Q&A board

Q & A Lists
Item Question & Answer
Mugigae $9.90 ♥ Rosia Tube Dress ♥ XS to L
Mugigae $9.90 ♥ Rosia Tube Dress ♥ XS to L
Item Q&A
Mugigae 10.10 Sale ♥ Grida Avante Duomat Dress ♥ XS to L
Mugigae 10.10 Sale ♥ Grida Avante Duomat Dress ♥ XS to L
Item Q&A
Mugigae  Sale ♥ Premium Dresses ♥ XS to XL
Mugigae Sale ♥ Premium Dresses ♥ XS to XL
Item Q&A
Mugigae ♥ Lilium Classic Midi Dress ♥ XS to L
Mugigae ♥ Lilium Classic Midi Dress ♥ XS to L
Item Q&A
  • Question : Inquiry for the item from JJL****Aug 27, 2019

    Hi seller , do u have either colour L size for this ?

    Answer : [Re] Inquiry for the item from JJL****

    Hi hi

    Question : [Re] Inquiry for the item from JJL****

    Hi seller ,
    I order from here and state L size (blue)in memo/ remarks ?

    Answer : [Re] Inquiry for the item from JJL****

    Hi seller ,

    I order from here and state L size (blue) under remarks / memo ? Cos no drop down list to choose from .

Mugigae♥ Rosalia Trim Dress ♥ XS to L
Mugigae♥ Rosalia Trim Dress ♥ XS to L
Item Q&A
  • Question : Inquiry for the item from JJL****Aug 27, 2019

    Hi seller , any L size for this in pink or black ?

    Answer : [Re] Inquiry for the item from JJL****

    For lilium there should be
    For Rosalia no more

Mugigae♥ Rosana Sheer Dress ♥ XS to L
Mugigae♥ Rosana Sheer Dress ♥ XS to L
Item Q&A
  • Question : Inquiry for the item from chu****Jul 21, 2019

    Hi, would you be having discount coupon again soon? Thanks.

    Answer : [Re] Inquiry for the item from chu****

    You have received stickers.To use stickers, please update Qtalk to the latest version.(Stickers are only available on Qtalk.)

    Hi hi
    Not so soon
    (Jul 21, 2019 21:45)

Mugigae ♥ Celebration SALE Premium Dresses ♥ XS to XL
Mugigae ♥ Celebration SALE Premium Dresses ♥ XS to XL
Item Q&A
  • Question : Inquiry for the item from Pin****Feb 25, 2019

  • Question : Inquiry for the item from jam****May 27, 2018

    Hi,

    Order no. 256349287

    I bought size S for Striflo fun dress black colour, but I was in a shock when I received the dress. It was extremely small, even smaller than size xs. The size guide posted on your listing is totally not true. Please advise how can I arrange for exchange or refund. Hope to hear from you ASAP. Thank you.

    Answer : [Re] Inquiry for the item from jam****

    What size do u normally wear? We can do an exchange for u

    Question : [Re] Inquiry for the item from jam****

    For your other dresses, size S (34/27/37) fit me well. My measurements is 85/70/90 in cm.

    Answer : [Re] Inquiry for the item from jam****

    Will exchange a M for you

  • Question : Inquiry for the item from ysi****May 28, 2018

  • Question : Inquiry for the item from yan****Apr 05, 2018

    Hi is there size S stock for the nettie fit and flare dress?

    Answer : [Re] Inquiry for the item from yan****

    The item will be restocked next month

  • Question : Inquiry for the item from chu****Mar 02, 2018

    Any lining for Striflo fun dress and Is it iron free material ?

    Answer : [Re] Inquiry for the item from chu****

    Fully lined n polycotton material

+View all Notice, FAQ, Q&A >>
Mugigae ♥ Premium Cozy Wraps ♥ Square Silk Scarf Collection
Mugigae ♥ Premium Cozy Wraps ♥ Square Silk Scarf Collection
Item Q&A
  • Question : Inquiry for the item from ste****Feb 07, 2019

Mugigae♥Sandrine Lace Shoulder Dress ♥ XS to L
Mugigae♥Sandrine Lace Shoulder Dress ♥ XS to L
Item Q&A
  • Question : Inquiry for the item from lim****Feb 05, 2019

  • Question : Size MMay 24, 2018

    Is size Medium still available? In black of pink?

    Answer : [Re] Size M

    These dresses we have to check they are not in store

  • Question : Inquiry for the item from kua****May 08, 2018

    Hi! Can share the photo of the pink dress, please? Thanks!

    Answer : [Re] Inquiry for the item from kua****

    Just search for Mugigae sandrine, the image should appear

    Question : [Re] Inquiry for the item from kua****

    Can check the lace at the shoulders for pink dress is white or back? The search online doesn't show the exact pink dress but another similar dress instead.

    Answer : [Re] Inquiry for the item from kua****

    its pink

  • Question : Inquiry for the item from liu****Apr 14, 2018

    May I know this dress is the normal length or very Long style?

    Answer : [Re] Inquiry for the item from liu****

    This is short style

  • Question : Size & ColourFeb 23, 2018

    Waist = 27 inch
    Bust = 33 inch
    Hip = 35 inch
    So select size S should be ok right?

    What kind of colours to specify for ordering ?

    Answer : [Re] Size & Colour

    yes S

    Question : [Re] Size & Colour

    what are the 2 colours ?

    Answer : [Re] Size & Colour

    Pink or black

Mugigae ♥ Sultry SQ Neckline Flare Dress ♥ XS to L
Mugigae ♥ Sultry SQ Neckline Flare Dress ♥ XS to L
Item Q&A
Mugigae ♥ Livia Cheongsam Dress ♥ S to XL
Mugigae ♥ Livia Cheongsam Dress ♥ S to XL
Item Q&A
  • Question : Inquiry for the item from sel****Feb 01, 2019

    Any XL size?
    Also possible to self collect? Like to have it before CNY.
    Thank you.

    Answer : [Re] Inquiry for the item from sel****

    Livia no XL

Mugigae The Coveted Sale II ♥ Premium Dresses ♥ XS to XL
Mugigae The Coveted Sale II ♥ Premium Dresses ♥ XS to XL
Item Q&A
  • Question : Inquiry related return and exchange from cyn****Jan 30, 2019

    Seller, any reply??

    Answer : [Re] Inquiry related return and exchange from cyn****

    replied thanks

    Question : [Re] Inquiry related return and exchange from cyn****

    Seller what’s ur reply? U didn’t reply here yet u msg replied? May I know where did u reply?

    Answer : [Re] Inquiry related return and exchange from cyn****

    only exchanges of stock available

  • Question : Inquiry related return and exchange from cyn****Feb 01, 2019

    Seller, what is ur reply? U simply typed replied!? Pls advise promptly. I have sent u inquiry via a few avenues but didn’t receive any reply from u yet.

    Answer : [Re] Inquiry related return and exchange from cyn****

    If

  • Question : Inquiry related return and exchange from cyn****Jan 26, 2019

    Seller, when are u arranging for courier to do the exchange? As mentioned, I don’t gave the time to go down all the way purposely for an exchange due to the defected dress u sent. Pls arrange an exchange at the convenience of the customer, in the first place proper QC should be done before sending the dress to customer. This is causing unnecessary trouble for customer. Pls reply. Thanks

    Answer : [Re] Inquiry related return and exchange from cyn****

    Yes we have this dress

  • Question : Inquiry related return and exchange from cyn****Jan 23, 2019

    Seller, I didn’t receive ur reply after that. U asked me what size, and I replied xs and I prefer same design but a new piece. U mentioned u will check. U have not gotten back to me

    Answer : [Re] Inquiry related return and exchange from cyn****

    Exchanges subject to availability. Please come to store on Sunday

  • Question : Inquiry related return and exchange from cyn****Jan 21, 2019

    Hi seller, I just received 2 dresses via mail which I ordered from u. One of the dress is badly stained. Pls arrange for exchange. See photos attached.

    Answer : [Re] Inquiry related return and exchange from cyn****

    What size is this? U can exchange for something else in shop

+View all Notice, FAQ, Q&A >>
Mugigae ♥ Premium FLORAL New Year CHINESE Cheongsam Dress ♥ XS to XL
Mugigae ♥ Premium FLORAL New Year CHINESE Cheongsam Dress ♥ XS to XL
Item Q&A
  • Question : Inquiry for the item from AiP****Jan 24, 2019

    When will new stocks for Cherie Duomat blue or purple, small size, come in ?

    When will new stocks for ferris sateen red, small size, come in ?

    When will new stocks for Cherie fitted trumpet dress, blue or purple, small size, come in ?

    Many thanks.

    Answer : [Re] Inquiry for the item from AiP****

    No new stocks coming in . You can see if XS fits

    Question : [Re] Inquiry for the item from AiP****

    Actually, I'm looking at the colors, not just th3 size. E.g. cherie film at purple is not available at all.

    So, you won't bring in new stocks at all?

    Thanks

    Answer : [Re] Inquiry for the item from AiP****

    we have the cherie duomat in purple XS

    Question : [Re] Inquiry for the item from AiP****

    Cherie duomat orange, Small size- do you have anymore left? I wear small size, xs small might be too small.

    Thanks.

    Answer : [Re] Inquiry for the item from AiP****

    Yes likely

    Question : [Re] Inquiry for the item from AiP****

    Sorry, so do you have cherie duomat orange, small size? Thanks.

    Answer : [Re] Inquiry for the item from AiP****

    will check

  • Question : Inquiry for the item from bab****Jan 23, 2019

    Is the size in cm or m, all the waist size is so small

    Answer : [Re] Inquiry for the item from bab****

    In inches

  • Question : Inquiry for the item from abs****Jan 19, 2019

    Hi, when will you be restocking other colors/size for trumpet dress. Im looking at both L and XL sizes. Thanks.

    Answer : [Re] Inquiry for the item from abs****

    Same inquiry for Ai dress.

    Question : [Re] Inquiry for the item from abs****

    No more restocking

  • Question : Inquiry related delivery from Bub****Jan 14, 2019

    Hi, my order no. 287862268, ordered on 10th jan. But status is still at shipping requested. Please advise urgently, thanks

    Answer : [Re] Inquiry related delivery from Bub****

    Which dress it this? If items not available you will be contacted

    Question : [Re] Inquiry related delivery from Bub****

    You have already shipped out. But i have yet to receive. May i know your shop is at City Plaza 3rd floor? Shop name Mugigae? Weekdays open from what time to what time?

    Answer : [Re] Inquiry related delivery from Bub****

    Ok

  • Question : Inquiry for the item from ron****Jan 14, 2019

    I would like to check what is the min length for the dress for size L & XL
    as i can see from the photos of the model wearing it seems all very short
    Thank you and look forward to hear from you

    Answer : [Re] Inquiry for the item from ron****

    The models are tall at 175cm

+View all Notice, FAQ, Q&A >>
Mugigae ♥ Sweet Cotton Olap Dress ♥ XS to L
Mugigae ♥ Sweet Cotton Olap Dress ♥ XS to L
Item Q&A
  • Question : Inquiry for the item from ren****Jan 24, 2019

    Do.u.have the blue one?

    Answer : [Re] Inquiry for the item from ren****

    Blue what size?

    Question : [Re] Inquiry for the item from ren****

    I.wear the other green dress from your side M... is it the same size?

    Answer : [Re] Inquiry for the item from ren****

    Which green you refering to? We will send out the striped dress in L? Revert asap

    Question : [Re] Inquiry for the item from ren****

    This green.i.wear m. I no yet order as i.no sure of the size ?

    Answer : [Re] Inquiry for the item from ren****

    only XL

Mugigae ♥ Ada Sheer Striped Cheongsam Dress ♥ XS to L
Mugigae ♥ Ada Sheer Striped Cheongsam Dress ♥ XS to L
Item Q&A
  • Question : Inquiry for the item from ren****Jan 23, 2019

    What size ?

    Answer : [Re] Inquiry for the item from ren****

    U can tell me the size u want

  • Question : Inquiry for the item from ren****Jan 22, 2019

    How to select the size?

    Answer : [Re] Inquiry for the item from ren****

    Indicate in memo or tell me now

  • Question : Stock availability?Jan 06, 2018

    Do U have size S for this dress?

    Answer : [Re] Stock availability?

    hi, do U have stock for size S?

    Question : [Re] Stock availability?

    Yes

    Answer : [Re] Stock availability?

    Waist = 27 inch
    Bust = 33 inch
    Hip = 35 inch
    So select size S should be ok right?

    Question : [Re] Stock availability?

    yes

Mugigae ♥ Gardenia Sweetheart Flare Dress ♥ S to XL
Mugigae ♥ Gardenia Sweetheart Flare Dress ♥ S to XL
Item Q&A
  • Question : Inquiry for the item from yan****Jan 22, 2019

  • Question : SizingSep 11, 2017

    Hi,
    if the largest size is still too small for me would I be able to return for refund?
    From the sizing chart it looks like I can fit, but some clothes cutting is still too small for me even if the listed measurements are suitable.
    Thank you.

    Answer : [Re] Sizing

    No refund, on;y exchange

Mugigae♥ Jolita Duomat Dress ♥ XS to L
Mugigae♥ Jolita Duomat Dress ♥ XS to L
Item Q&A
  • Question : Inquiry for the item from Ann****Jan 22, 2019

    Hi Seller,

    is this item suitable if i have big butt? I mean the lower part will be OK? You have actual size guide? and the length also if can, thanks.

    Answer : [Re] Inquiry for the item from Ann****

    If so just refer to size chart

Mugigae♥ Snowy Speckle Slantbut Dress ♥ XS to L
Mugigae♥ Snowy Speckle Slantbut Dress ♥ XS to L
Item Q&A
  • Question : Inquiry for the item from 234****Dec 11, 2018

Mugigae ♥ Papilla Chinese Knot Chongsam Dress ♥ XS to L
Mugigae ♥ Papilla Chinese Knot Chongsam Dress ♥ XS to L
Item Q&A
  • Question : Inquiry for the item from eup****Jan 14, 2019

    Hi,

    Anymore blue color size S?
    Can't select the size and color.

    Answer : [Re] Inquiry for the item from eup****

    Only whatever is in stock

    Question : [Re] Inquiry for the item from eup****

    Hi,

    I know. But can't tell from the selection what stocks you have left. No color and no size selection for these 2 dresses.

    Answer : [Re] Inquiry for the item from eup****

    Hi,

    Can you help check if stock still available?

    Thanks

    Question : [Re] Inquiry for the item from eup****

    Please let me which size u need

    Answer : [Re] Inquiry for the item from eup****

    Blue S

    Question : [Re] Inquiry for the item from eup****

    Ok

Mugigae ♥ Snowy Sakura Flare Dress ♥ S to XL
Mugigae ♥ Snowy Sakura Flare Dress ♥ S to XL
Item Q&A
  • Question : Inquiry for the item from eup****Jan 14, 2019

    Hi

    Anymore gold color size S?

    Answer : [Re] Inquiry for the item from eup****

    For S we are likely to have

    Question : [Re] Inquiry for the item from eup****

    Thanks I will indicate that I need S

    Answer : [Re] Inquiry for the item from eup****

    Thanks I will indicate that I need S

Mugigae ♥ Romantic Spring Floral Cheongsam Dress ♥ XS to L
Mugigae ♥ Romantic Spring Floral Cheongsam Dress ♥ XS to L
Item Q&A
  • Question : Inquiry for the item from san****Jan 16, 2019

    Hi, is this dress has lining inside?
    What's the material of this dress?
    Thanks.

    Answer : [Re] Inquiry for the item from san****

    Yes all have

  • Question : Inquiry for the item from teo****Jan 17, 2018

    Hi how do I indicate the size and color I want? Can exchange if doesn’t fit?

    Answer : [Re] Inquiry for the item from teo****

    In memo to seller. Yes if stock is available

  • Question : when shippingJan 02, 2018

    Dear Seller

    May i Know delivery time ? util now i still see shipping requested thank

    my order is colour-Pink and size -L

    Thank

    Yee Hui

    Answer : [Re] when shipping

    Hi Yee Hui,
    We have confirmed the exchange to blue L and will be delivered via normal post tomorrow. Depends on SIngpost then
    Thank you

    Question : [Re] when shipping

    Noted..thank

    Answer : [Re] when shipping

    Noted

Mugigae ♥ Spring Peplum Cheongsam Dress ♥ XS to L
Mugigae ♥ Spring Peplum Cheongsam Dress ♥ XS to L
Item Q&A
  • Question : Inquiry for the item from 235****Jan 10, 2019

    Hi Sis, May I know do you hv this Bronze on hand? I would like to make an appointment to try out the Color : Bronze
    Size : M. Hope to hear from u soon. Many Thanks

    Answer : [Re] Inquiry for the item from 235****

    Hello..

    Question : [Re] Inquiry for the item from 235****

    Haloooo Seller, can you kindly reply? Thanks

    Answer : [Re] Inquiry for the item from 235****

    Hi seller, May I know why you cannot reply???

    Question : [Re] Inquiry for the item from 235****

    Forget It !!!!

    Answer : [Re] Inquiry for the item from 235****

    Hi hi

  • Question : StockDec 25, 2017

    Hi Seller, may I know do you have stock for this bronze in size XS and S?? Would like to visit your shop..can you give me ur exact address?? Hope to hear from you tmr. Many Thanks

    Answer : [Re] Stock

    Yes we should have thecstock,store is closed till early next year, visit by appointment only
    It's at city plaza

    Question : [Re] Stock

    Ah..oic..haha..thot of passing these few days as I'm off till 1st day of 2018. Thanks very much for ur prompt reply Seller. Ermm..how should make an appmt? Thanks

    Answer : [Re] Stock

    Through here

    Question : [Re] Stock

    Oh kay. Will let you know again then. Many thanks, Sis.

    Answer : [Re] Stock

    Noted

Mugigae ♥ Papilla Heart Midi Dress ♥ XS to L
Mugigae ♥ Papilla Heart Midi Dress ♥ XS to L
Item Q&A
Mugigae ♥ Operatti Cheongsam Dress ♥ XS to L
Mugigae ♥ Operatti Cheongsam Dress ♥ XS to L
Item Q&A
  • Question : Inquiry for the item from che****Jan 14, 2019

  • Question : Inquiry for the item from mel****Jan 27, 2018

    Still have stock ? If I place order on Monday, by Friday can receive? I need size S please

    Answer : [Re] Inquiry for the item from mel****

    Which colour? I have a red S. Yes if sent by registered mail

  • Question : Inquiry for the item from bim****Jan 27, 2018

    Why can't I select size and colour?

    Answer : [Re] Inquiry for the item from bim****

    please indicate at memo to seller
    size s to L available

Mugigae ♥ Ohana Ribbonflo Peplum Top ♥ S to XL
Mugigae ♥ Ohana Ribbonflo Peplum Top ♥ S to XL
Item Q&A
Mugigae ♥ Peri Peri Chinese Button Dress ♥ XS to L
Mugigae ♥ Peri Peri Chinese Button Dress ♥ XS to L
Item Q&A
Mugigae ♥ Florene Keyhole Button  Dress ♥ S to XL
Mugigae ♥ Florene Keyhole Button Dress ♥ S to XL
Item Q&A
  • Question : Inquiry for the item from 234****Jan 10, 2019

    hi, any size M in PINK colour for the above picture?

    Answer : [Re] Inquiry for the item from 234****

    It is standard chart

  • Question : Inquiry related delivery from len****Jun 05, 2018

    May I know when will you send my order? It's been coming to 2 weeks

    Answer : [Re] Inquiry related delivery from len****

    Hi hi, we were waiting for replenishment of stock, however it is updated that there will be no further replenishment so we would like to propose if you would consider
    Yomei Keyhole Red L or any other designs to replace

    Question : [Re] Inquiry related delivery from len****

    How about navy for this florene dress?

    Answer : [Re] Inquiry related delivery from len****

    Or do you have the dress in the attached photo in M size?

    Question : [Re] Inquiry related delivery from len****

    Yomei

    Answer : [Re] Inquiry related delivery from len****

    Hi can u reply me? Otherwise, can you cancel my order?

    Question : [Re] Inquiry related delivery from len****

    We may not have in white

    Answer : [Re] Inquiry related delivery from len****

    When can you let me know, what colours do you have? The quantity shows there are pieces. I don't want red. If there's nothing for me, it's ok, just cancel the order. Maybe you should update your inventory properly and not let such orders go through. Both inconvenient for customers and yourself too.

    Question : [Re] Inquiry related delivery from len****

    So difficult to buy from you, you just go totally quiet and unresponsive. Can't you respond and suggest?

    Answer : [Re] Inquiry related delivery from len****

    Hi sorry we have been busy this week
    All dresses with the same curing as Florene is
    Paoiplla
    Denisa
    Denise
    Yomei
    Please look from there
    If you like them let me know and I will process the order