Q&A board

Q & A Lists
Item Question & Answer
CASIO AE-1000W-1B DIGITAL WORLD TIME MAN S 100M SPORTS ALARM RESIN WATCH AE1000W
CASIO AE-1000W-1B DIGITAL WORLD TIME MAN S 100M SPORTS ALARM RESIN WATCH AE1000W
Item Q&A
  • Question : Inquiry for the item from 236****Oct 06, 2019

    What is the Warranty Period?

    Answer : [Re] Inquiry for the item from 236****

    Hi. one year warranty. Thanks

  • Question : Inquiry for the item from soh****Nov 11, 2017

    Hi is it water proof? Can use Qexpress instead of SingPost Registered?

    Answer : [Re] Inquiry for the item from soh****

    Hi, 100m water proof, i only use singpost. Thanks

Seiko Ladies Vintage Classic Watch Quartz Analog Brand New
Seiko Ladies Vintage Classic Watch Quartz Analog Brand New
Item Q&A
  • Question : Inquiry for the item from 222****Sep 21, 2019

    do you have stock design no. 4.ls it 100% authentic

    Answer : [Re] Inquiry for the item from 222****

    Hi. yes. i have stock on hand. Thanks

Casio Baby-G Limited Edition Hello Kitty Ladies Watch BGA190KT Resin
Casio Baby-G Limited Edition Hello Kitty Ladies Watch BGA190KT Resin
Item Q&A
  • Question : Inquiry for the item from dal****Aug 31, 2019

  • Question : Inquiry for the item from nev****Feb 23, 2019

    Hi!seller, when u going to shipping out my item ???

    Answer : [Re] Inquiry for the item from nev****

    Hi, item out of stock. only black colours stock in hand and waiting you do cancel transaction. Thanks

    Question : [Re] Inquiry for the item from nev****

    Hi!then black Color is ok , help send on black Color

    Answer : [Re] Inquiry for the item from nev****

    Hi!there, black Color also ok, help to send the black Color one . Thanks..

    Question : [Re] Inquiry for the item from nev****

    I need the item urgently, pls help to send on black Color one . Thanks...

    Answer : [Re] Inquiry for the item from nev****

    Pls let me know again whether u will send on black Color one or I need to cancel it immediately

    Question : [Re] Inquiry for the item from nev****

    Hi!Pls reply me ASAP , I need to waiting for black Color watch or I need to cancel and refund .

    Answer : [Re] Inquiry for the item from nev****

    Hi!Seller , Pls let me know whether u will send black Color watch for me or I need to cancel asap, Thanks...

    Question : [Re] Inquiry for the item from nev****

    Hi, refund completed. Thanks

CPW-500H CPW500HL-1A Casio Mens Quartz Islamic Prayer Compass Black Leather Watch
CPW-500H CPW500HL-1A Casio Mens Quartz Islamic Prayer Compass Black Leather Watch
Item Q&A
  • Question : Inquiry for the item from Kha****Aug 08, 2019

    hi. can i self collect? where is the location?

    Answer : [Re] Inquiry for the item from Kha****

    Hi. yes. you can collect at blk516 woodlands drive 14 81261181. Thanks

Latest Casio Ladies Watch Analog Resin Band Sports Date 100M LRW-200H
Latest Casio Ladies Watch Analog Resin Band Sports Date 100M LRW-200H
Item Q&A
  • Question : Inquiry for the item from pia****Jul 16, 2019

    Hello this hv warranty? It is original?

    Answer : [Re] Inquiry for the item from pia****

    Hi, yes. it original with one year warranty. Thanks

    Question : [Re] Inquiry for the item from pia****

    TQ SO MUCH..

[THE LOWEST PRICE AND LATEST EDITION PROVEN IN SG] Luminox style Casio Watch 100M Date Day Display Analog Quartz Black Rubber MRW-200H LRW-200H
[THE LOWEST PRICE AND LATEST EDITION PROVEN IN SG] Luminox style Casio Watch 100M Date Day Display Analog Quartz Black Rubber MRW-200H LRW-200H
Item Q&A
  • Question : Inquiry from ehx****Jun 11, 2019

    Hi possible to self collect after purchase as I need it urgently? Thanks.

    Answer : [Re] Inquiry from ehx****

    Hi. sure. you can collect at woodlands any time after 4pm. 81261181 Thanks

  • Question : Inquiry for the item from ehx****Jun 11, 2019

    Hi seller, are the watches W-Black and Grey for men the same size n circumference? Or Is W-Black smaller? Thank you

    Answer : [Re] Inquiry for the item from ehx****

    Hi. w-black is lady size. grey is man size. any question contact me 81261181 Thanks

  • Question : Inquiry for the item from Cla****Apr 02, 2018

    With warranty?

    Answer : [Re] Inquiry for the item from Cla****

    Hi, Yes. you can noted to me after pay. i can provide one year local casio warranty. Thanks

  • Question : Please replyApr 09, 2016

    Authentic or inspired

    Answer : [Re] Please reply

    Authentic, thanks.

  • Question : casio boxJul 08, 2015

    Hey, was just wondering if you would be able to sell just the casio box? Willing to pay extra for it as well. Thank you!:)

    Answer : [Re] casio box

    Hi, you may opt for boxes option if you have made an order from our qOO10 STORE, thanks.

+View all Notice, FAQ, Q&A >>
casio g shock dw6900 series resin digital brand new mens unisex watch
casio g shock dw6900 series resin digital brand new mens unisex watch
Item Q&A
  • Question : Inquiry for the item from thu****Jun 07, 2019

    Hello. Got stock for the purple colour?

    Answer : [Re] Inquiry for the item from thu****

    Hi. purple sold. Thanks

[THE LOWEST PRICE PROVEN IN SG] Casio Ladies Classy Analog LTP Completed Series!! Fashion Stylist Dress Watch- FREE SHIPPING FROM SG!!!!
[THE LOWEST PRICE PROVEN IN SG] Casio Ladies Classy Analog LTP Completed Series!! Fashion Stylist Dress Watch- FREE SHIPPING FROM SG!!!!
Item Q&A
  • Question : Inquiry for the item from ang****May 12, 2019

    Hi, I am looking for this Casio ladies model:
    LTP-2083L-1AV .. if available please update me.
    Thank you

    Answer : [Re] Inquiry for the item from ang****

    Hi. yes. stock on hand. Thanks

    Question : [Re] Inquiry for the item from ang****

    Hi, please advise the price. This woukdybe a repeat order from you. Thank you

    Answer : [Re] Inquiry for the item from ang****

    Hi. offer to you $59. 81261181

    Question : [Re] Inquiry for the item from ang****

    Wow.. so much more expensive than the 1st piece I got. Will consider. Thank you very much.

  • Question : Inquiry for the item from cyu****Feb 07, 2018

  • Question : 1362 seriesDec 24, 2017

  • Question : 135635361Nov 23, 2014

    it is very strange as you mentioned in your sms that the watch 1362BD-!A has no stock but I saw on the website you have qty: 2.

    it is very even stranger when you said that you have checked with all suppliers for that model when you have 2 pieces are your website.

    anywhere whatever reason why you refuse to sell to me and want to refund me and even offer to check with CS team on the refund but till now I have no response from the CS team or the refund for the watch that I have paid.

    CS team can you do something about it. PLEASE HELP! HELP! THIS HAS BEEN VERY FRUSTRATING AND I AM GETTING VERY ANNOYED JUST FEEL LIKE i HAVE BEEN CHEATED,


    PLEASE REPLY IMMEDIATELY.

    Answer : [Re] 135635361

    Dear buyer, please contact CS via email instead of posting message on seller review page, thanks.

    Question : [Re] 135635361

    U said in your sms u will help me to contact cs team to get back my refund. Did u do that as promised?

    Answer : [Re] 135635361

    Dear buyer, I have sms you the reply from QS Team today, have you checked my sms?? I am a genuine seller who obtained a best seller status in Qoo10 and Power Seller in ebay, why should I cheat you just for a piece of watch??

    Question : [Re] 135635361

    I have checked my sms but there is no message from you. I would appreciate if you could kindly send me the sms agagain and also can I have the contact no and email address of the CS Team.

    I would like to solve this problem asap. Thank you for your kind understanding.

    Answer : [Re] 135635361

    Hi, I think you dinn't receive my MMS, I just sent you the screen shoot of Qoo10's email reply via whatsapp, thanks.

  • Question : 411920601Nov 25, 2014

    To: CS Team

    The seller has sms me and claimed that they have the problem to edit the qty and CS team is checking for them the problem, is it true.

    If this is true, then the problem does not lie with the seller but the CS Team and I really need an answer from the CS Team how and when you are going to refund me the payment for the watch that is out of stock and to rectify the situation so that I will not blame the seller as the fault lies with CS Team.

    PLEASE REPLY IMMEDIATELY.

    Answer : [Re] 411920601

    Dear buyer, please contact CS via email instead of posting message on seller review page, thanks.

+View all Notice, FAQ, Q&A >>
Original Brand NEW Casio LTP1165N Women s Ladies Fashion Quartz Analog Watch
Original Brand NEW Casio LTP1165N Women s Ladies Fashion Quartz Analog Watch
Item Q&A
  • Question : Inquiry for the item from lar****Apr 23, 2019

    Hi do you provide a Casio box?

    Answer : [Re] Inquiry for the item from lar****

    Hi. yes. item original brand new with tag and full package. Thanks

New Casio AE-2000W-1A World Time Illuminator Digital Men s Watch AE2000 AE2000W
New Casio AE-2000W-1A World Time Illuminator Digital Men s Watch AE2000 AE2000W
Item Q&A
  • Question : Inquiry for the item from Tit****Mar 29, 2019

    Hi do u carry a red version of this . Or similar model

    Answer : [Re] Inquiry for the item from Tit****

    Hi, yes. pls contact me 81261181 Thanks

Casio Enticer MTP-SW320D-1AV Watch For Men Multi Dial Stainless Steel Analog New
Casio Enticer MTP-SW320D-1AV Watch For Men Multi Dial Stainless Steel Analog New
Item Q&A
Authentic Casio Ladies Standard Analog Leather Watch LTPV300L-4A LTP-V300L-4A
Authentic Casio Ladies Standard Analog Leather Watch LTPV300L-4A LTP-V300L-4A
Item Q&A
New Casio Classic Digital Dual Time Alarm Mens Kids Rubber Watch W96H W-96H-2A
New Casio Classic Digital Dual Time Alarm Mens Kids Rubber Watch W96H W-96H-2A
Item Q&A
ORIGINAL 20mm SEIKO JAPAN STAINLESS STEEL JUBILEE BRACELET
ORIGINAL 20mm SEIKO JAPAN STAINLESS STEEL JUBILEE BRACELET
Item Q&A
  • Question : Inquiry from hos****Feb 08, 2019

  • Question : Inquiry for the item from chb****Nov 09, 2018

  • Question : cancel orderAug 31, 2018

    Hi, noticed i made an incorrect purchase. Bracelet unable to fit into my seiko watch, require seiko5 bracelet instead. Would like to request for refund, ok to take a cut of the original price.

    Answer : [Re] cancel order

    Hi, I need to return with original package and new can you send to me pictures? Thanks

  • Question : fit SARB017?Aug 25, 2018

    can this be used on SARB017 watch?

    Answer : [Re] fit SARB017?

    Hi, no really clear, you can check from google. Thanks

  • Question : Inquiry for the item from jon****Dec 14, 2017

+View all Notice, FAQ, Q&A >>
Genuine 22mm Model 44G1JZ Seiko Jubilee Bracelet for SKX007  SKX009 - Strap New
Genuine 22mm Model 44G1JZ Seiko Jubilee Bracelet for SKX007 SKX009 - Strap New
Item Q&A
  • Question : Inquiry for the item from Aud****Jan 24, 2019

  • Question : Inquiry from aqu****Jun 07, 2018

  • Question : Inquiry for the item from aqu****May 23, 2018

    Does it come with strap pins?

    Answer : [Re] Inquiry for the item from aqu****

    Hi, do you mean spring bar? yes. i can provide if you need. Thanks

  • Question : Genuine 22mm Model 44G1JZ Seiko Jubilee Bracelet for SKX007 SKX009 - Strap NewDec 05, 2017

    Hi there, can this bracelet fit the Seiko Sarb017. Tks

    Answer : [Re] Genuine 22mm Model 44G1JZ Seiko Jubilee Bracelet for SKX007 SKX009 - Strap New

    Hi, This is original for seiko SKX007 009 011. I'm not sure is it can fix your watch. Thanks

  • Question : Inquiry for the item from kai****Sep 23, 2017

+View all Notice, FAQ, Q&A >>
CASIO LATEST LA-20WH KIDS RESIN DIGITAL LIGHT WATCH BRAND NEW ALARM STOPWATCH
CASIO LATEST LA-20WH KIDS RESIN DIGITAL LIGHT WATCH BRAND NEW ALARM STOPWATCH
Item Q&A
  • Question : Inquiry for the item from Bab****Jan 17, 2019

  • Question : Inquiry related delivery from jas****Jan 11, 2019

  • Question : Inquiry for the item from qpe****Aug 18, 2018

    Do you still have stock for grey? Does it come with warranty?

    Answer : [Re] Inquiry for the item from qpe****

    Hi, yes still arrive, item original brand new with tag , casio box and one year warranty,just noted to me after payment. Thanks

  • Question : Inquiry for the item from tri****Apr 14, 2018

    Do you hv stock for grey? What is the code?

    Answer : [Re] Inquiry for the item from tri****

    Hi, Yes. grey is 8A Thanks

  • Question : self collectionDec 28, 2017

[THE LOWEST PRICE PROVEN IN SG] CASIO AW49H AND AW90H MENS CLASSIC DIGITAL ANALOG CASUAL WATCH 50M DUAL TIME ALARM NEW!! FREE SHIPPING!!!
[THE LOWEST PRICE PROVEN IN SG] CASIO AW49H AND AW90H MENS CLASSIC DIGITAL ANALOG CASUAL WATCH 50M DUAL TIME ALARM NEW!! FREE SHIPPING!!!
Item Q&A
  • Question : Inquiry for the item from car****Jan 09, 2019

  • Question : the meaning of white is with or without number ?Oct 07, 2018

    the meaning of white is with or without number ?

    Answer : [Re] the meaning of white is with or without number ?

    Hi, It without number. Thanks

  • Question : Double order - please cancel 1 orderDec 09, 2015

    Ref: 158327799
    AW-90H Color 7B

    Hi, I am not sure why the system took in my order twice. I was surprised when I saw two orders for the same watch where I only need one.

    Is it possible for a refund for one watch? I will only need 1 instead of 2.

    Please advise.

    Thanks

    Pearlyn
    pearlyntoh@outlook.sg
    65-9069 8829

    Answer : [Re] Double order - please cancel 1 order

    Hi, so sorry that as items have been sent out by my logistic dept, however if you may return to us with its original condition and packing, we will issue refund once we have received the item, thanks.

    Question : [Re] Double order - please cancel 1 order

    Hi, thanks. I have just received it today. Where is your office or warehouse? If it is possible, I can go down personally to return the watch with original condition and get the refund on the spot.

    Let me know if this is possible. Thanks!

    Rdgs

    Pearlyn
    90698829

    Answer : [Re] Double order - please cancel 1 order

    Hi Pearlyn, just sms to you, thanks.

  • Question : Colour of dialMar 29, 2014

    Hi, may I know if the watch dial and needle are they gold in colour?

    Thank you.

    Answer : [Re] Colour of dial

    Hi, light gold.

New Casio DB-360G-9A DB-360G-9D Gold Plated Digital Men Ladies Unisex Watch
New Casio DB-360G-9A DB-360G-9D Gold Plated Digital Men Ladies Unisex Watch
Item Q&A
  • Question : Inquiry for the item from wen****Jan 05, 2019

  • Question : Item shipped bu did not receiveApr 30, 2015

    Hi,

    I have not received the item. Please contact how I will be able to get it. Thanks.

    Answer : [Re] Item shipped bu did not receive

    Hi, may I have your order number pls?

  • Question : ajust?Mar 31, 2015

    Dear seller,
    The strap can be adjust?
    Thank you

    Answer : [Re] ajust?

    Hi, so sorry as we do not have the tool to adjust the strap,thanks.

  • Question : 92799683Feb 13, 2015

    hi

    Yes, if you check the status from Singpost website, it said delivered but I did not receive the item! I called them and they said return to sender as the address is incorrect!!!

    can you please call up singpost and get a proof of signature to shows that who sign off receiving the item. I did not received it at all.

    REGISTERED ARTICLE / SMS MAIL/ SMARTPAC STATUS
    Item No. Posting Date Status Date Status Description
    RY202230829SG 05-02-2015 09-02-2015 Item delivered

    Please respond asap as it is taking too long.

    Bad experience!!

    Answer : [Re] 92799683

    Dear buyer, please ensure you provide the correct address, we will check with our shipping agent if item returned to us, thanks.

    Question : [Re] 92799683

    The address provided in my account is correct. I also ordered another item at the same time from another seller and it arrived on time. I never had any problems so far surg incomplete address and item was returned over my many purchases via qoo10. Please check with singpost asap.

  • Question : 92799683Feb 10, 2015

    hi, I have an order above and singpost reg number RY202230829SG. Status shows item delivered but I did not receive the item. I just called up singpost. they said that due to incomplete address, it has been sent back to the sender. Please confirm if you have receive the return package.

    My add is 32 upper serangoon view #02-43
    Rio Vista
    Singapore 534209

    Please respond to me asap as I need the watch before CNY.

    Alice

    Answer : [Re] 92799683

    Hi, item delivered, thanks.

    REGISTERED ARTICLE / SMS MAIL/ SMARTPAC STATUS
    Item No. Posting Date Status Date Status Description
    RY202230829SG 05-02-2015 09-02-2015 Item delivered

    Question : [Re] 92799683

    Please respond asap... singpost said it was return to sender site to incomplete address. It hag been taking too long.

    Answer : [Re] 92799683

    Dear buyer, please ensure you provide the correct address, we will check with our shipping agent if item returned to us, thanks.

+View all Notice, FAQ, Q&A >>
Casio LW-200 LW200 LW-200 Ladies Child Kids Sport Resin Band Digital Watch
Casio LW-200 LW200 LW-200 Ladies Child Kids Sport Resin Band Digital Watch
Item Q&A
NEW AUTHENTIC CASIO AW-82D-7AV MOON PHASE FISHING TIMER ALARMS WATCH AW82D
NEW AUTHENTIC CASIO AW-82D-7AV MOON PHASE FISHING TIMER ALARMS WATCH AW82D
Item Q&A
Authentic Casio AW-82-7A Fishing Gear Illuminator Sports Mens Rubber Watch AW82
Authentic Casio AW-82-7A Fishing Gear Illuminator Sports Mens Rubber Watch AW82
Item Q&A
  • Question : Inquiry for the item from Ctl****Dec 13, 2018

    Hi seller, does it comes with a Casio box? Tks.

    Answer : [Re] Inquiry for the item from Ctl****

    hi. yes

  • Question : days of deliveryAug 24, 2015

    How many days before can have the item on hand to buyer?

    Answer : [Re] days of delivery

    hi, delivery takes 3 to 5 workings vis SingPost registered mail, thanks.

    Question : [Re] days of delivery

    Tnx

    Answer : [Re] days of delivery

    you are most welcome.

  • Question : WarrantyMay 26, 2014

    Does all the fishing gear watch comes with warranty?

    Answer : [Re] Warranty

    Dear customer.

    Your inquiry will soon be confirmed and answered by the seller.

    ※ Inquiries related to Payment, Cancellation and any Urgent issue can possibly be dealt from CS team.

    Thanks & Best regards.

    P.S. The information is also sent to the seller to meditate this case.


    Hi, any problem you can send back to us for repair, within one year from the date of your order, thanks.

  • Question : WarrantyMay 26, 2014

    Does all the fishing gear watch comes with warranty?

    Answer : [Re] Warranty

    Dear customer.

    Your inquiry will soon be confirmed and answered by the seller.

    ※ Inquiries related to Payment, Cancellation and any Urgent issue can possibly be dealt from CS team.

    Thanks & Best regards.

    P.S. The information is also sent to the seller to meditate this case.


    Hi, any problem you can send back to us for repair, within one year from the date of your order, thanks.

  • Question : WarrantyMay 26, 2014

    Does all the fishing gear watch comes with warranty?

    Answer : [Re] Warranty

    Dear customer.

    Your inquiry will soon be confirmed and answered by the seller.

    ※ Inquiries related to Payment, Cancellation and any Urgent issue can possibly be dealt from CS team.

    Thanks & Best regards.

    P.S. The information is also sent to the seller to meditate this case.


    Hi, any problem you can send back to us for repair, within one year from the date of your order, thanks.

+View all Notice, FAQ, Q&A >>
[MADE IN JAPAN] [Limited Nylon Edition] Casio G-Shock Full Black Out Series DW-6900BB-1 DW6900BBN
[MADE IN JAPAN] [Limited Nylon Edition] Casio G-Shock Full Black Out Series DW-6900BB-1 DW6900BBN
Item Q&A
  • Question : Inquiry for the item from dan****Dec 06, 2018

    Hi seller got local or international warranty. How many years ?warranty under who ?

    Answer : [Re] Inquiry for the item from dan****

    Hi, yes with one year warranty, i can provide local or international warranty, just let me know which one you need before pay. Thanks

  • Question : Warranty enquiriesNov 06, 2017

  • Question : Inquiry for the item from jan****Oct 16, 2017

  • Question : Inquiry for the item from wei****Oct 16, 2017

  • Question : Inquiry related delivery from Ver****Oct 11, 2017

    When to shipp out??

    Answer : [Re] Inquiry related delivery from Ver****

    Hi, Item already shipped, you can check tracking number from your order list. Thanks

+View all Notice, FAQ, Q&A >>
Casio G-Shock Watch GMA-S110MC S Series Unisex brand new
Casio G-Shock Watch GMA-S110MC S Series Unisex brand new
Item Q&A
SEIKO SNZF17K2 Automatic SNZF Diver X-Large Bezel 23 Jewels Gear Men s Watch
SEIKO SNZF17K2 Automatic SNZF Diver X-Large Bezel 23 Jewels Gear Men s Watch
Item Q&A
  • Question : Inquiry for the item from 007****Nov 28, 2018

    Hi can i check if you are authorized dealer under Thong Sia?
    Does this watch come with Seiko international warranty? or you provide local seller warranty?

    Answer : [Re] Inquiry for the item from 007****

    Hi, it local seiko supplier warraty. Thanks

  • Question : Inquiry for the item from 007****Nov 28, 2018

    Hi can i check if you are authorized dealer under Thong Sia?
    Does this watch come with Seiko international warranty? or you provide local seller warranty?

    Answer : [Re] Inquiry for the item from 007****

    it international warraty book. Thanks

Casio MTP-VS01GL-1A Mens Standard Gold Tone Solar Leather Band Black Dial Date
Casio MTP-VS01GL-1A Mens Standard Gold Tone Solar Leather Band Black Dial Date
Item Q&A
  • Question : Inquiry for the item from 233****Nov 13, 2018

    Watch only moved for a few hours. sometimes, days passed still cannot moved.

    Answer : [Re] Inquiry for the item from 233****

    Hi, maybe solar power no enought, you can try to do indoor sunlight and let me know. Thanks