Q&A board

Q & A Lists
Item Question & Answer
/ Down jacket / jacket / unisex!Plus Size up to 110kgWinter Ultra Light Down Jacket 90% Duck Down Ho
/ Down jacket / jacket / unisex!Plus Size up to 110kgWinter Ultra Light Down Jacket 90% Duck Down Ho
Item Q&A
  • Question : Inquiry for the item from bec****Oct 14, 2019

  • Question : Inquiry for the item from tat****Oct 10, 2019

  • Question : Inquiry related delivery from jer****Oct 10, 2019

  • Question : Inquiry for the item from jer****Sep 28, 2019

  • Question : Inquiry for the item from tan****Sep 23, 2019

    Can this jacket able to withstand winter of minus 20 Deg C?

    Answer : [Re] Inquiry for the item from tan****

    sorry,cant

    Question : [Re] Inquiry for the item from tan****

    What is the temperature that this jacket can withstand?

    Answer : [Re] Inquiry for the item from tan****

    -5

    Question : [Re] Inquiry for the item from tan****

    Thank you for feedback

    Answer : [Re] Inquiry for the item from tan****

    you're welcome

+View all Notice, FAQ, Q&A >>
Halloween Costumes for Children Kids Witch Costume Fancy Fantasia Infant Witch Cosplay for Girl Girl
Halloween Costumes for Children Kids Witch Costume Fancy Fantasia Infant Witch Cosplay for Girl Girl
Item Q&A
  • Question : Inquiry for the item from viv****Oct 14, 2019

    Witch broom included?

    Answer : [Re] Inquiry for the item from viv****

    hi,not

  • Question : Inquiry for the item from nao****Sep 21, 2019

    Does bloom stick come with the costume?

    Answer : [Re] Inquiry for the item from nao****

    hi,not

  • Question : Urgent delivery statusOct 26, 2018

    Please confirm if item can be received today? Otherwise, please let me know how to expedite or can cancel. Thanks.

    Answer : [Re] Urgent delivery status

    hi, can you call Tel : +65-6661-9100 for the delivery date , thank

  • Question : Inquiry related delivery from cec****Oct 19, 2018

/ Down jacket / jacket / ★PROMO!!! ★Light childrens winter jackets Kids Duck Down Coat Baby jacket f
/ Down jacket / jacket / ★PROMO!!! ★Light childrens winter jackets Kids Duck Down Coat Baby jacket f
Item Q&A
  • Question : Inquiry for the item from jui****Oct 09, 2019

  • Question : Inquiry for the item from Ali****Sep 21, 2019

    This is for what temperature?

    Answer : [Re] Inquiry for the item from Ali****

    -5

  • Question : Inquiry for the item from con****Jan 18, 2019

    Hi if I buy one adult male duck down jacket and one child duck down jacket do I qualify for free shipping? If so how do I go about getting free shipping from qoo10 app?

    Answer : [Re] Inquiry for the item from con****

    sorry,cant

  • Question : Inquiry from npg****Dec 11, 2018

    Hi I ordered based on previous answer about the colour code. Just want to make sure that I ordered correctly. I want to get orange color

    Answer : [Re] Inquiry from npg****

    yes,color 6 is orange,thanks

  • Question : Inquiry for the item from s3_****Oct 30, 2018

    What model no is green color?

    Answer : [Re] Inquiry for the item from s3_****

    7, thanks

+View all Notice, FAQ, Q&A >>
★buy 3 fr shipping★Ramialali Men Sandals Summer Breathable Hole Shoes Men Casual Shoes Outdoor
★buy 3 fr shipping★Ramialali Men Sandals Summer Breathable Hole Shoes Men Casual Shoes Outdoor
Item Q&A
  • Question : Inquiry related return and exchange from Ric****Sep 30, 2019

    Hi,
    I understand I have to bear the shipping cost if exchange is been made. How much is the cost and how do I go about doing it? Thanks.

    Answer : [Re] Inquiry related return and exchange from Ric****

    hi,you need to consult your local post office,thanks

  • Question : Inquiry related return and exchange from Ric****Sep 30, 2019

    Hi,
    I made a mistake in my purchase and would like to make an exchange.
    My cart no: 129584581
    Order no: 304459894
    I would like to exchange to color:4 size:5.
    Thanks.


    Best regards,
    Ricky Low

    Answer : [Re] Inquiry related return and exchange from Ric****

    hi,if you want to exchange,you need bear the shipping fee,thanks

  • Question : Inquiry for the item from aci****Aug 20, 2019

    What size to order if foot length is 24.5cm? Thank u!

    Answer : [Re] Inquiry for the item from aci****

    39

  • Question : Inquiry related return and exchange from kue****Jul 16, 2019

    i have received the items today but the size is too big.

    I would like to change the size for both sandals to SIZE 9 (43). Please confirm when you can come to collect and exchange.

    Thank you.

    Answer : [Re] Inquiry related return and exchange from kue****

    hi,if you want to exchange,you need bear the shipping fee,thanks

    Question : [Re] Inquiry related return and exchange from kue****

    How much is the shipping fee? Or I can come to your shop in Singapore to change.

    Answer : [Re] Inquiry related return and exchange from kue****

    hi,you need to consult your local post office,thanks

    Question : [Re] Inquiry related return and exchange from kue****

    What is the process for return? Do I return the products first and you will ship after receiving? Please advise.

    Answer : [Re] Inquiry related return and exchange from kue****

    yes

  • Question : Inquiry for the item from tt_****May 01, 2019

+View all Notice, FAQ, Q&A >>
小米电蚊拍 / 充电式 / 家用苍蝇拍 / 强力多功能 / 蚊子拍 / 打灭蚊子神器
小米电蚊拍 / 充电式 / 家用苍蝇拍 / 强力多功能 / 蚊子拍 / 打灭蚊子神器
Item Q&A
  • Question : Inquiry for the item from ohv****Sep 22, 2019

    Can I turn it on throughout the night and place it at the storage base?

    Answer : [Re] Inquiry for the item from ohv****

    yes,can

  • Question : Inquiry from 262****Aug 02, 2019

  • Question : Inquiry for the item from tan****Jul 30, 2019

    Is this 3life Swatter come with any warranty?

    Answer : [Re] Inquiry for the item from tan****

    one months

  • Question : Inquiry for the item from sim****May 16, 2019

    Hi,

    Re: Order no.295515290 White color

    I ordered on 8 May and today I received the swatter today but missing the storage base ???

    1 x Electric Mosquito Swatter
    1 x Storage Base (this was not included) ***
    1 x Charging Cable

    Kindly reply asap before I confirm receipt of order.

    Answer : [Re] Inquiry for the item from sim****

    may i have a pic of what you received?thanks

    Question : [Re] Inquiry for the item from sim****

    Please find requested picture. It came in box packing, bubble packed and plastic enveloped.

    Answer : [Re] Inquiry for the item from sim****

    sorry for that,we'll refund you sgd 2,can you accept?thanks

    Question : [Re] Inquiry for the item from sim****

    Hi,
    We bought it as a set and without the stand it defeats the purpose. Hence we prefer you please send us the stand, we do not want the refund.

    Answer : [Re] Inquiry for the item from sim****

    ok,we'll check with wharehouse,thanks

    Question : [Re] Inquiry for the item from sim****

    Thanks for quick response, meantime I tried out the swatter and it works good but how do I remove the insects stuck inside the grid ?

    Answer : [Re] Inquiry for the item from sim****

    hi,you just have to clean it up,thanks

    Question : [Re] Inquiry for the item from sim****

    I have just made another order no.296126962 for my brother. Please confirm you will add in my missing stand before you ship out this new order. It will be faster for me to collect the stand from my brother.

    Answer : [Re] Inquiry for the item from sim****

    ok,we'll check,thanks

    Question : [Re] Inquiry for the item from sim****

    Hi, just received email update informing Order no. : 296126962 will be shipping out 22 May. Please confirm you will add in the missing stand as I requested.

    Answer : [Re] Inquiry for the item from sim****

    ok,noted,thanks

    Question : [Re] Inquiry for the item from sim****

    Please confirm the missing stand has been sent together with the new order !

    Answer : [Re] Inquiry for the item from sim****

    yes

    Question : [Re] Inquiry for the item from sim****

    My brother recd his order 127009058 on 25/May and I collected the missing stand from him on 1/Jun and very happy with it. At first I thought the stand is packed in the same box but actually it is in separate box. So the error was due to yr shipping to bypack. Luckily I ordered a 2nd one otherwise I think it will take long time for me to receive the stand.

    Answer : [Re] Inquiry for the item from sim****

    ok,thanks

  • Question : Inquiry for the item from pin****May 28, 2019

    Can use for houseflies?

    Answer : [Re] Inquiry for the item from pin****

    sorry,cant

★buy 2 fr shipping★Anti-season clearance new light down jacket mens collar hooded large size lightweight slim short cas
★buy 2 fr shipping★Anti-season clearance new light down jacket mens collar hooded large size lightweight slim short cas
Item Q&A
  • Question : Inquiry for the item from neo****Sep 21, 2019

  • Question : Inquiry for the item from hyo****Jan 02, 2019

  • Question : Inquiry for the item from kat****Jan 03, 2019

    Bought 1 pc from another seller the duck feathers came out so easily. How is your quality? Like Uniqlo?

    Answer : [Re] Inquiry for the item from kat****

    you get what you pay for,thanks

    Question : [Re] Inquiry for the item from kat****

    How is your down jacket quality?

    Answer : [Re] Inquiry for the item from kat****

    The price is cheap and the quality can't compare with that in the market,thanks

  • Question : Inquiry for the item from jes****Dec 10, 2018

  • Question : Inquiry related delivery from j.a****Dec 05, 2018

    I need it before 20th Dec is it possible?

    Answer : [Re] Inquiry related delivery from j.a****

    yes,can

    Question : [Re] Inquiry related delivery from j.a****

    If I placed order today?

    Answer : [Re] Inquiry related delivery from j.a****

    My chest size 108cm which should I order?

    Question : [Re] Inquiry related delivery from j.a****

    M

+View all Notice, FAQ, Q&A >>
★1+1=$9.9★buy 3 free shipping ♠ Mother underwear bra underwear bra no bra cotton vest front button bra cotton general.
★1+1=$9.9★buy 3 free shipping ♠ Mother underwear bra underwear bra no bra cotton vest front button bra cotton general.
Item Q&A
  • Question : Inquiry for the item from 242****Aug 06, 2019

    Hi

    any padding ?

    tks

    Answer : [Re] Inquiry for the item from 242****

    hi,dont have

  • Question : Inquiry for the item from q_7****Jul 22, 2019

    So the price now is $12.90 for 1 piece?

    Please delete the description because it is confusing

    Answer : [Re] Inquiry for the item from q_7****

    2 pcs

  • Question : Inquiry for the item from 233****Jul 22, 2019

    Is this 9.90 for 2 pieces (1+1) ?

    Why is the pricing 12.90?

    Answer : [Re] Inquiry for the item from 233****

    now the promotion is over,thanks

  • Question : Inquiry related delivery from 233****Jun 02, 2019

    Hi, can I self-collect? so no shipping fees required.

    Answer : [Re] Inquiry related delivery from 233****

    sorry,cant

  • Question : Inquiry for the item from j_n****Jun 01, 2019

    Hi Seller, what's the difference between option 4,9 and 15?

    Answer : [Re] Inquiry for the item from j_n****

    different colors

+View all Notice, FAQ, Q&A >>
【buy 2 fr shipping】2018 new autumn winter vest women waistcoat thickening hooded solid cotton vest f
【buy 2 fr shipping】2018 new autumn winter vest women waistcoat thickening hooded solid cotton vest f
Item Q&A
  • Question : Inquiry for the item from 211****Jul 18, 2019

    Hi

    Please advise delivery time to Singapore for L size Item 4, chilly red.

    Thank you
    Dor

    Answer : [Re] Inquiry for the item from 211****

    Hello, normal within 48 hours of the goods issued, about 7 working days to receive the goods, thank you!

  • Question : which size?Oct 26, 2018

    Hi Seller
    Model 4 (Red - vest)
    i am tall :162cm bust: 84cm weight:52kg
    can i choose M size ? or L size?
    Thanks

    Answer : [Re] which size?

    l, thanks

  • Question : Inquiry related delivery from sc.****Oct 25, 2018

    Hi, if i order now can receive the item on 29 0ct. Pls advise
    Thanks

    Answer : [Re] Inquiry related delivery from sc.****

    sorry, cant , delivery take around 1 week, thanks

  • Question : Inquiry related delivery from see****Sep 28, 2018

    Any free shipping for 1 pc if I'm also ordering 2pc of your jacket?

    Answer : [Re] Inquiry related delivery from see****

    sorry,not

  • Question : Inquiry for the item from see****Sep 28, 2018

    Which size pls?
    Bust 90cm
    Height 167cm
    Weight 56kg

    Answer : [Re] Inquiry for the item from see****

    L

+View all Notice, FAQ, Q&A >>
♥buy 3 fr shipping♥Cuttlefish with Cumm cuttlefish with waist logo logo fashion jewelry casual
♥buy 3 fr shipping♥Cuttlefish with Cumm cuttlefish with waist logo logo fashion jewelry casual
Item Q&A
望远镜/万花筒 / 儿童玩具 / 多棱镜 / 望远镜 / 幼儿园学生 / DIY成人男孩GI
望远镜/万花筒 / 儿童玩具 / 多棱镜 / 望远镜 / 幼儿园学生 / DIY成人男孩GI
Item Q&A
  • Question : Inquiry for the item from jac****Jul 04, 2019

    Hi,

    If I'm getting 15~20 pcs, would there be discount?

    Regards.

    Answer : [Re] Inquiry for the item from jac****

    sorry,this is the lowest price,thanks

New Korean version of the slim long evening dress bridesmaid dress
New Korean version of the slim long evening dress bridesmaid dress
Item Q&A
  • Question : Inquiry for the item from cry****Jul 02, 2019

    Hi can ask if u got a bigger size, bust inch 130 cm?

    Answer : [Re] Inquiry for the item from cry****

    sorry,not

Long cheongsam autumn 2019 new female catwalk show improved etiquette cheongsam dress annual perform
Long cheongsam autumn 2019 new female catwalk show improved etiquette cheongsam dress annual perform
Item Q&A
文艺大摆裙 / 夏季新款 / 可收腰 / 宽松 / 大码 / 棉麻 / 连衣裙
文艺大摆裙 / 夏季新款 / 可收腰 / 宽松 / 大码 / 棉麻 / 连衣裙
Item Q&A
  • Question : Inquiry related return and exchange from 261****Jun 24, 2019

  • Question : Inquiry for the item from bro****Jun 21, 2019

    Hi seller,

    Dress A, that elastic stuff is suppose to be at waist level right? When I wear is actually above my waist. Can return?

    Also dress C seems to big for me?

    I would like to have both dresses to be returned and refunded. Both my dresses are in M size. If u have buyer requesting for M size, can you get your courier supplier to collect from me & delivery to another buyer? Please advise. Thanks

    Answer : [Re] Inquiry for the item from bro****

    The elastic is below the chest and above the waist,if you want to return,you need bear the shipping fee,thanks

    Question : [Re] Inquiry for the item from bro****

    Thanks for your reply. U mean the trend now is that the elastic part is between waist & chest? Or is a joke? Ha! But your pic obviously shows is at waist level with loose piece hanging out. This is so deceiving.

    Btw, I have proposed a solution that I do not have to return. U just transfer the item to another buyer locally.

    Answer : [Re] Inquiry for the item from bro****

    sorry,cant,the color and size don't always match,thanks

    Question : [Re] Inquiry for the item from bro****

    U have so many buyers sure have 1 that match. So what's the shipping fee?

    Answer : [Re] Inquiry for the item from bro****

    You need to consult your local post office,thanks

    Question : [Re] Inquiry for the item from bro****

    Return address to CWT Jurong East logistics Centre? My office there leh. Dont need to consult local post office. I just walk there. Can?

    Answer : [Re] Inquiry for the item from bro****

    #325A, Kowloon Building, Liyuan Road, Yingqian Street, Cravens District, Weifang City, Shandong Province, China261045.TEL:186 5472 8512,Liu Zengqiang(山东省潍坊市奎文区樱前街梨园路九龙大厦325A)

    Question : [Re] Inquiry for the item from bro****

    Oh then that return address to CWT is for show? 🙄🙄🙄

    Answer : [Re] Inquiry for the item from bro****

    #325A, Kowloon Building, Liyuan Road, Yingqian Street, Cravens District, Weifang City, Shandong Province, China261045.TEL:186 5472 8512,Liu Zengqiang(山东省潍坊市奎文区樱前街梨园路九龙大厦325A)
    pls return it to this address,thanks

  • Question : Inquiry for the item from lyn****Jun 22, 2019

    Hi,

    I am 68kg 164cm. Vital 93cm 83cm 100cm. For item E, F and G which size should I choose? Please advise. Thks.

    Answer : [Re] Inquiry for the item from lyn****

    sorry,cant fit,the available size is a little too small for you,thanks

  • Question : Inquiry for the item from mad****Jun 22, 2019

  • Question : Inquiry for the item from 233****Jun 21, 2019

+View all Notice, FAQ, Q&A >>
♥Buy 2 Free shipping♥Xiaomi Mijia Colorful small 10Lbackpack level4 waterproof Ykk zipper School bag
♥Buy 2 Free shipping♥Xiaomi Mijia Colorful small 10Lbackpack level4 waterproof Ykk zipper School bag
Item Q&A
  • Question : Inquiry related delivery from icy****Jun 21, 2019

    Seller,

    I sent u inquiry pertaining to my order# 298107902 3-4 times already.

    Can u look into it and revert me ASAP before shipment?????

    Answer : [Re] Inquiry related delivery from icy****

    Please cancel the order directly,thanks

    Question : [Re] Inquiry related delivery from icy****

    I already cancelled. Kindly advise refund

    Answer : [Re] Inquiry related delivery from icy****

    The system will automatically be returned to your payment card account,thanks

  • Question : Inquiry related delivery from 240****Jun 20, 2019

    HI

    You indicated that buy 2 Free shipping, but i click two, the shipping cost is 4.90?

    Please advice on the shipping charge?

    Thanks

    Answer : [Re] Inquiry related delivery from 240****

    sorry,there is no free mail now,thanks

床上用品/四件套/天丝贡缎/ 冰丝/ 1.8M床单/被套/纯色四件套
床上用品/四件套/天丝贡缎/ 冰丝/ 1.8M床单/被套/纯色四件套
Item Q&A
  • Question : Inquiry for the item from ooi****Jun 03, 2019

    If I want super single so which I need to select?

    Answer : [Re] Inquiry for the item from ooi****

    sorry,cant

  • Question : Inquiry for the item from lee****May 11, 2019

    1. What is the colour of #11 - medium cream, light cream, beige or light yellow or gold or what colour. I’m looking for light cream beige or rice beige colour
    2. What is in the 4 pcs set .
    3. What is the difference/ meaning between 1.5m & 1.8m ?

    Answer : [Re] Inquiry for the item from lee****

    hi,please refer pic, and bedsheet pillow cover ,quilt cover, thanks , 1.5 and 1.8 refer to the width of your bed

仙女裤/宅宅裤
仙女裤/宅宅裤
Item Q&A
  • Question : Inquiry for the item from mon****May 10, 2019

    Hi my order no.294773885/6 which were ordered on 24th April had not been received. Pls advise asap. .Tks

    Answer : [Re] Inquiry for the item from mon****

    sorry, can you call (by/at) Johnny
    (Contact no.: 9338-9459) to check, thanks

  • Question : Inquiry for the item from Iri****Apr 19, 2019

    Hi Seller the price is still 6.90 and not 5.90 as advertised
    Please advise

    Answer : [Re] Inquiry for the item from Iri****

    hi,it is sgd 6.9,thanks

    Question : [Re] Inquiry for the item from Iri****

    Hi seller today it advertised as 5.90 super sales. only for today . can u check

    Answer : [Re] Inquiry for the item from Iri****

    Hi seller attached the screenshot

    Question : [Re] Inquiry for the item from Iri****

    sorry,the event is over,thanks

    Answer : [Re] Inquiry for the item from Iri****

    HI Seller I still see the same price advertised today can you advise and update your price

    Question : [Re] Inquiry for the item from Iri****

    soryr for that,we'll update asap,thanks

    Answer : [Re] Inquiry for the item from Iri****

    Hi Seller
    Note that the offer is back at 5.90. I want to order 1pc black and 1 red can u update yr price

    Question : [Re] Inquiry for the item from Iri****

    hi, the promotion ended, now is 6. 9

  • Question : Inquiry related cancel and refund from Aly****Apr 17, 2019

    Re: Cart 126216489
    Hi, I paid $13.80 in total, why was I refunded only $2? Thanks!

    Answer : [Re] Inquiry related cancel and refund from Aly****

    Please contact the customer service center,thanks

    Question : [Re] Inquiry related cancel and refund from Aly****

    Escalated to customer service. I bought 2 items $6.90 with free shipping and you only refunded $6.90-$4.90=$2 for 1 item. Item was not shipped out and I was charged shipping at $4.90 for nothing.

    Answer : [Re] Inquiry related cancel and refund from Aly****

    Thanks! I received your full refund a while ago.

    Question : [Re] Inquiry related cancel and refund from Aly****

    ok,thanks

  • Question : Inquiry for the item from dor****Apr 16, 2019

    Hi seller
    I like to buy 2 pcs but no options to choose colours preference .
    Pls assist
    Thanks

    Answer : [Re] Inquiry for the item from dor****

    hi, please check the option pic, thanks

/ Artificial plants / Artificial flower / Potted plant /Mini simulation plant artificial flower pott
/ Artificial plants / Artificial flower / Potted plant /Mini simulation plant artificial flower pott
Item Q&A
  • Question : Inquiry related delivery from hel****May 05, 2019

    How tall is the plant together with the pot? I cant see the dimensions in the picture you posted here.

    Answer : [Re] Inquiry related delivery from hel****

    Please refer to the size, thank you!

  • Question : Inquiry for the item from hel****May 05, 2019

    How tall is the plant together with the pot? I cant see the dimensions in the picture you posted here.

    Answer : [Re] Inquiry for the item from hel****

    Please refer to the size, thank you!

  • Question : Inquiry for the item from ang****Jan 16, 2019

    Hi do u have this design? The green Color one . Thanks

    Answer : [Re] Inquiry for the item from ang****

    sorry,dont have now

  • Question : Inquiry for the item from cas****Oct 04, 2018

    What is this item dimension?

    Answer : [Re] Inquiry for the item from cas****

    11x19cm thanks

情侣睡衣 /韩版针织/棉睡衣/女 卡通休闲男士短袖家居服套装
情侣睡衣 /韩版针织/棉睡衣/女 卡通休闲男士短袖家居服套装
Item Q&A
  • Question : Inquiry for the item from joa****Apr 20, 2019

    Does the pajamas come with T shirt and shorts ? Or just the T shirt only?

    Answer : [Re] Inquiry for the item from joa****

    come with T shirt and shorts

bag shoulder strap fashion handbag women
bag shoulder strap fashion handbag women
Item Q&A
  • Question : Inquiry for the item from jem****Apr 15, 2019

    what type no. is the one ive attached? this is my second order and I hope correct item will be delivered to me.

    i want this with silver buckle. it the one with black accent.

    Answer : [Re] Inquiry for the item from jem****

    Hi, only the golden buckle

    Question : [Re] Inquiry for the item from jem****

    when will you have the silver buckle?

    Answer : [Re] Inquiry for the item from jem****

    sorry,not sure,thanks

  • Question : Inquiry for the item from jem****Apr 16, 2019

    when will you have the silver buckle?

    Answer : [Re] Inquiry for the item from jem****

    sorry,not sure,thanks

  • Question : Inquiry for the item from gue****Mar 13, 2019

复仇者联盟4t恤 量子之战短袖
复仇者联盟4t恤 量子之战短袖
Item Q&A
棉麻阔腿裤大码女装松紧腰宽松九分裤
棉麻阔腿裤大码女装松紧腰宽松九分裤
Item Q&A
  • Question : Inquiry for the item from Chi****Apr 03, 2019

    Hi
    Can help me to check
    I order 2
    But I’m receiving only 1

    Answer : [Re] Inquiry for the item from Chi****

    sorry, may i have order number for the shortage item ? we will resend to you, thanks

    Question : [Re] Inquiry for the item from Chi****

    Colour number 7 sz M
    Please to delivery ASAP
    Thnks

    Answer : [Re] Inquiry for the item from Chi****

    sorry for that,this item is out of stock,we'll give you a refund,thanks

    Question : [Re] Inquiry for the item from Chi****

    U gv me number 8 sz s
    How?

    Answer : [Re] Inquiry for the item from Chi****

    ok,we'll resend it to you,thanks

    Question : [Re] Inquiry for the item from Chi****

    Hi
    Can I know
    My parcel delivery anot?

    Answer : [Re] Inquiry for the item from Chi****

    sorry,we'll check with delivery company,thanks

    Question : [Re] Inquiry for the item from Chi****

    Can let me know ?

    Answer : [Re] Inquiry for the item from Chi****

    sorry,the delivery company is checking,thanks

Clear store sales☁Cloud 9 Blanc de Whitening Cream☁Anti Wrinkle+Anti Freckles☁Korea Hot Selling
Clear store sales☁Cloud 9 Blanc de Whitening Cream☁Anti Wrinkle+Anti Freckles☁Korea Hot Selling
Item Q&A
  • Question : Inquiry for the item from mir****Apr 07, 2019

    Hi seller, may I check with you when is the expire date?

    Answer : [Re] Inquiry for the item from mir****

    dec 2019, thanks

    Question : [Re] Inquiry for the item from mir****

    Thanks for replying.

    Answer : [Re] Inquiry for the item from mir****

    thanks

  • Question : Inquiry for the item from 260****Apr 06, 2019

    Dear Seller, is this Cloud 9 Whitening Cream made in Korea or China?

    Answer : [Re] Inquiry for the item from 260****

    this from shanghai

LAIKOU Face Concealer Cream Make up primer Invisible Pore Wrinkle Cover Pores Concealer Foundation B
LAIKOU Face Concealer Cream Make up primer Invisible Pore Wrinkle Cover Pores Concealer Foundation B
Item Q&A
  • Question : Inquiry for the item from lim****Mar 27, 2019

    Hi..What is the difference for the 3 colors?
    Thanks

    Answer : [Re] Inquiry for the item from lim****

    For different skin tones,thanks

    Question : [Re] Inquiry for the item from lim****

    Ok. Thanks

    Answer : [Re] Inquiry for the item from lim****

    welcome

Queens Brand Piece Pearl Cream 25G Balance Oil Skin Cream
Queens Brand Piece Pearl Cream 25G Balance Oil Skin Cream
Item Q&A
  • Question : Inquiry for the item from taz****Feb 15, 2019

    Hi, is this new package? Last time is purple container?

    Answer : [Re] Inquiry for the item from taz****

    hi, yes, new one, thanks

Kevin recommends American Elvis+elvin Rose/Grape Moisturizing Mask
Kevin recommends American Elvis+elvin Rose/Grape Moisturizing Mask
Item Q&A
  • Question : Inquiry for the item from 260****Feb 14, 2019

    Hi may I know is it a pack of 4 or just a single sheet of mask for $27.90?

    Answer : [Re] Inquiry for the item from 260****

    price for 1 pc, thanks

Lucky Cat Decoration Opening Gift Gift Electric Shake Ceramic Fortune Cat Shop
Lucky Cat Decoration Opening Gift Gift Electric Shake Ceramic Fortune Cat Shop
Item Q&A
  • Question : Inquiry for the item from eve****Feb 13, 2019

    Hi seller, I want to get the USB plug.

    Are you able to sell it alone?

    Answer : [Re] Inquiry for the item from eve****

    sorry, cant

♥SG warehouse delivery♥Monopoly deal millionaire board game
♥SG warehouse delivery♥Monopoly deal millionaire board game
Item Q&A
  • Question : Inquiry for the item from nig****Jan 14, 2019

    Hi.

    Is this English version?

    Thanks.

    Answer : [Re] Inquiry for the item from nig****

    yes

  • Question : Inquiry related delivery from chr****Dec 07, 2018

    Hi seller, if I order now when can I get the items. Need it on 23 Dec 18. Thanks!

    Answer : [Re] Inquiry related delivery from chr****

    yes,can

  • Question : Inquiry for the item from jam****Nov 16, 2018

    Any restock soon?

    Answer : [Re] Inquiry for the item from jam****

    sorry,not

  • Question : shipping timeOct 19, 2018

    if i buy today can it be deliver today?

    Answer : [Re] shipping time

    hi, around 2 days, thanks

Half-high collar thick sweater womens head loose 2018 autumn and winter new lazy wind inside a twis
Half-high collar thick sweater womens head loose 2018 autumn and winter new lazy wind inside a twis
Item Q&A
  • Question : Inquiry for the item from lyn****Dec 31, 2018

    Missing item ,
    Order 3 pair of slipper but only came 1 pair. Pls tell me what happen.

    Answer : [Re] Inquiry for the item from lyn****

    hi, may i have order number for the shortage item ? we will check for you , thanks

    Question : [Re] Inquiry for the item from lyn****

    Missing item
    Order no: 286238634 ( model : 13 / size : 40 )
    Order no: 286238635 ( model : 14 / size : 40 )

    This is the 2 order no that is missing.
    I have attached the photo below.

    Pls refund me.

    Answer : [Re] Inquiry for the item from lyn****

    Missing item
    Order no: 286238634 ( model : 13 / size : 40 )
    Order no: 286238635 ( model : 14 / size : 40 )

    This is the 2 order no that is missing.
    I have attached the photo below.

    Pls refund me.

    Question : [Re] Inquiry for the item from lyn****

    hi, refund done, though qoo10 system, please check your qmoeny, thanks

  • Question : Inquiry for the item from lyn****Dec 31, 2018

    Missing item ,
    Order 3 pair of slipper but only came 1 pair. Pls tell me what happen.

    Answer : [Re] Inquiry for the item from lyn****

    hi, may i have order number for the shortage item ? we will check for you , thanks

  • Question : Inquiry for the item from myn****Nov 01, 2018

    Hi.. photo put $5.90.. but place order is $9.90.. no more promo?

    Answer : [Re] Inquiry for the item from myn****

    we will set the promotion, please check later, tahnks

    Question : [Re] Inquiry for the item from myn****

    Hi. I ordered 2 pairs of slippers.. but only received 1.

    Answer : [Re] Inquiry for the item from myn****

    sorry for that,we'll give you a refund for missing item,thanks