take note you need tell them you want 9/3/2019 deliver.

    Thank you.

  • Question : Inquiry for the item from omg****Nov 23, 2018

  • Question : Inquiry for the item from pri****Nov 12, 2018

    Have $100 voucher?
    The warranty is 1year? Motor 12years?
    The model is NA-D106X1WS2?

    Answer : [Re] Inquiry for the item from pri****

    Hi,

    currently free gift is Iwaki Glass container 7-pc set worth $199 OR $80 grocery voucher by Panasonic.

    Yes,is 1 year warranty and 12 years warranty by Panasonic.

    Yes,is NA-D106X1WS2

    Thank you.

+View all Notice, FAQ, Q&A >>
SAMSUNG UA49J5250 49INCH FULL HD SMART LED TV / 3 YEARS WARRANTY
SAMSUNG UA49J5250 49INCH FULL HD SMART LED TV / 3 YEARS WARRANTY
Item Q&A
  • Question : Inquiry for the item from wli****May 20, 2019

  • Question : Inquiry for the item from wli****May 19, 2019

    I need to mount on wall but not sure if my existing bracket fit, will the person who install bring additional bracket?

    Answer : [Re] Inquiry for the item from wli****

    Hi,installer will bring a new fixed bracket if your existing bracket cannot fit it. Direct pay $30 to installer as you need new bracket. Thank you.

    Question : [Re] Inquiry for the item from wli****

    Then what option do I choose under wall mount?

    Answer : [Re] Inquiry for the item from wli****

    Do I choose wall mount + installation (+70)? And if new bracket needed, I TOP another $30?

    Question : [Re] Inquiry for the item from wli****

    Hi,you may choose NOT NEEDED and please indicate in customer memo if you require such service. Thank you.

    Answer : [Re] Inquiry for the item from wli****

    If choose NOT NEEDED, how much do I pay for installation and new bracket? If my existing bracket fits then how much do I pay for installation?

    Question : [Re] Inquiry for the item from wli****

    Hi,

    -Wall mount installation only (use existing bracket) is $40.
    -If cannot fit it :wall mount ($40)+new bracket ($30).
    All is direct pay to installer upon delivery.

    Thank you.

  • Question : Inquiry related delivery from wil****May 11, 2019

  • Question : Inquiry for the item from 243****May 10, 2019

    hi, i have a sony KD-55X8500D, with a fixed bracket, 1. can i use back the old bracket? 2. Can the driver bring a set of your bracket, if the old bracket cant fit, i pay him on the spot for the bracket instead of optioning , then ot to do refund and all those troubles? 3. is there any other apps pre-installed other than netflix and youtube? Thanks for answering my so many questions....

    Answer : [Re] Inquiry for the item from 243****

    Hi,if use your own existing bracket is $40 installation fees directly pay to installer. If cannot fit it this model,installer will use new fixed bracket to install. Then you direct pay $70 to installer. Please choose wall mount not needed,so you can pay installer directly.

    There are apps like sports,education,game,kids etc. Please come down our store (Leisure Park Kallang),we have display this model.

    Thank you.

  • Question : Inquiry for the item from kei****May 05, 2019

+View all Notice, FAQ, Q&A >>