You can leave inquiries about item, delivery, cancel/refund or other questions.
Dear Seller,Is the backing of the ear rings made of soft plastic/silicone?
Hi, the backing is made with metal alloy.
Thank you for the respond.
No problem :)
Can you make the ear ring as clip on?
Hi, thank you for your enquiry. The earring would be too small to fix a clip on backing. It will not look nice. Thank you.
You are most welcome :)
Hi, is this and all the rest of your earrings using plastic or stainless steel studs?
Hi, the studs for all earrings normal non-standard steel.
Hi, I want to buy 4 types from your shop but 3 others are singpost smartpac. How to combine them in 1 shipping? Or do you still allow self pick up?
if one is smartpac and the rest are normal post, qoo10 will group all your items until smartpac. so not to worry :)
Have placed my order. Appreciate if it can be shipped out ASAP. Thanks.
hi, anymore egg tart earrings? thank you
Hi, yes...you can purchase it herehttp://list.qoo10.sg/g/437809627yes. still have
Self pick up?
COD available from Mon-Fri between 11am - 7pm at Mountbatten Square.
Is there other delivery options beside singpost?
COD is available but need to do it via c a r o u s e l l
Anymore Ang Koo Kueh?
oh no more ah? wait ah, I update stock
What is the approximate weight per pack (2 sticks)?
Hi, sorry to have missed your message . per pack is about 38g+/-
Hi! I want lapis lazuli for my white sage order's free gift. Thanks!
Dear customer, consider it done! :)
Hello, what is the approximate weight per pack (2 sticks)?
May I know the length of these sage bundle? Estimate length per piece? Thank you
Hi, estimated length per piece is approximately 11cm (palm size) ☺
Dear Seller,Can the gummy bears be taken out from the globe?
Hi, the gummy bear is sealed in the globe so taking out the gummy bears is not possible unless you break the globe.
Will you be able to create one that can be taken out?
You want the necklace + glass globe + gummy bears or you only want the gummy bears. If you only want the gummy bears, I can create a separate listing. That way, you don't need to purchase something you don't need. Alternatively, I can don't seal the globe for you. When you want to use it as a globe, then you glue it yourself. Let me know what you want.
What is the diameter of pineapple tarts, double joy and cashew nut cookie ear rings?
Thank you for your question. All earrings are about 1cm in diameter :)
Hi Seller, This Kueh TuTu design do not have SingPost Normal mail option; kindly if possible, quickly add in your Q0010 webpage for buyer purchase please. Thank you.
Hi, Apologies for the late response. I'm unable to add normal post for this item as I have insufficient shipping and service points. May I request that you do the purchase in another product of the same price but in the note section, please let me know that you are actually purchasing the tutu kueh? Thank you and apologies for the inconveniences caused.
Hi, do you still have the egg tart design?
Hi yes. Still available :)