Q&A board

Q & A Lists
Item Question & Answer
ABS Washing Machine Faucet Sink Basin Water Tap with Double SpoutHandle G1/2 Tail Handle
ABS Washing Machine Faucet Sink Basin Water Tap with Double SpoutHandle G1/2 Tail Handle
Item Q&A
  • Question : Inquiry from inf****Oct 17, 2019

3.5mm Female plug to 6.35 male Jack Audio MIC Adapter Converter small to big
3.5mm Female plug to 6.35 male Jack Audio MIC Adapter Converter small to big
Item Q&A
  • Question : Inquiry related return and exchange from Lou****Oct 16, 2019

    Hi i received the wrong item.
    I ask for 3.5 female 6.35 male adaptor
    You sent 6.35 female 3.5 male
    How to exchange? I can come to store?

    Answer : [Re] Inquiry related return and exchange from Lou****

    HI we are away at the moment and will reply to you within the next 12 hours

    Noted on that. We will arrange for the correct one to be sent to you. You may keep the wrong item.
    (Oct 17, 2019 11:08)

    Question : [Re] Inquiry related return and exchange from Lou****

    Thank you very much!

50 PCS Heart Shape Candle Birthday Wedding Party Home Decor Candles Love Gift Red
50 PCS Heart Shape Candle Birthday Wedding Party Home Decor Candles Love Gift Red
Item Q&A
1Double End Muay Thai Boxing Punching Bag Speed Ball Punch Training Fitness
1Double End Muay Thai Boxing Punching Bag Speed Ball Punch Training Fitness
Item Q&A
12 PCS Electrode Replacement Pads for Omron Massagers Elepuls Long Life Pad
12 PCS Electrode Replacement Pads for Omron Massagers Elepuls Long Life Pad
Item Q&A
  • Question : Inquiry related delivery from 238****Oct 16, 2019

    Hi,
    I was told by email that my ordervwas shipped and sent. But I did not receive. Please check. My odrr # is 306721060

    Answer : [Re] Inquiry related delivery from 238****

    HI we are away at the moment and will reply to you within the next 12 hours

    Hi your order has been sent out and you should be receiving it soon. You should be receiving it between 3 - 14 working days. If you have yet to receive it by then do let us know again.

    Thank you!
    (Oct 17, 2019 11:11)

  • Question : Inquiry for the item from 262****Oct 07, 2019

  • Question : Inquiry related delivery from pho****Jan 06, 2019

    hi hello dear seller i haven't received yet items.pls reply to me dear seller.thanks

    Answer : [Re] Inquiry related delivery from pho****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry for the item from ser****Dec 26, 2018

    Please double confirm. Above is the attached picture. Intend to order a lot.

    Answer : [Re] Inquiry for the item from ser****

    Yes it will fit.

  • Question : Inquiry for the item from ser****Dec 26, 2018

    Is it suitable for osim product?

    Answer : [Re] Inquiry for the item from ser****

    Yes it is

    Question : [Re] Inquiry for the item from ser****

    Dear seller, please double confirm if this really fit, cause if it does, I intend to buy a lot.

    Answer : [Re] Inquiry for the item from ser****

    Yes it will fit.

Handheld Mini Sewing Machine Cordless Electric Sewing Cloth Fabric Repair Singer
Handheld Mini Sewing Machine Cordless Electric Sewing Cloth Fabric Repair Singer
Item Q&A
  • Question : Inquiry for the item from 235****Oct 16, 2019

    Hi, can I check whether this mini sewing machine is from the brand, "Singer"?

    Answer : [Re] Inquiry for the item from 235****

    HI we are away at the moment and will reply to you within the next 12 hours

    No item is unbranded.
    (Oct 17, 2019 09:08)

650W PSU ATX 12V Gaming PC Power Supply 24Pin / Molex / Sata 650 Walt 12CM Fan
650W PSU ATX 12V Gaming PC Power Supply 24Pin / Molex / Sata 650 Walt 12CM Fan
Item Q&A
  • Question : Inquiry for the item from wxl****Oct 16, 2019

    What's the brand

    Answer : [Re] Inquiry for the item from wxl****

    HI we are away at the moment and will reply to you within the next 12 hours

    Unbranded
    (Oct 17, 2019 09:14)

  • Question : Inquiry for the item from sux****Sep 11, 2019

    Hi, is it able to fit ATX12V 4pin port? Thank you.

    Answer : [Re] Inquiry for the item from sux****

    Please check against product specs and determine based on it.

  • Question : 关于商品lwg****会员的咨询。Mar 22, 2019

    Hi Seller,
    Is this power supply has stock?
    Thanks

    Answer : [Re] 关于商品lwg****会员的咨询。

    Available at point of writing.

AONIJIE Outdoor Running Bag With 250ML Handheld Water Bottle Hydration Pack Hiking Cycling Running K
AONIJIE Outdoor Running Bag With 250ML Handheld Water Bottle Hydration Pack Hiking Cycling Running K
Item Q&A
  • Question : Inquiry for the item from fem****Oct 15, 2019

    Hi is the item ready in stock? How long is the delivery if delivered locally in singapore? I need the item by next monday. Can arrange pick up in the middle if possible

    Answer : [Re] Inquiry for the item from fem****

    You may proceed to purchasing it online. Delivery takes 3 - 14 working days. If you need it urgently do consider this.

    Thank you!

    Question : [Re] Inquiry for the item from fem****

    Can it come before 24th Oct? I am flying soon so need to confirm if I can hqvz it delivered by 24 October the latest or self pick before 24th October. Pls confirm the delivery date before I purchase thanks

    Answer : [Re] Inquiry for the item from fem****

    My address is in Singapore

    Question : [Re] Inquiry for the item from fem****

    HI we are away at the moment and will reply to you within the next 12 hours

    Delivery takes 3 - 14 working days. If you need it urgently do consider this.
    (Oct 17, 2019 09:18)

  • Question : Inquiry for the item from fem****Oct 15, 2019

    Do you have the blue colour?

    Answer : [Re] Inquiry for the item from fem****

    No. Only black as per main image

TPU Protective Phone Case for iPod Touch 6 (Clear)
TPU Protective Phone Case for iPod Touch 6 (Clear)
Item Q&A
  • Question : Inquiry for the item from pig****Oct 15, 2019

    Hi seller

    Can this fit iPod touch 7? I also need screen protector, can it comes in one shipment with the case?

    Thanks!

    Answer : [Re] Inquiry for the item from pig****

    Yes please checkout order quantity as 2 units and indicate in shipping memo that you wish for ipod touch 7 and Sceen protector.

    Regards

Mini 3.5mm Jack Smart Selfie 16LED Camera Flash Light For IOS Android iPhone 5 6 White
Mini 3.5mm Jack Smart Selfie 16LED Camera Flash Light For IOS Android iPhone 5 6 White
Item Q&A
  • Question : Inquiry for the item from 212****Oct 08, 2019

    i order 6 qty... but i only receive 4 qty only.
    Where is the 2 qty ?

    Answer : [Re] Inquiry for the item from 212****

    Apologies for the late reply. We will revert back to you within the next 12 hours.

    Hi we notice that you have filed for a claim but unfortunately we are unable to process your claim as there is insufficient evidence to prove item is indeed faulty / wrong.

    Kindly send more images / videos here for us to verify your claim.

    Thank you!

    (Oct 09, 2019 15:26)

    Question : [Re] Inquiry for the item from 212****

    pls see the picture i attached.... I order 6 units but i only received 4 units only.
    Missing 2 units.
    Pls help to send us 2 missing units.

    Answer : [Re] Inquiry for the item from 212****

    Noted. We will arrange to have the other 2 resent

USB 2.0 1080P 12M Pixel 4  HD Webcam Web Cam Camera MIC for PC All (Black)
USB 2.0 1080P 12M Pixel 4 HD Webcam Web Cam Camera MIC for PC All (Black)
Item Q&A
  • Question : Inquiry for the item from azu****Oct 15, 2019

    Can the webcam capture and save images directly into a computer?

    Answer : [Re] Inquiry for the item from azu****

    Yes it can

Bathroom Anti Odor  Cockroach Filter Floor Drain Floor Grating Kitchen Sink Accessories
Bathroom Anti Odor Cockroach Filter Floor Drain Floor Grating Kitchen Sink Accessories
Item Q&A
  • Question : Inquiry for the item from gua****Oct 14, 2019

    Hi, my bathroom floor has already installed a 150 X 150mm pvc floor drain. Is it still possible to install this?

    Answer : [Re] Inquiry for the item from gua****

    Hi what is the diameter of the hole ?
    The use of diameter range: 33-45 mm

    Question : [Re] Inquiry for the item from gua****

    The diameter of the hole is 100mm

    Answer : [Re] Inquiry for the item from gua****

    Sorry cant use

  • Question : Inquiry from pgo****Oct 09, 2019

  • Question : Inquiry for the item from ker****Sep 08, 2019

    What material is this made of? The metal gasket functions by spring? Is it metal spring? What is the minimum weight of water in order to push the metal gasket downwards? How long can this item last? Spring if made of metal would be rusty then is it difficult to remove from pipe hole after using for say a year?

    Answer : [Re] Inquiry for the item from ker****

    Materical : ABS + Metal

Professional Camera Tripod Stand For Canon Most Digital Cameras Camcorder
Professional Camera Tripod Stand For Canon Most Digital Cameras Camcorder
Item Q&A
  • Question : Inquiry for the item from teo****Oct 05, 2019

Tactical Hiking Camping for Molle Water Bottle Holder Belt Carrier Pouch Nylon Bag
Tactical Hiking Camping for Molle Water Bottle Holder Belt Carrier Pouch Nylon Bag
Item Q&A
6Pcs Stainless Steel Measuring Spoons Baking Tools
6Pcs Stainless Steel Measuring Spoons Baking Tools
Item Q&A
  • Question : Inquiry for the item from 212****Oct 10, 2019

    Cart no. 129732432

    What happen to my order? It has bn a long time since u sent out.

    Answer : [Re] Inquiry for the item from 212****

    Hi so sorry to hear about this. We will arrange to have it redelivered to the same address but before we do that, can we confirm the address you have on file ? In the event you received 2 sets let us know so we may arrange for our courier to pick it up.

    Thank you!

    Question : [Re] Inquiry for the item from 212****

    My address is:

    Blk 1 Simei Street 4
    #10-07 Simei Green
    Singapore 529861

    Answer : [Re] Inquiry for the item from 212****

    let us check and get back to you

    Hi we will have the item resent.
    (Oct 14, 2019 10:35)

    Question : [Re] Inquiry for the item from 212****

    Tku. I wl let u know if i received 2 sets.

    Answer : [Re] Inquiry for the item from 212****

    noted

  • Question : Inquiry for the item from 212****Oct 13, 2019

    C/n: 129732432

    I still hvnt received my order, why is the delivery status changed to 'Delivered'?

    Answer : [Re] Inquiry for the item from 212****

    .

Kid Bicycle Plastic Horn Bell Ball Trumpet Warning Alarm Children Black
Kid Bicycle Plastic Horn Bell Ball Trumpet Warning Alarm Children Black
Item Q&A
Kids Child Girls Costume Fancy Dress Superhero Supergirl Comic Book Party Outfit
Kids Child Girls Costume Fancy Dress Superhero Supergirl Comic Book Party Outfit
Item Q&A
  • Question : Inquiry for the item from blu****Oct 14, 2019

    Hi,
    Is it ex stock here in Singapore?

    Answer : [Re] Inquiry for the item from blu****

    You may proceed to purchasing it online. Delivery takes 3 - 14 working days. If you need it urgently do consider this.

    Thank you!

  • Question : Inquiry for the item from oni****Oct 01, 2019

    Can I come to your store and buy on the spot?

    Answer : [Re] Inquiry for the item from oni****

    We do not have a self collection option at the moment. We have written to you to ask for your preferred size and contact number . Please reply here or email us at mustaphaonline@hotmail.com

  • Question : Inquiry for the item from Lif****Oct 01, 2019

  • Question : Inquiry for the item from pam****Sep 30, 2019

    I need size 3-4. Can I self collect? As I need it by wed.

    Answer : [Re] Inquiry for the item from pam****

    You may proceed to purchasing it online. Delivery takes 3 - 14 working days. If you need it urgently do consider this.

  • Question : Inquiry for the item from joc****Sep 28, 2019

    Hi how do i choose the size? I need a S for this please.

    Answer : [Re] Inquiry for the item from joc****

    You may indicate in the Memo to Seller during payment checkout the size of your choice

    You may proceed to purchasing it online. Delivery takes 3 - 14 working days. If you need it urgently do consider this.

+View all Notice, FAQ, Q&A >>
Heavy Duty Aluminium Alloy Rotating Bearing Turntable Round Table Smooth Swivel Plate (4 inch)
Heavy Duty Aluminium Alloy Rotating Bearing Turntable Round Table Smooth Swivel Plate (4 inch)
Item Q&A
  • Question : Inquiry from 243****Oct 14, 2019

    HI, do you have exisiting stock of 400mm diameter ones. i am looking for 10 pieces. i would like to pay and collect it myself

    Answer : [Re] Inquiry from 243****

    sorry but no.

Areyourshop 10 Pcs Speaker Banana Plug Audio Jack Connector 24K Gold Plated Red And Black
Areyourshop 10 Pcs Speaker Banana Plug Audio Jack Connector 24K Gold Plated Red And Black
Item Q&A
  • Question : Inquiry for the item from 233****Oct 14, 2019

    If add 4 more pieces,how much would it be?

    Answer : [Re] Inquiry for the item from 233****

    Item sold in sets of 10

Sling Bag - Small Crossbody Backpack for Men  Women
Sling Bag - Small Crossbody Backpack for Men Women
Item Q&A
  • Question : Inquiry for the item from may****Oct 11, 2019

  • Question : Inquiry for the item from ang****Oct 10, 2019

    Still available in black?

    Answer : [Re] Inquiry for the item from ang****

    Black is available. You may indicate in the Memo to Seller during payment checkout the color of your choice

    Thank you!

  • Question : Inquiry for the item from eli****Jun 13, 2019

    Hi seller,

    this item any black color? Delivery for this item will nedd how long?

    Answer : [Re] Inquiry for the item from eli****

    Yes available in black. You may specify the color / size in the MEMO TO SELLER during checkout.

    You may proceed to purchasing it online. Delivery takes 3 - 14 working days. If you need it urgently do consider this.

Dual Lens Dash Cam Rear View Mirror Car Camera 4.3 Inch TFT LCD Screen 1080P Driving Video Recorder
Dual Lens Dash Cam Rear View Mirror Car Camera 4.3 Inch TFT LCD Screen 1080P Driving Video Recorder
Item Q&A
  • Question : Inquiry from 235****Oct 12, 2019

    Hi,
    What are the items in the package we receive? say, what type of wire, length, connectivity etc.
    power needs.

    Answer : [Re] Inquiry from 235****

    1 x car dash camera, 1 x rear view camera, 1 x car charger, 1 x connecting cable, 2 x mounting straps, 1 x user guide, 1 x metal screws,

Hot/Cold Chrome Plated Mixer Water Tap Basin Bathroom Wash Basin Faucet W/2 Hose(Silver)
Hot/Cold Chrome Plated Mixer Water Tap Basin Bathroom Wash Basin Faucet W/2 Hose(Silver)
Item Q&A
  • Question : Inquiry related delivery from tom****Oct 12, 2019

    Do you have ex-stock for this model?
    does it suite cold water if not hot water for tap?
    crome plated mixter Faucet

    Answer : [Re] Inquiry related delivery from tom****

    You may proceed to purchasing it online. Delivery takes 3 - 14 working days. If you need it urgently do consider this. Yes, there is no problems if there is no hot water

    Thank you!

OEM Beauty Fern Fake Plant Artificial Floral DIY Home Decoration Decor
OEM Beauty Fern Fake Plant Artificial Floral DIY Home Decoration Decor
Item Q&A
  • Question : Inquiry for the item from Cal****Oct 12, 2019

    Hi Seller,

    Is the pot included?

    Answer : [Re] Inquiry for the item from Cal****

    only 1 x Beauty Fern Fake Plant Artificial Floral DIY Home Decor

Unisex Polarized Sunglasses Colorful Fit Over Glasses Polarized Cover Precription Wear Fit-over Eyeg
Unisex Polarized Sunglasses Colorful Fit Over Glasses Polarized Cover Precription Wear Fit-over Eyeg
Item Q&A
  • Question : Inquiry for the item from Win****Oct 11, 2019

    How big is the size W and H

    Answer : [Re] Inquiry for the item from Win****

    each lens length is approx 58mm
    breath is approx 31mm

Balloon Column Base Plastic Balloons Arch Stand Botton Birthday Wedding Party Decoration
Balloon Column Base Plastic Balloons Arch Stand Botton Birthday Wedding Party Decoration
Item Q&A
  • Question : Inquiry for the item from cha****Oct 10, 2019

    Is it ready stock

    Answer : [Re] Inquiry for the item from cha****

    Item is available at the time of writing You may proceed to purchasing it online. Delivery takes 3 - 14 working days. If you need it urgently do consider this.

    Thank you!

Sunglasses Polarized Mirror Sunglasses Clip on Glasses With 5 Interchangeable Lenses for Men Women C
Sunglasses Polarized Mirror Sunglasses Clip on Glasses With 5 Interchangeable Lenses for Men Women C
Item Q&A
  • Question : Inquiry for the item from 261****Oct 10, 2019

    Hi, is this suitable to clip onto any glasses?

    Answer : [Re] Inquiry for the item from 261****

    Hi, kindly refer to product specifications.

    Question : [Re] Inquiry for the item from 261****

    but its not written... before i order, i need to make sure it is suitable for my own glasses (prefer clip-on)

    Answer : [Re] Inquiry for the item from 261****

    Kindly refer to the following image. The center bridge should not be an issue fitting any glasses. https://prnt.sc/phaylf

    Question : [Re] Inquiry for the item from 261****

    just to confirm it is clip-on type. thanks!

    Answer : [Re] Inquiry for the item from 261****

    Yes its a clip on

KZ Type-C Silver Plated Upgrade earbuds Type C Wire Cable
KZ Type-C Silver Plated Upgrade earbuds Type C Wire Cable
Item Q&A
  • Question : Inquiry for the item from sai****Oct 10, 2019

    How do I select Type A or Type B pin for ZST Pro and ES4

    Answer : [Re] Inquiry for the item from sai****

    ZST Pro and ES4 use type B pin

    Question : [Re] Inquiry for the item from sai****

    You may indicate in the Memo to Seller during payment checkout the size of your choice

    Thank you!

103pcs Magnetic Building Blocks Sticks Construction Fancy Toy Kids Children Gift
103pcs Magnetic Building Blocks Sticks Construction Fancy Toy Kids Children Gift
Item Q&A
  • Question : Inquiry related delivery from kri****Oct 10, 2019

    Hi , I would like to order as birthday gift, was wondering would the items be able to reach me within a week time ?

    Answer : [Re] Inquiry related delivery from kri****

    You may proceed to purchasing it online. Delivery takes 3 - 14 working days. If you need it urgently do consider this.

    Thank you!

  • Question : Inquiry for the item from tes****Mar 16, 2019

    Hello Seller,

    Could I build the cube, tetrahedron, octahedron, dodecahedron and icosahedron with this building blocks/sticks?

    Answer : [Re] Inquiry for the item from tes****

    Only 71 Magnetic bars included +32 magnetic beads. It can build the above for as long as you do not need anything more than 71 bars + 32 beads

    Question : [Re] Inquiry for the item from tes****

    may I know the length of each magnetic bar please?

    Answer : [Re] Inquiry for the item from tes****

    Sticks length: 2.8cm
    Steel ball diameter: 1.2cm

Walk The Plank Mouse Trap - Trap For Mice Rats Rodents Other Pests - Humane Non Poison - Best Trap
Walk The Plank Mouse Trap - Trap For Mice Rats Rodents Other Pests - Humane Non Poison - Best Trap
Item Q&A