mixshop
mixshop
POWER 90% 19,325 Fellows Join Fellow
All Items(72)
$5.00
Pay to Shop

Q&A board

Available
MON~SAT : 9:00am ~ 6:00pm
SUN, Holiday : day off
Q & A Lists
Item Question & Answer
A4 size Decoration PVC Sticker for phone/laptop/tablet/car/helmets/baggage/scrapbook/luggage Waterpr
A4 size Decoration PVC Sticker for phone/laptop/tablet/car/helmets/baggage/scrapbook/luggage Waterpr
Item Q&A
  • Question : Inquiry for the item from gty****Nov 21, 2017

    hi can i purchase the stickers at your store directly? or order on qoo10 n self collect the next day? require them urgently

    Answer : [Re] Inquiry for the item from gty****

    hi, our outlets do not sale this type sticker, you have to buy directly or self collect at our warehouse at #05-02, KB-1, 1 Kaki Bukit ave 3, Singapore 416087, or use Qquik one day delivery service . thank you. our warehouse open hr 9am t0 6:30pm thank you

    Question : [Re] Inquiry for the item from gty****

    oh. so i can go down to warehouse to see the stickers and purchase on the spot?

  • Question : StickersNov 13, 2017

    Hi Seller
    I wanted to order TZ001, 003, 016, 019, 030 & 035 each for 5pcs. I realised there is only up to 9. Are you able to tell me if your shop at Cityhall available for those not in your list?

    Answer : [Re] Stickers

    hi, dear buyer, what did you mean only up to 9? up to 9 pieces? or order code can not select? our outlet sale limited design of stickers

    Question : [Re] Stickers

    Hi Seller
    I managed to get it now. Like for TZ035. I need to choose TZ0, 3, 5. No worry I have ordered. Thank you!

    Answer : [Re] Stickers

    thank you, have a nice day

  • Question : Restock TZ012Feb 07, 2017

    Hi! Will you be restocking TZ012 the toki doki one soon? :)

    Answer : [Re] Restock TZ012

    sorry for the late reply, I will check and get back to you.

  • Question : restockNov 18, 2016

    hi may i know if u are planning to restock TZ028? cos it seems like a very popular choice haha. if yes, when? im planning to get them

    Answer : [Re] restock

    hi, dear buyer, I will check with our supplier, usually, take 3~4 weeks for restock. thanks

    Question : [Re] restock

    ohh okkk thanks!!!

    Answer : [Re] restock

    thank you

    Question : [Re] restock

    i just received the sticker that i ordered, thank u!! anyway, have u checked with your supplier?

    Answer : [Re] restock

    sorry, not yet, busy for openning new shop. I will check next week. thank you

  • Question : Store collectNov 18, 2016

    Hi seller. Send you message earlier on regarding store collection for my order.

    Answer : [Re] Store collect

    hi, dear buyer, so sorry for the late reply, I was off for weekend. I checked with our warehouse, your orders were sent by normal mail on 18 Nov.... usually, for singpost normal mail order, warehouse will send on next day... we are sorry for the issue. next time if you need urgently, you may select "store pickup" or "Qxpress" for "store pickup" because, we need to prepare from warehouse and send to Outlet for collection. usually, takes 2~5 working day. and Qxpress takes for 2~3 wroking days for the delviery.

+View all Notice, FAQ, Q&A >>
Scarf Scarves shawl Korean style long scarf wrap shawl with many design 「mixshop.sg」
Scarf Scarves shawl Korean style long scarf wrap shawl with many design 「mixshop.sg」
Item Q&A
  • Question : SC337 & SC 315Nov 19, 2017

    Hi,


    any restock for these SC 337 & SC 315 ?



    thanks

    Answer : [Re] SC337 & SC 315

    sorry , no so sure. we prefect to bring new designs. thakn you

    Question : [Re] SC337 & SC 315

    any new design coming soon ?

    Answer : [Re] SC337 & SC 315

    SC373-396 is new arrival

  • Question : Inquiry related delivery from rum****Jul 24, 2017

  • Question : Inquiry for the item from sum****May 12, 2017

    Hi, may I know for SC316 the length is it 185cm and width 100cm?

    Thanks

    Answer : [Re] Inquiry for the item from sum****

    hi, dear buyer, yes length is it 185cm and width 100cm , but got + - 5cm . thank you

  • Question : Inquiry for the item from jen****May 06, 2017

    Any more stock for Sco33?

    Answer : [Re] Inquiry for the item from jen****

    hi, dear buyer, sorry, supplier no stock also. thank you

  • Question : stock for SC350?Apr 23, 2017

    no option for SC350

    Answer : [Re] stock for SC350?

    I will check and update you, thank you

    hi,dear buyer, we updated our option. pls try agian. thank you
    (Apr 24, 2017 15:56)

+View all Notice, FAQ, Q&A >>
Langsha 120D velvet Pantyhose /stockings /Fishnet tights / Stovepipe socks / anti-snagging / tight/
Langsha 120D velvet Pantyhose /stockings /Fishnet tights / Stovepipe socks / anti-snagging / tight/
Item Q&A
  • Question : RestockNov 18, 2017

    Hi

    Can i know when is the restock for item S0300? thanks.

    Answer : [Re] Restock

    restocked already , we will update

  • Question : Query on stock for S277Nov 18, 2017

  • Question : Inquiry related delivery from rea****Oct 21, 2017

    Hi I have not received my order and it has been about 9 days already. My cart number is 113865060

    Answer : [Re] Inquiry related delivery from rea****

    sorry for the late reply, I will get back to you Monday. thank you

    Question : [Re] Inquiry related delivery from rea****

    Hi its Monday and my item still has not arrived...

    Answer : [Re] Inquiry related delivery from rea****

    Hi, dear buyer, your order was sent on 11 Sep by Singpost normal mail, usually, Singpost take 3~5 working days for the delivery, but, sometime may got delay up to weeks. pls check your letter box sometimes. or see if any Singpost notice, thank you.

  • Question : Free gift?Oct 10, 2017

    Hi, I want to buy Pokka dots S546. If I want to buy 5, I will get a random sock free, right? How do I choose if I want to buy 5 socks of different Colours?

    Answer : [Re] Free gift?

    hi, you may leave a memo to us when you make order. thank you

  • Question : Cover upOct 10, 2017

+View all Notice, FAQ, Q&A >>
「mixshop.sg」★ Nail Stickers ★ Nail Foils / Nail Patch / Nail Stickers Nail Art Nail sticker Nail Toe Glitters Nail Sticker NAIL FOILS Toe sticker
「mixshop.sg」★ Nail Stickers ★ Nail Foils / Nail Patch / Nail Stickers Nail Art Nail sticker Nail Toe Glitters Nail Sticker NAIL FOILS Toe sticker
Item Q&A
  • Question : Inquiry for the item from dre****Nov 10, 2017

    I also want to exchange ADC11 to AGC 17. And AIC15 change to AFC15. Total exchange 3 including the wrong one you sent. Please prepare ASAP. I am coming to Nex to exchange!

    Answer : [Re] Inquiry for the item from dre****

    hi, our Nex outlet is closed. you may exchange at any our outlets if you happen to be around, located at CityLink mall #B1-45 (City hall MRT), or Square 2 mall #03-46 (Novena MRT) or #02-95, Harbourfront centre mall ( Harbourfront MRT), or KB-1 #05-02, (Kaki Bukit MRT) PLEASE CONFIRM WITH US HERE BEFORE SELF COLLECTION OR EXCHANGE, WE NEED TO PREPARE FROM WAREHOUSE AND DELIVERY TO OUTLET. or you may exchange any other item in shop (CAN TOP UP PRICE DIFFERENCE, BUT NO REFUND).

    Or send back us at “#05-02, KB-1, 1 Kaki Bukit Ave 3, Singapore 416087, mixshop” for exchange, please write a memo with your order number and what item you want change inside, thank you

  • Question : Inquiry for the item from dre****Nov 10, 2017

    Order number 233932383. Wrong order sent. So when can I come NEX for exchange? ??

    Answer : [Re] Inquiry for the item from dre****

    hi, our Nex outlet is closed. you may exchange at any our outlets if you happen to be around, located at CityLink mall #B1-45 (City hall MRT), or Square 2 mall #03-46 (Novena MRT) or #02-95, Harbourfront centre mall ( Harbourfront MRT), or KB-1 #05-02, (Kaki Bukit MRT) PLEASE CONFIRM WITH US HERE BEFORE SELF COLLECTION OR EXCHANGE, WE NEED TO PREPARE FROM WAREHOUSE AND DELIVERY TO OUTLET. or you may exchange any other item in shop (CAN TOP UP PRICE DIFFERENCE, BUT NO REFUND).

    Or send back us at “#05-02, KB-1, 1 Kaki Bukit Ave 3, Singapore 416087, mixshop” for exchange, please write a memo with your order number and what item you want change inside, thank you

  • Question : Inquiry for the item from dre****Nov 10, 2017

    Seller told me one of the design is out of stock. And still yet send me wrong item. Now pending for exchange.

    Answer : [Re] Inquiry for the item from dre****

    hi, our Nex outlet is closed. you may exchange at any our outlets if you happen to be around, located at CityLink mall #B1-45 (City hall MRT), or Square 2 mall #03-46 (Novena MRT) or #02-95, Harbourfront centre mall ( Harbourfront MRT), or KB-1 #05-02, (Kaki Bukit MRT) PLEASE CONFIRM WITH US HERE BEFORE SELF COLLECTION OR EXCHANGE, WE NEED TO PREPARE FROM WAREHOUSE AND DELIVERY TO OUTLET. or you may exchange any other item in shop (CAN TOP UP PRICE DIFFERENCE, BUT NO REFUND).

    Or send back us at “#05-02, KB-1, 1 Kaki Bukit Ave 3, Singapore 416087, mixshop” for exchange, please write a memo with your order number and what item you want change inside, thank you

  • Question : wholesaleDec 15, 2015

    can a bulk purchase as a wholesale?

    Answer : [Re] wholesale

    hi, dear, u may email us at "mixshop.sg@gmail.com" for the bulk purchase, pls kindly let us know what items and qty you want to order, thks

  • Question : MZ 1924 or MZ 1925Oct 02, 2014

    At the selection boxes the design (white flowers on purple background) is MZ 1925 but the number on top of the photo says MZ 1924,
    and when I click on it, it also gives the number as MZ1924, so what should I do? Could you please amend the discrepancy?

    Answer : [Re] MZ 1924 or MZ 1925

    Thank you so much for the feedback, too many designs, we massed up, we sorry about it. the design (white flowers on purple background) is MZ 1925 , we amended. thank u.

SHOE LACE / athletic shoelace / Sneaker shoelaces / shoe laces / flat shoe laces / rape lace
SHOE LACE / athletic shoelace / Sneaker shoelaces / shoe laces / flat shoe laces / rape lace
Item Q&A
  • Question : Inquiry for the item from t_c****Nov 10, 2017

    hi can I check if the laces come in a pair?

    Answer : [Re] Inquiry for the item from t_c****

    hi, yes, 1 pair per order

  • Question : Inquiry for the item from yen****Aug 18, 2017

    Hello there. I have received all of my items, but I think you missed sending me the shoe laces. It should come with other items I got from you since it's one shipping group. My order number is 224703003.
    Could you please arrange another shipment for my shoe lace? Or should I just pick it up at the store? Thank you for your help. And thanks for the free gifts (heart beads) :)

    Answer : [Re] Inquiry for the item from yen****

    Hi, dear buyer, your order was sent on Aug 11, 2017 by Singpost normal mail, usually, Singpost take 3~5 working days for the delivery, but, sometime may got delay up to weeks. pls check your letter box sometimes. or see if any Singpost notice, thank you.

    Question : [Re] Inquiry for the item from yen****

    Oh I see. Does it mean the shoelace is sent separately? I thought it was sent together with my beads. Thank you for your assistance :)

    Answer : [Re] Inquiry for the item from yen****

    hi, dear buyer, yes, I think so, because I checked, seems you made 2 separate orders, our warehouse team follow orders pack and send. thank you

  • Question : ?Confused in ordering colorful lacesApr 23, 2017

    Can you advise how do I get to order the colors like #04, #24, etc...those individual colorful laces?

    Answer : [Re] ?Confused in ordering colorful laces

    How to select ?

    Select: 1 SHAPE (Flat, Oval, Printed)
    2 LENGTH & WIDTH (0.9m ~ 1.8m)
    3 COLOR (57 Colors Available)
    #04 = Code A : 0 Code B : 4

  • Question : ?Confiused in placing the colorsApr 23, 2017

    Can you advise how do I get to order the colors like #04, #24, etc...those individual colorful laces?

    Answer : [Re] ?Confiused in placing the colors

    How to select ?

    Select: 1 SHAPE (Flat, Oval, Printed)
    2 LENGTH & WIDTH (0.9m ~ 1.8m)
    3 COLOR (57 Colors Available)
    #04 = Code A : 0 Code B : 4

  • Question : [About Item] Related InquiriesDec 20, 2016

    For school shoes size 38 / 39, which type of laces shall I take? Thanks.

    Answer : [Re] [About Item] Related Inquiries

    hi, dear buyer, shoelace length depends on how many hole as listed on our listing, but not size, pls check at our listing. thank you

+View all Notice, FAQ, Q&A >>
FASHION ACCESSORIES ($2~$6)  /Hair ties / Baby Headband / clip /Hair band/Head Band/Rubber ban
FASHION ACCESSORIES ($2~$6) /Hair ties / Baby Headband / clip /Hair band/Head Band/Rubber ban
Item Q&A
  • Question : Inquiry related cancel and refund from Eli****Nov 09, 2017

    Did not receive for more than 2 weeks. Only got updated after I said that I’ve not received my items yet. Was told via text to collect myself from the shop instead as the parcel was rejected by Singpost. I’ve ordered and it reached me previously. Asked for my refund for shipping but was told to ask via Qpost instead. Haven even got to make a review and the option was gone.

    Answer : [Re] Inquiry related cancel and refund from Eli****

    hi, dear buyer, may I have your order number to check. thank you

  • Question : Inquiry for the item from mha****Nov 06, 2017

    Hi.
    I can't find any listing for earrings under your shop.
    Where to search?
    Thank you

    Answer : [Re] Inquiry for the item from mha****

    hi, dear, sorry, the earrings no update yet.... you may check at our retail outlet 1st. we will update in the future. thank you

  • Question : Inquiry for the item from cat****Oct 26, 2017

    Hello for x064 what color is that? Is it dark grey or black?

    Answer : [Re] Inquiry for the item from cat****

    hi, is black, thank you

    Question : [Re] Inquiry for the item from cat****

    Hi do you have similar but in grey??

    Answer : [Re] Inquiry for the item from cat****

    Hi do you have similar but in grey??

    Question : [Re] Inquiry for the item from cat****

    Hi pls let me know any similar item in grey?

    Answer : [Re] Inquiry for the item from cat****

    hi, sorry, not have, you may check our other listing for similar designs. thank you http://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=420317778

  • Question : Inquiry for the item from 245****Oct 17, 2017

    Hi can I combine postage if buy more than 1 item?

    Answer : [Re] Inquiry for the item from 245****

    hi, yes, same shipping cart, free qxpress over S$30, free shigpost normal mail over S$10

  • Question : Inquiry for the item from lil****Sep 23, 2017

+View all Notice, FAQ, Q&A >>
BALLET WEAR TIGHTS KIDS TIGHT STOCKING LEGGING PANTYHOSE BALLET LONG SOCK FOR BABY GIRL
BALLET WEAR TIGHTS KIDS TIGHT STOCKING LEGGING PANTYHOSE BALLET LONG SOCK FOR BABY GIRL
Item Q&A
  • Question : Inquiry from cle****Nov 08, 2017

  • Question : Self collectOct 20, 2017

    Hi, Can I able to self-collect the items from your shop.

    Answer : [Re] Self collect

    hi, dear buyer, you may leave a memo when self collection and collection location. we will send to outlet for you, usually takes 3~5 days, thank you

  • Question : Inquiry for the item from miz****Jun 03, 2017

    Hi i would like to buy the yellow leggings for my 4 yr old. May i know what is the code to use so i dont get order wrongly?

    Answer : [Re] Inquiry for the item from miz****

    hi, dear buyer, sorry, we do not have stock of yellow leggings for kids so far, thank you

  • Question : Inquiry for the item from waw****Apr 09, 2017

    What is the length and waist for the s612 and s613?

    Answer : [Re] Inquiry for the item from waw****

    hi, stocking is stretchable. and free size

  • Question : owe 5 piecesNov 12, 2016

    yes u only sent 5 pieces.. still owe me 5 pieces.. thanks pls resent

    Answer : [Re] owe 5 pieces

    hi, may I have your order number to check? thanks

+View all Notice, FAQ, Q&A >>
Bra Extender  Bra Extension Bra Accessories Cleavage Control Clip
Bra Extender Bra Extension Bra Accessories Cleavage Control Clip
Item Q&A
  • Question : Inquiry related delivery from mei****Oct 27, 2017

    Hi. I want to go to yr shop take. How to cancel shipping fee. Urgent. Ty.

    Answer : [Re] Inquiry related delivery from mei****

    hi, you may leave memo indicate self collection and location when you make order, but, we need prepare from warehouse and send to outlets for collection. usually, takes 3~5 days. if you need urgently, you either select Quik or self collection from our warehouse at #05-02, KB-1, 1 Kaki Bukit Ave 3. S416087

  • Question : Inquiry for the item from sio****Aug 31, 2017

    Hi, will there be restock for the 3 hook stretchable in pink?

    thank you

    Answer : [Re] Inquiry for the item from sio****

    hi, dear buyer, sorry, factory no stock yet, may takes 1~2 moths for restock. thank you

  • Question : Inquiry related delivery from lya****Aug 25, 2017

    Hi... I would like to purchase but i need it asap, is pick-up possible?

    Answer : [Re] Inquiry related delivery from lya****

    hi, you may pick up at our warehouse at 05-02, KB1, 1 Kaki Bukit Av3, S'416087, Opening Hrs: 8:30am ~6pm Mon - Sat.

  • Question : Inquiry from mic****Aug 22, 2017

  • Question : Inquiry from mic****Aug 22, 2017

+View all Notice, FAQ, Q&A >>
1.2m Printed Lace (Width: 0.9cm) /shoe laces / athletic shoelace / Sneaker shoelaces / shoe laces /
1.2m Printed Lace (Width: 0.9cm) /shoe laces / athletic shoelace / Sneaker shoelaces / shoe laces /
Item Q&A
  • Question : Inquiry for the item from lee****Oct 23, 2017

    Is there shoes laces for age 3 shoes?

    Answer : [Re] Inquiry for the item from lee****

    hi, it depends on length and sharp. thank you

  • Question : Inquiry from pap****Oct 16, 2017

    Ordered printed lace of #02 (pink/white) but received #03 (blue/white). My order no.231217337.

    Answer : [Re] Inquiry from pap****

    This is the order form inside the parcel

    Question : [Re] Inquiry from pap****

    Did I make a order mistake or you send in mistake?

    Answer : [Re] Inquiry from pap****

    hi, dear buyer, sorry for the messed up, we sent wrongly, I will resend a new piece of I02 today. thank you

  • Question : Show laceNov 26, 2016

    Is this one shoe lace or a pair (two) shoe lace? Thanks

    Answer : [Re] Show lace

    hi, is come for 1 pair, thks

CHOKER NECKLACE FASHION ACCESSORIES ($2~$6)  /Hair ties  / clip /Hair band/Head Band
CHOKER NECKLACE FASHION ACCESSORIES ($2~$6) /Hair ties / clip /Hair band/Head Band
Item Q&A
  • Question : Inquiry for the item from sar****Oct 20, 2017

    Hi when will the necklaces N048 and N065 be in stock?

    Answer : [Re] Inquiry for the item from sar****

    hi, dear buyer, sorry, we will not restock both design and bring new designs. thank you

  • Question : mailed me the wrong productAug 12, 2017

  • Question : Inquiry for the item from hel****Jul 27, 2017

    E202 ear ring will there be anty restock?

    Answer : [Re] Inquiry for the item from hel****

    I will check and get back to you soon. thank you

  • Question : [About Item] Related InquiriesMar 12, 2017

    Dear seller, are all the items available here online also available physically at the outlet in citylink as well?

    Answer : [Re] [About Item] Related Inquiries

    hi, dear buyer, most of designs (about 80% of fashiona accessories) are avaiable at our outlet. thank you, but not all due to limited space for dispaly. thank you

  • Question : [About Item] Related InquiriesFeb 10, 2017

    Hi! When will F057 be back in stock? It would be lovely if there r more colours available too:)

    Answer : [Re] [About Item] Related Inquiries

    hi, I checked, we have few stock at our retial outlet, you may let me know if you want order, I will ask drive take back and send for you then. thank you

+View all Notice, FAQ, Q&A >>
FASHION ACCESSORIES ($0.5~$1.9) / Hair Accessories / Hairband / Headband / Hairclip / Hair tie / pin
FASHION ACCESSORIES ($0.5~$1.9) / Hair Accessories / Hairband / Headband / Hairclip / Hair tie / pin
Item Q&A
  • Question : I purchased online Hair Accessories on 11 Oct 2017 but have not received it yet.Oct 16, 2017

    Dear Seller,

    I purchased online Hair Accessories on 11 Oct 2017 but have not received it yet. Cart No. is 113884872.

    Pls advise Delivery Date and expedite shipment.

    Awaits your most prompt reply.

    Thanks,
    Shiling

    Answer : [Re] I purchased online Hair Accessories on 11 Oct 2017 but have not received it yet.

    Hi, dear buyer, your order was sent on 12 Oct by Singpost normal mail, usually, Singpost take 3~5 working days for the delivery, but, sometime may got delay up to weeks. pls check your letter box sometimes. or see if any Singpost notice, thank you.

  • Question : Purchased Hair Accessories online on 29 Sept 2017 but have not received yetOct 04, 2017

    Dear Seller,

    I purchased online some hair accessories on 29 Sept 2017 ( Cart No. 113598674 ) but have not received yet.

    Pls advise Delivery Date and expedite shipment.

    Awaits your most prompt reply.

    Thanks
    Shiling

    Answer : [Re] Purchased Hair Accessories online on 29 Sept 2017 but have not received yet

    Hi, dear buyer, your order was sent on 30 Sep by Singpost normal mail, usually, Singpost take 3~5 working days for the delivery, but, sometime may got delay up to weeks. pls check your letter box sometimes. or see if any Singpost notice, thank you.

  • Question : W206Oct 03, 2017

    Hi Seller, is this a flexi clip? Can it hold a french twist for long hair?

    Answer : [Re] W206

    hi, dear buyer, as you see on the picture, no clip more like pin. thank you

  • Question : W120 DoggieSep 26, 2017

    Hi there,

    Any restock for this model?

    Answer : [Re] W120 Doggie

    sorry, currently, no stock yet. thank you

  • Question : pricesAug 25, 2017

    hi r the prices in the shop the same as on qoo10
    ?

    Answer : [Re] prices

    hi, yes, similar price, some item may differenct promotion. shop got buy 3 for 5, and 3 for 10, 15, 20 promotion. thank you

+View all Notice, FAQ, Q&A >>
High Quality Double Eyelid Tape/Eye Lid Stickers /Invisible/Eyelash/Gel/Glue/Fake Eyelashes
High Quality Double Eyelid Tape/Eye Lid Stickers /Invisible/Eyelash/Gel/Glue/Fake Eyelashes
Item Q&A
  • Question : Inquiry for the item from esc****Aug 13, 2017

    Hi when will lace grid big be restock? Thanks!

    Answer : [Re] Inquiry for the item from esc****

    hi, yes, take about 2~3 weeks, our square 2 and citylink retail outlet still have some stock. thank you

    Question : [Re] Inquiry for the item from esc****

    Hi! Is it instock already?

    Answer : [Re] Inquiry for the item from esc****

    warehouse not yet, how many you want? I check outlet stock for you

    Question : [Re] Inquiry for the item from esc****

    Hi I would like to get about 3 packs if possible? Thanks!!

    Answer : [Re] Inquiry for the item from esc****

    I check and get back to you. thank you

    Question : [Re] Inquiry for the item from esc****

    Okie sure! Thank you!

    Answer : [Re] Inquiry for the item from esc****

    hi, dear buyer, I get back 3 packs from outlet already. so, I edit the Qty to 3, you can order now. thank you

    Question : [Re] Inquiry for the item from esc****

    Oh thank you so much!!!

    Answer : [Re] Inquiry for the item from esc****

    did you order already? I only updated 3 pcs of the Qty, thank you

    Question : [Re] Inquiry for the item from esc****

    Yes ordered once I saw your reply! ^_^ Thank you so much for your help! Really appreciates it! 👍

    Answer : [Re] Inquiry for the item from esc****

    thank you, have a nice day.

    Question : [Re] Inquiry for the item from esc****

    Hi! Thank you so much for the fast delivery of the items. I tried using it over the weekends, and realised the quality is different from the pink packaging ones I've used previously and shown on your qoo10 page. It's much thinner, doesn't stick well and doesn't hold the double eyelids folds at all. And I wasted a lot just for 1 time use.

    Kinda disappointed cos I wasn't inform of the changed version. And ordered 3 packets thinking it's the older pink packaging version. Can I get a refund for the 2 new ones which I have not open?

    Answer : [Re] Inquiry for the item from esc****

    I don't mind bringing to your shop at citylink for a refund. Cos really no point keeping them. It doesn't works for me anymore. :(

    Question : [Re] Inquiry for the item from esc****

    hi, dear buyer, this is upgarded packiing from same manufactry, we also tested before we bring in, you may try one more time. however, if still no satisfy, u can send back us or return to our outlet to get refund. thank you

    Answer : [Re] Inquiry for the item from esc****

    Yes i do like the packaging very much actually. Thank you so much for the prompt reply! I will give it a try again. Is there a time frame to return for a refund?

    Question : [Re] Inquiry for the item from esc****

    no worries. you may return and get refund from us within 3 months with original packing. my colleague advise you may use skin conditioner to clean your eyelied before use it. thank you

  • Question : Inquiry for the item from ver****Sep 10, 2017

  • Question : PriceMay 11, 2017

    Hi! is the price same instores? or would be more expensive compared to online for the eyelid tapes? thanks

    Answer : [Re] Price

    hi, dear buyer, yes, is same price at our outlet. thank you

  • Question : AdviseNov 24, 2016

    Sori if i wan a naturel look n dark volume on d lash so for 216, 217 n 218 which one will u recommend ? N i shd take d tranparent or d black band? Tis 3 design which is d most popular n tranparent n d black band which is more sellable? Thks for ur patient.

    Answer : [Re] Advise

    sorry it depends on, so many design, difficult to advise. thks

  • Question : AdviseNov 24, 2016

    N can i kno wat is d diff of tranparent band n black band? Black band will make d lash look volume n thicker n tranparent will look more naturel ? Am i right?

    Answer : [Re] Advise

    sorry it depends on, so many design, difficult to advise. thks

+View all Notice, FAQ, Q&A >>
FASHION ACCESSORIES ($0.5~$1.9) / Hair Accessories / Hairband / Headband / Hairclip / Hair tie / pin
FASHION ACCESSORIES ($0.5~$1.9) / Hair Accessories / Hairband / Headband / Hairclip / Hair tie / pin
Item Q&A
  • Question : Items starting with BOct 03, 2017

    Hi Seller, how do I select items starting with B? There are only W and Y under a selection.

    Answer : [Re] Items starting with B

    hi, dear buyer, yes, we update our listing, no more B order code. thank you

  • Question : Wrong item recivedAug 26, 2017

    Hi, i received wrong item korean wordings hair clip from you. i ordered pink color rose hair tie. Can you resend the item again? i can return the wrong item.

    regards
    Eunice

    Answer : [Re] Wrong item recived

    hi, dear buyer, sorry for the messed up. could u pls take a pic of the items received for us to check and arrange exchange for you? thank you

  • Question : EnquiryAug 15, 2017

  • Question : Inquiry for the item from Dor****Jul 04, 2017

    Hi, dear seller
    May I know when will D260 be available?

    Answer : [Re] Inquiry for the item from Dor****

    hi, dear buyer, sorry, I am not so sure, too many design on sale, cannot confirm indiviual items restocking schedul, wish for your understanding. but we have have stock of similar design , D259-262. thank you

  • Question : Inquiry related delivery from can****Jun 27, 2017

    Hi. May I check,if choose the Singapore normal mail should be Free, but when add items into cart, it will should shipping fee $0.90, why??? I redo select many times still same...

    Answer : [Re] Inquiry related delivery from can****

    hi, dear buyer, free normal mail for $10 above orders. thank you

    Question : [Re] Inquiry related delivery from can****

    Because your option there didn't show out the normal mail fee is $0.90 .thats why caused confusing. Anyway, I just placed order more than $10. Please send early according to my order colour. If out of stock must let me know first, so I can choose change to other colour. Thank you.

    Answer : [Re] Inquiry related delivery from can****

    hi, dear buyer, is Q10 setting, we unable to change. as replied to you by normal mail. all orders have stock, and we will send out today. thank you

+View all Notice, FAQ, Q&A >>
FASHION ACCESSORIES ($6~$18) /Hair ties / Headband / clip /Hair band/Head Band/Rubber band / Kids
FASHION ACCESSORIES ($6~$18) /Hair ties / Headband / clip /Hair band/Head Band/Rubber band / Kids
Item Q&A
  • Question : Inquiry for the item from tan****Sep 29, 2017

    May I know which head band is the code U042 for? U043 is for black. I want to order the navy blue. Thanks.

    Answer : [Re] Inquiry for the item from tan****

    hi, dear buyer, as attached, U042 is pink and brown. and U043 is black color, but oos now. thank you

  • Question : Djc19Nov 21, 2015

    Hello seller is there a restock for DJC19 soon? Thanks!

    Answer : [Re] Djc19

    hi, dear, sorry, this design I think we will not restock and bring new design in the future, thks

  • Question : cart no.: 9741438Sep 14, 2015

    I have already written in memo during purchase not to ship my items. Will self collect. Pls verify. Thanks!

    Answer : [Re] cart no.: 9741438

    noted with thank u

  • Question : self collectAug 30, 2015

    If i opt to self collect from shop. How will my shipping fee be refunded?

    Answer : [Re] self collect

    Yes, for Self Collection
    Pls choose a location below, and write a memo to us when you make the order. we will take 2~3 days for preparation, and SMS you once ready for collection. The shipping fee will be refunded by Cash Then, Thank you.

    #04-53, Nex mall, 23 Serangoon Central, S'556083, Tel:6509 0967 (11:00am to 10:00 Daily) or
    #03-46, Square 2, 10 Sinaran Drive, S'307506, Tel:6397 2503 (10:30am to 9:30Daily) or
    #05-02, KB-1, 1 Kaki Bukit Ave 3, S'416087 Tel:6841 0063 (9:00am to 5:30pm Mon~ Friday)

  • Question : deliveryFeb 08, 2015

    Hi, if I pay by Tomorrow, can I receive by Friday?

    Answer : [Re] delivery

    Hi, usually, for Qxpress will take 2-3 working days for delivery, and singpost normal mail will take 3~5 working days for the delivery, thank u

+View all Notice, FAQ, Q&A >>
「mixshop.sg」★ Glasses Case ★  / Fast Delivery / Glasses Case
「mixshop.sg」★ Glasses Case ★ / Fast Delivery / Glasses Case
Item Q&A
  • Question : Inquiry for the item from d_s****Jul 27, 2017

    Hi. May I know what is the measurement for the big eyewear case. Any further discount if I purchase 200 pcs? Attached is the type of casing that I need and the measurement that suit my product. Is the model you posted here same as the picture attached?

    Answer : [Re] Inquiry for the item from d_s****

    sorry for the late reply, I will check and get back to you soon.

    hi, attached realy pic of the size for your reference. thank you
    (Jul 28, 2017 17:26)

「mixshop.sg」Tattoo Stickers / Gold and silver Tattoo Stickers/ Body Tattoo / Deco Stickers / Teo Sticker / Nail Stickers
「mixshop.sg」Tattoo Stickers / Gold and silver Tattoo Stickers/ Body Tattoo / Deco Stickers / Teo Sticker / Nail Stickers
Item Q&A
  • Question : Smile tattooJun 13, 2017

    Hi,

    will you be stocking up on your smile tattoo soon? :)

    Answer : [Re] Smile tattoo

    hi, dear buyer, sorry, no so sure, sale too many design, difficult to check indiviual restocking stuates, wish for your kindly understanding. thank you

  • Question : [About Item] Related InquiriesJan 13, 2017

    HC003 when restock?

    Answer : [Re] [About Item] Related Inquiries

    sorry, no so sure, maybe after chinese new year. thank you

  • Question : In stock?Dec 30, 2016

    Hi can i check if you have stock of the following - HSQ15, HC503 and HC507? thank you.

    Answer : [Re] In stock?

    hi, HC 503 nad HSQ15 have stock ,a d HC507 out of stock. thank you

  • Question : Item OOS?Dec 25, 2016

    Hi Seller,

    Many items are not on the option list, are they oos? Are the items gonna be restock soon?

    Answer : [Re] Item OOS?

    hi, dear buyer, which item you look for ? I check for you. thank you

    Question : [Re] Item OOS?

    hsc107
    hc048
    hc073

    Thanks for checking!

    Answer : [Re] Item OOS?

    hi, dear buyer, I checked, hsc107 and HC048 have stock. and HC073 is oos. thanks

  • Question : Ability to stayOct 28, 2016

    Hi may i know how long can the tattoo stay?:)

    Answer : [Re] Ability to stay

    hi, it depends on, usually 2~5 days

+View all Notice, FAQ, Q&A >>
LANGSHA Crothless Pantyhose / Langsha Pantyhose / Stocking
LANGSHA Crothless Pantyhose / Langsha Pantyhose / Stocking
Item Q&A
  • Question : Inquiry for the item from flo****May 13, 2017

    Hi, can I add one more stocking in my.last order list ? And also get the buy 5, free 1

    Answer : [Re] Inquiry for the item from flo****

    hi, dear buyer, sorry for the late reply. I will keep your order 1st, pls let me know you new order number, we will send together and get free 1. thank you

    Question : [Re] Inquiry for the item from flo****

    Hi, I would like to order 1 more crotchless stocking, skin colour. And get the free black crotchless stocking. The delivery charge still charge me for 1 piece ?

    Answer : [Re] Inquiry for the item from flo****

    hi, sorry, I unable to change the $0.9 delivery fee for you, in this case, we send you 1 normal black boat sock (cost $1) to instead the $0.9 normal mail fee, is ok for you? if ok, pls get me order number, I will arrange send together for you. thank you

    Question : [Re] Inquiry for the item from flo****

    Ok. Thanks. Apologies for the trouble. And also last year I got two design stockings which your staff say no stock, but still now I never receive it

    Answer : [Re] Inquiry for the item from flo****

    Ok. Thanks. Apologies for the trouble. And I have an order last year, your staff sms me say two design pattern stocking no stock, till now I have not receive it

    Question : [Re] Inquiry for the item from flo****

    ok, I will check for you, see if any record and get back to you soon.

    Hi, dear buyer, sorry for the delay, yes, I checked record, we do owe you S203 and S212. we do have stock of S212, but S203 is out of stock, the S203 do you want to change to other design? we will send together, what free piece you want ? I will prepare for you also. thank you
    (May 19, 2017 11:21)

    Answer : [Re] Inquiry for the item from flo****

    Ok. Noted with thanks. I tell you my.order no and the other design I want. Sorry, busy with work now

    Question : [Re] Inquiry for the item from flo****

    ok, take you time, pls let me know when you free. thank you

    Answer : [Re] Inquiry for the item from flo****

    I want get the S283, as to replace the out of stock S203. The free stocking can I get the crotchless stocking ?

    Question : [Re] Inquiry for the item from flo****

    Order no is 110671123

    Answer : [Re] Inquiry for the item from flo****

    ok, we do have s283, I will free the crothless stock for you also, we will send by today. thank you

  • Question : restockMay 18, 2017

    hi will you restock s203?thanks

    Answer : [Re] restock

    NO STOCK OF S203. THANK YOU

  • Question : Shipping to PopstationMay 16, 2017

  • Question : No reference to productNov 16, 2016

    Unable to order! Which is S0, which is S5?
    What product is option 1.2.4.5.4,5.....???

    Answer : [Re] No reference to product

    pls kindly refer to your new lingsting at http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=416648489 thks

  • Question : Change of designMay 28, 2016

    Hi may I know if I am able to make changes for my stockings? I asked about it previously but I did not receive any notification on when I can change it exactly:)

    Answer : [Re] Change of design

    Hi, we already reply to your msg last time. You haven't read the msg? And yes usually, we do have stock for the Thigh High stocking (skin) at our outlet, you may bring the wrong color items that you order with delivery statement exchange at our outlet anytime. Thank you!

+View all Notice, FAQ, Q&A >>
「mixshop.sg」 ★ Kids Hats Caps ★ Glasses / 500+ Designs
「mixshop.sg」 ★ Kids Hats Caps ★ Glasses / 500+ Designs
Item Q&A
  • Question : Inquiry for the item from dm2****May 20, 2017

    Hi seller
    Your code
    kH 269 n KH 081

    Please advise how to order?

    Thank you

    Answer : [Re] Inquiry for the item from dm2****

    hi, as attached,

    hi, as attached,
    select KH2 6 9 and KH0 8 1, thank you
    (May 20, 2017 11:54)

  • Question : Restock?Apr 18, 2017

    When will KH057/058 be available?

    Answer : [Re] Restock?

    hi, dear buyer, I asked, we will not restock that old design and will bring new design. thank you

  • Question : How to buy items?Dec 02, 2016

    Hi Seller,
    The item codes seems to be wrong for this page.
    The selections are all 'SC01, SC02...'
    but the item models all start with KHXXX

    Please check, thanks!

    Answer : [Re] How to buy items?

    Hi, thank you for you feedback, we updated inventory. pls check agian, thank you

  • Question : KH54Nov 26, 2016

    Hi,

    How to select the above code. Cannot find a)KH

    Answer : [Re] KH54

    hi, dear buyer, KH54= KH054, pls select a: KH0, B:5, C:4 thank you

  • Question : WholesaleJun 01, 2016

    Hi I am interested in getting 20pieces of hats.
    Do you offer wholesale price for it??
    You can sms me directly at 92394522 jodi to discuss.
    Hope to hear from you asap.

    Answer : [Re] Wholesale

    Hi! Sure, kindly contact this person 82284422 -Mr. Zhang

    Thank you!

+View all Notice, FAQ, Q&A >>
Caps and Hats / Sun Hat Cap hiphop caps Snapback Cap Sunbonnet Fordable Sun Hat Straw Hat Winter cap
Caps and Hats / Sun Hat Cap hiphop caps Snapback Cap Sunbonnet Fordable Sun Hat Straw Hat Winter cap
Item Q&A
  • Question : Inquiry for the item from eve****May 17, 2017

    Re: H066

    Hi, I've rec'd my order in gd condition. Would like to know if you have reordered the stock for item H066. Thanks.

    Answer : [Re] Inquiry for the item from eve****

    H066, no stock yet, I will inform purchseing manager to look at it. thank you

    Question : [Re] Inquiry for the item from eve****

    Thank you

    Answer : [Re] Inquiry for the item from eve****

    THANK YOU, HAVE A NICE DAY

  • Question : Inquiry for the item from bab****May 10, 2017

    Hi during first day of use, the hat is torn.

    Answer : [Re] Inquiry for the item from bab****

    Hi, Dear buyer, you may exchange at any our outlets, located at CityLink #B1-45 (City hall MRT) or Square 2 mall #03-46 (Novena MRT) or #02-95, HarbourFront Centre (HarbourFront MRT), or KB-1, Kaki Bukit ave 3. Please confirm with us here before visiting, we need to prepare for you in advance.

    Or send back us at “#05-02, KB-1, 1 Kaki Bukit Ave 3, Singapore 416087, mixshop” for exchange, please write a memo what item you want change inside, thank you

  • Question : Inquiry for the item from hea****May 10, 2017

    Hi seller

    Will there be restock of H50?

    Answer : [Re] Inquiry for the item from hea****

    hi, dear buyer, not so sure, we need to check with supplier, may bring new design, if supplier no stock also . thank you

  • Question : Size of the hatMar 28, 2017

    Hi

    May I know the size of the hat for itme H060 please.

    Answer : [Re] Size of the hat

    hi, about 55~58cm. thank you

  • Question : [About Item] Related InquiriesMar 06, 2017

    H071 can it be folded?
    I will opt for qexpress. When can i receive?

    Answer : [Re] [About Item] Related Inquiries

    hi, dear buyer, sorry for the late reply, usually, singpost will take 3~5 working days for the delivery, but sometimes singpost may get delay, and Qxpress takes 2~3 days for the delivery with tracking service, if you need urgently, you may also consider visit our outlet and buy directly, may I know which design you looking for ?

+View all Notice, FAQ, Q&A >>
Fishnet tights / Black mesh socks/The hole mesh stockings/shiny tights/SEXY stockings
Fishnet tights / Black mesh socks/The hole mesh stockings/shiny tights/SEXY stockings
Item Q&A
  • Question : Inquiry related delivery from Mav****Apr 08, 2017

    Can I self collect I need urgently

    Answer : [Re] Inquiry related delivery from Mav****

    hi, dear buyer, sorry for the late reply, yes, you can self collection from us . thank you

  • Question : Inquiry for the item from per****Mar 27, 2017

    Hi do u still have s291 or s292?

    Answer : [Re] Inquiry for the item from per****

    hi, we will restock about 2 week later. thank you

「mixshop.sg」★ Korean Stickers ★ Korean Diary Sticker - Assorted Design / Fast Delivery / decoration stickers
「mixshop.sg」★ Korean Stickers ★ Korean Diary Sticker - Assorted Design / Fast Delivery / decoration stickers
Item Q&A
  • Question : [About Item] Related InquiriesMar 21, 2017

    Will you be restocking ST121 or replace listing with similar Molang item?

    Answer : [Re] [About Item] Related Inquiries

    I will check and get back to you soon. thanks

    sorry for the late reply, we update new design of the molang at our listing ST127-132. thank you

  • Question : [About Item] Related InquiriesDec 26, 2016

    For items St109 and St 111, it is stated as $1.20 per sheet but when I clicked into my cart, it states $2.20 per sheet - please advise the right pricing. Thank you.

    Answer : [Re] [About Item] Related Inquiries

    sorry for the messed up. is $S1.2 we updated the price. thank you

  • Question : Status of OrderNov 25, 2016

    Hi,
    I've yet to receive my order 194337362. Has it been sent out already? It's been almost 2 weeks since I had placed the order.

    Answer : [Re] Status of Order

    hi, dear buyer, I checked. your order was returned by singpost to us, due to wrong address as attached pic. pls check your address, thank you

    Question : [Re] Status of Order

    Hi, that is not my address. Can you please check again. Thanks!

    Answer : [Re] Status of Order

    hi, sorry for the messed up. I checked our record, is sent on 14 Nov by normal mail, did you check your letter box? you may let me know if you still could not receive by this week. thank you

    Question : [Re] Status of Order

    Hi, I've still not receive my order.
    Just a note that I've made 2 separate orders. Have received 1 but not the other. Not sure if this was overlooked and only 1 order sent out?

    Answer : [Re] Status of Order

    hi, may I know which one is missing? thank you

    Question : [Re] Status of Order

    Hi, it's ST039. Thanks.

    Answer : [Re] Status of Order

    ok, in this case, I porcess it as a lost mail and arrange resend a replacement for us as good today. thank you

  • Question : LACE GRIPNov 19, 2016

    Hi,

    I would like to check on Lace Grip. Small and Big how sure i choose?

    Small is for what sort of eye lid and Big too?

    Pls revert ASAP so that i can place an huge order on this .

    Thks JT

    Answer : [Re] LACE GRIP

    hi, dear buyer, did you mean doubel eyelid tape Lcae grid? usually, small size for nature look, if want looks biger, then choose big size, thank you.

  • Question : ST121 - MolangNov 10, 2016

    Will you be restocking this item or replace listing with similar Molang item?

    Answer : [Re] ST121 - Molang

    sorry, dear buyer, no so sure, depends on supplier. thks

+View all Notice, FAQ, Q&A >>
「mixshop.sg」★ Diamond Headband ★ Diamond Crown / High Quality / Fast Delivery /
「mixshop.sg」★ Diamond Headband ★ Diamond Crown / High Quality / Fast Delivery /
Item Q&A
  • Question : [About Item] Related InquiriesJan 26, 2017

    Store price is the same here?
    Thank u

    Answer : [Re] [About Item] Related Inquiries

    Dear buyer, yes, The price almost same,depends on the shop's promotion. but shop may sell different designs.We have 3 for $5, $10, $15, $20 promotion at the shop. Thank you

  • Question : Did not received my item.Aug 27, 2016

    Hi,
    I have not received my items.
    Please check.

    Thanks.

    Answer : [Re] Did not received my item.

    Hi, will check for u. Thank u

  • Question : Hair band C1Feb 10, 2016

    Hi.. Will there be restock for hair band c1?

    Answer : [Re] Hair band C1

    hi, dear, yes, we will restock it, but we are unable to give the restock timing, because we sale too many items. we will update the listings time to time once items arrival. wish for u kindly understanding.

  • Question : C16 stockJan 05, 2016

    hi, when will c16 restock? Thanks

    Answer : [Re] C16 stock

    hi, dear, sorry, I am not so sure, need to check the purchaser and get back to u, thks

    Question : [Re] C16 stock

    Ok thanks! I'm waiting your reply here. Appreciated your kind assist!

    Answer : [Re] C16 stock

    hi, dear, I checked, takes about 3~4 weeks for restock, thks

  • Question : Headband C16 SizeAug 19, 2015

    Hi, will Headband C16 fit toddlers (age 18 months to 3 years)?

    Answer : [Re] Headband C16 Size

    Hi, dear, yes, mostly, the C16 is designed for kids, and you may adjust the headband slightly as well.

+View all Notice, FAQ, Q&A >>
★ Taiwan Handmade Eyelashes ★ False Eyelashes / Double Eyelid Tape/Eye Lid Sticker/bottom eyelashes
★ Taiwan Handmade Eyelashes ★ False Eyelashes / Double Eyelid Tape/Eye Lid Sticker/bottom eyelashes
Item Q&A
  • Question : [About Item] Related InquiriesJan 10, 2017

    Hi when will you restock the white glue?

    Answer : [Re] [About Item] Related Inquiries

    Dear buyer, we will restock after CNY. Thank you.

  • Question : [About Item] Related InquiriesDec 30, 2016

    Hi,

    The double eyelid tape in big grid is not 144 pieces as stated in your page. I received 1 packet only 72 pieces. Shortage of another 72 pieces.

    Item quantity is not true to buyer as of your store page.

    Kindly assist and thanks.

    Answer : [Re] [About Item] Related Inquiries

    hi, dear buyer, is 72 pair = 144 pieces, one pair is 2 pieces, pls kindly check. thank you

  • Question : Item not receivedNov 27, 2016

    Cart number 105226557

    Answer : [Re] Item not received

    so sorry for the delay, I arrange resend today, thank you

  • Question : Item not receivedNov 26, 2016

    Hi.. I've been waiting for my eyelash to arrive for more than 3 months already..

    Answer : [Re] Item not received

    hi, dear buyer, sorry for the delay, may I have your order number to check, thks

    Question : [Re] Item not received

    View 2 attachments

    Answer : [Re] Item not received

    so sorry for the delay, I arrange resend today, thank you

  • Question : Item not receivedOct 21, 2016

    Hi seller,

    I have ordered 2 boxes of lashes almost a month ago and have not received it till today. Previously when i ordered from you, same thing happened as well, the item came late that you almost had to resend it. Please advise :(
    Order no. 188735082

    Answer : [Re] Item not received

    hi, dear buyer, we are sorry for the delay, in this case, I will process your order as a lost mail and arrange a replacement for u as goodwill today. thks

+View all Notice, FAQ, Q&A >>
Little Sparrow Book Stand / HOME DECORATION / FIGURINE / GIFT IDEA / BOOK STAND / WINE HOLDER / DECOR / VASE / OFFICE DECOR / ELEPHANT / TISSUE BOX / ASHTRAY/ DEER / SWAN / HORSE
Little Sparrow Book Stand / HOME DECORATION / FIGURINE / GIFT IDEA / BOOK STAND / WINE HOLDER / DECOR / VASE / OFFICE DECOR / ELEPHANT / TISSUE BOX / ASHTRAY/ DEER / SWAN / HORSE
Item Q&A
  • Question : Vintage copperNov 27, 2016

    Hi, when will you have stock for the sparrow book stand in vintage copper?

    Answer : [Re] Vintage copper

    hi, sorry for the late reply, I check and get back to you

    hi, sorry for the late reply, I check and get back to you
    hi, dear buyer, sorry for late reply, I check our supplier, do not have stock, thank you

BF style T-shirt with slit  Cotton loose fit summer must have
BF style T-shirt with slit Cotton loose fit summer must have
Item Q&A
  • Question : restockOct 27, 2016

    Hi seller, can i check when will u be doing a restock for the out of stock items? Thank you!

    Answer : [Re] restock

    hi, which design? thks

    Question : [Re] restock

    Hi seller, I'm looking at 288 green and 350 gray. Thank you!

    Answer : [Re] restock

    hi, I checked, sorry, we will not restock for the T-shirt. thks

  • Question : Y291 blackMar 24, 2016

    I've ordered Y291 black but gray was sent instead . Please rectify situation .

    Answer : [Re] Y291 black

    Dear buyer, we are sorry for the messed up. you are welcome to visit our outlet for exchange at Nex mall (#04-53, Serangoon MRT), Square 2 Mall (#03-46, Novena MRT), or KB-1 (#05-02, 1 Kaki Bukit Ave 3,) if you happen to be around to avoid the high shipping cost and long waiting time. Pls confirmed with us before visiting, So, we can prepare for your exchange in advance.

    However, you may send back the wrong item to us at "#05-02, KB-1, 1 Kaki Bukit Ave 3, S416087" if you are not free for walking in, Pls attach a short memo with your order number for exchange.

    For a hygiene reason, Pls keep the return item original packing without trying.

    Thank you

    Question : [Re] Y291 black

    What are the things I have to bring to ur shop to do an exchange? How do I fix an appointment ?

    Answer : [Re] Y291 black

    hi, dear, no need, you just bring back to item and tell our staff you name for exchange. so, which location you preference? we will prepare for you in advance and SMS u once ready, then you can exchange with us anytime you convenient. thanks

    Question : [Re] Y291 black

    I want to exchange at novena sq on mon . Please make it on Monday , it is the only day I have time

    Answer : [Re] Y291 black

    I will check and get you konw soon, thks
    hi, dear, yes, I checked with our Square 2 outlet, we do have stock of it, you may exchange on Monday anytime during our open hr, thks

1.2m Oval laces (0.8cm Width)/ shoelace / running lace / shoe laces / Sneaker shoelaces / shoe laces / flat shoe laces / Rope lace /shoestrings/ bootlace / Flat Laces/ Round shoelace
1.2m Oval laces (0.8cm Width)/ shoelace / running lace / shoe laces / Sneaker shoelaces / shoe laces / flat shoe laces / Rope lace /shoestrings/ bootlace / Flat Laces/ Round shoelace
Item Q&A
  • Question : QuantityOct 26, 2016

    Hi, does it comes in pair or just 1 pc?

    Answer : [Re] Quantity

    hi, is 1 pair

  • Question : Oval laces quantityAug 16, 2015

    Hi. I've just ordered the item oval lace and opted for self-collecting. Are these laces sold in pairs or separately? If they are sold separately, can I purchase an additional one when self-collecting at nex?

    Answer : [Re] Oval laces quantity

    HI, DEAR, IS SOLD IN PAIRS OF COURSE, we will take 2~3 days for preparation, and SMS you once ready for collection. The shipping fee will be refunded by Cash Then, Thank you.

「mixshop.sg」★ 女人我最大 Hair Styling Tools ★  Hair Accessories / Hair Sponge Bun Maker / Bun Roller Stick / Magic Velcro Hair Clip / Hair Twist
「mixshop.sg」★ 女人我最大 Hair Styling Tools ★ Hair Accessories / Hair Sponge Bun Maker / Bun Roller Stick / Magic Velcro Hair Clip / Hair Twist
Item Q&A
  • Question : Item not receivedOct 25, 2016

    this is ridiculous, ordered items 2month ago and have not received it. This is the first time not receiving and claiming singpost lost the items. I been buying online for so many times and years and never come across this remark!

    Answer : [Re] Item not received

    Hi, ok, I will check and ask warehouse resend to you, I will ask warehouse take a pic whatsapp or SMS you before we send. ok? thks

  • Question : not received itemsOct 03, 2016

    Hi i have not received my item it has been 3-4 weeks? can you please check thanks

    Answer : [Re] not received items

    hi, we are sorry for the delay, usually, singpost will take 3~5 working days for the delivery, but sometimes may got delay up to weeks. pls let us know if you still could not receive by this week. we will process you order as a lost mail and arrange replacement then. thks

    Question : [Re] not received items

    Hi, i have not receive my item yet, can you please remail?

    Answer : [Re] not received items

    ok, pls geive me your order number. thks

    Question : [Re] not received items

    105085137
    (Sep 07, 2016 )

    Answer : [Re] not received items

    hi, ok, I will resend for you by today. thank you.

  • Question : registered mailingOct 05, 2016

    hi, order number 189507131.

    please note i have opt for registered mailing. i paid S$3.29. what is my tracking number? i do not want your normal mail to be received ridiculously for 1 month and claiming singpost normal practice is like that.

    Answer : [Re] registered mailing

    hi, dear buyer, we are sorry for the delay, I checked, as follow, you ordered on 3 OCT, and sent out on 4 oct, and it is starting to delivery to you today.

    2016-10-05 09:06:45 Punggol 2 Starting Delivery to Recipient
    2016-10-04 15:50:08 Singapore East Hub Arrived at the Distribution Center
    2016-10-04 15:17:20 Singapore East Hub Arrived at the Processing Facility


    hi, dear buyer, we are sorry for the delay, I checked, as follow, you ordered on 3 OCT, and sent out on 4 oct, and it is starting to delivery to you today.

    2016-10-05 09:06:45 Punggol 2 Starting Delivery to Recipient
    2016-10-04 15:50:08 Singapore East Hub Arrived at the Distribution Center
    2016-10-04 15:17:20 Singapore East Hub Arrived at the Processing Facility

    for the normal mail. we sincerely apologize for the delay. for the past month, we are facing trouble with increased large number of delay and lost singpost normal mail for our buyer. we have checked with singpost and solved it now. however, we will fully responsible for any lost normal mail. we are sorry for the issue, thank you for you support. thank you

  • Question : Have not receive itemSep 28, 2016

    Please yes please state as lost mail and resend a new one. I want to receive it fast. Thank please be more efficient

    Answer : [Re] Have not receive item

    Hi, in this case, we will process your orders as a lost mail and arrange a replacement for u as a goodwill. Do you still want us to resend? Or you want to self collect from our outlet this time, to prevent the lost mail again. Pls. let us know. Thank u


    #04-53, Nex mall, 23 Serangoon Central, S'556083, Tel:6509 0967 (11:00am to 10:00pm Daily) or
    #03-46, Square 2, 10 Sinaran Drive, S'307506, Tel:6397 2503 (10:30am to 9:30pm Daily) or
    #05-02, KB-1, 1 Kaki Bukit Ave 3, S'416087 Tel:6841 0063 (9:00am to 5:30pm Mon~ Sat)

  • Question : Item not receive - just checked mail boxSep 23, 2016

    Hi

    This is a very cheap item and I do not know why it takes so long to arrive.
    check date today 23 sep nothing in my mailbox.

    Please check where is the item.

    thanks.

    Answer : [Re] Item not receive - just checked mail box

    Hi, in this case will check it again and we will process it as a lost mail then resend to you. Thank you!

    Question : [Re] Item not receive - just checked mail box

    Hi

    Date check today is 27th Sep Tuesday.

    I di d not receive my item at all. please cancel this order.

    This is taking too to arrive. Please let me know if this is possible.

    Answer : [Re] Item not receive - just checked mail box

    Hi, we already resend. Hope u receive this week. Thank u

+View all Notice, FAQ, Q&A >>