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Item Question & Answer
[BANC]Premium Collection 9types / No optional price / Leather Watch / Unisex
[BANC]Premium Collection 9types / No optional price / Leather Watch / Unisex
Item Q&A
  • Question : Shipping statusDec 30, 2014

  • Question : Watch IssueAug 19, 2014

    Hi Seller

    I have received the watch and noticed that the seconds needle often get stuck on top of the minute needle during my first use.
    Is there any way to fix it?

    Answer : [Re] Watch Issue

    Dear customer

    Your inquiry will soon be confirmed and answered by the seller.

    ※ Inquiries related to Payment, Cancellation and any Urgent issue can possibly be dealt from CS team.

    Thanks & Best regards

    P.S. The information is also sent to the seller to meditate this case.


    Dear customer,

    Thanks for shopping our watches and sorry to hear that your watch condition.

    As we checked, you ordered 2 watches.
    Pls let us know which watch is faulty and send us photo of the watch by email. (neobcompany@yamil.com)

    B.rgds,
    NeoB