Q&A board

Available
Mon ~ Fri : 9:00am~6:00pm
Saturday and Sunday : Close
US National Holidays : Close
Q & A Lists
Item Question & Answer
[FIRST4SPARES] FJM - AirClean HyClean Miele FJM Compatible Canister Vacuum Bags (5-Pack) with 2 Filt
[FIRST4SPARES] FJM - AirClean HyClean Miele FJM Compatible Canister Vacuum Bags (5-Pack) with 2 Filt
Item Q&A
[JOONYA] JWCP6 - Joonya, Baby Wipes, 3 x 80 (240) Count
[JOONYA] JWCP6 - Joonya, Baby Wipes, 3 x 80 (240) Count
Item Q&A
  • Question : Inquiry for the item from els****Nov 17, 2018

    Still Available?

    Answer : [Re] Inquiry for the item from els****

    Currently the "3 Pack of 80 ct" is only available.

    Best Reragrds,
    Needbell

Enfamil Enspire Infant Formula, Powder, 20.5 Ounce Reusable Tub
Enfamil Enspire Infant Formula, Powder, 20.5 Ounce Reusable Tub
Item Q&A
  • Question : Inquiry related delivery from ale****Nov 16, 2018

    Hi may I know how long is the delivery ?

    Answer : [Re] Inquiry related delivery from ale****

    The product you ordered was shipped yesterday and you are expected to receive the package next week.

    Best Regards,
    Needbell

[LIFEWIT] 17.3-Inch Men s Laptop Bag Business Briefcase for Mackbook pro, Large Messenger Bag Travel
[LIFEWIT] 17.3-Inch Men s Laptop Bag Business Briefcase for Mackbook pro, Large Messenger Bag Travel
Item Q&A
  • Question : Inquiry from 239****Nov 15, 2018

[OVERNIGHT OATS] Dave s Naturals
[OVERNIGHT OATS] Dave s Naturals
Item Q&A
  • Question : Inquiry for the item from hky****Nov 08, 2018

    Dear Sir,

    I would like to enquire about the number of cups of the above OverNight Oats for a quantity of 1 at US$84.91.,
    which means, for US$84.91 how many cups will there be for this order!

    Please clarify and Thank you!

    Regards,
    Yeo

    Answer : [Re] Inquiry for the item from hky****

    Each product consists of 8 cups, and it's 84.91 Singapore dollars, not US dollars.

    Best Regards,
    Needbell

    Question : [Re] Inquiry for the item from hky****

    Hi, thank you so much for your reply!
    Confirmation for Dave's Gourmet OverNight Oats of 8 cups is S$84.91!

    Therefore 1 cup pricing is at S$10.613/-

    Answer : [Re] Inquiry for the item from hky****

    Although you understand it, we will not sell each cup separately, but we will send the entire 8 cups in one package.

    Best Regards,
    Needbell

    Question : [Re] Inquiry for the item from hky****

    Ok! Noted with thanks 🙏

    Answer : [Re] Inquiry for the item from hky****

    You are welcome!

    Best Regards,
    Needbell

  • Question : Inquiry from hky****Nov 10, 2018

    Dear Sir,
    Good morning from Singapore!

    I have Sent you my inquiry on the 8/11/2018 regarding the per order for the Dave's Gourmet OverNight Oats products.

    The cost per order is S$84.91and would like to confirm the number of cups of the OverNight Oats, is it total 8 cups per case.

    Thank you and Hope to hear from you soon!
    My Mom is waiting for your reply and answer!

    Kindest regards,
    Mr. Yeo

    Answer : [Re] Inquiry from hky****

    We have already sent our reply to your previous message. Please feel free to contact me if you have any other questions.

    Best Regards,
    Needbell

[TIDE] Pods Plus Febreze Laundry Detergent Packs Bag, Botanical Rain, 54 Count
[TIDE] Pods Plus Febreze Laundry Detergent Packs Bag, Botanical Rain, 54 Count
Item Q&A
[ALL-CLAD] 8700800022 - 6108SS Copper Core 5-Ply Bonded Dishwasher Safe Fry Pan Cookware
[ALL-CLAD] 8700800022 - 6108SS Copper Core 5-Ply Bonded Dishwasher Safe Fry Pan Cookware
Item Q&A
  • Question : Inquiry for the item from ach****Nov 12, 2018

    Hello,
    Is this authentic All Clad made in USA? Do you have stock for 10 inch? thanks.

    Answer : [Re] Inquiry for the item from ach****

    The 10-inch product is available, and the shipping time is approximately 2-3 days. And this product is a made in USA and genuine.

    Best Regards,
    Needbell

[PRONEXA HAIRGENICS] RR003 - Hairgenics Lavish Lash – Eyelash Growth Enhancer & Brow Serum for Long,
[PRONEXA HAIRGENICS] RR003 - Hairgenics Lavish Lash – Eyelash Growth Enhancer & Brow Serum for Long,
Item Q&A
  • Question : Inquiry for the item from soo****Nov 12, 2018

    Hi seller, what is the product expiry date?

    Answer : [Re] Inquiry for the item from soo****

    The expiration date on the product varies for each products in stock. However, we don't ship products that don't have enough effective dates.

    Best Regards,
    Needbell

[ALL-CLAD] 7211002469-P - CZ720051 Electric Pressure Cooker with Dishwasher safe Nonstick Ceramic Po
[ALL-CLAD] 7211002469-P - CZ720051 Electric Pressure Cooker with Dishwasher safe Nonstick Ceramic Po
Item Q&A
  • Question : Inquiry for the item from rac****Nov 10, 2018

    May I know if this item in stock if I place order tonight?

    Answer : [Re] Inquiry for the item from rac****

    The product is currently available now. However, our sales price have changed because the supplier has raised the price of the product.

    Best Regards,
    Needbell

  • Question : InvoiceOct 24, 2018

  • Question : Check stockSep 10, 2018

    Hi, do you have stock for this item and how many days to ship to
    Singapore? Thanks.

    Regards,
    Steven

    Answer : [Re] Check stock

    The product is currently available and can be shipped within two or three business days of receipt of the order and the delivery time to Singapore is approximately 5-7 business days.

    However, it's a 120V, 1200W US model, that requires a step down transformer of over 2000 watts in order to use this product in Singapore.
    If you have a proper step down transformer for this product, please let us know and we will continue your order.
    If you need a transformer, it can be found at the following- https://www.qoo10.sg/g/455288825?__ar=Y
    (If the 2000W GoldSouce Transformer is not available, it may send another brand instead.)

    Best Regards,
    Needbell

  • Question : Check stockSep 09, 2018

    Hi, is this item in stock?

    Thanks,
    Steven
    existenz9@yahoo.com

    Answer : [Re] Check stock

    The product is currently available and can be shipped within two or three business days of receipt of the order.

    Best Regards,
    Needbell

[BODUM] PROD_954143P - Bistro Electric Burr Coffee Grinder
[BODUM] PROD_954143P - Bistro Electric Burr Coffee Grinder
Item Q&A
  • Question : Adaptor and voltageNov 07, 2018

    Does the item comes with an appropriate adaptor that can be used in Singapore? Does it works on 220-240V?

    Answer : [Re] Adaptor and voltage

    It's a 120V, 160W US model, that requires a step down transformer of over 300 watts in order to use this product in Singapore.

    Best Regards,
    Needbell

[PANDORA] ♥Last clearance Sale♥Bracelets Bangles Charms Necklaces Earrings Jewelry
[PANDORA] ♥Last clearance Sale♥Bracelets Bangles Charms Necklaces Earrings Jewelry
Item Q&A
  • Question : Inquiry for the item from hen****Nov 06, 2018

    Any restock for bracelet?Clasic bracelet selection don’t have 10,11,12,13

    Answer : [Re] Inquiry for the item from hen****

    Sorry but there is currently no schedule of restocking for the bracelets.

    Best Regards,
    Needbell

  • Question : Inquiry for the item from soo****Nov 01, 2018

    When will u restock the classic leather bracelet 35cm?

    Answer : [Re] Inquiry for the item from soo****

    Sorry but There is currently no scheduled restocking at this point.

    Best Regards,
    Needbell

  • Question : Inquiry for the item from hen****Aug 25, 2018

    When will have the promotion again?

    Answer : [Re] Inquiry for the item from hen****

    There will be an update on the price soon. Please wait a little longer.

    Best Regards,
    Needbell

  • Question : 关于商品che****会员的咨询。Aug 01, 2018

    Hi. Why This item the price going up so high? I bought before the price is $87 only.

    Answer : [Re] 关于商品che****会员的咨询。

    We are currently updating our prices and inventory. If possible, please check the update next week and contact us again if you have any problems.

    Best Regards,
    Needbell

  • Question : Inquiry for the item from hen****Jul 08, 2018

    When will have promotion for pandora Cham?

    Answer : [Re] Inquiry for the item from hen****

    We don't have a promotional schedule yet, but will let you know when it's ready.

    Best Regards,
    Needbell

+View all Notice, FAQ, Q&A >>
[BAI] Bai Cocofusions Molokai Coconut, Antioxidant Infused, Coconut Flavored Water Drink, 18 Fluid O
[BAI] Bai Cocofusions Molokai Coconut, Antioxidant Infused, Coconut Flavored Water Drink, 18 Fluid O
Item Q&A
  • Question : Inquiry for the item from nhi****Nov 05, 2018

    One package $65 consists of 16 fluid ounces bottle total 6 bottles

    Answer : [Re] Inquiry for the item from nhi****

    Yes, the package contains six 18 ounce bottles (Total 108 fl oz).

    Best Regards,
    Needbell

[LITTLE DOVE] PET-243 - Pet Teepee Dog(Puppy) & Cat Bed - Portable Pet Tents & Houses for Dog(Puppy)
[LITTLE DOVE] PET-243 - Pet Teepee Dog(Puppy) & Cat Bed - Portable Pet Tents & Houses for Dog(Puppy)
Item Q&A
  • Question : Inquiry for the item from jas****Nov 02, 2018

[COWAY] Mighty Air Purifier with True HEPA and Eco Mode
[COWAY] Mighty Air Purifier with True HEPA and Eco Mode
Item Q&A
  • Question : Inquiry for the item from kas****Nov 04, 2018

    Hi is this available and any warranty?

    Answer : [Re] Inquiry for the item from kas****

    The item is currently available but is a US product that is limited to the US warranty.
    Howeve, It's a 120V US model and in order to use this product in Singapore, it requires a step down transformer of over 500 watts

    Best Regards,
    Needbell

[EMMA + OLLIE] UNKNOWN - Designer Baby Playmat | Non-Toxic Premium Quality Foam Baby Play Mat - Non-
[EMMA + OLLIE] UNKNOWN - Designer Baby Playmat | Non-Toxic Premium Quality Foam Baby Play Mat - Non-
Item Q&A
  • Question : How big?Nov 01, 2018

    Hi how big is this playmat? Any extra charges to ship to Singapore?

    Answer : [Re] How big?

    The product contains 20 tiles and the total size of all tiles assembled is 5 x 4 ft. And there is no additional shipping charge.

    Best Regards,
    Needbell

[BELL] BELL-STRATUS-ROADHELMET - Stratus Cycling Helmet
[BELL] BELL-STRATUS-ROADHELMET - Stratus Cycling Helmet
Item Q&A
  • Question : Inquiry for the item from drw****Oct 18, 2018

    Does this helmet comes with MIPS?

    Answer : [Re] Inquiry for the item from drw****

    The detailed description of this product is described below:
    "This model also includes MIPS (Multi-Directional Impact Protection System) for added protection in certain types of impacts."

    Best Regards,
    Needbell

    Question : [Re] Inquiry for the item from drw****

    i have just received the Bell Stratus helmet. I cannot find any indication in the helmet or the box that this is a MIPS helmet. Did you send the wrong helmet to me? How can i confirm that this is a MIPS helmet?

    Answer : [Re] Inquiry for the item from drw****

    The product we sent you is exactly the same as the product you ordered. Most of Bell Stratus Cycling Helmet have the MIPS features, but are not otherwise labeled as MIPS.

    Best Regards,
    Needbell

[MEDELA] 58200 - Sonata Smart Double Electric Breast Pump, Connects to My App, Hospital Performance,
[MEDELA] 58200 - Sonata Smart Double Electric Breast Pump, Connects to My App, Hospital Performance,
Item Q&A
  • Question : Inquiry for the item from nic****Oct 27, 2018

    Hi, is this authentic product? And full set?

    Answer : [Re] Inquiry for the item from nic****

    The product is 100% genuine/authentic and a full set . However, as the price of the product was wrong due to system error, we fixed it at a new price.
    Sorry for the inconvenience.

  • Question : Inquiry for the item from Hed****Apr 18, 2018

    Hi, good day! Do you have the pump in stock? Was wondering if u do sell the spare parts as well?

    Answer : [Re] Inquiry for the item from Hed****

    Yes, the item is currently available and lease tell us which spare part you are looking for.
    Best Regards,
    Needbell

[CORNETT] Nitrile Exam Gloves - Medical Grade, Powder Free, Latex Rubber Free, Disposable, Non Steri
[CORNETT] Nitrile Exam Gloves - Medical Grade, Powder Free, Latex Rubber Free, Disposable, Non Steri
Item Q&A
  • Question : Inquiry for the item from tel****Oct 26, 2018

    Please confirm the price for 1 box of 200 gloves. It is not clear whether it is $50+ for 1 box or for 1 case that contain 10 boxes. Thanks.

    Answer : [Re] Inquiry for the item from tel****

    The total number of gloves in the product is 200.

    Best Regards,
    Needbell

[BUSHNELL] 201740 - Pro X2 Golf Laser Rangefinder
[BUSHNELL] 201740 - Pro X2 Golf Laser Rangefinder
Item Q&A
[CUISINART] Stand Mixer
[CUISINART] Stand Mixer
Item Q&A
  • Question : Inquiry for the item from lsm****Oct 25, 2018

    Hi since it’s from the US, isn’t it using a different wattage from Singapore? Need to use transformer then?

    Answer : [Re] Inquiry for the item from lsm****

    The product is a 120V, 500W US model, that requires a step down transformer of over 1000 watts in order to use this product in Singapore.
    If you need a transformer, it can be found at the following- https://www.qoo10.sg/g/455288825?__ar=Y

    Best Regards,
    Needbell

Goldsource Step down Voltage Transformer Converter  Power Down 110/220/240V 200W/300W/500W/750W
Goldsource Step down Voltage Transformer Converter Power Down 110/220/240V 200W/300W/500W/750W
Item Q&A
  • Question : Inquiry from lif****Oct 25, 2018

    Hi

    Please advise on which transformer is suitable for my japan electrical/electronic item Raycop VCEN-100with AC 100V, 50/60hz,350W. I attached a pic for your easy reference.

    Answer : [Re] Inquiry from lif****

    The minimum transformer capacity you should use for the product seems to be 500 watts.

    Best Regards,
    Needbell

  • Question : Inquiry for the item from hee****Sep 29, 2018

    1. Can I use this for Singer sewing machine that is of 120w/120v/60hz? Which one should I get?
    2. Can this transformer plug in to local wall socket without any extra adapter?
    3. Can the sewing machine plug (US flat blade plug) in to the transformer without extra adapter?

    Answer : [Re] Inquiry for the item from hee****

    1. Can I use this for Singer sewing machine that is of 120w/120v/60hz? Which one should I get?
    --> The product requires at least 200W, but we recommend a 500W transformer for safety as follows:
    https://www.qoo10.sg/GMKT.INC/goods/goods.aspx?goodscode=452406495&__ar=Y
    2. Can this transformer plug in to local wall socket without any extra adapter?
    --> The transformer requires additional adapter, but we'll send an adapter as attached with the transformer for free.
    3. Can the sewing machine plug (US flat blade plug) in to the transformer without extra adapter?
    --> Yes, it can be connected into the transfermer without any adapter.

    Best Regards,
    Needbell

  • Question : step down transformerJun 24, 2018

    Hi , i have bought a kitchenaid mixer , maximum 275 w, volts: 120vac, hertz: 60Hz. Which type of step down transformer converter should i use? Please advise.

    Answer : [Re] step down transformer

    At least 500W step down transformer is recommended.

    Best Regards,
    Needbell

  • Question : Inquiry related delivery from jch****Apr 25, 2018

    Is the 500W in stock? How long is the delivery? Thanks

    Answer : [Re] Inquiry related delivery from jch****

    Yes, the 500W transformer(STU-500) is in stock and It usually takes 4 ~ 5 business days to deliver to Singapore.
    Best Regards,
    Needbell

  • Question : Step Up/Down Voltage Transformer 750 Watts - CE CertifiedApr 04, 2018

    Dear Needbell Sales,

    Please quote us as per below details:-

    Step Up/Down Voltage Transformer
    750 Watts
    0.75kVA
    - CE Certified
    Any Brand

    Reference equivalent model with CE cert:
    Simran AC-750W

    Kindly reply via email to jiawen@vintech.com.sg.

    Thanks and hope to hear from you soon!

    Best Regards,
    Jiawen

    Answer : [Re] Step Up/Down Voltage Transformer 750 Watts - CE Certified

    The 750w model is no longer available. For more than 1000W transformers, please refer to the link below:
    https://www.qoo10.sg/g/455288825?__ar=Y

    Best Regards,
    Needbell

+View all Notice, FAQ, Q&A >>
[AMBER & ASH] 15.6 Inch Laptop Backpack for Women Men Travel, Work and College
[AMBER & ASH] 15.6 Inch Laptop Backpack for Women Men Travel, Work and College
Item Q&A
  • Question : ShippingOct 22, 2018

    May I know when would i receive this item if i order on the 23rd Oct?

    Answer : [Re] Shipping

    If you complete your order on the 23rd, the black color can be shipped on Wednesday, and anything else can be sent on Friday.

    Best Regards,
    Needbell

    Question : [Re] Shipping

    Wednesday meaning 24th?
    Would you know when it will be delivered?

    Answer : [Re] Shipping

    If you place your order by today, the black color can be shipped on 25 Oct, Thursday(US Time), and anything else can be shipped out on 26 Oct, Friday.

    Best Regards,
    Needbell

[JOLLY JUMPER] 110 - The Original with Super Stand
[JOLLY JUMPER] 110 - The Original with Super Stand
Item Q&A
  • Question : Inquiry for the item from Cha****Oct 16, 2018

    So is confirm having stock so I can order it today and receive in few days time?

    Answer : [Re] Inquiry for the item from Cha****

    If you complete your order within 4 hours from now, it will be shipped this Friday. But if you place your order after that, it will be shipped next Tuesday. Shipping to Singapore takes approximately 4 to 6 business days.

    Best Regards,
    Needbell

    Question : [Re] Inquiry for the item from Cha****

    Morning, I’ve done my payment. When can I receive it and once I receive I will take a picture from r the review so people would buy too :>> 👍🏻

    Answer : [Re] Inquiry for the item from Cha****

    You I didn’t know you havd reply me bcos it didn’t pop up the message to me.

    Question : [Re] Inquiry for the item from Cha****

    We appreciate your order. Your order is currently being processed.
    The estimated shipping date is this Thursday.

    Best Regards,
    Needbell

    Answer : [Re] Inquiry for the item from Cha****

    Ok thank you for updating me, once receive the item will post a picture of it 👍🏻

    Question : [Re] Inquiry for the item from Cha****

    Thank you for processing it and efficient reply

    Answer : [Re] Inquiry for the item from Cha****

    No problem. If you have any other questions about the product, please feel free to contact us.

    Best Regards,
    Needbell

    Question : [Re] Inquiry for the item from Cha****

    👍🏻 Once I received the item if I needed help with the set up definitely will ask you and thank you for the willingness. But I would also post a picture of the baby in so people would see from local that products from you guys are genuine products. Have a good day ahead 😀

    Answer : [Re] Inquiry for the item from Cha****

    We are the seller, not the manufacturer of the product. But we'll help you if you need help assembling the product.

    Best Regards,
    Needbell

    Question : [Re] Inquiry for the item from Cha****

    👍🏻 Ok thank you

    Answer : [Re] Inquiry for the item from Cha****

    You are welcome!

  • Question : Inquiry for the item from Cha****Oct 16, 2018

    Hi do you have stock for this item?

    Answer : [Re] Inquiry for the item from Cha****

    The item is currently available and the shipment is expected to be completed within 3 to 4 business days after the order is received.

    Best Regards,
    Needbell

    Question : [Re] Inquiry for the item from Cha****

    Just to confirm having stock so I can make orders from you. Do I need to let you know once I done the payment? Wish to receive it soon bcos my baby are too active

    Answer : [Re] Inquiry for the item from Cha****

    If you complete your order within 4 hours from now, it will be shipped this Friday. But if you place your order after that, it will be shipped next Tuesday. Shipping to Singapore takes approximately 4 to 6 business days.

    Best Regards,
    Needbell

SevenStar F200 SMF-200 200 Watt 220/240V to 110/120V AC Step Down Travel Converter/ Transformer for U.S. Product use
SevenStar F200 SMF-200 200 Watt 220/240V to 110/120V AC Step Down Travel Converter/ Transformer for U.S. Product use
Item Q&A
  • Question : ShippingOct 22, 2018

    what courier service do you use for delivery to singapore? How long does it take to reach here?

    Answer : [Re] Shipping

    The carrier is Qxpress and the delivery to Singapore takes approximately 4 to 6 business days.

    Best Regards,
    Needbell

  • Question : HoneywellSep 18, 2018

    Hi, will this work nicely for honey well air purifier model 50250? thanks

    Answer : [Re] Honeywell

    We have tested and found that the transformer may heat up during prolonged use, potentially causing fire. We recommend the following products for safer use:

    https://www.qoo10.sg/GMKT.INC/goods/goods.aspx?goodscode=452406495&__ar=Y

    Best Regards,
    Needbell

  • Question : can use for ion hair dryerApr 15, 2016

    Can it be used for Japan hair dryer?

    Answer : [Re] can use for ion hair dryer

    Hello If you read our description, those are not for hair dryer. You can use it this for hair dryer.

    http://list.qoo10.sg/item/SIMRAN-1875-WATTS-INTERNATIONAL-TRAVEL-VOLTAGE-CONVERTER-FOR/454024980

    But please check Watts and Voltage before you buy it.

[KIPLING] HB6141-106 - Alvar Printed Crossbody Bag, Spectacle Stripe
[KIPLING] HB6141-106 - Alvar Printed Crossbody Bag, Spectacle Stripe
Item Q&A
  • Question : Inquiry for the item from gle****Oct 21, 2018

    Do you have stock for this item?

    Answer : [Re] Inquiry for the item from gle****

    The product is currently available and can be shipped this Thursday if ordered within 24 hours. However, the price of the product has changed, so please check it again.

    Best Regards,
    Needbell

[INSTANT POT] LUX60V3 6-in-1 Muti-Use Programmable Pressure Cooker, Slow Cooker, Rice Cooker, Sauté,
[INSTANT POT] LUX60V3 6-in-1 Muti-Use Programmable Pressure Cooker, Slow Cooker, Rice Cooker, Sauté,
Item Q&A
  • Question : Electrical RatingOct 19, 2018

    It is item rated to for use with 220-240V electrical supply?

    Answer : [Re] Electrical Rating

    It's a 120V, over 1000W US models, that requires a step down transformer of over 2000 watts in order to use this product in Singapore.
    If you need a transformer, it can be found at the following- https://www.qoo10.sg/g/455288825?__ar=Y

    Best Regards,
    Needbell