Q&A board

Q & A Lists
Item Question & Answer
[Love Cat] Cat Litter (Corn) 6L
[Love Cat] Cat Litter (Corn) 6L
Item Q&A
  • Question : Inquiry for the item from Seo****Sep 17, 2019

  • Question : Inquiry for the item from fli****Sep 02, 2019

  • Question : Inquiry from mei****Mar 08, 2019

    Hi. Do you still have Wee litter charcoal since love cat coffee no supply.

    Answer : [Re] Inquiry from mei****

    Coffee will be arriving next week. Charcoal is still available. But it’s not shown inside Qoo10. U can proceed to our warehouse for purchase or u can call 82999950 to place an order.

  • Question : Inquiry for the item from rio****Feb 28, 2019

  • Question : Inquiry for the item from 241****Feb 24, 2019

    Do you have the green tea litter?

    Answer : [Re] Inquiry for the item from 241****

    stocks will be arriving by this week.

+View all Notice, FAQ, Q&A >>
[SAJO] Buy 9 get 3 Free! Premium Cat Food 90g. Free Shipping for 18+6 cans! 6 Different Flavours!
[SAJO] Buy 9 get 3 Free! Premium Cat Food 90g. Free Shipping for 18+6 cans! 6 Different Flavours!
Item Q&A
  • Question : Inquiry for the item from 4qe****Sep 12, 2019

  • Question : Inquiry related delivery from Emi****Jul 03, 2018

    Hi! Saw that korean items are given free shipping. But i was not reflected whn I was checking out.

    Answer : [Re] Inquiry related delivery from Emi****

    you need to buy 2 sets and we will refund the shipping

  • Question : Inquiry for the item from Shu****Dec 07, 2017

    Can I order today and collect from your shop today around lunch time?

    Answer : [Re] Inquiry for the item from Shu****

    Hi! Yes you may. Please take note that we are open from 8.30am-5pm on Mon-Fri.

    Please call 6366 4230 for more enquiries.

    Thank you.

[LOVE CAT] Tofu Litter 6L
[LOVE CAT] Tofu Litter 6L
Item Q&A
  • Question : Inquiry for the item from rad****Sep 10, 2019

    Do you have this in ORIGINAL? Thanks

    Answer : [Re] Inquiry for the item from rad****

    yes we have. just plain soyabean flavour

    Question : [Re] Inquiry for the item from rad****

    Thanks. But can’t find it listed on your listings for the original tofu under this brand

[SIMPLE SOLUTION] Indoor/Outdoor Repellent (Dog/Cat) 14 oz
[SIMPLE SOLUTION] Indoor/Outdoor Repellent (Dog/Cat) 14 oz
Item Q&A
  • Question : Inquiry for the item from Dad****Aug 19, 2019

[ANF] Fish Meal and Potato Holistic Formula (3kg)
[ANF] Fish Meal and Potato Holistic Formula (3kg)
Item Q&A
[BIO GROOM] Saddle Soap - Cleans and Conditions Polishes and Preserves Leather (16 oz)
[BIO GROOM] Saddle Soap - Cleans and Conditions Polishes and Preserves Leather (16 oz)
Item Q&A
  • Question : Inquiry for the item from sil****Jul 04, 2019

  • Question : Will this product remove stain on leather dress shoesNov 01, 2018

    I purchased some vintage (thrift) leather dress shoes and it has some stained. Can I use this to remove the stain, eg oil stain, dark pigment ?

    Answer : [Re] Will this product remove stain on leather dress shoes

    hi, It will help in restoration to a certain extend. but it depends on the condition of you shoes as well.

  • Question : Inquiry for the item from see****Oct 22, 2018

    Can this erase the pen mark on the leather sofa?

    Answer : [Re] Inquiry for the item from see****

    Pen mark

    Question : [Re] Inquiry for the item from see****

    Hi, it does not erase pen mark

  • Question : Inquiry for the item from fre****Aug 07, 2018

    Hi can this clean the dirty on leather sofa ? Will it be too harsh ?
    Can it conditioning leather sofa at the same time as well ?

    Answer : [Re] Inquiry for the item from fre****

    Hi, it will not be too harsh as it can be use on animals like horses.

    Question : [Re] Inquiry for the item from fre****

    Ok thanks I had bought from u

    Answer : [Re] Inquiry for the item from fre****

    .

[Natures Miracle] No Chew Bitter Taste Spray. 8oz.
[Natures Miracle] No Chew Bitter Taste Spray. 8oz.
Item Q&A
[Love Cat] Cat Litter (Soybean) 6L
[Love Cat] Cat Litter (Soybean) 6L
Item Q&A
[Love Cat] Cat Litter (Coffee) 6L
[Love Cat] Cat Litter (Coffee) 6L
Item Q&A
  • Question : Inquiry for the item from Fid****Jun 04, 2019

    Hi is this still available instock?

    Answer : [Re] Inquiry for the item from Fid****

    Yes

  • Question : Inquiry for the item from Rif****Jul 16, 2018

    Hi seller.when will u restock lovecat coffee bean cat litter

    Answer : [Re] Inquiry for the item from Rif****

    stock will be coming this friday

  • Question : buy directMar 21, 2018

    hi.. can i buy direct at your store?

    Answer : [Re] buy direct

    hi yes you can, we are open from 9-5pm on weekdays and 9-12pm on saturday

[BIO GROOM] Super White Coat Brightener Shampoo (1 gallon)
[BIO GROOM] Super White Coat Brightener Shampoo (1 gallon)
Item Q&A
[FORBIS] Mild Olive Shampoo 750ml. For Dogs and Cats with Sensitive Skin.
[FORBIS] Mild Olive Shampoo 750ml. For Dogs and Cats with Sensitive Skin.
Item Q&A
  • Question : Inquiry from yod****Apr 29, 2019

    Hi, do you have the oatmeal shampoo. I need to replenish them. Thanks.

    Answer : [Re] Inquiry from yod****

    yes it is in our listing. thanks

[KANOODLES] Premium Dental Chews SMALL 100PCS. Cleans Teeth and Freshen Breath.
[KANOODLES] Premium Dental Chews SMALL 100PCS. Cleans Teeth and Freshen Breath.
Item Q&A
[SIMPLE SOLUTION] Hardfloor Stain and Odor Remover (Dog) 945ml
[SIMPLE SOLUTION] Hardfloor Stain and Odor Remover (Dog) 945ml
Item Q&A
[8 in 1] Hydrocortisone Spray (4 oz)
[8 in 1] Hydrocortisone Spray (4 oz)
Item Q&A
  • Question : Expiry dateOct 04, 2018

    May I know what is the expiry date of this product? Tks.

    Answer : [Re] Expiry date

    year 2020

[ANF] Low Activity Senior Formula (15kg)
[ANF] Low Activity Senior Formula (15kg)
Item Q&A
[SIMPLE SOLUTION] Stain and Odor Remover Gallon (Dog) 3.75 liter
[SIMPLE SOLUTION] Stain and Odor Remover Gallon (Dog) 3.75 liter
Item Q&A
  • Question : Expiry dateSep 14, 2018

    What's the expiry date for this cleaner?

    Answer : [Re] Expiry date

    hi, there is no expiry date for this cleaner. Thanks

  • Question : Can use for cat stains too?Feb 26, 2018

    Hi the name of the item says stain and odor remover (dog). But under product information description says it is formulated to eliminate dog AND CAT stains.

    So can i buy this product and use it for cat urine and feces stains and odor?

    Also saw that you have this product "[SIMPLE SOLUTION] Extreme Stain and Odor Remover (Cat) 945ml". Do you have the 3.75liter refill for this one?

    Thanks.

    Answer : [Re] Can use for cat stains too?

    hi there, yes it can be used for cat stains as well.
    We also have the 3.75liter refil for the extreme cat formula.

[FRUIT CARE] Dental Snack 70g S / M. Strawberry / Green Apple / Pineapple. Removes Plaque.
[FRUIT CARE] Dental Snack 70g S / M. Strawberry / Green Apple / Pineapple. Removes Plaque.
Item Q&A
  • Question : Inquiry for the item from koh****Jul 30, 2018

    Hi, May l know the expiry date for Green apple flavour in M cos would like to buy a few packs? Thks.

    Answer : [Re] Inquiry for the item from koh****

    hi expiry date is 2019 July

[VETS BEST] ALLERGY ITCH RELIEF SHAMPOO 16oz.
[VETS BEST] ALLERGY ITCH RELIEF SHAMPOO 16oz.
Item Q&A
  • Question : Inquiry for the item from chu****Jul 04, 2018

    Hi, I would like to check do you have this shampoo stock in hand? Would like to confirm before I place an order. Thank you and have a day nice.

    Answer : [Re] Inquiry for the item from chu****

    Hi, Yes we have stock

[FORBIS] Long Coat Aloe Shampoo 750ml. For Dogs and Cats with Long Coats.
[FORBIS] Long Coat Aloe Shampoo 750ml. For Dogs and Cats with Long Coats.
Item Q&A
[Natures Miracle] Just for Cats - Scratching Deterrent Spray. 8oz
[Natures Miracle] Just for Cats - Scratching Deterrent Spray. 8oz
Item Q&A
  • Question : SCRATCH DETERRENT SPRAYMar 31, 2018

    Dear Seller, I need one of this but may I ask:
    1) if this is safe for the cat?
    2) how will this affect my fabric sofa? Does it stain my fabric sofa?
    3) How long will each spraying last?
    Thank you,

    Answer : [Re] SCRATCH DETERRENT SPRAY

    hi,
    1) its safe and its meant for cats
    2) it doesnt stain your your sofa
    3) you might have to spray once daily for sever cases until our cats are trained not to destroy your sofa. if not once every 3 days is sufficient.

[FORCAN] Dental Stick Blueberry 220g. Maintains Good Dental Health and Reduces Bad Breath.
[FORCAN] Dental Stick Blueberry 220g. Maintains Good Dental Health and Reduces Bad Breath.
Item Q&A
  • Question : Inquiry for the item from sha****Nov 15, 2017