Q&A board

Q & A Lists
Item Question & Answer
DIY Magnetic Mosquito / Insect Screen Kit window netting mosquito net mesh fly screen bug lizard
DIY Magnetic Mosquito / Insect Screen Kit window netting mosquito net mesh fly screen bug lizard
Item Q&A
  • Question : Inquiry from tng****Apr 22, 2019

  • Question : Inquiry for the item from jen****Apr 20, 2019

    hi..attached is the measurement, so which one is more suitable ? thank u

    Answer : [Re] Inquiry for the item from jen****


    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

    Question : [Re] Inquiry for the item from jen****

    okie..thanks ya

  • Question : Inquiry for the item from Mic****Apr 08, 2019

    Hi,

    Do you have a display room where I can take a look at the net? I would like to see how it is like after installation as I would like to find out is it difficult for me to open n close the windows after installation. Also my window frame is aluminium so I can't use magnetic strip? Thanks

    Answer : [Re] Inquiry for the item from Mic****

    sorry we dun have a show room, you can video it from other custoemr review? thanks

  • Question : Inquiry for the item from ala****Mar 24, 2019

  • Question : Inquiry for the item from rai****Mar 22, 2019

    Hi i need to get extra pvc and bracket for installation to my 2 panel house gate. How do i add it in the order?

    Answer : [Re] Inquiry for the item from rai****

    sorry we only sell full set. thanks

+View all Notice, FAQ, Q&A >>
Tablet Stand Flexible Desk Origami Mobile Phone Holder Table Bracket Mount Portable Adjustable
Tablet Stand Flexible Desk Origami Mobile Phone Holder Table Bracket Mount Portable Adjustable
Item Q&A
  • Question : Inquiry related delivery from sgz****Apr 21, 2019

    Hi seller,

    I purchased d item since 10 April, but have yet to receive d item. Please update on d status.

    Answer : [Re] Inquiry related delivery from sgz****


    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

Transparent PVC Mat# Transparent Soft Tampered Glass Table Mat for Table / Floor/ Waterproof Table
Transparent PVC Mat# Transparent Soft Tampered Glass Table Mat for Table / Floor/ Waterproof Table
Item Q&A
  • Question : Inquiry for the item from pea****Apr 21, 2019

  • Question : Inquiry for the item from suz****Apr 05, 2019

    Dear seller,
    I wanted to order the circular 120mm diameter table mat, there is no more stock. Will you be bringing new stock whether plain or with design?

    Answer : [Re] Inquiry for the item from suz****

    sorry no more stock.

  • Question : Inquiry for the item from 250****Mar 03, 2019

    Hi! Could I customise the size? I'm looking to get 4 pieces of 60x200cm transparent.

    Answer : [Re] Inquiry for the item from 250****

    sorry no.

  • Question : Inquiry for the item from 261****Mar 02, 2019

    Hello!Can I have customized size of 83cm x 160cm?Thanks!

    Answer : [Re] Inquiry for the item from 261****

    sorry all size are fixed. thanks

  • Question : Inquiry for the item from iis****Feb 20, 2019

    Hi do u have 169x80?

    Answer : [Re] Inquiry for the item from iis****

    We will be on vacation from 18th Feb 2019 - 28th Feb 2019. During this period of time, orders will only be process and post out on 28th July 2018 . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

+View all Notice, FAQ, Q&A >>
Kids Magic Drawing Board Children Painting Tools Coloring Pad Set Baby Early Learning Educational
Kids Magic Drawing Board Children Painting Tools Coloring Pad Set Baby Early Learning Educational
Item Q&A
  • Question : Inquiry related cancel and refund from ho.****Apr 20, 2019

    I want to cancel my order. Ordered on 8 April, till now its been 2 weeks but still in transit and i can‘t cancel my order. What happened? Please refund! I don‘t want it anymore! This is not the way to do business!!!

    Answer : [Re] Inquiry related cancel and refund from ho.****

    Order number: 293670965. I want to cancel order. Ordered on 8 April, till now after 14 days still in transit. What happened? This is not the way to do business! Cancel order for me. I dont want to wait amymore!

    Question : [Re] Inquiry related cancel and refund from ho.****


    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Question : Inquiry for the item from ip_****Apr 19, 2019

    How can I buy the pens? I need additional pens only.

    Answer : [Re] Inquiry for the item from ip_****


    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Question : Inquiry related cancel and refund from iri****Apr 17, 2019

    Order No. 293458798
    The screw wear off.. I can't even unscrew the screw.. Can't put battery.. Can't use it.. pls refund me immediately..

    Answer : [Re] Inquiry related cancel and refund from iri****


    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Question : Inquiry for the item from sar****Apr 17, 2019

    I pay extra add on pen and you just send me an usual set without anything extra . This is too much

    Answer : [Re] Inquiry for the item from sar****

    Either you refund me the extra add on or you return what I have order

    Question : [Re] Inquiry for the item from sar****

    How can you do this kind of monkey business

    Answer : [Re] Inquiry for the item from sar****


    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Question : Inquiry for the item from sar****Apr 17, 2019

    How come there’s no add on of magic pen

    Answer : [Re] Inquiry for the item from sar****


    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

+View all Notice, FAQ, Q&A >>
[Free Shipping]Buckle-Free Elastic Belt Buckle Free No Buckle Stretch Belt Womens Plus Belts for Jea
[Free Shipping]Buckle-Free Elastic Belt Buckle Free No Buckle Stretch Belt Womens Plus Belts for Jea
Item Q&A
  • Question : Inquiry for the item from sna****Apr 21, 2019

  • Question : Inquiry for the item from tda****Apr 14, 2019

    My waist is only 78cm.. is this belt suitable for me?

    Answer : [Re] Inquiry for the item from tda****

    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Question : Inquiry for the item from 237****Mar 15, 2019

    How wide is the belt?

    Answer : [Re] Inquiry for the item from 237****

    2cm. thanks

  • Question : Inquiry for the item from 237****Feb 23, 2019

  • Question : Inquiry related delivery from 211****Feb 23, 2019

    Order No. 289727483 - item not received.
    Dear seller,
    Stated in the system that order was sent out on 11/2/19 and till now, still yet to arrive.
    This is my 2nd order, 1st time ordering via normal post no problem.
    Please check & revert soonest!
    Thanks & Regards
    Sharon

    Answer : [Re] Inquiry related delivery from 211****

    Hi, We will be on vacation from 18th Feb 2019 - 28th Feb 2019 . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

    Question : [Re] Inquiry related delivery from 211****

    Thanks for notification! Please check & revert after your holiday, still have not rec'd the item as per this reply.
    Rdgs/Sharon

    Answer : [Re] Inquiry related delivery from 211****

    Hi,

    Thanks for your message.

    In many cases normal mail can stretch up to 20 working days which is beyond our control.

    Please wait until end of next week.

    Thank you.

+View all Notice, FAQ, Q&A >>
Japanese wall mold removal agent bathroom mildew agent Kitchen mold gel mould cleaning agent except
Japanese wall mold removal agent bathroom mildew agent Kitchen mold gel mould cleaning agent except
Item Q&A
  • Question : Inquiry for the item from ana****Apr 20, 2019

    Hi, does it work if mould is in silicone?

    Answer : [Re] Inquiry for the item from ana****


    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Question : Inquiry related delivery from wea****Apr 08, 2019

    126091281

    suppose to be scheduled to ship out on 05 Apr but there is no update. pls advice when will items be sent. thks

    Answer : [Re] Inquiry related delivery from wea****

    hi, we will resend it out. thanks

Bicycle Light USB Rechargeable LED Headlight Folding Bike Electric Scooter Mountain Road Parts Acces
Bicycle Light USB Rechargeable LED Headlight Folding Bike Electric Scooter Mountain Road Parts Acces
Item Q&A
  • Question : Inquiry for the item from sk_****Apr 20, 2019

    Hi seller,

    Do you have a shop or store can i come down to self collect it from you?

    Answer : [Re] Inquiry for the item from sk_****


    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Question : Inquiry for the item from hav****Apr 16, 2019

    Hi i have bought the type 1 rechargeable red and white led, however may i know how should i change into single colour slow strobing mode? currently i am only able to toggle between 5 different mode ( 100% red, 100% white, slow strobe between red and white, medium strobe between red and white, fast strobing between red and white). Thanks in advance for your assistance.

    Answer : [Re] Inquiry for the item from hav****


    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Question : Inquiry for the item from 233****Mar 09, 2019

    Hi,
    Will you restock Type 10 (7 colour).

    Answer : [Re] Inquiry for the item from 233****

    sorry no.

  • Question : Inquiry for the item from sal****Oct 10, 2018

    Item spoilt
    Not working at all
    Pls let me know how to do the exchange

    Answer : [Re] Inquiry for the item from sal****

    Hi, which part spoil?

  • Question : Inquiry for the item from Ste****Oct 01, 2018

    when will the type 10 ( 7 color ) be arriving?

    Answer : [Re] Inquiry for the item from Ste****

    Dear buyers,
    We will be on vacation from 1st Oct 2018 - 4th Oct 2018, During this period of time, orders will only be process and post out on 5-6th Oct 2018. We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

+View all Notice, FAQ, Q&A >>
Tile reform grouting fix waterproof anti-fungus floor tiles patching agent
Tile reform grouting fix waterproof anti-fungus floor tiles patching agent
Item Q&A
  • Question : Inquiry for the item from sam****Apr 20, 2019

    Hi how do I make a hole in pointed applicator cap to apply the product? Thanks

    Answer : [Re] Inquiry for the item from sam****


    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Question : Inquiry for the item from cal****Mar 28, 2019

    This is a 2018 order which I’ve placed and you told me to wait for the parcel to be resent. Just refund my money. Don’t be such a dishonest seller!

    Answer : [Re] Inquiry for the item from cal****

    replied.

  • Question : Inquiry related delivery from spa****Jan 22, 2019

    I ordered 3 bottles but only 1 bottle was delivered. Please reply and forward the other 2 bottles ASAP!!!

    Answer : [Re] Inquiry related delivery from spa****



    sorry we will resend. thanks

  • Question : Inquiry for the item from awh****Jan 17, 2019

    Hi,

    I have tried using it but after a few days, it came off. I had placed another order & would like to cancel it. Please advise.

    Answer : [Re] Inquiry for the item from awh****

    dear buyer both mailed

  • Question : Inquiry for the item from bla****Jan 08, 2019

    Hi I received the item without the cap I can't use at all. Anyway delivery me the cap?

    Answer : [Re] Inquiry for the item from bla****

    Hi any news?

    Question : [Re] Inquiry for the item from bla****

    sorry we will resend. thanks

    Answer : [Re] Inquiry for the item from bla****

    Thank you I received the tile cap.

    Question : [Re] Inquiry for the item from bla****

    ok great.

+View all Notice, FAQ, Q&A >>
★READY STOCK IN SG★[300% up Water pressure/40% water conservation showerhead/SAP shower shower head
★READY STOCK IN SG★[300% up Water pressure/40% water conservation showerhead/SAP shower shower head
Item Q&A
  • Question : Inquiry related delivery from wil****Apr 20, 2019

  • Question : Inquiry for the item from fat****Apr 04, 2019

    Hi if i order now, possible to get by tomorrow via q express?

    Answer : [Re] Inquiry for the item from fat****

    hi, we will do our best. thanks

  • Question : Inquiry related delivery from 235****Feb 25, 2019

    Hi, order no. 289229081 was placed on 29 Jan. Shipping info shows shipping date of 1 Feb.

    It’s been nearly a month, but I have not received the item.

    This my 3rd time ordering from you. For the previous 2 times, items were received within a week or so.

    Can you please advise? Thank you.

    Answer : [Re] Inquiry related delivery from 235****



    Hi, We will be on vacation from 18th Feb 2019 - 28th Feb 2019 . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

    Question : [Re] Inquiry related delivery from 235****

    Hi, I still have not received my order.

    It’s been 42 days since I placed the order.

    What’s going on?

    Answer : [Re] Inquiry related delivery from 235****

    Hi, I have received the package today, but of the 2 items I ordered, only the shower head is delivered in the package. The water hose (150cm) is missing.

    Why isn’t the water hose sent together? Has it been shipped out?

    Question : [Re] Inquiry related delivery from 235****

    sorry so short Water hose (150cm 1 pc right?

    Answer : [Re] Inquiry related delivery from 235****

    Yes

    Question : [Re] Inquiry related delivery from 235****

    ok we will resend. thanks

  • Question : Inquiry related delivery from m5d****Mar 10, 2019

    Hi Seller, I placed an order on 24 February but until now I still haven't received my item yet. May I know why? Please advise. Thank you.

    Answer : [Re] Inquiry related delivery from m5d****

    Hi,

    Thanks for your message.

    In many cases normal mail can stretch up to 20 working days which is beyond our control.

    Please wait until end of next week.

    Thank you.

    Question : [Re] Inquiry related delivery from m5d****

    Hi Seller, I see. Thank you so much for the reply. I will wait until end of next week then.

    Answer : [Re] Inquiry related delivery from m5d****

    ok thanks

  • Question : Inquiry for the item from Lin****Mar 08, 2019

    Dear Seller, may i know when will the stock for the below to come in?

    3rd Generation SAP Anion Shower Head
    -
    With Purifying Filter & 3 Adjustable modes

    This 3rd generation SAP is different from 3rd generation classic one right?

    Answer : [Re] Inquiry for the item from Lin****

    2wks can wait?

    Question : [Re] Inquiry for the item from Lin****

    Need urgent...is ok n thanks seller.

    Answer : [Re] Inquiry for the item from Lin****

    thanks

+View all Notice, FAQ, Q&A >>
Door bell NO NEED BATTERY /Portable Wireless Remote Control Doorbell/No Need Install Door Alarm Bell
Door bell NO NEED BATTERY /Portable Wireless Remote Control Doorbell/No Need Install Door Alarm Bell
Item Q&A
  • Question : Inquiry related return and exchange from all****Apr 20, 2019

    Item received and is not working condition. How do I make a exchange or refund. Disappointed, seller please ensure set is in working conditions before sending out.

    Answer : [Re] Inquiry related return and exchange from all****


    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Question : Inquiry related delivery from l8k****Mar 04, 2019

    Do not ever ever order from this. I hv ordered on 1 feb 19. Till today, i hv still yet to receive. I hv written 3 times to the seller n no actions from them. Piss off

    Answer : [Re] Inquiry related delivery from l8k****

    Hi, because previous you use normal postage for delivery, hence unable to track the parcel. Inorder to resend, $3.50 will be registered mail. tracking available. then we can resend to you again. thanks

    Question : [Re] Inquiry related delivery from l8k****

    Do not provide such as excuse. Hv been using postal mailfor other orders too n yet all those receive within 1 wk after placing order

    Answer : [Re] Inquiry related delivery from l8k****

    pls check if yr mailing address is correct ?

    Question : [Re] Inquiry related delivery from l8k****

    Absolutely correct

    Answer : [Re] Inquiry related delivery from l8k****

    Return - Complete

  • Question : Inquiry related delivery from seb****Feb 14, 2019

    Hi, I ordered 1 week ago and I had not receive it. Please advise .

    Answer : [Re] Inquiry related delivery from seb****

    Hi,

    Thanks for your message.

    In many cases normal mail can stretch up to 20 working days which is beyond our control.

    Please wait until end of next week.

    Thank you.

  • Question : Inquiry related return and exchange from mon****Jan 19, 2019

    Hi seller, my order number is 286851967. I am your repeat customer and the recent purchase received on 2Jan was for my parent's place. I checked on the devise as my maid said that it was not working. She is right and when I opened the packaging box to look for the user manual, I saw a piece of paper with a name and phone number. To my surprise, the person who answered my call mentioned that she is the one written on the memo and that is for the return of the faulty door bell to you. This show that you did not check and test item before sending out to your customer. Pls advice what is your solution to my issue.

    Answer : [Re] Inquiry related return and exchange from mon****

    sorry about it, there are some mix up, we will resend to you again. possible to mail it back to 24 jalan naung s537700? thanks

    Question : [Re] Inquiry related return and exchange from mon****

    Hi seller, appreciate for the prompt response. I will return upon receipt of a new working device from you. Pls send the new item as soon as possible.

    Answer : [Re] Inquiry related return and exchange from mon****

    ok had mailed out. thanks

  • Question : Inquiry from Sha****Jan 19, 2019

    I received the item today, however i only received 1 set. I order 2 sets. Of the wireless door bell. Still waiting for the seller to reply. But till now never. Already make payment for 2 set. Pls do something about it. At least you refund me the other one set or make an arragement to send the other set of doorbell as soon as possible. But would appreciate if could send personally at my door step and apologise for the mistake. If not this is consider cheating. And i want to make a report on this seller

    Answer : [Re] Inquiry from Sha****

    sorry we wil lresend it again. thanks

+View all Notice, FAQ, Q&A >>
Mini Cube Portable Multi-mode FM Radio MP3 Player USB / TF / MicroSD Card MP3 Input Digital speaker
Mini Cube Portable Multi-mode FM Radio MP3 Player USB / TF / MicroSD Card MP3 Input Digital speaker
Item Q&A
  • Question : Inquiry for the item from shi****Apr 20, 2019

  • Question : Inquiry for the item from shi****Apr 20, 2019

  • Question : Inquiry for the item from ser****Mar 16, 2019

  • Question : Inquiry related return and exchange from 237****Mar 11, 2019

    Already sent video to Qoo10 and you since Feb when you announced that you went on leave. How many times you want me to send video? Give me your email address then I re-send video again to you. I know how to operate the usb player as I bought this batch, for the 3rd time from you. Every batch sure have 1 or 2 pcs with fault. Can I bring the 2 pcs to your house at 24 Jalan Naung, like how I did it in my Nov 2018 purchase? I sms you few days ago, but no reply. You can ask your maid to standby with the good pieces as as you did previously. Then we can test and show her the fault before the exchange, as we need to test the exchanged items also. Please sms me on 90501233 to confirm exchange date and time. If there is change in place please notify me also. Tx.

    Answer : [Re] Inquiry related return and exchange from 237****

    Hi, can we have ur order no? we need to check stock 1st. thanks

    Question : [Re] Inquiry related return and exchange from 237****

    Order no: 289736058,289736060. 2 pcs (sent in blue colour) faulty, out of total of 7pcs ordered.

    Answer : [Re] Inquiry related return and exchange from 237****

    hi, which 2 model? can exchange at hougang. let use know the model hence we can check stock. thanks

  • Question : Inquiry for the item from can****Mar 10, 2019

    Hi seller when new stock in?

    Answer : [Re] Inquiry for the item from can****

    hi, for which model?

    Question : [Re] Inquiry for the item from can****

    V9

    Answer : [Re] Inquiry for the item from can****

    sorry v9 no more stock coming.

    Question : [Re] Inquiry for the item from can****

    Huh. K. Tq

    Answer : [Re] Inquiry for the item from can****

    cheers

+View all Notice, FAQ, Q&A >>
New Wireless Doorbell Waterproof 300M Remote EU AU UK US Plug smart Door Bell Chime battery
New Wireless Doorbell Waterproof 300M Remote EU AU UK US Plug smart Door Bell Chime battery
Item Q&A
  • Question : Inquiry for the item from jac****Apr 19, 2019

    Hi
    It comes with different plugs or do i need to let u know what plug i am using?

    Answer : [Re] Inquiry for the item from jac****


    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

FREE GIFTS🔥🔥Sup X Game Box Retro Handheld Game Console Emulator Built-in 400 IN 1 Games FC Retro
FREE GIFTS🔥🔥Sup X Game Box Retro Handheld Game Console Emulator Built-in 400 IN 1 Games FC Retro
Item Q&A
  • Question : Inquiry for the item from yen****Apr 04, 2019

    There’s no battery included when the item is received.
    Battery is missing!
    Please help.
    I can’t on or play any game.....

    Answer : [Re] Inquiry for the item from yen****

    hi, sorry, we will resend it out again. thanks

    Question : [Re] Inquiry for the item from yen****

    Ok. Thank you.

    Answer : [Re] Inquiry for the item from yen****

    ok cheers

    Question : [Re] Inquiry for the item from yen****

    Have you send my battery?
    I haven’t receive.

    Answer : [Re] Inquiry for the item from yen****

    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

    Question : [Re] Inquiry for the item from yen****

    Where is my battery?
    I have been waiting for 3 weeks!

    Answer : [Re] Inquiry for the item from yen****


    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Question : Inquiry related cancel and refund from sys****Mar 23, 2019

    the black console is not working. please refund or exchange.

    Answer : [Re] Inquiry related cancel and refund from sys****

    ok we will resend a battery?

    Question : [Re] Inquiry related cancel and refund from sys****

    it is not just battery. the console will not turn off and battery will die. the entire console is not working. it must have been used.

    Answer : [Re] Inquiry related cancel and refund from sys****

    Hi, we will resend to you again. please kindly mail the item back to us, in full packaging to 24 jalan naung s(537700) via normal mail and provide your order no and mailing address in the parcel, and what happen to your order. Thanks

  • Question : Inquiry related cancel and refund from sys****Mar 23, 2019

    the black console seems used and battery was already in the console while the red wasnt. black console battery not working.

    Answer : [Re] Inquiry related cancel and refund from sys****

    Hi, pls take video. thanks

  • Question : Inquiry related return and exchange from alp****Jan 23, 2019

  • Question : Inquiry related return and exchange from alp****Jan 24, 2019

    Just received and the charging port is already damage

    Answer : [Re] Inquiry related return and exchange from alp****

    we will resend.thanks

+View all Notice, FAQ, Q&A >>
Monitor stand/shelf/dual/keyboard storage/Computer Accessories/Posture Correction/Vertebrae
Monitor stand/shelf/dual/keyboard storage/Computer Accessories/Posture Correction/Vertebrae
Item Q&A
  • Question : Inquiry related delivery from agn****Apr 17, 2019

    Hi,

    I want to courier the ite but there is only the singpost normal mail selection.

    Do advise.

    Cheers
    Naureen

    Answer : [Re] Inquiry related delivery from agn****


    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Question : Inquiry for the item from 249****Apr 16, 2019

    Dear seller

    Can I find out when will the type E design C White be restocked?

    Answer : [Re] Inquiry for the item from 249****

    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Question : Inquiry for the item from cha****Apr 02, 2019

    Hi. Any more stock for type c?

    Answer : [Re] Inquiry for the item from cha****

    sorry no.

  • Question : Inquiry for the item from ste****Mar 08, 2019

    Hi, type e design c how heavy? Easy to carry?

    Answer : [Re] Inquiry for the item from ste****

    2-3kg?

  • Question : Inquiry for the item from 237****Mar 02, 2019

    When will Type D, design A, black restock? Thanks.

    Answer : [Re] Inquiry for the item from 237****

    3-4wks. thanks

+View all Notice, FAQ, Q&A >>
[SUPER SALE] INTEX INFLATABLE DOWNY AIR BED MATTRESS * SINGLE / SUPER SINGLE / QUEEN / SUPER QUEEN
[SUPER SALE] INTEX INFLATABLE DOWNY AIR BED MATTRESS * SINGLE / SUPER SINGLE / QUEEN / SUPER QUEEN
Item Q&A
  • Question : Inquiry related delivery from me_****Apr 16, 2019

    I need it urgently. Can we go your shop/place to get directly tomorrow? Thanks!

    Answer : [Re] Inquiry related delivery from me_****


    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Question : Inquiry for the item from joy****Apr 12, 2019

    Hi there,

    Will like to ask if the pump is also battery operated?

    Answer : [Re] Inquiry for the item from joy****

    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Question : Inquiry related return and exchange from jan****Mar 28, 2019

    I received the wrong item. How can I exchange? Any contact number or address?

    Answer : [Re] Inquiry related return and exchange from jan****

    sorry exchange at hougang possible?

    Question : [Re] Inquiry related return and exchange from jan****

    Yes can

    Answer : [Re] Inquiry related return and exchange from jan****

    What is the address!

    Question : [Re] Inquiry related return and exchange from jan****

    What is the address!

    Answer : [Re] Inquiry related return and exchange from jan****

    *? Opps.. sorry

    Question : [Re] Inquiry related return and exchange from jan****

    replied. thanks

  • Question : 배송 관련 con****님의 문의입니다.Mar 15, 2019

    Thought Qexpress, but it comes by speedpost?

    Answer : [Re] 배송 관련 con****님의 문의입니다.

    sorry we will check with the packer again. thanks

  • Question : 상품 관련 con****님의 문의입니다.Mar 10, 2019

    Fiber tech, super queen is not available in option selection stage. Pls update it..

    Answer : [Re] 상품 관련 con****님의 문의입니다.

    pls check again?

+View all Notice, FAQ, Q&A >>
Cree T6 LED Headlamp Head Lamp Light Bulb Lights Headlight Headlights Torch Torchlight  Bicycle
Cree T6 LED Headlamp Head Lamp Light Bulb Lights Headlight Headlights Torch Torchlight Bicycle
Item Q&A
  • Question : Inquiry for the item from 261****Apr 16, 2019

    Hi seller,

    I need the brightest and lightest headlight. Which one should I buy, type A, B or C?

    Thanks

    Answer : [Re] Inquiry for the item from 261****

    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Question : Inquiry related delivery from ber****Apr 02, 2019

    hi Seller, i need the item urgently, if i order today, how long it take to reach me?

    Answer : [Re] Inquiry related delivery from ber****

    pls use Qxpress, this 2-3days. thanks

    Question : [Re] Inquiry related delivery from ber****

    thanks

    Answer : [Re] Inquiry related delivery from ber****

    cheers

  • Question : Inquiry from Dan****Mar 07, 2019

    I have ordered 2 sets of these items(order no. 291018802) but received only 1 sets. I have written a few email but no respond from your side. What should I do in order to received the missing set?

    Answer : [Re] Inquiry from Dan****

    sorry you got the wronger seller, we does not have this order no 291018802. thanks

  • Question : Inquiry related delivery from fai****Feb 09, 2019

    Hello, may I know for this period when will item be sent out if order today via qxpress, thank you.

    Answer : [Re] Inquiry related delivery from fai****

    1-3days. thanks

  • Question : Inquiry related return and exchange from wen****Jan 08, 2019

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Twin Blade Dual Speed Cyclone USB Fan. Strong wind speed! Portable Mini USB Fan Battery Operated Rechargeable with LED Light for Indoor/ Outdoor/ Camping/ Children/Hiking **FREE BATTERY**
Twin Blade Dual Speed Cyclone USB Fan. Strong wind speed! Portable Mini USB Fan Battery Operated Rechargeable with LED Light for Indoor/ Outdoor/ Camping/ Children/Hiking **FREE BATTERY**
Item Q&A
  • Question : Inquiry for the item from cel****Apr 16, 2019

    Hi do u just sell rechargeable battery for F95B fan? Tks

    Answer : [Re] Inquiry for the item from cel****

    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Question : Inquiry for the item from mas****Apr 07, 2018

  • Question : Inquiry for the item from che****May 15, 2017

    Hi

    Do you all just send the battery??

    Answer : [Re] Inquiry for the item from che****

    Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)


    yes. how many you need? thanks
    (May 18, 2017 00:43)

  • Question : Inquiry for the item from LEE****Apr 05, 2017

    Handfan : is yr on off button a press type or dial turning type?

    Answer : [Re] Inquiry for the item from LEE****

    dial turn

  • Question : ItemMay 30, 2016

    Hi seller when will the muji fan re-stock?

    Answer : [Re] Item

    dear buyer not available

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Atomic Lighter  The Rechargeable Electric Lighter That’s Windproof USB Chargeable
Atomic Lighter The Rechargeable Electric Lighter That’s Windproof USB Chargeable
Item Q&A
  • Question : Inquiry for the item from two****Apr 15, 2019

  • Question : Inquiry for the item from Tpc****Nov 16, 2018

  • Question : Inquiry related delivery from mar****Mar 26, 2018

    If i order today, can i receive the lighters by Thursday? Bec I need to pass them to someone who's going overseas on Friday

    Answer : [Re] Inquiry related delivery from mar****

    I haven't heard from you yet so I can't order today. So if I order tomorrow (tues/27 Mar), can I receive the lighters by thurs 29 Mar?

    Question : [Re] Inquiry related delivery from mar****

    pls buy now, we will mail out tomorrow, thur u will receive it. thanks

    Answer : [Re] Inquiry related delivery from mar****

    Hi, I just ordered 4 lighters. Please send tgem out as soon as possible today so I can receive them by tomorrow(Thursday), and could you please test that they are working because I'm buying them as gifts. Thank you!

    Question : [Re] Inquiry related delivery from mar****

    2018-03-28 20:19:14 Singapore East Hub Arrived at the Distribution Center
    2018-03-28 19:47:23 Singapore East Hub Arrived at the Processing Facility
    2018-03-28 15:31:36 Singapore East Hub Pickup Done

    Answer : [Re] Inquiry related delivery from mar****

    Thank you for the information. I received the 4 lighters yesterday. However, only 2 were working. One didn't work at all, and the other works only once -- but the arc lasts only 3 seconds, then goes off and the lighter stops working. I have to switch it off then on again then the cycle repeats: arc lasts 3 secs and lighter stops working. I have just asked for replacements through the Qoo10 app. If you can send replacements by tomorrow, it would be much appreciated because I leave for China early Mon morning and ordered 3 of these lighters as gifts to bring there. Attached, a video of the faulty one. I can send you a video of the one that doesn't work at all if the Qoo10 app allows me too, or after you reply to this message. I hope to hear from you very soon.

    Question : [Re] Inquiry related delivery from mar****

    Here's the video of the lighter that doesn't work. And just by the way, this lighter didn't come with an instruction sheet.

    Answer : [Re] Inquiry related delivery from mar****

    Hi, sorry we will resend. thanks

    Question : [Re] Inquiry related delivery from mar****

    Thank you very much

    Answer : [Re] Inquiry related delivery from mar****

    cheers

    Question : [Re] Inquiry related delivery from mar****

    Hi, I received one replacement lighter yesterday.
    But the package was not in the original sealed condition - is this because you charged and tested it first? Anyway, the lighter works, so thank you for that.
    However, Of the 4 lighters I originally received from you, TWO were not working, so you were supposed to send me TWO replacements, not one. (One did not work at all after charging, and the other worked for 3 seconds only, then died, and didn't work any more, unless I switched the lighter off then on again, then the cycle repeats.) So please send me the second replacement asap, thank you.

    Answer : [Re] Inquiry related delivery from mar****

    Hi, we will resend to you again. please kindly mail the item back to us, in full packaging to 24 jalan naung s(537700) via normal mail and provide your order no and mailing address in the parcel, and what happen to your order. Thanks

    Question : [Re] Inquiry related delivery from mar****

    Hi, which item am I supposed to mail back to you? The one you just re-sent me that came in an opened package, or the original 2 damaged items that you sent me?

    Answer : [Re] Inquiry related delivery from mar****

    hi, all the damage items. thanks

    Question : [Re] Inquiry related delivery from mar****

    Okay, I'll mail them tomorrow

    Answer : [Re] Inquiry related delivery from mar****

    thanks

    Question : [Re] Inquiry related delivery from mar****

    Hi, I mailed the 2 defective lighters yesterday. Please send me the 2nd replacement - please test it to ensure that it works before you send it to me.

    Answer : [Re] Inquiry related delivery from mar****

    ok noted. thanks

    Question : [Re] Inquiry related delivery from mar****

    Hi, have you sent out the replacement lighter yet? If not, please do so as soon as possible. You sent me one, but I mailed 2 damaged ones to you, so you still owe me one more.

    Answer : [Re] Inquiry related delivery from mar****

    ok noted, will resend. thanks

    Question : [Re] Inquiry related delivery from mar****

    Hi, it's been 10 days and I have not received the replacement for the second defective lighter yet. Please send it asap. Or give me a refund. Thank you

    Answer : [Re] Inquiry related delivery from mar****

    hi, can we have your order no? thanks

    Question : [Re] Inquiry related delivery from mar****

    Order numbers: 251276247 & 251276248

    I received the 2nd replacement lighter last Thursday. The packaging had been cut open so I presumed you had tested it.

    But it only works a few times before it dies again, then I have to switch it off then on again before it works a few times and dies again. So I have to keep switching it off then on again. I have come to the conclusion that this is not a good product. I will just keep this one and mske do with its flaws. But thank you for sending me the replacements.

    Answer : [Re] Inquiry related delivery from mar****

    ok sorry abt it, we will highligh to the supplier. thanks

  • Question : Item received not workingMay 02, 2018

Atomic Zapper 2 in 1 Ultrasonic Pest Repelled and Bug Zapper Mosquito Insect Killer Harmless
Atomic Zapper 2 in 1 Ultrasonic Pest Repelled and Bug Zapper Mosquito Insect Killer Harmless
Item Q&A
  • Question : Inquiry related delivery from Pei****Apr 15, 2019

    Hi order is placed on 3rd Apr, when can i expect to receive? Order number 293362505

    Answer : [Re] Inquiry related delivery from Pei****

    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Question : Inquiry related cancel and refund from 239****Apr 12, 2019

    Upon received on the day, put on to try and found that both are not working????
    Please

    Answer : [Re] Inquiry related cancel and refund from 239****

    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Question : Inquiry for the item from cas****Mar 27, 2019

    Hi, thank u for your delivery.
    I received with the internal device dangling.
    Is that right?
    Kindly pls advise and pls refer to the picture.
    Thank you.

    Answer : [Re] Inquiry for the item from cas****

    Hi, you can open it and put it back? the middle part can open up.

  • Question : Inquiry for the item from xin****Mar 25, 2019

    Hi seller, can the item get rid of lizards?

    Answer : [Re] Inquiry for the item from xin****

    shld not be a problem.thanks

  • Question : Inquiry for the item from poh****Mar 25, 2019

    Hi, how many watt ? can on for 24 hours ? my house has lot of ants and some cockroach ,will it help to reduce ants and cockroach,thanks.

    Answer : [Re] Inquiry for the item from poh****

    can, thanks

+View all Notice, FAQ, Q&A >>
★BMI ★CALORIES ★BODY FAT ★TEMPERED GLASS ★WEIGHING SCALE ★DIGITAL WEIGHING SCALE ★BODY ANALYZER
★BMI ★CALORIES ★BODY FAT ★TEMPERED GLASS ★WEIGHING SCALE ★DIGITAL WEIGHING SCALE ★BODY ANALYZER
Item Q&A
  • Question : Inquiry for the item from mjs****Apr 15, 2019

    Hi dont mind to help choose one best model that suit me, BMI, Bone Mass, Weight, Body Fat, Water Percentage, Muscle Mass? Theres alot model, i am not sure which best

    Answer : [Re] Inquiry for the item from mjs****

    Dear buyers,
    We will be on vacation from 13th april 2019 - 24th apri 2019. . We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Question : Inquiry related delivery from suw****Apr 05, 2019

    If order today, possible to deliver on Sunday?

    Answer : [Re] Inquiry related delivery from suw****

    sorry qxpress does not work on sun, mon or tue ok?

  • Question : Inquiry for the item from gyp****Mar 28, 2019

  • Question : Inquiry for the item from 261****Mar 23, 2019

  • Question : Inquiry for the item from 237****Mar 05, 2019

    Hi
    When your body analysis new stock arrival.

    Answer : [Re] Inquiry for the item from 237****

    Hi, ard 2wks, can wait?

    Question : [Re] Inquiry for the item from 237****

    thanks, I just bought the magnite series, not sure whether know to use , is there instruction manuel, any warranty.

    Answer : [Re] Inquiry for the item from 237****

    ok noted. thanks