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Q & A Lists
Item Question & Answer
3 6 9 or 12 jars Nature Republic Soothing and Moisture Aloe Vera 92% Soothing Gel
3 6 9 or 12 jars Nature Republic Soothing and Moisture Aloe Vera 92% Soothing Gel
Item Q&A
  • Question : Inquiry related delivery from sie****Jun 14, 2019

    Hi Seller, May I Know if you ship to Malaysia? Thank you!

    Answer : [Re] Inquiry related delivery from sie****

    Dear customer,
    Unfortunately, we do not ship to Malaysia.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from arc****Jun 08, 2019

    Hi, may I know what is the expiry date for the nature republic aloe vera gel 300mL? thanks!

    Answer : [Re] Inquiry for the item from arc****

    Dear customer,
    The 300ml jar expiry date is 2020 November.
    The 250ml tube expiry date is 2020 June.
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from lil****Mar 15, 2019

    Hi, Seller

    May I know are you still selling 100% Aloe Vera Gel? Last time, I did bought from you. Thank you.

    Answer : [Re] Inquiry for the item from lil****

    Dear customer,
    The manufacturer has changed the pacakaging for their 100% range to 98%. Probably because 100% was not accurate reflection of Aloe Vera content.
    Now, the same items from the same manufacturer 3W Clinic is packaged as 98%. For Snail Mucus, we still have some old stock that is "100%" packaging. But the new stock is also "98%".
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from seo****Nov 24, 2018

    Hi... the face shop 300ml tube is not in the order list?

    Answer : [Re] Inquiry for the item from seo****

    Dear customer,
    This listing is only for Nature Republic Aloe Vera 92% Soothing and Moisture Gel 300ml jar.
    For other soothing gel products, you can check this other listing:
    https://www.qoo10.sg/g/411253114
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from bim****Oct 09, 2018

    I want to buy 12 tubs of NaturEssential 99% aloe vera but it is not available here?

    Answer : [Re] Inquiry for the item from bim****

    Dear customer,
    You can use this listing here:
    https://www.qoo10.sg/g/411253114
    Best regards,
    Princess Pink Shop

+View all Notice, FAQ, Q&A >>
Somebymi / iFactory ★ AHA BHA PHA 30 Days Miracle Cleansing Bar / Toner / Killing Coverst Cushion
Somebymi / iFactory ★ AHA BHA PHA 30 Days Miracle Cleansing Bar / Toner / Killing Coverst Cushion
Item Q&A
[The Face Shop] Mask Sheets Set of 10/5 Real Nature / Seed / The Solution TheFaceShop faceshop
[The Face Shop] Mask Sheets Set of 10/5 Real Nature / Seed / The Solution TheFaceShop faceshop
Item Q&A
  • Question : Inquiry for the item from twi****Jun 12, 2019

    Hi, for real nature series, what is the expiry date?

    Answer : [Re] Inquiry for the item from twi****

    Dear customer,
    Expiry date range from 2020 to 2021. Which types do you want to purchase? We can get our warehouse staff to check.
    Thank you
    Best regards,
    Princess Pink Shop

    Question : [Re] Inquiry for the item from twi****

    Are u able to provide which real nature type mask expire 2021? Thank you

    Answer : [Re] Inquiry for the item from twi****

    Dear customer,
    We will check with our warehouse and get back to you.
    Please give a few days for warehouse staff to check.
    Thank you
    Best regards,
    Princess Pink Shop

    Question : [Re] Inquiry for the item from twi****

    Ok thanks

    Answer : [Re] Inquiry for the item from twi****

    Dear customer,
    Please see attached list from our warehouse.
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry related delivery from 261****May 08, 2019

    Hello,

    Can I check how long would the items take to reach me if I were to order today. Because I would need it by Friday Night.

    Item would be Mask Sheet Set of 10

    Hope to hear from you soon!

    Answer : [Re] Inquiry related delivery from 261****

    Dear customer,
    If you order using Qxpress today and we ship tomorrow, Qxpress is likely to deliver on Friday. However, they do not guarantee. Please send a message after you order. Please be sure to select Qxpress, because additional payment transaction to upgrade from Normal Mail to Qxpress tomorrow will delay the processing.
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from tan****Apr 27, 2019

  • Question : Inquiry for the item from tan****Apr 24, 2019

    What is the expiry date for the mask for potato, blueberry, avocado, olive and bamboo?

    Answer : [Re] Inquiry for the item from tan****

    Dear customer,
    Our current stock expiry dates are as follows:
    Potato -- 2020 September
    Blueberry -- 2021 May
    Avocado -- 2021 August
    Olive -- 2021 August
    Bamboo -- 2020 September
    Thank you
    Best regards,
    Princess Pink Shop

    Question : [Re] Inquiry for the item from tan****

    Thank you for your reply.

    Answer : [Re] Inquiry for the item from tan****

    Thank you

  • Question : Inquiry for the item from dio****Mar 23, 2019

+View all Notice, FAQ, Q&A >>
★ FREE UPGRADE! ★  The Face Shop Herb Day 365 Cleansing Foam / Cream TheFaceShop faceshop
★ FREE UPGRADE! ★ The Face Shop Herb Day 365 Cleansing Foam / Cream TheFaceShop faceshop
Item Q&A
  • Question : Inquiry related delivery from kar****Jun 13, 2019

    Hi Seller, I understand that if I purchase 8pcs, I get an upgrade to free Qexpress delivery? But I see a shipping of $4 instead when I check out. Can you please assist?

    Answer : [Re] Inquiry related delivery from kar****

    Dear customer,
    Normal Mail shipping fee was recently changed to higher for higher weight. So it is better for you to select Qxpress which is cheaper at SGD 3.99
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from Can****Jun 08, 2019

    Pls advise the expiry date of the cleaning foam.
    Thanks.

    Answer : [Re] Inquiry for the item from Can****

    Dear customer,
    For regular stock (you select the type), these are the expiry dates:
    Acerola 2022 February
    Aloe 2022 March
    Peach 2020 November
    Mung bean 2022 February
    Lemon 2022 February
    For Herb Day 365 Foam - random type (clearance stock), expiry date may be less than 1 year, but at least 6 months away.
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from ho.****May 18, 2019

    H seller, your front page photo said with purchase of 6 foam or cream will auto have free upgrade to qxpress but below ur listing it says with purchase of 8 then will have free upgrade to qxpress shipping. So which is which? 6 or 8? Thanks

    Answer : [Re] Inquiry for the item from ho.****

    Dear customer,
    It should be 8 pc. We have updated the picture.
    Thank you
    Best regards,
    Princess Pink Shop

    Question : [Re] Inquiry for the item from ho.****

    Thanks! Have just placed order for 8 tubes. Hope will get items fast

    Answer : [Re] Inquiry for the item from ho.****

    Dear customer,
    Local shipping should be possible today or tomorrow, so delivery should be from tomorrow onwards.
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from car****Mar 31, 2019

    Hi seller,
    when is the expiry date for the clearing foam?

    Answer : [Re] Inquiry for the item from car****

    Dear customer,
    Most of the items have expiry date in late 2020 or early 2021.
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from jes****Mar 24, 2019

+View all Notice, FAQ, Q&A >>
★ 3W Clinic ★  Brown Rice / Green Tea / Snail / Coenzyme Q10 Foam Cleansing 100ml
★ 3W Clinic ★ Brown Rice / Green Tea / Snail / Coenzyme Q10 Foam Cleansing 100ml
Item Q&A
  • Question : Inquiry for the item from Jck****Jun 12, 2019

    Dear Seller, will there be a restock for Coenzyme Q10 Foam Cleaning? Kindly advise. Thanks

    Answer : [Re] Inquiry for the item from Jck****

    Dear customer,
    Unfortunately, that item is no longer in production.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from 237****Mar 07, 2019

    Hi Seller,

    Wanted to buy the Snail Form Cleansing but no selection for this item, please advise where can buy the snail Form Cleansing?

    Thank you

    Answer : [Re] Inquiry for the item from 237****

    Dear customer,
    Unfortunately, we are out of stock of that item, and we are not sure when we can get new stock. Perhaps you can try Green Tea, Brown Rice, Collagen or Rose Water.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop

    Question : [Re] Inquiry for the item from 237****

    Dear Seller,

    Thank you for your reply.

    Answer : [Re] Inquiry for the item from 237****

    Thank you

  • Question : Inquiry for the item from shn****Feb 05, 2019

    Hi when do you restock snail foam cleanser??

    Answer : [Re] Inquiry for the item from shn****

    Dear customer,
    Unfortunately, that variant is no longer in production, and we are out of stock.
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Restock and expiryOct 28, 2018

    Hi, may I know when the Q10 cleanser will be restocked and what's the expiry date for this and green tea cleanser? Thanks.

    Answer : [Re] Restock and expiry

    Dear customer,
    For Green Tea, our current stock has expiry date in 2020 April.
    We are out of Coenzyme Q10, and it is no longer in production.
    Sorry for the inconvenience.
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Is it suitable for sensitive skin ?May 07, 2018

    are the product ingredients natural plant base?

    Answer : [Re] Is it suitable for sensitive skin ?

    Dear customer,
    The manufacturer does not claim that this item is made only from natural plant base.
    Thank you
    Best regards,
    Princess Pink Shop

+View all Notice, FAQ, Q&A >>
Bundle of 3★ Aloe Vera / Snail Soothing Gel Nature Republic / 3W Clinic / TheFaceShop / The Face Shop
Bundle of 3★ Aloe Vera / Snail Soothing Gel Nature Republic / 3W Clinic / TheFaceShop / The Face Shop
Item Q&A
  • Question : Inquiry for the item from hui****Jun 11, 2019

    Hi, what is expiry date for nature republic (tube) 92% aloe gel 250ml ?

    Answer : [Re] Inquiry for the item from hui****

    Dear customer,
    For that item, our current stock has expiry date in 2020 June.
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from mdm****Jun 10, 2019

    what is the expiry date of 3W clinic aloe vera gel 98% (Jar) ?

    Answer : [Re] Inquiry for the item from mdm****

    Dear customer,
    Our current stock has expiry date in 2021 April.
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from mdm****Jun 04, 2019

    expiry date for
    1) the face shop Jeju Aloe Vera (Jar) and the face shop Jeju Aloe Vera (tube)?
    2) NaturEssentials Aloe Vera (Jar)?

    Answer : [Re] Inquiry for the item from mdm****

    Dear customer,
    Our current stock expiery date is as follows:
    NaturEssentials 99% Aloe Gel - 2021 February
    THEFACESHOP (tube) Jeju Aloe 99% Gel - 2022 February
    THEFACESHOP (Jar) Jeju Aloe 99% Gel - Out of stock
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from ong****Jun 02, 2019

    Expiry date of 3W snail gel?

    Answer : [Re] Inquiry for the item from ong****

    Dear customer,
    3W Clinic 100% Snail Mucus gel (previous packaging design) -- 2020 October
    3W Clinic 98% Snail Mucus gel (new packaging design) -- 2021 November
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from agu****May 26, 2019

    Is the aloe from the faceshop genuine? As in its from faceshop directly. Thanks

    Answer : [Re] Inquiry for the item from agu****

    Dear customer,
    We are a Korea-registered company. Our products are authentic and the same as those sold in retail stores in Korea. Our transactions (purchases as well as sales) are legal and reported to the Korean regulatory authorities.
    Best regards,
    Princess Pink Shop

+View all Notice, FAQ, Q&A >>
[3W Clinic] Intensive UV Sunblock Cream 70ml
[3W Clinic] Intensive UV Sunblock Cream 70ml
Item Q&A
  • Question : Inquiry related delivery from 260****Jun 11, 2019

  • Question : Inquiry for the item from ora****May 05, 2019

    Hi seller. Can this sunblock suitable for Sensitive Skin??

    Answer : [Re] Inquiry for the item from ora****

    Dear customer,
    Manufacturer says it is not specifically for sensitive skin. It is best to try patch test first before wide usage.
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry related delivery from jch****Apr 29, 2019

  • Question : Inquiry related delivery from Jud****Apr 02, 2019

    Hello you can send this item malaysia??

    Answer : [Re] Inquiry related delivery from Jud****

    Dear customer,
    What is the order quantity? We will need to check what the additional costs are.
    Thank you
    Best regards,
    Princess Pink Shop

    Question : [Re] Inquiry related delivery from Jud****

    I wan to buy 20pcs

    Answer : [Re] Inquiry related delivery from Jud****

    Dear customer,
    Shipping will be SGD 40, and you will also need to take care of any import taxes or tariffs.
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from 234****Mar 28, 2019

    Hi,

    Is this sunblock waterproof?

    Answer : [Re] Inquiry for the item from 234****

    Dear customer,
    The manufacturer does not claim that the product is waterproof.
    Thank you
    Best regards,
    Princess Pink Shop

+View all Notice, FAQ, Q&A >>
★ The Face Shop ★  Herb Day Cleansing Tissue 70 / 20 sheet packs TheFaceShop faceshop Herbday
★ The Face Shop ★ Herb Day Cleansing Tissue 70 / 20 sheet packs TheFaceShop faceshop Herbday
Item Q&A
  • Question : Inquiry for the item from tee****Jun 06, 2019

    Expire date please?

    Answer : [Re] Inquiry for the item from tee****

    Dear customer,
    Our current stock has expiry dates as follows:
    70-sheet - 2021 August
    20-sheet - 2021 September
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from mly****Apr 09, 2019

  • Question : Inquiry for the item from rac****Oct 03, 2018

    Hi will u restock the 70pcs pack? Thanks

    Answer : [Re] Inquiry for the item from rac****

    Dear customer,
    We may be able to get new stock in November.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from cut****Sep 23, 2018

    Hi dear seller, can I order the herbs day cleasing wipe-70 sheets? When does it restock again? Kindly advise soonest cos need it.

    Answer : [Re] Inquiry for the item from cut****

    Dear customer,
    We may get new stock at the end of October or in early November.
    Sorry for the inconvenience.
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from chi****Sep 13, 2018

+View all Notice, FAQ, Q&A >>
★ The Face Shop ★  Pressian (Freshian) Big Mascara Curling / Volume TheFaceShop faceshop
★ The Face Shop ★ Pressian (Freshian) Big Mascara Curling / Volume TheFaceShop faceshop
Item Q&A
  • Question : Inquiry for the item from ema****Mar 24, 2019

    Hi seller,

    When will #2 Volume be re-stock please? Thanks.

    Answer : [Re] Inquiry for the item from ema****

    Dear customer,
    We may get new stock in about a month's time.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop

    Question : [Re] Inquiry for the item from ema****

    ok thank you. I will order it later then :) Thanks!

    Answer : [Re] Inquiry for the item from ema****

    Thank you

    Question : [Re] Inquiry for the item from ema****

    Hi seller, not sure if #2 Volume will be coming in soon?

    Answer : [Re] Inquiry for the item from ema****

    Dear customer,
    Ww may be able to get new stock in September, but we cannot be sure.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop

    Question : [Re] Inquiry for the item from ema****

    Oh I see..... ok no problem. I will just order #1 first then, thanks! :)

    Answer : [Re] Inquiry for the item from ema****

    Hi seller, I have placed an order already (order: 297228859 to 297228863) please could you kindly remove the boxes so you can just mail it via Singpost, easier to fit into the letterbox. Thanks! :)

    Question : [Re] Inquiry for the item from ema****

    Dear customer,
    We have informed the operations team of your request.
    Thank you
    Best regards,
    Princess Pink Shop

    Answer : [Re] Inquiry for the item from ema****

    Thanks much! :)

    Question : [Re] Inquiry for the item from ema****

    Thank you

  • Question : Inquiry for the item from Ash****May 26, 2019

  • Question : Inquiry for the item from kar****Dec 16, 2018

    Hello. May i know the expiray date of your current stocks for curling mascara?

    Answer : [Re] Inquiry for the item from kar****

    Dear customer,
    Our current batches expiry dates are as follows:
    Pressian #1 Curling Mascara 2020 Feb
    Pressian #2 Volume Mascara 2020 May
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : RestockMar 25, 2018

    Hi seller,

    Please can you let me know when will both the curling & volume will be restocked? I hope soon :)

    Thank you.

    Answer : [Re] Restock

    Dear customer,
    We may get new stock in 2-3 months' time.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop

    Question : [Re] Restock

    Ok noted, I will order when stocks are in then. Thanks! ^^

  • Question : Orders made on 18 Sep 17Sep 20, 2017

    Hi, I've made 2 orders on 18 Sep 17. Please advise when will my items be shipped out as the status is still "Shipping requested". Thanks.

    Answer : [Re] Orders made on 18 Sep 17

    Thank you for your purchase. For Normal (Unregistered) Mail, we usually ship locally within 4 business days. Singpost usually take 2-4 business days after that to deliver. Sat/Sun/P.Hols are not business days. Long delays or loss are rare (under 1% in our experience), but we send thousands of packages, so these cases crop up. There is no tracking and the buyer bears the risk for loss or damage in transit.
    Singpost does not deliver at preferred timing or day. They normally deliver during office hours, but sometimes arrive later. They deliver to your letterbox and do not call first. If the package cannot fit, they may bring to your door. If no one is in, the package will go back to the post office. There may or may not be a note to inform you, so please check with the local post office first even if you do not find a note.
    To make changes to your order, email sgsales@princesspinkshop.com asap. We will send by Singpost Normal Mail unless we hear from you in time.

+View all Notice, FAQ, Q&A >>
The Face Shop ★ Rice Water Bright Cleansing / Ceramide Moisture / Mango Seed TheFaceShop faceshop
The Face Shop ★ Rice Water Bright Cleansing / Ceramide Moisture / Mango Seed TheFaceShop faceshop
Item Q&A
  • Question : Inquiry for the item from hwe****Jun 05, 2019

    Thanks for the free sample
    Like to check is the sample a face moisturizer or toner
    Thanks.

    Answer : [Re] Inquiry for the item from hwe****

    Dear customer,
    It is a wash-off facial cleanser like a cleansing foam but not as foamy.
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from lin****May 17, 2019

  • Question : Inquiry for the item from ivy****Apr 19, 2019

    Hi Seller, will there be any stock coming in for The Face Shop Rice Water Bright Cleansing Foam?

    Answer : [Re] Inquiry for the item from ivy****

    Dear customer,
    We have replenished the stock and lowered the price for the Cleansing Foam 150ml and 300ml.
    You can place your order now.
    Thank you
    Best regards,
    Princess Pink Shop

    Question : [Re] Inquiry for the item from ivy****

    Noted with thanks.

    Answer : [Re] Inquiry for the item from ivy****

    Thank you

  • Question : Inquiry for the item from Bel****Apr 11, 2019

    Hi.. for rice water brightening.. cleansing milk when is the expiry date?tq

    Answer : [Re] Inquiry for the item from Bel****

    Dear customer,
    Our current stock exoiry date is in 2021 January.
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry related delivery from joy****Apr 06, 2019

+View all Notice, FAQ, Q&A >>
Top Selling Aloe Vera Soothing Gels by Nature Republic / 3W Clinic / TheFaceShop / NaturEssentials
Top Selling Aloe Vera Soothing Gels by Nature Republic / 3W Clinic / TheFaceShop / NaturEssentials
Item Q&A
  • Question : Inquiry for the item from mdm****Jun 03, 2019

    what is the expiry date for the aloe vera in tube?

    Answer : [Re] Inquiry for the item from mdm****

    Dear customer,
    TheFaceShop jeju Aloe 99% Fresh Soothing Gel (tube) - Exp 2022 February.
    Nature Republic Aloe Vera 92% Soothing Gel (tube) - Exp 2020 June
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from alo****May 05, 2019

  • Question : Inquiry related return and exchange from lil****Apr 25, 2019

  • Question : Inquiry for the item from xia****Mar 16, 2019

    Hi, how do i order face shop aloe in tube?

    Answer : [Re] Inquiry for the item from xia****

    Dear customer,
    Unfortunately, that item is currently out of stock. We may get new stock in about 4-5 weeks.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from sei****Mar 16, 2019

    Pls advise any stock for Jeju Aloe 99% & Jeju aloe ice in tube form.

    Answer : [Re] Inquiry for the item from sei****

    Dear customer,
    We currently only have jar form. Tube form is out of stock.
    We may get new stock in about 4-6 weeks.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop

+View all Notice, FAQ, Q&A >>
Elastine Shampoo / Conditioner / Treatment Pure Breeze Love Me Secret Fantasia Silk Repair + more
Elastine Shampoo / Conditioner / Treatment Pure Breeze Love Me Secret Fantasia Silk Repair + more
Item Q&A
  • Question : Inquiry for the item from mic****May 30, 2019

  • Question : Inquiry for the item from nic****May 29, 2019

    Hi! When will you have Reen Seohyang shampoo and conditioner available?
    Thanks!

    Answer : [Re] Inquiry for the item from nic****

    Dear customer,
    Unfortunately, we are not sure when we can get new stock of that item.
    Sorry for the inconvenience.
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from mic****May 29, 2019

  • Question : Inquiry for the item from jia****Apr 04, 2019

  • Question : 关于运送184****会员的咨询。Feb 26, 2019

    包邮吗

    Answer : [Re] 关于运送184****会员的咨询。

    Dear customer,
    For this promotion listing, there is shipping fee. Free shipping is available at another listing here: https://www.qoo10.sg/g/424688981
    Thank you
    Best regards,
    Princess Pink Shop

+View all Notice, FAQ, Q&A >>
[ETUDE HOUSE] 0.2mm The Therapy Mask Sheet -- Aloe / Green Tea / Collagen / Snail / etc
[ETUDE HOUSE] 0.2mm The Therapy Mask Sheet -- Aloe / Green Tea / Collagen / Snail / etc
Item Q&A
  • Question : Inquiry for the item from 210****May 29, 2019

    hi any more discount for buying 50 sheets? I want lotus.

    Answer : [Re] Inquiry for the item from 210****

    or 60 70 sheets. thanks

    Question : [Re] Inquiry for the item from 210****

    Dear customer,
    You can use these coupons here:
    https://www.qoo10.sg/sp/1416?dak=&trg=m&__da_seqno=554402649
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry related delivery from shw****Nov 26, 2018

    Do u have the items in stock? Possible to collect directly? I need the items urgently before I fly off on Thursday.

    Answer : [Re] Inquiry related delivery from shw****

    Dear customer,
    Even for self collection, we still need to send to our forwarder in Singapore. What is your purchase quantity?
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : restockMay 03, 2018

    when will the aloe mask be restocked?

    Answer : [Re] restock

    Dear customer,
    We may get new stock in about 2 months.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop

  • Question : SHEET MASK RESTOREMar 08, 2018

    WHEN THE SHEET MASK RESTORE & UPDATE?
    I WANT ORDER

    Answer : [Re] SHEET MASK RESTORE

    Dear customer,
    We may restock in April or May.
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from f_e****Dec 31, 2017

    Hi will you restock other masks?

    Answer : [Re] Inquiry for the item from f_e****

    Dear customer,
    The earliest that we can restock for this range is end February. Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop

+View all Notice, FAQ, Q&A >>
★ Set Promotion! Innisfree My Real Squeeze Mask Sheets Set of 5 or 10
★ Set Promotion! Innisfree My Real Squeeze Mask Sheets Set of 5 or 10
Item Q&A
  • Question : Inquiry for the item from dya****May 23, 2019

  • Question : Inquiry for the item from zhi****May 15, 2019

    Hi, may I know what is the expiry date for the innisfree my real squeeze mask aloe mask? And may I know where is my item? When can I get my item? Thank you.

    Answer : [Re] Inquiry for the item from zhi****

    Dear customer,
    Our current stock expiry date is 2021 July.
    We can ship your order by the end of the week, so delivery should be next week.
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from cla****May 08, 2019

    What is the expiry for the Real squeeze Rose mask?

    Answer : [Re] Inquiry for the item from cla****

    Dear customer,
    Our current stock of Rose has expiry date in 2020 July.
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry from 233****Mar 14, 2019

    Hello

    Can I add only some more products for this batch of masks? I would need 10 more masks. If so please dont send out ye .

    THanks

    Answer : [Re] Inquiry from 233****

    Dear customer,
    What are the additional mask sheets you want?
    Thank you
    Best regards,
    Princess Pink Shop

    Question : [Re] Inquiry from 233****

    Hello

    Can I have 5 more lime and 5 more cucumber. Thanks

    Answer : [Re] Inquiry from 233****

    sorry I actually replied earlier but did not click send. How Can I pay for this extra 10? If it is too complicated then I will just stick to the original amount.

    Question : [Re] Inquiry from 233****

    Dear customer,
    Addition of 2 additional orders:
    Qty 1: Innisfree:5pc My Real Squeeze Mask / Type:Lime(-S$1.99)
    Qty 1: Innisfree:5pc My Real Squeeze Mask / Type:Cucumber(-S$3.99)
    The total is SGD 11.62
    We have sent a link for payment to you.
    Thank you
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from sop****Mar 19, 2019

+View all Notice, FAQ, Q&A >>
★ NATURAL SUN ★ Body and Family Mild Sun Milk Oil Cut Sun Cream Power Long-Lasting Sun Cream Aqua Sun Gel Baby Mild Sun Lotion The Face Shop TheFaceShop faceshop
★ NATURAL SUN ★ Body and Family Mild Sun Milk Oil Cut Sun Cream Power Long-Lasting Sun Cream Aqua Sun Gel Baby Mild Sun Lotion The Face Shop TheFaceShop faceshop
Item Q&A
  • Question : Inquiry for the item from Liv****May 22, 2019

    Hi, when are you restocking Power Long Lasting Suncream?

    Answer : [Re] Inquiry for the item from Liv****

    Dear customer,
    Unfortunately, we are not sure when we can restock this item.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from skc****Mar 11, 2019

    when will be in stock for powerr long lasting sun cream?

    Answer : [Re] Inquiry for the item from skc****

    Dear customer,
    Unfortunately, we will probably only get new stock in August or later.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from hcp****Mar 04, 2019

    Do you have stock of No shine hydrating sun cream with longer expiry date?

    Answer : [Re] Inquiry for the item from hcp****

    Dear customer,
    Unfortunately, we are out of stock of that item.
    We may get new stock in 2-3 months.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from cel****Dec 25, 2018

    when is the stock available for power lasting sun cream?

    Answer : [Re] Inquiry for the item from cel****

    Dear customer,
    We may be able to restock in March.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop

  • Question : Inquiry for the item from goh****Oct 01, 2018

    Hi
    What is the expiry date on aqua sun sunscreen?

    Answer : [Re] Inquiry for the item from goh****

    Dear customer,
    Unfortunately, Aqua Capsule Sun Gel is out of stock.
    Perhaps you can consider Baby Mild Sun Cream instead.
    Thank you
    Best regards,
    Princess Pink Shop

    Question : [Re] Inquiry for the item from goh****

    When will you restock?

    Answer : [Re] Inquiry for the item from goh****

    When will you restock?

    Question : [Re] Inquiry for the item from goh****

    When will you restock?

    Answer : [Re] Inquiry for the item from goh****

    Dear customer,
    Unfortunately, we are not sure when we can replenish that item.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop

    Question : [Re] Inquiry for the item from goh****

    Once u have new stock please inform.

    Answer : [Re] Inquiry for the item from goh****

    Dear customer,
    It is possible to have stock again in April next year, once the production for summer products is increased.
    Thank you
    Best regards,
    Princess Pink Shop