Q&A board

Q & A Lists
Item Question & Answer
🔥Triple Strength 1500mg Glucosamine + Tumeric + Boswellia + MSM 🔥Quick Relief of Knee Pain
🔥Triple Strength 1500mg Glucosamine + Tumeric + Boswellia + MSM 🔥Quick Relief of Knee Pain
Item Q&A
  • Question : Inquiry for the item from cbl****Jun 18, 2019

  • Question : Inquiry for the item from ela****May 28, 2019

    Hi Seller, I receive my item just now however only saw one bottle with my free gift in the box. Can you check and send me the other bottle?
    I pay another $14.90 for 2nd bottle with free gift. Should be total 2 bottle i must receive. Pls get back to me. Thank you.

    Answer : [Re] Inquiry for the item from ela****

    Hi Seller, can pls get back to me regards to my missing one bottle? I have check your website and you have put a sold out tag on this item. Pls follow up my case. Thanks

    Question : [Re] Inquiry for the item from ela****

    Hi customer, thank you for reaching out. we do apologize for the inconvenience rest assured that we are already processing the missing item rest assured that we'll take care of it right away.

    Again we deeply apologize for the inconvenience.

    Answer : [Re] Inquiry for the item from ela****

    Hi Seller, thanks for responding to my missing item. Pls let me know when I will receive the item. Thank you.

    Question : [Re] Inquiry for the item from ela****

    We are most thankful for your kind understanding and duly noted on this

    Answer : [Re] Inquiry for the item from ela****

    Hi Seller, pls let me know when i will receive my missing item?? Still have not receive my other bottle.. pls reply.

    Question : [Re] Inquiry for the item from ela****

    Hi customer,

    Thank you for reaching out.

    We already processed the order for the missing bottle upon checking with the tracking of the order using (http://qfs.qxpress.asia/Customer/TraceParcels?TrackingNo=) and tracking code: SG1768190

    It was delivered (2019-05-31 14:41:46)

    If you have any issues with your parcel, the fastest way to get a response would be to email info@qxpress.sg or call +65 6661 9100 with your tracking code.

    Again we do apologize for the previous issue rest assured that we are doing everything to make sure it wont happen again. Thank you for your kind understanding

    Answer : [Re] Inquiry for the item from ela****

    Hi Seller, yes I have received the missing bottle. Thanks for quick response to sent my missing item.

    Question : [Re] Inquiry for the item from ela****

    Thank you so much :) and you are most welcome :)

  • Question : Inquiry for the item from lil****Jan 22, 2019

    hi do you have collagen

    Answer : [Re] Inquiry for the item from lil****

    Dear Customer,

    As of now we dont have collagen products, but we are working on adding it to our list of products. Kindly follow our shop to get the latest products and promotions. Thank you

  • Question : Inquiry from 234****Dec 30, 2018

    Hi, are the 5% for $50, and 10% for $100 coupons no longer available ?

    Answer : [Re] Inquiry from 234****

    Dear Customer,

    The coupons is still available. Kindly follow our shop to get the latest updates on products and promotions. Thank you

  • Question : Inquiry for the item from iri****Aug 29, 2018

    State to take 3 capsule - take 3 together or take different time? Must really take 3?

    Answer : [Re] Inquiry for the item from iri****

    Dear Customer,

    You can take 3 capsule before every meal. Take it in different time.

+View all Notice, FAQ, Q&A >>
SG No.1 DIGESTIVE ENZYME [9 All Natural Enzymes with Probiotic] ❤Gut Wellness ❤Detox ❤Ease Digestion
SG No.1 DIGESTIVE ENZYME [9 All Natural Enzymes with Probiotic] ❤Gut Wellness ❤Detox ❤Ease Digestion
Item Q&A
  • Question : Inquiry for the item from viv****Jun 12, 2019

    Are stocks arriving soon? Its been more than 1 month.

    Answer : [Re] Inquiry for the item from viv****

    Hi customer,

    Thank you for reaching out.

    We do apologize for th delay our team is already working on it to expedite the processes.

    Question : [Re] Inquiry for the item from viv****

    Can I have a rough date for your stocks to arrive? I want to see if I can still wait or find an alternative. Please advise asap.

    Answer : [Re] Inquiry for the item from viv****

    Hi customer,

    we expect a total of 600 bottles by the end of the month

  • Question : Inquiry for the item from Roa****May 13, 2019

    Hi. When will the stock be replenished? I want to try the product. I wish to place an order.

    Answer : [Re] Inquiry for the item from Roa****

    Dear customer,

    That is a great question. i am happy to advise.

    Some items are quickly sold out and we expect new stock to arrive within 30 days. Please do follow our online store so that you will receive notice on the latest promotion and new stock arrivals.

    Is there anything else i may assist you with?

    Please do not hesitate to contact us again so that i may assist you further.

  • Question : Inquiry for the item from mic****May 10, 2019

    Hi, may I know how many strains of probiotic are there in this product? Thanks

    Answer : [Re] Inquiry for the item from mic****

    Hi customer,

    Thank you for reaching out.

    With regards your question kindly refer to the image attached on this message :)

    Question : [Re] Inquiry for the item from mic****

    Hello, noted with thanks.

    Answer : [Re] Inquiry for the item from mic****

    You are most welcome :)

  • Question : Inquiry for the item from vin****May 03, 2019

    Can I take this on empty stomach? Because some day I do fasting

    Answer : [Re] Inquiry for the item from vin****

    Hi customer,

    Yes you can, as long as you dont exceed 2 capsules per day :)

  • Question : Inquiry for the item from 238****Feb 20, 2019

    HI Seller, may I know when is the best time to take Digestive Wellness in the morning and evening? Is it before food in the morning and before bedtime at night?

    Thanks

    Answer : [Re] Inquiry for the item from 238****

    Hi Chloe Leong,

    Thank you for reaching out.

    You can take it twice a day 20-30 minutes before meal.

    yes before food in the morning and before bedtime at night :)

+View all Notice, FAQ, Q&A >>
GARCINIA CAMBOGIA EXTREME 1400mg Highest 95% HCA - MAX SLIMMING * WEIGHT LOSS * FAT BURNER
GARCINIA CAMBOGIA EXTREME 1400mg Highest 95% HCA - MAX SLIMMING * WEIGHT LOSS * FAT BURNER
Item Q&A
  • Question : Inquiry for the item from Che****Jun 13, 2019

  • Question : Inquiry for the item from ine****Jun 01, 2019

  • Question : Inquiry for the item from ine****May 30, 2019

  • Question : Inquiry related delivery from 250****Apr 30, 2019

    Please send the item asap. I need it by tomorrow or Thursday

    295107238

    Answer : [Re] Inquiry related delivery from 250****

    Hi customer,

    Thank you for reaching out.

    For the delivery usually it would take at least 2-3 days though we don't have a direct control, we are more than happy to inform the delivery courier with regards your concern :)

  • Question : Inquiry for the item from mei****Mar 28, 2019

    Hello, do you advise to take GARCINIA CAMBOGIA and LEAN BODY together in a day ?

    2 tablets (30mins before lunch & dinner) twice a day for GARCINIA CAMBOGIA and 1 tablet (anytime) a day for LEAN BODY

    Answer : [Re] Inquiry for the item from mei****

    Hi customer,

    we don't recommend taking the supplements with the same ingredients, if you are looking for a pairing guide kindly refer to this image :)

+View all Notice, FAQ, Q&A >>
[1+1] No.1 Apple Cider Vinegar ❤ [120 Caps] Cheapest ❤Detox Cleansing❤1300mg ❤No Liquid SideEffects
[1+1] No.1 Apple Cider Vinegar ❤ [120 Caps] Cheapest ❤Detox Cleansing❤1300mg ❤No Liquid SideEffects
Item Q&A
  • Question : Inquiry related delivery from gac****Jun 12, 2019

  • Question : Inquiry for the item from mir****May 31, 2019

    Hi is the product suitable for vegetarian/vegan?

    Answer : [Re] Inquiry for the item from mir****

    Hi customer, thank you for reaching out.

    We have supplements that are suitable for vegetarian, but some may not quite be suitable since some supplements like "Heart Wellness Formula" has gellatin from pork skins, horns, and cattle bones. May I ask for the specific supplement you are looking for so we could check out?

    Question : [Re] Inquiry for the item from mir****

    The apple cider vinegar, lean body formula and raspberry ketone, digestive wellness. And is there a risk of cross-contamination when the product is made?

    Answer : [Re] Inquiry for the item from mir****

    Hi customer,

    Here are the result for the following supplements:

    Apple Cider Vinegar Extreme - suitable for vetegarian
    Lean Body Formula - suitable for vetegarian
    Raspberry Ketone - suitable for vetegarian
    Digestive Wellness - suitable for vetegarian

    And no, all supplements are handled properly and monitored during production :)

    Question : [Re] Inquiry for the item from mir****

    Alright. When you mean it’s handled properly means there are no risk of cross contamination from non-vegetarian product right?

    Answer : [Re] Inquiry for the item from mir****

    Yes that is correct :)

  • Question : Inquiry for the item from mar****Apr 11, 2019

  • Question : Inquiry for the item from 234****Mar 06, 2019

    Dear Sir / madam,

    I had received the package from Qxpress courier at 12noon today from my office.
    However I had only received the free pill box without my items which are missing from the box inside.
    Can u kindly call me back at 92783012 ASAP?
    Thank u.

    From Wendy

    Answer : [Re] Inquiry for the item from 234****

    Hi Wendy,

    Thank you for reaching out.

    We've checked the item on Qxpress tracking website:

    http://qfs.qxpress.asia/Customer/TraceParcels?TrackingNo=

    Using the tracking code: SG1629978

    and there is remark saying "customer reject"

    We'll check with Qoo10 ASAP.

    I do apologize for the inconvinience and we'll do everything to get his corrected

    Question : [Re] Inquiry for the item from 234****

    Thanks for your prompt reply.

    This is bad customer service standard.
    I specially went down at 12 noon this afternoon (as today is my off day) as agreed with the guy whom I spoke to last evening but ended up receiving a package which only contained the free pill box with my item order missing.

    Secondly I called your office soon after that but no one picked up the phone, as I believe all had gone out for lunch.
    Dropped a message via Qoo10 here, but no one from your office bothered to call me directly to give me an explanation on my missing order.

    Thirdly, a 2nd Qxpress courier guy called me around 2pm, saying he was outside my office to deliver my item.
    I was at Clementi with my friend, having lunch then and was heading to a hospital for a checkup appointment.
    How could such arrangement happen and expect me to go back to my office to entertain the delivery?
    I guess the "remark" u mentioned was referring to the 2nd delivery made.
    I told him on the phone I will wait for an explanation why I received my package with just a gift box & not my order.
    What if it turns out to be another mistake again?
    It would been a waste of my time!

    Either I request for a full refund back or rearrange for another delivery (with my bottles intact).
    I am available in the office from 5 to 10pm tomorrow (7/03/2019).
    Please get him or her to call me 1st before coming over as I may still be having a meeting around that time

    Please respond.

    Thank you.

    Answer : [Re] Inquiry for the item from 234****

    Hi Wendy, I do apologize for the inconvinience we could arrange a new delivery for items but since it would a new shipment it would take another 4-5 days. I do apologize for the inconvinience

    Question : [Re] Inquiry for the item from 234****

    Hi there,

    A new delivery will be fine, but I am only available to receive the items next Tuesday or Wed between 1pm & 10pm. I think by the time, they should be ready.

    Thank you.

    Answer : [Re] Inquiry for the item from 234****

    Hi Wendy,

    Thank you for patiently waiting.

    Duly noted on this we'll make sure to inform the courier with regards the availability.

    If you have further question please do not hesitate to contact us

    You can also reach us via email: support@nanosingaporeshop.com

    Question : [Re] Inquiry for the item from 234****

    Hello there. May I know when is the expected date of delivery of my items?

    Thank you.

    Answer : [Re] Inquiry for the item from 234****

    Hi Wendy, upon checking the delivery details it would be for today also we've note to the courier to deliver the package between 1 & 10 PM and give you a call 2 hours before the delivery

    Question : [Re] Inquiry for the item from 234****

    Good afternoon. Thanks for your response and i will await the delivery till then.

    Answer : [Re] Inquiry for the item from 234****

    Thank you :)

  • Question : Inquiry for the item from hwe****Mar 02, 2019

    Expiry date?

    Answer : [Re] Inquiry for the item from hwe****

    Dear Customer, We are so sorry we are unable to provide exact expiry date of the product due to expiry dates may vary based on shipments stocks. But no worries, we do always ensure that product delivered with more than 6 months expiry. You can contact us and request for exchange if the expiry date is less than 6 months. Thank you for your kind support.

+View all Notice, FAQ, Q&A >>
[1+1] SG No.1 Multi-Vitamins Womens Vitality Formula [120caps] Multi Nutrient❤Antioxidants❤SuperFood
[1+1] SG No.1 Multi-Vitamins Womens Vitality Formula [120caps] Multi Nutrient❤Antioxidants❤SuperFood
Item Q&A
  • Question : Inquiry for the item from jus****Jun 11, 2019

    Hi, when is the stock arriving?

    Answer : [Re] Inquiry for the item from jus****

    Dear customer,

    That is a great question. i am happy to advise.

    Some items are quickly sold out and we expect new stock to arrive within 30-60 days. Please do follow our online store so that you will receive notice on the latest promotion and new stock arrivals.

    Is there anything else i may assist you with?

    Please do not hesitate to contact us again so that i may assist you further.

  • Question : Inquiry for the item from don****May 14, 2019

    Hi seller, when is the new stock coming?

    Answer : [Re] Inquiry for the item from don****

    Dear customer,

    That is a great question. i am happy to advise.

    Some items are quickly sold out and we expect new stock to arrive within 30 days. Please do follow our online store so that you will receive notice on the latest promotion and new stock arrivals.

    Is there anything else i may assist you with?

    Please do not hesitate to contact us again so that i may assist you further.

  • Question : Inquiry for the item from lyn****Mar 28, 2019

    Hi. When the expiry date

    Answer : [Re] Inquiry for the item from lyn****

    Dear customer,

    We are so sorry we are unable to provide exact expiry date of the product due to expiry dates may vary based on shipments stocks.

    But no worries, we do always ensure that product delivered with more than 6 months expiry.

    You can contact us and request for exchange if the expiry date is less than 6 months.

    Thank you for your kind support.

  • Question : Inquiry for the item from jq_****Jan 23, 2019

    Hi seller, is there any vitamin is meant for menopause woman?

    Answer : [Re] Inquiry for the item from jq_****

    Dear Customer,

    We recommend you to try our Women's Multi-Vitamins products. Thank you

[1+1] SG No.1 Detox❤[120 Caps] Cheapest $0.25/Caps❤Colon Cleansing❤Acai Berry+Papaya+Walnut❤Slimming
[1+1] SG No.1 Detox❤[120 Caps] Cheapest $0.25/Caps❤Colon Cleansing❤Acai Berry+Papaya+Walnut❤Slimming
Item Q&A
  • Question : Inquiry for the item from val****Jun 10, 2019

  • Question : Inquiry from wen****Apr 20, 2019

  • Question : Inquiry for the item from wen****Apr 20, 2019

    Hi. What is the expiry date for this product?

    Answer : [Re] Inquiry for the item from wen****

    Dear customer,

    We are so sorry we are unable to provide exact expiry date of the product due to expiry dates may vary based on shipments stocks.

    But no worries, we do always ensure that product delivered with more than 6 months expiry.

    You can contact us and request for exchange if the expiry date is less than 6 months.

    Thank you for your kind support.

  • Question : Inquiry for the item from pop****Apr 12, 2019

    Hello can tis be eaten with the nano raspberry ketone?

    Answer : [Re] Inquiry for the item from pop****

    Hi customer, thank you for reaching out. Though our supplements are safe to consume along with our different products we suggest to check out our pairing guide to boost your choosen product :)

  • Question : Inquiry for the item from foo****Mar 08, 2019

+View all Notice, FAQ, Q&A >>
[Bundle of 2] [2 MTH SUPPLY] Mix  n Match - 70% Off - Nano SG Top Best Sellers ☆Free Shipping  ☆Gift
[Bundle of 2] [2 MTH SUPPLY] Mix n Match - 70% Off - Nano SG Top Best Sellers ☆Free Shipping ☆Gift
Item Q&A
  • Question : Inquiry from atk****Jun 10, 2019

    Hi , I cant order as cant choose option under flyer.
    Please check
    Thanks!

    Answer : [Re] Inquiry from atk****

    Hi customer, thank you for reaching out. we are currently coordinating with our marketing team to get the issue fixed we do apologize for the convenience, rest assured that it would be available within the next hour. Thank you

  • Question : Inquiry for the item from lyn****Jun 09, 2019

    Hi Seller,

    Under item type, I cannot select so cant add to order. Please check.

    Answer : [Re] Inquiry for the item from lyn****

    Hi customer, thank you for reaching out. we are currently coordinating with our marketing team to get the issue fixed we do apologize for the convenience, rest assured that it would be available within the next hour. Thank you

  • Question : Inquiry from aca****May 14, 2019

    Hi, I've make a purchase of nett SGD 60 in a single cart and send an email to support@nanosingaporeshop.com to redeem my Muji Style accessories bag.

    But i have not receive a reply so far. Can you check?
    My order number is 295648643 and 295648644.

    Answer : [Re] Inquiry from aca****

    Hi Vincent,

    Thank you for reaching out.

    We have sent out the freebie in the separate parcel :)

    If you have further question please do not hesitate to contact us.

  • Question : Inquiry for the item from Del****Apr 19, 2019

    Hi, I have bought both 15 Days Colon Detox & Raspberry Ketone . May I know how should I consume it ? Eat both together at same time or different at separate time? And how many pills to take each time for each type? Which one to eat 1st if eat separately?
    I was thinking to eat 2 pills Colon Detox in 1st Meal & 1 pill Raspberry Ketone in 2nd Meal. Was worried I eat wrong way & cause stomach pain. So need your advise & answer my above enquiries ASAP. Thks

    Answer : [Re] Inquiry for the item from Del****

    Hi. Still awaiting for yr reply

    Question : [Re] Inquiry for the item from Del****

    Hi customer,

    Thank you for reaching out.

    The recommended intake for both supplement is 2 capsules a day.

    You can take 1 of each supplements 20-30 minutes before breakfast and 1 of each supplements 20-30 minutes before dinner.

    If you have further question please do not hesitate to contact us.

    Answer : [Re] Inquiry for the item from Del****

    Hi just to confirm wat u mean is I can take 1 pill (15 Days Colon Detox) b4 breakfast & 1 pill (Raspberry Ketone) b4 dinner ?

    Question : [Re] Inquiry for the item from Del****

    Can reply ?

    Answer : [Re] Inquiry for the item from Del****

    Can reply ?

    Question : [Re] Inquiry for the item from Del****

    Hi. Can answer my query?
    To confirm wat u mean is I can take 1 pill (15 Days Colon Detox) b4 breakfast & 1 pill (Raspberry Ketone) b4 dinner ?

    Answer : [Re] Inquiry for the item from Del****

    Hi customer,

    apologies for the long wait.

    what I meant is take 1 capsule of Colon Detox and 1 Capusle of Raspberry in the morning 20-30 minutes before breakfast

    and 1 capsule of Colon Detox and 1 Capusle of Raspberry in the evening 20-30 minutes before dinner

  • Question : Inquiry for the item from raj****Apr 23, 2019

    Can I check I bought 2 bottles Gracinia n 2 bottles apple vinegar cider.
    For about 3 to 4 days I m taking the gracinia 2pills before my dinner. Need an advice when should I take the apple cider pills. Also both mentions before food n not more than 2pills in a day.

    Answer : [Re] Inquiry for the item from raj****

    Hi customer,

    For the intake the recommended would be 1 of each (Garcinia and Apple cider )in the morning 20-30 minutes before breakfast and 1 of each (Garcinia and Apple cider) in the evening 20-30 minutes before dinner :)

+View all Notice, FAQ, Q&A >>
[1+1] SG No.1 Fish Oil ❤ 2.5x Higher EPA 434mg+DHA 288mg ❤ 1200mg ❤ FREE GIFT+ SHIPPING
[1+1] SG No.1 Fish Oil ❤ 2.5x Higher EPA 434mg+DHA 288mg ❤ 1200mg ❤ FREE GIFT+ SHIPPING
Item Q&A
  • Question : Inquiry from eve****Jun 07, 2019

  • Question : Inquiry for the item from ser****Mar 13, 2019

    Hi - when is the expiry date?

    Answer : [Re] Inquiry for the item from ser****

    Dear Customer, We are so sorry we are unable to provide exact expiry date of the product due to expiry dates may vary based on shipments stocks. But no worries, we do always ensure that product delivered with more than 6 months expiry. You can contact us and request for exchange if the expiry date is less than 6 months. Thank you for your kind support.

  • Question : Inquiry for the item from m.m****Feb 24, 2019

    Where the fish source from and manufactured in?

    Answer : [Re] Inquiry for the item from m.m****

    Hi Customer,

    Thank you for reaching out

    All of our product is manufactured in USA

    If you have further question please do not hesitate to contact us :)

  • Question : ComsumtionNov 10, 2018

  • Question : Gelatin CapsuleOct 15, 2018

    Is the gelatin capsule used from vegeterian or animal source? If the latter, it is 'halal' certified?

    Answer : [Re] Gelatin Capsule

    Dear Customer,

    The product is not Halal certified. Capsule used from animal source.

+View all Notice, FAQ, Q&A >>
[1+1] SG No.1 - 10000mcg Biotin + 3x More Calcium + Free Gift  ❤Healthy HairNails and Skin
[1+1] SG No.1 - 10000mcg Biotin + 3x More Calcium + Free Gift ❤Healthy HairNails and Skin
Item Q&A
  • Question : Inquiry for the item from joa****Jun 06, 2019

    Hi, I capsule contains 10000 mcg. Recommended dosage: 1 capsule twice daily, which is equivalent to taking 20000 mcg daily?? Pls check and revert asap. Tq

    Answer : [Re] Inquiry for the item from joa****

    Hi customer, thank you for reaching out. Yes its twice a day on in the morning 20-30 minutes before breakfast and one in the evening 20-30 minutes before dinner :) and yes each capsul contains 10,000 mcg

  • Question : Inquiry for the item from joa****Jun 06, 2019

    Hi, how big is the capsule? Tq

    Answer : [Re] Inquiry for the item from joa****

    Hi customer, thank you for reaching out with regards the size of the capsule we would have to check out with the manufacturer to provide you a more accurate answer and we'll get back to you asap :)

  • Question : Inquiry for the item from ina****Jun 05, 2019

    Hi is it possible to take 2 capsule together in a day instead of drinking it separately (1 cap twice daily) ? And why is it rexommended to take on an empty stomach?

    Answer : [Re] Inquiry for the item from ina****

    Hi customer, it is possible but we highly recommend that you take it separately in 1 day, The reason why it should be taken before meal is to be best absorbed by your bodyut if you have a sensitive tummy, take them with a little food.

  • Question : Inquiry for the item from ere****May 13, 2019

    Hi can I take two capsules or i have to morning and dinner take once?

    Answer : [Re] Inquiry for the item from ere****

    Hi customer,

    For the dosage, it's twice a day.

    One in the morning 20-30 minutes before breakfast and one in the evening 20-30 minutes before dinner :)

    If you have further question please do not hesitate to contact us.

  • Question : Inquiry for the item from ber****Apr 26, 2019

    Hi, may I know $19.90 is for 2 bottles x 60 capsules? Thanks!

    Answer : [Re] Inquiry for the item from ber****

    Hi customer,

    Thank you for reaching out.

    Yes is 19.90 for 2 bottles (120 capsules in total)

+View all Notice, FAQ, Q&A >>
MALE MAX EXTREME 🔥 Tongkat Ali + Maca + Ginseng + 19 All Natural Herbs 🔥 Boost Sex Performance
MALE MAX EXTREME 🔥 Tongkat Ali + Maca + Ginseng + 19 All Natural Herbs 🔥 Boost Sex Performance
Item Q&A
  • Question : Inquiry for the item from nov****Jun 05, 2019

    Per capsules is 500 or 1,000 mg?

    Answer : [Re] Inquiry for the item from nov****

    Hi customer, thank you for reaching out if you looking for the ingridients per serving (2 tablets) kindly refer to the screnshot that is attached :)

  • Question : Inquiry related delivery from jul****May 26, 2019

    Will u ship with indescriptive package? I dont want my colleague know since it will be shipped to my office.

    Answer : [Re] Inquiry related delivery from jul****

    Dear customer,

    That is a great question. i am happy to advise.

    All shipment are dispatched via our Qxpress Warehouse.

    Your item will be packed discreetly in either a plain box or plastic bag.

    Box Sample: https://lh3.googleusercontent.com/-h6k49aeq-Nk/VtLgin2HR-I/AAAAAAAACNA/D3xpd6PD2GM/s640/blogger-image-864805765.jpg
    Plastic Bag Sample : https://cdn-geo.dayre.me/x299eGIswQn2SWiiTfP8.jpg

    The shipping label will display your name and the item you purchase.

    Is there anything else i may assist you with?

    Please do not hesitate to contact us again so that i may assist you further.

    Question : [Re] Inquiry related delivery from jul****

    What will be displayed for the item? That is the one that i worry.

    Answer : [Re] Inquiry related delivery from jul****

    For the item it would be the name of the supplement, unfortunately we don't have control over this as it is being handled by our logistic partner QSM

    Question : [Re] Inquiry related delivery from jul****

    Any shop pickup?

    Answer : [Re] Inquiry related delivery from jul****

    Unfortunately we don't have a physical store yet

  • Question : Inquiry for the item from nic****Mar 28, 2019

LEAN BODY FORMULA ♥ SLIMMING ♥ WEIGHT LOSS ♥ DETOX ♥FAT BURNER ♥ #1 BEST-SELLING
LEAN BODY FORMULA ♥ SLIMMING ♥ WEIGHT LOSS ♥ DETOX ♥FAT BURNER ♥ #1 BEST-SELLING
Item Q&A
  • Question : Inquiry related delivery from ser****Jun 04, 2019

    Hi seller if I place an order it will take how Long to arrive?

    Answer : [Re] Inquiry related delivery from ser****

    Hi customer, thank you for reaching if you choose Qxpress it would take 2-3 days for the delivery, if you choose SingPost it would take 1-2 weeks (keep in mind that with SingPost there is no tracking or insurance meaning if the parcel got lost it would not be shouldered by the seller)

  • Question : Inquiry for the item from ser****Jun 04, 2019

    Hi seller I mange to put the 2 items in the cart already u said the u don’t suggest I take lean body formula and Raspberry ketone together then how should I take them?

    Answer : [Re] Inquiry for the item from ser****

    We don't suggest that you take them at the same time because they almost have the same ingridients we recommend that you choose only between the two. Also if you are looking for a supplement to boost your choosen supplement you may check out our pairing guide

  • Question : Inquiry for the item from ser****Jun 04, 2019

    Hi seller I tried yesterday I can’t do it because when I select d first item I need to put in the shipping fee n when I go to the next item in another page I need to key in the shipping fee again pls let me know how to do it or do u have d two item on the same page

    Answer : [Re] Inquiry for the item from ser****

    Hi customer,

    Thank you for reaching out.

    Unfortunately we can't replicate the issue on our end since we don't have to key-in the shipping rate aside from choosing the preferred delivery type between SingPost or Qxpress.

    If you are still expiriencing this kind of isssue we recommend that you directly contact Qoo10 to assist you on this matter.

  • Question : Inquiry for the item from ser****Jun 03, 2019

    I tried already but can’t because for the 1st item I need to key in the shipping rate and the second item too if I don’t put in the shipping rate I won’t be able to add the item to cart

    Answer : [Re] Inquiry for the item from ser****

    Hi customer,

    Thank you for reaching out.

    Unfortunately we can't replicate the issue on our end since we don't have to key-in the shipping rate aside from choosing the preferred delivery type between SingPost or Qxpress.

    If you are still expiriencing this kind of isssue we recommend that you directly contact Qoo10 to assist you on this matter.

  • Question : Inquiry for the item from ser****Jun 03, 2019

    Hi seller I did checked with you how did I order 2 item n pay 1 shipping fees you told me just select the items and put it in the cart but your item is in different page how do I do so?

    Answer : [Re] Inquiry for the item from ser****

    Hi customer,

    For the steps on how to put different item in 1 cart kindly check out the steps below:

    1. You must be logged in first on your Qoo10 Account
    2. Go to the first item page you want to purchase in your case it's the "Lean Body Formula".
    3. Set the Item Qty
    4. Press the button that says "Add to Cart [Buy]"
    5. Once clicked a popup screen would appear showing the items in your cart, kindly closed it for the mean time
    6. Go to the page of the 2nd item you want to purchase (Raspberry Ketone Extreme)
    7. Set the Item Qty
    8. Press the button that says "Add to Cart [Buy]"
    9. This time the popup would show that you have 2 items in your cart
    10. If you wish to check out the item just click the "Go to Cart [Buy]"
    button on the popup

+View all Notice, FAQ, Q&A >>
Raspberry Ketone + African Mango + Green Tea + Apple Cider 🔥Max Weight Loss  Lean Muscles  Burn Fat
Raspberry Ketone + African Mango + Green Tea + Apple Cider 🔥Max Weight Loss Lean Muscles Burn Fat
Item Q&A
  • Question : Inquiry for the item from ser****Jun 02, 2019

    Hi seller I want to order 1 Raspberry Ketone and 1 lean body formula I want it to send by Qexpress how can I pay only I delivery charges?

    Answer : [Re] Inquiry for the item from ser****

    Hi customer,

    thank you for reaching out.

    You can just put them in the same cart when checking out for the products :)

  • Question : Inquiry for the item from suk****May 18, 2019

    Hi.. you were saying That take 1 capsule 20-30mins before breakfast and dinner.. then how about lunch and if I skip my dinner?

    Answer : [Re] Inquiry for the item from suk****

    Hi customer, yes you can take it before breakfast and lunch, as long you don't exceed 2 capsules a day :)

  • Question : Inquiry for the item from 210****May 11, 2019

    Hi, what's the directions for consuming if I buy 1 bottle of this and 1 bottle of garcinia cambogia?
    Do I take them on alternate days?

    Answer : [Re] Inquiry for the item from 210****

    Hi customer,

    Thank you for reaching out.

    We don't recommend consuming them at the same time, if you are looking for a supplement to compliment your choosen product we recommend to check out our pairing guide :)

    Already answered inquiry. If you have another any question, please contact to us.
    (May 13, 2019 17:04)

  • Question : Inquiry for the item from yat****Mar 30, 2019

    Hi seller,
    Is the capsule made from gelatin? If yes, what is the gelatin derived from? Is it plant based capsule or gelatin derived from bovine or pork?

    Answer : [Re] Inquiry for the item from yat****

    For the capusule it's Cellulose it's a plant based capsule (Vegetable Capsule) :)

  • Question : Inquiry for the item from Sin****Mar 27, 2019

    Hi.. do I take 2 capsules before a meal or 1 capsule before 2 meals? Thanks

    Answer : [Re] Inquiry for the item from Sin****

    Hi Sindy Yeo,

    Thank you for reaching out.

    It would be 2 capsules a day, once 20-30 minutes before breakfast and once 20-30 minutes before dinner :)

+View all Notice, FAQ, Q&A >>
[1+1+1] RED KRILL OIL EXTREME  [90 Caps] +FREE GIFT+SHIPPING] ♥FOR HEART ♥HIGHEST EPA/DHA
[1+1+1] RED KRILL OIL EXTREME [90 Caps] +FREE GIFT+SHIPPING] ♥FOR HEART ♥HIGHEST EPA/DHA
Item Q&A
  • Question : Inquiry for the item from lau****Jun 02, 2019

    Hi, can take 2 softgels at the same time? Good to take with meals? Tq

    Answer : [Re] Inquiry for the item from lau****

    Hi customer,

    Thank you for reaching out.

    We do not recommend taking 2 softgel at the same time.

    You should take the supplement with atleast 8 hour interval.

    For best result we recommend taking 1 in the morning 20-30 minutes before breakfast and 1 in the evening 20-30 minutes before dinner :)

  • Question : Inquiry for the item from khi****Apr 07, 2019

    Hi seller

    1. Is the total price of $34.90 for 1 quantity come with 3 bottles of krill oil (total capsules of 90) without choosing the option?

    2. If I tick first option, 1 bottle heart wellness formulas (30 capsule), is it mean I will received 4 bottles of krill oil at $43.80 for 1 quantity?

    3. 2nd option, what does it mean "yes I have purchased 2 bottles with free gift" if I only click 1 quantity above?

    4. What is the free gift?

    Answer : [Re] Inquiry for the item from khi****

    Hi customer,

    1. Yes for S$34.90 it's 3 bottle of krill oil (90 capsule)
    2. Yes if you ticked the option under "Extra Order" you will get 4 bottles in total for S$43.80
    3. If you tick the option under "Free Gift" you will receive a free gift which is a a 7 day pillbox you can check the attachment for the photo and yes you are entitled cause you would need atleast 2 bottle to be entitled to have a free gift :)

  • Question : Inquiry for the item from jll****Mar 14, 2019

  • Question : Inquiry for the item from mon****Mar 02, 2019

    Hi seller, I am your new customer. The bottle wording has suggested taking of softgel 20-30 mins before meal. Pls advice if it's possible to take together with vitamins after breakfast. Tks

    Answer : [Re] Inquiry for the item from mon****

    Dear Stacey Wee

    That is a great question. i am happy to advise.

    1. You should always follow the recommended usage instructions on the bottle label for best effect. If it is not stated if you should eat before a meal or after, it means it doesn't matter and you can take it any time of the day.

    2. It is fine, if you miss the recommend dosage occasionally. Just follow it the next day.

    3. If your supplement contains "Caffeine" (e.g Lean Body Formula/Raspberry Ketone Extreme), we recommend you take them at least 8 hours before your bed time as it may keep you too active from sleeping.

    4. You should avoid taking supplements with the same ingredients. This is to prevent any risk of over dose.

    5. For any 3rd party supplements you may be taking co-currently we would be unable to advise. It is best you consult your doctor directly for advise.

    Is there anything else i may assist you with?

    Please do not hesitate to contact us again so that i may assist you further.

  • Question : Inquiry for the item from nur****Feb 07, 2019

    Hi is this suitable for children ages 13-14yrs old? For memory and focus? How much capsule to take for that age? Capsule is how large?

    Answer : [Re] Inquiry for the item from nur****

    For children under 18 it is best to consult a physician before using this or any dietary supplement :)

+View all Notice, FAQ, Q&A >>
NANO COLLAGEN COMPLEX [60 Caps] 1000mg Premium Collagen ♥ Protein Complex ♥Healthy Skin Nails Joints
NANO COLLAGEN COMPLEX [60 Caps] 1000mg Premium Collagen ♥ Protein Complex ♥Healthy Skin Nails Joints
Item Q&A
  • Question : Inquiry for the item from aud****May 29, 2019

    Hi Seller, any availiable stocks?

    Answer : [Re] Inquiry for the item from aud****

    Dear customer,

    That is a great question. i am happy to advise.

    Some items are quickly sold out and we expect new stock to arrive within 30 days. Please do follow our online store so that you will receive notice on the latest promotion and new stock arrivals.

    Is there anything else i may assist you with?

    Please do not hesitate to contact us again so that i may assist you further.

  • Question : Inquiry for the item from aud****Apr 27, 2019

    Hi seller, when will new stocks arrive?

    Answer : [Re] Inquiry for the item from aud****

    Dear customer,

    That is a great question. i am happy to advise.

    Some items are quickly sold out and we expect new stock to arrive within 30 days. Please do follow our online store so that you will receive notice on the latest promotion and new stock arrivals.

    Is there anything else i may assist you with?

    Please do not hesitate to contact us again so that i may assist you further.

  • Question : Inquiry for the item from ang****Mar 10, 2019

    How many daltons are your peptides?

    Answer : [Re] Inquiry for the item from ang****

    Hi customer, thank you for reaching out. let me forward the details to our manufacturer so we could provide you an accurate answer :)

[2pcs Bundle] #1 Charcoal Face Mouth Filter Mask  *Haze Mask PM2.5 Filter  *Washable and Reusable
[2pcs Bundle] #1 Charcoal Face Mouth Filter Mask *Haze Mask PM2.5 Filter *Washable and Reusable
Item Q&A
  • Question : Inquiry from aro****May 10, 2019

    Dear seller, may i purchase directly from you?
    Coz I need this item urgently.
    My contact 96652097, Jennifer

    Answer : [Re] Inquiry from aro****

    Hi customer,

    Thank you for reaching out.

    Unfortunately we don't have a physical store yet and we only transact via platform

  • Question : Inquiry for the item from lyn****Apr 08, 2019

    How to wash it?

    Answer : [Re] Inquiry for the item from lyn****

    Hi customer, with regards on how to wash the mask you would need put the mask in soap diluted with warm water. Gently knead, clean and dry for a few hours. do not soak in water for a long time and do not bleach, so as not to cause mask distortion and reduce the filtration effectiveness.

  • Question : Inquiry for the item from tim****Mar 04, 2019

    Hi, when is new stock coming?

    Answer : [Re] Inquiry for the item from tim****

    Thank you for your interest. We expect new stock to arrive within 7 days. Please do follow our online store so that you will receive notice on the latest promotion and new stock arrivals. Thank you

  • Question : Inquiry for the item from jum****Feb 21, 2019

    Does gentle washing damage the charcoal filter?

    Answer : [Re] Inquiry for the item from jum****

    Hi customer, no it won't :)

  • Question : Inquiry for the item from ryo****Dec 24, 2018

    Hi Seller,

    Will this be restocked?

    Regards

    Answer : [Re] Inquiry for the item from ryo****

    Thank you for your interest. Yes we will restocked. We expect new stock to arrive within 30 days. Please do follow our online store so that you will receive notice on the latest promotion and new stock arrivals. Thank you

+View all Notice, FAQ, Q&A >>
LUTEIN EAGLE EYE VISION - 24 Minerals Food Blends 🔥Max Strength – Bilberry+Grape Seed+Lycopene
LUTEIN EAGLE EYE VISION - 24 Minerals Food Blends 🔥Max Strength – Bilberry+Grape Seed+Lycopene
Item Q&A
  • Question : Inquiry for the item from con****Apr 29, 2019

    Hi, children age 7 & 12 years old can take?

    Answer : [Re] Inquiry for the item from con****

    Hi customer,

    Unfortunately we don't recommend the supplement for children below 15 unless it was recommended by a physician :)

  • Question : Inquiry for the item from pog****Apr 23, 2019

    Any preferred time to take this? Can i take this in the morning after waking up? Or before sleep?

    Answer : [Re] Inquiry for the item from pog****

    Hi customer, for the recommend intake it is twice a day. 1 in the morning 20-30 minutes before breakfast and 1 in the evening 20-30 minutes before dinner :)

    Question : [Re] Inquiry for the item from pog****

    Hi. On the bottle it says 2 pills once a day, before meals. So follow which side?

    Answer : [Re] Inquiry for the item from pog****

    yes 2 pill on each once a day, one in the morning and one in the evening

  • Question : Inquiry for the item from She****Apr 05, 2019

    Hi,

    Can breastfeeding mother take this supplement? Thank you..

    Answer : [Re] Inquiry for the item from She****

    Hi customer, for pregnant of nursing mothers we recommend to consult your physician before using the supplement of any dietary supplement

  • Question : Inquiry for the item from saf****Feb 26, 2019

    Hi, what's the expiry on the current batch?

    Answer : [Re] Inquiry for the item from saf****

    On Qpost : Dear Customer, We are so sorry we are unable to provide exact expiry date of the product due to expiry dates may vary based on shipments stocks. But no worries, we do always ensure that product delivered with more than 6 months expiry. You can contact us and request for exchange if the expiry date is less than 6 months. Thank you for your kind support.

  • Question : Inquiry for the item from elq****Dec 28, 2018

    Any links to proof of it that it's FDA certified?

    Answer : [Re] Inquiry for the item from elq****

    Dear Customer,

    See attached photo for FDA Registration.

+View all Notice, FAQ, Q&A >>
Nano SG No.1 Men Multi-Vitamins (Full Spectrum) + Whole Food Blends + All Natural Herbs
Nano SG No.1 Men Multi-Vitamins (Full Spectrum) + Whole Food Blends + All Natural Herbs
Item Q&A
  • Question : Inquiry for the item from 209****Apr 04, 2019

    When will the new stock arrive? Supposed to be in this month?

    Answer : [Re] Inquiry for the item from 209****

    Is it suitable for patients with heart problems?

    Question : [Re] Inquiry for the item from 209****

    Hi customer, we do apologize for the inconvenience but the supplement is still out of stock.

    If you have any known medical condition it would be best that you check with a physician first before taking any of our supplements :)

  • Question : Inquiry for the item from jos****Feb 28, 2019

    Hi, when will it be back in stock?

    Answer : [Re] Inquiry for the item from jos****

    Thank you for your interest. We expect new stock to arrive within 30 days. Please do follow our online store so that you will receive notice on the latest promotion and new stock arrivals. Thank you