Q&A board

Q & A Lists
Item Question & Answer
【New Designs Update】Plus Size S to 7XL Coloured Bermudas Short
【New Designs Update】Plus Size S to 7XL Coloured Bermudas Short
Item Q&A
  • Question : Inquiry for the item from wei****Jun 24, 2019

  • Question : Inquiry for the item from zac****May 22, 2019

    Which of these shorts has back pockets? Real back pockets...

    Answer : [Re] Inquiry for the item from zac****

    Hi,

    The items listed here are all real back pockets.

    Thank you.

  • Question : Inquiry for the item from des****May 16, 2019

    Hi, is self collection available?

    Answer : [Re] Inquiry for the item from des****

    Hi,

    Yes but we do not have a fix operating hours so you may need to arrange a timing with us.

    Thank you.

  • Question : Inquiry related delivery from the****Apr 29, 2019

  • Question : Inquiry for the item from teo****Apr 27, 2019

    Hi will those sizes that are sold out be restocked? if so roughly when?

    Answer : [Re] Inquiry for the item from teo****

    Hi,

    Our apology, most of the items will not be restock.

+View all Notice, FAQ, Q&A >>
New Working Cargo Pants!! Size 28 to 42!! Multi Colour x Multi Pocket x Durable x Good for Work!!
New Working Cargo Pants!! Size 28 to 42!! Multi Colour x Multi Pocket x Durable x Good for Work!!
Item Q&A
  • Question : Inquiry for the item from hap****Jun 22, 2019

    What are the differences between 1268 and 1049 cargo pants?

    Answer : [Re] Inquiry for the item from hap****

    Hi,

    2268 is Polyester but 1049 is cotton.

    Thank you.

  • Question : Inquiry for the item from dra****May 29, 2019

    My waist is 36 and my hip is 40. Which size should i buy?

    Answer : [Re] Inquiry for the item from dra****

    Hi,

    You can go for size 36.

    The size is according to the waistline.

    Thank you.

  • Question : Inquiry related return and exchange from ang****Dec 14, 2018

    Hi, have bought 2268 size 40. Is it possible to change to size 38?

    Answer : [Re] Inquiry related return and exchange from ang****

    Hi,


    We can do the exchange.

    Can you mail the items to the below address?

    MSH Retail
    My Mail Box 883698
    Singapore 919191

    Pls indicate the below items in the returned package.

    1) Returned Address

    2) Items for exchange

    3) Contact number and name
    (We will contact you via mobile message if item requested is out of stock)

    4) Returned postage for exchange items.
    (stamp/cash). You can include in the returned package.
    - $1.70 (1 pc)
    - $2.55 (2 pcs)
    - $3.35 (3-4 pcs)

    ( The rates are based on Singpost Non Registered Mail )

    Thank you.

    Question : [Re] Inquiry related return and exchange from ang****

    Have already sent back the item with return stamp. Thanks in advance

    Answer : [Re] Inquiry related return and exchange from ang****

    Thank you. We will
    Look out for the exchange package.

    Question : [Re] Inquiry related return and exchange from ang****

    Hi, till now I have not receive the exchange pants.

    Answer : [Re] Inquiry related return and exchange from ang****

    Hi,

    What is the color that you would like to exhange for 2268 size 38?

    Question : [Re] Inquiry related return and exchange from ang****

    Black colour

    Answer : [Re] Inquiry related return and exchange from ang****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry for the item from bec****Jan 23, 2019

    Hi seller

    If I made payment today can the item delivered before Chinese new year ?

    Answer : [Re] Inquiry for the item from bec****

    Hi,

    Yes, if you choose Qxpress as the courier you can receive before CNY.

    Singpost normal mail usually take 5 working days or longer during peak period.

    Thank you.

  • Question : Inquiry for the item from ju6****Dec 14, 2018

+View all Notice, FAQ, Q&A >>
Florella Mens Cargo Pants / Prolando Business Pants / Working Jeans
Florella Mens Cargo Pants / Prolando Business Pants / Working Jeans
Item Q&A
  • Question : Inquiry for the item from hap****Jun 22, 2019

    What are the differences between cargo pants $7.90 and $11.90?

    Answer : [Re] Inquiry for the item from hap****

    Hi,

    2268 is Polyester but 1049 is cotton.

    Thank you.

  • Question : Inquiry related return and exchange from pia****Jun 12, 2019

    Hi, the size I bought is too small, I would like to exchange to bigger size. How to go about this?

    Answer : [Re] Inquiry related return and exchange from pia****

    Hi,

    We can do the exchange.

    Can you mail the items to the below address?

    MSH Retail
    My Mail Box 883698
    Singapore 919191

    Pls indicate the below items in the returned package.

    1) Returned Address

    2) Items for exchange

    3) Contact number and name
    (We will contact you via mobile message if item requested is out of stock)

    4) Returned postage for exchange items.
    (stamp/cash). You can include in the returned package.
    - $1.70 (1 pc)
    - $2.55 (2 pcs)
    - $3.35 (3-4 pcs)

    ( The rates are based on Singpost Non Registered mail )

    Thank you.

    Question : [Re] Inquiry related return and exchange from pia****

    I will post back to you. Exchange to same item with size 34.

    Answer : [Re] Inquiry related return and exchange from pia****

    Thank you. We will look out for the exchange package.

    Question : [Re] Inquiry related return and exchange from pia****

    Hi, posted the exchange package on today.

    Answer : [Re] Inquiry related return and exchange from pia****

    Thank you. We will look out for the exchange package.

  • Question : Inquiry for the item from zhe****Jun 04, 2019

  • Question : Inquiry related delivery from poh****Jun 06, 2019

  • Question : Inquiry for the item from 211****Jun 02, 2019

    Do you have a shop front that i can visit to purchase directly?

    Answer : [Re] Inquiry for the item from 211****

    Hi,

    We have a warehouse but we do not have a fix operating hours.

    You can arrange a timing with us if you would like to purchase from us directly.

    We are located at 49 Tannery Lane.

    Thank you.

+View all Notice, FAQ, Q&A >>
Ready Stock! Fast Shipping! On Sale!!! NEW ARRIVAL!! Mens Casual Bermudas! Trendy Style Fitting
Ready Stock! Fast Shipping! On Sale!!! NEW ARRIVAL!! Mens Casual Bermudas! Trendy Style Fitting
Item Q&A
  • Question : Inquiry for the item from lpe****May 16, 2019

    Item 4111 -
    Hi,

    May i noe when willl 4111 be restocked? Pls advise. Thks

    Answer : [Re] Inquiry for the item from lpe****

    Hi,

    At this point, no plans to restock.

    What is the size and color you are looking at?

    Thanks.

    Question : [Re] Inquiry for the item from lpe****

    Both black and blue, either size 32 or size 33

    Answer : [Re] Inquiry for the item from lpe****

    Do you have it?

    Question : [Re] Inquiry for the item from lpe****

    Hi,

    We will check and get back to you.

    Answer : [Re] Inquiry for the item from lpe****

    Ok. Thanks again

    Question : [Re] Inquiry for the item from lpe****

    Our apology, these sizes are out of stock.

  • Question : Inquiry for the item from Dar****May 13, 2019

    Hi seller,

    I would like a beige color but I don't want slim fit. Which would you recommend ?

    Warm regards
    Daryl

    Answer : [Re] Inquiry for the item from Dar****

    Hi,

    You can look into item 4010, 582 or Rambo.

    Thank you.

  • Question : Inquiry for the item from jun****Mar 17, 2019

    Hi, do you still have 4214-1 or similar design? Side with zip pocket. Thanks.

    Answer : [Re] Inquiry for the item from jun****

    Hi,

    You may like to take a look at item 582.
    See below link.

    https://m.qoo10.sg/gmkt.inc/Mobile/Goods/Goods.aspx?goodscode=407033514&banner_no=1305330

    Thank you.

    Question : [Re] Inquiry for the item from jun****

    Do u have retail shop?

    Answer : [Re] Inquiry for the item from jun****

    Hi,

    We do not have a retail shop but a warehouse.

    We do not have a fix operating hours however we can a fix a time with you if you are keen to come down.

    Our address is at 49 Tannery Lane.

    Thank you.

    Question : [Re] Inquiry for the item from jun****

    Do u open on sunday?

    Answer : [Re] Inquiry for the item from jun****

    Sorry, we do not open on sunday but we have people around usually on Sat morning.

  • Question : Inquiry for the item from you****Feb 19, 2019

    Hi, will the Rambo cargo bermudas, colour code 5 (khaki) size 30 be replenished soon as it is out of stock currently?

    Answer : [Re] Inquiry for the item from you****

    Hi,

    The stock may come in this week.

    We will update the inventory once the stock arrive.

    Thank you.

  • Question : Inquiry for the item from 238****Jan 31, 2019

+View all Notice, FAQ, Q&A >>
Business Pants NEW ARRIVAL! 4 Styles : Florella Check Prolando Plain Stripe
Business Pants NEW ARRIVAL! 4 Styles : Florella Check Prolando Plain Stripe
Item Q&A
  • Question : Inquiry for the item from reb****May 08, 2019

  • Question : Inquiry related return and exchange from lau****Mar 12, 2019

  • Question : Inquiry for the item from vid****Feb 27, 2019

    Will Prolando Strip be re-stocked?
    Any idea when?

    Answer : [Re] Inquiry for the item from vid****

    Hi,

    We have no plans to replenish prolando Stripe pants.

    Thank You.

  • Question : Inquiry for the item from md_****Feb 27, 2019

    Hi is item regular fit or slim fit? Im size 42 but on the plus size side.

    Answer : [Re] Inquiry for the item from md_****

    Hi,

    Our business pants are regular fit.

    Thank you.

  • Question : Inquiry for the item from kya****Feb 08, 2019

    Hello! For Prolando mild stripe gray pants, I’m looking at size 36. Is the waist size or cutting for this range accurate or on the smaller size?

    Answer : [Re] Inquiry for the item from kya****

    Hi,

    The size is according to the waistline.

    If the size is 36 , it will measure 36 inches.

    Thank you.

+View all Notice, FAQ, Q&A >>
Giolici Regular Fit Jeans NEW ARRIVAL! 6 Colours Available!
Giolici Regular Fit Jeans NEW ARRIVAL! 6 Colours Available!
Item Q&A
  • Question : Inquiry for the item from Cry****May 07, 2019

  • Question : Inquiry for the item from oh_****Oct 24, 2018

    Hi Seller,
    What’s the difference between these stretchable slim jeans besides the price?
    1) MaxST
    2) 682
    3) ACE
    Thanks ☺️

    Answer : [Re] Inquiry for the item from oh_****

    Hi,

    The material are about the same for these 3 models.
    ACE is price higher because this item has just arrive not long.

    Thank you.

  • Question : Inquiry from boy****Apr 12, 2018

  • Question : differencesMar 09, 2018

    Hi,
    1 Giolici and menamax what are the differences?
    2 Which one more lighter softer comfortable?
    3 All your straight cut / regular fit jeans models, which one lighter softer comfortable?

    Thanks

    Answer : [Re] differences

    Hi,

    Giolici and Menamax straight cut and regular fit has the same cutting.

    The differences is the material.

    For lighter and softer material, you can hon for menamax.

    Thank you.

  • Question : Inquiry for the item from ser****Feb 26, 2018

+View all Notice, FAQ, Q&A >>
ZOFF Dri-Fit Polo * Cotton Polo / Plain T-Shirt
ZOFF Dri-Fit Polo * Cotton Polo / Plain T-Shirt
Item Q&A
  • Question : Inquiry for the item from kop****May 03, 2019

    Hello? You haven’t respond to my inquiry. You sent the normal blue polo. I ordered the dri fit one! I want an exchange or refund.

    Answer : [Re] Inquiry for the item from kop****

    Hi,

    Our apology, our Logistics should have contact you that the blue one is out of stock before they send out the other model.

    The model on hand is actually a better material with Microfibre material. However if is not to your liking , we can refund you and get the courier to pick up the item as the stock will only arrive in a couple of weeks time.

    Please advise.

    Thank you.

  • Question : Inquiry for the item from kop****May 02, 2019

    My order came however the blue polo is not the same as the grey. Different material! I ordered the same both colours and you gave me the cheaper blue polo as stated on this page. Not even informing. I want an exchange or refund!

    Answer : [Re] Inquiry for the item from kop****


    Our apology, our Logistics should have contact you that the blue one is out of stock before they send out the other model.

    The model on hand is actually a better material with Microfibre material. However if is not to your liking , we can refund you and get the courier to pick up the item as the stock will only arrive in a couple of weeks time.

    Please advise.

    Thank you.

  • Question : Bulk buy with printOct 29, 2018

    Hi, I'd like to know if you cater to bulk buy (200 pcs) and print small logo on the right chest for the above zoff dri fit polo?

    Answer : [Re] Bulk buy with print

    Hi,

    We can do printing of logo but will need 2 months lead time.

    Thank you.

  • Question : Inquiry for the item from leo****Jun 21, 2018

    Hi,

    Whats the gsm for the clothes? as in the thickness

    Answer : [Re] Inquiry for the item from leo****

    Hi,

    Are you checking on the Plain T-shirt’s or Polo?

    Thanks.

  • Question : sizeJul 01, 2017

    Hi, Need to confirm your size chart. You list 45cm for shoulder as S while most polo shirt list 45cm for
    shoulder as M or L. Can you pls confirm your size chart. Thks

    Answer : [Re] size

    Hi,

    We confirmed that the size chart is correct with a tolerance of +/- 1cm.

    Thank you.

+View all Notice, FAQ, Q&A >>
Latest selection Men Jogger Pants in Camo and Solid Colours
Latest selection Men Jogger Pants in Camo and Solid Colours
Item Q&A
  • Question : Inquiry for the item from glo****Apr 26, 2019

    Hi item have strings to tie at the waist?

    Answer : [Re] Inquiry for the item from glo****

    Yes there are strings tie at the waist.

  • Question : Inquiry for the item from 211****Dec 31, 2018

    Hi , I wanted to check for item 1050 black, is the waistline elastic type ? or the button and zip type?
    Thanks!

    Answer : [Re] Inquiry for the item from 211****

    Hi,

    Is elastic type.

    Thank you.

  • Question : Inquiry for the item from soh****Dec 26, 2018

    Can I check 1050 jogger pants is what kind of material? It is not cargo pants or jeans material then what material is it?

    Answer : [Re] Inquiry for the item from soh****

    Hi,

    The jogger pants is a mixture of cotton and polyester.

    It is not a jeans material.

    Thank you.

  • Question : Inquiry for the item from eug****Nov 25, 2018

    hi will the Camo pants be replenish ? Can i visit your warehouse at Tannery to try them ?

    Answer : [Re] Inquiry for the item from eug****

    Hi,

    We only left a few pieces. What is the size and colors that you are looking at?

    Thank you.

    Question : [Re] Inquiry for the item from eug****

    Either S or M. If possible to try at your warehouse ?

    Answer : [Re] Inquiry for the item from eug****

    Hi,

    Is it convenient to come down this Sat 1 Dec morning?

    Time: 10.30am to 11.30am
    Address: 49 Tannery Lane #01-01/#04-03 Noble Logistics

    Thank you.

    Question : [Re] Inquiry for the item from eug****

    Sunday morning ok for you ?

    Answer : [Re] Inquiry for the item from eug****

    Maybe next Friday morning ?

    Question : [Re] Inquiry for the item from eug****

    Hi,

    We are not open on Sunday, we will check 7 Dec Friday morning and get back to you.

    Alternative please let us know if you can come on Tuesday 4 Dec afternoon.

    Thank you.

    Answer : [Re] Inquiry for the item from eug****

    4th December earliest what time can I come down ? Is there a number I can call ? I prefer late morning

    Question : [Re] Inquiry for the item from eug****

    Hi
    You can message this mobile 97423637 directly to arrange for a suitable timing.

    Thank you.

  • Question : Inquiry related return and exchange from Jer****Nov 16, 2018

    Camo brown... I order size L 31-32 according to your chart.. But I received size 29...can't fit at all.... Can I do an exchange?

    Answer : [Re] Inquiry related return and exchange from Jer****

    Hi,

    Yes we can do the exchange. We will check our stock and get back to you.

    Question : [Re] Inquiry related return and exchange from Jer****

    OK thanks

    Answer : [Re] Inquiry related return and exchange from Jer****

    Hi,

    We have stock for size XL Camo brown.

    Can you mail the current pant to the below addrsss?

    MSH retail
    My Mailbox 893698
    Singapore 919191

    We will mail the XL to you.

    Thank you.

    Question : [Re] Inquiry related return and exchange from Jer****

    Saturday you open? I can bring down for the exchange? What the address thanks

    Answer : [Re] Inquiry related return and exchange from Jer****

    Pls let me know the suitable time and address... Thank you

    Question : [Re] Inquiry related return and exchange from Jer****

    Hi,

    What about this Sat 24 Nov 10.30am to 11.30am?

    Here’s our warehouse address:

    49 Tannery Lane #01-01/#04-03 Noble Logistics.

    Thank you.

    Answer : [Re] Inquiry related return and exchange from Jer****

    Should be OK. I will be there. Thanks

    Question : [Re] Inquiry related return and exchange from Jer****

    Thank you. Please let us know if there are changes.

    Answer : [Re] Inquiry related return and exchange from Jer****

    So I should visit level 1 or 4?

    Question : [Re] Inquiry related return and exchange from Jer****

    Hi,

    If there is no one at evel 1, you can proceed to level 4.

    Thank you.

+View all Notice, FAQ, Q&A >>
New Design!! Reversible Jacket x Winter Coat x Trend* Stylish x  Up to 3XL!!
New Design!! Reversible Jacket x Winter Coat x Trend* Stylish x Up to 3XL!!
Item Q&A
  • Question : Inquiry related delivery from nam****Apr 22, 2019

  • Question : Inquiry for the item from isk****Mar 17, 2019

    Hi, im interested in ST 101. Will there be any restock on this design?

    Answer : [Re] Inquiry for the item from isk****

    Hi,

    At this point there is no plans to replenish this item.thanks for checking.

  • Question : Inquiry related delivery from ink****May 24, 2018

    The status is still showing. Shipping requested. What is this?

    Answer : [Re] Inquiry related delivery from ink****

    Hi,

    The order just came through yesterday.
    We have arrange for shipment on Monday 28 May.

    Thank you.

  • Question : Inquiry related delivery from ink****May 24, 2018

    Hi it's been three days I've ordered and paid but status still on shipping requested.. Please look into it.

    Answer : [Re] Inquiry related delivery from ink****

    Hi,

    The order just came through yesterday.
    We have arrange for shipment on Monday 28 May.

    Thank you.

  • Question : SizeJan 08, 2018

    Hi.
    Where is the SIZE CHART for GENS style?
    What size is suitable for a man weighing 80 kgs?
    Thanks.

    Answer : [Re] Size

    Hi,

    The size chart is uploaded.

    Sorry for the inconvenience caused.

    You may need at least an L for a man weighing 80kg.

+View all Notice, FAQ, Q&A >>
Ready Stock! Fast Shipping! On Sale!!!~~Mens Jeans~~ **Slim Fit**Stretchable**Skinny**Cargo
Ready Stock! Fast Shipping! On Sale!!!~~Mens Jeans~~ **Slim Fit**Stretchable**Skinny**Cargo
Item Q&A
  • Question : Inquiry for the item from 261****Apr 01, 2019

    Hi, could you please recommend the item(s) which is stretchable, light weight and slim fit? I want dark blue jeans material. I find the Florella brand I bought from you recently is thick. Thanks.

    Answer : [Re] Inquiry for the item from 261****

    Hi

    You can take a look at the below link. We have a few slim fit design like 538 with lighter weight.

    https://m.qoo10.sg/gmkt.inc/Mobile/Goods/Goods.aspx?goodscode=407149601&banner_no=1305330

    Thank you.

    Question : [Re] Inquiry for the item from 261****

    ok, thanks

    Answer : [Re] Inquiry for the item from 261****

    Thank you for your enquiry.

  • Question : Inquiry for the item from tat****Jan 27, 2019

    I am 6.2ft tall n waist 32inch. Do u have longer length jeans?

    Answer : [Re] Inquiry for the item from tat****

    Hi,

    You should be able to wear most of our jeans as our model is 1.89m.

    Thanks.

  • Question : Inquiry related delivery from jip****Jan 15, 2019

    Hi i would like to self collection. Anyway to contacts you guys? Had bought afew jeans from you guys ealier on. but lost the contact person num already.

    Answer : [Re] Inquiry related delivery from jip****

    Hi,

    You can contact this mobile 97423637.

    Thank you.

  • Question : Inquiry for the item from tau****Dec 25, 2018

  • Question : Inquiry for the item from nor****Nov 23, 2018

    Hi can i have size chart for 1188 Tq.

    Answer : [Re] Inquiry for the item from nor****

    Sorry for the late reply. Please see enclosed size chart.

+View all Notice, FAQ, Q&A >>
Cargo Bermudas*Shorts*Comfort Wear
Cargo Bermudas*Shorts*Comfort Wear
Item Q&A
  • Question : Inquiry for the item from zac****Mar 29, 2019

  • Question : Inquiry for the item from ani****Feb 08, 2019

    Want to order but no size 29 for checked cargo bermudas. How?

    Answer : [Re] Inquiry for the item from ani****

    Hi,

    Which item are you looking at?

    Thanks.

  • Question : Inquiry for the item from ahy****Feb 02, 2019

    Hi seller

    If I buy now through Qoo10, can I do self collection on Monday around 12noon? Is it open on CNY eve ?

    Answer : [Re] Inquiry for the item from ahy****

    Hi,

    We only have people around tomorrow 4 Feb morning 9-10am if you would like to do self collection or direct purchase.

    Address: 49 Tannery Lane #01-01/#04-03 Noble Logistics

    Please let us know if you are coming.

    Thank you.

  • Question : Inquiry from sim****Oct 28, 2018

    Hi, can I go to your shop to try it out and buy on the spot?

    Answer : [Re] Inquiry from sim****

    Hi,

    We do not have a retail shop for men’s wear.

    Our apology,we do not have a fix working hours.

    Will you be able to come down to our warehouse on a Sat 3 Nov morning 10.30 to 11.30am?

    49 Tannery Lane #01-01/#04-03 Noble Logistics

    May we know what is the item that you are looking at?

    Thank you.


    Question : [Re] Inquiry from sim****

    Looking at cargo bermuda. OK to go down but perfer after 2pm any day.

    Answer : [Re] Inquiry from sim****

    Hi,

    May I know which weekday is better for you after 2 pm?

    Can you give me a couple of dates so that I can check with the team if they are available?

    Question : [Re] Inquiry from sim****

    Hi, have PM you.

    Answer : [Re] Inquiry from sim****

    Thanks. We have reply you via another thread.

  • Question : Inquiry for the item from sim****Oct 31, 2018

+View all Notice, FAQ, Q&A >>
Plus Size Bermudas*Shorts*Jeans*Comfort*Trendy*Size 40 to 52!!
Plus Size Bermudas*Shorts*Jeans*Comfort*Trendy*Size 40 to 52!!
Item Q&A
  • Question : Inquiry for the item from Joe****Mar 29, 2019

    Any alternative to item 1221?

    Answer : [Re] Inquiry for the item from Joe****

    Hi,

    You can look into item 518.

    Thank you.

  • Question : Inquiry related delivery from vns****Jan 07, 2019

  • Question : Inquiry related delivery from Ale****Dec 28, 2018

    Hi Seller,
    Please check your inbox. My order has "shipping scheduled 24th Dec 2018" till now there is no delivery yet. Order # 286210133.Appreciate if you check and reply at least let me know what's the status. Thanks.

    Answer : [Re] Inquiry related delivery from Ale****

    Hi,

    Sorry for the delay. We have checked and this order is not shipped as the size is out of stock. Would you like to change to other color?

    We can cancel the order if you are not comfortable.

    Thank you.

  • Question : Inquiry for the item from lhf****Nov 25, 2018

  • Question : Inquiry for the item from hks****Oct 26, 2018

    624 black size 44 have any restock ?? Thank you

    Answer : [Re] Inquiry for the item from hks****

    Hi,

    At this point, we do not have plans to replenish this item.

    Thank you.

    Question : [Re] Inquiry for the item from hks****

    Ok :( when u all plan to restock can let me know

    Answer : [Re] Inquiry for the item from hks****

    Ok :( when u all plan to restock can let me know

    Question : [Re] Inquiry for the item from hks****

    Ok :( when u all plan to restock can let me know

    Answer : [Re] Inquiry for the item from hks****

    Ok :( when u all plan to restock can let me know

    Question : [Re] Inquiry for the item from hks****

    Ok :( when u all plan to restock can let me know

    Answer : [Re] Inquiry for the item from hks****

    Ok :( when u all plan to restock can let me know

    Question : [Re] Inquiry for the item from hks****

    Ok :( when u all plan to restock can let me know

    Answer : [Re] Inquiry for the item from hks****

    Ok :( when u all plan to restock can let me know

    Question : [Re] Inquiry for the item from hks****

    Ok :( when u all plan to restock can let me know

    Answer : [Re] Inquiry for the item from hks****

    Ok :( when u all plan to restock can let me know

    Question : [Re] Inquiry for the item from hks****

    Ok :( when u all plan to restock can let me know

    Answer : [Re] Inquiry for the item from hks****

    Ok :( when u all plan to restock can let me know

    Question : [Re] Inquiry for the item from hks****

    Ok :( when u all plan to restock can let me know

    Answer : [Re] Inquiry for the item from hks****

    Ok :( when u all plan to restock can let me know

    Question : [Re] Inquiry for the item from hks****

    Ok :( when u all plan to restock can let me know

    Answer : [Re] Inquiry for the item from hks****

    Ok :( when u all plan to restock can let me know

    Question : [Re] Inquiry for the item from hks****

    Ok :( when u all plan to restock can let me know

    Answer : [Re] Inquiry for the item from hks****

    Hi,

    At this moment, no plans to replenish this item.

    Sorry for the inconvenience caused.

    Question : [Re] Inquiry for the item from hks****

    Really not possible to get the design 624 size 44 for all ? Able to check willing to get

    Answer : [Re] Inquiry for the item from hks****

    Hi

    We will check again if have any size 44 left and will get back to you again.

    Question : [Re] Inquiry for the item from hks****

    Ok hope to hear from you soon thank you

    Answer : [Re] Inquiry for the item from hks****

    Hi,

    Our apology, there are no more size 44 for item 624.

    You may like to consider item 4010.

+View all Notice, FAQ, Q&A >>
Quality Thick Cotton Socks!! Long / Ankle Socks!!3 Pairs per pack!!!White / Black / Grey / DarkBlue
Quality Thick Cotton Socks!! Long / Ankle Socks!!3 Pairs per pack!!!White / Black / Grey / DarkBlue
Item Q&A
  • Question : Inquiry for the item from soh****Dec 26, 2018

    Why I cannot add the socks together with jeans and bermudas to combine until $40 to have free shipping? I check the socks $1.5 still added even though I cross $40 with other jeans and bermudas together with socks.

    Answer : [Re] Inquiry for the item from soh****

    Hi,

    Let us check and get back to you.

    Sorry for the inconvenience caused.

    Hi,

    Can you please try again? It should works now.,

    Thank you.
    (Dec 29, 2018 06:30)

    Question : [Re] Inquiry for the item from soh****

    Hi now it works but too late my coupon cannot wait so I place separate order no. 286742838. Check it is received.

    Answer : [Re] Inquiry for the item from soh****

    Yes, the package already pick up by courier and it will probably reach you on 2 Jan.

    Thanks.

  • Question : Order no : 234223489Nov 06, 2017

    Hi

    My order no is : 234223489. If you happen to have any stock issue, please do not cancel but let me know first as I have combined items in one cart to use the cart coupon. Thank you!

    Answer : [Re] Order no : 234223489

    Thanks for the notification.

    We should have stock for this item but will contact you if there is changes.

  • Question : Inquiry related delivery from 244****Sep 21, 2017

    I ordered 6 pairs of socks on 19 Sept so please send out soon. Thanks

    Answer : [Re] Inquiry related delivery from 244****

    Hi,

    The package will be able to reach you by end of week.

    Thanks.

    Question : [Re] Inquiry related delivery from 244****

    Ok thanks

    Answer : [Re] Inquiry related delivery from 244****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Size?Aug 18, 2016

    What shoe size can the socks fit?

    Answer : [Re] Size?

    Hi,

    It can fit up to US size 10.

    Thanks.

  • Question : Shipping StatusJul 29, 2016

    Hi,

    My order been on " shipping requested " for the past 3 days upon order placed.
    Please advise on date of shipping

    Thank You.

    Answer : [Re] Shipping Status

    Hi,

    The package will be ship out on Monday 1 Aug.

    Thank you.

CLEARANCE Sales!!! Mens Fitting Bermudas. Multiple styles available!
CLEARANCE Sales!!! Mens Fitting Bermudas. Multiple styles available!
Item Q&A
  • Question : Inquiry for the item from law****Oct 30, 2018

    Hi seller a satisfied customer here. I want to purchase again but I need your help. Which short pants are regular fit or non slim fit?

    I need a regular fit or normal fit size short pants. I am planning to buy 2.

    Tnx.

    Answer : [Re] Inquiry for the item from law****

    By the way my waistline is 38 inches.

    Question : [Re] Inquiry for the item from law****

    Hi,

    Under this listing, only item 624 is non slim fit.

    Alternative, you can look into the below listing.
    The items in this listing are all non slim fit.

    https://m.qoo10.sg/gmkt.inc/Mobile/Goods/Goods.aspx?goodscode=407304505&banner_no=1305330

    Thank you.

  • Question : 572-3 & 614-2Nov 21, 2016

    Size 36 available?

    Answer : [Re] 572-3 & 614-2

    Hi,

    614-2 is not available. 572-3 is available for size 36

    Question : [Re] 572-3 & 614-2

    Would like to order 4 pcs for free shipping. ... which are the ones have size 36 then? Thks !

    Answer : [Re] 572-3 & 614-2

    Hi,

    Can you let me know what are the models besides 572 and 614 that you are interested so that I can check the sizes for you? Thanks.

  • Question : 572-3;& 624-2Nov 22, 2016

    Hi seller,

    Any stocks for size 36 ?

    Answer : [Re] 572-3;& 624-2

    572-3 is available for size 36 but not for 624-2.

  • Question : Model 614Nov 21, 2016

    Hi seller,

    Size 34 or 35 available for 614-1/2 ? ? Thks !

    Answer : [Re] Model 614

    Hi,

    Let me check and get back to you.

  • Question : Exchange SizeFeb 22, 2016

    Order no.: 161717342
    Cart no.: 100460207
    Item Code: Group564
    Colour Code: 1
    Size:29
    **I would like to change to Size 30 please.

    Hi Seller, you mentioned on 17/02/2015 that you will send out the Size 30 and inform me of the tracking number. But till now no updates! Please kindly assist.

    Answer : [Re] Exchange Size

    Hi,

    We do send you the tracking number yesterday but anyway here you go.

    RC222798477SG

    You should be able to receive it tomorrow or Wed.

    Thanks.

+View all Notice, FAQ, Q&A >>
Winter Jackets Sweater Hoodies Windbreaker BaseBall Jacket** Best Quality!!
Winter Jackets Sweater Hoodies Windbreaker BaseBall Jacket** Best Quality!!
Item Q&A
  • Question : BK001Oct 23, 2018

    Any stock for BK001?

    Answer : [Re] BK001

    Hi,

    Yes we have stock for this.

    May I know what size are you looking at?

    Thank you.

    Question : [Re] BK001

    Looking for 2XL or 3 XL

    Answer : [Re] BK001

    Hi,

    Sorry for the delay, we are checking with the vendor on the size chart and will get back to you soon.



    Hi,

    The current BK001 has run out of stock for bigger size.

    We do have something similar to BK001.

    Please see enclosed size chart and pictures.

    Thank you.
    (Nov 03, 2018 00:24)

  • Question : Inquiry for the item from Woo****Apr 29, 2018

    Is ST101 a windbreaker ?

    Answer : [Re] Inquiry for the item from Woo****

    Hi,

    Is a reversible jacket. The material is thick but is not really a windbreaker.

    If you are keen, please let us know the size as the stock is running low.

    Thanks.

    Question : [Re] Inquiry for the item from Woo****

    Do u have wind breaker?

    Answer : [Re] Inquiry for the item from Woo****

    Hi,

    We do have windbreaker but the material is “thin” type.

    Thanks.

    Question : [Re] Inquiry for the item from Woo****

    Which 1?

    Answer : [Re] Inquiry for the item from Woo****

    Hi,

    The design is as enclosed.

    Thank you.

    Question : [Re] Inquiry for the item from Woo****

    How much is it and which model on q10 can I find it?

    Answer : [Re] Inquiry for the item from Woo****

    Hi,

    Sorry we do not have this in the listing.

    Is $10 per piece.

    Enclosed inner picture for your reference.

    Thank you.

  • Question : Inquiry related delivery from Ste****Mar 14, 2018

    Dear seller , any possible to get the winter clothes by this coming Friday 16th March If place order by today ?

    Answer : [Re] Inquiry related delivery from Ste****

    Hi,

    If we go by Qxpress, it may not be able to reach you.

    May I know the delivery address area? Which item are you looking at?

    Thank you.

    Question : [Re] Inquiry related delivery from Ste****

    I m looking at WA01 - Black Winter Clothes , as I will travel on Saturday evening so still checking any possibility to get the winter clothes at least by Saturday 17th March

    Answer : [Re] Inquiry related delivery from Ste****

    I m staying at Yishun area

    Question : [Re] Inquiry related delivery from Ste****

    Hi,

    WA01 has run out of stock,

    Sorry for the inconvenience caused.

  • Question : Inquiry for the item from yon****Feb 20, 2018

    Hi

    J1125 is a wind jacket?

    Thanks.

    Answer : [Re] Inquiry for the item from yon****

    Hi, it is a winter jacket.

  • Question : Inquiry for the item from ros****Jan 01, 2018

    May I know which jacket is suitable for temperature 0 to -3 degree. As I also intend to buy pants n not sure of the size, therefore is it possible to go direct to look at items before ordering thru qoo10.

    Answer : [Re] Inquiry for the item from ros****

    Hi,

    Thanks for message.

    We do not have a retail shop but you can visit our warehouse at the below address:

    49 Tannery Lane #01-01/#04-03.

    As we do not have a fix operating hours. Please contact the below person to arrange for a suitable timing.

    Ricky (97423637)

    Thank you.

    Already answered inquiry. If you have another any question, please contact to us.
    (Jan 02, 2018 18:10)

    Question : [Re] Inquiry for the item from ros****

    Thanks seller for your response. Do you have winter jacket suitable for 0 to -3 degree.

    Answer : [Re] Inquiry for the item from ros****

    Hi,

    We do have. May I know what is the size that you are looking at?

    Thank you.

    Question : [Re] Inquiry for the item from ros****

    May I know what is the model no. My son shoulder is around 34cm. I am not able to see shoulder size at the website. Thank you

    Answer : [Re] Inquiry for the item from ros****

    HI,

    You can take alook at item WA01 and J1125.

    Thank you.

+View all Notice, FAQ, Q&A >>
New Selection Color Bermudas! Ready Stock!
New Selection Color Bermudas! Ready Stock!
Item Q&A
  • Question : colour of pantsSep 22, 2018

    do you have white colour?

    Answer : [Re] colour of pants

    Hi,

    We do not have white for this range of bermudas.

    You may like to look at item 4213 in the below link.

    https://m.qoo10.sg/gmkt.inc/Mobile/Goods/Goods.aspx?goodscode=407033514&banner_no=1305330

    Thank you.

(Ready Stock)Stay on Trend and in Style Ladies Dresses
(Ready Stock)Stay on Trend and in Style Ladies Dresses
Item Q&A
  • Question : Inquiry for the item from Jjl****Jun 02, 2018

    Hi seller!
    Can I know is item P6063 stretchable at the waist part?
    From the picture it looks like is rubberized. Thanks!

    Answer : [Re] Inquiry for the item from Jjl****

    Hi,

    The waist area is a drawstring where you can tighten at the waist area.

    Thank you.

  • Question : [About Item] Related InquiriesFeb 21, 2017

    D2001 size L & XL - what is the hip measurement?

    Answer : [Re] [About Item] Related Inquiries

    Hi, hip measurement for size L is 18 inches and size XL is 19 inches.

  • Question : Rose Floral Skater Dress 92248Mar 05, 2016

    Are you planning to restock? What material is it?

    Answer : [Re] Rose Floral Skater Dress 92248


    Thanks for your mail.

    At this moment, we do not have plans to replenish the stock.

    The dress is cotton.

  • Question : 14415Sep 27, 2015

    Do u have 14415 L or xl which ever is largest? Your crotchet measurement are accurate can stretch?

    Answer : [Re] 14415

    Hi,

    Our apology. This item is out of stock for both L and XL.

  • Question : 14415Sep 22, 2015

    hI SELLER WHEN ARE U REPLENISHING 14415 PINK DOT AND OTHER DESIGNS?

    Answer : [Re] 14415

    Hi,

    May I know what is the size you are looking for item 14415?

    We will not be replenishing the current designs as we have new items coming up soon.

    Thank you.

Light Pocketable Windbreaker!
Light Pocketable Windbreaker!
Item Q&A
  • Question : Inquiry for the item from M.a****Nov 24, 2017

    Hi, when is the windbreaker stock available? And is there any chance i can get it personally at your store? Thank you

    Answer : [Re] Inquiry for the item from M.a****

    Hi,

    Sorry at this point we do not have plans to replenish the windbreaker.

    You can purchase directly from our store if there are items that you are keen.

    Thank you.

  • Question : Inquiry for the item from whe****Oct 21, 2017

    For jumpers, issit all wif big logos or just plain colours without logo? No hood right? Regards

    Answer : [Re] Inquiry for the item from whe****

    Hi

    The jumpers are all with logos and there is no hood.

    Thank you.

    Question : [Re] Inquiry for the item from whe****

    Noted wif thanks

    Answer : [Re] Inquiry for the item from whe****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry from moh****Sep 29, 2017

    Im looking at windbreaker size XL. will there be any restocking?? Thx

    Answer : [Re] Inquiry from moh****

    Hi,

    At this point there is no plans to replenish this item.

    Thank you.

  • Question : Inquiry from moh****Sep 29, 2017

  • Question : Inquiry for the item from She****Jun 23, 2017

    Hi when u restocking S size? Also will there be black Colour in the future?

    Answer : [Re] Inquiry for the item from She****

    Hi,

    Thanks for your inquiry.

    At this point we don not have plans to restock this item.

+View all Notice, FAQ, Q&A >>
Mens Bermudas*New Arrival!!!Slimfit*Casual
Mens Bermudas*New Arrival!!!Slimfit*Casual
Item Q&A
  • Question : 534 Size 28Aug 29, 2017

    Hi. Can I check when will size 28 be stocked for black color?

    Answer : [Re] 534 Size 28

    Hi,

    At this moment there is no plans to replenish this item.

    You may like to look at the below link for item 402 and 410 which Comes in black and Slim fit design.

    http://www.qoo10.sg/gmkt.inc/Mobile/Goods/Goods.aspx?goodscode=413289799&stcode=77

    Thank you

  • Question : Inquiry for the item from keo****Jun 09, 2017

    When does model of group 800, design 4 turquoise colour, size 33 will be restocking again?

    Answer : [Re] Inquiry for the item from keo****

    Hi,

    At this point, we do not have plans to replenish this item.

    Thank you.

    Question : [Re] Inquiry for the item from keo****

    I like very much. If item hv replenish den pls let me knw thanks

    Answer : [Re] Inquiry for the item from keo****

    Sure. We will let you know if we replenish the stock.

    Thank you for the support.

    Question : [Re] Inquiry for the item from keo****

    Ok sure. Hopefully will

    Answer : [Re] Inquiry for the item from keo****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Enquiry for SizeMar 22, 2016

    Hi, do u all have size 37 for 800-4?

    Answer : [Re] Enquiry for Size

    Our apology, we do not have size 37 for 800-4.

  • Question : SizesJan 22, 2016

    Hi Seller
    If my sons wear size 32 bossini bermuda with some tightness n physical measurement of waist around 33inch, which size shld he choose?
    Another boy wear bossini bermuda size 28 inch with tightness now too, which size shld this boy wear?
    Could u advice asap? Wanted to place order.
    Thank you....

    Answer : [Re] Sizes

    Hi,

    Our size is according to the waist measurement.
    (eg Size 33 is for Waist 33)

    As this is a Slim Fit color Bermudas, their sizes should be around size 33-34 and 29-30 depending on their hip area.

    I have enclosed a size chart and also the sizes left for this design.

    Thanks for your enquiry and sorry that we only left with a few Sizes for item 4421.

    Thank you.

  • Question : SizesJan 22, 2016

    Hi Seller
    If my sons wear size 32 bossini bermuda with some tightness n physical measurement of waist around 33inch, which size shld he choose?
    Another boy wear bossini bermuda size 28 inch with tightness now too, which size shld this boy wear?
    Could u advice asap? Wanted to place order.
    Thank you....

    Answer : [Re] Sizes

    Hi,

    Our size is according to the waist measurement.
    (eg Size 33 is for Waist 33)

    As this is a Slim Fit color Bermudas, their sizes should be around size 33-34 and 29-30 depending on their hip area.

    I have enclosed a size chart and also the sizes left for this design.

    Thanks for your enquiry and sorry that we only left with a few Sizes for item 4421.

Max Regular Fit Jeans NEW ARRIVAL! 4 COLOURS!
Max Regular Fit Jeans NEW ARRIVAL! 4 COLOURS!
Item Q&A
  • Question : order# 110185550 - wrong colourApr 27, 2017

    Hi,

    I had ordered ash black colour jeans. (Orderr# 110185550). Could you please change the colour to blue? I choosed black my mistake. I have a black jean already.

    Regards,
    Ravi

    Answer : [Re] order# 110185550 - wrong colour

    Hi,

    We will change it to blue.

    thanks.

    Question : [Re] order# 110185550 - wrong colour

    Great, thank you very much.

    Answer : [Re] order# 110185550 - wrong colour

    Already answered inquiry. If you have another any question, please contact to us.

Menamax Jeans NEW ARRIVAL! Available in 8 Colours! Size 30-38
Menamax Jeans NEW ARRIVAL! Available in 8 Colours! Size 30-38
Item Q&A
  • Question : SizeAug 08, 2016

    There isn't any option to choose size, only color to choose?

    Answer : [Re] Size

    Thanks for the feedback. The sizes are updated.

Mens Long Sleeve Shirt. Sweater Shirt. Multiple Designs Available. Smart Casual
Mens Long Sleeve Shirt. Sweater Shirt. Multiple Designs Available. Smart Casual
Item Q&A
  • Question : Enquiry on Item SS02May 31, 2016

    I have a recent order: "Item Code:SS02 / Colour:GREY / size:XXL /" cancelled due to no stock. Can I check with you is there any stock for size: XXL, Item Code: SS02 other colour or all colour for XXL is out of stock?

    Answer : [Re] Enquiry on Item SS02

    Hi, SS02 size XXL for all colors are currently out of stock. Apologise for any inconvenience caused.

    Question : [Re] Enquiry on Item SS02

    How about stock for SS01 XXL? Do you have the stock. From Qoo10, I still can see there is stock for SS02 XXL but you have replied me there is no more stock for SS02. So how about SS01, do you still have XXL stock?

    Answer : [Re] Enquiry on Item SS02

    Hi,

    Our apology SS01 and SS02 XXL are all out of stock.

  • Question : Can combine shipping??Apr 08, 2016

    I tired to order one mens long sleeve shirt with two cargo pants. Total exceeds $40, but total shipping charged is $8 even though it's same seller msh. Can combine and waive shipping??

    Answer : [Re] Can combine shipping??

    Hi,

    Can you please try again? The shipping fee should be able waived.

    Thanks.