Q&A board

Available
MON~FRI : 11:00am ~ 7:00pm
SAT, SUN, PH : day off
Q & A Lists
Item Question & Answer
Samsung UA65NU7090KXXS UHD 4K Smart TV (65-inch)
Samsung UA65NU7090KXXS UHD 4K Smart TV (65-inch)
Item Q&A
  • Question : Inquiry related delivery from 245****May 20, 2019

LG GL-051SQ BAR FRIDGE (43L) White  - Singapore Warranty
LG GL-051SQ BAR FRIDGE (43L) White - Singapore Warranty
Item Q&A
  • Question : Inquiry for the item from sno****May 20, 2019

  • Question : Inquiry for the item from mri****May 14, 2019

    LG GL-051SQ BAR FRIDGE (43L) White
    is onsite Warranty or carry -in Warranty?

    Answer : [Re] Inquiry for the item from mri****

    Hi

    Thanks for inquring!!!

    This item comes with 2years local warranty provided by LG.

    It's onsite warranty.

    Thank You

    Question : [Re] Inquiry for the item from mri****

    Thx.

    Answer : [Re] Inquiry for the item from mri****

    Can I choose the time because I morning working until 4pm......?

    Question : [Re] Inquiry for the item from mri****

    Delivery time..

    Answer : [Re] Inquiry for the item from mri****

    Hi

    Yes,we can arrange the evening timing.

    We can only arrnage the delivery timing once after you place order.

    Thank You

    Question : [Re] Inquiry for the item from mri****

    OK.. Thx...

    Answer : [Re] Inquiry for the item from mri****

    Welcome

  • Question : Inquiry for the item from ela****Mar 28, 2019

  • Question : Store Pick upAug 24, 2018

    Hi,

    I had put up this order since last month. However till date, when I call up the service counter for the store collection, they told me the items is not ready for collection. May I know how long do I need to wait.
    Thanks.

    Answer : [Re] Store Pick up

    Hi

    We had tried to called u since yesterday but cannot get through.

    For this item we have no stock at the moment,the stock will arrive at the second week of September.

    Apologies for the delay,we will sent the item to you as soon as possible after we get the stock.

    Thank You

    Question : [Re] Store Pick up

    Hi,

    Thanks for the updates. I prefer to pick up from Nee Soon outlet as it is nearer to my work place.
    Let me know when the item arrive. Will you be issue me another voucher as my pick up voucher expired today.
    Thanks.

    Answer : [Re] Store Pick up

    Hi,

    We will update you once the stock is available for collection. you can use the same voucher to collect the item.

    Thank you

    Question : [Re] Store Pick up

    Hi,

    Any updates for the above item.

    Answer : [Re] Store Pick up

    Hi,

    Good day!

    Can you provide your order number as we can't access your account anymore thru here.

    Thank you

    Question : [Re] Store Pick up

    Please check. My PO number : 268347920. Please message me at 97506758

    Answer : [Re] Store Pick up

    Hi

    The item had been sent to outlet on 07/09.

    You may collect the item from Neeson.

    Thank You

    Question : [Re] Store Pick up

    Hi,

    Thanks for the updates. However when I visited the store on 10 Oct 18, I was informed the items was not ready for collection yet. Can I cancel this order since I required the mini fridge for my function in Aug 18, now that my event is over and I am still unable to pick up the item in Oct 18. The order was put up in Jul 18. I am so disappointted with services.

  • Question : Inquiry from ran****Aug 12, 2018

    Can you assist to dispose of existing bar fridge?

    Answer : [Re] Inquiry from ran****

    Hi

    Thanks for inquiring!!!

    Yes.We can assist to dispose the existing bar.

    But you will need to choose the disposal option when you make the order.

    Thank you

    Question : [Re] Inquiry from ran****

    I don’t find the disposal option for this listing. Can you verify?

    Answer : [Re] Inquiry from ran****

    Hi

    You can just put the disposal remarks on the memo.

    But for disposal you need to pay $20,so you can pay it to the delivery man when they delivery to you.

    The stock for this item will only arrive on 28/08,so we will need another 2-7 working day to proceed the order and ready to deliver.

    Thank you

+View all Notice, FAQ, Q&A >>
Panasonic NR-BL348PSSG 2 Door Refrigerator - Singapore Warranty
Panasonic NR-BL348PSSG 2 Door Refrigerator - Singapore Warranty
Item Q&A
  • Question : Inquiry for the item from Him****May 13, 2019

  • Question : Inquiry related delivery from joy****May 10, 2019

    Hi can I order now and have it delivered only on the 10th June? I’m looking at this fridge and a dryer all to be delivered in the 10th June. Thanks.

    Answer : [Re] Inquiry related delivery from joy****

    Hi

    Thanks for inquiring!!!

    Yes,we had hold the delivery till 10 June.

    Please note down in the memo when do you request us to deliver the item.

    Thank You

  • Question : Inquiry from sun****May 08, 2018

  • Question : Inquiry for the item from teo****Mar 15, 2018

    What is the colour please?

    Answer : [Re] Inquiry for the item from teo****

    Hi

    Thanks for inquiring!

    Door color Stainless Color

    Thank you.

  • Question : Inquiry for the item from teo****Mar 15, 2018

    May I hv the dimension please? manufactured in which country please? Thks

    Answer : [Re] Inquiry for the item from teo****

    Hi

    Thanks for inquiring!

    Product Dimensions (WxDxH) 600 x 611 x 1739 mm

    Also japanese based product.

    Thank you.

+View all Notice, FAQ, Q&A >>
Samsung MC28H5015AS/SP Combi Grill Convenction Microwave Oven (28L) - SINGAPORE WARRANTY
Samsung MC28H5015AS/SP Combi Grill Convenction Microwave Oven (28L) - SINGAPORE WARRANTY
Item Q&A
  • Question : Inquiry for the item from Jer****May 20, 2019

  • Question : Inquiry for the item from tan****Apr 30, 2019

    Hi, is the 1 year warranty free or do I need to pay $29.15 for it?

    Answer : [Re] Inquiry for the item from tan****

    Hi,

    Thanks for your enquiry.

    it comes with a free 1 year warranty by Samsung when you register the item onliine.

    Thank you.

  • Question : Inquiry for the item from ant****Jan 10, 2019

    Hello is the oven suitable for baking?

    Answer : [Re] Inquiry for the item from ant****

    Hi

    Thanks for inquiring!!!

    This model is a microwave but not an oven.

    Microwave cannot use for baking,you may check a mirowave oven if you need it for baking.

    Thank You

  • Question : Inquiry for the item from jan****Dec 24, 2018

    Does it comes with warranty? How long?

    Answer : [Re] Inquiry for the item from jan****

    Hi

    Thanks for inquiring!!!

    This item comes with 1year local warranty.

    Thank You

  • Question : Inquiry for the item from esh****Dec 19, 2018

    Hi, is this microwave oven available presently for order?
    Thanks

    Answer : [Re] Inquiry for the item from esh****

    Hi

    Thanks for inquiring!!!!

    Yes,it's avalible.

    Thank You

+View all Notice, FAQ, Q&A >>
Canon PIXMA MG2570S Inkjet Printer
Canon PIXMA MG2570S Inkjet Printer
Item Q&A
  • Question : Inquiry for the item from ner****May 19, 2019

  • Question : Inquiry for the item from sta****Feb 20, 2019

  • Question : Inquiry for the item from 260****Dec 31, 2018

    Hi,
    what are the warranty terms?
    Thanks.

    Answer : [Re] Inquiry for the item from 260****

    Hi

    Thanks for inuqiring!!!

    It comes with 1 year local warranty covered by Cannon.

    Thank You

Kenwood ZJG801CL Persona Glass Kettle 1.7L - Singapore Warranty
Kenwood ZJG801CL Persona Glass Kettle 1.7L - Singapore Warranty
Item Q&A
  • Question : Inquiry related delivery from tci****May 19, 2019

    Possiable to deliver on Coming tue ?

    Answer : [Re] Inquiry related delivery from tci****

    I mean 21 of may

  • Question : baseOct 02, 2018

    hi may i know is it 360 rotational cordless base

    Answer : [Re] base

    Hi

    Thanks for inquiring!!

    Yes,it is 360 rotational cordless base.

    Thank You

  • Question : Inquiry for the item from x-n****Jun 11, 2018

    2 pinnor 3 pin plug?

    Answer : [Re] Inquiry for the item from x-n****

    Hi

    Thanks for inquiring!

    It is 3 pin plug.

    Thank you.

  • Question : Stock?Apr 18, 2016

    Hi,

    Do you have stock for this item at Holland?

    Thanks.

    Answer : [Re] Stock?

    Hi
    Can you please contact our holland branch outlet
    Thanks

Elba EBD702V Front Load Dryer (7kg)
Elba EBD702V Front Load Dryer (7kg)
Item Q&A
  • Question : Inquiry for the item from ong****May 19, 2019

  • Question : Inquiry for the item from 235****May 02, 2019

    Hi, what is the warranty period and what it covers?

    Answer : [Re] Inquiry for the item from 235****

    Hi,

    Thanks for inquiry.

    It comes with a 2 Year warranty. It covers general parts + labour and transport.

    Thank you.

Bosch KGN56XI40 Bottom Freezer Refrigerator (559L) - Singapore Warranty
Bosch KGN56XI40 Bottom Freezer Refrigerator (559L) - Singapore Warranty
Item Q&A
  • Question : Inquiry for the item from nor****May 19, 2019

  • Question : Inquiry related delivery from Hen****Mar 13, 2019

  • Question : Inquiry for the item from sev****Nov 24, 2018

    How long is the warranty and is Bosch the warranty provider? How long can the stock be keep in the warehouse, as I only need it end Feb.

    Answer : [Re] Inquiry for the item from sev****

    Hi

    Thanks for inquiring!!!

    This item comes with 3years lcoal warranty.

    We can hold the delivery for you till Feb.

    Please indicate which date do you prefer for us to deliver the item.

    Thank You

  • Question : Inquiry for the item from 939****Nov 22, 2018

    Hi, is this model’s reversible huge means the door can be opened on left side?

    Answer : [Re] Inquiry for the item from 939****

    Hi

    Apologies for the late reply.

    Yes,the door will be open from the left side.

    Thank You

  • Question : Inquiry for the item from san****Sep 13, 2018

+View all Notice, FAQ, Q&A >>
Elba EWF1077A Top Load Washer (7kg)
Elba EWF1077A Top Load Washer (7kg)
Item Q&A
Dyson TP04 Dyson Pure Cool™ Bundle
Dyson TP04 Dyson Pure Cool™ Bundle
Item Q&A
  • Question : Inquiry for the item from san****May 17, 2019

    Hi, if I order the TP04 Black + Black, May I know when can I go to your shop to collect.

    Answer : [Re] Inquiry for the item from san****

    Hi

    Thanks for inquiring!!!

    We have no ready stock at the moment.

    The stock will come in by June.

    Thank You

    Question : [Re] Inquiry for the item from san****

    Hi, I will order by 31 May to enjoy the 6% discount. Thanks

  • Question : Inquiry for the item from cho****Feb 22, 2019

Iona GLSF163 16-Inch Stand Fan
Iona GLSF163 16-Inch Stand Fan
Item Q&A
  • Question : Inquiry from shi****May 18, 2019

  • Question : Inquiry for the item from 239****Apr 07, 2019

    comes with a remote?

    Answer : [Re] Inquiry for the item from 239****

    Hi

    Thanks for inquiring!!!

    This item doesn't come with any remote.

    Thank You

  • Question : Inquiry related delivery from khe****Mar 05, 2019

    Hi, how soon the fan be delivered if order today?

    Answer : [Re] Inquiry related delivery from khe****

    Hi

    The earliest date you may receive is by Thursday or Friday if you place order now.

    Thank You

  • Question : Inquiry for the item from Kiy****Feb 23, 2019

  • Question : Inquiry for the item from cli****Jan 25, 2019

+View all Notice, FAQ, Q&A >>
Electrolux EWF7525EQWA Front Load Washer (7.5KG)
Electrolux EWF7525EQWA Front Load Washer (7.5KG)
Item Q&A
  • Question : Inquiry related delivery from jen****May 18, 2019

  • Question : Inquiry related delivery from mei****May 04, 2019

  • Question : Inquiry related delivery from imj****May 06, 2019

  • Question : Inquiry related delivery from set****May 02, 2019

    Hi seller, will you be contact on delivery date?

    Answer : [Re] Inquiry related delivery from set****

    Hi

    We will contact you to confirm the delivery date and time.

    Thank You

  • Question : Inquiry related delivery from hyt****Apr 25, 2019

    when is the absolute earliest delivery? washer spoil need immediately. any additional charges? lift landing floor, 1 to dispose. there is a dryer on my washer to place back

    Answer : [Re] Inquiry related delivery from hyt****

    Hi

    If you place order today,the earliest we can arrange is on Monday.

    Thank You

+View all Notice, FAQ, Q&A >>
Quube Fitbit Versa Fitness Smartwatch - Singapore Warranty
Quube Fitbit Versa Fitness Smartwatch - Singapore Warranty
Item Q&A
  • Question : Inquiry for the item from 236****May 17, 2019

    Hi, does this come with Fitbit Pay?

    I tried to apply the 10% discount for Fitbit item but the coupon cannot be used. Please assist.
    Thank you

    Answer : [Re] Inquiry for the item from 236****

    Hi

    Thanks for inquiring!!!

    The coupon can only be use on the next day after you download it.

    Yes,this model comes with Fitbit Pay.

    Thank You

Samsung HW-Q60R/XS 5.1 Ch Soundbar
Samsung HW-Q60R/XS 5.1 Ch Soundbar
Item Q&A
  • Question : Inquiry for the item from gar****May 17, 2019

    May I know what is the warranty period? Thank you.

    Answer : [Re] Inquiry for the item from gar****

    Hi

    Thanks for inquiring!!!

    This item comes with 3years local warranty.

    Thank You

Kdk P40US | P30KH | N30NH Metal Blade Stand Fans W/ Remote - 1 Year Warranty
Kdk P40US | P30KH | N30NH Metal Blade Stand Fans W/ Remote - 1 Year Warranty
Item Q&A
  • Question : Inquiry related delivery from zay****May 15, 2019

    hi, do u have in stock that can be collected immediately?

    Answer : [Re] Inquiry related delivery from zay****

    Hi

    Thanks for inquiring!!!

    Please do let us know which model are you refering to?

    Thank You

    Question : [Re] Inquiry related delivery from zay****

    oops, looking at p40us. just to chk is it 16inch?

    Answer : [Re] Inquiry related delivery from zay****

    hi, pls chk n reply asap as i need the fans asap

    Question : [Re] Inquiry related delivery from zay****

    Hi

    Apologies for the late reply.

    The height adjustment will be 129-154cm.

    The normal 16" stand fan will be around 138cm adjustable extra 20cm.

    Thank You

  • Question : Inquiry for the item from ang****May 17, 2019

    Hi stock available?

    Answer : [Re] Inquiry for the item from ang****

    Hi

    Thanks for inquiring!!!

    Yes,we have ready stock.

    Thank You

  • Question : Inquiry for the item from poh****May 01, 2019

    Hi i choose self collection but there is still additioanl of +25. Is still correct?

    Answer : [Re] Inquiry for the item from poh****

    Hi,

    Thanks for your inquiry.

    Yes, it is still correct. The additional price is depending on the models.

    Thank you.

  • Question : Inquiry for the item from lim****Apr 23, 2019

    (1) There is one year warranty. Do we need to apply online for the warranty?
    (2) I choose store pickup, but it still appears the shipping fee in the final cost. How to solve this problem?

    Answer : [Re] Inquiry for the item from lim****

    Enclose the supporting for your reference. Already choose self collection, but there is still shipping fee.

    Question : [Re] Inquiry for the item from lim****

    Hi

    Thanks for inquiring!!

    Yes,it comes with 1year local warranty and they will provide a warranty card to you.

    For ordering you may follow bellow instrcution:

    1. On the Shipping Rate you need to choose store pick up.
    2.Choose you model
    3. Choose color.
    4.Choose which store to pickup.

    You may try again if,you can call us @ 6386-4760 if there's any problem.

    Thank You

    Answer : [Re] Inquiry for the item from lim****

    Hi,
    I have just made the online purchase today at self collection at Bedok outlet. Order no. 255283819/2020. May I know how long will you take to contact me for self collection? Thank you.

    Question : [Re] Inquiry for the item from lim****

    Hi

    We will transfer the item to our Bedok outlet today.

    You may collect the item tomorrow.

    Thank You

  • Question : Inquiry related delivery from sas****Apr 12, 2019

    Order 293781184 placed on 9 April.
    Chose self pick up at Nee Soon, nobody called me yet
    Am I supposed to wait for a confirmation call before going to pick up?
    Please advise.

    Answer : [Re] Inquiry related delivery from sas****

    Hi

    We had transfer the item to our outlet.

    You may collect the item anytime.

    Thank You

+View all Notice, FAQ, Q&A >>
Panasonic / Samsung / LG / Midea / Electrolux Top Load Washer - Singapore Warranty
Panasonic / Samsung / LG / Midea / Electrolux Top Load Washer - Singapore Warranty
Item Q&A
  • Question : Inquiry related delivery from 237****May 15, 2019

    Hi,

    May i know how soon you can deliver if i place my oder now for LG 8Kgs washing machine? Thank you.

    Answer : [Re] Inquiry related delivery from 237****

    Can it be delivered on this coming Saturday?

    Question : [Re] Inquiry related delivery from 237****

    Hi

    Thanks for inquiring!!!

    Yes,if you place order by today we can arrange the delivery to be on saturday.

    Please provide us your order number once you had place order.

    Thank You

    Answer : [Re] Inquiry related delivery from 237****

    Hi Seller

    My order number is (295925631), can you please deliver it on Saturday morning? If can’t make it, can you contact receiver to re-arrange the delivery timing. Thank you.

    Question : [Re] Inquiry related delivery from 237****

    Hi Seller, please confirm the delivery date and time. Thanks.

    Answer : [Re] Inquiry related delivery from 237****

    Hi

    As spoken on phone,the delivery had been scheduled.

    Thank You

  • Question : Inquiry related delivery from 237****May 16, 2019

    Hi,

    May i know how soon you can deliver if i place my oder now for LG 8Kgs washing machine? Thank you.

    Answer : [Re] Inquiry related delivery from 237****

    Hi

    Thanks for inquiring!!!

    We will need 2-5 working days to proceed the order and arrange for delivery.

    Thank You

  • Question : Inquiry related delivery from 240****May 12, 2019

    Pls note that the above item (LG Washing Machine) to be deliver to the address below:

    Blk 224 #04-487, yishun street 21, Singapore 224760.

    Thank you
    Regd
    Christopher

    Answer : [Re] Inquiry related delivery from 240****

    Pls note that the above item (LG Washing Machine) to be deliver to the address below:

    Blk 224 #04-487, yishun street 21, Singapore 224760.
    Attn: Anna Ruth

    Thank you
    Regd
    Christopher

    Question : [Re] Inquiry related delivery from 240****

    Sorry. Postal code is wrong. It is Singapore 760224. (not 224760)

    Thank you.

    Answer : [Re] Inquiry related delivery from 240****

    Hi

    As spoken on phone,we will note down the delivery address that you provide and arrange the delivery to be on Wednesday.

    Thank You

  • Question : Inquiry for the item from sta****Apr 23, 2019

    Hi if I buy the Panasonic washing machine, how soon is the delivery date?

    Answer : [Re] Inquiry for the item from sta****

    Hi

    Thanks for inquiring!!!

    If you place order today,we can arrange the earliest delivery to be on Saturday.

    Thank You

  • Question : Inquiry for the item from joa****Apr 21, 2019

    Hi.. interested on the samsung WA75H4400.. pls advise what is the warranty ? Do i deal with manufacturer direct for the warranty?

    Answer : [Re] Inquiry for the item from joa****

    Any warranty for the motor?

    Question : [Re] Inquiry for the item from joa****

    Any addititional charges for the warranty?

    Answer : [Re] Inquiry for the item from joa****

    Hi

    Thanks for inquiring!!!

    This item comes with 2years local warranty for parts and 5years for motor provided by Samsung.

    There's no any additional charges for warranty.

    Thank You

    Question : [Re] Inquiry for the item from joa****

    Can u help to chk w samsung... understand tis model they hv a 10yrs motor warranty..

    Answer : [Re] Inquiry for the item from joa****

    Hi

    Apologies for the mistake,we had just check with Samsung again.

    The warranty for motor will be 10years.

    Thank You

+View all Notice, FAQ, Q&A >>
Electrolux EDV805JQWA Front Load Venting Dryer (8kg)
Electrolux EDV805JQWA Front Load Venting Dryer (8kg)
Item Q&A
  • Question : Inquiry related delivery from gre****May 17, 2019

    hi,

    May i know if order today, when is the earliest delivery date? Thanks.

    Answer : [Re] Inquiry related delivery from gre****

    Hi

    Thanks for inquiring!!!

    We will take 2-4 working days to proceed the order and arrange for delivery.

    Thank You

  • Question : Inquiry for the item from 236****Mar 30, 2019

    Can this dryer be wall mounted? If wall mounted, can it be mounted upside down? Thanks.

    Answer : [Re] Inquiry for the item from 236****

    Hi

    Thanks for inquiring!!!

    Yes,this model can be wall mounted.

    But it can't be mounted upside down.

    Thank You

Fisher and Paykel DE7060M1 7kg Vented Dryer - Singapore Warranty
Fisher and Paykel DE7060M1 7kg Vented Dryer - Singapore Warranty
Item Q&A
  • Question : Inquiry related delivery from gre****May 17, 2019

  • Question : Inquiry for the item from vac****Apr 14, 2019

  • Question : Inquiry for the item from dia****Apr 02, 2019

    Hi, can you arrange for wall mounting - INVERTED?if yes, how much?
    Can I order now and deliver end July 2019? Thanks.

    Answer : [Re] Inquiry for the item from dia****

    Hi

    Thanks for inquiring!!!

    We can hold the delivery till July.

    Yes,we can arrange our contractor to do wall mount.

    The charges will be $80.

    Thank You

    Question : [Re] Inquiry for the item from dia****

    Thanks! Does the dryer come with wall mounting kit? Can I engage my own contractor if it comes with it?

    Answer : [Re] Inquiry for the item from dia****

    Hi

    It doesn't comes with any wall mounting kit.

    Thers's no kit for wall mount,only stacking kit.

    If you can arrange your own contractor you can just ask them to do the wall mounting directly.

    Thank You

    Question : [Re] Inquiry for the item from dia****

    Thank you very much for your clarification.

    Answer : [Re] Inquiry for the item from dia****

    Welcome

  • Question : Inquiry for the item from ann****Jan 13, 2019

    Hi, do u provide stacking kit for this unit? Earliest delivery date?

    Answer : [Re] Inquiry for the item from ann****

    Hi

    Thanks for inquiring!!!

    Yes,we will provide stcking kit.

    Please indicate that you need stacking kit when you place an order.

    We will take 2-7 working days to proceed the order and arrange for delivery.

    Thank You

  • Question : Inquiry related delivery from ind****Jan 01, 2019

    Hi i have not received my order since placing it 2 weeks ago.
    May i know when i will be receiving it?

    Answer : [Re] Inquiry related delivery from ind****

    Hi

    Sorry for the late reply

    As spoken on the phone, we will deliver the item to you on Today

    Thank You

+View all Notice, FAQ, Q&A >>
Hitachi R-H240P7MS 2 Door Refrigerator (203L) - Singapore Warranty
Hitachi R-H240P7MS 2 Door Refrigerator (203L) - Singapore Warranty
Item Q&A
  • Question : Inquiry for the item from see****May 16, 2019

    Hi seller, may i know how many ticks for this model Hitachi R-H240P7MS 2 Door Refrigerator 203L? How many years of warranty and delivery time? Thanks.

    Answer : [Re] Inquiry for the item from see****

    Hi

    Thanks for inquiring!!!

    This come with 2ticks and 2years local warranty provided by Hitachi.

    Thank You

  • Question : Inquiry related delivery from cca****Aug 24, 2018

  • Question : Hitachi Refrigerator 203L R-H240P4MS (Black)Dec 17, 2017

    Hi,
    Any ready stocks and next day delivery for this model?
    Pls reply immediately as I would like to order now.
    Thanks.

    Answer : [Re] Hitachi Refrigerator 203L R-H240P4MS (Black)

    Hi

    Thanks for inquiring!

    We apologise for the delay in reply. As our slot is full for the week, we cannot do the next day delivery.

    Thank you.

  • Question : ?Black ColorNov 06, 2016

    Hi
    I am interested in buying the black color refrigerator, pls advise whether have stock and there will be free vacuum clcleaner?
    Also, if order Monday can deliver Wednesday?

    Answer : [Re] ?Black Color

    Hi,
    Thank you for the enquiry.
    Black color for this fridge model will be available from Nov.10th and it comes with the free vacuum cleaner.
    Lead time will be two to seven working days from the order date and will expedite your order accordingly if you book today and logistic team will call you in advance to schedule for a delivery date and time.
    Thanks!!

  • Question : Free vacuum - alternative?Mar 28, 2016

    Hi there, is there an alternative free gift available if I get this fridge? Reason is I already have a new vacuum cleaner. Thanks a lot!

    Answer : [Re] Free vacuum - alternative?

    Hi,
    The promotion is tied up only with vacuum cleaner. Thank you

+View all Notice, FAQ, Q&A >>
Kdk 40cm and 30cm Wall Fan (M40CS/M40MS/M30CS) - KDK SINGAPORE WARRANTY
Kdk 40cm and 30cm Wall Fan (M40CS/M40MS/M30CS) - KDK SINGAPORE WARRANTY
Item Q&A
  • Question : Inquiry related delivery from ask****May 14, 2019

  • Question : Inquiry for the item from sys****Feb 28, 2019

    Do u have stock for 40cm metal blade KDK, if yes, any delivery on this weekend?

    Answer : [Re] Inquiry for the item from sys****

    Hi

    Yes,we have stock for both of the 40cm fan.

    If you place order by today,we can only deliver the item by next week.

    Thank You

  • Question : Inquiry related delivery from tim****Feb 16, 2019

    Hello. Seems ordering with self collect still incurrs the $6.9 delivery charge. Can help check?

    Answer : [Re] Inquiry related delivery from tim****

    Hi

    Thanks for inquiring!!!

    You may choose self-collection and in the last description you may choose which outlet you prefer.

    Thank You

  • Question : Inquiry from ccs****Sep 02, 2018

    How much for the installation?

    Answer : [Re] Inquiry from ccs****

    Hi,

    The installation is around $40-$50 for the directly replacement. New installation that requires drilling may cost around $70-$80.

    Thank you

  • Question : Inquiry for the item from jan****Jun 28, 2018

    Hi seller, I've won the auction. How to select to buy M40MS? M40MS is the 40cm one with remote control? Can I choose black? Is it delivers free? If not, where to collect? Can you help me with my enquiries? Thank you.

    Answer : [Re] Inquiry for the item from jan****

    Hi

    If you have won the auction you can proceed to place the order. Yes it comes with the remote control. Delivery cost $6.90. If not you can also chose ant one of the 4 outlets.
    If there is any problem with placing the order, kindly email help@qoo10.sg.

    Thank you.

+View all Notice, FAQ, Q&A >>
Hitachi R-V410P8MS BSL | BBK Top Freezer Refrigerator (340L)
Hitachi R-V410P8MS BSL | BBK Top Freezer Refrigerator (340L)
Item Q&A
  • Question : Inquiry for the item from tif****May 14, 2019

    What is the warranty for this refrigerator?

    Answer : [Re] Inquiry for the item from tif****

    Hi

    Thanks for inquiring!!!

    This item comes with 2years local warranty provided by Hitachi.

    Thank You

Electrolux ETB2802H-A Top Freezer Refrigerator (256L)
Electrolux ETB2802H-A Top Freezer Refrigerator (256L)
Item Q&A
  • Question : Inquiry for the item from see****May 13, 2019

    Hi seller, may i know how many ticks for this model Electrolux ETB2802H-A 256L? How many years of warranty and delivery time? Thanks.

    Answer : [Re] Inquiry for the item from see****

    Hi

    Thanks for inquriing!!!

    This itemc comes with 2 ticks,the warranty will be 2years local warranty provided by Electrolux.

    We will take 2-5 working days to proceed the warranty and arrange for delivery.

    Thank You

  • Question : Inquiry related delivery from 236****Apr 15, 2019

    Can the seller arrange to send the goods on Saturday?

    Answer : [Re] Inquiry related delivery from 236****

    Hi

    Thanks for inquiring!!!

    Yes,we can arrange Saturday delivery.

    Thank You

Sharp SJ-RX30E-SL Top Freezer Refrigerator (224L)
Sharp SJ-RX30E-SL Top Freezer Refrigerator (224L)
Item Q&A
  • Question : Inquiry for the item from see****May 13, 2019

    Hi seller, may i know how many ticks for this model SHARP 224L 2 DOOR REFRIGERATOR SJ-RX30E-SL? How many years of warranty and delivery time? Thanks.

    Answer : [Re] Inquiry for the item from see****

    Hi

    Thanks for inquiring!!!

    This item have 3ticks,the warranty will be 2 years local warranty provided by Sharp.

    We will take 2-5 working days to proceed the order and arrange for delivery.

    Thank You

  • Question : Inquiry for the item from 236****Jan 24, 2019

Samsung UA49J5250 Full HD Smart TV (49-inch)
Samsung UA49J5250 Full HD Smart TV (49-inch)
Item Q&A
  • Question : Inquiry for the item from han****May 13, 2019

    Hi. I have a few qns.
    1. How !much is it to mount the tv?
    2. What is bracket?
    3. Do u provide disposal?
    4. How many years warranty?
    5. How many days to deliver?

    Thanks

    Answer : [Re] Inquiry for the item from han****

    This have youtube, netflix ?

    Question : [Re] Inquiry for the item from han****

    Hi

    Thanks for inquiring!!!

    The cost for wall mount will be $80,bracket is to support the Tv to be mount on the wall. We can dispose the item for you.

    This item comes with 3years local warranty provided by Samsung. We will take 2-5 working days to proceed the order and arrange for delivery.

    Yes,this model is allowed to browse the web and it comes with youtube and Netflix.

    Thank You

  • Question : Inquiry for the item from ore****Apr 12, 2019

    How much is wall mount + installation?

    Answer : [Re] Inquiry for the item from ore****

    Hi

    Thanks for inquiring!!!

    For 49" TV wall mount installation will be $80 included bracket.

    Thank You

    Question : [Re] Inquiry for the item from ore****

    Is the bracket fixed or tilted type?

    Answer : [Re] Inquiry for the item from ore****

    I already have tilted bracket for my existing TV. Can reuse?

    Question : [Re] Inquiry for the item from ore****

    I just ordered the tv. Order no 294050403. Can you pls include the tv bracket and installation. Pls check if my tv bracket can be reused. Can you deliver asap?

    Answer : [Re] Inquiry for the item from ore****

    Hi

    As spoken on phone,we will arrange our contractor to do the installation and we will check if we can use back the old bracket.

    Thank You

  • Question : Inquiry for the item from kau****Mar 16, 2019

  • Question : Inquiry for the item from tan****Mar 13, 2019

  • Question : Inquiry for the item from tan****Mar 13, 2019

Mayer MMAF22 (2.1L) / MMAF88 (3.5L) Air Fryer - Singapore Warranty
Mayer MMAF22 (2.1L) / MMAF88 (3.5L) Air Fryer - Singapore Warranty
Item Q&A
  • Question : Inquiry for the item from zhe****May 13, 2019

    Hi, does it comes with a user manual. Thanks.

    Answer : [Re] Inquiry for the item from zhe****

    Hi

    Thanks for inquring!!!

    Yes,it comes with a user manual.

    Thank You

  • Question : Inquiry for the item from Lhy****May 13, 2019

    Dear Seller,

    Do you have stock for MMAF88 (3.5L) Air Fryer?

    If I place order now how soon will I receive my goods?

    Thank you

    Answer : [Re] Inquiry for the item from Lhy****

    Hi

    Thanks for inquiring!!!

    Yes,we have stock for MMAF88 (3.5L) Air Fryer.

    Thank You

  • Question : Inquiry for the item from eil****May 09, 2019

    MMAF22 - 2.1Litre , do u know the internal basket diameter size?

    Answer : [Re] Inquiry for the item from eil****

    Hi

    Thanks for inquiring!!!

    The internal basket diameter size will be 12cm.

    Thank You

  • Question : Inquiry for the item from sar****May 06, 2019

    Any Restock for mmaf88 black?

    Answer : [Re] Inquiry for the item from sar****

    Hi

    The new stock will only come in by next month.

    Thank You

  • Question : Inquiry for the item from ngl****Apr 28, 2019

+View all Notice, FAQ, Q&A >>
Samsung MS28J5255UB/SP Ceramic Inside™ Solo Microwave Oven (28L) - Singapore Warranty
Samsung MS28J5255UB/SP Ceramic Inside™ Solo Microwave Oven (28L) - Singapore Warranty
Item Q&A
  • Question : Inquiry for the item from 237****May 13, 2019

    Hi I am interested to get this. But I want to get silver or white colour. Do you have silver or white colour?

    Answer : [Re] Inquiry for the item from 237****

    Hi

    Thanks for inquiring!!!

    We only have one color for this model.

    Thank You

  • Question : Inquiry related delivery from jol****Apr 28, 2019

  • Question : Inquiry for the item from can****Mar 17, 2019

    Hi, what are the free items will I get or come with it when I purchase this item. Will I be getting the free glass steaming bowl with lid for steaming? Thank you.

    Answer : [Re] Inquiry for the item from can****

    Hi

    Thanks for inquiring!!!

    There will not be any free gift for this item.

    Thank You

  • Question : Inquiry for the item from evo****Feb 20, 2019

  • Question : Inquiry for the item from sun****Jan 26, 2019

+View all Notice, FAQ, Q&A >>
Honeywell MN10CES | MM14CCS Portable Aircon
Honeywell MN10CES | MM14CCS Portable Aircon
Item Q&A
  • Question : Inquiry for the item from san****May 12, 2019

    I have top part push window and the bottom part sliding window.

    If I ask to install on the sliding window is free
    If I ask to install on the push (casement) window how much must I pay.

    Thank you

    Answer : [Re] Inquiry for the item from san****

    Hi

    Thanks for inquiring!!!

    The installation for push (casement) window will be $80-120 depends on the window.

    Thank You

    Question : [Re] Inquiry for the item from san****

    for sliding window is free

  • Question : Inquiry for the item from 250****May 13, 2019

    Does the price include installation to my sliding window, HDB Thank you

    Answer : [Re] Inquiry for the item from 250****

    Hi

    Thanks for inquring!!!

    Yes,the price included installation for sliding window.

    Thank You

  • Question : Inquiry for the item from shi****Apr 11, 2019

    Portable cooler and portable air-con are they the same?

    Answer : [Re] Inquiry for the item from shi****

    Hi

    Thanks for inquiring!!!

    The main difference between air coolers and air conditioners is the first runs air through water, reducing the temperature through evaporative cooling while the other uses refrigerants to absorb heat, push out cold air and reduce humidity to cool the room.

    Thank You

  • Question : Inquiry for the item from lsw****Mar 31, 2019

    Hi I have sliding door is it possible to install this portable aircon? If so how much is this installation fee?

    Answer : [Re] Inquiry for the item from lsw****

    Hi

    Thanks for inquiring!!!

    We can only provide the installation if it's a sliding window.

    Thank You

    Question : [Re] Inquiry for the item from lsw****

    Ok thanks.

    Answer : [Re] Inquiry for the item from lsw****

    Welcome

  • Question : Inquiry for the item from don****Mar 27, 2019

+View all Notice, FAQ, Q&A >>
Panasonic NR-BX468XSS1 2 Door Bottom Freezer Refrigerator - 1 Year Singapore Warranty
Panasonic NR-BX468XSS1 2 Door Bottom Freezer Refrigerator - 1 Year Singapore Warranty
Item Q&A
  • Question : Inquiry for the item from ste****May 11, 2019

  • Question : Inquiry for the item from Yol****Dec 29, 2018

    What is the depth of the fridge, including the coils behind but without the door? I am trying to see if it can fit on my base..thanks

    Answer : [Re] Inquiry for the item from Yol****

    Hi

    Thanks for inquiring!!

    The Depth will be 698(W).

    Thank You

    Question : [Re] Inquiry for the item from Yol****

    thanks!

    Answer : [Re] Inquiry for the item from Yol****

    Welcome

  • Question : Inquiry for the item from eli****Nov 18, 2018

    Hi, how long is the warranty and what does it cover? Is it covered by Panasonic Singapore?
    Will receipt be given? If not, how to claim warranty if there is any issue with the refrigerator within the warranty period?
    Pls advise. Thanks

    Answer : [Re] Inquiry for the item from eli****

    Hi

    Thanks for inquiring!!!

    It comes with 1-year warranty covered by Panasonic Singapore. We can only provide you the inovice throught email if you requested.

    Thank You

  • Question : Inquiry for the item from bai****Oct 01, 2018

    What is the annual electricity consumption?
    How many nea tick?
    Warranty period?
    Place of manufacture?

    Answer : [Re] Inquiry for the item from bai****

    Hi,

    Thanks for inquiring!

    Below are the detials to all your questions

    What is the annual electricity consumption? $86.00 - ANNUAL ENERGY COST
    How many nea tick? 3 TICKS - ENERGY EFFICIENCY RATING
    Warranty period? - 1 YEAR PARTS AND LABOUR, 12 YEARS COMPRESSOR (ADDITIONAL 3 MONTHS FOR PARTS AND LABOUR FOR ONLINE REGISTRATION)
    Place of manufacture? THAILAND

    Thanks once again

  • Question : Inquiry related delivery from ste****Sep 29, 2018

+View all Notice, FAQ, Q&A >>
Hitachi R-V450P8MS BSL | BBK | PWH Top Freezer Refrigerator (366L)
Hitachi R-V450P8MS BSL | BBK | PWH Top Freezer Refrigerator (366L)
Item Q&A
  • Question : Inquiry for the item from Hua****May 13, 2019

    Hi, may I know it comes with how many years of warranty?
    Thank

    Answer : [Re] Inquiry for the item from Hua****

    Hi

    Thanks for inquring!!!

    This item comes with 1year local warranty provided by Hitachi.

    Thank You