Q&A board

Q & A Lists
Item Question & Answer
Swisse Ultiboost Odourless High Strength Wild Fish Oil 1500mg 400cap
Swisse Ultiboost Odourless High Strength Wild Fish Oil 1500mg 400cap
Item Q&A
  • Question : Inquiry for the item from sta****Oct 12, 2019

    What is the expiry date of this product?

    Please advise.
    Thanks.

    Answer : [Re] Inquiry for the item from sta****

    Hi, the expiry is in 2021.

    Question : [Re] Inquiry for the item from sta****

    Thanks, I ordered already.
    Kindly deliver as soon as you can.

    Regards,
    Stanley.

    Answer : [Re] Inquiry for the item from sta****

    Thanks for your purchase! We'll ship out the product within 2 business days. Please expect 7-12 business days for delivery from the ship time as we ship from Hong Kong :)

  • Question : Inquiry for the item from 239****Oct 12, 2019

Clinique Moisture Surge Ultra Hydration Set (125ml+30ml+15ml)
Clinique Moisture Surge Ultra Hydration Set (125ml+30ml+15ml)
Item Q&A
  • Question : Inquiry for the item from nor****Oct 12, 2019

    Hi
    the product is authenthic rite?

    Answer : [Re] Inquiry for the item from nor****

    Hi, it's 100% authentic and original. And we provide 100% refund if there is any authenticity issue.

  • Question : Inquiry for the item from sul****Sep 09, 2019

    Authentic?

    Answer : [Re] Inquiry for the item from sul****

    Hi, it's 100% authentic and original. And we provide 100% refund if there is any authenticity issue.

  • Question : Inquiry for the item from alo****Sep 02, 2019

    Hi
    What the manufacturing or expiry date of current set? Tks

    Answer : [Re] Inquiry for the item from alo****

    Hi, The manufacturing year is in 2018, the product should be in good condition for 3 years.

  • Question : Inquiry for the item from lyn****May 14, 2019

  • Question : Inquiry for the item from 234****May 08, 2019

    seller

    so fast the offer ends?

    Answer : [Re] Inquiry for the item from 234****

    Hi, yes it is

    Question : [Re] Inquiry for the item from 234****

    oh dear
    tks
    I'll give it a miss.

    Answer : [Re] Inquiry for the item from 234****

    Thank you!

+View all Notice, FAQ, Q&A >>
AUSTRALIA IMPORTED - Swisse Multivitamins and Supplements (Liver Detox/SleepHair/Skin Nails )
AUSTRALIA IMPORTED - Swisse Multivitamins and Supplements (Liver Detox/SleepHair/Skin Nails )
Item Q&A
  • Question : Inquiry for the item from jde****Oct 12, 2019

    Hi Seller,

    May I when is the export date for liver detox? Look forwaard to hear from you soon...

    Answer : [Re] Inquiry for the item from jde****

    Hi, the expiry date for liver detox is in 2021.

  • Question : Inquiry for the item from pat****Sep 26, 2019

    Hi, what is the expiry date for liver detox, hair skin nails as well as men ultivite?

    Answer : [Re] Inquiry for the item from pat****

    Hi, the three products expire is 2021.

    Question : [Re] Inquiry for the item from pat****

    Thanks

    Answer : [Re] Inquiry for the item from pat****

    You're welcome. :)

  • Question : Inquiry related delivery from tis****Sep 18, 2019

  • Question : Inquiry for the item from Sum****Jul 31, 2019

  • Question : Inquiry for the item from pin****Jul 26, 2019

    Hi,

    What is the expiry date for prostate? And all these are confirm authentic?

    Answer : [Re] Inquiry for the item from pin****

    Hi dear, all our products are 100% authentic, let me double check the current expiry once warehouse opens tomorrow morning :)

    Question : [Re] Inquiry for the item from pin****

    Hi,

    Expiry date for this item?

    Answer : [Re] Inquiry for the item from pin****

    HI, the current batch of Swisse Prostate will expire in 2021

+View all Notice, FAQ, Q&A >>
Cheryl Pearl Blanc Excellent Rich Cream 50g
Cheryl Pearl Blanc Excellent Rich Cream 50g
Item Q&A
  • Question : Inquiry for the item from Viv****Oct 12, 2019

    Dear Seller, do you have sell GREEN of Cheryl pearlblanc cream?

    Answer : [Re] Inquiry for the item from Viv****

    Hi, do you mean Cheryl Pearl Blanc UV Cream SPF25PA++ 50g ?

  • Question : Inquiry for the item from jer****May 11, 2019

    Is it authentic?

    Answer : [Re] Inquiry for the item from jer****

    Hi, yes, all our products are 100% authentic and original.

    Question : [Re] Inquiry for the item from jer****

    Thank u

    Answer : [Re] Inquiry for the item from jer****

    You are welcome :)

SK-II Facial Treatment Mask (10 Sheets)
SK-II Facial Treatment Mask (10 Sheets)
Item Q&A
Lancome Advanced Genifique Sensitive Dual Concentrate 20ml
Lancome Advanced Genifique Sensitive Dual Concentrate 20ml
Item Q&A
  • Question : Inquiry for the item from hap****Oct 11, 2019

    Hi when is manufacturing date? Authentic? Thx.

    Answer : [Re] Inquiry for the item from hap****

    Hi, it's 100% authentic and original. And we provide 100% refund if there is any authenticity issue. The manufacturing year is 2018. As long as they are not opened, product should be in good condition for 3 years from production. We recommend that our products are used within the period specified on the container or packaging box after opening.

Sulwhasoo Gentle Cleansing Foam (200ml) [2019 New Packaging]
Sulwhasoo Gentle Cleansing Foam (200ml) [2019 New Packaging]
Item Q&A
  • Question : Inquiry from eli****Oct 11, 2019

  • Question : Inquiry for the item from sus****Jun 13, 2019

    Is this a makeup remover as it is oil based? Or can be used as a normal facial cleanser? Where is the product manufactured please? Thanks.

    Answer : [Re] Inquiry for the item from sus****

    IIt is not a makeup remover but you can use it after you clean your face by the makeup remover that you use. It is just a normal facial cleansing foam. It provides moisture during cleansing and leaves skin well-moisturized without tightness after cleansing. Made in Korea

  • Question : Inquiry for the item from Len****Jun 13, 2019

    Hi, May I know the expiry date pls thanks

    Answer : [Re] Inquiry for the item from Len****

    Hi, the current batch will expire in 2022 :)

  • Question : Inquiry for the item from dra****Jun 12, 2019

  • Question : Inquiry related delivery from bab****Feb 22, 2019

    When will Order No. 290513428 be posted out? When will receive? Thanks

    Answer : [Re] Inquiry related delivery from bab****

    Thanks for your purchase. We’ll ship out the product within two business days :) Please expect 7-12 business days for delivery from the ship time as we ship from Hong Kong.

    Courier Name: Logistics Worldwide Express
    visit the logistic company’s website here: https://www.lwe.asia/tracking/track

+View all Notice, FAQ, Q&A >>
Fresh Rose Hydrating Skincare - Cleanse Foam/ Flora Toner/ Gel Cream/ Face Cream/ Face Mask
Fresh Rose Hydrating Skincare - Cleanse Foam/ Flora Toner/ Gel Cream/ Face Cream/ Face Mask
Item Q&A
  • Question : Inquiry for the item from rav****Oct 09, 2019

    Hi, you have stock for deep hydration toner, cream, serum and foam?
    Thanks.

    Answer : [Re] Inquiry for the item from rav****

    Hi, if have stock... pls advise expiry date. Thanks

    Question : [Re] Inquiry for the item from rav****

    Hi! they are available and in stock. It will be well-packed and ready to ship within the next 48 hours. Please expect 7-12 business days for delivery from the ship time as we ship from Hong Kong. All expire in 2021.

    Answer : [Re] Inquiry for the item from rav****

    Noted with thanks... i will place my order soon. Thank you.

    Question : [Re] Inquiry for the item from rav****

    Hi, i have placed my order... please arrange shipping asap. Thanks

    Answer : [Re] Inquiry for the item from rav****

    Thanks for your purchase! We'll ship out the product within 2 business days. Please expect 7-12 business days for delivery from the ship time as we ship from Hong Kong :)

  • Question : Inquiry for the item from fel****Aug 24, 2019

  • Question : Inquiry for the item from fel****Aug 24, 2019

  • Question : Inquiry for the item from bec****Jul 07, 2019

    Expiry date for deep hydration toner?

    Answer : [Re] Inquiry for the item from bec****

    Hi, the manufacture year of current batch is in 2018 and normally expiry year is in 3 years from the manufacture year

  • Question : Inquiry for the item from sno****Jun 18, 2019

    When will the stock for deep hydration face cream come?

    Answer : [Re] Inquiry for the item from sno****

    Hi, unfortunately, we do not have an anticipate date of next arriving batch

    Question : [Re] Inquiry for the item from sno****

    Hi I see another link that has the face cream. Is it the same? But this one is more expensive?
    https://m.qoo10.sg/gmkt.inc/Mobile/Goods/goods.aspx?goodscode=608801548#

    Answer : [Re] Inquiry for the item from sno****

    Hi I see another link that has the face cream. Is it the same? But this one is more expensive?
    https://m.qoo10.sg/gmkt.inc/Mobile/Goods/goods.aspx?goodscode=608801548#

    Question : [Re] Inquiry for the item from sno****

    Hi customer, we have turned on the product as it is instock and please expect 7-12 business days for delivery from the ship time.

    The courier's website: https://www.lwe.asia/tracking/track

    No dear, the price is the same. I have double check.

+View all Notice, FAQ, Q&A >>
Mustela Gentle Cleansing Gel (Hair and Body Wash) 500ml x 3pcs
Mustela Gentle Cleansing Gel (Hair and Body Wash) 500ml x 3pcs
Item Q&A
  • Question : Inquiry for the item from chl****Oct 10, 2019

    Can you advise the expiry date? Thanks.

    Answer : [Re] Inquiry for the item from chl****

    Hi, the expiry is in 2021.

  • Question : Inquiry for the item from fmu****Sep 16, 2019

    Hi

    I have purchased this item under this order and have cancelled an order that I have submitted 1 min ago because I have made payment using wrong credit card. Please take note. Also appreciate that you can make arrange for delivery only with the period from 21 Sep to 24 Sep.

    Answer : [Re] Inquiry for the item from fmu****

    Hi, the item will be shipped out within 2 business days after you purchased. Please expect 7-12 business days for delivery from the ship time as we ship from Hong Kong :)

  • Question : Inquiry for the item from joh****Aug 22, 2019

  • Question : Inquiry for the item from cat****Jul 31, 2019

    May I know when is the expired date?

    Answer : [Re] Inquiry for the item from cat****

    Hi, the current batch will expire in2021

  • Question : Inquiry from gws****May 29, 2019

    Hi Seller,

    Would like to know the current batch of Mustela Gentle Cleansing Gel (Hair and Body Wash) 500ml x 3pcs - expry's date.. Kindly provide month and year. Hope to hear from you soon.

    Thank you.

    Answer : [Re] Inquiry from gws****

    Hi dear, our last logged expiry for Mustela is February 2021.

+View all Notice, FAQ, Q&A >>
Kiehl s Ultra Facial Cream (125ml)
Kiehl s Ultra Facial Cream (125ml)
Item Q&A
  • Question : Inquiry related delivery from the****Oct 10, 2019

    how long will it take to reach singapore? I am worry about the delay due to protest in HK. Thank you

    Answer : [Re] Inquiry related delivery from the****

    Hi, It will be well-packed and ready to ship within the next 48 hours. Please expect 7-12 business days for delivery from the ship time as we ship from Hong Kong.

  • Question : Inquiry for the item from phy****Apr 15, 2019

    Hi Seller
    Please advise the expiry date. Thanks.

    Answer : [Re] Inquiry for the item from phy****

    Hi! It is available and in stock. It will be well-packed and ready to ship within the next 48 hours. Please expect 7-12 business days for delivery from the ship time as we ship from Hong Kong. Kindly make sure that your name, phone number and address are correct before you place an order since we cannot change it afterwards.

    The current batch will be expired in 2020

    it's 100% authentic and original. And we provide 100% refund if there is any authenticity issue.

    Courier Name: Logistics Worldwide Express

Urban Decay ALL NIGHTER Long-Lasting Makeup Setting Spray 118ml
Urban Decay ALL NIGHTER Long-Lasting Makeup Setting Spray 118ml
Item Q&A
  • Question : Inquiry for the item from jun****Oct 10, 2019

    Hi. When is the expiry date?

    Answer : [Re] Inquiry for the item from jun****

    On Qpost : Hi, the expiry date is in 2021.

  • Question : Inquiry for the item from 233****Jul 22, 2019

    HI, ....SAYS.."CLOSE YOUR EYES AND SPRAY 8-10" AWAY.....CAN SPRAY ON EYE-LIDS WITH MAKE UP TOO?? AFTER WHICH ALL CAN B CLEANS OFF AS USUAL?? PLS REVERT ASAP.

    Answer : [Re] Inquiry for the item from 233****

    Hi dear, i’m personally a user of this product as well, yes you can spray on eyelids but do keep it at a far distance and do not over spray since it needs to dry

    Question : [Re] Inquiry for the item from 233****

    WOW, THATS GOOD NEWS! TKS I HOPE IT WILL WORK FOR MY OILY EYES (I DONT LIKE TO USE PRIMER)

    Answer : [Re] Inquiry for the item from 233****

    Totally understand, I have the same problem, it does not completely help get rid of oil but the oil does not come out so soon for me. Hope you will like the product =)

    Question : [Re] Inquiry for the item from 233****

    *!! EAGERLY WAITING FOR THIS. TKS

    Answer : [Re] Inquiry for the item from 233****

    no problems dear!

  • Question : Inquiry for the item from gjj****Jul 22, 2019

    Hi may I know when’s the expiry date of this product?

    Answer : [Re] Inquiry for the item from gjj****

    Hi dear, please give us some time to check for you, many thanks!

Dr. Jart+ Rejuvenating BB Cream Beauty Balm Silver Label+ SPF35 PA++ Whitening 1.4oz
Dr. Jart+ Rejuvenating BB Cream Beauty Balm Silver Label+ SPF35 PA++ Whitening 1.4oz
Item Q&A
  • Question : Inquiry for the item from ann****Oct 09, 2019

    Stock available? Is this authentic? Expiry date?

    Answer : [Re] Inquiry for the item from ann****

    On Qpost : Hi, it's 100% authentic and original. And we provide 100% refund if there is any authenticity issue. The expiry date is in 2021.

Sesderma Atopises Body Milk 400ml
Sesderma Atopises Body Milk 400ml
Item Q&A
  • Question : Inquiry for the item from wen****Oct 08, 2019

    Hi, is it 100% authentic? If so, what is the expiry date? Thanks.

    Answer : [Re] Inquiry for the item from wen****

    Hi, it's 100% authentic and original. And we provide 100% refund if there is any authenticity issue. The expiry is in 2021.

MARASIL KAXA-LIFT Micro-Current And Hi-Frequency Sonic Face Massager 262g - Pink
MARASIL KAXA-LIFT Micro-Current And Hi-Frequency Sonic Face Massager 262g - Pink
Item Q&A
Xhekpon Crema Face and Neck Cream 40ml
Xhekpon Crema Face and Neck Cream 40ml
Item Q&A
  • Question : Inquiry for the item from lou****Oct 04, 2019

    Hi, is this product authentic and aa I know is from Spain.
    But ist from HK and expire date pls.

    Thks

    Answer : [Re] Inquiry for the item from lou****

    Hi, it's 100% authentic and original. And we provide 100% refund if there is any authenticity issue. The expiry date is in 2021.

  • Question : Inquiry for the item from App****Sep 28, 2019

    What is the expiry date? Year month please

    Answer : [Re] Inquiry for the item from App****

    Hi, the expiry is in 2021. We have a lot of batches, so the one I check today may be different from the one i send to you.

  • Question : Inquiry for the item from vin****Jul 05, 2019

    What's the expiry date for current batch?
    And how long can we keep once we opened?

    Answer : [Re] Inquiry for the item from vin****

    Hi dear, sorry we dont have the product at offfice so we are not able to check it now. However, we will surely let you know once we have it.

  • Question : Inquiry for the item from leo****Mar 22, 2019

    Hi is this 100% authentic product?

    Answer : [Re] Inquiry for the item from leo****

    Hi! It is available and in stock. It will be well-packed and ready to ship within the next 48 hours. Please expect 7-12 business days for delivery from the ship time as we ship from Hong Kong. Kindly make sure that your name, phone number and address are correct before you place an order since we cannot change it afterwards.

    Hi, it's 100% authentic and original. And we provide 100% refund if there is any authenticity issue.

    Courier Name: Logistics Worldwide Express

  • Question : Inquiry for the item from ian****Feb 06, 2019

    Hi, please advise expiry date. Thanks!

    Answer : [Re] Inquiry for the item from ian****

    Hi! It is available and in stock. It will be well-packed and ready to ship within the next 48 hours. Please expect 7-12 business days for delivery from the ship time as we ship from Hong Kong. Kindly make sure that your name, phone number and address are correct before you place an order since we cannot change it afterwards.

    The expiry date is in 2020.

    Please be advised that there will be 1 week shipment delay if purchasing during February 4-8 due to Chinese New Year holiday. Delivery service will be resumed by February 11.

+View all Notice, FAQ, Q&A >>
Clarins Body Treatment Oil - Tonic (Firming  Toning) 100ml
Clarins Body Treatment Oil - Tonic (Firming Toning) 100ml
Item Q&A
  • Question : Inquiry for the item from hii****Oct 03, 2019

    Hi, may i know when is the manufacturer date and expiry date of the item? thanks

    Answer : [Re] Inquiry for the item from hii****

    Hi, manufacturing year is 2018. As long as they are not opened, product should be in good condition for 3 years from production. We recommend that our products are used within the period specified on the container or packaging box after opening.

Fancl Sunguard 50+ Protect UV SPF50+ 60ml
Fancl Sunguard 50+ Protect UV SPF50+ 60ml
Item Q&A
  • Question : Inquiry for the item from jia****Oct 03, 2019

    My shipment has updated to ‘shipped out’ status, but has not any update for my order. If you haven’t sent out please dont update my order to ‘shipped out’

    Answer : [Re] Inquiry for the item from jia****

    Traceable Tracking Number: 344010510126430
    Courier Name: Logistics Worldwide Express

    Please visit the logistic company’s website here: https://www.lwe.asia/tracking/track

    Hi customer, please expect 7-12 business days (not included weekend and public holiday) for delivery from the ship time. The ship time was 30/9/19.

V FAU Skin Solution BB 30g
V FAU Skin Solution BB 30g
Item Q&A
  • Question : Inquiry for the item from etl****Oct 02, 2019

    Hi, may I know the country of origin of the product and it’s expiry date. Thanks

    Answer : [Re] Inquiry for the item from etl****

    Hi, the product is from Korea. The exoiry is in 2021.

    Question : [Re] Inquiry for the item from etl****

    Thanks

    Answer : [Re] Inquiry for the item from etl****

    You're welcome. :)

Medi-Peel Naite Thread Neck Cream 100ml
Medi-Peel Naite Thread Neck Cream 100ml
Item Q&A
  • Question : Inquiry for the item from yin****Oct 02, 2019

A.H.C B5 Hyaluronic Toner (100ml)
A.H.C B5 Hyaluronic Toner (100ml)
Item Q&A
  • Question : Inquiry for the item from ade****Sep 29, 2019

    When is the expiry?

    Answer : [Re] Inquiry for the item from ade****

    Hi, the expiry is in 2021.

  • Question : Inquiry for the item from chl****Jul 09, 2019

Swisse Ultivite Multivitamin Effervescent 60 Tablets
Swisse Ultivite Multivitamin Effervescent 60 Tablets
Item Q&A
  • Question : Inquiry for the item from ber****Sep 28, 2019

    Hi, do you delivery to Singapore? Have available stocks? Thanks!

    Answer : [Re] Inquiry for the item from ber****

    Hi! It is available and in stock. It will be well-packed and ready to ship within the next 48 hours. Please expect 7-12 business days for delivery from the ship time as we ship from Hong Kong.

Clarins Body Shaping Cream 200ml
Clarins Body Shaping Cream 200ml
Item Q&A
  • Question : Inquiry for the item from tip****Sep 27, 2019

    What is the expiry date of the product that I will receive if I order it now?

    Answer : [Re] Inquiry for the item from tip****

    Hi, the expiry of which one please? It will be well-packed and ready to ship within 2 business days. Please expect 7-12 business days for delivery from the ship time as we ship from Hong Kong.

    Question : [Re] Inquiry for the item from tip****

    The body shaping cream

    Answer : [Re] Inquiry for the item from tip****

    The expiry is in 2021.

  • Question : Inquiry for the item from sun****Sep 22, 2019

    Hi, can I check expiry date of current batch? Thanks

    Answer : [Re] Inquiry for the item from sun****

    Hi, manufacturing year is 2018. As long as they are not opened, product should be in good condition for 3 years from production. We recommend that our products are used within the period specified on the container or packaging box after opening.

  • Question : Inquiry for the item from lie****May 30, 2019

    Hi, what the expiry date for the body shaping cream?

    Answer : [Re] Inquiry for the item from lie****

    Hi dear, good to use til at least late 2020.

  • Question : Inquiry for the item from jnb****Apr 05, 2019

  • Question : Inquiry for the item from Lim****Mar 25, 2018

    May I know the manufacturing date of this product ?

    Answer : [Re] Inquiry for the item from Lim****

    Hello the manufacturing year is in early 2017

+View all Notice, FAQ, Q&A >>
Oral-B Stages Kids Rechargeable Electric Toothbrush with Star Wars Characters Extra-soft
Oral-B Stages Kids Rechargeable Electric Toothbrush with Star Wars Characters Extra-soft
Item Q&A
  • Question : Inquiry for the item from yap****Sep 26, 2019

    May I know what type is the power plug? Same as Singapore?

    Answer : [Re] Inquiry for the item from yap****

    Hi, The plug is Ausralian plug type.

JM Solution Mask Series (Honey Propolis/Pearl Deep/Avocado Nourishing/Flower Firming/Golden Cocoon)
JM Solution Mask Series (Honey Propolis/Pearl Deep/Avocado Nourishing/Flower Firming/Golden Cocoon)
Item Q&A
  • Question : Inquiry for the item from Val****Sep 24, 2019

    May o ask if these are Authentic fr JM Solutions as your ctry of Origin is not from Korea???

    Answer : [Re] Inquiry for the item from Val****

    Hi, it's 100% authentic and original. And we provide 100% refund if there is any authenticity issue. We import the product and resell in Hong Kong.

  • Question : Inquiry for the item from Pri****Sep 22, 2019

    Hi for all your 2019 new mask. When is the expire date?

    Answer : [Re] Inquiry for the item from Pri****

    Hi, the expiry is in 2022.

    Question : [Re] Inquiry for the item from Pri****

    I had buy 3 boxes. Can i purchase again?

    Answer : [Re] Inquiry for the item from Pri****

    Can i order again? So you can ship with my first order.
    Cart No : 129589896

    Question : [Re] Inquiry for the item from Pri****

    Can i order again? So you can ship with my first order.
    Cart No : 129589896

    Answer : [Re] Inquiry for the item from Pri****

    Hi, sorry, we cannot ship together. We will pack the item following the order.

    Question : [Re] Inquiry for the item from Pri****

    Ok dear

    Answer : [Re] Inquiry for the item from Pri****

    Thank you. :))

  • Question : Inquiry for the item from jea****Sep 19, 2019

    Hi seller

    Which mask is suitable for teenager with pimples outbreak

    Answer : [Re] Inquiry for the item from jea****

    Hi, I suggest the Centella one. It helps acne problems. :)

AHC Ageless Real Eye Cream For Face 30ml x 2pcs
AHC Ageless Real Eye Cream For Face 30ml x 2pcs
Item Q&A
  • Question : Inquiry for the item from lav****Sep 23, 2019

    Hi pls advise the expiry date. Thanks.

    Answer : [Re] Inquiry for the item from lav****

    Hi, the expiry is in 2021.

Cemoy 21 Day Renew Serum (2ml x 21pcs)
Cemoy 21 Day Renew Serum (2ml x 21pcs)
Item Q&A
  • Question : Inquiry for the item from Ail****Sep 21, 2019