Q&A board

Q & A Lists
Item Question & Answer
KDK M11SU CEILING FAN WITH REMOTE CONTROL /WALL FAN/STAND FAN / 110CM / AVAILABLE IN WHITE AND GREY
KDK M11SU CEILING FAN WITH REMOTE CONTROL /WALL FAN/STAND FAN / 110CM / AVAILABLE IN WHITE AND GREY
Item Q&A
  • Question : Inquiry for the item from woo****Jul 20, 2019

    How much is the installation?

    Answer : [Re] Inquiry for the item from woo****

    Hello customer

    Apologies that we do not provide installations
    Customers need to source for external handy man to install
    Thank you

  • Question : Inquiry for the item from fan****Jun 19, 2019

  • Question : Inquiry for the item from den****Apr 08, 2019

    Installation provided? Thank you.

    Answer : [Re] Inquiry for the item from den****

    Hello ,

    No installation is provided
    Thanks

WORX 20V 4.0AH WU629.9 CORDLESS HYDROSHOT PORTABLE HIGH PRESSURE WASHER / HIGH PRESSURE CLEANER
WORX 20V 4.0AH WU629.9 CORDLESS HYDROSHOT PORTABLE HIGH PRESSURE WASHER / HIGH PRESSURE CLEANER
Item Q&A
  • Question : Inquiry for the item from tak****Jul 19, 2019

    Hi,
    You sell the battery WA3595 only?
    How much?
    Please provide link.
    Thanks

    Answer : [Re] Inquiry for the item from tak****

    Hello customer
    Sorry we do not sell the battery

  • Question : Inquiry for the item from adr****Jun 13, 2019

    Hi is item currently in stock?

    What's the warranty like? If have warranty under shop or agent?

    Thanks

    Answer : [Re] Inquiry for the item from adr****

    Hello ,

    Apologies new stock coming early July
    This is an export set therefore only 7 days warranty by us

    Thanks

HITACHI RH650V DIGITAL HEAT GUN / 2000W HEAT GUN / ADJUST YOUR TEMPERATURE TO SUIT YOUR NEEDS
HITACHI RH650V DIGITAL HEAT GUN / 2000W HEAT GUN / ADJUST YOUR TEMPERATURE TO SUIT YOUR NEEDS
Item Q&A
  • Question : Inquiry for the item from Jen****Jul 19, 2019

    Hi. What is the voltage for this heat gun? Is it 220V so useable in SG without special adaptor? Thanks.

    Answer : [Re] Inquiry for the item from Jen****

    Hi,

    220V, comes with US 2 pin plug , required adapter

    Thank you

  • Question : Inquiry for the item from jos****Dec 13, 2018

  • Question : Original Hitachi carrying caseAug 19, 2018

    Hi, does this heat gun comes with accessories (5 nozzles) and the original hitachi carrying case? Is it brand new? Thanks.

    Answer : [Re] Original Hitachi carrying case

    Hello ,
    Yes comes with 5 nozzles
    Brand new , orginal.

    Thank you

    Question : [Re] Original Hitachi carrying case

    How about the original Hitachi hard cover carrying case?

    Answer : [Re] Original Hitachi carrying case

    Yes orginal hitachi hard cover carrying case

  • Question : Inquiry for the item from mar****Apr 10, 2018

    How many months warranty and where is the service center?

    Answer : [Re] Inquiry for the item from mar****

    Hello buyer ,

    6 months warranty and service center is in jurong area

    Thank you

    Question : [Re] Inquiry for the item from mar****

    Is this a shop warranty or hitachi?

    Answer : [Re] Inquiry for the item from mar****

    Hitachi agent itself :)

    Thank you

  • Question : accessoryMar 11, 2018

    what accessories do it include? thank

    Answer : [Re] accessory

    Hello buyer ,

    Includes 5 nozzles

    Thank you:)

+View all Notice, FAQ, Q&A >>
powertools.sg 710W JIGSAW / JIG SAW / ELECTRIC JIG SAW / UP TO 45 DEGREES CUT
powertools.sg 710W JIGSAW / JIG SAW / ELECTRIC JIG SAW / UP TO 45 DEGREES CUT
Item Q&A
  • Question : Inquiry related delivery from kai****Jul 18, 2019

    Hi, if I order now then by when can deliver? Today? Tomorrow?

    Answer : [Re] Inquiry related delivery from kai****

    Hello customer,

    For urgent request ,
    You can pay COD when we deliver to you , $42 cash
    Earliest delivery slot would be tonight 930pm-1030pm
    You can contact us @ 96652756

    For ordering through qoo10 by today, we will ship out your item tomorrow to qxpress and qxpress will deliver to you on Saturday
    Thank you

    Question : [Re] Inquiry related delivery from kai****

    I like to get by tonight, but $42 includes what?

    Answer : [Re] Inquiry related delivery from kai****

    .

  • Question : Inquiry for the item from cha****Feb 20, 2019

    Hi seller, are the blades U-type or T-type to be used in this jigsaw?

    Answer : [Re] Inquiry for the item from cha****

    Hello ,

    T-Shank blades for this jigsaw

    Thank you

  • Question : Inquiry for the item from lim****Nov 07, 2018

    how long to ship or where to pickup? thks

    Answer : [Re] Inquiry for the item from lim****

    Hello , ready stock , therefore if you order today , will arrive @ your house on Friday

  • Question : Inquiry for the item from jur****Aug 25, 2018

    Does it come with any blades?

    Answer : [Re] Inquiry for the item from jur****

    Hello ,

    By default comes with no blades .
    You will need to top up or use your own
    Thank you

  • Question : Ex-Stock and delivery timeJun 22, 2018

BOSCH 18V GSB 180-LI CORDLESS IMPACT DRILL DRIVER + 41 PCS COMBINATION SET / FREE ACCESSORIES
BOSCH 18V GSB 180-LI CORDLESS IMPACT DRILL DRIVER + 41 PCS COMBINATION SET / FREE ACCESSORIES
Item Q&A
  • Question : Inquiry for the item from swa****Jul 18, 2019

  • Question : Inquiry for the item from lls****Dec 03, 2018

    Hi , does this drill come with the 41 pcs combination set , batteries and L- Boxx as shown (& which L-Boxx model ) , Thanks .

    Answer : [Re] Inquiry for the item from lls****

    Hello ,
    Comes with 41 pcs combination set , 2 batteries , 1 charger and 1 drill
    The boxx is a special boxx just for this model . U can refer to the actual box in our item description .
    Thank you

  • Question : Inquiry for the item from Apr****Nov 26, 2018

  • Question : Inquiry for the item from ick****May 25, 2018

    How many & capacity of batteries included?
    Can i use the 12% store discount for this?

    Answer : [Re] Inquiry for the item from ick****

    1.5Ah battery and two batteries
    Coupon not applicable for this unit
    Thank you!

[ 12% OFF STOREWIDE ] CHAMPS LEGEND ELECTRIC INSTANT WATER SHOWER HEATER / 707 / WATER HEATER
[ 12% OFF STOREWIDE ] CHAMPS LEGEND ELECTRIC INSTANT WATER SHOWER HEATER / 707 / WATER HEATER
Item Q&A
  • Question : Inquiry for the item from iva****Jul 17, 2019

    Hi any installlation?

    Answer : [Re] Inquiry for the item from iva****

    Hello customer ,

    No installation is provided
    Customers would need to source for external handyman to install

    Thank you :)

  • Question : Inquiry for the item from roy****Jan 14, 2019

  • Question : Inquiry from sal****Nov 21, 2018

    We have stated in review that we hv received but not tried out as we have yet to move in to new house.
    Last Thursday on 15/11 we have move in and fix the heater. Today heater not working. Please inform how to go about this matter. This is urgent as it is needed for elderly. thank you

    Answer : [Re] Inquiry from sal****

    Hello ,

    Please kindly contact champs agent , Cheong Hock Guan Water Heater Pte Ltd tomorrow morning to book an appointment , they will send a technician down to inspect . Thank you
    +65 67498885

  • Question : Inquiry for the item from dea****Feb 27, 2018

    Hi, may I know where to self collect?

    Answer : [Re] Inquiry for the item from dea****

    Hello buyer ,

    Please whatsapp us at 96652756 for faster response

    Thank you

  • Question : Item refundedFeb 20, 2018

+View all Notice, FAQ, Q&A >>
MAKITA 12V CORDLESS VACUUM CLEANER CL106FDSA / BUILT IN LED LIGHT ILLUMINATES DARK WORK PLACE
MAKITA 12V CORDLESS VACUUM CLEANER CL106FDSA / BUILT IN LED LIGHT ILLUMINATES DARK WORK PLACE
Item Q&A
  • Question : Inquiry for the item from for****Jul 17, 2019

    Do you sell the battery BL1021B

    Answer : [Re] Inquiry for the item from for****

    Hello customer ,

    Yes BL1021 battery @ $55 / battery

    Thank you

  • Question : Inquiry for the item from juh****Jun 27, 2019

    Is this a bagless vacumm?

    Answer : [Re] Inquiry for the item from juh****

    Hello ,

    This vacuum is not a bagless vacuum

    Thank you

  • Question : Inquiry for the item from Art****Jun 22, 2019

    Hi, May i know when can we know the results whether you able to list the vacuum dust bags, dust cups, better charger and batteries in Qoo10 or other platforms? Most of the consumers would like to know regarding this in order for long term usage. Anyway will your co. taking same brand vacuum but 18V even the higher voltage / mAh batteries Please reply so that everybody can see this message which might be useful to them. Thanks.

    Answer : [Re] Inquiry for the item from Art****

    Hello ,

    Apologies that we will not be bringing in 18V version of this vacuum cleaner .
    For the accessories of the 12V vacuum cleaner , do contact our office to purchase directly , +65 6840 8888

    Thank you

  • Question : Inquiry for the item from lin****Jun 21, 2019

    Do you have white colour now? Is the battery build-in?
    Do you have 18V cordless vacuum cleaner instead 12V?

    Answer : [Re] Inquiry for the item from lin****

    Hello ,

    Yes ready stock

    Sorry as of now we only have 12V

    Thank you

  • Question : Inquiry for the item from ang****Jun 10, 2019

    Hi do you know where I can get extra replacement vacuum bag?

    Answer : [Re] Inquiry for the item from ang****

    Hello ,

    We will be listing up the filter bag shortly , hopefully qoo10 will approve our listing ASAP

    Alternatively if you need it urgently , please feel free to contact our partner office , 68408888 , to have a quotation for the vacuum bag

    Thanks

    Question : [Re] Inquiry for the item from ang****

    Ok thanks

    Answer : [Re] Inquiry for the item from ang****

    Welcome :)

    Question : [Re] Inquiry for the item from ang****

    Hi, I cannot find the filter, do you have the link that I can access?

    Answer : [Re] Inquiry for the item from ang****

    Hi , please contact us at 68408888
    Thanks !

+View all Notice, FAQ, Q&A >>
OREX FIRE EXTINGUISHER 1KG/2KG/4KG/6KG ABC POWDER TYPE / FOR YOUR SAFETY
OREX FIRE EXTINGUISHER 1KG/2KG/4KG/6KG ABC POWDER TYPE / FOR YOUR SAFETY
Item Q&A
  • Question : Inquiry related cancel and refund from tec****Jul 16, 2019

    Test try

    Answer : [Re] Inquiry related cancel and refund from tec****

    .

    Question : [Re] Inquiry related cancel and refund from tec****

    .

  • Question : Inquiry for the item from ong****Jun 05, 2019

    How much does it cost to service fire extinguisher?

    Answer : [Re] Inquiry for the item from ong****

    Hello ,

    1kg - $12
    2kg - $16
    Above are the servicing fees :)

  • Question : Inquiry for the item from sgl****Apr 01, 2019

  • Question : Inquiry related delivery from 240****Mar 05, 2019

  • Question : Inquiry for the item from iri****Nov 03, 2018

    Then where is your location?

    Answer : [Re] Inquiry for the item from iri****

    Only deliveries is done therefore please order through online thanks

+View all Notice, FAQ, Q&A >>
KDK 40CM STAND FAN P40US / 16 INCH STAND FAN / METAL BLADE ROUND BASE / 1 YEAR WARRANTY BY KDK
KDK 40CM STAND FAN P40US / 16 INCH STAND FAN / METAL BLADE ROUND BASE / 1 YEAR WARRANTY BY KDK
Item Q&A
  • Question : Inquiry for the item from eun****Jul 14, 2019

    Can you install the fan for me?

    Answer : [Re] Inquiry for the item from eun****

    Hello customer

    Apologies , no basic set up is provided
    Customers would need to set up themselves
    Thank you

Champs A-Series A15 PRO / A30 PRO STORAGE WATER HEATER / 15 LITRES / 30 LITRES / ELECTRIC HEATER
Champs A-Series A15 PRO / A30 PRO STORAGE WATER HEATER / 15 LITRES / 30 LITRES / ELECTRIC HEATER
Item Q&A
  • Question : Inquiry for the item from man****Jul 13, 2019

    With installation and delivery

    Answer : [Re] Inquiry for the item from man****

    Hello customer ,

    Apologies that we do not provide installation services
    Customers need to source for external handyman to install
    Price is inclusive of delivery but exclusive of installation
    Thank you

DONGCHENG 12V CORDLESS SABRE SAW / CORDLESS RECIPRO SAW / CORDLESS RECIPROCATING SAW / DCJF15
DONGCHENG 12V CORDLESS SABRE SAW / CORDLESS RECIPRO SAW / CORDLESS RECIPROCATING SAW / DCJF15
Item Q&A
  • Question : Inquiry for the item from gue****Jul 09, 2019

    Hi,
    Is the trigger allowing progressive speed selection for the blade or is it on-off type of trigger.
    Thanks.

    Answer : [Re] Inquiry for the item from gue****

    Hello customer ,

    The trigger is a variable speed trigger , in other words , for the trigger , how hard you press it will be how fast the speed is. For example, if you press a little on the trigger, it will move at slow speed . Vice versa , if you press totally , it will move at maximum speed
    Thank you

CHAIRO 115 SECURITY LOCK / PAD LOCK / PADLOCK / SUITABLE FOR NEW BTO FLATS / [FREE SHIPPING]
CHAIRO 115 SECURITY LOCK / PAD LOCK / PADLOCK / SUITABLE FOR NEW BTO FLATS / [FREE SHIPPING]
Item Q&A
  • Question : Inquiry for the item from jul****Jul 09, 2019

    Hi Seller, pls refer to attached photo of my current 80mm padlock used for my HDB gate. Pls advise which Chairo padlock to buy, 115 or 118? Thanks.

    Answer : [Re] Inquiry for the item from jul****

    Hello buyer ,

    Can you please kindly whatsapp us @96652756 , so we can assist you to measure which dimensions

    Thank you

  • Question : Inquiry for the item from a_a****Jun 27, 2019

    Hi my gate measured as 55 x30 ,I should take 115? I have attached photo of my gate

    Answer : [Re] Inquiry for the item from a_a****

    Hello buyer ,

    Chairo 115 would be suitable as it have dimensions of
    58mm x 30mm
    Thank you

  • Question : Inquiry for the item from ame****May 03, 2019

    Hi, looking at chairo padlock 115 & 118. My measurement is roughly 25mm by 50mm. Pls advise which is suitable. Tks

    Answer : [Re] Inquiry for the item from ame****

    Hi , please kindly whatsapp us @ this number as you might have measured the wrong dimensions

  • Question : Inquiry for the item from ron****Apr 15, 2019

    Please see the attached photo. Is it suitable for my door?

    Answer : [Re] Inquiry for the item from ron****

    Dear Customer ,

    Not suitable as your gate length is too Long .

    Thanks

    Question : [Re] Inquiry for the item from ron****

    thanks.

    Answer : [Re] Inquiry for the item from ron****

    Welcome

  • Question : Inquiry for the item from jk4****Apr 09, 2019

+View all Notice, FAQ, Q&A >>
KDK 40CM WALL FAN M40MS / 16 INCH WALL FAN / WITH REMOTE CONTROL / BLACK AND GREY AVAILABLE
KDK 40CM WALL FAN M40MS / 16 INCH WALL FAN / WITH REMOTE CONTROL / BLACK AND GREY AVAILABLE
Item Q&A
  • Question : Inquiry for the item from cha****Jul 08, 2019

    Hi, received the fan but no warranty card in the box. May i know how to sign up for the 1 year warranty? Thanks

    Answer : [Re] Inquiry for the item from cha****

    Hello buyer ,

    For the warranty card, it is sticked together with the qxpress label by us , please check

    Thank you

  • Question : Inquiry for the item from net****Jul 06, 2019

    Hi,
    What’s the policy around defective item?
    And also, what’s the warranty provided?

    Thanks!

    Answer : [Re] Inquiry for the item from net****

    Hello customer,

    For defective item, within 7 days from date of purchase, customer would need to contact KDK Agent to arrange for a technician to head down to your address to inspect
    After 7 days from date of purchase , any faulty issues, customers would need to either head down to KDK repair centre , or pay for the transportation fee incurred if needed for the technician to head down to your address
    It’s 1 year warranty by KDK Agent
    Thank you

  • Question : Inquiry from 240****Jun 24, 2019

    I would like to get this fan to be installed, how much you will charge for this.
    If any additional wiring or other insulation stuff should be allowed to purchase by me.

    Thanks
    Raju

    Answer : [Re] Inquiry from 240****

    Hello,

    We do not provide installations , we can get our external installer to contact you and customers will need to pay to them directly after they install

    Thank you

  • Question : Inquiry from cyo****May 04, 2019

  • Question : Inquiry for the item from jan****May 01, 2019

    Does it comes with warranty?

    Answer : [Re] Inquiry for the item from jan****

    Hello ,

    Comes with 1 year warranty by KDK Agent

    Thank you

+View all Notice, FAQ, Q&A >>
Sardo stool step foldable ladder. Fitted with anti-slip pad on each steps. Light and compact. 2 Step
Sardo stool step foldable ladder. Fitted with anti-slip pad on each steps. Light and compact. 2 Step
Item Q&A
  • Question : Inquiry from ng_****Jul 04, 2019

    Hi... would you be able to provide an official receipt as I would like to buy for company use? :)

    Answer : [Re] Inquiry from ng_****

    Hello,

    Yes , however please leave a note in the memo if you need an official invoice from us .

    Thank you

  • Question : Inquiry related delivery from est****Apr 21, 2019

    Hi can i pay cash direct to you to arrange Sunday delivery? For 2 step ladder.

    Answer : [Re] Inquiry related delivery from est****

    Hello , for COD delivery by us , it would be $34 cash
    We do night deliveries from mon-sun
    You can whatsapp us @ 96652756 if interested
    Thanks

  • Question : Inquiry from joa****Jan 20, 2019

    Hi,

    May I know if the 3 steps ladder is in stock ?

    How Long will the delivery takes ?

    Thanks

    Answer : [Re] Inquiry from joa****

    Hello ,

    Yes ready stock

    If you order today ,
    We will ship out to qxpress tomorrow and you will receive on most likely Tuesday / Wednesday

    Thank you

  • Question : Inquiry for the item from Kev****Dec 29, 2018

    What's is the weight of the 3-step ladder? Stock still coming in in mid-jan?

    Answer : [Re] Inquiry for the item from Kev****

    Hi , weight of 3 step is around 8kg
    Yes stock coming in mid - Jan

  • Question : Inquiry from lyn****Dec 14, 2018

    Hi. Any restock for 3 steps ladder?

    Answer : [Re] Inquiry from lyn****

    Hello ,

    Yes but it will be next year mid Jan
    Apologies !

+View all Notice, FAQ, Q&A >>
Champs Sylphy Instant Electric Water Heater / 5 Years Warranty / Comes With Shower Set
Champs Sylphy Instant Electric Water Heater / 5 Years Warranty / Comes With Shower Set
Item Q&A
  • Question : Inquiry for the item from nas****Jul 04, 2019

    Hi, is the shower hose white or silver? Thank you.

    Answer : [Re] Inquiry for the item from nas****

    Hello ,

    Shower hose is white in colour , it is plastic made , not chrome made

    Thank you

    Question : [Re] Inquiry for the item from nas****

    Thank you

    Answer : [Re] Inquiry for the item from nas****

    Welcome :)

PTP 26 INCH INDUSTRIAL STAND FAN / WALL MOUNTED FAN / INDUSTRIAL USE / INDUSTRIAL FAN
PTP 26 INCH INDUSTRIAL STAND FAN / WALL MOUNTED FAN / INDUSTRIAL USE / INDUSTRIAL FAN
Item Q&A
  • Question : Inquiry for the item from bon****Jun 27, 2019

    Hi is the fan black in colour with gold blades

    Answer : [Re] Inquiry for the item from bon****

    Hello ,

    Yes black in colour with yellow blades
    Thank you

    Question : [Re] Inquiry for the item from bon****

    Hi how do I stop the fan from oscillating..how can I make the fan to focus in one direction

    Answer : [Re] Inquiry for the item from bon****

    Hello,
    Behind the motor , there is a knob , once u take out the knob, the fan will stop oscillating

    Thank you

  • Question : Change delivery addressSep 30, 2018

    0Please delivery all my order to 8 Marsiling ind estate road 3#01-12. My cart no: 121797745 and 121797126. Total: 2 wall fan and 1 standing fan.

    Answer : [Re] Change delivery address

    Hello noted ,
    We will contact you soon for the delivery
    Thank you

  • Question : Does this PTP26 inch wall mounted fan have safety Mark?Aug 29, 2018

    Does this PTP26 inch wall mounted fan have safety Mark?

    Answer : [Re] Does this PTP26 inch wall mounted fan have safety Mark?

    Hello ,

    Apologies comes with no safety mark

    Thank you

MAKITA BO3710 FINISHING SANDER / 50/60HZ / FINISHING SANDER
MAKITA BO3710 FINISHING SANDER / 50/60HZ / FINISHING SANDER
Item Q&A
  • Question : Inquiry from 233****Jun 30, 2019

    Warranty terms please ?

    Answer : [Re] Inquiry from 233****

    Hello ,

    Item is brand new with 6 months warranty by makita agent

    Thank you

CHAIRO 118 SECURITY GATE LOCK / PAD LOCK / PADLOCK /YALE / METAL GATE LOCK / [ FREE SHIPPING ]
CHAIRO 118 SECURITY GATE LOCK / PAD LOCK / PADLOCK /YALE / METAL GATE LOCK / [ FREE SHIPPING ]
Item Q&A
  • Question : Inquiry for the item from tll****Jun 28, 2019

    Hi seller, do yiu provide key duplication service. I bought a set of Chairo model 118. Would like to duplicate four keys for my family members. How much it cost?Thank you

    Answer : [Re] Inquiry for the item from tll****

    Hello , apologies that we do not provide key duplication services, sorry !

    Thank you and have a nice day :)

  • Question : Inquiry for the item from ame****May 03, 2019

    Hi, looking at chairo padlock 115 & 118. My measurement is roughly 25mm by 50mm. Pls advise which is suitable. Tks

    Answer : [Re] Inquiry for the item from ame****

    Hi , please kindly whatsapp us @ this number as you might have measured the wrong dimensions

  • Question : Inquiry for the item from jer****Apr 29, 2019

    Hi seller, I have measured my dimension at where the lock will clamp as 56 x 29 x 26. Should I buy model 118 or 115? 115 has a length of 57mm, which is only a 1mm gap. When I open the gate, will it rub against gate? On the other hand, 118 seems a little too big.
    Please advise which lock suits me better
    . Thanks.

    Answer : [Re] Inquiry for the item from jer****

    Hello ,
    Chairo 115 might be better as it might be just nice for your gate , for chairo 118 , will be abit loose so it will be shaky
    However we have no guarantees that chairo 115 will be able to fit as from dimensions and photos , it might not be accurate at times .
    However , you can do an exchange @ Sengkang if 115 do not fit your gate
    Thanks

  • Question : Inquiry for the item from lim****Apr 02, 2019

    Hi, Would you be able to help duplicate the keys? If yes, how much would it cost?

    Answer : [Re] Inquiry for the item from lim****

    Hello ,

    Apologies as we do not provide duplicating keys service !

  • Question : Inquiry for the item from Pap****Apr 01, 2019

    Does it has number 91868?

    Answer : [Re] Inquiry for the item from Pap****

    Yes

+View all Notice, FAQ, Q&A >>
DEFENDER 13AMP MINI CASSETTE REEL / REEL CASSETTE / DEFENDER / 5 METRE LONG / 10 METRE LONG
DEFENDER 13AMP MINI CASSETTE REEL / REEL CASSETTE / DEFENDER / 5 METRE LONG / 10 METRE LONG
Item Q&A
  • Question : Inquiry for the item from jon****Jun 28, 2019

    Is the cable water proof?

    Answer : [Re] Inquiry for the item from jon****

    Hello ,

    The cable is not water proof

    Thank you

  • Question : Inquiry for the item from wil****Aug 23, 2018

    Hi Seller, could I check if there’s an error in the price of this item? The Defender Cassette Reel (5m) costs $100? Would appreciate if you could clarify. Thanks.

    Answer : [Re] Inquiry for the item from wil****

    Hello ,

    Apologies , we will do a check , please check back on the price after a few days

    Thank you!

    Question : [Re] Inquiry for the item from wil****

    Hi there, checking back as told but price still not adjusted so does that mean you’re out of stock for the cassette reel (5m)? Thanks.

    Answer : [Re] Inquiry for the item from wil****

    Hello ,

    Sorry for the late reply . Awaiting for the stock to arrive on our side and afterwards we will then adjust the price back to normal . Should arrive in 1-2 weeks time . Thanks !

    Question : [Re] Inquiry for the item from wil****

    Thanks for your reply. Sorry, one last question, may I know what will be your normal/listed price on Qoo10? Many thanks. =)

    Answer : [Re] Inquiry for the item from wil****

    Hi , around $23 :)

BOSCH GO 3.6V CORDLESS SCREWDRIVER [COMES WITH 33 PCS ACCESSORIES]
BOSCH GO 3.6V CORDLESS SCREWDRIVER [COMES WITH 33 PCS ACCESSORIES]
Item Q&A
  • Question : Inquiry for the item from jun****Jun 24, 2019

    hi seller
    can i know torque?
    is there any attachment can use for socket size12?

    Answer : [Re] Inquiry for the item from jun****

    Hello , may I know what’s your usage for
    Thank you

    Question : [Re] Inquiry for the item from jun****

    i just want light tool n fast for some screw, normal screw or nut

    Answer : [Re] Inquiry for the item from jun****

    Yup then would be suitable
    However please note that screwing nuts would not be suitable
    Thank you

  • Question : Inquiry related delivery from ken****Jun 06, 2019

    if i buy today able tondelivery by tonight?

    Answer : [Re] Inquiry related delivery from ken****

    Hello ,

    For ordering through online, delivery earliest Saturday by qxpress

    Alternatively , u can order through us , $50 COD , Earliest delivery slot would be tonight 930pm-1030pm
    96652756 Jeff whatsapp

  • Question : Inquiry for the item from zac****Apr 17, 2019

  • Question : Inquiry for the item from don****Apr 15, 2019

    do u have the one withour 33 piecs set?

    Answer : [Re] Inquiry for the item from don****

    Hello yes , we have the one without 33 pieces accessories .
    You can purchase directly with us @ $35
    Or purchase online @ this listing , and we will provide a cash back of $10 cash , which will be found inside the package when delivered to you .
    Thanks

  • Question : Delivery dateMay 03, 2018

    Dear seller
    Just hope it can be ship out today and probably can receive tomorrow 4th May.

    Answer : [Re] Delivery date

    Hello buyer ,

    Item will be shipped out today and you will most probably receive on 4th may

    Thank you

    Question : [Re] Delivery date

    Thank you very much

    Answer : [Re] Delivery date

    Welcome :)

PLATFORM FOLDABLE TROLLEY HAND TRUCK / COMES FULLY ASSEMBLED / HOLDS UP TO 180 KG / FOLDS EASILY
PLATFORM FOLDABLE TROLLEY HAND TRUCK / COMES FULLY ASSEMBLED / HOLDS UP TO 180 KG / FOLDS EASILY
Item Q&A
  • Question : Inquiry for the item from 239****Jun 24, 2019

    Hi. May I know whats the different in terms of size, material etc as compare with the one that load up to 130kg.

    Answer : [Re] Inquiry for the item from 239****

    Hello ,

    Materials are totally the same
    Hard plastic
    Just that this is a newer model that can hold up to 180kg

    Thank you

  • Question : Inquiry for the item from ind****Feb 16, 2019

    Hi,
    Is the stock that you sell now is MIC 1001 or MIC 1002?

    Answer : [Re] Inquiry for the item from ind****

    Hello ,

    Item is orex brand

    Thanks

  • Question : MIC 1002 and MIC 1001 DifferencesJun 25, 2018

    Hi, Seller:

    I had purchased MIC 1001 last year. This model can only hold up to 137Kg.

    Now you published this set MIC 1002 and it can hold up to 180Kg.

    Do you have the official statement from the manufacturer, other than the User Manual that was published? The user manual picture of the trolley does not look the same as the one you published.

    Answer : [Re] MIC 1002 and MIC 1001 Differences

    Hello buyer ,

    May I know if you purchased the MIC1001 from us last year ?

  • Question : Inquiry for the item from edg****Jun 12, 2018

    Hi there. I would like to know if you have a bigger size trolley beside tge one you are selling.
    Thanks

    Answer : [Re] Inquiry for the item from edg****

    Hello , apologies as we have only one size

  • Question : Inquiry for the item from She****May 19, 2018

    So the wheel can be folded in right?

    Answer : [Re] Inquiry for the item from She****

    Hello buyer , yes the wheels can be folded in as seen in photo , thanks

DETTOL ANTISEPTIC LIQUID 5 L / 5 LITRE DETTOL / DETTOL GERMICIDE LIQUID / 5 LITRE / BUY BIGGER
DETTOL ANTISEPTIC LIQUID 5 L / 5 LITRE DETTOL / DETTOL GERMICIDE LIQUID / 5 LITRE / BUY BIGGER
Item Q&A
  • Question : Inquiry for the item from don****Jun 13, 2019

    Is the dettol detergent for washing clothes change to this type? Isit save for toddler clothes too?

    Answer : [Re] Inquiry for the item from don****

    Hello , sorry this is an antiseptic liquid which is used to wash floors !

    Question : [Re] Inquiry for the item from don****

    OK thanks

    Answer : [Re] Inquiry for the item from don****

    Welcome :)

  • Question : Inquiry for the item from 233****May 24, 2019

    Hi Seller

    May I know when is the expiry of this big bottle? Need how long to deliver?

    Thanks

    Answer : [Re] Inquiry for the item from 233****

    Hello ,

    No expiry date
    Takes 1-2 working days after order to be delivered to you

    Thank you

SHUTER TOOL BOX/ TOOLS BOX / STORAGE TOOL / TB 901 TB 902 TB 905 / [MADE IN TAIWAN]
SHUTER TOOL BOX/ TOOLS BOX / STORAGE TOOL / TB 901 TB 902 TB 905 / [MADE IN TAIWAN]
Item Q&A
  • Question : Inquiry for the item from rea****Jun 14, 2019

    Is this tool box can the lock? And what is the size for item 901 or both same size?

    Answer : [Re] Inquiry for the item from rea****

    Hello ,

    It is not able to lock
    The dimensions are
    Length 380mm
    Breadth 178mm
    Height 143mm
    Thanks

AXM ROTARY HAMMER DRILL / ROTARY HAMMER / HAMMER DRILL / DRILL UP TO 26MM/ INSPIRED BOSCH GBH 2-26RE
AXM ROTARY HAMMER DRILL / ROTARY HAMMER / HAMMER DRILL / DRILL UP TO 26MM/ INSPIRED BOSCH GBH 2-26RE
Item Q&A
  • Question : Inquiry for the item from aoo****Jun 14, 2019

    Hi is the ltem is SDS (Slot In Type)

    Answer : [Re] Inquiry for the item from aoo****

    Hello ,

    Yes SDS ( Slot In Type )

    Thanks

    Question : [Re] Inquiry for the item from aoo****

    OK thank will get 1set

    Answer : [Re] Inquiry for the item from aoo****

    Noted with thanks :)

  • Question : Inquiry for the item from sai****Jun 08, 2019

    Aiko brand also same price? How much is aiko motor wattage? I AIKO also 3 mode drill?

    Answer : [Re] Inquiry for the item from sai****

    Hello ,

    Yes aiko brand same price
    You can request for aiko brand in the memo after ordering
    820W for aiko , aiko 3 mode drill

    Thanks

  • Question : Inquiry for the item from sma****Jun 01, 2019

    Can i use this to drill toilet tile walls with the tile drill bits?

    Answer : [Re] Inquiry for the item from sma****

    Hello ,
    Yes this drill is able to drill toilet wall tiles with tile drill bits

    Thank you

  • Question : Inquiry for the item from zoe****Apr 28, 2019

    Hello & Good day to you!
    I've bought the Aiko brand hammer drill from you. Is it possible to get extra bits..6mm & 6.5mm for each? How to go about it For payment(check out). Awaiting for your prompt reply.

    Thanks much

    Answer : [Re] Inquiry for the item from zoe****

    Hello ,
    You can purchase it through here
    https://m.qoo10.sg/gmkt.inc/Mobile/Goods/Goods.aspx?goodscode=615908108&banner_no=1305330

    Thanks !

  • Question : Inquiry for the item from wil****Feb 08, 2019

    I saw some feedback that received item is aiko brand , so you have Aiko and AXM brand , how to choice Aiko brand if I needed

    Answer : [Re] Inquiry for the item from wil****

    Hello ,
    Apologies now only axm brand available
    Sorry !

    Question : [Re] Inquiry for the item from wil****

    When will re-stock aiko brand ?

    Answer : [Re] Inquiry for the item from wil****

    Pre order. Once customer order then we will order from agent

+View all Notice, FAQ, Q&A >>
PP STEEL TOE SAFETY SHOE / SAFETY SHOES / NON SLIP / ANTI SLIP / STEEL TOE-CAP
PP STEEL TOE SAFETY SHOE / SAFETY SHOES / NON SLIP / ANTI SLIP / STEEL TOE-CAP
Item Q&A
  • Question : Inquiry for the item from sal****Jun 13, 2019

    I have placed the ordered last month and was informed OOS for size 6 need to wait till this month. Bit this week the order was refunded? Do you still has the size 6? Been waiting for 2 weeks and it was cancelled!

    Answer : [Re] Inquiry for the item from sal****

    Hello

    We are so sorry for the cancellation as supplier informed us that the stock arrival is now unknown as shipment stocks usually have delays ,
    We are only left with currently
    1 piece US7
    1 piece US 9

MAKITA 10.8V VACUUM CLEANER CL100DW / STRONG SUCTION AND POWERFUL / CORDLESS VACUUM CLEANER
MAKITA 10.8V VACUUM CLEANER CL100DW / STRONG SUCTION AND POWERFUL / CORDLESS VACUUM CLEANER
Item Q&A
  • Question : Inquiry for the item from cho****Jun 09, 2019

    Hi can i know what does the authentic battery and non authentic battery means means to purchase the spare battery?

    Answer : [Re] Inquiry for the item from cho****

    Hello ,

    Pls do not purchase the non authentic battery
    We have yet to update the listing
    Thanks

  • Question : Inquiry for the item from haz****Jan 16, 2019

    Pls advise whether we need to hold the ON button all the times or it can be switch on when vacuuming and then switch off after use. I bought the earlier type and need to hold on the button all the time when I vacuum the floor. Thanks.

    Answer : [Re] Inquiry for the item from haz****

    Hello ,

    You will need to press the on button at all times to vacuum

    Thank you

  • Question : Inquiry for the item from Cla****Sep 14, 2018

    Hi i bought a vacuum from u about 2months back..is it possible to buy the dust bag inside?

    Answer : [Re] Inquiry for the item from Cla****

    Hello yes , please give us abit of time and we will get it listed up :)

    Question : [Re] Inquiry for the item from Cla****

    My helper threw away the bag.I need it quite urgently.Possible to contact me?

    Answer : [Re] Inquiry for the item from Cla****

    Can you kindly please leave your contact details here
    Thank you

    Question : [Re] Inquiry for the item from Cla****

    Please contact me at 91138821 Clara

    Answer : [Re] Inquiry for the item from Cla****

    Hello sorry for late reply ,

    Listing is up , pls feel free to check , thanks

    Question : [Re] Inquiry for the item from Cla****

    What should I search under?I can’t find it.Can send the link?

    Answer : [Re] Inquiry for the item from Cla****

    I found ,may I know where is your company if I want to
    Pick it ip myself.Delivery quite expensive

    Question : [Re] Inquiry for the item from Cla****

    Self collection would be at sengkang :)

    Answer : [Re] Inquiry for the item from Cla****

    Hi I’ve received this.Can I just check,does it comes with a cloth filter inside for this?

    Question : [Re] Inquiry for the item from Cla****

    Hello ,

    Nope comes with no cloth filter by default

    https://www.makita.com.sg/assets/upload/parts/CL106FD1.pdf

    Pls refer to this website @ part no 13 and no 14

  • Question : Inquiry for the item from amf****Jul 18, 2018

  • Question : Inquiry for the item from sim****Jun 27, 2018

    Is you vacuum cleaner come with all the spare parts as per your photo and with spare battery? Kindly advise

    Answer : [Re] Inquiry for the item from sim****

    Hi ,

    By default comes with 1 battery and 1 charger and 1 vacuum

    Thank you

+View all Notice, FAQ, Q&A >>
OREX HR2470 ROTARY HAMMER DRILL / SPECIFICATIONS AND FEATURES SIMILAR TO MAKITA HR2470
OREX HR2470 ROTARY HAMMER DRILL / SPECIFICATIONS AND FEATURES SIMILAR TO MAKITA HR2470
Item Q&A
  • Question : Inquiry for the item from 233****Jun 07, 2019

    what is the frequency specification? 50/60 Hz?

    Answer : [Re] Inquiry for the item from 233****

    Hello ,
    50/60hz
    Thanks

  • Question : Inquiry for the item from uso****Jun 06, 2019

    Does is come with a tool case?

    Answer : [Re] Inquiry for the item from uso****

    Hello ,

    Yes comes with a hard carrying case

    Thanks

707 KENSINGTON HORIZONTAL STORAGE WATER HEATER / 25L OR 35/ ELECTRIC HEATER / 707 MY FAMILY HEATER
707 KENSINGTON HORIZONTAL STORAGE WATER HEATER / 25L OR 35/ ELECTRIC HEATER / 707 MY FAMILY HEATER
Item Q&A
  • Question : Inquiry for the item from gun****Jun 03, 2019

    Warranty is online register ? Do your provide installation for new bto flat?

    Answer : [Re] Inquiry for the item from gun****

    Hello ,

    No installation is provided by default ,
    However , installation can be arranged after purchase , payment to be made directly to the installer .

    Yes warranty is online registered
    Thanks

  • Question : Inquiry for the item from ang****Apr 02, 2019

    Hi, can I know if you provide installation at additional cost?

    Thank you.

    Answer : [Re] Inquiry for the item from ang****

    Hello ,

    Apologies that we do not provide such services , however we can recommend you our handyman and u can liaise with him directly
    Thanks

    Question : [Re] Inquiry for the item from ang****

    OK noted, can I know if self collect, where is the place to self collect? Thank you.

    Answer : [Re] Inquiry for the item from ang****

    Item is pre order so if after confirm order , will need to wait 1-2 days for stock to arrive
    Self collection @ Sengkang

    Question : [Re] Inquiry for the item from ang****

    I see okok noted, thank you! For the warranty, do I need to present receipt? Sorry for the multiple questions.

    Answer : [Re] Inquiry for the item from ang****

    No worries :)

    For warranty , customers will be needed to register online via website which will be given inside the package itself
    Thanks

    Question : [Re] Inquiry for the item from ang****

    OK thank you!!

    Answer : [Re] Inquiry for the item from ang****

    Welcome :)

[1+1 BUNDLE] WD-40 3-IN-ONE Professional Air Conditioner Cleaner / 11OZ / 331ML / EFFECTIVE
[1+1 BUNDLE] WD-40 3-IN-ONE Professional Air Conditioner Cleaner / 11OZ / 331ML / EFFECTIVE
Item Q&A
  • Question : Inquiry for the item from pua****May 31, 2019

    Hi can the cleaner be used to clean the aircon compressor?

    Answer : [Re] Inquiry for the item from pua****

    Hello ,

    Yes able to clean air con compressor

    Thanks

BOSCH 25 PIECES SCREWDRIVER BIT SET / VALUE SET / ONE IN ALL
BOSCH 25 PIECES SCREWDRIVER BIT SET / VALUE SET / ONE IN ALL
Item Q&A