Q&A board

Q & A Lists
Item Question & Answer
Estee Lauder Advanced Time Zone Age Reversing Line/ Wrinkle Cream SPF15 50ml/1.7oz
Estee Lauder Advanced Time Zone Age Reversing Line/ Wrinkle Cream SPF15 50ml/1.7oz
Item Q&A
Estee Lauder Advanced Time Zone Age Reversing Line/ Wrinkle Cream SPF15 50ml/1.7oz
Estee Lauder Advanced Time Zone Age Reversing Line/ Wrinkle Cream SPF15 50ml/1.7oz
Item Q&A
Dermalogica Age Smart Antioxidant Hydramist (Salon Size) 355ml/12oz
Dermalogica Age Smart Antioxidant Hydramist (Salon Size) 355ml/12oz
Item Q&A
  • Question : Inquiry for the item from 260****Feb 19, 2019

    1) May I know when is the expiry date?
    2) Authentic?

    Answer : [Re] Inquiry for the item from 260****

    Dear Customer,
    How are you Sir/Madam?

    Thank you for your asking.

    All items, we sell, are Authentic.
    Products are all 100% genuine from the original manufacturers. The products are sourced from around the world to bring you the cheapest prices so packaging may vary from country to country, but we guarantee that they are original , no knockoffs or imitations. Freshness is also 100% guaranteed as all stock is kept in a temperature controlled environment prior to shipping and subject to regular quality control checks.

    We sell about 30,000 items to KOREA, JAPAN, etc...as well as Singapore.
    If you have any unsatisfaction about your item, please let us know.
    Generally, Expiry Date is 3years from manufacture date.

    Unfortunately we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

    we'll help you ASAP.
    Best Regards
    COZCOZ

Dermalogica Special Cleansing Gel (Salon Size) 946ml/32oz
Dermalogica Special Cleansing Gel (Salon Size) 946ml/32oz
Item Q&A
  • Question : Inquiry for the item from sha****Feb 14, 2019

    Hi, what's the expiry date for this? And what courier are u using? Bad experience with LWE. Thanks.

    Answer : [Re] Inquiry for the item from sha****

    Dear Customer,
    How are you Sir/Madam?

    Thank you for your asking.
    we use Singpost .

    Generally, Expiry Date is 3years from manufacture date.

    Unfortunately we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

    If you have any unsatisfaction about your item, please let us know. we'll help you ASAP.

    Best Regards
    COZCOZ

  • Question : Is stock available?Aug 25, 2017

    Is stock available?

    Answer : [Re] Is stock available?

    Dear Customer,
    How are you Sir/Madam?

    Yes In stock now.

    Best Regards
    COZCOZ

  • Question : Inquiry related delivery from lie****Aug 24, 2017

    Is stock ready? When is it manufactured?

    Answer : [Re] Inquiry related delivery from lie****

    Dear Customer,
    How are you Sir/Madam?

    Thank you for your asking.
    Generally, Expiry Date is 3years from manufacture date.

    Unfortunately we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

    If you have any unsatisfaction about your item, please let us know. we'll help you ASAP.

    Best Regards
    COZCOZ

  • Question : Checking of receiving items purchasedOct 22, 2013

    Hi,

    I see that both items that I bought from you is being shipped out on 14th Oct 2013. And I try to do a check on the tracking my tracking number on the status. But unfortunately, no tracking number found.

    The tracking number is: XC00005694561.

    Kindly advice and thank you.

    Answer : [Re] Checking of receiving items purchased

    Dear Customer,
    Thank you for your inquiry.

    Generally, Delivery days, It takes 4 ~ 10 working days via AIR.(High season takes more days)

    You can track the item, only after it comes into Singapore.
    Please understanding, It cannot be tracked while AIR shipping.


    Best Regards
    COZCOZ



  • Question : Expiry date?Jul 23, 2013

    Hi seller, may I know what is the estimated expiry date for the product?
    Thank you.

    Answer : [Re] Expiry date?

    Dear Customer,
    How are you Sir/Madam?

    Thank you for your asking.
    Generally, Expiry Date is 3years from manufacture date.

    We sell most of products less 1year or a bit more from manufacture date , so you have proper time to use.

    If you have any unsatisfaction about your item, please let us know. we'll help you ASAP.

    Best Regards
    COSCOS

Dr. Brandt Microdermabrasion Skin Exfoliant 60g/2oz
Dr. Brandt Microdermabrasion Skin Exfoliant 60g/2oz
Item Q&A
  • Question : Inquiry for the item from sty****Jan 31, 2019

    Hi seller, may i know the expiry date ? thanks

    Answer : [Re] Inquiry for the item from sty****

    Dear Customer,
    How are you Sir/Madam?

    Thank you for your asking.
    Generally, Expiry Date is 3years from manufacture date.

    Unfortunately we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

    If you have any unsatisfaction about your item, please let us know. we'll help you ASAP.

    Best Regards
    COZCOZ

    Question : [Re] Inquiry for the item from sty****

    ok thank u, is the product authentic ?

    Answer : [Re] Inquiry for the item from sty****

    Dear Customer,
    How are you Sir/Madam?

    Thank you for your asking.

    All items, we sell, are Authentic.
    Products are all 100% genuine from the original manufacturers. The products are sourced from around the world to bring you the cheapest prices so packaging may vary from country to country, but we guarantee that they are original , no knockoffs or imitations. Freshness is also 100% guaranteed as all stock is kept in a temperature controlled environment prior to shipping and subject to regular quality control checks.

    We sell about 30,000 items to KOREA, JAPAN, etc...as well as Singapore.
    If you have any unsatisfaction about your item, please let us know.

    we'll help you ASAP.
    Best Regards
    COZCOZ

    Question : [Re] Inquiry for the item from sty****

    Ok thanks, I have ordered from u , waiting for delivery

    Answer : [Re] Inquiry for the item from sty****

    Dear Customer,
    How are you Sir/Madam?

    thanks.

    Best Regards
    COZCOZ

Smashbox Be Legendary Lipstick - Screen Queen (Matte) 3g/0.1oz
Smashbox Be Legendary Lipstick - Screen Queen (Matte) 3g/0.1oz
Item Q&A
  • Question : Inquiry for the item from 240****Feb 10, 2019

    Hello,

    May I know when is the expiry date stated below the product box?

    Thanks!

    Answer : [Re] Inquiry for the item from 240****

    Dear Customer,
    How are you Sir/Madam?

    Thank you for your asking.
    Generally, Expiry Date is 3years from manufacture date.

    Unfortunately we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

    If you have any unsatisfaction about your item, please let us know. we'll help you ASAP.

    Best Regards
    COZCOZ

Sisley Phyto Blush Eclat With Botanical Extract - # No. 3 Mango 7g/0.24oz
Sisley Phyto Blush Eclat With Botanical Extract - # No. 3 Mango 7g/0.24oz
Item Q&A
  • Question : Inquiry for the item from chl****Feb 10, 2019

    Dear Seller,

    Do you have the manufacturing date for this?

    Answer : [Re] Inquiry for the item from chl****

    Dear Customer,
    How are you Sir/Madam?

    Thank you for your asking.
    Generally, Expiry Date is 3years from manufacture date.

    Unfortunately we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

    If you have any unsatisfaction about your item, please let us know. we'll help you ASAP.

    Best Regards
    COZCOZ

Redken Cerafill Retaliate Stimulating Conditioner (For Advanced Thinning Hair) 1000ml/33.8oz
Redken Cerafill Retaliate Stimulating Conditioner (For Advanced Thinning Hair) 1000ml/33.8oz
Item Q&A
  • Question : Inquiry for the item from jds****Feb 08, 2019

  • Question : Inquiry for the item from can****May 11, 2018

    hi! does this comes with the pump??

    Answer : [Re] Inquiry for the item from can****

    Dear Customer,
    How are you Sir/Madam?

    sorry No pump with it.

    Best Regards
    COZCOZ

I-Mju Hatomugi Skin Conditioner 500ml/17oz
I-Mju Hatomugi Skin Conditioner 500ml/17oz
Item Q&A
  • Question : Inquiry for the item from car****Jan 29, 2019

    Tell me about the shipping please?

    Answer : [Re] Inquiry for the item from car****

    Dear Customer,
    Thank you for your inquiry.


    Your order has been shipped out.
    Generally, Delivery days, It takes 10~ 15 working days via AIR.(International delivery, High season takes more days)
    Please check your mail box delivered by SINGPOST !
    Or contact your local Singpost.

    I would request you to please check your letter box once as this is an AirSure item and as per the delivery standards the item is delivered in the letter box.

    Please let us know if you are not received the items after 15 working days from order date.
    or Please wait for oversea delivery days.

    (Your tracking number could be tracked at https://www.singpost.com/track-items)

    You can track the item, only after it comes into Singapore.
    (Your tracking number checking at https://www.singpost.com/track-items)

    Please understanding, It cannot be tracked while AIR shipping.


    Best Regards
    COZCOZ

    Question : [Re] Inquiry for the item from car****

    Sorry i can't write the reward cause i haven't received yet

    Answer : [Re] Inquiry for the item from car****

    Dear Customer,
    Thank you for your inquiry.

    Tracking number : LP018528708HK
    Your order has been shipped out.
    Generally, Delivery days, It takes 10~ 15 working days via AIR.(International delivery, High season takes more days)
    Please check your mail box delivered by SINGPOST !
    Or contact your local Singpost.

    I would request you to please check your letter box once as this is an AirSure item and as per the delivery standards the item is delivered in the letter box.

    Please let us know if you are not received the items after 15 working days from order date.
    or Please wait for oversea delivery days.

    (Your tracking number could be tracked at https://www.singpost.com/track-items)

    You can track the item, only after it comes into Singapore.
    (Your tracking number checking at https://www.singpost.com/track-items)

    Please understanding, It cannot be tracked while AIR shipping.


    Best Regards
    COZCOZ

  • Question : [About Item] Related InquiriesFeb 02, 2017

    May I know the manufacturing date for your current batch pls,thank u.

    Answer : [Re] [About Item] Related Inquiries

    Dear Customer,
    How are you Sir/Madam?

    Thank you for your asking.
    Generally, Expiry Date is 3years from manufacture date.

    We sell most of products less 1year or a bit more from manufacture date , so you have proper time to use.

    If you have any unsatisfaction about your item, please let us know. we'll help you ASAP.

    Best Regards
    COZCOZ

  • Question : Origin / ExpiryAug 02, 2015

    May I know where is this manufactured from? The Expiry date?

    Answer : [Re] Origin / Expiry

    Dear Customer,
    How are you Sir/Madam?

    Thank you for your asking.
    All items, we sell, are Authentic.
    Generally, Expiry Date is 3years from manufacture date.

    We sell most of products less 1year or a bit more from manufacture date , so you have proper time to use.

    If you have any unsatisfaction about your item, please let us know. we'll help you ASAP.

    Best Regards
    COZCOZ

Laura Mercier Velour Extreme Matte Lipstick - # Stylin (Coral Orange) 1.4g/0.035oz
Laura Mercier Velour Extreme Matte Lipstick - # Stylin (Coral Orange) 1.4g/0.035oz
Item Q&A
  • Question : Inquiry for the item from kel****Feb 07, 2019

    May i know the expiry date?

    Answer : [Re] Inquiry for the item from kel****

    Dear Customer,
    How are you Sir/Madam?

    Thank you for your asking.
    Generally, Expiry Date is 3years from manufacture date.

    Unfortunately we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

    If you have any unsatisfaction about your item, please let us know. we'll help you ASAP.

    Best Regards
    COZCOZ

Joico Moisture Recovery Conditioner (For Dry Hair) 300ml/10.1oz
Joico Moisture Recovery Conditioner (For Dry Hair) 300ml/10.1oz
Item Q&A
  • Question : Inquiry related delivery from jas****Jan 20, 2019

  • Question : Inquiry related delivery from jas****Jan 08, 2019

Lierac Body-Slim Multi-Action Concentrate Against Unwanted Abdominal Curves For Stomach Waist 100ml/
Lierac Body-Slim Multi-Action Concentrate Against Unwanted Abdominal Curves For Stomach Waist 100ml/
Item Q&A
  • Question : Inquiry for the item from gch****Feb 03, 2019

    Where is this product manufacture?

    Answer : [Re] Inquiry for the item from gch****

    Dear Customer,
    How are you Sir/Madam?

    Thank you for your asking.

    All items, we sell, are Authentic.
    Products are all 100% genuine from the original manufacturers. The products are sourced from around the world to bring you the cheapest prices so packaging may vary from country to country, but we guarantee that they are original , no knockoffs or imitations. Freshness is also 100% guaranteed as all stock is kept in a temperature controlled environment prior to shipping and subject to regular quality control checks.

    We sell about 30,000 items to KOREA, JAPAN, etc...as well as Singapore.
    If you have any unsatisfaction about your item, please let us know.

    we'll help you ASAP.
    Best Regards
    COZCOZ

Clarins Gentle Foaming Cleanser With Cottonseed (Normal / Combination Skin 125ml/4.4oz
Clarins Gentle Foaming Cleanser With Cottonseed (Normal / Combination Skin 125ml/4.4oz
Item Q&A
  • Question : Inquiry for the item from jan****Feb 02, 2019

    What is the expiry date?

    Answer : [Re] Inquiry for the item from jan****

    Dear Customer,
    How are you Sir/Madam?

    Thank you for your asking.
    Generally, Expiry Date is 3years from manufacture date.

    Unfortunately we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

    If you have any unsatisfaction about your item, please let us know. we'll help you ASAP.

    Best Regards
    COZCOZ

Christian Dior Miss Dior Blooming Bouquet Eau De Toilette Spray (New Scent) 100ml/3.4oz
Christian Dior Miss Dior Blooming Bouquet Eau De Toilette Spray (New Scent) 100ml/3.4oz
Item Q&A
  • Question : Inquiry for the item from lyn****Jan 23, 2019

    Hello what is the height of this bottle including cap for this 100ml one??

    Answer : [Re] Inquiry for the item from lyn****

    Dear Customer,
    How are you Sir/Madam?

    Might be 25cm.

    Best Regards
    COZCOZ

    Question : [Re] Inquiry for the item from lyn****

    kidding me 25 cm?

    Answer : [Re] Inquiry for the item from lyn****

    Dear Customer,
    How are you Sir/Madam?

    Might be 15cm.

    Best Regards
    COZCOZ

Skin Medica TNS Recovery Complex 18g/0.63oz
Skin Medica TNS Recovery Complex 18g/0.63oz
Item Q&A
  • Question : Inquiry for the item from lee****Jan 12, 2019

    1. Is product in box & sealed
    2. Expiry Date
    3. Do you aldo selk the bugger 1oz bottle
    TQ.

    Answer : [Re] Inquiry for the item from lee****

    Dear Customer,
    How are you Sir/Madam?
    1. Is item in box & sealed
    Yes
    2. What’s the Expiry date

    Thank you for your asking.
    Generally, Expiry Date is 3years from manufacture date.

    Unfortunately we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

    If you have any unsatisfaction about your item, please let us know. we'll help you ASAP.
    3.
    Please search our shop.
    Best Regards
    COZCOZ

    Question : [Re] Inquiry for the item from lee****

    Any store discount if I buy 2 pcs?
    Do you also carry the bigger 1 oz / 28.4g bottle.

    Answer : [Re] Inquiry for the item from lee****

    Dear Customer,
    How are you Sir/Madam?

    It's already discounted and please search our shop

    Best Regards
    COZCOZ

Giorgio Armani Maestro Liquid Eye Liner - # 1 Black 1.6g/0.056oz
Giorgio Armani Maestro Liquid Eye Liner - # 1 Black 1.6g/0.056oz
Item Q&A
Skin Medica TNS Recovery Complex 28.4g/1oz
Skin Medica TNS Recovery Complex 28.4g/1oz
Item Q&A
Crabtree Evelyn Goatmilk Oat Soothing Hand Therapy 250ml/8.64oz
Crabtree Evelyn Goatmilk Oat Soothing Hand Therapy 250ml/8.64oz
Item Q&A
  • Question : Inquiry for the item from ong****Jan 04, 2019

    Is this authentic Crabtree and Evelyn product? The stated price is for a bottle of 250ml hand cream? Date of production?

    Answer : [Re] Inquiry for the item from ong****

    Dear Customer,
    How are you Sir/Madam?

    Thank you for your asking.
    Products are all 100% genuine from the original manufacturers. The products are sourced from around the world to bring you the cheapest prices so packaging may vary from country to country, but we guarantee that they are original , no knockoffs or imitations. Freshness is also 100% guaranteed as all stock is kept in a temperature controlled environment prior to shipping and subject to regular quality control checks.


    Generally, Expiry Date is 3years from manufacture date.

    Unfortunately we are unable to provide specific expiry dates as our products are sourced from a variety of production batches. We do however guarantee that all of our products are fresh and well within expiry dates.

    If you have any unsatisfaction about your item, please let us know. we'll help you ASAP.

    Best Regards
    COZCOZ

Tweezerman G.E.A.R. Facial Hair Scissors 1pc
Tweezerman G.E.A.R. Facial Hair Scissors 1pc
Item Q&A
  • Question : Inquiry for the item from 261****Jan 04, 2019

    Hi,

    I saw you had advertised this product selling for $22.90 and another one at $12.00 from your lisiting.
    What is the different? are they genuine Tweezerman G.E.A.R?

    Answer : [Re] Inquiry for the item from 261****

    Dear Customer,
    How are you Sir/Madam?

    Please let me know the item number.

    Best Regards
    COZCOZ

SK II Facial Treatment Repair C 30ml/1oz
SK II Facial Treatment Repair C 30ml/1oz
Item Q&A
  • Question : Inquiry for the item from lua****Jan 03, 2019

    Hi can you confirm that you have stock for this before I purchase ?

    Answer : [Re] Inquiry for the item from lua****

    Dear Customer,
    How are you Sir/Madam?

    In stock now.

    Best Regards
    COZCOZ

    Question : [Re] Inquiry for the item from lua****

    It’s in your warehouse now or you have to get it from another supplier . I ask another seller same question and in the end she didn’t get it from supplier

    Answer : [Re] Inquiry for the item from lua****

    Dear Customer,
    How are you Sir/Madam?

    In stock at this moment.
    Best Regards
    COZCOZ

Laura Mercier Oil Free Tinted Moisturizer SPF 20 - Nude 50ml/1.7oz
Laura Mercier Oil Free Tinted Moisturizer SPF 20 - Nude 50ml/1.7oz
Item Q&A
  • Question : Inquiry for the item from stu****Jan 04, 2019

    Hi is this item in stock?

    Answer : [Re] Inquiry for the item from stu****

    Dear Customer,
    How are you Sir/Madam?

    Sorry sold out at this moment.

    Best Regards
    COZCOZ

iKOU Aromacology Diffuser Reeds - Calm (Lemongrass &amp  Lime - 9 months supply) -
iKOU Aromacology Diffuser Reeds - Calm (Lemongrass &amp Lime - 9 months supply) -
Item Q&A
KMS California Head Remedy Deep Cleanse Shampoo (Deep Cleansing For Hair and Scalp) 750ml/25.3oz
KMS California Head Remedy Deep Cleanse Shampoo (Deep Cleansing For Hair and Scalp) 750ml/25.3oz
Item Q&A
  • Question : Inquiry for the item from net****Dec 30, 2018

    Hello, may I know of this product is made in Germany or other countries?

    Answer : [Re] Inquiry for the item from net****

    Dear Customer,
    How are you Sir/Madam?

    Thank you for your asking.
    Please check the INFO on the label.
    All items, we sell, are Authentic.
    Products are all 100% genuine from the original manufacturers. The products are sourced from around the world to bring you the cheapest prices so packaging may vary from country to country, but we guarantee that they are original , no knockoffs or imitations. Freshness is also 100% guaranteed as all stock is kept in a temperature controlled environment prior to shipping and subject to regular quality control checks.

    We sell about 30,000 items to KOREA, JAPAN, etc...as well as Singapore.
    If you have any unsatisfaction about your item, please let us know.

    we'll help you ASAP.
    Best Regards
    COZCOZ

  • Question : KMSSep 15, 2017

    Hi I am interested in KMS Moist Repair TRIfinity Technology ( White bottle with blue wordings ).

    May I check if I get both Shampoo and Conditioner (750ml each), are you able to give me some discount?

    Thank you.

    Shamin

    Answer : [Re] KMS

    Dear Customer,
    How are you Sir/Madam?

    sorry, we have no plan for set item discount .

    Best Regards
    COZCOZ

ROC Retinol Correxion Deep Wrinkle Serum 30ml/1oz
ROC Retinol Correxion Deep Wrinkle Serum 30ml/1oz
Item Q&A
  • Question : Inquiry from mim****Dec 24, 2018

L Occitane Terre De Lumi?e Beautifying Body Milk 250ml/8.4oz
L Occitane Terre De Lumi?e Beautifying Body Milk 250ml/8.4oz
Item Q&A
  • Question : Inquiry related delivery from ell****Dec 22, 2018

    Hi, delivery will take how long?

    Answer : [Re] Inquiry related delivery from ell****

    Dear Customer,
    Thank you for your inquiry.

    Please check your mail box delivered by singpost !
    Generally, Delivery days, It takes 5 ~ 12 working days via AIR.(High season takes more days)

    I would request you to please check your letter box once as this is an AirSure item and as per the delivery standards the item is delivered in the letter box.

    Please let us know if you are not received the items after 15 working days from order date.
    or Please wait for oversea delivery days.

    (Your tracking number could be tracked at https://www.singpost.com/track-items)

    You can track the item, only after it comes into Singapore.
    (Your tracking number checking at https://www.singpost.com/track-items)

    Please understanding, It cannot be tracked while AIR shipping.


    Best Regards
    COZCOZ