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Q & A Lists
Item Question & Answer
Fashion Spectacles Collection
Fashion Spectacles Collection
Item Q&A
Langsha 120D velvet Pantyhose /stockings /Fishnet tights / Stovepipe socks / anti-snagging / tight/
Langsha 120D velvet Pantyhose /stockings /Fishnet tights / Stovepipe socks / anti-snagging / tight/
Item Q&A
  • Question : Inquiry for the item from nur****Apr 16, 2018

    Hi! For S001 is it thick or see-through? Thanks

    Answer : [Re] Inquiry for the item from nur****

    hi,S001 is thick one. thank you

  • Question : Inquiry for the item from ani****Apr 09, 2018

    Hi

    Will there be restock for s306 or s308?

    Answer : [Re] Inquiry for the item from ani****

    yes, but need to check with supplier. thank you

  • Question : Exchange of ItemMar 01, 2018

  • Question : please cancel my request for refund. Product found.Mar 07, 2018

    Hi Seller, please cancel my request for refund. Product found. Thanks.

    Answer : [Re] please cancel my request for refund. Product found.

    noted with thank you

  • Question : Models: S006, S007, S408, S214, S242Feb 01, 2018

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Bra Extender Bra straps Bra Extension Bra Accessories Cleavage Control Clip Bra strap
Bra Extender Bra straps Bra Extension Bra Accessories Cleavage Control Clip Bra strap
Item Q&A
  • Question : Inquiry for the item from nun****Apr 14, 2018

    I appreciate your prompt delivery but I receive 8 pcs instead of the 10 pcs I ordered. I ordered 4 pcs PINK #5 but only received 2 pcs - pls see attached photo. Kindly advise.

    Answer : [Re] Inquiry for the item from nun****

    Hi, dear buyer, sorry for the messed up. I will check and get back to you soon

    hi, dear buyer, Citylink no stock, I will arrange resend for you by normal mail today. thank you
    (Apr 14, 2018 19:32)

  • Question : Inquiry for the item from e_b****Apr 03, 2018

    Hello I order a 2 hooks black color and a 3 hook black color but you sent me a 2 hooks beige color ! Are you able to exchange it with me?

    Answer : [Re] Inquiry for the item from e_b****

    I left a feedback on my order pls check.

    Question : [Re] Inquiry for the item from e_b****

    hi, dear buyer, sorry for the messed up. you may exchange at any our outlets if you happen to be around, located at CityLink mall #B1-45 (City hall MRT), or Square 2 mall #03-46 (Novena MRT) or #02-95, Harbourfront centre mall ( Harbourfront MRT), or KB-1 #05-02, (Kaki Bukit MRT) PLEASE CONFIRM WITH US HERE BEFORE SELF COLLECTION OR EXCHANGE, WE NEED TO PREPARE FROM WAREHOUSE AND DELIVERY TO OUTLET. or you may exchange any other item in shop (CAN TOP UP PRICE DIFFERENCE, BUT NO REFUND).

    Or send back us at “#05-02, KB-1, 1 Kaki Bukit Ave 3, Singapore 416087, mixshop” for exchange, please write a memo with your order number and what item you want change inside, thank you

    Answer : [Re] Inquiry for the item from e_b****

    Can I have the telephone number for city link outlet so that I can call and arrange. Thank you.

    Question : [Re] Inquiry for the item from e_b****

    sure, I will arrange for you, I will prepare from our warehouse and send to Citylink for your exchange, usually, take 3~5 days. we will SMS you once it ready. citylink Tel: 63279225 . but, pls wait us SMS better, because our citylink staff do not know what happen untill we delivered the exchange item to them. thank you

  • Question : Inquiry for the item from yin****Feb 04, 2018

    what is the distance between each hook for the 3 row 3 hooks?

    Answer : [Re] Inquiry for the item from yin****

    hi, dear buyer, is 2 cm. thank you

  • Question : ShippingDec 28, 2017

    I opt for singpost normal mail but it cannot be done. How?

    Answer : [Re] Shipping

    hi, pls flash the website and retry agian, I tried is ok to choose. thank you

+View all Notice, FAQ, Q&A >>
Bra Straps Cross back Bra straps adjustable transparent Magic Bra Clip Bra Strap Bra extender
Bra Straps Cross back Bra straps adjustable transparent Magic Bra Clip Bra Strap Bra extender
Item Q&A
  • Question : Inquiry for the item from whi****Apr 12, 2018

    Hi. May i know about the maximum strap length of transparent bra strap please. Thank you.

    Answer : [Re] Inquiry for the item from whi****

    Hi, maximum strap length about 45cm. thank you

FASHION ACCESSORIES ($0.5~$1.9) / Hair Accessories / Hairband / Headband / Hairclip / Hair tie / pin
FASHION ACCESSORIES ($0.5~$1.9) / Hair Accessories / Hairband / Headband / Hairclip / Hair tie / pin
Item Q&A
  • Question : HiFeb 14, 2018

    Hi seller I would like to purchase 2PCs b369 and also purchase other patterns with this same design. Kindly advise I can search it from which Pg as there is too many things to browse through but I'm only looking for this kind of head band thank you so much

    Answer : [Re] Hi

    hi, dear buyer, as attached, did you mean B369 is that design, sorry this design no more stock. thank you

    Question : [Re] Hi

    Will u restock? Do u have other design instead of rose meaning besides metal rose u have other metal design style

    Answer : [Re] Hi

    hi, dear buyer, currently no stock for the design. thank you

    Question : [Re] Hi

    When u have stock could you kindly fly update me for this design? As I really like it

    Answer : [Re] Hi

    ok, we will check with our suppiler, and try to bring if have. thank you

    Question : [Re] Hi

    ThNk you

    Answer : [Re] Hi

    thank you

  • Question : Inquiry for the item from yeo****Mar 05, 2018

    Hi, I like to purchase the magic hair fringe holder starting with '' B''. I cannot see from the order list started with B.
    May I know how to order?

    Answer : [Re] Inquiry for the item from yeo****

    hi, dear buyer, "B" is our old code number, may I kown full code number of the "B" or you may send a pic of the "B" item? I will check for you. thank you

  • Question : Inquiry for the item from cai****Nov 27, 2017

    restock for w370?

    Answer : [Re] Inquiry for the item from cai****

    hi, no so sure, we will bring in new designs . thank you

  • Question : Items starting with BOct 03, 2017

    Hi Seller, how do I select items starting with B? There are only W and Y under a selection.

    Answer : [Re] Items starting with B

    hi, dear buyer, yes, we update our listing, no more B order code. thank you

  • Question : Wrong item recivedAug 26, 2017

    Hi, i received wrong item korean wordings hair clip from you. i ordered pink color rose hair tie. Can you resend the item again? i can return the wrong item.

    regards
    Eunice

    Answer : [Re] Wrong item recived

    hi, dear buyer, sorry for the messed up. could u pls take a pic of the items received for us to check and arrange exchange for you? thank you

+View all Notice, FAQ, Q&A >>
「mixshop.sg」Tattoo Stickers / Gold and silver Tattoo Stickers/ Body Tattoo / Deco Stickers /
「mixshop.sg」Tattoo Stickers / Gold and silver Tattoo Stickers/ Body Tattoo / Deco Stickers /
Item Q&A
  • Question : Inquiry related delivery from jan****Apr 10, 2018

  • Question : Smile tattooJun 13, 2017

    Hi,

    will you be stocking up on your smile tattoo soon? :)

    Answer : [Re] Smile tattoo

    hi, dear buyer, sorry, no so sure, sale too many design, difficult to check indiviual restocking stuates, wish for your kindly understanding. thank you

  • Question : [About Item] Related InquiriesJan 13, 2017

    HC003 when restock?

    Answer : [Re] [About Item] Related Inquiries

    sorry, no so sure, maybe after chinese new year. thank you

  • Question : In stock?Dec 30, 2016

    Hi can i check if you have stock of the following - HSQ15, HC503 and HC507? thank you.

    Answer : [Re] In stock?

    hi, HC 503 nad HSQ15 have stock ,a d HC507 out of stock. thank you

  • Question : Item OOS?Dec 25, 2016

    Hi Seller,

    Many items are not on the option list, are they oos? Are the items gonna be restock soon?

    Answer : [Re] Item OOS?

    hi, dear buyer, which item you look for ? I check for you. thank you

    Question : [Re] Item OOS?

    hsc107
    hc048
    hc073

    Thanks for checking!

    Answer : [Re] Item OOS?

    hi, dear buyer, I checked, hsc107 and HC048 have stock. and HC073 is oos. thanks

+View all Notice, FAQ, Q&A >>
FASHION ACCESSORIES ($0.5~$1.9) / Hair Accessories / Hairband / Headband / Hairclip / Hair tie / pin
FASHION ACCESSORIES ($0.5~$1.9) / Hair Accessories / Hairband / Headband / Hairclip / Hair tie / pin
Item Q&A
  • Question : Inquiry related delivery from thm****Apr 10, 2018

    hi
    can i order and self collect from novena sq 2 outlet?

    Answer : [Re] Inquiry related delivery from thm****

    in this case, you may directly buy from our retial outlet , is same price and also got promtion can? otherwise, you need to indicate "Self collection at square 2" when you make order and wait us send to Square 2 from our warehouse for your collection. usually take 3~5 days. thank you

  • Question : Broken itemJan 09, 2018

    Hi, I've received the clip. However, there's something wrong with it. Each time I try to use it, the clip breaks off. I've tried to reattach the clip, but it keeps falling out. Please see photo attached. Is it possible to send a replacement?

    Answer : [Re] Broken item

    hi, what is your order number, I check for you. bty, hair accessories is handmade craft and fast fashion consumed product, may unable to replace for you, if after long time use. as I see the pic, actully, you can easy fix it by yourself, or send back to us repair for you. thank you

    Question : [Re] Broken item

    Order no: 238872418
    Item: W201

    I tried to fix back, but the moment I try to attach to hair, the clip comes off again. Not sure if it's poor design, or missing some parts.

    If it's normal wear and tear after repeated use, I can accept. But in this case, I could not even use it once without the clip coming off. So I think this is unacceptable.

    Answer : [Re] Broken item

    Hi, Dear buyer, in this case, you may exchange at any our outlets if you happen to be around, located at CityLink mall #B1-45 (City hall MRT), or Square 2 mall #03-46 (Novena MRT) or #02-95, Harbourfront centre mall ( Harbourfront MRT), or KB-1 #05-02, (Kaki Bukit MRT) PLEASE CONFIRM WITH US HERE BEFORE SELF COLLECTION OR EXCHANGE, WE NEED TO PREPARE FROM WAREHOUSE AND DELIVERY TO OUTLET. or you may exchange any other item in shop (CAN TOP UP PRICE DIFFERENCE, BUT NO REFUND).

    Or send back us at “#05-02, KB-1, 1 Kaki Bukit Ave 3, Singapore 416087, mixshop” for exchange, please write a memo with your order number and what item you want change inside, thank you

  • Question : W383~W388 stockJan 07, 2018

    Hi, when do you restock any of this product?

    Answer : [Re] W383~W388 stock

    hi, this product no mroe stcok, we will bring new designs. thank you

  • Question : Inquiry for the item from fel****Dec 29, 2017

  • Question : Inquiry for the item from dlw****Dec 22, 2017

    Hi seller ,already two weeks why I still haven receive my item!!!

    Answer : [Re] Inquiry for the item from dlw****

    Hi, dear buyer, your order was sent on Dec 11, 2017 by Singpost normal mail, usually, Singpost take 3~5 working days for the delivery, but, sometime may got delay up to weeks, especial during the festive season. pls check your letter box sometimes. or see if any Singpost notice, thank you.

+View all Notice, FAQ, Q&A >>
SHOE LACES / athletic shoelace / Sneaker shoelaces / shoe laces / flat shoe laces / rape lace /shoe
SHOE LACES / athletic shoelace / Sneaker shoelaces / shoe laces / flat shoe laces / rape lace /shoe
Item Q&A
  • Question : Inquiry for the item from nyi****Apr 09, 2018

  • Question : Inquiry for the item from tqu****Mar 26, 2018

    Hi I Jus received my items and realise I ordered one of the laces wrongly and would like to do an exchange from the flat lace 1.2m #0#7 (mustard yellow) to printed lace #0#7 (army white black grey prints) instead. May I go down to ur Novena branch this Thur?

    Answer : [Re] Inquiry for the item from tqu****

    hi, dear buyer, I will arrange exchange for you at Novena outlet, but no sure if can reach Novena by this Thur, we need prepare from our warehouse and send to outlet for exchage. So, Pls wait us SMS before exchange. thank you.

  • Question : Enquiry for ColorMar 02, 2018

    Hi Seller,
    Can I know the color for the following shoe lace :
    1. OVAL 0.9m (width 0.5cm ) COLOR Code A : #0, COLOR Code B : 6
    2. OVAL 0.9m (width 0.5cm ) COLOR Code A : #4, COLOR Code B : 1

    Answer : [Re] Enquiry for Color

    hi, dear buyer, pls kindly refer to our listing pic, too many colors diffcult to describe by word, thank you

  • Question : Item qty 1 means 1 pair ? or just 1pc ?Jan 19, 2018

    Please don't write private information like Card number, ID/Password, Email/ Phone. Inquiries that have no relevance to the original purpose of Q&A can be delisted by administrator.
    When a problem occurs, Qoo10 may check the inquiry details between buyers and sellers to resolve the issue.

    Answer : [Re] Item qty 1 means 1 pair ? or just 1pc ?

    hi, dear buyer, qty q means 1 pair. thank you

  • Question : Shimmery gold shoelacesFeb 18, 2016

    Do u happen to have shimmery gold shoelaces? Any pics?

    Answer : [Re] Shimmery gold shoelaces

    sorry, no, thks

FASHION ACCESSORIES ($2~$6)  /Hair ties / Baby Headband / clip /Hair band/Head Band/Rubber ban
FASHION ACCESSORIES ($2~$6) /Hair ties / Baby Headband / clip /Hair band/Head Band/Rubber ban
Item Q&A
  • Question : DeliveryApr 08, 2018

    Why can’t choose signpost normal mail?
    At payment, even you choose normal mail they also will charge you $3.5.
    What should I do?

    Answer : [Re] Delivery

    hi, dear buyer, you have to clip on singpost mormal mail option when you order. thank you

    Question : [Re] Delivery

    Yes, I choose. But when you pay, the system will charge $3.5 for delivery. Please check the system or setting.

    Answer : [Re] Delivery

    Hi, dear buyer, I checked, is able to selet the singpost noraml mail at our side, pls try agian. thank you

  • Question : Inquiry from bee****Apr 04, 2018

  • Question : Inquiry for the item from dan****Mar 27, 2018

  • Question : Inquiry related cancel and refund from jia****Mar 27, 2018

    Hi, can I check is the refund status for this order:
    Order date : Mar 17, 2018
    Order no. : 250325254

    On 19 Mar 2018, I received a sms from your colleague, Regine. I was informed that one of the accessories that I have ordered, X408, is out of stock and requested if can change to other designs.

    As the alternative option that I have given is also out of stocks. Hence, I have requested for a refund on 20 Mar 2019. However, so far there isn't any news. Please advise the refund status of this accessory (X408) and the delivery status of the other accessory (X797) brought on Mar 2018 (yet to receive).

    Thanks.

    Answer : [Re] Inquiry related cancel and refund from jia****

    sorry for the late reply. we will cancel this oos item now. and rest was sent by singpost normal mail, usually, Singpost take 3~5 working days for the delivery, but, sometime may got delay up to weeks. pls check your letter box sometimes. or see if any Singpost notice, thank you.

  • Question : Inquiry for the item from ser****Mar 12, 2018

    hi..
    x669 restock?

    Answer : [Re] Inquiry for the item from ser****

    no restock, thank you

+View all Notice, FAQ, Q&A >>
FASHION ACCESSORIES ($6~$18) /Hair ties / Headband / clip /Hair band/Head Band/Rubber band / Kids
FASHION ACCESSORIES ($6~$18) /Hair ties / Headband / clip /Hair band/Head Band/Rubber band / Kids
Item Q&A
  • Question : Inquiry from dac****Apr 06, 2018

    Wrong item delivered, and i did not receive the items i bought at all!
    Order number
    252040281
    252040282

    Answer : [Re] Inquiry from dac****

    Hi, Dear buyer, sorry for the messed up. you may exchange at any our outlets if you happen to be around, located at CityLink mall #B1-45 (City hall MRT), or Square 2 mall #03-46 (Novena MRT) or #02-95, Harbourfront centre mall ( Harbourfront MRT), or KB-1 #05-02, (Kaki Bukit MRT) PLEASE CONFIRM WITH US HERE BEFORE SELF COLLECTION OR EXCHANGE, WE NEED TO PREPARE FROM WAREHOUSE AND DELIVERY TO OUTLET. or you may exchange any other item in shop (CAN TOP UP PRICE DIFFERENCE, BUT NO REFUND).

    Or you may want us resend to by Qxpress? thank you

    Question : [Re] Inquiry from dac****

    Resend the correct 2 items by QExpress?
    Yes please

    Answer : [Re] Inquiry from dac****

    ok, I will arrange for you today, sorry for the trouble. thank you

  • Question : ItemJan 05, 2018

  • Question : Inquiry for the item from tan****Sep 29, 2017

    May I know which head band is the code U042 for? U043 is for black. I want to order the navy blue. Thanks.

    Answer : [Re] Inquiry for the item from tan****

    hi, dear buyer, as attached, U042 is pink and brown. and U043 is black color, but oos now. thank you

  • Question : Djc19Nov 21, 2015

    Hello seller is there a restock for DJC19 soon? Thanks!

    Answer : [Re] Djc19

    hi, dear, sorry, this design I think we will not restock and bring new design in the future, thks

  • Question : cart no.: 9741438Sep 14, 2015

    I have already written in memo during purchase not to ship my items. Will self collect. Pls verify. Thanks!

    Answer : [Re] cart no.: 9741438

    noted with thank u

+View all Notice, FAQ, Q&A >>
EARRING JEWELRY  EARRINGS  EAR STUDS  FASHION ACCESSORIES
EARRING JEWELRY EARRINGS EAR STUDS FASHION ACCESSORIES
Item Q&A
  • Question : Inquiry for the item from cin****Mar 25, 2018

    Hi I rec thr pearl earring n the floral earrings however they are really too big as I thought the picture looks just nice . Can I do exchange

    Answer : [Re] Inquiry for the item from cin****

    Hi, Dear buyer, you may exchange at any our outlets if you happen to be around, located at CityLink mall #B1-45 (City hall MRT), or Square 2 mall #03-46 (Novena MRT) or #02-95, Harbourfront centre mall ( Harbourfront MRT), or KB-1 #05-02, (Kaki Bukit MRT) PLEASE CONFIRM WITH US HERE BEFORE SELF COLLECTION OR EXCHANGE, WE NEED TO PREPARE FROM WAREHOUSE AND DELIVERY TO OUTLET. or you may exchange any other item in shop (CAN TOP UP PRICE DIFFERENCE, BUT NO REFUND).

    Or send back us at “#05-02, KB-1, 1 Kaki Bukit Ave 3, Singapore 416087, mixshop” for exchange, please write a memo with your order number and what item you want change inside, thank you

  • Question : Inquiry for the item from dor****Mar 10, 2018

    Hi,

    How come one of the ear ring is missing? The accessories on the ear ring. I just receive it yesterday. Tried calling but nobody pick up.

    Answer : [Re] Inquiry for the item from dor****

    hi, dear buyer, sorry for the late reply, we were off on weekend, as attached, this is T004 design same as we listing. anyway, if you do not like this design, we may arrange exchange for you to other design, thank you

    Hi, Dear buyer, you may exchange at any our outlets if you happen to be around, located at CityLink mall #B1-45 (City hall MRT), or Square 2 mall #03-46 (Novena MRT) or #02-95, Harbourfront centre mall ( Harbourfront MRT), or KB-1 #05-02, (Kaki Bukit MRT) PLEASE CONFIRM WITH US HERE BEFORE SELF COLLECTION OR EXCHANGE, WE NEED TO PREPARE FROM WAREHOUSE AND DELIVERY TO OUTLET. or you may exchange any other item in shop (CAN TOP UP PRICE DIFFERENCE, BUT NO REFUND).

    Or send back us at “#05-02, KB-1, 1 Kaki Bukit Ave 3, Singapore 416087, mixshop” for exchange, please write a memo with your order number and what item you want change inside, thank you
    (Mar 12, 2018 11:50)

WALL CLOCK 3D Modern art Clock Flip Clock DIY digital silent clock
WALL CLOCK 3D Modern art Clock Flip Clock DIY digital silent clock
Item Q&A
Metallic Jewelry tattoo stickers / Flash tattoo / Gold and silver Tattoo Stickers /
Metallic Jewelry tattoo stickers / Flash tattoo / Gold and silver Tattoo Stickers /
Item Q&A
  • Question : Inquiry for the item from via****Mar 05, 2018

    Do you have stock for HSC009 and HSC047? Also, do you have physical store for self collection?

    Answer : [Re] Inquiry for the item from via****

    hi, dear buyer, we do have stock of HSC009, but HSC047 out of stock. for self collection: #05-02, KB1, 1 Kaki Bukit Av3, S'416087, Opening Hrs: 8:30am ~6pm Mon - Sat.

  • Question : DIY tattooMay 12, 2016

    Hi, just check if I'm able to purchase blank sticker and I use my own design and use the blank sticker using inkjet printer to print on my own?

    Answer : [Re] DIY tattoo

    Hi Dear, Sorry we don't have a blank sticker in our shop. As you can see in our website all the stickers have a design. Thank you!

KIDS ACCESSORIES ($0.5~$1.9) baby accessories Hair Accessories headband rubber band  Kids gift
KIDS ACCESSORIES ($0.5~$1.9) baby accessories Hair Accessories headband rubber band Kids gift
Item Q&A
  • Question : Incoming stocks?Mar 02, 2018

    Hi, will you have more stocks of W500 to W505 coming in?

    Await your quick reply. Thanks!

    Answer : [Re] Incoming stocks?

    hi, dear buyer, sorry no restcok. we will bring new designs. thank you

  • Question : restockDec 22, 2017

  • Question : Inquiry for the item from sab****Dec 20, 2017

    Hi
    Are u bringing stock for Y027-030 (princess) ?
    Thanks

    Regards

    Answer : [Re] Inquiry for the item from sab****

    hi, no so sure, we may bring new designs. thank you

  • Question : Item not receivedOct 25, 2016

    this is ridiculous, ordered items 2month ago and have not received it. This is the first time not receiving and claiming singpost lost the items. I been buying online for so many times and years and never come across this remark!

    Answer : [Re] Item not received

    Hi, ok, I will check and ask warehouse resend to you, I will ask warehouse take a pic whatsapp or SMS you before we send. ok? thks

  • Question : not received itemsOct 03, 2016

    Hi i have not received my item it has been 3-4 weeks? can you please check thanks

    Answer : [Re] not received items

    hi, we are sorry for the delay, usually, singpost will take 3~5 working days for the delivery, but sometimes may got delay up to weeks. pls let us know if you still could not receive by this week. we will process you order as a lost mail and arrange replacement then. thks

    Question : [Re] not received items

    Hi, i have not receive my item yet, can you please remail?

    Answer : [Re] not received items

    ok, pls geive me your order number. thks

    Question : [Re] not received items

    105085137
    (Sep 07, 2016 )

    Answer : [Re] not received items

    hi, ok, I will resend for you by today. thank you.

+View all Notice, FAQ, Q&A >>
1.2m Printed Lace (Width: 0.9cm) /shoe laces / athletic shoelace / Sneaker shoelaces / shoe laces /
1.2m Printed Lace (Width: 0.9cm) /shoe laces / athletic shoelace / Sneaker shoelaces / shoe laces /
Item Q&A
  • Question : Enquiry regarding deliveryFeb 27, 2018

    Hello,

    I need items by Monday 5th March but can only order tomorrow Wednesday 28th February evening, can I receive them on time? Or is there an office that I can collect?

    Thank you.

    Regards,
    Hedzlyn

    Answer : [Re] Enquiry regarding delivery

    Hi, you may consider choose Qxpress for the delivery, usually, Qxpress takes 2~3 working days for the delivery, or you may self collection from us at #05-02, KB1, 1 Kaki Bukit Av3, S'416087, Opening Hrs: 8:30am ~6pm Mon - Sat. pls leave a memo indicate Self collect at KB-1. if you want self collect. thank you

    Question : [Re] Enquiry regarding delivery

    Hello. Thank you for the information!

    Answer : [Re] Enquiry regarding delivery

    Is it possible to purchase directly at KB1? or must we order through here first and collect there?

    Question : [Re] Enquiry regarding delivery

    hi, both can. KB1 only accept CASH PAYMENT . thank you

  • Question : Inquiry for the item from lee****Oct 23, 2017

    Is there shoes laces for age 3 shoes?

    Answer : [Re] Inquiry for the item from lee****

    hi, it depends on length and sharp. thank you

  • Question : Inquiry from pap****Oct 16, 2017

    Ordered printed lace of #02 (pink/white) but received #03 (blue/white). My order no.231217337.

    Answer : [Re] Inquiry from pap****

    This is the order form inside the parcel

    Question : [Re] Inquiry from pap****

    Did I make a order mistake or you send in mistake?

    Answer : [Re] Inquiry from pap****

    hi, dear buyer, sorry for the messed up, we sent wrongly, I will resend a new piece of I02 today. thank you

  • Question : Show laceNov 26, 2016

    Is this one shoe lace or a pair (two) shoe lace? Thanks

    Answer : [Re] Show lace

    hi, is come for 1 pair, thks

KOREA STICKERS /  Korean Diary Sticker - Assorted Design / Fast Delivery / decoration stickers
KOREA STICKERS / Korean Diary Sticker - Assorted Design / Fast Delivery / decoration stickers
Item Q&A
  • Question : Inquiry related delivery from ong****Feb 11, 2018

  • Question : ST134 StockDec 27, 2017

    May I know when will stock be available for this? Thanks.

    Answer : [Re] ST134 Stock

    hi, dear buyer, no so sure, we will check supplier and try to restock. thank you

  • Question : [About Item] Related InquiriesMar 21, 2017

    Will you be restocking ST121 or replace listing with similar Molang item?

    Answer : [Re] [About Item] Related Inquiries

    I will check and get back to you soon. thanks

    sorry for the late reply, we update new design of the molang at our listing ST127-132. thank you

  • Question : [About Item] Related InquiriesDec 26, 2016

    For items St109 and St 111, it is stated as $1.20 per sheet but when I clicked into my cart, it states $2.20 per sheet - please advise the right pricing. Thank you.

    Answer : [Re] [About Item] Related Inquiries

    sorry for the messed up. is $S1.2 we updated the price. thank you

  • Question : Status of OrderNov 25, 2016

    Hi,
    I've yet to receive my order 194337362. Has it been sent out already? It's been almost 2 weeks since I had placed the order.

    Answer : [Re] Status of Order

    hi, dear buyer, I checked. your order was returned by singpost to us, due to wrong address as attached pic. pls check your address, thank you

    Question : [Re] Status of Order

    Hi, that is not my address. Can you please check again. Thanks!

    Answer : [Re] Status of Order

    hi, sorry for the messed up. I checked our record, is sent on 14 Nov by normal mail, did you check your letter box? you may let me know if you still could not receive by this week. thank you

    Question : [Re] Status of Order

    Hi, I've still not receive my order.
    Just a note that I've made 2 separate orders. Have received 1 but not the other. Not sure if this was overlooked and only 1 order sent out?

    Answer : [Re] Status of Order

    hi, may I know which one is missing? thank you

    Question : [Re] Status of Order

    Hi, it's ST039. Thanks.

    Answer : [Re] Status of Order

    ok, in this case, I porcess it as a lost mail and arrange resend a replacement for us as good today. thank you

+View all Notice, FAQ, Q&A >>
SHOE LACE / athletic shoelace / Sneaker shoelaces / shoe laces / flat shoe laces / rape lace
SHOE LACE / athletic shoelace / Sneaker shoelaces / shoe laces / flat shoe laces / rape lace
Item Q&A
  • Question : Inquiry related delivery from hyu****Feb 11, 2018

  • Question : Inquiry for the item from t_c****Nov 10, 2017

    hi can I check if the laces come in a pair?

    Answer : [Re] Inquiry for the item from t_c****

    hi, yes, 1 pair per order

  • Question : Inquiry for the item from yen****Aug 18, 2017

    Hello there. I have received all of my items, but I think you missed sending me the shoe laces. It should come with other items I got from you since it's one shipping group. My order number is 224703003.
    Could you please arrange another shipment for my shoe lace? Or should I just pick it up at the store? Thank you for your help. And thanks for the free gifts (heart beads) :)

    Answer : [Re] Inquiry for the item from yen****

    Hi, dear buyer, your order was sent on Aug 11, 2017 by Singpost normal mail, usually, Singpost take 3~5 working days for the delivery, but, sometime may got delay up to weeks. pls check your letter box sometimes. or see if any Singpost notice, thank you.

    Question : [Re] Inquiry for the item from yen****

    Oh I see. Does it mean the shoelace is sent separately? I thought it was sent together with my beads. Thank you for your assistance :)

    Answer : [Re] Inquiry for the item from yen****

    hi, dear buyer, yes, I think so, because I checked, seems you made 2 separate orders, our warehouse team follow orders pack and send. thank you

  • Question : ?Confused in ordering colorful lacesApr 23, 2017

    Can you advise how do I get to order the colors like #04, #24, etc...those individual colorful laces?

    Answer : [Re] ?Confused in ordering colorful laces

    How to select ?

    Select: 1 SHAPE (Flat, Oval, Printed)
    2 LENGTH & WIDTH (0.9m ~ 1.8m)
    3 COLOR (57 Colors Available)
    #04 = Code A : 0 Code B : 4

  • Question : ?Confiused in placing the colorsApr 23, 2017

    Can you advise how do I get to order the colors like #04, #24, etc...those individual colorful laces?

    Answer : [Re] ?Confiused in placing the colors

    How to select ?

    Select: 1 SHAPE (Flat, Oval, Printed)
    2 LENGTH & WIDTH (0.9m ~ 1.8m)
    3 COLOR (57 Colors Available)
    #04 = Code A : 0 Code B : 4

+View all Notice, FAQ, Q&A >>
「mixshop.sg」★ Toe Nail Stickers ★ Toe Nail Foils Nail sticker / Toe Nail Patch
「mixshop.sg」★ Toe Nail Stickers ★ Toe Nail Foils Nail sticker / Toe Nail Patch
Item Q&A
  • Question : Why Cancel??Feb 08, 2018

    Hi Seller...I have just received message that you have cancelled one item in my order but upon checking your listing, I realised that you still have stocks. Is there any reason why you are cancelling my order?

    Answer : [Re] Why Cancel??

    hi, dear buyer, sorry, becuase that design is out of stock, we try to sms you but no PH no. we cancelled and refunded at Q10. and sent rest already, sorry for the trouble.

    Question : [Re] Why Cancel??

    Hi Seller...if you could email to me, i would have change to other designs as postage is expensive if I were to re-order just one item. What I have ordered is for our staff event....

    Answer : [Re] Why Cancel??

    so sorry for the trouble.

  • Question : self collect this saturday at kaki bukitJan 31, 2016

    Hi, if i order today, can i self collect it by this Saturday at kaki bukit, KB1? I need it for Chinese new year

    Answer : [Re] self collect this saturday at kaki bukit

    hi, dear, yes, Pls write "self collect at KB-1" into memo to us when you make the order. we will take 1~2 days for preparation, and SMS you once ready for collection. The shipping fee will be refunded by Cash Then, Thank you.

  • Question : Have not receive the toes stickesOct 07, 2015

    Hi sellers, I have received ur nail stickers but toes stickers you do not send together. Pls send to me base on the order. Thks

    Answer : [Re] Have not receive the toes stickes

    hi, dear, Usually, Singpost will take 3~5 working days for small packet delivery, but sometimes there may delays up to weeks, pls kindly wait for another few more days, and check you letter box sometimes. you may let us konw, if you still could not received by next week, thank u

  • Question : exchangeJun 18, 2015

    It's me again. I can do the exchange at serangoon nex mall. Please arrange..thanks

    Answer : [Re] exchange

    we are sorry for the mess up, I will ask my packing colleague to what'sup u directly to confirm the design.

  • Question : Almost all stock I ordered wrong.Jun 18, 2015

    Yr coding is confusing. All came wrong though the code u stated there is right. Example. MZJ 054. I TOT it should b the hello kitty. I ordered 10 designs. All the design is all I don like. I hope u do me an exchange n guide me to do a correct coding. I'm willing to pay for postage for exchange rather than I don wan to use the all 10 packs here which is not to my liking.

    Answer : [Re] Almost all stock I ordered wrong.

    we are sorry for the mess up, I will ask my packing colleague to what'sup u directly to confirm the design.

+View all Notice, FAQ, Q&A >>
★ Taiwan Handmade Eyelashes ★ False Eyelashes / Double Eyelid Tape/Eye Lid Sticker/bottom eyelashes
★ Taiwan Handmade Eyelashes ★ False Eyelashes / Double Eyelid Tape/Eye Lid Sticker/bottom eyelashes
Item Q&A
  • Question : Inquiry related delivery from gby****Jan 29, 2018

    My order nos. 242394699 for 215 black band not received yet . Please send me 215 transparent if stock for the black band 215 still not in. Tks

    Answer : [Re] Inquiry related delivery from gby****

    hi, dear buyer, sorry for the delay, we have restocked the 215, we will send out by today. thank you

  • Question : [About Item] Related InquiriesJan 10, 2017

    Hi when will you restock the white glue?

    Answer : [Re] [About Item] Related Inquiries

    Dear buyer, we will restock after CNY. Thank you.

  • Question : [About Item] Related InquiriesDec 30, 2016

    Hi,

    The double eyelid tape in big grid is not 144 pieces as stated in your page. I received 1 packet only 72 pieces. Shortage of another 72 pieces.

    Item quantity is not true to buyer as of your store page.

    Kindly assist and thanks.

    Answer : [Re] [About Item] Related Inquiries

    hi, dear buyer, is 72 pair = 144 pieces, one pair is 2 pieces, pls kindly check. thank you

  • Question : Item not receivedNov 27, 2016

    Cart number 105226557

    Answer : [Re] Item not received

    so sorry for the delay, I arrange resend today, thank you

  • Question : Item not receivedNov 26, 2016

    Hi.. I've been waiting for my eyelash to arrive for more than 3 months already..

    Answer : [Re] Item not received

    hi, dear buyer, sorry for the delay, may I have your order number to check, thks

    Question : [Re] Item not received

    View 2 attachments

    Answer : [Re] Item not received

    so sorry for the delay, I arrange resend today, thank you

+View all Notice, FAQ, Q&A >>
Korean Fashion Leggings/Good quality Comfort Cool
Korean Fashion Leggings/Good quality Comfort Cool
Item Q&A
  • Question : self collection?Jan 02, 2018

    Able to do self collection?

    Answer : [Re] self collection?

    hi, yes, where do you want to collect, if collect at warehse at KB-1, #05-02, Kaki Bukit, you can come to collect anytime during our open hr Mon to Sat 8:30-6:30pm. if want collect at retail outlet, located at CityLink mall #B1-45 (City hall MRT), or Square 2 mall #03-46 (Novena MRT) or #02-95, Harbourfront centre mall ( Harbourfront MRT), or KB-1 #05-02, (Kaki Bukit MRT) PLEASE CONFIRM WITH US HERE BEFORE SELF COLLECTION OR EXCHANGE, WE NEED TO PREPARE FROM WAREHOUSE AND DELIVERY TO OUTLET. thank you

「mixshop.sg」★ Nail Art 3D Stickers Decals ★ Nail Foils / Nail Patch Nail Stickers Nail Art Nail sticker Nail Toe Glitters Nail Sticker NAIL FOILS Toe sticker
「mixshop.sg」★ Nail Art 3D Stickers Decals ★ Nail Foils / Nail Patch Nail Stickers Nail Art Nail sticker Nail Toe Glitters Nail Sticker NAIL FOILS Toe sticker
Item Q&A
  • Question : Store pickup optionDec 18, 2017

    Hi, is store pickup available? If not, is all of the products you listed here in both of your retail outlets in Citylink & Square 2?

    Answer : [Re] Store pickup option

    hi, store pick up is avaible at our warehouse at #05-02, KB-1, 1 Kaki Bukit ave, 3. retial outlet sale limited design of the nail sticker. thank you

    Question : [Re] Store pickup option

    So I can go down to your warehouse and purchase straight without ordering online?

    Answer : [Re] Store pickup option

    ok, you can come down to choose. thank you

    Question : [Re] Store pickup option

    Can I have your opening hours? Thanks

    Answer : [Re] Store pickup option

    8:30am to 6pm Monday to Sat. thank you

  • Question : Order No. 185281928 / 185281929Sep 01, 2016

    May I know when did your post the above order? It has been more than a week, but the item has yet to arrive.

    Answer : [Re] Order No. 185281928 / 185281929

    Hi, we will check for u again. Thank u

    Question : [Re] Order No. 185281928 / 185281929

    I've yet to receive my order. Did you post the items?

    Answer : [Re] Order No. 185281928 / 185281929

    Hi, we already sent out ur items. Maybe got some delayed. However, if u haven't received it until nextweek just let us know we will process it as a lost mail and we will resend u a new one as a goodwill. Thank u

LANGSHA Crothless Pantyhose / Langsha Pantyhose / Stocking/ Fishnet Stocking
LANGSHA Crothless Pantyhose / Langsha Pantyhose / Stocking/ Fishnet Stocking
Item Q&A
  • Question : Inquiry for the item from ang****Dec 12, 2017

    Hi which one is beige colour? What does s0 to s6 means?

    Answer : [Re] Inquiry for the item from ang****

    hi, dear buyer, as attached, pls refer to pic color code number to make order. thank you

  • Question : Inquiry for the item from flo****May 13, 2017

    Hi, can I add one more stocking in my.last order list ? And also get the buy 5, free 1

    Answer : [Re] Inquiry for the item from flo****

    hi, dear buyer, sorry for the late reply. I will keep your order 1st, pls let me know you new order number, we will send together and get free 1. thank you

    Question : [Re] Inquiry for the item from flo****

    Hi, I would like to order 1 more crotchless stocking, skin colour. And get the free black crotchless stocking. The delivery charge still charge me for 1 piece ?

    Answer : [Re] Inquiry for the item from flo****

    hi, sorry, I unable to change the $0.9 delivery fee for you, in this case, we send you 1 normal black boat sock (cost $1) to instead the $0.9 normal mail fee, is ok for you? if ok, pls get me order number, I will arrange send together for you. thank you

    Question : [Re] Inquiry for the item from flo****

    Ok. Thanks. Apologies for the trouble. And also last year I got two design stockings which your staff say no stock, but still now I never receive it

    Answer : [Re] Inquiry for the item from flo****

    Ok. Thanks. Apologies for the trouble. And I have an order last year, your staff sms me say two design pattern stocking no stock, till now I have not receive it

    Question : [Re] Inquiry for the item from flo****

    ok, I will check for you, see if any record and get back to you soon.

    Hi, dear buyer, sorry for the delay, yes, I checked record, we do owe you S203 and S212. we do have stock of S212, but S203 is out of stock, the S203 do you want to change to other design? we will send together, what free piece you want ? I will prepare for you also. thank you
    (May 19, 2017 11:21)

    Answer : [Re] Inquiry for the item from flo****

    Ok. Noted with thanks. I tell you my.order no and the other design I want. Sorry, busy with work now

    Question : [Re] Inquiry for the item from flo****

    ok, take you time, pls let me know when you free. thank you

    Answer : [Re] Inquiry for the item from flo****

    I want get the S283, as to replace the out of stock S203. The free stocking can I get the crotchless stocking ?

    Question : [Re] Inquiry for the item from flo****

    Order no is 110671123

    Answer : [Re] Inquiry for the item from flo****

    ok, we do have s283, I will free the crothless stock for you also, we will send by today. thank you

  • Question : restockMay 18, 2017

    hi will you restock s203?thanks

    Answer : [Re] restock

    NO STOCK OF S203. THANK YOU

  • Question : Shipping to PopstationMay 16, 2017

  • Question : No reference to productNov 16, 2016

    Unable to order! Which is S0, which is S5?
    What product is option 1.2.4.5.4,5.....???

    Answer : [Re] No reference to product

    pls kindly refer to your new lingsting at http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=416648489 thks

+View all Notice, FAQ, Q&A >>
BALLET WEAR TIGHTS KIDS TIGHT STOCKING LEGGING PANTYHOSE BALLET LONG SOCK FOR BABY GIRL
BALLET WEAR TIGHTS KIDS TIGHT STOCKING LEGGING PANTYHOSE BALLET LONG SOCK FOR BABY GIRL
Item Q&A
  • Question : Need help with the ordering codeDec 05, 2017

    Hi, I would like to buy 5pcs of kids legging in black for my 3year old daughter, please guide through the ordering code(a-b-c). Thanks!

    Answer : [Re] Need help with the ordering code

    a: S6 b:2 c:0

  • Question : Inquiry from cle****Nov 08, 2017

  • Question : Self collectOct 20, 2017

    Hi, Can I able to self-collect the items from your shop.

    Answer : [Re] Self collect

    hi, dear buyer, you may leave a memo when self collection and collection location. we will send to outlet for you, usually takes 3~5 days, thank you

  • Question : Inquiry for the item from miz****Jun 03, 2017

    Hi i would like to buy the yellow leggings for my 4 yr old. May i know what is the code to use so i dont get order wrongly?

    Answer : [Re] Inquiry for the item from miz****

    hi, dear buyer, sorry, we do not have stock of yellow leggings for kids so far, thank you

  • Question : Inquiry for the item from waw****Apr 09, 2017

    What is the length and waist for the s612 and s613?

    Answer : [Re] Inquiry for the item from waw****

    hi, stocking is stretchable. and free size

+View all Notice, FAQ, Q&A >>
KIDS ACCESSORIES ($2~$6) baby accessories Hair Accessories headband rubber band Kids gift
KIDS ACCESSORIES ($2~$6) baby accessories Hair Accessories headband rubber band Kids gift
Item Q&A
  • Question : Inquiry related delivery from sia****Nov 22, 2017

    Can I opt for self collection instead? Need to get it in a few days time.

    Answer : [Re] Inquiry related delivery from sia****

    hi, for urgent orders , you may select Quik one day delivery, or leave a meno self collection at #05-02, KB-1, 1 Kaki Bukit Ave 3, Singapore 416087. thank you

A4 size Decoration PVC Sticker for phone/laptop/tablet/car/helmets/baggage/scrapbook/luggage Waterpr
A4 size Decoration PVC Sticker for phone/laptop/tablet/car/helmets/baggage/scrapbook/luggage Waterpr
Item Q&A
  • Question : Inquiry for the item from gty****Nov 21, 2017

    hi can i purchase the stickers at your store directly? or order on qoo10 n self collect the next day? require them urgently

    Answer : [Re] Inquiry for the item from gty****

    hi, our outlets do not sale this type sticker, you have to buy directly or self collect at our warehouse at #05-02, KB-1, 1 Kaki Bukit ave 3, Singapore 416087, or use Qquik one day delivery service . thank you. our warehouse open hr 9am t0 6:30pm thank you

    Question : [Re] Inquiry for the item from gty****

    oh. so i can go down to warehouse to see the stickers and purchase on the spot?

    Answer : [Re] Inquiry for the item from gty****

    yes. our warehouse open hr 9am t0 6:30pm thank you

  • Question : StickersNov 13, 2017

    Hi Seller
    I wanted to order TZ001, 003, 016, 019, 030 & 035 each for 5pcs. I realised there is only up to 9. Are you able to tell me if your shop at Cityhall available for those not in your list?

    Answer : [Re] Stickers

    hi, dear buyer, what did you mean only up to 9? up to 9 pieces? or order code can not select? our outlet sale limited design of stickers

    Question : [Re] Stickers

    Hi Seller
    I managed to get it now. Like for TZ035. I need to choose TZ0, 3, 5. No worry I have ordered. Thank you!

    Answer : [Re] Stickers

    thank you, have a nice day

  • Question : Restock TZ012Feb 07, 2017

    Hi! Will you be restocking TZ012 the toki doki one soon? :)

    Answer : [Re] Restock TZ012

    sorry for the late reply, I will check and get back to you.

  • Question : restockNov 18, 2016

    hi may i know if u are planning to restock TZ028? cos it seems like a very popular choice haha. if yes, when? im planning to get them

    Answer : [Re] restock

    hi, dear buyer, I will check with our supplier, usually, take 3~4 weeks for restock. thanks

    Question : [Re] restock

    ohh okkk thanks!!!

    Answer : [Re] restock

    thank you

    Question : [Re] restock

    i just received the sticker that i ordered, thank u!! anyway, have u checked with your supplier?

    Answer : [Re] restock

    sorry, not yet, busy for openning new shop. I will check next week. thank you

  • Question : Store collectNov 18, 2016

    Hi seller. Send you message earlier on regarding store collection for my order.

    Answer : [Re] Store collect

    hi, dear buyer, so sorry for the late reply, I was off for weekend. I checked with our warehouse, your orders were sent by normal mail on 18 Nov.... usually, for singpost normal mail order, warehouse will send on next day... we are sorry for the issue. next time if you need urgently, you may select "store pickup" or "Qxpress" for "store pickup" because, we need to prepare from warehouse and send to Outlet for collection. usually, takes 2~5 working day. and Qxpress takes for 2~3 wroking days for the delviery.

+View all Notice, FAQ, Q&A >>
Scarf Scarves shawl Korean style long scarf wrap shawl with many design 「mixshop.sg」
Scarf Scarves shawl Korean style long scarf wrap shawl with many design 「mixshop.sg」
Item Q&A
  • Question : SC337 & SC 315Nov 19, 2017

    Hi,


    any restock for these SC 337 & SC 315 ?



    thanks

    Answer : [Re] SC337 & SC 315

    sorry , no so sure. we prefect to bring new designs. thakn you

    Question : [Re] SC337 & SC 315

    any new design coming soon ?

    Answer : [Re] SC337 & SC 315

    SC373-396 is new arrival

  • Question : Inquiry related delivery from rum****Jul 24, 2017

  • Question : Inquiry for the item from sum****May 12, 2017

    Hi, may I know for SC316 the length is it 185cm and width 100cm?

    Thanks

    Answer : [Re] Inquiry for the item from sum****

    hi, dear buyer, yes length is it 185cm and width 100cm , but got + - 5cm . thank you

  • Question : Inquiry for the item from jen****May 06, 2017

    Any more stock for Sco33?

    Answer : [Re] Inquiry for the item from jen****

    hi, dear buyer, sorry, supplier no stock also. thank you

  • Question : stock for SC350?Apr 23, 2017

    no option for SC350

    Answer : [Re] stock for SC350?

    I will check and update you, thank you

    hi,dear buyer, we updated our option. pls try agian. thank you
    (Apr 24, 2017 15:56)

+View all Notice, FAQ, Q&A >>
「mixshop.sg」★ Nail Stickers ★ Nail Foils / Nail Patch / Nail Stickers Nail Art Nail sticker Nail Toe Glitters Nail Sticker NAIL FOILS Toe sticker
「mixshop.sg」★ Nail Stickers ★ Nail Foils / Nail Patch / Nail Stickers Nail Art Nail sticker Nail Toe Glitters Nail Sticker NAIL FOILS Toe sticker
Item Q&A
  • Question : Inquiry for the item from dre****Nov 10, 2017

    I also want to exchange ADC11 to AGC 17. And AIC15 change to AFC15. Total exchange 3 including the wrong one you sent. Please prepare ASAP. I am coming to Nex to exchange!

    Answer : [Re] Inquiry for the item from dre****

    hi, our Nex outlet is closed. you may exchange at any our outlets if you happen to be around, located at CityLink mall #B1-45 (City hall MRT), or Square 2 mall #03-46 (Novena MRT) or #02-95, Harbourfront centre mall ( Harbourfront MRT), or KB-1 #05-02, (Kaki Bukit MRT) PLEASE CONFIRM WITH US HERE BEFORE SELF COLLECTION OR EXCHANGE, WE NEED TO PREPARE FROM WAREHOUSE AND DELIVERY TO OUTLET. or you may exchange any other item in shop (CAN TOP UP PRICE DIFFERENCE, BUT NO REFUND).

    Or send back us at “#05-02, KB-1, 1 Kaki Bukit Ave 3, Singapore 416087, mixshop” for exchange, please write a memo with your order number and what item you want change inside, thank you

  • Question : Inquiry for the item from dre****Nov 10, 2017

    Order number 233932383. Wrong order sent. So when can I come NEX for exchange? ??

    Answer : [Re] Inquiry for the item from dre****

    hi, our Nex outlet is closed. you may exchange at any our outlets if you happen to be around, located at CityLink mall #B1-45 (City hall MRT), or Square 2 mall #03-46 (Novena MRT) or #02-95, Harbourfront centre mall ( Harbourfront MRT), or KB-1 #05-02, (Kaki Bukit MRT) PLEASE CONFIRM WITH US HERE BEFORE SELF COLLECTION OR EXCHANGE, WE NEED TO PREPARE FROM WAREHOUSE AND DELIVERY TO OUTLET. or you may exchange any other item in shop (CAN TOP UP PRICE DIFFERENCE, BUT NO REFUND).

    Or send back us at “#05-02, KB-1, 1 Kaki Bukit Ave 3, Singapore 416087, mixshop” for exchange, please write a memo with your order number and what item you want change inside, thank you

  • Question : Inquiry for the item from dre****Nov 10, 2017

    Seller told me one of the design is out of stock. And still yet send me wrong item. Now pending for exchange.

    Answer : [Re] Inquiry for the item from dre****

    hi, our Nex outlet is closed. you may exchange at any our outlets if you happen to be around, located at CityLink mall #B1-45 (City hall MRT), or Square 2 mall #03-46 (Novena MRT) or #02-95, Harbourfront centre mall ( Harbourfront MRT), or KB-1 #05-02, (Kaki Bukit MRT) PLEASE CONFIRM WITH US HERE BEFORE SELF COLLECTION OR EXCHANGE, WE NEED TO PREPARE FROM WAREHOUSE AND DELIVERY TO OUTLET. or you may exchange any other item in shop (CAN TOP UP PRICE DIFFERENCE, BUT NO REFUND).

    Or send back us at “#05-02, KB-1, 1 Kaki Bukit Ave 3, Singapore 416087, mixshop” for exchange, please write a memo with your order number and what item you want change inside, thank you

  • Question : wholesaleDec 15, 2015

    can a bulk purchase as a wholesale?

    Answer : [Re] wholesale

    hi, dear, u may email us at "mixshop.sg@gmail.com" for the bulk purchase, pls kindly let us know what items and qty you want to order, thks

  • Question : MZ 1924 or MZ 1925Oct 02, 2014

    At the selection boxes the design (white flowers on purple background) is MZ 1925 but the number on top of the photo says MZ 1924,
    and when I click on it, it also gives the number as MZ1924, so what should I do? Could you please amend the discrepancy?

    Answer : [Re] MZ 1924 or MZ 1925

    Thank you so much for the feedback, too many designs, we massed up, we sorry about it. the design (white flowers on purple background) is MZ 1925 , we amended. thank u.

CHOKER NECKLACE FASHION ACCESSORIES ($2~$6)  /Hair ties  / clip /Hair band/Head Band
CHOKER NECKLACE FASHION ACCESSORIES ($2~$6) /Hair ties / clip /Hair band/Head Band
Item Q&A
  • Question : Inquiry for the item from sar****Oct 20, 2017

    Hi when will the necklaces N048 and N065 be in stock?

    Answer : [Re] Inquiry for the item from sar****

    hi, dear buyer, sorry, we will not restock both design and bring new designs. thank you

  • Question : mailed me the wrong productAug 12, 2017

  • Question : Inquiry for the item from hel****Jul 27, 2017

    E202 ear ring will there be anty restock?

    Answer : [Re] Inquiry for the item from hel****

    I will check and get back to you soon. thank you

  • Question : [About Item] Related InquiriesMar 12, 2017

    Dear seller, are all the items available here online also available physically at the outlet in citylink as well?

    Answer : [Re] [About Item] Related Inquiries

    hi, dear buyer, most of designs (about 80% of fashiona accessories) are avaiable at our outlet. thank you, but not all due to limited space for dispaly. thank you

  • Question : [About Item] Related InquiriesFeb 10, 2017

    Hi! When will F057 be back in stock? It would be lovely if there r more colours available too:)

    Answer : [Re] [About Item] Related Inquiries

    hi, I checked, we have few stock at our retial outlet, you may let me know if you want order, I will ask drive take back and send for you then. thank you

+View all Notice, FAQ, Q&A >>
High Quality Double Eyelid Tape/Eye Lid Stickers /Invisible/Eyelash/Gel/Glue/Fake Eyelashes
High Quality Double Eyelid Tape/Eye Lid Stickers /Invisible/Eyelash/Gel/Glue/Fake Eyelashes
Item Q&A
  • Question : Inquiry for the item from esc****Aug 13, 2017

    Hi when will lace grid big be restock? Thanks!

    Answer : [Re] Inquiry for the item from esc****

    hi, yes, take about 2~3 weeks, our square 2 and citylink retail outlet still have some stock. thank you

    Question : [Re] Inquiry for the item from esc****

    Hi! Is it instock already?

    Answer : [Re] Inquiry for the item from esc****

    warehouse not yet, how many you want? I check outlet stock for you

    Question : [Re] Inquiry for the item from esc****

    Hi I would like to get about 3 packs if possible? Thanks!!

    Answer : [Re] Inquiry for the item from esc****

    I check and get back to you. thank you

    Question : [Re] Inquiry for the item from esc****

    Okie sure! Thank you!

    Answer : [Re] Inquiry for the item from esc****

    hi, dear buyer, I get back 3 packs from outlet already. so, I edit the Qty to 3, you can order now. thank you

    Question : [Re] Inquiry for the item from esc****

    Oh thank you so much!!!

    Answer : [Re] Inquiry for the item from esc****

    did you order already? I only updated 3 pcs of the Qty, thank you

    Question : [Re] Inquiry for the item from esc****

    Yes ordered once I saw your reply! ^_^ Thank you so much for your help! Really appreciates it! 👍

    Answer : [Re] Inquiry for the item from esc****

    thank you, have a nice day.

    Question : [Re] Inquiry for the item from esc****

    Hi! Thank you so much for the fast delivery of the items. I tried using it over the weekends, and realised the quality is different from the pink packaging ones I've used previously and shown on your qoo10 page. It's much thinner, doesn't stick well and doesn't hold the double eyelids folds at all. And I wasted a lot just for 1 time use.

    Kinda disappointed cos I wasn't inform of the changed version. And ordered 3 packets thinking it's the older pink packaging version. Can I get a refund for the 2 new ones which I have not open?

    Answer : [Re] Inquiry for the item from esc****

    I don't mind bringing to your shop at citylink for a refund. Cos really no point keeping them. It doesn't works for me anymore. :(

    Question : [Re] Inquiry for the item from esc****

    hi, dear buyer, this is upgarded packiing from same manufactry, we also tested before we bring in, you may try one more time. however, if still no satisfy, u can send back us or return to our outlet to get refund. thank you

    Answer : [Re] Inquiry for the item from esc****

    Yes i do like the packaging very much actually. Thank you so much for the prompt reply! I will give it a try again. Is there a time frame to return for a refund?

    Question : [Re] Inquiry for the item from esc****

    no worries. you may return and get refund from us within 3 months with original packing. my colleague advise you may use skin conditioner to clean your eyelied before use it. thank you

  • Question : Inquiry for the item from ver****Sep 10, 2017

  • Question : PriceMay 11, 2017

    Hi! is the price same instores? or would be more expensive compared to online for the eyelid tapes? thanks

    Answer : [Re] Price

    hi, dear buyer, yes, is same price at our outlet. thank you

  • Question : AdviseNov 24, 2016

    Sori if i wan a naturel look n dark volume on d lash so for 216, 217 n 218 which one will u recommend ? N i shd take d tranparent or d black band? Tis 3 design which is d most popular n tranparent n d black band which is more sellable? Thks for ur patient.

    Answer : [Re] Advise

    sorry it depends on, so many design, difficult to advise. thks

  • Question : AdviseNov 24, 2016

    N can i kno wat is d diff of tranparent band n black band? Black band will make d lash look volume n thicker n tranparent will look more naturel ? Am i right?

    Answer : [Re] Advise

    sorry it depends on, so many design, difficult to advise. thks

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