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Item Question & Answer
❤ 2019 KOREA BB CC CUSHION! ❤ FOUNDATION ★ BEAUTY BLENDER ★ PUFF ★ CREAM ★ TOP GRADE QUALITY! ★
❤ 2019 KOREA BB CC CUSHION! ❤ FOUNDATION ★ BEAUTY BLENDER ★ PUFF ★ CREAM ★ TOP GRADE QUALITY! ★
Item Q&A
❤ 2019 KOREA BEAUTY SILICONE PUFF CUSHION ❤ BB CC CREAM ★ FOUNDATION ★ BLENDING TOOL ★
❤ 2019 KOREA BEAUTY SILICONE PUFF CUSHION ❤ BB CC CREAM ★ FOUNDATION ★ BLENDING TOOL ★
Item Q&A
  • Question : Inquiry for the item from sim****Feb 15, 2019

    Hi, I have received the silicon pad. May I know if the pad comes with a layer of plastic? Or I can use as it is.

    Answer : [Re] Inquiry for the item from sim****

    Hi dear,

    Yes, you can use it as it is. You do not need to remove the layer of plastic. Hope this help :)

    Thank you!

    Question : [Re] Inquiry for the item from sim****

    Thanks!

    Answer : [Re] Inquiry for the item from sim****

    Welcome dear and thanks too! :)

【TRENDING 2019!】❤ CHARCOAL DEEP CLEANSER PORE BRUSH ❤ BLACKHEAD ★ PIMPLE ★ FACIAL ★ POWERFUL DETOX!
【TRENDING 2019!】❤ CHARCOAL DEEP CLEANSER PORE BRUSH ❤ BLACKHEAD ★ PIMPLE ★ FACIAL ★ POWERFUL DETOX!
Item Q&A
  • Question : Inquiry for the item from sta****Feb 12, 2019

【CNY 2019!】❤ EYEBROW STAMP SHAPES ❤ Oval ★ Arched ★ Korean Straight ★ Printing Perfect Brows!
【CNY 2019!】❤ EYEBROW STAMP SHAPES ❤ Oval ★ Arched ★ Korean Straight ★ Printing Perfect Brows!
Item Q&A
  • Question : Inquiry for the item from mat****Nov 28, 2018

    Hi seller, u got stock for Korean straight? Cos from your list now only got 2 types

    Answer : [Re] Inquiry for the item from mat****

    Hi dear,

    For korean straight we do not sell it seperate, it comes as a set together with the eyebrow stamp(any colour) purchase. Seperate purchases only available for "Arched" and "Oval" shape.

    Thank you.

【CNY 2019!】❤ ANGEL TEMPTATION FLOWER JELLY LIPSTICK ❤  SG WHOLESELLER ★ 100% ORIGINAL ★
【CNY 2019!】❤ ANGEL TEMPTATION FLOWER JELLY LIPSTICK ❤ SG WHOLESELLER ★ 100% ORIGINAL ★
Item Q&A
  • Question : 24K Gold Eye MaskSep 12, 2018

    Hi, seller like to check with you how to purchase your 24K gold eye mask from you.
    Kindly revert. Thanks.

    Answer : [Re] 24K Gold Eye Mask

    Hi dear,

    Yes sure, to purchase the 24K Gold Eye Mask seperately. Please kindly proceed to the link provided below:

    https://www.qoo10.sg/item/GSS-PROMO-LATEST-2018-RELEASE-24K-GOLD-INCREASED-COLLAGEN-EYE/436951710

    Thank you and hope this helps! :)

【CNY 2019!】❤ BRIGHT WHITE TEETH WHITENING PEN ❤ MADE IN USA ★ RESULTS GUARANTEED ★
【CNY 2019!】❤ BRIGHT WHITE TEETH WHITENING PEN ❤ MADE IN USA ★ RESULTS GUARANTEED ★
Item Q&A
  • Question : Inquiry for the item from mya****Jul 04, 2018

    Hi, how to use this item?

    Answer : [Re] Inquiry for the item from mya****

    Hi dear,

    To use this item, you have to apply the charcoal mask on your clean face and leave it on for about 10 mintues. Once the mask dry and harden, you can slowly peel it off , starting from the side of your face then towards the centre.

    After taking off the mask from your face, you are able to see the dead skin cells, blackheads and other impurities on the mask. Hope this helps dear :)

    Thank you!

【LATEST 2019 MODEL】❤ BLACKHEAD POWER SUCTION REMOVAL ❤ CLEANSER PORE EXTRACTOR DIAMONDPEEL EXFOLIATE
【LATEST 2019 MODEL】❤ BLACKHEAD POWER SUCTION REMOVAL ❤ CLEANSER PORE EXTRACTOR DIAMONDPEEL EXFOLIATE
Item Q&A
  • Question : Can this be used for pimple?Nov 30, 2017

    Can this be used for pimple?

    Answer : [Re] Can this be used for pimple?

    Hi dear,

    No, it is only for blackhead :)

    Thank you.

  • Question : Inquiry for the item from not****Aug 20, 2017

    How do we clean the nozzle after use?

    Answer : [Re] Inquiry for the item from not****

    Hi dear,

    You can remove the nozzle and wash it with clear soap and air dry it later on :)

    Thank you.

  • Question : Inquiry for the item from ama****Jul 31, 2017

    Hi I just tried the product .it left me with red -ish sort of like blue black on my face!!!. Please tell me how to remove it.

    Answer : [Re] Inquiry for the item from ama****

    Hi dear,

    Your skin will be adjusting itself to get used to the product, hence slight redness is a common factor, it will disappear within the next day. For the following month or so, your skin will respond more effectively towards the product as well as your skill in handling the product usage.

    Do follow our instructions on the qoo10 listing as we advise all our users to use on the same patch of skin not more than 3 seconds and also to glide the product on skin instead of plucking it out abruptly.

    If skin is slightly sensitive we also recommend user to apply a layer of moisturizing gel or toner to be fully absorb to face 5mins before using the product. Hope this helps! :)

    Thank you.

    Question : [Re] Inquiry for the item from ama****

    Hi okay ..Thank you :)

  • Question : Wrong colour?Oct 20, 2016

  • Question : RestockingDec 27, 2015

    Hi there,

    Will you be restocking red (501) anytime soon?

    Answer : [Re] Restocking

    Hi dear,

    The 501 have been restocked :)

    Thanks.

【2019 HOTSELLING】❤ LADY YOYO EYEBROW STAMP ❤ MAKEUP ★ PENCIL ★ EYESHADOW ★ EYELINER ★ NATURAL BROWS
【2019 HOTSELLING】❤ LADY YOYO EYEBROW STAMP ❤ MAKEUP ★ PENCIL ★ EYESHADOW ★ EYELINER ★ NATURAL BROWS
Item Q&A
  • Question : Inquiry for the item from eil****Oct 13, 2017

    Hi, is the eyebrow stamp made in Korea? Thanks!

    Answer : [Re] Inquiry for the item from eil****

    Hi dear,

    All eyebrow stamps are made in china regardless whether they have korea words on them or not. For your info, korea words can be printed on the product however it is still from china, as all eyebrow stamp's main factory outlet belongs to china :)

    Thank you.

  • Question : Inquiry for the item from Das****Aug 11, 2017

    Hi, you have no more stall on Korean shape?

    Answer : [Re] Inquiry for the item from Das****

    Stock*

    Question : [Re] Inquiry for the item from Das****

    Is the korean stamp included on the purchase?

    Answer : [Re] Inquiry for the item from Das****

    Hi dear,

    Yes, the "Korean" shape is included in every purchase of the eyebrow stamp. It is the default shape inside together.

    If you would like to have other shapes like "Oval" or "Arched" you can select it as add-ons. Hope this helps and thank you!

    Thank you.

    Question : [Re] Inquiry for the item from Das****

    Alright! Thank you!

  • Question : Inquiry for the item from aly****Jul 11, 2017

    I have to add on the eyebrow shape?
    If never add on the eyebrow shape, means that there isn't stamp shape will be provided?

    I want the Korea eyebrow shape but I could not select it

    Answer : [Re] Inquiry for the item from aly****

    Hi dear,

    If you just want the Korea Eyebrow Shape just purchase without the add-on will do. It is included in every purchase, add-on is only if you want Oval or Arched :)

    Thank you.

  • Question : Inquiry for the item from aly****Jul 11, 2017

    I have to add on the eyebrow shape?
    If never add on the eyebrow shape, means that there isn't stamp shape will be provided?

    I want the Korea eyebrow shape but I could not select it

    Answer : [Re] Inquiry for the item from aly****

    Hi dear,

    If you just want the Korea Eyebrow Shape just purchase without the add-on will do. It is included in every purchase, add-on is only if you want Oval or Arched :)

    Thank you.

  • Question : [About Item] Related InquiriesDec 25, 2016

    any stock for deep red and peach and violet?

    Answer : [Re] [About Item] Related Inquiries

    Hi dear,

    So sorry we out of stock for all colours, we are left with only #08 Peach. For now there will be no restock as we do not know when as well. Apologise for the inconvenience caused!

    Thank you.

+View all Notice, FAQ, Q&A >>
【X-MAS PROMO!】❤ BAMBOO CHARCOAL BLACKHEAD MASK CREAM ❤ Whitening ★ Oil Control ★ Pore Tightening ★
【X-MAS PROMO!】❤ BAMBOO CHARCOAL BLACKHEAD MASK CREAM ❤ Whitening ★ Oil Control ★ Pore Tightening ★
Item Q&A
  • Question : Inquiry for the item from sbw****Oct 04, 2017

    Hi,
    Is this product suitable for men also?

    Thank you

    Wel

    Answer : [Re] Inquiry for the item from sbw****

    Hi dear,

    Yes this is suitable for men :)

    Thank you.

【CNY 2019!】❤ KOREA M EYESHADOW PENCIL ❤ Eyeliner ★ Shimmering ★ Long Lasting ★ Waterproof ★
【CNY 2019!】❤ KOREA M EYESHADOW PENCIL ❤ Eyeliner ★ Shimmering ★ Long Lasting ★ Waterproof ★
Item Q&A
  • Question : Inquiry related delivery from Sar****Sep 04, 2017

  • Question : Item:03 Silver M shadow Pencil(+S$1.90)Mar 21, 2016

    dear seller

    when will you restock Item:03 Silver M shadow Pencil?

    thanks

    Answer : [Re] Item:03 Silver M shadow Pencil(+S$1.90)

    Hi dear,

    Restock will be soon as we do not have the exact date for now. Do check back on the listing once in awhile for updates.

    Thanks.

【AUTHENTIC JAPAN】❤ 1 FOR 1 ❤ JAPAN SEVEN BREAK SLIMMING GEL ❤  DIET ★ FAT BURNER ★ BUY 1 GET 1 FREE!
【AUTHENTIC JAPAN】❤ 1 FOR 1 ❤ JAPAN SEVEN BREAK SLIMMING GEL ❤ DIET ★ FAT BURNER ★ BUY 1 GET 1 FREE!
Item Q&A
  • Question : 1 for 1 PromoSep 20, 2016

    Dear seller,

    Is it possible to get 2 body slimming gel for the 1 for 1 promo instead of 1 body slimming and 1 face slimming gel?

    Regards,
    Belinda

    Answer : [Re] 1 for 1 Promo

    Hi dear,

    Yes we can do that for you no worries. We have change your order to 2 body slimming and have mailed it out earlier today. Hope you received them soon dear!

    Thank you.

【2019 BESTSELLING!】❤ ANGEL TEMPTATION DAZZLE LIP GLOSS ❤ TINT LIPSTICK MASK  ★ COLOUR CHANGE ★
【2019 BESTSELLING!】❤ ANGEL TEMPTATION DAZZLE LIP GLOSS ❤ TINT LIPSTICK MASK ★ COLOUR CHANGE ★
Item Q&A
  • Question : ColourSep 02, 2016

    Which pink is a lighter pink? Barbie or baby pink is light?

    Answer : [Re] Colour

    Hi dear,

    #01 Baby Pink would be the more lighter choice :)

    Thank you.

❤ 24K GOLD INCREASED COLLAGEN EYE MASK ❤ FACE ★ FACIAL ★ SLEEPING ★ WHITENING ★ ANTI-DARK EYE CIRCLE
❤ 24K GOLD INCREASED COLLAGEN EYE MASK ❤ FACE ★ FACIAL ★ SLEEPING ★ WHITENING ★ ANTI-DARK EYE CIRCLE
Item Q&A
  • Question : Urgent needed. Can i self collect?Sep 01, 2016

    Hello. I would like to buy about 7 to 8 pieces of this mini lipsticks.

    Do you have stock for the darker colors?
    Can i self collect it as it is urgent for my event.
    If shipping only, if I buy tomorrow will i get it by next wednesday?

    Answer : [Re] Urgent needed. Can i self collect?

    Hi dear,

    So sorry its only by mailing, yes if by shipping you would be able to get it before wednesday. :)
    For the darker colour choices, we only have #15 for now.

    Since you need it by wednesday, we can do a exception for you by mailing your order out early once we received the payment on our end, so that you can receive them earlier just nice for your event.

    Thank you dear :)

【LATEST 2019】❤ KOREA MAKEUP BLENDER ❤ BB CC CREAM ★ BEAUTY FOUNDATION ★ EXPANDABLE IN WATER! ★
【LATEST 2019】❤ KOREA MAKEUP BLENDER ❤ BB CC CREAM ★ BEAUTY FOUNDATION ★ EXPANDABLE IN WATER! ★
Item Q&A
  • Question : Re-stock ?Jul 20, 2016

    Hi!

    Am wondering when the normal (tear drop shape) makeup blender sponge will be re-stock ?

    Thank you
    Cassie

    Answer : [Re] Re-stock ?

    Hi dear, the blenders have just been restocked today.

    thank you :)

【JAPANESE STYLE 2019】❤ NATURAL FALSE EYELASH ❤ Original Japanese Design ★ Taiwan Pure-Handmade ★
【JAPANESE STYLE 2019】❤ NATURAL FALSE EYELASH ❤ Original Japanese Design ★ Taiwan Pure-Handmade ★
Item Q&A
  • Question : questionsOct 26, 2015

    Hi seller
    where is origin country made of this essence?
    can I massage my breast n nipple when using this essence?
    Contain any paraben or harmful ingredients though no side effects?
    Thanks

    Answer : [Re] questions

    Hi dear,

    This product is origin from france, as there are many concentrates of herbal extracts used, it is based also in china where they have sufficient quality of oriental herbs. Yes, essence is to be massage on breast only. No side effects, no additives, purely plants based extracts.

    Thanks.

    Hi dear,

    This essence is meant for the entire breast hence it is not harmful in any way if accidentally applied on other areas. You just need to focus more on the breast areas while massaging in circular motions, as ingredients are plants based extracts that focus on breast enhancment it will not have any effects on the nipples

    Thanks

    Question : [Re] questions

    Hi again I am 42yrs old, 34A
    how many bots do I have to use to see effects? 36D?
    One small bot can last?
    Thanks

    Answer : [Re] questions

    Hi dear,

    You can see effects 7days, this product will enhance your breast to your fullest potential, results may varies due to individual's body adaptbility to changes, 1inch-1cup size can be expected. If target goal is more than a cup size growth more time will be expected as 2cup size changes will not occured just overnight :)

    Best recommendation 5-7 bottles. Each bottle last 2-4wks depending on each individual's requirements

    Thanks

❤ 3CE BLACK EYELINER ❤ KOREA ★ LIQUID ★ MAKEUP ★ PENCIL ★ EYEBROW ★ EYESHADOW ★ EYELASH ★ WATERPROOF
❤ 3CE BLACK EYELINER ❤ KOREA ★ LIQUID ★ MAKEUP ★ PENCIL ★ EYEBROW ★ EYESHADOW ★ EYELASH ★ WATERPROOF
Item Q&A
  • Question : Difference between packaging black & pink?Oct 14, 2015

    Hi, are both colours black? Or is the packaging pink really pink eyeliner?? Thanks

    Answer : [Re] Difference between packaging black & pink?

    Hi Dear,

    For the eyeliner is just black only.

    Packaging meaning the package box will be in either "black" or "pink" same goes for the wordings on it.

    Hope this helps!

    Thanks.