Q&A board

Q & A Lists
Item Question & Answer
3D Curved Tempered Glass Protector★iPhoneXR/XS/XS MAX/X/8/7/GalaxyNote9/8/5/S10/S9/S8/Plus/S7
3D Curved Tempered Glass Protector★iPhoneXR/XS/XS MAX/X/8/7/GalaxyNote9/8/5/S10/S9/S8/Plus/S7
Item Q&A
  • Question : Inquiry for the item from flo****Apr 15, 2019

    My order no. 293518231 Purchased on 6 Apr. My S8 screen protector was cracked upon received. Please send me a replacement. Kindly refer to the picture attatched.

    Answer : [Re] Inquiry for the item from flo****

    There seems to be some It seems that there was a problem during shipment. I am really sorry. Please apply for a refund. Please leave a message here after requesting a refund.

    Thank you.

    Question : [Re] Inquiry for the item from flo****

    Hi, I already requested refund.

    Answer : [Re] Inquiry for the item from flo****

    your refund is complete. I am really sorry.

    Question : [Re] Inquiry for the item from flo****

    Ntd, thanks

  • Question : Inquiry for the item from AYA****Apr 16, 2019

    Dear Seller,
    May I know how soon you will re-stock the Premium Curved Tempered Glass (Case Friendly) - Clear Type for Galaxy S8?!
    I want to purchase again as it's very good.

    Vicky

    Answer : [Re] Inquiry for the item from AYA****

    We are going to produce black only in the future. Thank you.

  • Question : Inquiry for the item from car****Mar 23, 2019

    Hi ,

    May I know is there any S7 case friendly tempered glass protector?

    Which do I choose?

    Thanks

    Answer : [Re] Inquiry for the item from car****

    Hello we are the onedriver shop.
    Currently, C.S work is delayed due to the retirement of C.S employee.

    C.S work will be started from tomorrow.

    I am really sorry for the inconvenience.

    We will process refunds and delivery delays completely from tomorrow.

    Thank you.

  • Question : Inquiry for the item from tan****Mar 13, 2019

  • Question : Inquiry for the item from 236****Feb 07, 2019

    Hello, does the 3D Front + Back Protector for Samsung Note 9 fit Spigen Slim Armor case?

    Answer : [Re] Inquiry for the item from 236****

    The holidays due to the Chinese New Year are over. Your order will be shipped from today.

    C.S business starts tomorrow.

    Thank you.

    Question : [Re] Inquiry for the item from 236****

    Hello, does the 3D Front + Back Protector for Samsung Note 9 fit Spigen Slim Armor case?

    Answer : [Re] Inquiry for the item from 236****

    If you use it, you may have a problem with the case. It's a purpose built to not use the case. thank you.

+View all Notice, FAQ, Q&A >>
★Authentic★Marvel Case★iPhone XS/Max/XR/8/7/6/S/Plus/Samsung S10/S9/S8/Note 9/8/5/A5/A7
★Authentic★Marvel Case★iPhone XS/Max/XR/8/7/6/S/Plus/Samsung S10/S9/S8/Note 9/8/5/A5/A7
Item Q&A
  • Question : Inquiry for the item from mel****Apr 23, 2019

  • Question : Inquiry related delivery from Ken****Dec 22, 2018

    Hi seller ,

    I have made my orders 3+ weeks ago (cart no:123307250) but I have not receive it. pls assist. thank

    Kenneth Lee

    Answer : [Re] Inquiry related delivery from Ken****

    Please check your mailbox.

    If the item has not arrived, please request a refund.

    Thank you.

  • Question : Inquiry for the item from cla****Nov 25, 2018

    Hi may i check with you if this phone cover is available for Note 9? . And roughly how long will the delivery will take?

    Answer : [Re] Inquiry for the item from cla****

    Note 9 The model is correct.

    Delivery takes 3-5 days.

    Thank you.

  • Question : Inquiry related delivery from dot****Oct 27, 2018

    Hi, I have made my orders 2 weeks ago but I have not receive them. pls assist. thank you.

    Answer : [Re] Inquiry related delivery from dot****

    Hi,
    The order has been shipped,
    Sometimes there is a delay.
    Please check below.
    Sorry.

    ★ Singpost normal mail ★
    * Please note that a minimum of 1 working day is required for order processing.
    * Package will be mailed via Simple Mail Service straight to mailbox.
    * Estimated time of arrival of package is 3-15 working days after processing. (It can take a long time.)
    * Takes slightly longer time during peak periods - X'mas / CNY / etc ...
    * It may be returned on your absence, please check the post office.
    * When the number of products purchased is large, Qxpress is recommended

  • Question : Inquiry for the item from aqe****Sep 19, 2018

+View all Notice, FAQ, Q&A >>
Leather Wallet Case★iPhone XS Max XR 8 7 6S Plus Samsung S10 S9 S8 S7 Note 9 8 5 A5 A7 A8 A9 2018
Leather Wallet Case★iPhone XS Max XR 8 7 6S Plus Samsung S10 S9 S8 S7 Note 9 8 5 A5 A7 A8 A9 2018
Item Q&A
  • Question : Inquiry for the item from cha****Apr 23, 2019

  • Question : Inquiry for the item from jen****Apr 22, 2019

  • Question : Inquiry for the item from ali****Apr 05, 2019

    Hi, Seller

    May know can Bestie diary fit to be use for LG V30?

    Answer : [Re] Inquiry for the item from ali****

    Select the desired model from the options. Thank you.

  • Question : Inquiry for the item from red****Apr 02, 2019

    Hi, may I know which case for Samsung S8 will have wake screen function.

    Answer : [Re] Inquiry for the item from red****

    this product doesn't have that function. thakn you.

  • Question : Inquiry for the item from ber****Jan 07, 2019

    Hi,

    Order no: 124165691

    I order brown but it come khaki color. Pls help check and revert

    Answer : [Re] Inquiry for the item from ber****

    There seems to be some problem. I am really sorry. Please apply for a refund. Please leave a message here after requesting a refund.

    Thank you.

    Question : [Re] Inquiry for the item from ber****

    Are you able to send the correct item to me for exchange?

    Answer : [Re] Inquiry for the item from ber****

    There is a problem with khaki color. The color is not displayed differently from the image.

    Question : [Re] Inquiry for the item from ber****

    i ordered is brown...

    Answer : [Re] Inquiry for the item from ber****

    The exchange takes a long time. We will recommend repurchase after refund. I am really sorry.

    Question : [Re] Inquiry for the item from ber****

    then its ok... forget it

    Answer : [Re] Inquiry for the item from ber****

    I'm really sorry for the inconvenience. The image has been modified. I'm really sorry again.

+View all Notice, FAQ, Q&A >>
Soft Jelly Case★iPhone XR/XS/XS MAX/8/7/6/Samsung Note9/8/5/4/S10/S9/S8/Plus/S7/Edge/A5/A7/A8/A9
Soft Jelly Case★iPhone XR/XS/XS MAX/8/7/6/Samsung Note9/8/5/4/S10/S9/S8/Plus/S7/Edge/A5/A7/A8/A9
Item Q&A
  • Question : Inquiry for the item from agn****Apr 22, 2019

  • Question : Inquiry related return and exchange from shu****Apr 19, 2019

    Received my item but it is defective. Please provide instructions for return and exchange or refund.

    Answer : [Re] Inquiry related return and exchange from shu****

    could you send me a picture? I will check and help you. thank you.

  • Question : Inquiry related delivery from n.a****Apr 06, 2019

  • Question : Inquiry for the item from rez****Apr 02, 2019

  • Question : Inquiry for the item from lin****Mar 22, 2019

    Hi, does the soft jelly case have a gap for fingerprint scanner on Samsung s10e? Thanks

    Answer : [Re] Inquiry for the item from lin****

    Hello we are the onedriver shop.
    Currently, C.S work is delayed due to the retirement of C.S employee.

    C.S work will be started from tomorrow.

    I am really sorry for the inconvenience.

    We will process refunds and delivery delays completely from tomorrow.

    Thank you.

+View all Notice, FAQ, Q&A >>
★Specialist Case★iPhone XS/XR/Max/8/7/6S/Samsung S10/S9/Plus/S8/Note9/8/5/J7/V40
★Specialist Case★iPhone XS/XR/Max/8/7/6S/Samsung S10/S9/Plus/S8/Note9/8/5/J7/V40
Item Q&A
  • Question : Inquiry for the item from ann****Apr 22, 2019

  • Question : Inquiry for the item from rra****Apr 21, 2019

  • Question : Inquiry related delivery from man****Apr 21, 2019

  • Question : Inquiry related delivery from pse****Apr 11, 2019

    Hi,

    I still have not receive my item.
    (Cart no. 126200919),

    can let me how long must I wait,

    thank you

    Answer : [Re] Inquiry related delivery from pse****

    Delivery is complete. thank you for your confirmed. thank you.

  • Question : Inquiry related return and exchange from liy****Apr 09, 2019

    Hi seller item received today with many scratches as if casing used before. Possible to exchange?

    Answer : [Re] Inquiry related return and exchange from liy****

    If you look closely, there is a film that protects the glass. Remove it. Thank you.

    Question : [Re] Inquiry related return and exchange from liy****

    Ok noted thank u

    Answer : [Re] Inquiry related return and exchange from liy****

    have a nice day. thank you.

+View all Notice, FAQ, Q&A >>
Style Design Hard Case★Xiaomi Redmi Note 5/Pro/4/4X/4A/5/Mi Mix/Sony Xperia XZ Premium/Huawei P10
Style Design Hard Case★Xiaomi Redmi Note 5/Pro/4/4X/4A/5/Mi Mix/Sony Xperia XZ Premium/Huawei P10
Item Q&A
Authentic Disney Case★iPhone XR/XS/MAX/7/8/6S/Plus/Samsung Note 9/8/5/S10/S9/S8/S7/Edge
Authentic Disney Case★iPhone XR/XS/MAX/7/8/6S/Plus/Samsung Note 9/8/5/S10/S9/S8/S7/Edge
Item Q&A
  • Question : Inquiry for the item from 260****Apr 16, 2019

    HI,

    May I know when will you ship out for cart no.126123996 ? Would be much appreciated if you could reply asap.

    Thanks.

    Answer : [Re] Inquiry for the item from 260****

    I am really sorry for the delay. Things will be in stock tomorrow.

    I am really sorry for the inconvenience.

    Question : [Re] Inquiry for the item from 260****

    So will you be able to ship it out tomorrow?

    Thank you for your response.

    Answer : [Re] Inquiry for the item from 260****

    There seems to be a problem with shipping. Can I resend it? I'm really sorry.

    Question : [Re] Inquiry for the item from 260****

    Why is there always a problem with the shipping? When will you be able to resend it out?

    Answer : [Re] Inquiry for the item from 260****

    Can I have an update? Thanks.

    Question : [Re] Inquiry for the item from 260****

    Please give me an update as this has been dragging for too long. If there is no update by today im afraid we will cancel this transaction.

  • Question : Inquiry related cancel and refund from 260****Apr 12, 2019

    Hi ALL,

    Under the Cart No:126156186 i wish to cancell this item due that i did not receive it thanks.

    Regards
    Thomas

    Answer : [Re] Inquiry related cancel and refund from 260****

    Delivery is complete. thank you for your confirmed. thank you.

  • Question : Inquiry related delivery from row****Apr 11, 2019

    Hi, I ordered 4 different covers last Thursday using Qexpress but still haven’t received. Please let me know when the items will be delivered. Thanks.

    Answer : [Re] Inquiry related delivery from row****

    Items received today. Thanks very much!

    Question : [Re] Inquiry related delivery from row****

    It takes time to order products.

    Thank you.

    have a nice day.

  • Question : Inquiry from tra****Mar 04, 2019

    Cart No : 125304821

    Hi, I have ordered 3 cases and received only 2. The Pooh casing is missing, please send it to me asap

    Answer : [Re] Inquiry from tra****

    There seems to be some It seems that there was a problem during shipment. I am really sorry. Please apply for a refund. Please leave a message here after requesting a refund.

    Thank you.

  • Question : Inquiry for the item from pri****Feb 08, 2019

    Hi

    I'm looking for casing and tempered glass for my note 9. Which casing has better protection and can fit the 3D tempered glass screen protector. Please advise.

    Thank you.

    Answer : [Re] Inquiry for the item from pri****

    If you use a case-friendly tempered glass can be used together. Thank you.

+View all Notice, FAQ, Q&A >>
French Figure Hard Case★Galaxy S9/S8/Plus/S7/Edge/Note 8/5/4/3/A3/A5/A7/J3/J5/J7 Pro/A8 2018///
French Figure Hard Case★Galaxy S9/S8/Plus/S7/Edge/Note 8/5/4/3/A3/A5/A7/J3/J5/J7 Pro/A8 2018///
Item Q&A
★Authentic★Line Frinends+Crayon Shinchan Airpods Case+Iron powder prevention skin/ Hang Case
★Authentic★Line Frinends+Crayon Shinchan Airpods Case+Iron powder prevention skin/ Hang Case
Item Q&A
  • Question : Inquiry for the item from air****Apr 22, 2019

    Hi Seller,

    Can know how to prove the authenticity of the line friends airpods case?

    Answer : [Re] Inquiry for the item from air****

    cause i cant see this item from the line official website

★Authentic★Hello Kitty Secret Mirror★iPhone X/8/7/6/S/Plus/Galaxy Note 8/5/S8/Plus/S7/Edge/A3/A5
★Authentic★Hello Kitty Secret Mirror★iPhone X/8/7/6/S/Plus/Galaxy Note 8/5/S8/Plus/S7/Edge/A3/A5
Item Q&A
Lemano Suede Flip Case★iPhone X/XS/Max/XR/8/7/6/S/Plus/Galaxy Note98/5/4/3/S10/S9/S8/Plus/S7/Edge/
Lemano Suede Flip Case★iPhone X/XS/Max/XR/8/7/6/S/Plus/Galaxy Note98/5/4/3/S10/S9/S8/Plus/S7/Edge/
Item Q&A
  • Question : Inquiry for the item from hin****Apr 19, 2019

    Hi, what material is the casing?
    Can it deliver tome by 22apr? Thank you.

    Answer : [Re] Inquiry for the item from hin****

    Suede leather. This is a custom-made item and can not be shipped quickly. Thank you.

Glitter Case Collection★iPhone XS Max XR 8 7 6 S Plus Samsung Note 9 8 5 S10 S9 S8 S7 A5 A7 A8 A9
Glitter Case Collection★iPhone XS Max XR 8 7 6 S Plus Samsung Note 9 8 5 S10 S9 S8 S7 A5 A7 A8 A9
Item Q&A
Perfume Silicone Case / Hang Case / Carrying Clip Case / Magnetic Strap / apple casing/폰
Perfume Silicone Case / Hang Case / Carrying Clip Case / Magnetic Strap / apple casing/폰
Item Q&A
Star Bumper Case★iPhone XR/XS/XS MAX/8/7/6/Samsung Note9/8/5/4/S10/S9/S8/Plus/S7/Edge/A5/A7/A8/A9
Star Bumper Case★iPhone XR/XS/XS MAX/8/7/6/Samsung Note9/8/5/4/S10/S9/S8/Plus/S7/Edge/A5/A7/A8/A9
Item Q&A
  • Question : Inquiry for the item from emi****Apr 15, 2019

    Hi, I just received my rocket bumper case but disappointed to find that it’s different from the picture. There supposed to be a rocket logo at the back but the one I got doesn’t. See pictures attached. The back cover is all plain. Please explain. Thanks.

    Answer : [Re] Inquiry for the item from emi****

    There seems to be a problem in the production stage.

    We are not a manufacturer, so we need confirmation.

    This is a product that sends goods in Korea.

    We apologize for any inconvenience.

  • Question : Inquiry for the item from jas****Mar 07, 2019

    Hi seller do u sell oppo r15 casing also?

    Answer : [Re] Inquiry for the item from jas****

    we don't have a item for that model. I am really sorry.

    Question : [Re] Inquiry for the item from jas****

    It's ok. Thanks.

    Answer : [Re] Inquiry for the item from jas****

    have a nice day. thank you.

  • Question : LG Q7+Nov 02, 2018

    Which flip cover fits LG Q7+?

    Answer : [Re] LG Q7+

    Q7 and Q7 + are compatible.

    Thank you.

  • Question : Inquiry related delivery from que****Jul 16, 2018

  • Question : Inquiry from awk****Jun 10, 2018

    Hi ,i would like to check will i entitled for the free gift as i had made 4 item .
    My cart no 119378216 .Thanks

    Answer : [Re] Inquiry from awk****

    we had a delivery with free girt. thank you.

+View all Notice, FAQ, Q&A >>
★Made in KOREA★[3+1 Event!] Dong-A Portable stain removal/Pen Type/Solid Stick/remover/clothing
★Made in KOREA★[3+1 Event!] Dong-A Portable stain removal/Pen Type/Solid Stick/remover/clothing
Item Q&A
  • Question : Inquiry for the item from dio****Apr 14, 2019

    Can it remove fabric dye on rubber watch?

    Answer : [Re] Inquiry for the item from dio****

    Apply in dry condition and wipe with water. Thank you.

  • Question : Inquiry for the item from jud****Jan 28, 2019

    Hi
    Can remove engine oil stain?

    Answer : [Re] Inquiry for the item from jud****

    Only pollution can be removed during daily life. Thank you.

  • Question : Inquiry for the item from rea****Jan 22, 2019

    Hi, for the stain removal product, is it we buy 3 of it, there will be a free one that comes in the package???
    Or when we add to cart, we need to make it four quantity? But the 4th one won't get deducted and amount shoes priCe of 4pieces.

    So how?

    Answer : [Re] Inquiry for the item from rea****

    If you order 3 pieces, we will send 1 piece as a free gift. Thank you.

  • Question : Inquiry for the item from joa****Sep 15, 2018

  • Question : Inquiry for the item from x_c****Aug 21, 2018

    Hi seller, is the 3+1 event still valid? If I order today, will I be able to receive by next Mon, 27 Aug? Please reply asap. Thks!

    Answer : [Re] Inquiry for the item from x_c****

    Event is in progress. Shipping is a holiday. So we can not tell you the exact date. Sorry.

+View all Notice, FAQ, Q&A >>
★Authentic★Line Friends Magnetic Mount Case / iPhone X/8/7/Plus/
★Authentic★Line Friends Magnetic Mount Case / iPhone X/8/7/Plus/
Item Q&A
  • Question : Inquiry for the item from 234****Apr 13, 2019

    Is this casing suitable for Iphone XS max?

    Answer : [Re] Inquiry for the item from 234****

    Yes, this is a compatible product. I shipped yesterday. Thank you.

Dream Bumper Case★iPhone XR/XS/XS MAX/8/7/6/Samsung Note9/8/5/4/S10/S9/S8/Plus/S7/Edge/A5/A7/A8/A9
Dream Bumper Case★iPhone XR/XS/XS MAX/8/7/6/Samsung Note9/8/5/4/S10/S9/S8/Plus/S7/Edge/A5/A7/A8/A9
Item Q&A
  • Question : Inquiry for the item from she****Apr 13, 2019

    Hi do u have this for iPhone XR?

    Answer : [Re] Inquiry for the item from she****

    we will udate that. thank for your feedback. have a nice day.

  • Question : Inquiry related return and exchange from lin****Feb 25, 2019

    Hi, can I get an exchange of the product? The product came spolit as in the picture.

    Answer : [Re] Inquiry related return and exchange from lin****

    There seems to be some It seems that there was a problem during shipment. I am really sorry. Please apply for a refund. Please leave a message here after requesting a refund.

    Thank you.

    Question : [Re] Inquiry related return and exchange from lin****

    Hi, I had requested for a refund.

    Answer : [Re] Inquiry related return and exchange from lin****

    Hi I had requested for a refund as you had instructed. Kindly advise.

    Question : [Re] Inquiry related return and exchange from lin****

    your refund is complete. I am really sorry. please check your qoo10 accout. thank you.

  • Question : Inquiry for the item from ela****Feb 28, 2019

    Do you still pride jelly case I want order can?

    Answer : [Re] Inquiry for the item from ela****

    We do not produce any more in the future. We are looking for items like this. Thank you.

  • Question : Inquiry related delivery from oce****Feb 20, 2019

    Order No. 290079458 and Order No. 290079459.

    I have made the orders on Friday night. Still doesn't show any updates for delivery via Qxpress today. I have chosen Qxpress as I needed the items urgently. Please check and let me know when the items can reach me as the timeline seems to be working on a normal mail.

    Answer : [Re] Inquiry related delivery from oce****

    Delivery is complete. thank you for your confirmed. thank you.

  • Question : Inquiry for the item from san****Feb 13, 2019

    Hi seller

    Is the dream bumper jelly case very soft type?

    Answer : [Re] Inquiry for the item from san****

    It is not a very soft type. It is a little hard jelly case. Thank you.

+View all Notice, FAQ, Q&A >>
Dream catcher Glitter Case★Galaxy S9/Plus/S8/S7/Edge/Note 8/5/A8 2018/iPhone 8/7/6/S/Plus/LG V30/G6/
Dream catcher Glitter Case★Galaxy S9/Plus/S8/S7/Edge/Note 8/5/A8 2018/iPhone 8/7/6/S/Plus/LG V30/G6/
Item Q&A
Garden Flower Diary Case★Samsung S10/S9/S8/S7/Note 9/8/5/A5/A7/A8/A9/iPhone XS/Max/XR/8/7/6S
Garden Flower Diary Case★Samsung S10/S9/S8/S7/Note 9/8/5/A5/A7/A8/A9/iPhone XS/Max/XR/8/7/6S
Item Q&A
  • Question : Inquiry related delivery from 239****Apr 10, 2019

    Hello, I placed an order for 3 cases but only two were delivered. This Garden Flower Diary Case was not delivered.

    May I have an explanation please?

    Thank you.

    Answer : [Re] Inquiry related delivery from 239****

    There seems to be some It seems that there was a problem during shipment. I am really sorry. Please apply for a refund. Please leave a message here after requesting a refund.

    Thank you.

    Question : [Re] Inquiry related delivery from 239****

    I have requested for a refund.

    Thanks.

    Answer : [Re] Inquiry related delivery from 239****

    your refund is complete. I am really sorry.

[BT21 by BTS] Mouse long pad / PC / desktop / desk use / non-slip/Mouse/컴퓨터!
[BT21 by BTS] Mouse long pad / PC / desktop / desk use / non-slip/Mouse/컴퓨터!
Item Q&A
  • Question : Inquiry for the item from nab****Apr 10, 2019

★Authentic★HelloKitty Jelly Case★iPhone XS Max XR Samsung S10 S9 S8 S7 Edge Note 9 8 5 A5 A7 A8 A9
★Authentic★HelloKitty Jelly Case★iPhone XS Max XR Samsung S10 S9 S8 S7 Edge Note 9 8 5 A5 A7 A8 A9
Item Q&A
  • Question : Inquiry for the item from 234****Apr 10, 2019

    Dear Seller

    Any Hello Kitty casing for Samsung A50

    Answer : [Re] Inquiry for the item from 234****

    Only models that are on the page can be produced. I'm really sorry.

  • Question : Inquiry for the item from Ste****Apr 02, 2019

    Does the case cover the way above the side

    Answer : [Re] Inquiry for the item from Ste****

    what option you want?

  • Question : Inquiry for the item from jen****Mar 17, 2019

    When no.6 restock?

    Answer : [Re] Inquiry for the item from jen****

    This product is no longer produced. Thank you.

  • Question : Inquiry for the item from fan****Mar 15, 2019

  • Question : Inquiry related delivery from c19****Feb 03, 2019

+View all Notice, FAQ, Q&A >>
Diary / Wallet Case★Samsung Galaxy / Apple iPhone / LG Casing
Diary / Wallet Case★Samsung Galaxy / Apple iPhone / LG Casing
Item Q&A
  • Question : Inquiry related delivery from bea****Apr 09, 2019

    Order number 293753374/ 3375/ 3376
    Hi seller regarding the above orders could you please help to expedite the deliveries? As I hope to receive within one week’s time before my overseas trip.

    Your update please, thanks.

    Regards
    Angela

    Answer : [Re] Inquiry related delivery from bea****

    we had a delivery today. thank you.

[ONE Driver] Twinkle Stone Case★iPhone X/8/7/6s/Plus/Galaxy Note 8/S8/Plus/S7/Edge//
[ONE Driver] Twinkle Stone Case★iPhone X/8/7/6s/Plus/Galaxy Note 8/S8/Plus/S7/Edge//
Item Q&A
  • Question : Inquiry for the item from jac****Apr 07, 2019

    Can twinkle star case fit iPhone 6plus?

    Answer : [Re] Inquiry for the item from jac****

    this item does not have option for that model. I am really sorry.

  • Question : Inquiry for the item from sar****Aug 20, 2018

    Hi! Do you have the Twinkle Stone casing for S9 plus?
    Thanks!

    Answer : [Re] Inquiry for the item from sar****

    we don't have item for that model. I am really sorry.

  • Question : Inquiry for the item from jjq****Aug 12, 2018

    Hi the twinkle stone case can fit iPhone 6 Plus ? Thank you.

    Answer : [Re] Inquiry for the item from jjq****

    we don't have item for that model. I am really sorry.

  • Question : SAMSUNG J6 CASEJul 13, 2018

    Dear Seller,

    I am looking at your twinkle stone case series and very interested to grab one. Can this fits my Samsung J6? I couldn't find options in purchase item list.. please advice

    Answer : [Re] SAMSUNG J6 CASE

    There is no object for it. I'm really sorry.

  • Question : 关于商品Pen****会员的咨询。Jun 28, 2018

+View all Notice, FAQ, Q&A >>
Nabi Pattern Jelly Case★Galaxy S10/S9/S8/Plus/S7/Edge/Note 9/8/5/iPhone XS/Max/XR/8/7/6S
Nabi Pattern Jelly Case★Galaxy S10/S9/S8/Plus/S7/Edge/Note 9/8/5/iPhone XS/Max/XR/8/7/6S
Item Q&A
  • Question : Inquiry related cancel and refund from cho****Apr 05, 2019

    U ask me to ask for refund. But shipping already how to cancel order?

    Answer : [Re] Inquiry related cancel and refund from cho****

    Hi. Y r u not replying? U mean u so hard up for money that u need to cheat that amount of money?

    Question : [Re] Inquiry related cancel and refund from cho****

    There seems to be some It seems that there was a problem during shipment. your refund is complete. I am really sorry.

  • Question : Inquiry for the item from jas****Nov 17, 2018

    Hi seller
    You send me all the wrong items. Please advise...
    Thank you

    Answer : [Re] Inquiry for the item from jas****

    Hello, customer.

    Currently, C.S staff is on vacation.

    Normal C.S work will be started from November 21st.

    We apologize for any inconvenience.

  • Question : Inquiry for the item from KRI****Sep 13, 2018

    Hi .. will you be bringing in stocks for the new Note 9?

    Answer : [Re] Inquiry for the item from KRI****

    we will update that. thank you.

[OA Koera] Natrure Fan / Rich Daisy Wireless Stand / Circulator / Portable USB Fan
[OA Koera] Natrure Fan / Rich Daisy Wireless Stand / Circulator / Portable USB Fan
Item Q&A
  • Question : Inquiry for the item from mom****Apr 06, 2019

    Hi, the fan head will auto rotate?

    Answer : [Re] Inquiry for the item from mom****

    It does not have that function. thank you.

★Authentic★[5pcs-Set] Anti-mask Disney dust mask / marble / fine dust mask / Face/마스크/
★Authentic★[5pcs-Set] Anti-mask Disney dust mask / marble / fine dust mask / Face/마스크/
Item Q&A
  • Question : Inquiry for the item from qiu****Apr 06, 2019

    Dear seller. I ordered two pack of mask but only received one pack.

    Answer : [Re] Inquiry for the item from qiu****

    Is not there a message in it? One of them was out of stock, so I sent it first. I will be happy to help you with the remainder of your refund.

  • Question : Inquiry related delivery from gll****Mar 26, 2019

    Hi,
    I would like to buy 1 set of the KOREA Safety Certified Marble Genuine Yellow Dust Mask. I need it urgently as leaving for holiday in Korea 1-Apr. Is it possible to 'self-collect' (collect directly from you)

    Rgds,
    Ong

    Answer : [Re] Inquiry related delivery from gll****

    This product has been officially certified in Korea. Thank you.

★Authentic★Sanrio Face Flip Diay Case★Samsung S10/S9/S8/S7/Note 9/8/5/A5/A7/A8/A9/ 2018/iphone/LG
★Authentic★Sanrio Face Flip Diay Case★Samsung S10/S9/S8/S7/Note 9/8/5/A5/A7/A8/A9/ 2018/iphone/LG
Item Q&A
  • Question : Inquiry for the item from 238****Apr 06, 2019

    Dear Sir/Madam,

    I would like to enquire about the Sanrio Face Lock Dairy case for IPhone XS.

    There is this part where the Hello Kitty sticks out when the case is open to access the phone inside. If I close the case, the hello kitty part will stick back to the front part of the casing because it is magnetic, or I have to press it down hard to make it stick back to the front cover of the case?

    Answer : [Re] Inquiry for the item from 238****

    Hi the circled section is what I am referring to, where I would like to ask whether the hello kitty flap is magnetic?

    Question : [Re] Inquiry for the item from 238****

    Yes, the circle is magnetic. Thank you.

  • Question : Inquiry for the item from 235****Dec 10, 2018

    Hi Seller
    Can the case fit iphone XR?

    Thanks

    Answer : [Re] Inquiry for the item from 235****

    we will update that. thank you for your feedback. thank you.

  • Question : Inquiry for the item from chr****Sep 29, 2018

    Hi, I would like to purchase the Little Twin Star 3D flip cover for iphone xs Max. I don’t see the max as an option. Do you carry the larger size? Thanks for your time.

    Answer : [Re] Inquiry for the item from chr****

    we will re update that. thank you.

Figure Jelly Case★Mobile/Samsung S10/S9/S8/Plus/S7/EdgeNote 9/8/5/iPhone XS/Max/XR/8/7/6S
Figure Jelly Case★Mobile/Samsung S10/S9/S8/Plus/S7/EdgeNote 9/8/5/iPhone XS/Max/XR/8/7/6S
Item Q&A
  • Question : Inquiry from yew****Apr 06, 2019

    Do u have any cover for samsung a9?

    Answer : [Re] Inquiry from yew****

    we don't have a item for that model. I am really sorry.

  • Question : Do you have for iPhone8?May 28, 2018

    Do you have cover for iPhone 8?

    Answer : [Re] Do you have for iPhone8?

    IPhone 7 and iPhone 8 use the same case. thank you.

    Question : [Re] Do you have for iPhone8?

    I placed an order, but selected normal delivery, can I top up and change to Qxpress?

    Answer : [Re] Do you have for iPhone8?

    we had a delivery. thank you.

★Authentic★KAKAO Friends Case/★iPhone XS Max/XR/XS/8/7/6S/Plus/Galaxy Note 9/8/5/S9/S8/S7/usb/Cable
★Authentic★KAKAO Friends Case/★iPhone XS Max/XR/XS/8/7/6S/Plus/Galaxy Note 9/8/5/S9/S8/S7/usb/Cable
Item Q&A
  • Question : Inquiry for the item from lim****Apr 06, 2019

    Would you be selling the card slide covers for samsung S10 series as well?

    Answer : [Re] Inquiry for the item from lim****

    we will update that. thank for your feedback. thank you.

  • Question : Inquiry for the item from zii****Mar 21, 2019

    Kakao Friends Hamburger Slide Bumper Case

    Kakao Friends Hamburger Slide Bumper Case is not in the selection. Does this bumper has S9plus?

    Answer : [Re] Inquiry for the item from zii****

    Hello we are the onedriver shop.
    Currently, C.S work is delayed due to the retirement of C.S employee.

    C.S work will be started from tomorrow.

    I am really sorry for the inconvenience.

    We will process refunds and delivery delays completely from tomorrow.

    Thank you.

  • Question : [About Item] Related InquiriesMar 17, 2017

    Hi, do you have a photo of the LG V20 clear jelly case and the tempered glass too? Is the tempered glass full coverage? And what if we receive the tempered glass cracked? Please advise. Thanks.

    Answer : [Re] [About Item] Related Inquiries

    here is no picture of transparent jelly,
    But
    We will send you a picture of the glass,
    I will send it to you as much as possible,
    The v20 is not a perfect full cover,
    It is a product with no abnormalities.
    There is no saying that it is small.

Shiba Can 카드 Mirror Bumper Case★Samsung S10/S9/S8/Plus/S7/Note 9/8/5/Phone XS/Max/XR/8/7/LG V40
Shiba Can 카드 Mirror Bumper Case★Samsung S10/S9/S8/Plus/S7/Note 9/8/5/Phone XS/Max/XR/8/7/LG V40
Item Q&A
  • Question : Inquiry for the item from lim****Apr 06, 2019

    Is S10e and S10 lite the same thing?

    Answer : [Re] Inquiry for the item from lim****

    yes, It is same thing. have a nice day. thank you.