Q&A board

Q & A Lists
Item Question & Answer
Ink cartridge for EPSON T0731N CX5500 CX5501 CX5505 CX5600_Office Stationery
Ink cartridge for EPSON T0731N CX5500 CX5501 CX5505 CX5600_Office Stationery
Item Q&A
  • Question : Inquiry for the item from ali****Jan 26, 2019

    I received the item but realized it was wrong when I open and try.
    Can resend?

    Answer : [Re] Inquiry for the item from ali****

    I I brought the version for CX5500, T0731N

    Question : [Re] Inquiry for the item from ali****

    hi
    can you gvie me your order number?
    thank you

    Answer : [Re] Inquiry for the item from ali****

    Order No. 287886904

    Question : [Re] Inquiry for the item from ali****

    Sorry, it is our negligence. If you can use it, please keep it, refund 10$, as compensation, can you? Thank you

    Answer : [Re] Inquiry for the item from ali****

    Is it possible if u resend me the correct one instead of refund? No need black. Just the coloured; yellow, cyan and magenta

    Question : [Re] Inquiry for the item from ali****

    Sorry, it’s our negligence, because China’s New Year, the holiday is coming, and will be reissued after the year, please be patient, thank you.

    Answer : [Re] Inquiry for the item from ali****

    Ok then.

    Question : [Re] Inquiry for the item from ali****

    ok,happy New Year

Original LG 18650 HD2 3.6V flat top Li-ion 25A battery ( 10pcs/Lot )
Original LG 18650 HD2 3.6V flat top Li-ion 25A battery ( 10pcs/Lot )
Item Q&A
  • Question : Inquiry for the item from hio****Jan 21, 2019

    How many charge cycles before capacity falls below 80%?

    Answer : [Re] Inquiry for the item from hio****

    Sorry, the number of charges depends on the battery capacity and frequency of use, please refer to, thank you

  • Question : Enquire about this itemAug 28, 2018

Aibo YH-405 cash box cash register box five grid third gear locking cash drawer POS Cash Drawer / PO
Aibo YH-405 cash box cash register box five grid third gear locking cash drawer POS Cash Drawer / PO
Item Q&A
  • Question : Inquiry related delivery from jor****Jan 18, 2019

  • Question : Price of itemJul 20, 2016

    Hi,

    What is the meaning of 'Write your request in memo'?

    And is this $50, or $100?

    Answer : [Re] Price of item

    Dear buyer hello, this $ 50, welcomed the order, thank you

VR Box II 2(VER 2 3D / 2D Glasses Virtual Reality Headset google cardbord vrbox
VR Box II 2(VER 2 3D / 2D Glasses Virtual Reality Headset google cardbord vrbox
Item Q&A
180 g A4 A4 color cardboard cards handmade jam jam 180G origami 50 pack_Office Stationery
180 g A4 A4 color cardboard cards handmade jam jam 180G origami 50 pack_Office Stationery
Item Q&A
  • Question : Inquiry for the item from shi****Jan 12, 2019

    Hi may I know what is the thickness of the paper? Is it like card stock?

    Answer : [Re] Inquiry for the item from shi****

    Sorry, the item is being updated, please check back later, thank you

NICEFACE anti-fog basketball glasses frame outdoor sports goggles basketball sports glasses
NICEFACE anti-fog basketball glasses frame outdoor sports goggles basketball sports glasses
Item Q&A
  • Question : Inquiry for the item from Dou****Jan 11, 2019

    There is no option to choose item size. My face is wide and big. I want big one. Plz mention available size.

    Answer : [Re] Inquiry for the item from Dou****

    Sorry, the size of the glasses is fixed, and the back strap is elastic. Please refer to it, thank you.

  • Question : Inquiry for the item from Les****Jun 15, 2018

    do you provide goggles for soccer that has degrees?

    Answer : [Re] Inquiry for the item from Les****

    Sorry, the item is temporarily out of stock, other items have been updated, please forgive me for any inconvenience caused.

PS4 DUALSHOCK 4 WIRELESS CONTROLLER for SONY PLAYSTATION 4 - ALL COLORS
PS4 DUALSHOCK 4 WIRELESS CONTROLLER for SONY PLAYSTATION 4 - ALL COLORS
Item Q&A
  • Question : Inquiry for the item from eus****Jan 10, 2019

    Is this a Sony branded controller?

    Answer : [Re] Inquiry for the item from eus****

    Sorry, the item is being updated, please check back later, thank you

  • Question : Inquiry for the item from sea****Oct 11, 2018

    Hello is this authentic from Sony or OEM??

    Answer : [Re] Inquiry for the item from sea****

    Hello, for SONY, please refer to the price, thank you

    Question : [Re] Inquiry for the item from sea****

    You didn't answer my question whether it's authentic or not..and does it have warranty??

    Answer : [Re] Inquiry for the item from sea****

    Hello, Not man-made damage,one month replacement, six months warranty, welcome to order, thank you

    Question : [Re] Inquiry for the item from sea****

    Hello thank you for replying..okayy so may i know 6 months warranty is from sony or from your shop??because i have a sony account

    Answer : [Re] Inquiry for the item from sea****

    Sorry, you can contact us if you have any questions. Thank you.

    Question : [Re] Inquiry for the item from sea****

    Contact where??

    Answer : [Re] Inquiry for the item from sea****

    Hello, can leave a message, contact us, thank you

PS4 COOLING FAN & STAND + CHARGE BASE - BLACK/WHITE
PS4 COOLING FAN & STAND + CHARGE BASE - BLACK/WHITE
Item Q&A
  • Question : Inquiry for the item from Fre****Dec 22, 2018

    Hi u send me a broken fan. Could u please help thank you.

    Answer : [Re] Inquiry for the item from Fre****

    Sorry, please take a video, we check, thank you

    Question : [Re] Inquiry for the item from Fre****

    OK I will post the video asap thank you

    Answer : [Re] Inquiry for the item from Fre****

    One of the fan broken off. When it's facing up it wouldn't even turn.

    Question : [Re] Inquiry for the item from Fre****

    Is the power on?

    It's not very clear. It's like there's a bad connection somewhere.

    Answer : [Re] Inquiry for the item from Fre****

    First half of video is w/o power n the fan is making the noise when I shake it. The other half is when the power is on n the fan is making the noise. U can see broken fan moving around in the fan housing.

    Question : [Re] Inquiry for the item from Fre****

    Sorry, if you can use it, please keep it, refund 7$ as compensation, can you? thanks

    Answer : [Re] Inquiry for the item from Fre****

    Maybe u can another one over?

    Question : [Re] Inquiry for the item from Fre****

    Sorry, the goods are issued from China, the shipping cost is very high, if you can use it, please keep it and give you a refund of 7$ as compensation, can you? thanks

    Answer : [Re] Inquiry for the item from Fre****

    OK than.

    Question : [Re] Inquiry for the item from Fre****

    Sorry, it is our negligence, it has been refunded, please check it, thank you

    Answer : [Re] Inquiry for the item from Fre****

    Boss. I still didn't receive the refund yet.

    Question : [Re] Inquiry for the item from Fre****

    Dear buyer hello, the refund amount will be returned to the account you originally paid, if not receive,please send an email to cs@qoo10.sg queries because only they can query the details of the refund, thank you

  • Question : Inquiry for the item from Fre****Dec 21, 2018

    Dear seller I just received the item today but one if the fan is not working. Can u do a exchange for me please thank you.

    Answer : [Re] Inquiry for the item from Fre****

    Sorry, please take a photo of the received item, we check, thank you

  • Question : Inquiry related return and exchange from Fre****Dec 21, 2018

    Dear seller I just received this item but one of the fan is not working. Could u do a exchange please. Thank you.

    Answer : [Re] Inquiry related return and exchange from Fre****

    Sorry, please take a video, we check, thank you

Wii remote Controller Built-in Motion Plus Mario Limited Edition-Original
Wii remote Controller Built-in Motion Plus Mario Limited Edition-Original
Item Q&A
  • Question : Inquiry for the item from lik****Jan 06, 2019

    Hi, is this an original wii remote or a third party remote?

    Answer : [Re] Inquiry for the item from lik****

    Sorry, the item is out of stock, updating other, please check back later, thank you

2019 pig year mascot doll plush toy zodiac doll Fu pig doll
2019 pig year mascot doll plush toy zodiac doll Fu pig doll
Item Q&A
  • Question : Inquiry from Aar****Jan 03, 2019

  • Question : Inquiry for the item from ser****Dec 24, 2018

100 inch Simple Projector High-definition Screen Portable White Curtain Screen
100 inch Simple Projector High-definition Screen Portable White Curtain Screen
Item Q&A
  • Question : Inquiry for the item from kar****Jan 01, 2019

    When can I get the item if I order now? 2 or 3 days or 2 or 3 weeks??

    Answer : [Re] Inquiry for the item from kar****

    Dear buyer, due to a lot of orders, the order will be issued within 72 hours, 5-7 working days delivery, the goods will be issued as soon as possible, please be patient, thank you

  • Question : Inquiry for the item from lul****Jun 15, 2018

  • Question : How to stick on wall?May 31, 2018

    How do you stick this on the wall or hang from ceiling?

    Answer : [Re] How to stick on wall?

    Sorry, the item is out of stock, thank you

NEW Auto USB Mini Room Humidifier Air Purifier Freshener Travel Car Portable Black LM-04
NEW Auto USB Mini Room Humidifier Air Purifier Freshener Travel Car Portable Black LM-04
Item Q&A
  • Question : Inquiry for the item from cla****Dec 30, 2018

    Hi! How long does continuous humidifying last?

    Answer : [Re] Inquiry for the item from cla****

    Air volume: 11-20 cubic meters / hour, applicable space: 3-8 cubic meters, can be used continuously for about 6 hours, please refer to, thank you

TV New 1 pcs Baby boy girl Birthday party crown prince and princess shine paper hat with LED light g
TV New 1 pcs Baby boy girl Birthday party crown prince and princess shine paper hat with LED light g
Item Q&A
Mini Wireless IR Sensor Auto Welcome Device/Door Ring English White
Mini Wireless IR Sensor Auto Welcome Device/Door Ring English White
Item Q&A
  • Question : Inquiry for the item from xtr****Nov 25, 2018

    Hi it states there language is english but its in chinese???

    Answer : [Re] Inquiry for the item from xtr****

    Sorry, it is our negligence, only the Chinese version, does not affect the use, refund 5$ as compensation, can it? thanks

    Question : [Re] Inquiry for the item from xtr****

    Yes please do so. Thanks

    Answer : [Re] Inquiry for the item from xtr****

    Sorry, please inform the order number, we will refund later, thank you

    Question : [Re] Inquiry for the item from xtr****

    Hi here is the order number 282348078 thanks

    Answer : [Re] Inquiry for the item from xtr****

    Sorry, it is our negligence, it has been refunded, please check it, thank you

MOCUTE Bluetooth Gamepad Controller Joystick for Iphone and Android
MOCUTE Bluetooth Gamepad Controller Joystick for Iphone and Android
Item Q&A
  • Question : Inquiry from sim****Dec 25, 2018

    Hello any self collection available?

    Answer : [Re] Inquiry from sim****

    Sorry, the warehouse in Singapore is out of stock, the goods are sent from China. Due to the large number of orders, the order will be issued within 72 hours, and will be delivered within 5-7 working days. Please refer to it. Thank you

  • Question : Inquiry for the item from sig****Nov 07, 2018

    Can support to android tv box?

    Answer : [Re] Inquiry for the item from sig****

    Features:
    --- Perfectly compatible with iOS 9.2, no need jailbreak),
    --- Support Android games,
    --- Support VR games,
    --- Support Baofeng Mojing APP,
    --- 3D glasses perfect match!
    please refer to, thank you

X6 PSP game console X6 classic nostalgia child game console GBA palm game machine
X6 PSP game console X6 classic nostalgia child game console GBA palm game machine
Item Q&A
  • Question : Inquiry for the item from Jaf****Dec 22, 2018

    Hi is it available? Can self collect?

    Answer : [Re] Inquiry for the item from Jaf****

    Sorry, the warehouse in Singapore is out of stock, the goods are sent from China. Due to the large number of orders, the order will be issued within 72 hours, and will be delivered within 5-7 working days. Please refer to it. Thank you.

  • Question : Inquiry for the item from chi****Apr 20, 2018

25mm transparent PVC transparent dot stickers round stickers sealing sealing label paper 720 / Pack
25mm transparent PVC transparent dot stickers round stickers sealing sealing label paper 720 / Pack
Item Q&A
  • Question : Inquiry for the item from ysh****Dec 22, 2018

  • Question : Inquiry for the item from mrt****Dec 10, 2018

    How many per sheet

    Answer : [Re] Inquiry for the item from mrt****

    Hello, the price of 720 stickers is 9.2$, please refer to, thank you

  • Question : "Write your request in memo" What does this mean?May 18, 2017

    Do you print the sticker with words on it? If so, I want to write one word in white color. Can it be done?

    Answer : [Re] "Write your request in memo" What does this mean?

    Sorry, this is transparent, can not write, thank you

LCD/LED Remote Control H-1880E UNIVERSAL High Quality
LCD/LED Remote Control H-1880E UNIVERSAL High Quality
Item Q&A
  • Question : Inquiry for the item from alc****Dec 19, 2018

    Hi Seller,

    Can this remote control use for Daewood TV? Thank you.

    Best Regards,
    Ai Ling

    Answer : [Re] Inquiry for the item from alc****

    Sorry, this is generic, being updated details, please refer to, thank you

    Question : [Re] Inquiry for the item from alc****

    Ok, noted. Thanks.

    Answer : [Re] Inquiry for the item from alc****

    welcome order
    have nice day

Folder authentic upscale hotel cashier cashier to pay the money clip clip high quality JD806A_Office
Folder authentic upscale hotel cashier cashier to pay the money clip clip high quality JD806A_Office
Item Q&A
  • Question : Inquiry for the item from Kk.****Dec 15, 2018

    Do you have exstock, i need it urgently, can self collect?

    Answer : [Re] Inquiry for the item from Kk.****

    Sorry, the warehouse in Singapore is out of stock, the goods are sent from China. Due to the large number of orders, the order will be issued within 72 hours, and will be delivered within 5-7 working days. Please refer to it. Thank you

Senior restaurant cashier black leather folder upscale hotel checkout cashier clip clip clip JD1906B
Senior restaurant cashier black leather folder upscale hotel checkout cashier clip clip clip JD1906B
Item Q&A
  • Question : Inquiry for the item from Kk.****Dec 15, 2018

    Is this exstock can self collect?

    Answer : [Re] Inquiry for the item from Kk.****

    Sorry, the warehouse in Singapore is out of stock, the goods are sent from China. Due to the large number of orders, the order will be issued within 72 hours, and will be delivered within 5-7 working days. Please refer to it. Thank you

360-degree rotating laptop stand / cooling pad / cooling pad / cooling rack 400g_Home Creator
360-degree rotating laptop stand / cooling pad / cooling pad / cooling rack 400g_Home Creator
Item Q&A
  • Question : Inquiry related delivery from Wil****Dec 11, 2018

    Hi,

    May I check on my order and items?
    It has been 2 weeks already.... and I would like to know if they are arriving soon.
    Please update.

    Thanks.

    Answer : [Re] Inquiry related delivery from Wil****

    Sorry, the delivery time you specified is too short to be reached. We have given you a message. You have not responded for a long time. Do you need to continue to send it? thanks

Before through D15-A601 A6 notebook Fujitsu notebook notepad soft copy notebook 4_Office Stationery
Before through D15-A601 A6 notebook Fujitsu notebook notepad soft copy notebook 4_Office Stationery
Item Q&A
  • Question : Inquiry for the item from 236****Dec 07, 2018

    The price is for 1 book?

    Answer : [Re] Inquiry for the item from 236****

    Hello, this is the price of A6 size 4pcs, please refer to, thank you

    Question : [Re] Inquiry for the item from 236****

    Thanks.

Bluetooth Speaker Portable Wireless Waterproof: The OontZ Angle 3 Ultra Portable Speaker: 10W+ Loude
Bluetooth Speaker Portable Wireless Waterproof: The OontZ Angle 3 Ultra Portable Speaker: 10W+ Loude
Item Q&A
  • Question : Inquiry for the item from ben****Dec 08, 2018

    What the different between your item 10W and other 14W as both also Ultra model? Pls advize.

    Answer : [Re] Inquiry for the item from ben****

    Sorry, 10W and 15W are only different in rated power, please refer to it, thank you

F9050A office household plastic packaging machine card film laminator laminating machine A4 machine—
F9050A office household plastic packaging machine card film laminator laminating machine A4 machine—
Item Q&A
  • Question : Inquiry from eli****Dec 07, 2018

    any warranty?

    Answer : [Re] Inquiry from eli****

    Hello, Not man-made damage,one month replacement, six months warranty, welcome to order, thank you

VR LENGOOD Virtual Reality Headset 3D Glasses Gear With Bluetooth Remote Controller
VR LENGOOD Virtual Reality Headset 3D Glasses Gear With Bluetooth Remote Controller
Item Q&A
  • Question : Inquiry related delivery from tig****Dec 01, 2018

    Can delivery be through popstation or only sat as no one home and how to indicate upon ordering. Thks

    Answer : [Re] Inquiry related delivery from tig****

    Sorry, we can only deliver via Qxpress, please refer to it, thank you

    Question : [Re] Inquiry related delivery from tig****

    If through Qexpress - can arrange only sat delivery?

    Surprised you canot accomodate popstation or 7 eleven which Q0010 is partner...guess have to look for other suppliers.. Thks

    Answer : [Re] Inquiry related delivery from tig****

    ok

Portable Multifuntion SAST Teacher Loudspeaker Microphone wf FM Radio, Mp3, Recording- New
Portable Multifuntion SAST Teacher Loudspeaker Microphone wf FM Radio, Mp3, Recording- New
Item Q&A
  • Question : Inquiry for the item from 245****Dec 01, 2018

    Hi is this a speaker using frequency?

    Answer : [Re] Inquiry for the item from 245****

    Hello, this is FM radio, Mp3 microphone speaker, please refer to, thank you

  • Question : Inquiry for the item from lov****Aug 11, 2017

    Hi I'm interested in getting about 6 sets.
    Please advise when I can receive it.

    Answer : [Re] Inquiry for the item from lov****

    Dear buyer: Hello, 48 hours followed by the order transmission, 5-7 working days of delivery , welcome to order, thank you

Original authentic MOLI ICR- 18650 K 3.7V 2600mah lithium batteries
Original authentic MOLI ICR- 18650 K 3.7V 2600mah lithium batteries
Item Q&A
  • Question : Inquiry for the item from nga****Nov 29, 2018

    The price of the item is for pair or single batteries??

    Answer : [Re] Inquiry for the item from nga****

    Sorry, this is the price of 1pcs, thank you

TV ROCK Original Product Dr.V Series Invisible See-through Slim Flip Case iPhone 6 Plus/6s Plus 5.5
TV ROCK Original Product Dr.V Series Invisible See-through Slim Flip Case iPhone 6 Plus/6s Plus 5.5
Item Q&A
  • Question : Inquiry for the item from clk****Nov 29, 2018

    Hi seller. an i confim this is for iphone 6 plus, and what colour? no picture on yr webiste. thansk!

    Answer : [Re] Inquiry for the item from clk****

    Sorry, the item is out of stock, it is being updated, please check it later, thank you

TV PS1 PS2 PSX to PC USB CONTROLLER ADAPTER CONVERTER
TV PS1 PS2 PSX to PC USB CONTROLLER ADAPTER CONVERTER
Item Q&A
  • Question : Inquiry for the item from wee****Nov 28, 2018

  • Question : DriverAug 28, 2018

Effective 3951 microcomputer attendance machine capable card punch card attendance machine work atte
Effective 3951 microcomputer attendance machine capable card punch card attendance machine work atte
Item Q&A
  • Question : Inquiry related delivery from lta****Nov 28, 2018

    Can i self collect

    Answer : [Re] Inquiry related delivery from lta****

    Sorry, the warehouse in Singapore is out of stock, the goods are sent from China. Due to the large number of orders, the orders will be issued within 72 hours, and will be delivered within 5-7 working days. Thank you.