Q&A board

Q & A Lists
Item Question & Answer
WEIGAO 22Pcs Halloween Party Photo Booth Props Spooky Pumpkins Witch Bat Ghost Photobooth Props Kids
WEIGAO 22Pcs Halloween Party Photo Booth Props Spooky Pumpkins Witch Bat Ghost Photobooth Props Kids
Item Q&A
多功能魔术衣架 节省空间
多功能魔术衣架 节省空间
Item Q&A
LED充电式超强电蚊拍 /可换18650锂电池 /强力 /灭蚊拍 /蚊子苍蝇拍W
LED充电式超强电蚊拍 /可换18650锂电池 /强力 /灭蚊拍 /蚊子苍蝇拍W
Item Q&A
Baking Pastry Spatulas Straight Stainless Steel Kitchen Butter Cream Blade Cake Bakeware Tools 2017
Baking Pastry Spatulas Straight Stainless Steel Kitchen Butter Cream Blade Cake Bakeware Tools 2017
Item Q&A
  • Question : Inquiry for the item from 249****Sep 20, 2019

新款 /XIAOMI MIJIA车载空气净化器 /适用于汽车 /空气净化器 /除甲醛 /雾霾 /净化器 /智能蓝牙APP
新款 /XIAOMI MIJIA车载空气净化器 /适用于汽车 /空气净化器 /除甲醛 /雾霾 /净化器 /智能蓝牙APP
Item Q&A
  • Question : Inquiry for the item from mic****Oct 13, 2019

    Does this come with the carbon filter to remove formaldehyde?

    Answer : [Re] Inquiry for the item from mic****

    hi,not

  • Question : Inquiry for the item from vei****Oct 10, 2019

    May I know how many HEPA filters does it come with it?

    Answer : [Re] Inquiry for the item from vei****

    only one,thanks

  • Question : Inquiry for the item from wil****Sep 30, 2019

  • Question : Inquiry for the item from ade****Sep 27, 2019

    Hi do you sell its filter replacement?

    Answer : [Re] Inquiry for the item from ade****

    sorry,not

  • Question : Inquiry related cancel and refund from lia****Sep 24, 2019

    May I know if this item comes with warranty?

    Answer : [Re] Inquiry related cancel and refund from lia****

    three months

    Question : [Re] Inquiry related cancel and refund from lia****

    Do I have to send back the item to China if it is faulty during the warranty period?

    Answer : [Re] Inquiry related cancel and refund from lia****

    Do I have to send back the item to China if it is faulty during the warranty period?

    Question : [Re] Inquiry related cancel and refund from lia****

    yes

+View all Notice, FAQ, Q&A >>
老北京 / 生姜艾草足贴 / 艾灸贴 /排湿气 / 男女通用
老北京 / 生姜艾草足贴 / 艾灸贴 /排湿气 / 男女通用
Item Q&A
  • Question : Inquiry for the item from jen****Oct 11, 2019

  • Question : Inquiry for the item from mic****Sep 28, 2019

    艾草用完了才用生姜吗?

    Answer : [Re] Inquiry for the item from mic****

    先用哪个都行的

  • Question : Inquiry for the item from 243****Sep 14, 2019

    do you have the same ingredient that can apply on the knee? I have knee pain

    Answer : [Re] Inquiry for the item from 243****

    sorry, dont have

  • Question : Inquiry for the item from Lee****Sep 09, 2019

    Expiry date?

    Answer : [Re] Inquiry for the item from Lee****

    2021

  • Question : Inquiry for the item from PGC****Sep 08, 2019

    Can use daily?

    Answer : [Re] Inquiry for the item from PGC****

    yes,can

+View all Notice, FAQ, Q&A >>
2018 Women s Game of Thrones Costume Adult s Medieval Sexy Emilia Clarke Party Costumes Halloween dr
2018 Women s Game of Thrones Costume Adult s Medieval Sexy Emilia Clarke Party Costumes Halloween dr
Item Q&A
肚脐贴 /   加工升级版 / 寒暖贴 / 艾绒贴 / 艾灸贴 / 南师艾脐贴
肚脐贴 / 加工升级版 / 寒暖贴 / 艾绒贴 / 艾灸贴 / 南师艾脐贴
Item Q&A
  • Question : Inquiry for the item from fif****Oct 07, 2019

  • Question : Inquiry for the item from liy****Sep 16, 2019

    What’s the difference between all 3 patches?

    Answer : [Re] Inquiry for the item from liy****

    Quantity difference

    Question : [Re] Inquiry for the item from liy****

    1st and 2nd has the same quantity, I bought it yesterday but I do not know the difference. Please explain.

    Answer : [Re] Inquiry for the item from liy****

    1st and 2nd has the same quantity, I bought it yesterday but I do not know the difference. Please explain.

    Question : [Re] Inquiry for the item from liy****

    color 1 is bellybutton patch,color 2 is velvety belly button sticker

    Answer : [Re] Inquiry for the item from liy****

    Both stick on belly button?

    Question : [Re] Inquiry for the item from liy****

    yes

Portable USB Bottle Warmer Insulation Cover Feeding Thermostat Outdoor Milk Heat
Portable USB Bottle Warmer Insulation Cover Feeding Thermostat Outdoor Milk Heat
Item Q&A
  • Question : Inquiry for the item from eve****Oct 03, 2019

    Hi,the temperature can be adjust? The breastmilk from chill how long takes the milk to be warm up? Will it be safe and will the milk lost the nutrient from this warmer cover? Thanks

    Answer : [Re] Inquiry for the item from eve****

    sorry,cant be adjust,thanks

  • Question : Inquiry for the item from cla****Jul 28, 2019

    How high will the temperature go up? What is the material of wraping part?

    Answer : [Re] Inquiry for the item from cla****

    20-30

  • Question : Inquiry for the item from onl****May 01, 2019

    Hi Seller, I’m using dr brown slim size bottle. Can it fit?

    Answer : [Re] Inquiry for the item from onl****

    yes

New Ball Magnetic Curtain Buckle Holder Tieback Clips Home Window Accessories
New Ball Magnetic Curtain Buckle Holder Tieback Clips Home Window Accessories
Item Q&A
20 Pieces  Coat  Clothes Garment Suit Cover Bags Dust proof Hanger Storage Protector
20 Pieces Coat Clothes Garment Suit Cover Bags Dust proof Hanger Storage Protector
Item Q&A
  • Question : Inquiry from mum****Sep 24, 2019

    Order no. 303293497

    Hi

    Still waiting for your reply regarding my order balance

    Thanks
    Priscilla

    Answer : [Re] Inquiry from mum****

    sorry,we'll refund you sgd 2.3,thanks

    Question : [Re] Inquiry from mum****

    Ok

    Answer : [Re] Inquiry from mum****

    hi, refund done, through qoo10 system, please check your qmoeny, thanks

  • Question : Inquiry for the item from mum****Sep 19, 2019

    Order no. 303293497

    Hi

    we have received your package today, however there is only 15 pcs instead of 20 which we have ordered and paid for. pls advise on the shortage.

    Look forward to your reply.

    Thanks
    Priscilla

    Answer : [Re] Inquiry for the item from mum****

    sorry for that,we'll check with wharehouse,thanks

  • Question : Inquiry for the item from 234****Jan 20, 2019

    Pls confirm Qty = 1 = 20pcs ($4.49) is my understanding correct? or $4.49 only 1 pc? Thanks

    Answer : [Re] Inquiry for the item from 234****

    sgd 8.98 for 20 pcs

    Question : [Re] Inquiry for the item from 234****

    ok, thanks

    Answer : [Re] Inquiry for the item from 234****

    welcome

New TV Products Flex Seal strong Universal Glue Flexible sealed liquid sealed
New TV Products Flex Seal strong Universal Glue Flexible sealed liquid sealed
Item Q&A
万能弹力沙发套 /  全包 / 防滑 / 沙发罩 / 欧式 / 布艺
万能弹力沙发套 / 全包 / 防滑 / 沙发罩 / 欧式 / 布艺
Item Q&A
  • Question : Inquiry for the item from kai****Sep 23, 2019

    Is the sofa cover waterproof?

    Answer : [Re] Inquiry for the item from kai****

    hi,not

  • Question : Inquiry for the item from Dor****Aug 18, 2019

    Hi seller, do u sell L shape 3 seater sofa cover?

    Answer : [Re] Inquiry for the item from Dor****

    sorry, no ,thanks

  • Question : Inquiry for the item from gre****Aug 04, 2019

    Does the sofa cover come with 防滑泡沫条?

    Answer : [Re] Inquiry for the item from gre****

    yes

  • Question : Inquiry for the item from the****Jul 29, 2019

    Hi do you provide customisation? I’m looking for sofa cover for attached photo arm chair

    Answer : [Re] Inquiry for the item from the****

    sorry,not

  • Question : Inquiry for the item from dar****Jul 25, 2019

+View all Notice, FAQ, Q&A >>
睡觉神器 / 防打呼噜声 / 专用 / 隔音 / 降噪 / 超静音 / 海绵 / 飞机耳塞 / 减压
睡觉神器 / 防打呼噜声 / 专用 / 隔音 / 降噪 / 超静音 / 海绵 / 飞机耳塞 / 减压
Item Q&A
  • Question : Inquiry for the item from bay****Sep 19, 2019

    If I wear the grey one, is it comfortable to wear it to sleep on the bed? Will the handle protrude out if I sleep on my side?

    Answer : [Re] Inquiry for the item from bay****

    hi,it is comfortable

  • Question : Inquiry for the item from bay****Sep 19, 2019

    Can I wear the orange one on aircraft? Is the orange or the grey more comfortable?

    Answer : [Re] Inquiry for the item from bay****

    Same comfort level

  • Question : Inquiry for the item from 233****Sep 14, 2019

    HI, 1) WHICH ITEM IS SUITABLE FOR A CHILD (FLYING)?
    2) CAN IT B USED FOR SWIMMING TOO?
    KINDLY ADVICE ASAP PLS.. TKS

    Answer : [Re] Inquiry for the item from 233****

    OH, U CAN REPLY IN WRITTEN CHINESE IF U LIKE, I CAN READ BUY CANT TYPE OUT ON THIS COMPUTER. TKS

    Question : [Re] Inquiry for the item from 233****

    sorry, cant use for swim and for adult only

1 pcs Mosquito Net For Bed Student Bunk Bed Mosquito Net Mesh Adult Double Bed Netting Tent
1 pcs Mosquito Net For Bed Student Bunk Bed Mosquito Net Mesh Adult Double Bed Netting Tent
Item Q&A
  • Question : Inquiry for the item from sgs****Sep 17, 2019

    Do you have size B and C?

    Answer : [Re] Inquiry for the item from sgs****

    hi,we'll udpate the listing,pls check later,thanks

  • Question : Inquiry for the item from sgs****Sep 17, 2019

    Do you have one without base?

    Answer : [Re] Inquiry for the item from sgs****

    hi,we'll udpate the listing,pls check later,thanks

Snap-on-smile new snapon smile real tooth braces snap on smile
Snap-on-smile new snapon smile real tooth braces snap on smile
Item Q&A
  • Question : Inquiry for the item from rac****Sep 01, 2019

    Would this fit every type of teeth? Does it not need any customozation?

    Answer : [Re] Inquiry for the item from rac****

    hi, yes, will fit any type, thanks

    Question : [Re] Inquiry for the item from rac****

    Ok noted, if it doesn't fit, could we return and refund?
    Also this is for aesthetic purposes, can't wear it for eating and drinking correct? Kindly advice anything that we need to take note when wearing this. Thank you.

    Answer : [Re] Inquiry for the item from rac****

    yes,can return,thanks

    Question : [Re] Inquiry for the item from rac****

    thank you so much for confirmation. So we can't eat or drink with it correct? Anything else to take note on how to take care of it?

    Answer : [Re] Inquiry for the item from rac****

    yes

    Question : [Re] Inquiry for the item from rac****

    Hi you mentioned can return and refund. The item is all plastic and can't fit at all. How is it possible to use?

    Answer : [Re] Inquiry for the item from rac****

    hi, item is safe to use, thanks

    Question : [Re] Inquiry for the item from rac****

    It's not about safe or not safe, is about the plastic is totally not usable, as it is so hard and can't fit at all. You mentioned can refund. Please do so. Thanks.

    Answer : [Re] Inquiry for the item from rac****

    It is not silicone soft material. it is totally hard shell on all items. Not possible to fix it nor fit at all.

    Question : [Re] Inquiry for the item from rac****

    hi, same to use, and desgin to be safe , thanks

    Answer : [Re] Inquiry for the item from rac****

    也许你不明白。收到的物品很硬根本无法使用。你说过若不能可以退换。请退全款

    Question : [Re] Inquiry for the item from rac****

    产品就是这样的设计,您要退款的话,您需要自己退回

  • Question : adviceOct 29, 2018

    is it very hard and can be eaten with them.thanks

    Answer : [Re] advice

    sorry,cant

10片装 艾草蒸汽发热眼罩/ 蒸汽热敷睡眠眼贴
10片装 艾草蒸汽发热眼罩/ 蒸汽热敷睡眠眼贴
Item Q&A
  • Question : Inquiry for the item from hch****Sep 05, 2019

  • Question : Inquiry for the item from hch****Sep 06, 2019

    HEY I ORDER TWO QTY OF 20PCS OF MASK NOT ONE QTY OF 10PCS! I PAY FOR $19.80...NOT $9.90.WHY I ONLY REVD 10 MASKS INSTEAD OF 20! PLEASE SEND ME ANOTHER 10PCS OF MASK! THANK YOU!

    Answer : [Re] Inquiry for the item from hch****

    may i have a pic of what you received?thanks

    Question : [Re] Inquiry for the item from hch****

    here r the items...only two boxes ..

    Answer : [Re] Inquiry for the item from hch****

    hi, it’s 10 pieces, not 10 boxes.
    Please confirm, thanks!

    Question : [Re] Inquiry for the item from hch****

    yes 20pcs not 10pcs..i pay $19.80
    not $9.90

    Answer : [Re] Inquiry for the item from hch****

    sorry,we'll resend 10 pcs to you,thanks

Moisture-proof sealed box, morning, evening, mini mini, portable small medicine box, daily tablets p
Moisture-proof sealed box, morning, evening, mini mini, portable small medicine box, daily tablets p
Item Q&A
  • Question : Inquiry related return and exchange from rog****Sep 05, 2019

  • Question : Inquiry for the item from 233****Sep 02, 2019

    HI, I NEED TO PUT IN POWDER FORM MEDICATIONS.. WILL THE MEDICATIONS POWDER OF 2 OR 3 GET MIXED UP, ? TKS ASAP PLS

    Answer : [Re] Inquiry for the item from 233****

    yes,can

    Question : [Re] Inquiry for the item from 233****

    YOUR (YES CAN) MEANS===MEDICATION POWDER 1, MED POWDER 2, AND MED POWDER 3 WILL MIX UP, BECOS THE DIVIDERS IN BETWEEN ARE NOT HIGH ENOUGH TO STOP THE MIXING OF POWDER 1 TO 2 TO 3?
    OR I CAN USE THIS PILL BOX, IT WILL NOT MIXED OVER.?? TQ
    PLS REPLY IN CHINESE, I CAN READ, BUT CANNOT TYPE ON THIS COMPUTER.

    Answer : [Re] Inquiry for the item from 233****

    It only prevents the pills from mixing,thanks

    Question : [Re] Inquiry for the item from 233****

    XIE XIE

    Answer : [Re] Inquiry for the item from 233****

    不客气

床上用品四件套
床上用品四件套
Item Q&A
  • Question : Inquiry for the item from 212****Sep 10, 2019

    Hi Seller,

    I would like to order Queen Size with quilt cover but I confuse for the description items. Can you explain to me more clear so I know which set I can order?
    Thank you.

    Answer : [Re] Inquiry for the item from 212****

    this option

  • Question : Inquiry for the item from rfo****Aug 12, 2019

    Hi, for standard queen size bed what size option should i choose?

    Answer : [Re] Inquiry for the item from rfo****

    2.0m

  • Question : Inquiry for the item from hwi****Aug 10, 2019

    Do u sell just the bedsheet and pillow cases?

    Answer : [Re] Inquiry for the item from hwi****

    yes

    Question : [Re] Inquiry for the item from hwi****

    How can I just purchase bedsheet and pillow cases? Thanks.

    Answer : [Re] Inquiry for the item from hwi****

    sorry,this is a mistake,you cant just purchase bedsheet and pillow cases,thanks

  • Question : Inquiry for the item from lmc****Aug 11, 2019

    Is the bedsheet FITTED sheet with elastic?
    Or is bedsheet flat piece of cloth?

    Answer : [Re] Inquiry for the item from lmc****

    inflexible

  • Question : Inquiry for the item from mar****Aug 10, 2019

    Hi, what is the size for Super single bed?

    Answer : [Re] Inquiry for the item from mar****

    sorry,dont have the size for Super single bed,thanks

+View all Notice, FAQ, Q&A >>
多层免安装折叠鞋架/ 简易防尘/ 鞋柜
多层免安装折叠鞋架/ 简易防尘/ 鞋柜
Item Q&A
  • Question : Inquiry for the item from tan****Sep 05, 2019

    Hi Sir / Madam,

    May we know if this shoe rack can sustain weight? I would like to use it as book shelf.

    Tane

    Answer : [Re] Inquiry for the item from tan****

    10kg

免打孔厨房不锈钢置物架壁挂式碗碟架刀架厨具收纳架神器家用
免打孔厨房不锈钢置物架壁挂式碗碟架刀架厨具收纳架神器家用
Item Q&A
厨房用品 不锈钢水龙头置物架/ 沥水架
厨房用品 不锈钢水龙头置物架/ 沥水架
Item Q&A
  • Question : Inquiry related return and exchange from jes****Aug 01, 2019

    After only 7 days of use, your stainless steel soap tray started to rust. It is still rusting and is a lemon product. I will appreciate out of good and honest customer service if you can send me a brand new item that is not rusting. Thank you for your help. Please see attached photographs as evidences.

    Answer : [Re] Inquiry related return and exchange from jes****

    RUSTING

    Question : [Re] Inquiry related return and exchange from jes****

    RUSTING

    Answer : [Re] Inquiry related return and exchange from jes****

    Still rusting

    Question : [Re] Inquiry related return and exchange from jes****

    Still rusting

    Answer : [Re] Inquiry related return and exchange from jes****

    hi,we have refunded

    Question : [Re] Inquiry related return and exchange from jes****

    Still have not received the refund for the second item that is rusting. The first item purchased and paid for but is not shipped by you have been refunded but the second item that is rusting has not been refund.

    Answer : [Re] Inquiry related return and exchange from jes****

    hi,we'll refund you sgd 2 for other item,thanks

    Question : [Re] Inquiry related return and exchange from jes****

    Still have not received the refund for the second item that is rusting. The first item purchased and paid for but is not shipped by you have been refunded but the second item that is rusting has not been refund.

    Answer : [Re] Inquiry related return and exchange from jes****

    Still have not received the refund for the second item that is rusting. The first item purchased and paid for but is not shipped by you have been refunded but the second item that is rusting has not been refund.

    Question : [Re] Inquiry related return and exchange from jes****

    hi, refund done, though qoo10 system, please check your qmoeny, thanks

    Answer : [Re] Inquiry related return and exchange from jes****

    As at 12 August 2019, I still have not received the refund for the second item that is rusting. The first item purchased and paid for but is not shipped by you have been refunded but the second item that is rusting has not been refund.

    Question : [Re] Inquiry related return and exchange from jes****

    Please contact the customer service center to check,we have refunded,thanks

    Answer : [Re] Inquiry related return and exchange from jes****

    As at 16 August 2019, I still have not received the refund for the second item that is rusting. The first item purchased and paid for but is not shipped by you have been refunded but the second item that is rusting has not been refund. Please refund immediately.

    Question : [Re] Inquiry related return and exchange from jes****

    Please contact the customer service center to check,we have refunded,thanks

    Answer : [Re] Inquiry related return and exchange from jes****

    As at 27 August 2019, I still have not received the S$2 refund for your rusty stainless steel tray delivered to me. Please refund the S$2 as promised by you the supplier Pink Pig on the 2 August 2019 at 4.06pm.

    Question : [Re] Inquiry related return and exchange from jes****

    As at 27 August 2019, I still have not received the S$2 refund for your rusty stainless steel tray delivered to me. Please refund the S$2 as promised by you the supplier Pink Pig on the 2 August 2019 at 4.06pm.

    Answer : [Re] Inquiry related return and exchange from jes****

    As at 27 August 2019, I still have not received the S$2 refund for your rusty stainless steel tray delivered to me. Please refund the S$2 as promised by you the supplier Pink Pig on the 2 August 2019 at 4.06pm.

    Question : [Re] Inquiry related return and exchange from jes****

    which order number?

    Answer : [Re] Inquiry related return and exchange from jes****

    ORDER 299671628 in which the stainless steel tray was RUSTY AND STILL RUSTING.

    Question : [Re] Inquiry related return and exchange from jes****

    hi, refund done, though qoo10 system, please check your qmoeny, thanks

    Answer : [Re] Inquiry related return and exchange from jes****

    DID NOT RECEIVE. PLEASE REFUND THE S$2 IMMEDIATELY FOR YOUR RUSTY STAINLESS STEEL TRAY AND IS STILL RUSTING DELIVERED TO ME. A LEMON PRODUCT AND CANNOT BE USE AT ALL.

    Question : [Re] Inquiry related return and exchange from jes****

    DID NOT RECEIVE. PLEASE REFUND THE S$2 IMMEDIATELY FOR YOUR RUSTY STAINLESS STEEL TRAY AND IS STILL RUSTING DELIVERED TO ME. A LEMON PRODUCT AND CANNOT BE USE AT ALL.

    Answer : [Re] Inquiry related return and exchange from jes****

    203 working days

    Question : [Re] Inquiry related return and exchange from jes****

    DID NOT RECEIVE. PLEASE REFUND THE S$2 IMMEDIATELY FOR YOUR RUSTY STAINLESS STEEL TRAY AND IS STILL RUSTING DELIVERED TO ME. A LEMON PRODUCT AND CANNOT BE USE AT ALL.

    Answer : [Re] Inquiry related return and exchange from jes****

    hi,have refunded,thanks

    Question : [Re] Inquiry related return and exchange from jes****

    DID NOT RECEIVE YOUR REFUND! When did you make the refund?

    Answer : [Re] Inquiry related return and exchange from jes****

    Please contact the customer service center,thanks

    Question : [Re] Inquiry related return and exchange from jes****

    Customer Service have been trying to contact you with regard to the S$2 refund but without success. Please refund immediately. Honesty is the best policy.

    Answer : [Re] Inquiry related return and exchange from jes****

    hi,have refunded,do we have to cheat you for sgd 2?

    Question : [Re] Inquiry related return and exchange from jes****

    Please contact Qoo10 customer service immediately as they are still trying to contact you with regard to the whereabout of your above refund.

    Answer : [Re] Inquiry related return and exchange from jes****

    ok

  • Question : Inquiry related cancel and refund from seb****Aug 15, 2019

    My customer review on 26/7:
    Seller answered my query on 17/7 that it would fit my tap with a diameter of 3cm. Just received the holders today and so disappointed that the clamping wheel of the holder is only 2.3cm and impossible to fit and clamp my tap with a 3cm diameter. I need to return the holders for a full refund. Thank you!

    I filed the cancel/refund form as attached and is approved but it is now few weeks later and still no one contacted me about my refund and taking the goods back. I received my creditcard bill today and I was charged for this item! Please refund my money and take your goods back. This has caused me so much problem. Last time buying from Qoo10!

    Answer : [Re] Inquiry related cancel and refund from seb****

    may i have the reason for return?thanks

    Question : [Re] Inquiry related cancel and refund from seb****

    The reason is in my mail above. Did you not read???
    Here it is again:
    The seller replied my question on 17/7 that this tray can fit my tap of 3cm diameter. This is NOT true. The clamp of the tray is only 2.3cm in diameter and CANNOT hold my tap. Please let me know when I can have my refund? When are you going to take the 2 trays back?

    Answer : [Re] Inquiry related cancel and refund from seb****

    pls apply to refund,we'll follow up,thanks

    Question : [Re] Inquiry related cancel and refund from seb****

    Please see my attachment above. I have already applied for refund so many weeks ago! Please follow up and let me know when I can receive my refund and when you can take back your product and end my nightmare. Please reply immediately.

    Answer : [Re] Inquiry related cancel and refund from seb****

    Please see my attachment above. I have already applied for refund so many weeks ago! Please follow up and let me know when I can receive my refund and when you can take back your product and end my nightmare. Please reply immediately.

    Question : [Re] Inquiry related cancel and refund from seb****

    hi, refund done, though qoo10 system, please check your qmoeny, thanks

    Answer : [Re] Inquiry related cancel and refund from seb****

    Refund through Qmoney? What is that? I need a refund from my creditcard. From this traumatic and bad experience, I will not be buying anything on-Line anymore and Qmoney refund means I have to use the money to buy other things? Is this correct? If yes, this is not what I want. I paid you by creditcard and so the refund should be to my creditcard and not through another Channel! Please execute and let me know when are you taking back the 2 trays? Thank you!

    Question : [Re] Inquiry related cancel and refund from seb****

    Refund through Qmoney? What is that? I need a refund from my creditcard. From this traumatic and bad experience, I will not be buying anything on-Line anymore and Qmoney refund means I have to use the money to buy other things? Is this correct? If yes, this is not what I want. I paid you by creditcard and so the refund should be to my creditcard and not through another Channel! Please execute and let me know when are you taking back the 2 trays? Thank you!

    Answer : [Re] Inquiry related cancel and refund from seb****

    Refund through Qmoney? What is that? I need a refund from my creditcard. From this traumatic and bad experience, I will not be buying anything on-Line anymore and Qmoney refund means I have to use the money to buy other things? Is this correct? If yes, this is not what I want. I paid you by creditcard and so the refund should be to my creditcard and not through another Channel! Please execute and let me know when are you taking back the 2 trays? Thank you!

    Question : [Re] Inquiry related cancel and refund from seb****

    pls throw it away,neednt return,thanks

    Answer : [Re] Inquiry related cancel and refund from seb****

    What about my refund? Will you be refunding to my creditcard that I used to pay for the 2 trays?

    Question : [Re] Inquiry related cancel and refund from seb****

    hi, we will refund, you can keep the item , thanks , please check your qmoeny later, thanks

    Answer : [Re] Inquiry related cancel and refund from seb****

    Refund through Qmoney? What is that? I need a refund from my creditcard. From this traumatic and bad experience, I will not be buying anything on-Line anymore and Qmoney refund means I have to use the money to buy other things? Is this correct? If yes, this is NOT what I want. I paid you by creditcard and so the refund should be to my creditcard and not through another Channel. PLEASE CONFIRM?

    Question : [Re] Inquiry related cancel and refund from seb****

    Refund through Qmoney? What is that? I need a refund from my creditcard. From this traumatic and bad experience, I will not be buying anything on-Line anymore and Qmoney refund means I have to use the money to buy other things? Is this correct? If yes, this is NOT what I want. I paid you by creditcard and so the refund should be to my creditcard and not through another Channel. PLEASE CONFIRM?

    Answer : [Re] Inquiry related cancel and refund from seb****

    hi, you can withdraw the qmoeny, thanks

    Question : [Re] Inquiry related cancel and refund from seb****

    How do I transfer to my bank account?

    Answer : [Re] Inquiry related cancel and refund from seb****

    How do I transfer to my bank account?

    Question : [Re] Inquiry related cancel and refund from seb****

    How do I transfer to my bank account?

    Answer : [Re] Inquiry related cancel and refund from seb****

    Please contact the customer service center,thanks

    Question : [Re] Inquiry related cancel and refund from seb****

    Please give me a telephone number and email address to contact the customer service. It is very troublesome to work with Qoo10. Thank you!

    Answer : [Re] Inquiry related cancel and refund from seb****

    sorry,only through Qoo10.thanks

    Question : [Re] Inquiry related cancel and refund from seb****

    How to contact them? Telephone number and email address?

    Answer : [Re] Inquiry related cancel and refund from seb****

    cs@qoo10.sg

    Question : [Re] Inquiry related cancel and refund from seb****

    Thank you!

    Answer : [Re] Inquiry related cancel and refund from seb****

    you're welcome

  • Question : Inquiry related delivery from jes****Jul 25, 2019

    I bought 2 same items on the 14 July 2019 but seller only shipped 1 item to my shipping address. What happened?

    Answer : [Re] Inquiry related delivery from jes****

    sorry for that,we'll give you a refund for missing item,thanks

  • Question : Inquiry for the item from ser****Jul 17, 2019

    Hi Seller, may i know will you restock for Stainless steel fauset rack size: 17x10x3.5cm ? Thanks

    Answer : [Re] Inquiry for the item from ser****

    sorry,no stock now,thanks

  • Question : Inquiry for the item from seb****Jul 16, 2019

    The diameter of my tap is 3cm. Can the holder of this rack be installed on my tap with this diameter?

    Answer : [Re] Inquiry for the item from seb****

    yes,can

+View all Notice, FAQ, Q&A >>
Football/Soccer Theme Banner Birthday Party Decoration Kids Boy Girl Baby Shower Paper Soccer Garlan
Football/Soccer Theme Banner Birthday Party Decoration Kids Boy Girl Baby Shower Paper Soccer Garlan
Item Q&A
  • Question : Inquiry related delivery from cat****Aug 26, 2019

    How long does the delivery take

    Answer : [Re] Inquiry related delivery from cat****

    Hello, normal within 48 hours of the goods issued, about 7 working days to receive the goods, thank you!

免打孔304不锈钢三角篮 浴室置物架浴室厨房挂件角架卫生间置物架
免打孔304不锈钢三角篮 浴室置物架浴室厨房挂件角架卫生间置物架
Item Q&A
  • Question : Inquiry related delivery from ser****Aug 22, 2019

    Hi
    If i add other product in your listing is there any free shipping above $7.90.

    Awaiting your reply asap.

    Answer : [Re] Inquiry related delivery from ser****

    sorry,not

  • Question : Inquiry for the item from gsl****Aug 19, 2019

    What is the maximum weight that it can hold? Any difference between 1.2 and 1.8? After using glue, how to take it out? Thanks.

    Answer : [Re] Inquiry for the item from gsl****

    10 kg

  • Question : Inquiry for the item from lee****Aug 13, 2019

家用旅行用便携式手持挂烫机  蒸汽熨刷
家用旅行用便携式手持挂烫机 蒸汽熨刷
Item Q&A
  • Question : Inquiry for the item from ong****Aug 05, 2019

  • Question : Inquiry for the item from kar****Jul 30, 2019

    For Singapore user, order 220 v or 110 v?

    Answer : [Re] Inquiry for the item from kar****

    220V

  • Question : Inquiry for the item from roz****Jul 30, 2019

    Which voltage do i take for singapore

    Answer : [Re] Inquiry for the item from roz****

    220V

  • Question : 来自con****会员的商品咨询。Jul 30, 2019

    This plug is sg or China?

    Answer : [Re] 来自con****会员的商品咨询。

    china

  • Question : Inquiry for the item from ser****Jul 30, 2019

    Which one to buy for usage in China?

    Answer : [Re] Inquiry for the item from ser****

    220V

+View all Notice, FAQ, Q&A >>
Electric Smokeless Nonstick BBQ Grill Teppanyaki Barbeque Griddle Height Adjustable Barbecue Utensil
Electric Smokeless Nonstick BBQ Grill Teppanyaki Barbeque Griddle Height Adjustable Barbecue Utensil
Item Q&A
TV table mate children s desk, laptop table, learning table, mini folding table.
TV table mate children s desk, laptop table, learning table, mini folding table.
Item Q&A
  • Question : Inquiry for the item from lee****Aug 02, 2019

    Hi seller,

    Do I need to install any parts of the folding table by myself?
    Or it comes in a table without installation?

    Answer : [Re] Inquiry for the item from lee****

    hi,neednt

    Question : [Re] Inquiry for the item from lee****

    Ah I see. Then may I know, how long will it take to arrive Singapore?

    Answer : [Re] Inquiry for the item from lee****

    Hello, normal within 48 hours of the goods issued, about 7 working days to receive the goods, thank you!

    Question : [Re] Inquiry for the item from lee****

    Ah I see. Thanks a lot.

    Answer : [Re] Inquiry for the item from lee****

    you're welcome

  • Question : Inquiry for the item from j.i****May 20, 2019

    Do u have this item in black colour? Thanks

    Answer : [Re] Inquiry for the item from j.i****

    sorry,dont have

Multi-purpose Cute Purple Creative Cement Retro Car Succulent Plants Flower Pot Succulent Plant Cont
Multi-purpose Cute Purple Creative Cement Retro Car Succulent Plants Flower Pot Succulent Plant Cont
Item Q&A
  • Question : Inquiry for the item from Lad****Aug 13, 2019

    Can I know what is the size of the hole to put the soil?

    Answer : [Re] Inquiry for the item from Lad****

    sorry,not measured,thanks

OurWarm 12PCS Paper Bags Halloween Party Goodie Candy Treat Favor Gift Bags Event Party Supplies Hal
OurWarm 12PCS Paper Bags Halloween Party Goodie Candy Treat Favor Gift Bags Event Party Supplies Hal
Item Q&A
  • Question : Inquiry for the item from fat****Aug 10, 2019

    Hi how do I choose which design do I want or it's all mixed into the 12 pieces? :)

    Answer : [Re] Inquiry for the item from fat****

    it's all mixed into the 12 pieces

High Quality Cute Mini Stainless Steel Food Tongs Clip Silicone Hand Design Sugar Cake Clip color ra
High Quality Cute Mini Stainless Steel Food Tongs Clip Silicone Hand Design Sugar Cake Clip color ra
Item Q&A
  • Question : Inquiry for the item from sha****Aug 09, 2019

    How much heat can the silicone take? I will be using it for hot food and I hope it doesn’t melt.

    Answer : [Re] Inquiry for the item from sha****

    hi,we'll update,thanks

  • Question : Inquiry for the item from yan****Jun 10, 2019

    Hello, is this price for 1 tong or 4 tongs?

    Answer : [Re] Inquiry for the item from yan****

    1 tong