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Q & A Lists
Item Question & Answer
★COTTON T-SHIRT★ Unisex / Short Sleeves / Round Neck / T-shirt / Top / Tee / Shirts / Cotton
★COTTON T-SHIRT★ Unisex / Short Sleeves / Round Neck / T-shirt / Top / Tee / Shirts / Cotton
Item Q&A
  • Question : Inquiry related delivery from Ong****Nov 18, 2018

    Wonder why no normal postage? Who will pay qxpress for $3.50 for 1pc only.

    Answer : [Re] Inquiry related delivery from Ong****

    Hi customer,


    We are so sorry that currently we only have one shipping option which is Qxpress.
    We seek your kind understanding on this matter and are extremely sorry if there is any inconvenience casued.
    Thank you.


    Best Regards,
    Q Apparels

  • Question : Inquiry for the item from nad****Nov 18, 2018

    Hi.
    Was wondering if your black t-shirts (size XL) are still the stretchable ones with the red tag.
    Thanks.

    Answer : [Re] Inquiry for the item from nad****

    Hi customer,


    Yes, it still the stretchable ones with the red tag.
    Hope its clarified.
    Thank you.

    Best Regards,
    Q Apparels

  • Question : Inquiry related delivery from tiu****Nov 18, 2018

    I would have purchase if the delivery was not q express. That's a minus point for q express delivery.

    Answer : [Re] Inquiry related delivery from tiu****

    Hi customer,


    We are so sorry that currently we only have one shipping option which is Qxpress.
    We seek your kind understanding on this matter and are extremely sorry if there is any inconvenience casued.
    Thank you.


    Best Regards,
    Q Apparels

★DRI FIT EYELET POLO★UNISEX/ SUITABLE FOR MENS AND WOMEN/ NEW ARRIVALS/ BEST BUY/ Wholesale/ DRI FIT
★DRI FIT EYELET POLO★UNISEX/ SUITABLE FOR MENS AND WOMEN/ NEW ARRIVALS/ BEST BUY/ Wholesale/ DRI FIT
Item Q&A
  • Question : Inquiry related delivery from Fen****Nov 16, 2018

    Hi if I order today can I receive it by tomorrow or can I pick it up tomorrow at the store?

    Answer : [Re] Inquiry related delivery from Fen****

    Hi customer,


    Yes, you may place order now and collect the item at the store on the next working day.
    Hopes it clarified.
    Thank you.


    Best Regards,
    Q Apparels

  • Question : Inquiry for the item from 234****Nov 12, 2018

    Hi -
    The dri-fit polo that is red with white sleeves: the back of this one is red, or white?
    Thank you.

    Answer : [Re] Inquiry for the item from 234****

    Hi Customer,


    It will be red but there's white shoulder panel.
    Hopes it clarified.
    Thank you.


    Best Regards,
    Q Apparels

    Question : [Re] Inquiry for the item from 234****

    Yes, its perfect, thank you!

    Answer : [Re] Inquiry for the item from 234****

    Hi Customer,


    You are most welcome.:)
    Looking forward for your order.
    Thank you.


    Best Regards,
    Q Apparels

  • Question : Dri-fit Red with white SleevesNov 10, 2018

    Hi,

    Your Red Dri-Fit polo with the white sleeves: the back is red or white?
    And no logo right?

    Thank you.

    Answer : [Re] Dri-fit Red with white Sleeves

    Hi customer,

    Yes. It’s plain shirt without any logos.
    Hopes it clarified.
    Thanks.

    Best Regards,
    Q Apparels

    Question : [Re] Dri-fit Red with white Sleeves

    Hi - And the back, is it red or white?
    Thanks.

    Answer : [Re] Dri-fit Red with white Sleeves

    Hi Customer,

    Back will be red but there's white shoulder panel as picture shown.
    Hopes it clarified.
    Thank you.

    Best Regards,
    Q Apparels

  • Question : Inquiry for the item from she****Sep 23, 2018

    It's now plain without the sg50 logo ya?

    Answer : [Re] Inquiry for the item from she****

    Dear customer,


    Yes, it's plain without sg50 logo.
    Looking forward for your order.
    Thank you.

    Best Regards,
    Q Apparels

  • Question : Inquiry related delivery from ari****Sep 06, 2018

    Could i get by Tuesday if i order today?

    Answer : [Re] Inquiry related delivery from ari****

    Hi Customer,

    If you order by today, we will deliver by tomorrow and please take note that Qxpress takes around 2-3 working days to deliver your place and we cannot guarantee that you will get by next Tuesday.
    Otherwise you may choose self pick up in our office which you can get the shirt immediately.
    Hope this clarifies your queries.
    Thank you.

    Best Regards,
    Q Apparels

+View all Notice, FAQ, Q&A >>
★ DRI FIT INTERLOCK ROUND NECK ★ UNISEX/ SUITABLE FOR MEN AND WOMEN/ NEW ARRIVALS/ BEST BUY
★ DRI FIT INTERLOCK ROUND NECK ★ UNISEX/ SUITABLE FOR MEN AND WOMEN/ NEW ARRIVALS/ BEST BUY
Item Q&A
  • Question : pick up at 711Nov 11, 2018

    hi seller, i saw in my cart that i can pick up at 711? please advise how it works. thank you.

    Answer : [Re] pick up at 711

    Hi customer,


    Yes, please choose Qxpress for shipping option.
    You can choose pick up at 711 when check out.
    Hopes it clarified.
    Thank you.


    Best Regards,
    Q Apparels

    Question : [Re] pick up at 711

    thanks. i thought if pick up at 711 will be foc delivery..

    Answer : [Re] pick up at 711

    Hi customer,


    You may choose pick up at our office which is FOC.:)
    Hopes it clarified,
    Thank you.


    Best Regards,
    Q Apparels

    Question : [Re] pick up at 711

    Thanks for your fast responses..

    Answer : [Re] pick up at 711

    Hi customer,


    You are most welcome.
    Thank you.:)


    Best Regards,
    Q Apparels

  • Question : size too big when triedJun 10, 2015

    Hi!
    Ive bought 2 T-shirts from you, size L according to your sizing chart. But after receiving and trying on, I find it's too big and I need M instead. I hope it's possible for me to exchange.

    Dezmond

    Answer : [Re] size too big when tried

    Hi Dezmond

    Yes, we accept exchange. You can mail back the t-shirt, indicate your name, order number, order date and what size you want. Please put $1.70 stamp (2pcs t-shirt cost $1.70 postage fee)into the parcel because the postage fees is paid by your side. After we have received the item, we will re-send to you.

    By the way, we suggest you to come over to our office to make item exchange so you can get your t-shirt immediately.

    Below is our address:
    Soon Soon Pte Ltd
    62 Ubi Road 1
    #01-03 Oxley Bizhud 2
    Singapore 408734


    Thanks

    Regards,
    Soon Soon Pte Ltd

  • Question : Holding your productsMay 19, 2015

    Dear Seller,

    I am keen to explore holding your products at my retail outlet in Holland Drive. Please advise if we can discuss this further.

    Thank you.

    Regards,
    Celest

    Answer : [Re] Holding your products

    Hi,

    Please provide your order number.
    Thanks you.

    Regards,
    Soon Soon Pte Ltd

★ DRI FIT EYELET ROUND NECK ★ UNISEX/ SUITABLE FOR MEN AND WOMEN/ NEW ARRIVALS/ BEST BUY/ Wholesale
★ DRI FIT EYELET ROUND NECK ★ UNISEX/ SUITABLE FOR MEN AND WOMEN/ NEW ARRIVALS/ BEST BUY/ Wholesale
Item Q&A
  • Question : Inquiry related cancel and refund from cha****Nov 05, 2018

    Please cancel and refund for 281978417,281978418,281978419

    Answer : [Re] Inquiry related cancel and refund from cha****

    Hi Customer,

    Good day to you.
    As we checked, the item has been received. If you still want to cancel this order, kindly return the item by using registered mail.
    Qoo10 will process partial refund after received the item.
    Hope its clarified.
    Thank you.


    Best Regards,
    Q Apparels

    Question : [Re] Inquiry related cancel and refund from cha****

    Why only partial refund

    Answer : [Re] Inquiry related cancel and refund from cha****

    Hi customer,


    So sorry for our late reply.
    Kindly check your email or message regarding the issue.
    Thank you.

    Best Regards,
    Q Apparels

  • Question : Inquiry related delivery from cha****Nov 05, 2018

    Hi

    My cart #122669967 for 7 qty yellow
    Will I be receiving items today?
    Nov 05, 2018, otherwise I need to cancel as I need it for the event

    Edit

    Answer : [Re] Inquiry related delivery from cha****

    Hi customer,


    Your items has been collect by Qxpress today.
    Please take note that Qxpress need to take 2-3 working days to deliver.
    Hopes it clarified.
    Thank you.

    Best Regards,
    Q Apparels

  • Question : Inquiry related delivery from cha****Nov 05, 2018

  • Question : Inquiry for the item from pat****Nov 04, 2018

    hi , Monday 5th your store open ? any lunch hours to avoid ?

    Answer : [Re] Inquiry for the item from pat****

    Hi Customer,

    Yes, we open today.
    No worries, no any lunch time need to avoid.
    Hopes it clarified.
    Thank you.

    Best Regards,
    Q Apparels

  • Question : Inquiry for the item from reg****Oct 14, 2018

    What is the day and time range for self collection?

    Answer : [Re] Inquiry for the item from reg****

    Dear customer,

    You may collect your item in our operating hours.
    Monday- Friday. 9am-6pm
    Hope its clarified.
    Thank you.


    Best Regards,
    Q Apparels

+View all Notice, FAQ, Q&A >>
★GILDAN PREMIUM COTTON T-SHIRT★ CLEARANCE SALE!!! FREE SHIPPING!! T-shirt Wholesale! Short Sleeve T-Shirt/ Round Neck Tees/T-shirts/ Tees/ T shirt/ Top/ Premium Cotton/ Mens/ Ladies
★GILDAN PREMIUM COTTON T-SHIRT★ CLEARANCE SALE!!! FREE SHIPPING!! T-shirt Wholesale! Short Sleeve T-Shirt/ Round Neck Tees/T-shirts/ Tees/ T shirt/ Top/ Premium Cotton/ Mens/ Ladies
Item Q&A
  • Question : Tee shirt with pocketNov 08, 2015

    Hi, u sell tee shirt with pocket?

    Answer : [Re] Tee shirt with pocket

    Dear customer,
    Sorry we don't have ready stock for pocket T-shirt. For custom make (above 50pcs) please contact with our sales person , rickie@soonsoon.com

    Regards
    Soon Soon