You can leave inquiries about item, delivery, cancel/refund or other questions.
Hello this is the 2nd day already. Can you please read your message. I message you regarding the wrong item u send me. This post is selling Arowana Vitamins, why u send me turtle food? Can you please settle this ASAP? This is the 2nd day already & still no answer from you?
Please check ur message. I send u message regarding my order. U sent the wrong item. Why send me turtle food?
Hi,My goldfish is having Dropsy, Can this help to cure it?Pls advise.Thank you.
Order no. 255717500Hi, when can this be delivered? It’s been a week.grateful if u can expedite.Thanks.
Please advise if Rainbow Aquarium has stock of the 3mm 5KG pack ... Thanks
The tank itself is glass or acrylic?
Hi, it’s pertaining to my latest order. There are some discrepancies and it has been a few days already. Please reply soonest possible thanks
How heavy is the 50cm tank? Can I order it in larger sizes? Do you sell that large grey rock in the tank?
Hi,Do you have covered tanks that are not low water level? My terrapins are big & I think the low water level tanks are too small for them.Thanks.
Is the dimensions listed in centimeters (cm) or inches (in)?
Hi, is the dimensions listed for the tank in inches or cm? Also for the height, does it refer to the lower end or the higher end (end with the filter). Thanks!
it refer to the higher end of the tank
Hi, can I know the dimensions? Thank you
Hi seller, I have msg u privately regarding my order of this item, I ordered 3 but only received 1. I have sent u a few msg, but u didn't reply to it. Kindly reply, Thank u