You can leave inquiries about item, delivery, cancel/refund or other questions.
My Order no. 241601705 on 03 jan for 4 lints removers is still on shipping request . You said will send out on 06 jan , and why till now the status still on shipping request ? Please send out my items .
Dear cutomer,Cos the Qexpress picked up fail for around one week.Really sorry about the shipping delay.The items just shipped out today.
Hi there,Does the adapter come with a usb port to charge iphones etc? Thanks
Dear customer,We have the usb adapter at the shop, selling $6.Have not list on line.Thanks and have a nice day.
HiWhen will u hv stock for heart-shaped & love grass?
Dear customer,The re stocks will be 10 days after.
Ok. Thanks.I have ordered what you have currently. Can you help to make sure they will be delivered by next Monday?Thanks a lot!
Dear customer,The items were shipping out already.Thanks for shopping with us and have a nice day.
HiWhat are your opening hours?
Hi, Can I buy and collect tomorrow evening at your shop?
Okay, no problem.
Dear seller,i would like to buy 1 of each type for the 6 variety.But :情思草 & :爱情草 is out of stock. when is the stock for these 2 grass coming in??
Dear customer,The re stocks already in the shop, I will change the option right now.Thanks for shopping with us and have a nice day.
Hi,When is your stock coming in for Four Leaf Clover. Thanks
Dear customer,The re stocks will arrival around 15/06.
can i know if this come in whole set ie bottle+beads+seeds? or just seeds only?
Dear customer,it will be all together.bottle+beads+seeds.
Hi, I ordered 2 幸运草, but box shows 岩石草. Is this the correct one? Picture shows 3 leaves only. Thanks.
Dear customer,that is correct one.If got some have 4 leaves it means lucky. Normally it's 3 leaves.
How long will it last once sprout？
It's the same as normal plant. If take care well, it will last forever.
Hi,Can I know how to take care of the plant? Does it need watering everyday? Can keep in aircon room? Need to wash the bottle and round beads frequently?Thanks.
Hi, this mini plant is the same as the normal plant. Need water and sunlight everyday. aircon room don't have the sunlight, I think it won't grow very big. Thanks for your question.
Hi, i m planning to buy 50 pcs for my daughter's birthday party. May i know if i will receive a mixture of plants? Also is there expiry date for the seeds? Thanks
hi, there's no expire date. We have some new plant products arrived in our shop. You can come to have a look, 547 geylang road,389502 , it's better to collect yourself, 50 pcs is very heavy.
Dear Sir/MdmI would like to check if it is possible to obtain 14 pc by 9 March 2017. Thanks.
yes or you can come to our store 11am-11pm. 547 geylang road, Singapore 389502
How do you select which kind of plant you want?
We just open the qoo10 shop, the option haven't set. you can leave me a message or write in memo.will update soon
Hi Seller,What's your operating hours?
Dear customer,Our operation time is 11am-11pm.
Why no more ' buy $20, free delivery ' as in the past?
Dear customer,That promotion was from Qoo10,recently do not have.
$4.50 for delivery charge that is expensive, hope seller can think of other way.
Dear customer,We have the option of store pick up.And right now we are doing the promotion,if you purchase 10 items from us can get free delivery.