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Q & A Lists
Item Question & Answer
MOVEABLE SLIM CABINET/kitchen shelf/Storage Cabinet Organizer /Slim drawer Rack/rack shelf
MOVEABLE SLIM CABINET/kitchen shelf/Storage Cabinet Organizer /Slim drawer Rack/rack shelf
Item Q&A
  • Question : Inquiry for the item from leo****May 24, 2019

    Hi seller,
    Do u still selling stuva 6tier or no stock coming in anymore? Thanks

    Answer : [Re] Inquiry for the item from leo****

    no stock now

  • Question : Inquiry for the item from tin****Feb 27, 2019

    whats the measurements for the top of MULIG-4tier? i’m checking if i can but another box on top of that

    Answer : [Re] Inquiry for the item from tin****

    hi,we have the information about the measurements on the listting please check ,thanks

  • Question : Inquiry related return and exchange from pri****Jan 22, 2019

    Hi Seller, it has been 2 days and yet to recieve your reply. Are you going to do an exchange or refund for order that was sent wrongly? Order No: 288344934

    Answer : [Re] Inquiry related return and exchange from pri****

    hi,the wheels inside or not ?

    Question : [Re] Inquiry related return and exchange from pri****

    It’s ok I don’t need the wheel
    Please send ASAP thanks

    Answer : [Re] Inquiry related return and exchange from pri****

    hi,we ship out by Qxpress ,your tracking is QS100411581

  • Question : Inquiry for the item from pri****Jan 17, 2019

    Hi
    For Mulig drawers, can the wheels be removed?

    Answer : [Re] Inquiry for the item from pri****

    yes

  • Question : Inquiry for the item from Mas****Jan 13, 2019

    Tarva-2 tier - when will you re-stock?.Thank you.

    Answer : [Re] Inquiry for the item from Mas****

    sorry will not coming in

+View all Notice, FAQ, Q&A >>
[BL]Food box with removeable drain plate/kitchen rack/glass storage/organiser/food container
[BL]Food box with removeable drain plate/kitchen rack/glass storage/organiser/food container
Item Q&A
  • Question : Inquiry for the item from 244****May 21, 2019

    does yr EKORRE-2KG Sealed Cereal Dispenser have any warranty?

    if yes, how long? and what does the warranty cover?

    if yes, will it be stated anywhere? like in a receipt or invoice?

    i asked you 4 Qns. pls don't be lazy and respond to ALL of them. TY.

    Answer : [Re] Inquiry for the item from 244****

    hi,no warranty

    Question : [Re] Inquiry for the item from 244****

    then what happens if i find that the dispenser is faulty or defective

    Answer : [Re] Inquiry for the item from 244****

    ask for exchange

    Question : [Re] Inquiry for the item from 244****

    how long is this exchange valid for?

    Answer : [Re] Inquiry for the item from 244****

    1week time

    Question : [Re] Inquiry for the item from 244****

    tks for e succinct responses...

    Answer : [Re] Inquiry for the item from 244****

    You're welcome!

  • Question : Inquiry for the item from mei****Apr 27, 2019

    May I know if the food box suitable for freezer?
    Thanks

    Answer : [Re] Inquiry for the item from mei****

    hi,yes can

Wall Mount Rail/kitchen hooks/rack/hook/kitchen rack/kitchen organiser/kitchen storage
Wall Mount Rail/kitchen hooks/rack/hook/kitchen rack/kitchen organiser/kitchen storage
Item Q&A
  • Question : Inquiry for the item from tin****May 21, 2019

    Hi how to add the purchase with purchase items?

    Answer : [Re] Inquiry for the item from tin****

    hi,which item?

    Question : [Re] Inquiry for the item from tin****

    Sodda food box. Can I get it in the your store at same price?

    Answer : [Re] Inquiry for the item from tin****

    yes ,can

  • Question : Inquiry for the item from 242****Dec 12, 2018

    Hi Seller

    what is the weight that it can hold. More worried of the adhesive sticker dropping out with all my items spoilt. Thanks

    Answer : [Re] Inquiry for the item from 242****

    hi ,the weight for 2.5kg

★CHEAPEST★💝BUNDLE of 4💝Many sizes!! STACKING DRAWERS/STORAGE BOX/DRAWER ORGNAIZER/CABINET
★CHEAPEST★💝BUNDLE of 4💝Many sizes!! STACKING DRAWERS/STORAGE BOX/DRAWER ORGNAIZER/CABINET
Item Q&A
  • Question : Inquiry related delivery from 370****May 23, 2019

  • Question : Inquiry related delivery from viv****May 15, 2019

    Dear Seller, may i know is the shipping can arrange on weekends or weekeday from 8PM onwards? If need to top up for weekend delivery, do let me know the price.

    I am keen to order the fits XXL drawer sets but i am not around during day time.

    Thank You.

    regards,
    Vivian

    Answer : [Re] Inquiry related delivery from viv****

    hi,the Qxpress delivery time is Mon-Sat 9-8pm

  • Question : Inquiry for the item from me_****Apr 22, 2019

    Hi, I ordered XXL on 19th April. 21st April your cancel due to OOS.

    May I check if you still have current stock XXL on hand before I make my purchase again.

    If 19th April your cancel due to OoS my purchase price is 70+ at time sales. But you have cancelled it. Today if I buy at the time sales it is 90+. I don’t understand.

    Answer : [Re] Inquiry for the item from me_****

    hi buyer,currently XXL is oos,will be restocked on 28th April.

  • Question : Inquiry for the item from yua****Mar 26, 2019

    May I check Is this normal for your XL drawer? Which the top of the surface curve inwards?

    Answer : [Re] Inquiry for the item from yua****

    yes,it's normal

    Question : [Re] Inquiry for the item from yua****

    Okay thanks, then will not amend the review.

    Answer : [Re] Inquiry for the item from yua****

    ok

  • Question : Inquiry for the item from Gen****Mar 23, 2019

    Which size suitable to put for A4 size documents?

    Answer : [Re] Inquiry for the item from Gen****

    medium

+View all Notice, FAQ, Q&A >>
STAVE-MODULAR RETRACTABLE DRAWER SHELF/Space Saving Storage Rack
STAVE-MODULAR RETRACTABLE DRAWER SHELF/Space Saving Storage Rack
Item Q&A
  • Question : Inquiry for the item from 370****May 23, 2019

    What is the size of the small-low section?

    Answer : [Re] Inquiry for the item from 370****

    24x32x4cm

  • Question : Inquiry for the item from exc****May 19, 2019

    What is Leka nail free storage shelf rack? Any pics to share? Tq

    Answer : [Re] Inquiry for the item from exc****

    hi,there have information at the bottom.

    Question : [Re] Inquiry for the item from exc****

    Ok noted tq

    Answer : [Re] Inquiry for the item from exc****

    welocme

    Question : [Re] Inquiry for the item from exc****

    Can I walk in to purchase?

    Answer : [Re] Inquiry for the item from exc****

    Can I walk in to purchase?

    Question : [Re] Inquiry for the item from exc****

    yes

    Answer : [Re] Inquiry for the item from exc****

    Ok tq

    Question : [Re] Inquiry for the item from exc****

    welcome

  • Question : Inquiry related return and exchange from Aug****May 12, 2019

  • Question : Inquiry for the item from son****May 02, 2019

Diatomite Absorbent Soap Holder/soap dispenser/hand soap/Coaster
Diatomite Absorbent Soap Holder/soap dispenser/hand soap/Coaster
Item Q&A
  • Question : Inquiry for the item from wen****May 19, 2019

    I wanted to order the small and large sodda box with the purchase with purchase price with diatomite soap dish but the special price was not shown

    Answer : [Re] Inquiry for the item from wen****

    hi,the 2 items are not linked together.

    Question : [Re] Inquiry for the item from wen****

    So how do i order purchase with purchase?

    Answer : [Re] Inquiry for the item from wen****

    hi,we added the option together,u can order now.

  • Question : Inquiry from fuu****May 01, 2019

    Why is my payment pending?

    Answer : [Re] Inquiry from fuu****

    let me check

    Question : [Re] Inquiry from fuu****

    So how

    Answer : [Re] Inquiry from fuu****

    Please contact the Qoo10,thanks.

  • Question : Inquiry for the item from cin****Apr 28, 2019

  • Question : Inquiry for the item from Jam****Feb 08, 2019

    I did not receive my 2 soap holders in my parcel

    Answer : [Re] Inquiry for the item from Jam****

    hi buyer,may i have your cart number?>

    Question : [Re] Inquiry for the item from Jam****

    My cart number

    Answer : [Re] Inquiry for the item from Jam****

    hi buyer,we will resent it to you.tracking number QS100422376

  • Question : Inquiry related return and exchange from hui****Jan 05, 2019

    Hi seller, 1 of the diatomite absorbent mat appears to b be damaged at the side. Can you advice how to change for a new piece. The damaged piece is the one with the plant design, soap holder D. Thank u

    Answer : [Re] Inquiry related return and exchange from hui****

    hi buyer,may i have your order number?

    Question : [Re] Inquiry related return and exchange from hui****

    My cart number is 124157034. Purchased made on 29dec 2018. Thk u

    Answer : [Re] Inquiry related return and exchange from hui****

    Hi seller, is there any updates on this? Thank u

    Question : [Re] Inquiry related return and exchange from hui****

    hi buyer,we can give you a new piece.is there anything you like to buy from our shop?we can ship together.

    Answer : [Re] Inquiry related return and exchange from hui****

    Hi seller, thank u for sending a new piece. Currently I dont have other things to purchase :) thk u once again.

    Question : [Re] Inquiry related return and exchange from hui****

    ok

    Answer : [Re] Inquiry related return and exchange from hui****

    Hi seller, just wondering was replacement item sent out? As have not gotten it. thanks.

    Question : [Re] Inquiry related return and exchange from hui****

    sorry i can not find your order

    Answer : [Re] Inquiry related return and exchange from hui****

    Sorry what does it mean? My order was sent but there was defect so i requested for exchange. But i think u mentioned u guys would send a new piece instead?

    Question : [Re] Inquiry related return and exchange from hui****

    The defect item was absorbant soap holder -D (attached the image for reference)

    Hope it helps clarify. Thank u.

    Answer : [Re] Inquiry related return and exchange from hui****

    hi,please give your name,address,phone number

    Question : [Re] Inquiry related return and exchange from hui****

    I am huilin, 194b bukit batok west ave 6 #17-229 s(652194), 93657210 (hp)

    Thanks.

    Answer : [Re] Inquiry related return and exchange from hui****

    ok

+View all Notice, FAQ, Q&A >>
[BL]Dossi-Self-adhesive wall sticker/Floor stickers/Paper Sticker/wallpapers/wallpaper/FUNLIFE
[BL]Dossi-Self-adhesive wall sticker/Floor stickers/Paper Sticker/wallpapers/wallpaper/FUNLIFE
Item Q&A
  • Question : Inquiry for the item from nur****May 20, 2019

  • Question : Inquiry for the item from Div****May 13, 2019

    Please clarify. Is the price of ONE ROLL $12.90?

    I wish to purchase 2 rolls of DB098. When the quantity is 1, the total is S23++. When the quantity is 2, the total is $45++.

    So, what is the actual price?
    And should I select '2' under quantity?

    Thanks!

    Answer : [Re] Inquiry for the item from Div****

    how may rolls would u want?

    Question : [Re] Inquiry for the item from Div****

    I want to get 2 rolls DB098. How much?
    If self collect, how much?

    Answer : [Re] Inquiry for the item from Div****

    S$23.90

  • Question : Inquiry related delivery from nor****May 12, 2019

    Hi DB098, ready stocks or need 2 - 3 weeks for self collect?

    Answer : [Re] Inquiry related delivery from nor****

    hi,how many rolls?

  • Question : Inquiry related delivery from cas****May 02, 2019

    Order DB096 take how long to reach me?

    Answer : [Re] Inquiry related delivery from cas****

    hi,Delivered

    Question : [Re] Inquiry related delivery from cas****

    If I want to order again take how long?

    Answer : [Re] Inquiry related delivery from cas****

    DB096? will need 2 weeks

    Question : [Re] Inquiry related delivery from cas****

    Ok can reach me by end of May right?

    Answer : [Re] Inquiry related delivery from cas****

    yes

  • Question : Inquiry for the item from jad****May 05, 2019

    Hi
    Any idea for BTO 4 room toilet can fit how many rolls?

    Answer : [Re] Inquiry for the item from jad****

    hi,we are not sure.1 roll size is 120x60cm

+View all Notice, FAQ, Q&A >>
DM-DIY Door Mural Sticker-Group B/Paper Sticker/wallpapers/stickers/FUNLIFE
DM-DIY Door Mural Sticker-Group B/Paper Sticker/wallpapers/stickers/FUNLIFE
Item Q&A
  • Question : Inquiry for the item from ssj****Mar 30, 2019

    Hi, do u have stock for DM052 and DM073? Thanks.

    Answer : [Re] Inquiry for the item from ssj****

    hi,would u like to preorder?only need 2 weeks time will receive it.

    Question : [Re] Inquiry for the item from ssj****

    Hi, I have received the item, thanks. However, one of them was sent wrongly. Pls see attached messages. Please arrange for an exchange.

    Answer : [Re] Inquiry for the item from ssj****

    I received 2 DM009 and 1 DM028. Please arrange for DM032 for exchange as agreed in our messages. Thanks.

    Question : [Re] Inquiry for the item from ssj****

    I received 2 DM009 and 1 DM028. Please arrange for DM032 for exchange as agreed in our messages. Thanks.

    Answer : [Re] Inquiry for the item from ssj****

    hi,May i know your order number ?

    Question : [Re] Inquiry for the item from ssj****

    Cart No : 126041305

    Answer : [Re] Inquiry for the item from ssj****

    Order No. 293058157

    Question : [Re] Inquiry for the item from ssj****

    we will ship out today

    Answer : [Re] Inquiry for the item from ssj****

    Hi thanks for the delivery. I was still at work when yr staff delivered the item in the afternoon, the one for exchange is still in my house. Please advise how to return to u. Can I drop it off somewhere? Thanks.

    Question : [Re] Inquiry for the item from ssj****

    hi,sorry for the late reply,have u received it?

  • Question : Inquiry for the item from bri****Mar 23, 2019

    Hi! My door size is 910 x 2080. Do you have such dimension?

    Answer : [Re] Inquiry for the item from bri****

    sorry,don't have

  • Question : Inquiry related delivery from loh****Mar 06, 2019

    Hi,
    With regards to my order no. 291112871 and 291112872. Just to confirm that the delivery you will schedule to ship on weekend, which is saturday. Weekend only after 7pm got people at home.
    thank you.

    Answer : [Re] Inquiry related delivery from loh****

    hi,very sorry about DM047 is out of stock,our restock will coming in after 10days time,can wait ?

    Question : [Re] Inquiry related delivery from loh****

    Hi, No problem I can wait. And make sure that the item deliver during weekend (saturday) when it is ready.
    thank you.

    Answer : [Re] Inquiry related delivery from loh****

    noted,thanks!

$9.90 NETT! Stackable Seasoning Box Set / Seasoning Box Tray Container Organizer/kitchen Storage
$9.90 NETT! Stackable Seasoning Box Set / Seasoning Box Tray Container Organizer/kitchen Storage
Item Q&A
  • Question : Inquiry for the item from kel****May 18, 2019

    Hi, will there be any stock replenishment? For the spices condiments holders.

    Answer : [Re] Inquiry for the item from kel****

    hi,yes,will coming in after 1week

  • Question : Inquiry for the item from chi****May 18, 2019

  • Question : Inquiry related delivery from bla****Mar 24, 2019

  • Question : Inquiry for the item from vin****Feb 27, 2019

    is this material plastic?

    Answer : [Re] Inquiry for the item from vin****

    yes,solid plastic

  • Question : Inquiry for the item from Agn****Jan 05, 2019

+View all Notice, FAQ, Q&A >>
Stuva Slim storage cabinet 2~6 tier with wheels/kitchen cabinet/display cabinet/rack/stool/organiser
Stuva Slim storage cabinet 2~6 tier with wheels/kitchen cabinet/display cabinet/rack/stool/organiser
Item Q&A
  • Question : Inquiry for the item from amy****May 17, 2019

    Order No.295916406
    I received the items today, but were wrong items. I ordered 2pcs 2-tier cabinet, but was delivered 1pc 3-tier and 1pc single. Please arrange to change them as I do not have space for the 3-tier.

    Answer : [Re] Inquiry for the item from amy****

    hi,we talked on the phone already

  • Question : Inquiry for the item from oaq****Feb 12, 2019

  • Question : Inquiry for the item from saw****Jan 19, 2019

  • Question : Inquiry related delivery from yat****Dec 05, 2018

    Hi seller do you have stock for stuvo 2 tier?

    Answer : [Re] Inquiry related delivery from yat****

    sorry don't have

    Question : [Re] Inquiry related delivery from yat****

    Ok tq.

    Answer : [Re] Inquiry related delivery from yat****

    welcome:)

  • Question : Inquiry for the item from twi****Aug 15, 2018

    Hi, for stuva 4 tiers, may I know what the height for each individual compartment? Like to know able to put Dynamo laundry bottle in.

    Answer : [Re] Inquiry for the item from twi****

    each layer height is 20cm

+View all Notice, FAQ, Q&A >>
IVAR-laundry basket/laundry rack/laundry drying rack/laundry bag/laundry/detergent
IVAR-laundry basket/laundry rack/laundry drying rack/laundry bag/laundry/detergent
Item Q&A
  • Question : Inquiry for the item from slc****May 14, 2019

  • Question : Inquiry for the item from par****Mar 12, 2019

    I do not need the wheels. Can I get you guys to provide me one without wheels?

    Answer : [Re] Inquiry for the item from par****

    hi,if u don't need the wheels just don't install the wheels

Single Mop Broom Holder 3pcs Bundle Set/spin mop/spray/stream
Single Mop Broom Holder 3pcs Bundle Set/spin mop/spray/stream
Item Q&A
  • Question : Inquiry from jor****May 15, 2019

    Hi.. i ordered 2 X 3pcs worth 19+sgd but you only delivered 3 pcs...

    Answer : [Re] Inquiry from jor****

    hi,very sorr about that,will u buy something from us again,then we can ship to u together.

    Question : [Re] Inquiry from jor****

    i dont plan on buying for now.. i already bought all the products that i need and the one is also on delivery already..

    Answer : [Re] Inquiry from jor****

    hi,can meet u at Tai Seng MRT?

  • Question : Inquiry for the item from gla****Apr 02, 2019

    Hi can i have option to pick up from ur store instead?

    Answer : [Re] Inquiry for the item from gla****

    Currently ur ad says only can deliver through q express $3.99.
    Same thing for ur other products, i tot of self collection too but they all dont have self collection option.

    Question : [Re] Inquiry for the item from gla****

    hi,u can come to nuy directly :#04-18,629 Aljunied Road,Cititech Industrial Building ,Singapore 389838
    Opening Hour:Mon-Sat 10 am-6 pm

    Answer : [Re] Inquiry for the item from gla****

    No i want to order through q10 first since we do get points for every purchase. Thats why i asking u to change or include MORE options like self collection

    Question : [Re] Inquiry for the item from gla****

    sorry for this product no pickup option.

    Answer : [Re] Inquiry for the item from gla****

    Then i wont have interests to buy, too expensive on shipping fee. Thank u for replying.

    Question : [Re] Inquiry for the item from gla****

    welcome!

  • Question : Inquiry for the item from soh****Dec 12, 2018

    Can self collect?

    Answer : [Re] Inquiry for the item from soh****

    yes

  • Question : Inquiry for the item from mks****Sep 30, 2018

    Hi seller
    When will you have stock?
    Thanks.

    Answer : [Re] Inquiry for the item from mks****

    hi,around 4 days

★CHEAPEST★Intex Downy Inflatable Air Bed/Mattress/AirBed/Travel Mattress
★CHEAPEST★Intex Downy Inflatable Air Bed/Mattress/AirBed/Travel Mattress
Item Q&A
  • Question : Inquiry for the item from lil****May 13, 2019

    Hi, seller , I am looking for your Queen size mattress that just nice to fix my room, may I know when replenishing stocks please???
    Please help, thanks you 🙏🏻🤗

    Answer : [Re] Inquiry for the item from lil****

    hi,will coming in on 20th

    Question : [Re] Inquiry for the item from lil****

    Hip Hip Hooray 😀
    Please do inform me, thanks you for your help! 🤗🙏🏻

    Answer : [Re] Inquiry for the item from lil****

    hi,u can preorder first ,when stock coming in we will ship out asap

    Question : [Re] Inquiry for the item from lil****

    How to do so? Please guide me,thanks you.

    Answer : [Re] Inquiry for the item from lil****

    hi,order from Q10 directly.

    Question : [Re] Inquiry for the item from lil****

    Ordered, done!
    See attached please

    Answer : [Re] Inquiry for the item from lil****

    ok,noted,thanks

  • Question : Inquiry for the item from ash****Jan 12, 2019

    U indicate 22cm thickness in the photo? Do u mean 2.2cm thick? Is this foldable and machine washable ?

    Answer : [Re] Inquiry for the item from ash****

    hi buyer,means 22cm thickness

  • Question : Inquiry related delivery from lew****Sep 26, 2018

    We need air mattress on Friday , is that possible for me to receive air mattress on Friday, we need it urgently!!

    Answer : [Re] Inquiry related delivery from lew****

    hi,sorry we need 2days time. 2) 📍Walk in to our warehouse:
    #04-18,629 Aljunied Road,Cititech Industrial Building ,Singapore 389838
    Opening Hour:Mon-Sat 10 am-6 pm

    Question : [Re] Inquiry related delivery from lew****

    ok

    Answer : [Re] Inquiry related delivery from lew****

    I’ll collect it on Friday about 12:15pm,pls ready the shipment for me. Thanks

    Question : [Re] Inquiry related delivery from lew****

    Sorry , i’ve forgotten. On Friday our customer need this, so i’ll collect from you at 10am sharp. Hope you could ready the shipment for me. Thanks in advance

    Answer : [Re] Inquiry related delivery from lew****

    ok

  • Question : Inquiry for the item from jer****Aug 30, 2018

    Hi I like to get the super single x2 with pump and 2 pillows, is it possible to go down collect today?
    As I need it by Sat noon

    Answer : [Re] Inquiry for the item from jer****

    yes,u can come and buy

  • Question : Inquiry for the item from sia****Aug 28, 2018

    Hi
    I've received mattress and pump yesterday.
    But haven't received air pillow. Pls deliver it as well. Thanks

    Answer : [Re] Inquiry for the item from sia****

    hi,can resend the pillow to you ?

    Question : [Re] Inquiry for the item from sia****

    Yes pls send within this week

    Answer : [Re] Inquiry for the item from sia****

    ok

+View all Notice, FAQ, Q&A >>
[BL][39x60cm][35x45cm] Premium Diatomite Mat/floor mat/diatomite mat
[BL][39x60cm][35x45cm] Premium Diatomite Mat/floor mat/diatomite mat
Item Q&A
  • Question : Inquiry for the item from moh****May 16, 2019

  • Question : Inquiry for the item from kat****May 11, 2019

    Hi, are the rabbit design and marble design from same brand? And is the marble design suitable for laminated floor? As in, does it have waterproof bottom? Thanks

    Answer : [Re] Inquiry for the item from kat****

    hi,yes same brand same material,laminated floor is no problem,it's used to absorb water.

  • Question : Inquiry for the item from loh****Apr 22, 2019

    Does this comes with anti slip?

    Answer : [Re] Inquiry for the item from loh****

    hi buyer,it is a rock material.

  • Question : Inquiry related return and exchange from san****Jan 23, 2019

    Hi u send me the wrong items! I have order elegant not alive! I been inbox you but you never reply!

    Answer : [Re] Inquiry related return and exchange from san****

    hi,would u like come to our warehouse to exchange ?

    Question : [Re] Inquiry related return and exchange from san****

    I will go on this sat!

    Answer : [Re] Inquiry related return and exchange from san****

    thanks!!

  • Question : Inquiry for the item from tiu****Jan 17, 2019

    Which one is the Flamingos?

    Answer : [Re] Inquiry for the item from tiu****

    hi,please check the information,we put the Flamingo 02 and 03 here

    Question : [Re] Inquiry for the item from tiu****

    No option for Flamingo for the big size?

    Answer : [Re] Inquiry for the item from tiu****

    sorry the large size is not available

+View all Notice, FAQ, Q&A >>
Kokoro-Oxford Foldable 2/3-Compartment Laundry Basketlaundry basket/laundry rack/laundry drying rack
Kokoro-Oxford Foldable 2/3-Compartment Laundry Basketlaundry basket/laundry rack/laundry drying rack
Item Q&A
  • Question : Inquiry related delivery from tlc****May 15, 2019

    Hi, why is there shipping charges when my cart is more than $50?

    Answer : [Re] Inquiry related delivery from tlc****

    because items under different shipping group

  • Question : Inquiry for the item from tlc****May 15, 2019

    Hi , I want to get a few items from your shop and total is more than $50 under the same shipping group. There is supposed to be free shipping for purchase over $50 but a shipping charge of $4++ is still shown .

    Can you help?

    Thanks

    Answer : [Re] Inquiry for the item from tlc****

    because items under different shipping group

  • Question : Inquiry for the item from ava****May 13, 2019

    Hi, would 2 compartments grey replenish soon?

    Answer : [Re] Inquiry for the item from ava****

    hi,will need 2 weeks

  • Question : Inquiry related delivery from vin****Feb 27, 2019

    kindly delay shipping till end of next week. tks.

    Answer : [Re] Inquiry related delivery from vin****

    sorry we are not able to control it,we will ship out today,u can contact the Qxpress

  • Question : Inquiry from ele****Jan 20, 2019

    Hi. I've already made payment thru paylah. But it still shows order in the shopping category. Can u pls check.

    Answer : [Re] Inquiry from ele****

    Delivered

+View all Notice, FAQ, Q&A >>
2PCS BUNDLE DEAL | STACKABLE STORAGE DRAWER | Stacking Box
2PCS BUNDLE DEAL | STACKABLE STORAGE DRAWER | Stacking Box
Item Q&A
  • Question : Inquiry for the item from mad****May 14, 2019

    Hi seller

    Can I don’t use the roller but stack both individual boxes on one another?
    Thanks
    Mad

    Answer : [Re] Inquiry for the item from mad****

    yes,stacking the drawer without the wheels

  • Question : Inquiry for the item from kha****Apr 28, 2019

    Does each XXL drawer comes with wheels or it is only for 1 out of 2 drawers? Thanks

    Answer : [Re] Inquiry for the item from kha****

    all comes with wheels

  • Question : Inquiry for the item from Lee****Apr 09, 2019

    Hi,

    Will dere b any restock for XL?

    Answer : [Re] Inquiry for the item from Lee****

    hi,will need 4 eeks

  • Question : Inquiry for the item from jac****Apr 03, 2019

    Hi. The XXL height is 23cm. Does that include when the wheels are fitted? Cause the space i have is H24cm. Are the wheels detachable?

    Answer : [Re] Inquiry for the item from jac****

    hi,the XXL size include the wheels height is 22.7cm.the wheels can move it's detachable

  • Question : Inquiry from pol****Apr 02, 2019

    where can i find the shop coupon?

    Answer : [Re] Inquiry from pol****

    hi,sorry the coupon is not available now

+View all Notice, FAQ, Q&A >>
SET OF 3!! STAVE-MODULAR RETRACTABLE DRAWER SHELF/Design Your Own Space Saving Storage Rack
SET OF 3!! STAVE-MODULAR RETRACTABLE DRAWER SHELF/Design Your Own Space Saving Storage Rack
Item Q&A
  • Question : Inquiry for the item from ven****May 13, 2019

    Hi, when will the Large High section be in stock again?

    Answer : [Re] Inquiry for the item from ven****

    large high will need long time .

  • Question : Inquiry for the item from Ire****Mar 31, 2019

    Hi
    I was trying to purchase the items as attached. Applied the 12% discount coupon but was rejected. Could you please check. Txs

    Answer : [Re] Inquiry for the item from Ire****

    hi,sorry the 12% discount is not available.

PLASTIC STORAGE CONTAINER BOX/Stacking Drawer/SINGLE TIER DRAWER/DRAWER Stackable Space Saving
PLASTIC STORAGE CONTAINER BOX/Stacking Drawer/SINGLE TIER DRAWER/DRAWER Stackable Space Saving
Item Q&A
  • Question : Inquiry for the item from ven****May 12, 2019

    Hi Seller, will you bring in the XXL size? When will it be in stock? Thanks.

    Answer : [Re] Inquiry for the item from ven****

    https://www.qoo10.sg/item/ON-PROMOTION-NOW-BUNDLE-OF-4-MANY-SIZES-STACKING-DRAWERS-STORAGE-BOX-DRAWER-ORGNAIZER/490120975

  • Question : Inquiry from ytt****Apr 24, 2019

    Hi, I cannot collect 15% discount coupon

    Answer : [Re] Inquiry from ytt****

    hi buyer,coupon is limited daily.

    Question : [Re] Inquiry from ytt****

    Hi Seller, I ordered before with the 15% coupon, but it was cancelled by you due to out of stock. Then I wanna re-order, the coupon cannot used.(mentioned that I already used the coupon).

    Answer : [Re] Inquiry from ytt****

    hi,which size would u like?

    Question : [Re] Inquiry from ytt****

    XXL

    Answer : [Re] Inquiry from ytt****

    XXL

    Question : [Re] Inquiry from ytt****

    https://www.qoo10.sg/item/ON-PROMOTION-NOW-BUNDLE-OF-4-MANY-SIZES-STACKING-DRAWERS-STORAGE-BOX-DRAWER-ORGNAIZER/490120975

    Answer : [Re] Inquiry from ytt****

    What I mean is I cannot collect 15% off cart coupon which I used at my previous order. And my order is canceled by seller. So should return the coupon to me.

    Question : [Re] Inquiry from ytt****

    What I mean is I cannot collect 15% off cart coupon which I used at my previous order. And my order is canceled by seller. So should return the coupon to me.

    Answer : [Re] Inquiry from ytt****

    sorry ,we are not able to do this

  • Question : Inquiry for the item from suz****Mar 20, 2019

    May I know if I select large +$6, then add on x 4 ($11.90), means total have 4 large drawers?

    Answer : [Re] Inquiry for the item from suz****

    hi,no.add on X4pcs is 4pcs small size

  • Question : Inquiry related delivery from Ema****Mar 18, 2019

  • Question : Inquiry for the item from Wan****Mar 17, 2019

    If i order extra large, what is the add on fit large x 3 (11.90)?

    Answer : [Re] Inquiry for the item from Wan****

    it's small size 4pcs $11.9

+View all Notice, FAQ, Q&A >>
[BL]PREMIUM QUALITY Japanese Automatic Rice Dispenser Storage (6kg/12kg/15kg)
[BL]PREMIUM QUALITY Japanese Automatic Rice Dispenser Storage (6kg/12kg/15kg)
Item Q&A
  • Question : Inquiry for the item from ela****May 11, 2019

    Does the 6kg has moisture proof bar? Can we control to dispense less than the default 75g as the 75g portion may be too much for young kids.

    Answer : [Re] Inquiry for the item from ela****

    6kg also has moisture proof bar dispense 75G can not change

  • Question : Inquiry related delivery from ath****Feb 26, 2019

  • Question : Inquiry related delivery from ang****Jan 26, 2019

    Hi

    How fast can u deliver if i order today?

    Answer : [Re] Inquiry related delivery from ang****

    we ship out today,around 2days time will receive it.

    Question : [Re] Inquiry related delivery from ang****

    Ok thanks
    Is this air tight?

    Answer : [Re] Inquiry related delivery from ang****

    yes

  • Question : Inquiry for the item from sei****Jul 18, 2018

    When will u restock 12kg dispenser?

    Answer : [Re] Inquiry for the item from sei****

    hi,the restock will coming in after 3 weeks time

    Question : [Re] Inquiry for the item from sei****

    But i see ur another link that still able to buy the 12kg dispenser but price more ex, so is there any difference on items.

    Pls adv.

    Answer : [Re] Inquiry for the item from sei****

    hi,it's the same product,will put it down,thanks

  • Question : Inquiry for the item from chi****Jul 10, 2018

    Hi seller, may I know is the 12kg or 15 kg container air tight as I might want to get it to keep the dry dog food.
    Thanks

    Answer : [Re] Inquiry for the item from chi****

    hi,15kg and 12kg all are Moisture proof

+View all Notice, FAQ, Q&A >>
[BL]laundry basket/laundry rack/laundry drying rack/laundry bag/laundry/detergent
[BL]laundry basket/laundry rack/laundry drying rack/laundry bag/laundry/detergent
Item Q&A
  • Question : Inquiry for the item from 238****May 11, 2019

    Hi seller
    want to buy IVAR laundry rack 3 tier but not in the drop option.
    Any idea are you still selling it?

    Answer : [Re] Inquiry for the item from 238****

    https://www.qoo10.sg/item/MOVEABLE-LAUNDRY-BASKET-LAUNDRY-RACK-LAUNDRY-DRYING-RACK-LAUNDRY/654291871

  • Question : Inquiry related return and exchange from msh****May 07, 2019

  • Question : Inquiry for the item from ble****May 05, 2019

  • Question : Inquiry for the item from ble****May 05, 2019

  • Question : Inquiry for the item from eme****May 01, 2019

    When is the white Large Korken Laundry basket going to be restock?

    Answer : [Re] Inquiry for the item from eme****

    hi,we have the one in stock

+View all Notice, FAQ, Q&A >>
[$10.90 OFFER} NON-STICK FRYING PAN 3PCS SET/ happycall/ frying pan/ Pot/ claypot
[$10.90 OFFER} NON-STICK FRYING PAN 3PCS SET/ happycall/ frying pan/ Pot/ claypot
Item Q&A
  • Question : Inquiry related return and exchange from Lou****May 07, 2019

    Hi seller, the quality of the cookware are really bad... I will wish to return the item. Thanks

    Answer : [Re] Inquiry related return and exchange from Lou****

    hi,please return to our warehouse

    Question : [Re] Inquiry related return and exchange from Lou****

    hi seller, I have personally returned to your warehouse and your staff have checked and received it. However, I cannot choose return in system as there is no option for self-return.
    Hope you will be refund from your end and will also seek help from Qoo10. Thanks.

    Answer : [Re] Inquiry related return and exchange from Lou****

    hi,please inquiry to Qoo10 customer Resolution Center

  • Question : Inquiry for the item from Dum****May 04, 2019

    Induction cooker can?

    Answer : [Re] Inquiry for the item from Dum****

    can

BECKY-laundry basket/laundry rack/laundry drying rack/laundry bag/laundry/detergent
BECKY-laundry basket/laundry rack/laundry drying rack/laundry bag/laundry/detergent
Item Q&A
  • Question : Inquiry for the item from me_****May 11, 2019

    When restock blue Color

    Answer : [Re] Inquiry for the item from me_****

    will need long time around 1 month

  • Question : Inquiry for the item from ash****Dec 11, 2018

    Hi seller, when have stock for blue color?

    Answer : [Re] Inquiry for the item from ash****

    hi ,sorry will need long time

  • Question : Inquiry related return and exchange from ebl****Dec 07, 2018

  • Question : Inquiry related delivery from ebl****Nov 29, 2018

  • Question : BlueAug 13, 2018

    hi, any restock for blue color?

    Answer : [Re] Blue

    hi,we have the blue color

    Question : [Re] Blue

    i cant choose the blue color in the option as it is greyed out.

    Answer : [Re] Blue

    hi,very sorry about the mistake ,the blue color is not available

[BL]HEXAGONAL GROUND STICKERS*READY STOCKS/floor mat/wallpaper/FUNLIFE
[BL]HEXAGONAL GROUND STICKERS*READY STOCKS/floor mat/wallpaper/FUNLIFE
Item Q&A
  • Question : Inquiry for the item from kin****May 10, 2019

    Hi,
    This is stickers for flooring? can be used on vinyl flooring and tile flooring? is it slippery when dry n wet?

    Answer : [Re] Inquiry for the item from kin****

    yes,can it's non-slip

  • Question : Inquiry for the item from han****Apr 24, 2019

    Hi does it come in a roll?

    Answer : [Re] Inquiry for the item from han****

    hi buyer,it's 10pcs pack.

  • Question : Inquiry for the item from swi****Apr 07, 2019

[BL]Wheat Straw Chopping Board/  Non-Slip Surface /Durable /Anti-bacteria/ Healthy/cutting board
[BL]Wheat Straw Chopping Board/ Non-Slip Surface /Durable /Anti-bacteria/ Healthy/cutting board
Item Q&A
  • Question : Inquiry from Mee****May 10, 2019

    Can someone PLEASE pick up the phone?? You guys are uncontactable!! I've order an item on self collection method. I'm trying to make sure your shop is open when I go collect the item but there is no answer. Can someone please respond??!

    Answer : [Re] Inquiry from Mee****

    in to our warehouse:
    #04-18,629 Aljunied Road,Cititech Industrial Building ,Singapore 389838
    Opening Hour:Mon-Sat 10 am-6 pm

  • Question : Inquiry for the item from din****Mar 15, 2019

    Hi,

    Can it be usedone for chopping or just cutting?

    Thanks.

    Answer : [Re] Inquiry for the item from din****

    just cutting

  • Question : Inquiry for the item from hey****Nov 22, 2018

    When new stock for the 3pcs set be coming in?

    Answer : [Re] Inquiry for the item from hey****

    hi,sorry will not

  • Question : Inquiry for the item from neo****Sep 19, 2018

    May I know what is the coating used for the wheat straw chopping board?

    Answer : [Re] Inquiry for the item from neo****

    Wheat straw material

    Question : [Re] Inquiry for the item from neo****

    Thanks but I mean what coating do they use to seal in the wheat straw material?

    Answer : [Re] Inquiry for the item from neo****

    PP material

  • Question : 关于商品vin****会员的咨询。May 30, 2018

+View all Notice, FAQ, Q&A >>
Rubine-North European Style Japanese Tatami Thick Mat/Carpet for Living Room/floor mat/anti slip/rug
Rubine-North European Style Japanese Tatami Thick Mat/Carpet for Living Room/floor mat/anti slip/rug
Item Q&A
$12.90 Nett! KOMEKI Fridge Magnetic Organizer/Fridge Holder Rack Kitchen Organizer for Kitchen Towel
$12.90 Nett! KOMEKI Fridge Magnetic Organizer/Fridge Holder Rack Kitchen Organizer for Kitchen Towel
Item Q&A
  • Question : Inquiry for the item from Cin****May 08, 2019

    Hi Seller when is the stock available ?

    Answer : [Re] Inquiry for the item from Cin****

    hi,will need 2 weeks time

  • Question : Inquiry for the item from gra****Apr 30, 2019

    Hi seller, saw your reply to a buyer that the stock for the white fridge magnet arriving on 20 April. But the option for White still greyed out.

    Answer : [Re] Inquiry for the item from gra****

    hi,sorry it's out of stock again

  • Question : Inquiry related delivery from chr****Apr 16, 2019

    Can I know you will using which courier company? So I can select my house or my office location. Thanks

    Answer : [Re] Inquiry related delivery from chr****

    hi,we ship out by Qxpress.

  • Question : Inquiry for the item from tom****Apr 11, 2019

    When will the white colour restock?

    Answer : [Re] Inquiry for the item from tom****

    hi,the white will coming in on 20th

Clothes storage rack/Folding Wardrobe Closet Shelves/Home /Bedroom / Clothes organisers
Clothes storage rack/Folding Wardrobe Closet Shelves/Home /Bedroom / Clothes organisers
Item Q&A
  • Question : Inquiry for the item from yms****May 07, 2019

  • Question : Inquiry for the item from viv****Jul 29, 2018

  • Question : Inquiry for the item from xiu****Jul 18, 2018

  • Question : Inquiry for the item from xiu****Jun 25, 2018

    Hi seller, no there is no stock for the 2small 2big rack. when is the next shipment?

    Answer : [Re] Inquiry for the item from xiu****

    hi, sorry the 2small 2big is out of stock ,restock will need around 3 weeks

    Question : [Re] Inquiry for the item from xiu****

    I want to buy the 2ig 2 snall rack. Can update me when the shipment arrived?

    Answer : [Re] Inquiry for the item from xiu****

    ok,can give the contact number ?

    Question : [Re] Inquiry for the item from xiu****

    I can give you, can you not make this message "public"?

    Answer : [Re] Inquiry for the item from xiu****

    noted,thanks

  • Question : Inquiry for the item from cns****Apr 23, 2018

    Hi Seller, you mentioned to send the clothes storage rack 10 days fm yr reply 13/4. Today is 24/4, I m still patiently waiting for the racks.

    Answer : [Re] Inquiry for the item from cns****

    hi buyer,we will ship out tmr,you will receive within 3 days.

+View all Notice, FAQ, Q&A >>
WISE-Aluminium Premium Folding Laundry Rack/hanger/clothes hanger/hangers/drying rack
WISE-Aluminium Premium Folding Laundry Rack/hanger/clothes hanger/hangers/drying rack
Item Q&A
  • Question : Inquiry for the item from ly2****May 07, 2019

    When you will be restocking?

    Answer : [Re] Inquiry for the item from ly2****

    will need 3 weeks

  • Question : Inquiry for the item from 235****Apr 07, 2019

    Hi, I see that your item is almost sold out. Will you still bring in the rose gold version?

    Answer : [Re] Inquiry for the item from 235****

    hi,yes,will need 3 weeks

  • Question : Inquiry related delivery from car****Nov 27, 2018

    Hi, if i order today, can i receive by this 2 days? Thks

    Answer : [Re] Inquiry related delivery from car****

    hi,yes

  • Question : Inquiry for the item from Pis****Aug 03, 2018

    Hi, this rack can extend to what length? Are you bringing in the silver colour? Besides, can fix wheels? If not laundry too heavy very difficult to move in if it rains. Though you price is double compared to others but think quality should be sturdy and good.

    Answer : [Re] Inquiry for the item from Pis****

    hi,the length is adjustable :140-230cm.the silver color need 4 weeks time,without wheels,because this is the light weight material aluminum.also easy to fold

  • Question : Inquiry for the item from Pis****Aug 03, 2018

    Hi, this rack can extend to what length? Are you bringing in the silver colour? Besides, can fix wheels? If not laundry too heavy very difficult to move in if it rains.

    Answer : [Re] Inquiry for the item from Pis****



    hi,the length is adjustable :140-230cm.the silver color need 4 weeks time,without wheels,because this is the light weight material aluminum.also easy to fold

+View all Notice, FAQ, Q&A >>
DESIGNER SILENT WALL CLOCK/12-Inch Non-Ticking Silent Wall Clock with Modern and Nice Design
DESIGNER SILENT WALL CLOCK/12-Inch Non-Ticking Silent Wall Clock with Modern and Nice Design
Item Q&A
  • Question : Inquiry for the item from sta****May 06, 2019

    What is clock-02? Green frame?

    Answer : [Re] Inquiry for the item from sta****

    please check the picture

  • Question : Inquiry for the item from 239****Feb 14, 2019

    Please kindly check your stock Clock 03 Black + white - 1 pc. still available as I need to order.

    Answer : [Re] Inquiry for the item from 239****

    hi buyer,no stock for this.

  • Question : Inquiry for the item from Fun****Feb 12, 2019

    Hi what’s the diameter of the clock

    Answer : [Re] Inquiry for the item from Fun****

    hi buyer,it's 30cm.

  • Question : Inquiry for the item from vin****Feb 03, 2019

    shop cpupon cannot be used?

    Answer : [Re] Inquiry for the item from vin****

    May i check if its glass cover? Seems another seller is. But u stated pvc?

    Question : [Re] Inquiry for the item from vin****

    it's PVC

  • Question : Inquiry related cancel and refund from ain****Dec 21, 2018

+View all Notice, FAQ, Q&A >>
Maison Multifunctional-shelf/kitchen storage/kitchen shelf/bathroom/shelf/shelves/shelving rack
Maison Multifunctional-shelf/kitchen storage/kitchen shelf/bathroom/shelf/shelves/shelving rack
Item Q&A
  • Question : Inquiry for the item from che****May 06, 2019

    Hi, can the height of the shelves be adjustable?

    Answer : [Re] Inquiry for the item from che****

    can not

  • Question : Inquiry for the item from min****Jan 30, 2019

    Hi, how is it secure to the wall? Is it via suction or double sided? Cos my toilet tiles are rough tiles, not sure if suction can stays...

    Answer : [Re] Inquiry for the item from min****

    hi,sticker type

  • Question : Maison Multifunctional-shelfOct 22, 2018

    Hi dear,

    Any chance if I can just get 1 tier?

    Thanks and regards,
    Yvonne

    Answer : [Re] Maison Multifunctional-shelf

    hi,sorry don't have

  • Question : Inquiry for the item from mks****Oct 18, 2018

    Hi Miss L
    What is the width of the item?
    Thanks.

    Answer : [Re] Inquiry for the item from mks****

    30cm

    Question : [Re] Inquiry for the item from mks****

    What about the depth? Thanks.

    Answer : [Re] Inquiry for the item from mks****

    11cm

  • Question : Stock checkOct 08, 2018

    Hi. When is the stock for the 2 tier White color coming in? Thank you.

    Answer : [Re] Stock check

    hi,sorrry the 2tier is not available

+View all Notice, FAQ, Q&A >>