Q&A board

Q & A Lists
Item Question & Answer
2019 Invisible Laptop Stand★MOFT★Adhesive Foldable★Portable Tablet Holder Folding Adjustable Bracket
2019 Invisible Laptop Stand★MOFT★Adhesive Foldable★Portable Tablet Holder Folding Adjustable Bracket
Item Q&A
  • Question : Inquiry for the item from vng****Jul 10, 2019

    Is this reusable? Can I stick on 1 laptop and in the future remove and stick to other laptop?

    Answer : [Re] Inquiry for the item from vng****

    Hi customer,
    No.

    Regards

Baseus iPhone X / XS / Max / XR Infinity Tempered Glass (Anti-Blue Light + Clear) 0.23mm 3D Protect
Baseus iPhone X / XS / Max / XR Infinity Tempered Glass (Anti-Blue Light + Clear) 0.23mm 3D Protect
Item Q&A
  • Question : Inquiry for the item from Jia****Jun 28, 2019

    Hi, I would like to order iPhone XS Max, when will it be available?

    Answer : [Re] Inquiry for the item from Jia****

    I mean the tempered glass anti blue ray of iPhone XS Max.

    Question : [Re] Inquiry for the item from Jia****

    HI,

    New stock will arrive beginning of July. Do you want to leave your contact no so that we can msg u when new stock arrives?
    Thanks

    Answer : [Re] Inquiry for the item from Jia****

    Yes please. 90034429. Thanks.

    Question : [Re] Inquiry for the item from Jia****

    Hi,
    New stock arrives. Please place the order at
    https://www.qoo10.sg/item/BASEUS-IPHONE-X-XS-MAX-XR-INFINITY-TEMPERED-GLASS-ANTI-BLUE-LIGHT/432069029

    Thanks

  • Question : Inquiry for the item from jef****Jun 24, 2019

    Any restock for iphone xs max anti blue (black) ?

    Answer : [Re] Inquiry for the item from jef****

    Hi,
    New stock will arrive in 2 weeks' time.

    Do you want to leave your contact no so that we will inform you when new stock arrives?

    Thank you

    Best regards,

    Question : [Re] Inquiry for the item from jef****

    Ok. I already place order for 2 sets.
    298933183

    Answer : [Re] Inquiry for the item from jef****

    Thanks for your order.

  • Question : Inquiry for the item from 210****May 25, 2019

    Will you have new stocks for the iphone XR soon?

    Answer : [Re] Inquiry for the item from 210****

    Hi,

    Sorry for the lte reply. We have instock and already updated in the inventory.

    Regards

  • Question : Inquiry for the item from jef****Apr 19, 2019

    Is this full screen tempered glass case friendly? Is it anti blue light? Thanks.

    Answer : [Re] Inquiry for the item from jef****

    Yes

  • Question : Inquiry for the item from yin****Dec 29, 2018

    Is this privacy screen protector?

    Answer : [Re] Inquiry for the item from yin****

    No.

+View all Notice, FAQ, Q&A >>
2019 Virtual Reality Headsets★FiiT VR 2N 3F 5F★BOBOVR Z4 Z5★VR Headset 3D Glasses★Oculus Samsung VR
2019 Virtual Reality Headsets★FiiT VR 2N 3F 5F★BOBOVR Z4 Z5★VR Headset 3D Glasses★Oculus Samsung VR
Item Q&A
  • Question : Inquiry for the item from Ks.****Jul 02, 2019

    Any vr set to be recommended for huawei mate 20x?

    Answer : [Re] Inquiry for the item from Ks.****

    Yes

  • Question : Inquiry for the item from eng****Jul 01, 2019

  • Question : Inquiry for the item from leo****Feb 13, 2019

  • Question : Inquiry for the item from mol****Dec 24, 2018

    Hi, any recommendation for Huawei Mate 10 Pro?

    Answer : [Re] Inquiry for the item from mol****

    Hi Customer,

    We would recommend BOBOVR Z5 of Fiit VR 5F for your phone.
    Thank you.

    Best regards,
    Rainbow Sense

  • Question : Inquiry for the item from tan****Dec 19, 2018

    Can iPhone 6s fit?

    Answer : [Re] Inquiry for the item from tan****

    Yes

+View all Notice, FAQ, Q&A >>
Google Cardboard V2★SG Stock★Virtual Reality (VR)★3D Glasses★Head Strap★High Quality★Android★IPhone
Google Cardboard V2★SG Stock★Virtual Reality (VR)★3D Glasses★Head Strap★High Quality★Android★IPhone
Item Q&A
  • Question : Inquiry related delivery from lim****Jun 29, 2019

    Hi can I check how long does shipping take?

    Answer : [Re] Inquiry related delivery from lim****

    Hi,
    if by Qexpress, take 2 working days
    If by registered post, take 2 to 3 working days
    If by normal mail, take 5 working days but may take as long as 1 month.

    Thanks

  • Question : Inquiry for the item from 242****May 06, 2019

  • Question : Inquiry for the item from cht****Apr 13, 2019

  • Question : Inquiry related delivery from 261****Mar 21, 2019

  • Question : Inquiry for the item from tan****Feb 26, 2019

    Hi I ordered the v2 version. But nothing happens when I press the "button". Is it spoilt? Can I get a replacement?

    Answer : [Re] Inquiry for the item from tan****

    Hi,

    Pls refer to our earlier reply.

    Regards

+View all Notice, FAQ, Q&A >>
★Universal Bluetooth Remote/GamePad V2★Stock In SG★Android★iOS★Selfie★TV Box★PC★Wireless Mouse★Music Controller★E-book flip★
★Universal Bluetooth Remote/GamePad V2★Stock In SG★Android★iOS★Selfie★TV Box★PC★Wireless Mouse★Music Controller★E-book flip★
Item Q&A
  • Question : Inquiry related delivery from son****Jun 19, 2019

  • Question : You send me wrong itemAug 24, 2017

    Hi, I bought the bluetooth remote, but you send me cardboard v2.

    Please exchange.

    thanks.

    Answer : [Re] You send me wrong item

    Hi Customer,

    Sorry for the mistake. We woll proceed to send you the bluetooth remote.

    Best regards,
    Rainbow Sense

  • Question : Unable to pair up with Note 4Feb 25, 2016

    Hi..the controller just unable to pair up with Note 4...Please advise if there are any password or something.. Error "unable to communciate with device"

    Answer : [Re] Unable to pair up with Note 4

    Dear Customer,

    There is no password for the device. Can you try restarting your phone as well as resetting the bluetooth remote? After it is able to scan, probably wait a few more seconds before trying to pair with it.

    Best Regards,
    Rainbow Sense

    Question : [Re] Unable to pair up with Note 4

    Hi ,

    I had already tried the ways, restart phone, reset the Bluetooth control also get it to communicate.

    Can you replace the set or refund?.

    Thanks

    Answer : [Re] Unable to pair up with Note 4

    Dear Customer,

    Yes, we will be able to do an exchange for you. Can you mail it back to us with all packaging via singpost to:
    My Mail Box No. 887351
    Singapore 919191
    Please indicate your order number on it too. Once received, we will test it. If it is not working, we will send you a new one. Also, if it is not working, we will cover your return postage ($0.90) too. Do let us know once you mail it out, thank you.

    Best Regards,
    Rainbow Sense

  • Question : iOS 9.2Dec 29, 2015

    Hi Seller,

    Can we use this to do remote control for navigating in iphone iOS 9.2?

    Thanks.

    Answer : [Re] iOS 9.2

    Dear Customer,

    Function for iOS is very limited. We do not recommend getting it for iOS as it is more suited for android.

    Best Regards,
    Rainbow Sense

  • Question : xiaomi tv boxAug 28, 2015

    can we use this with xiaomi gen4 tv box..? please advice

    Answer : [Re] xiaomi tv box

    Dear customer,

    Thank you for your inquiry. However, we sorry as we cannot advise you if it works with xiaomi TV box because we have not tried it before.

    Best regards,
    Rainbow sense

Minipresso - Hand Powered Portable Espresso Machine / Coffee Maker [Portable + Compact] Wacaco
Minipresso - Hand Powered Portable Espresso Machine / Coffee Maker [Portable + Compact] Wacaco
Item Q&A
  • Question : Inquiry for the item from lyn****Jun 15, 2019

    Is this product genuine?

    Answer : [Re] Inquiry for the item from lyn****

    HI,
    It is an OEM product.

    Thanks

  • Question : NS OR GRMar 05, 2018

    HI, is this for Nespresso Capsules or Ground Coffee?

    Answer : [Re] NS OR GR

    Hi Customer,

    It is for ground coffee.

    Best regards,
    Rainbow Sense

Baseus iPhone X / XS / Max / XR Infinity Tempered Glass (Anti-Blue Light + Clear) 0.23mm 3D Protect
Baseus iPhone X / XS / Max / XR Infinity Tempered Glass (Anti-Blue Light + Clear) 0.23mm 3D Protect
Item Q&A
  • Question : Inquiry related delivery from yen****Jun 04, 2019

    Hi, ready stock available? How long will it take for delivery?

    Answer : [Re] Inquiry related delivery from yen****

    Hi Customer,

    Yes, ready stock. 3-7 working days for non-registered mail and 1-3 working days for registered mail.

    Best regards,
    Rainbow Sense

  • Question : Inquiry for the item from chi****May 19, 2019

  • Question : Inquiry for the item from koh****Dec 14, 2018

    can help to paste at shop?

    Answer : [Re] Inquiry for the item from koh****

    HI Customer,

    We are sorry but we do not offer pasting services.

    Best regards,
    Rainbow Sense

  • Question : Inquiry for the item from mar****Dec 10, 2018

    Hi,

    I purchased the items on 24 nov and till now I have yet to receive the items . PleSe advise

    Thank you

    Answer : [Re] Inquiry for the item from mar****


    Dear buyer,
    We confirmed we post out the item on the next working day upon receipt of your order. Singpost generally takes up to 7 working days to deliver but due to festival season, it may take longer than that. To share with you, some buyers experience up to 1 month to receive the item.

    If the item is not delivered, it will be return back to us. We will then contact the buyer. In your case, todate we have not received any returned item.

    As it is a normal post, there is no tracking no to track. Hope you understand.

    Best regards,

  • Question : Inquiry for the item from che****Aug 26, 2018

    Hello. I would like to enquire wat does ‘anti-blue light + clear’ mean. Does it mean that i will be purchasing 2 different screen protectors or?

    Answer : [Re] Inquiry for the item from che****

    Hi,
    It is only one pice.
    Regards

    Question : [Re] Inquiry for the item from che****

    Then the screen protector tat im purchasing will it be anti-blue or clear?

    Answer : [Re] Inquiry for the item from che****

    Hi Customer,

    It will be both anti-blue and clear.

    Best regards,
    Rainbow Sense

+View all Notice, FAQ, Q&A >>
Microsoft New Surface Pro 6 /2017 / Surface Pro 4 / Surface Go Tempered Glass 0.3mm Screen Protector
Microsoft New Surface Pro 6 /2017 / Surface Pro 4 / Surface Go Tempered Glass 0.3mm Screen Protector
Item Q&A
  • Question : Inquiry for the item from kyl****Jun 02, 2019

    Which option is the surface pro 6 tempered glass?

    Answer : [Re] Inquiry for the item from kyl****

    Hi Customer,

    We have updated the option quantity. Thank you.

    Regards,
    Rainbow Sense

  • Question : Inquiry for the item from 235****Mar 06, 2019

    hi may i know when is the re-stock for surface pro 6 screen protector?

    Answer : [Re] Inquiry for the item from 235****

    Hi,

    It is in stock now. Please place your order.

    Thanks

  • Question : Inquiry related delivery from vid****Feb 25, 2019

  • Question : Inquiry for the item from 238****Feb 10, 2019

    hi when's the restock for surface pro 6?

    Answer : [Re] Inquiry for the item from 238****

    Hi,

    It in instock now. Please place your order.

    Thanks

  • Question : Inquiry related delivery from abs****Jan 22, 2019

+View all Notice, FAQ, Q&A >>
Seamless Undershirt / Innerwear / Underwear / T-Shirt / Underlayer★Thin Comfortable Premium Material
Seamless Undershirt / Innerwear / Underwear / T-Shirt / Underlayer★Thin Comfortable Premium Material
Item Q&A
  • Question : Inquiry for the item from att****May 20, 2019

    Hi can i check, when is the 3xl coming back in stock. As i want to purchaseit as soon as possible to receive it before end of May?

    Answer : [Re] Inquiry for the item from att****

    HI,
    Sorry, not in time.

    Regards,

  • Question : Inquiry for the item from hir****Oct 22, 2018

    Any more stock for xxxl?

    Answer : [Re] Inquiry for the item from hir****

    Hi customer.
    Currently out of stock. New stock will come in 2 weeks time. Do you mind to wait?
    Thanks

    Question : [Re] Inquiry for the item from hir****

    Yup :)

    Answer : [Re] Inquiry for the item from hir****

    Plesae leave your contact so that we will contact u. Thanks

    Question : [Re] Inquiry for the item from hir****

    98776977

    Answer : [Re] Inquiry for the item from hir****

    Thanks

  • Question : xl sizeSep 09, 2018

    any update when xl is available?

    Answer : [Re] xl size

    Hi,
    May I know any piece you want? FYI, the cut is rather small.

    Thanks

  • Question : Inquiry for the item from pea****Feb 24, 2018

    Any new stock for M or L coming?

    Answer : [Re] Inquiry for the item from pea****

    Hi Customer,

    We have stocks for L and have updated the listing. Do not that L is the smallest size and we do not carry M size. The cutting is much smaller than the usual shirt sizes.

    Thank you.

    Best regards,
    Rainbow Sense

    Question : [Re] Inquiry for the item from pea****

    If my husband usually wear M singlet. So what size shouldni choose for this

    Answer : [Re] Inquiry for the item from pea****

    If my husband usually wear M singlet. So what size shouldni choose for this

    Question : [Re] Inquiry for the item from pea****

    Hi Customer,

    We would recommend XL.

    Best regards,
    Rainbow Sense

★SG Stock★Ultra Slim Power Bank★Card Size★2500 / 5000 mAh★Light Weight★Store in Wallet/Pocket★Samsung Xiaomi HTC LG Sony★Credit Card Sized Powerbank★
★SG Stock★Ultra Slim Power Bank★Card Size★2500 / 5000 mAh★Light Weight★Store in Wallet/Pocket★Samsung Xiaomi HTC LG Sony★Credit Card Sized Powerbank★
Item Q&A
  • Question : Inquiry for the item from 211****Apr 16, 2019

    can I use it for both samsung and iphone? Can I buy just one power bank that can be used for these 2 types of phones?

    Answer : [Re] Inquiry for the item from 211****

    Hi Customer,

    Yes, you can. But the samsung phone must support micro-usb or you will need an adapter.

    Regards,
    Rainbow Sense

    Question : [Re] Inquiry for the item from 211****

    Where can i buy the adapter for yhe samsung phone?

    Answer : [Re] Inquiry for the item from 211****

    Hi Customer,

    You may search on qoo10 for it. Unfortunately, we do not sell it.
    Thank you.

    Regards,
    Rainbow Sense

  • Question : Inquiry related delivery from 233****Nov 13, 2018

    Ordered on 5 Nov, still waiting for it.
    Pls advise.

    Answer : [Re] Inquiry related delivery from 233****


    Dear buyer,
    We confirmed we post out the item on the next working day upon receipt of your order. Singpost generally takes up to 7 working days to deliver but due to festival season, it may take longer than that. To share with you, some buyers experience up to 1 month to receive the item.

    If the item is not delivered, it will be return back to us. We will then contact the buyer. In your case, todate we have not received any returned item.

    As it is a normal post, there is no tracking no to track. Hope you understand.

    Best regards,

  • Question : Inquiry for the item from pat****Nov 11, 2018

  • Question : Does it comes with the lightning connector?Nov 05, 2018

    Does it comes with the lightning connector?

    Answer : [Re] Does it comes with the lightning connector?

    Hi Customer,

    Yes, a free lightning adapter will be included.

    Best regards,
    Rainbow Sense

  • Question : Does it comes with the lightning connector?Nov 05, 2018

    Does it comes with the lightning connector?

    Answer : [Re] Does it comes with the lightning connector?

    Hi Customer,

    Yes, a free lightning adapter will be included.

    Best regards,
    Rainbow Sense

+View all Notice, FAQ, Q&A >>
Wireless PowerPoint Presenter Clicker★SG STOCK★ Laser PPT Pointer Remote Control Pen USB Logitech
Wireless PowerPoint Presenter Clicker★SG STOCK★ Laser PPT Pointer Remote Control Pen USB Logitech
Item Q&A
  • Question : Inquiry for the item from ade****Apr 06, 2019

    I bought the item before. Can buy the USB portion as I lost it.

    Answer : [Re] Inquiry for the item from ade****

    Hi Customer,

    Sorry but we do not sell the usb portion only. Thank you.

    Best regards,
    Rainbow Sense

  • Question : Inquiry for the item from zoe****Mar 29, 2019

    Hi Seller, Am interested in 30m range model. When will you get stocks for this? Thanks.

    Answer : [Re] Inquiry for the item from zoe****

    HI,

    Sorry, it is no longer in production.

    Thanks

  • Question : Inquiry for the item from jfo****Mar 14, 2019

  • Question : Inquiry for the item from pbe****Feb 07, 2019

    Please send me a white color. Thanks.

    Beryl Ng
    197 Rivervale Drive #03-715 S540197

    Answer : [Re] Inquiry for the item from pbe****

    HI customer,
    Noted with thanks.

    Regards

    Question : [Re] Inquiry for the item from pbe****

    Hi I received a wrong item. You had sent me an adaptor and not clicker, how?

    Answer : [Re] Inquiry for the item from pbe****

    Hi,

    Apologise for the wong item send. We will send the replacement timr. Meanwhile, we will enclose a self -paid polymailer for u to post back the wrong item to us.

    Hope this works for u.

    Regards

    Question : [Re] Inquiry for the item from pbe****

    Sure that is good. Thanks

    Answer : [Re] Inquiry for the item from pbe****

    Thanks. Shall post timr.

    Question : [Re] Inquiry for the item from pbe****

    Thanks please expedite

    Answer : [Re] Inquiry for the item from pbe****

    Hi,

    Already post out today.

    Thanks

  • Question : Inquiry for the item from Ste****Feb 13, 2019

+View all Notice, FAQ, Q&A >>
Baseus USB Type-C Cable★USB 3.1★High Speed★Android Google Compliant TypeC Type C Fast Charge Data SG
Baseus USB Type-C Cable★USB 3.1★High Speed★Android Google Compliant TypeC Type C Fast Charge Data SG
Item Q&A
  • Question : Inquiry for the item from 241****Apr 01, 2019

    when will you restock Golden belt? can you alert me?

    Answer : [Re] Inquiry for the item from 241****

    Hi,

    Can I have your contact tel no?

    Thanks

    Question : [Re] Inquiry for the item from 241****

    62243006 - speak to Shiky

    Answer : [Re] Inquiry for the item from 241****

    Hi customer,

    item already re-stock. Item no s 468793912

    https://www.qoo10.sg/item/BASEUS-BASEUS-USB-TYPE-C-CABLE-USB-3-1-HIGH-SPEED-ANDROID-GOOGLE-COMPLIANT/468793912


    Thanks

  • Question : Inquiry for the item from min****May 20, 2018

    Hi. This cable charge can be use at xiaomi mi max2 phone or not.

    Answer : [Re] Inquiry for the item from min****

    Hi Customer,

    Yes, it can. Thank you.

    Best regards,
    Rainbow Sense

    Question : [Re] Inquiry for the item from min****

    How long the cable

    Answer : [Re] Inquiry for the item from min****

    36 inches

  • Question : Wrong cable sent (order 241426281 & 241426280)Jan 05, 2018

    Hi seller. I have received both the mouse and cable. However, I'm disappointed that the type C cable you sent is not a high speed cable, as you can see from the attached screenshot. Please advise how to resolve this issue.

    Answer : [Re] Wrong cable sent (order 241426281 & 241426280)

    Hi Customer,

    Thank you for your purchase. May we know which device you are trying to charge? We have tested it with Samsung S8 and it has fast charging capabilities on it. Are you using a fast-charging adapter too?

    Best regards,
    Rainbow Sense

    Question : [Re] Wrong cable sent (order 241426281 & 241426280)

    Yes, I am charging Samsung S8 with a fast-charging adapter. When I used other fast-charging cable there's no problem. Twice I tried and twice I get the slow charging message with this silver cable.

    Answer : [Re] Wrong cable sent (order 241426281 & 241426280)

    Hi Customer,

    Thank you for your description. The cable you have received is most likely faulty. We are willing to do either an exchange or refund for you. Please let us know your choice.

    In either case,
    Please mail back your item via singpost to:
    My Mail Box No. 887351
    Singapore 919191

    Please include your order number in the package and ensure that all packaging is intact. Please let us know once mailed out too.
    Thank you.

    Best regards,
    Rainbow Sense

    Question : [Re] Wrong cable sent (order 241426281 & 241426280)

    Hi Seller. I would like an exchange please. I will go Singpost and mail the cable back to you tomorrow (Mon) at the above stated address. Will keep you informed. Thanks!

    Answer : [Re] Wrong cable sent (order 241426281 & 241426280)

    Noted on your preference. Thank you very much.

    Question : [Re] Wrong cable sent (order 241426281 & 241426280)

    Hi Seller. I have posted out the cable this morning. See attached. Would appreciate you sending me the fast-charging cable soonest. Thank you.

    Answer : [Re] Wrong cable sent (order 241426281 & 241426280)

    Thank you for update. We will update you when received.

    Hi Customer,

    We have just received the package. However, when tested, it is fast charging cable for us. Have you tried to use both sides of the cable?
    We are willing to make a full refund to you as even if we mail a new cable, it will be the same case.
    Sorry for inconvenience caused.

    Best regards,
    Rainbow Sense
    (Jan 10, 2018 23:16)

    Question : [Re] Wrong cable sent (order 241426281 & 241426280)

    Hi Seller. I don't understand too. Before I mailed it out I tested again and it's still showing slow charging on my S8. I did try both sides of the cable, but one side seem to have difficulty fitting in, so I did not want to force it. I think no choice have to refund, otherwise same problem again. So disappointed. Please let me know once the refund is done. Thanks for your help.

    Answer : [Re] Wrong cable sent (order 241426281 & 241426280)

    Hi Seller. Do you have adapter that converts usb to type C? Can change to adapter instead of refund? I have another fast charging cable but it's normal usb.

    Question : [Re] Wrong cable sent (order 241426281 & 241426280)

    Hi Customer,

    We have tested it on our S8 too and it works. Sorry to hear that it didn't work for yours. We will proceed to refund you.

    Sorry but we do not have such adapters.

    Best regards,
    Rainbow Sense

    Answer : [Re] Wrong cable sent (order 241426281 & 241426280)

    Hi Seller. Thanks. Please advise once the refund is done.

    Question : [Re] Wrong cable sent (order 241426281 & 241426280)

    Refund has been done. Once qoo10 processes it, you should receive it. Thank you.

  • Question : Inquiry for the item from edd****Dec 07, 2017

  • Question : Inquiry for the item from wee****Sep 30, 2017

    Can this cable use at xiaomi mi max2 or not. Please reply to me.

    Answer : [Re] Inquiry for the item from wee****

    Yes it works with xiaomi max 2

+View all Notice, FAQ, Q&A >>
★BOBOVR Z5★BOBO VR Z 5★Latest Version 5★Stock in SG★Virtual Reality (VR)★3D Glasses★XiaoZhai Z5
★BOBOVR Z5★BOBO VR Z 5★Latest Version 5★Stock in SG★Virtual Reality (VR)★3D Glasses★XiaoZhai Z5
Item Q&A
  • Question : Inquiry for the item from bey****Mar 24, 2019

    Hi,

    What kind of Bluetooth remote you provide for this set?
    Are there QR codes to provide apps for watch movies and not video clips?

    Answer : [Re] Inquiry for the item from bey****

    Hi Customer,

    The bluetooth remote provided is:
    https://www.qoo10.sg/item/UNIVERSAL-BLUETOOTH-REMOTE-GAMEPAD-V2-STOCK-IN-SG-ANDROID-IOS/427660703

    Thank you.

    Best regards,
    Rainbow Sense

  • Question : mi max 2Dec 16, 2017

    can this fit mimax 2 ?

    Answer : [Re] mi max 2

    Yes

  • Question : Bobo vr z5Aug 07, 2017

    Hi,

    I saw their bobovr website that there is 2 version.
    which version is this? daydream version or china mainland version?
    does it include the controller as indicate in the website?

    thanks.

    Answer : [Re] Bobo vr z5

    Hi Customer,

    This is the normal version (not daydream). No, controller has to be purchased separately.

    Best regards,
    Rainbow Sense

Premium Cedar Wood Shoe Tree★Genuine★Fragrant Deodorant★No Moisture★For Leather Shoes Sneakers
Premium Cedar Wood Shoe Tree★Genuine★Fragrant Deodorant★No Moisture★For Leather Shoes Sneakers
Item Q&A
  • Question : Inquiry for the item from 234****Mar 12, 2019

    when is the next stock intake for EU40? can inform? thanks

    Answer : [Re] Inquiry for the item from 234****

    Hi,,

    We only have 1 pair avilable. Already update the inventory.

    Thanks

2-In-1 Wireless Bluetooth Transmitter + Receiver★Adapter Speaker Audio★Music Streaming★Switchable★
2-In-1 Wireless Bluetooth Transmitter + Receiver★Adapter Speaker Audio★Music Streaming★Switchable★
Item Q&A
  • Question : Inquiry for the item from jib****Mar 03, 2019

    Hi Seller,

    Do you have the soft copy of the instruction manual for this blue tooth transmitter/receiver? I misplaced it and do not know how to look for the instruction manual online.

    Thanks and appreciate your help.

    Answer : [Re] Inquiry for the item from jib****

    Hi Customer,

    Please follow the following steps:

    1. Insert batteries and turn the mouse on.
    2. Press and hold the reset button at the bottom of the mouse for about 3 seconds (you may need to do this a few times)
    3. Scan for the mouse with your device.

    Most customers facing the same difficulties as you did not do step 2 properly. Hence, kindly try again and if you face any further issues, please contact us. Thank you.

    Best regards,
    Rainbow Sense

  • Question : Inquiry for the item from Khi****Mar 03, 2019

    Can it simultaneously transmit to 2 x Bluetooth headphones

    Answer : [Re] Inquiry for the item from Khi****

    Hi Customer,

    No, it cannot. Only 1 device can be connected.

    Best regards,
    Rainbow Sense

  • Question : Inquiry for the item from cry****Aug 05, 2018

    Hi i want to connect between my handphone to my car dvd player, such that when i play movie on my handphone, it will display the movie and sound on the car dvd player. Will this adapter help?

    The car dvd player has a usb/hdmi port.

    Answer : [Re] Inquiry for the item from cry****

    Hi Customer,

    This device will only help to transmit the sound. If you only wish to transmit sound and have other device/means to transmit the image, then you may purchase this.

    Thank you.

    Best regards,
    Rainbow Sense

  • Question : Inquiry for the item from sia****Jul 14, 2018

    Hi, I wanted to transmit the audio out from the projector to the Bluetooth speaker, does this works with non-Bluetooth projector and how do I know it was paired.

    Answer : [Re] Inquiry for the item from sia****

    Hi Customer,

    Does your project have an audio output where you can plug a 3.5mm audio jack in? If so, it will work. There will be instructions in the package to guide you on paring.

    Thank you.

    Best regards,
    Rainbow Sense

    Question : [Re] Inquiry for the item from sia****

    Yes and thank you.

    Answer : [Re] Inquiry for the item from sia****

    Thank you.

  • Question : Inquiry for the item from Cha****Jul 10, 2018

    Are there any latency in the transmission of the sound?

    Answer : [Re] Inquiry for the item from Cha****

    Hi Customer,

    There is latency but will be unnoticeable.

    Best regards,
    Rainbow Sense

+View all Notice, FAQ, Q&A >>
Baseus Peas Cable Clip (Magnetic) Desktop Tidy Organiser USB Charger Line Holder Home TUP Car Cable
Baseus Peas Cable Clip (Magnetic) Desktop Tidy Organiser USB Charger Line Holder Home TUP Car Cable
Item Q&A
  • Question : Inquiry for the item from 261****Feb 16, 2019

    Next restock date for black color?

    Answer : [Re] Inquiry for the item from 261****

    Hi buyer,
    Yes, Plesae put the order in navy blue and indicate your preference for black. I have only 2 pcs black available.

    Regards

  • Question : enquiryFeb 07, 2018

    Hi , when will u re-stock the black ?

    Answer : [Re] enquiry

    Hi Customer,

    We are planning to restock next week. Thank you.

    Best regards,
    Rainbow Sense

  • Question : broken itemJan 11, 2018

  • Question : Inquiry for the item from wis****Jan 01, 2018

    Hi, when will u restock black?

    Answer : [Re] Inquiry for the item from wis****

    Hi buyer,
    New stock will be in about 1 week.BTW, how many pieces are you looking for?
    Thanks

    Question : [Re] Inquiry for the item from wis****

    Thanks, saw stocks in. Will proceed to order.

    Answer : [Re] Inquiry for the item from wis****

    Hi Customer,

    Thank you.

    Best regards,
    Rainbow Sense

  • Question : Inquiry for the item from mel****Jan 03, 2018

+View all Notice, FAQ, Q&A >>
★★Google Cardboard Version 2★★2015 I/O Cardboard★★Stock in SG★★Google Cardboard V2★★Virtual Reality(VR)★★3D glasses★★Apple iPhone 6 plus/ Samsung Note 2 3 4 S4 S5/ HTC / LG / Xiaomi / Nexus
★★Google Cardboard Version 2★★2015 I/O Cardboard★★Stock in SG★★Google Cardboard V2★★Virtual Reality(VR)★★3D glasses★★Apple iPhone 6 plus/ Samsung Note 2 3 4 S4 S5/ HTC / LG / Xiaomi / Nexus
Item Q&A
  • Question : Inquiry for the item from ng.****Jan 22, 2019

    Is the bluetooth gamepad remote compatible with ios?

    Answer : [Re] Inquiry for the item from ng.****

    Yes, Thanks

USB 3.1 Type-C to USB 3.0 4-Port Hub / 3 in 1 HDMI Output MultiHub High Speed Hub Macbook Adapter
USB 3.1 Type-C to USB 3.0 4-Port Hub / 3 in 1 HDMI Output MultiHub High Speed Hub Macbook Adapter
Item Q&A
  • Question : Inquiry for the item from eug****Jan 06, 2019

    hi seller,

    Can this be used on Nintendo switch? For charging and HDMI output purposes ?

    Answer : [Re] Inquiry for the item from eug****

    Sorry not able.

    Thanks

  • Question : Inquiry for the item from alp****Dec 24, 2018

    Hi! From the illustration, there seems to be more than 1 color for option 2. Can I choose the colour of the adapter when I purchase?

    Answer : [Re] Inquiry for the item from alp****

    Hi Customer,

    We have only the silver colour option available.

    Thank you.

    Best regards,
    Rainbow Sense

  • Question : Inquiry for the item from sim****Dec 22, 2018

    Can the items be used on IPAD too

    Answer : [Re] Inquiry for the item from sim****

    Hi Customer,

    We have not tried it with ipad but according to various articles online, it seems like usb-hubs are not compatible with ipads.

    Best regards,
    Rainbow Sense

  • Question : Inquiry for the item from dru****Dec 17, 2018

    Hi is Option 1 Type C USB hub compatible for Microsoft Surface Go model?

    Answer : [Re] Inquiry for the item from dru****

    Hi is the USB 3.1 Type C to USB 3.0 4 port hub will be compatible with Microsoft surface GO model ?

    Question : [Re] Inquiry for the item from dru****

    Hi Customer,

    Yes, it is compatible with surface go.

    Best regards,
    Rainbow Sense

    Answer : [Re] Inquiry for the item from dru****

    Thank you

    Question : [Re] Inquiry for the item from dru****

    Not at all

  • Question : HDMI connectivityNov 07, 2018

+View all Notice, FAQ, Q&A >>
*INSTOCK*SMART PHONE LEATHER CASE WITH KEYBOARD CASE*Anroid Phone Cover with Keyboard*Ready Stock*Samsung*HTC*XiaoMi*
*INSTOCK*SMART PHONE LEATHER CASE WITH KEYBOARD CASE*Anroid Phone Cover with Keyboard*Ready Stock*Samsung*HTC*XiaoMi*
Item Q&A
  • Question : Inquiry for the item from elr****Oct 08, 2018

  • Question : Inquiry for the item from eer****Oct 05, 2018

    Is Samsung note 8 compatible?

    Answer : [Re] Inquiry for the item from eer****

    Hi Customer,

    No, it is not as we believe Samsung note 8 uses usb type-c.
    Thank you.

    Best regards,
    Rainbow Sense

  • Question : no option for colourMar 24, 2017

    hi seller, there is no option for color selection ?

    Answer : [Re] no option for colour

    Hi Customer,

    Please specify colour in memo. Thank you!

    Best regards,
    Rainbow Sense

iPhone X Infinity Tempered Glass (Anti-Blue Light + Clear) ★ 0.23mm ★ SG Stocks
iPhone X Infinity Tempered Glass (Anti-Blue Light + Clear) ★ 0.23mm ★ SG Stocks
Item Q&A
Baseus Cable Organizer Magnetic Cable Management Organiser Tie Charging Cable Apple Android Neat Tid
Baseus Cable Organizer Magnetic Cable Management Organiser Tie Charging Cable Apple Android Neat Tid
Item Q&A
  • Question : Baseus Cable Organiser - Purchaser in BulkAug 24, 2018

    Hi,

    We would like to purchase the Baseus Cable organiser in bulk and would like to contact you for further enquiry.

    Appreciate if you could advise on how to contact you.

    Awaiting yours, thank you.

    Answer : [Re] Baseus Cable Organiser - Purchaser in Bulk

    Dear customer
    Plesae contact me at 94553330.

    Thank you and regards,
    Rainbowsense

  • Question : delivery for 2 ordersAug 21, 2018

  • Question : Inquiry from itg****Jan 21, 2018

  • Question : 2nd pc discount?Jan 18, 2018

    Hello, may I know what the 2nd pc discount means? Does it mean I get 2 sets for $4.99? Cos I need to get a couple of sets and I dont want to over-order

    Answer : [Re] 2nd pc discount?

    Hi Customer,

    It means that the 2nd set will be for $3.99. The 1st set will still be at $4.99. Hence, its 2 for $8.89.

    Thank you.

    Best regards,
    Rainbow Sense

  • Question : Inquiry for the item from too****Jan 11, 2018

    Hi there will there be re stock for red color

    Answer : [Re] Inquiry for the item from too****

    Hi Customer,

    Yes, however restock will be in 1-2 weeks time.

    Best regards,
    Rainbow Sense

+View all Notice, FAQ, Q&A >>
Portable Ultraviolet Toothbrush Sanitizer★for all purpose use★kill germs★UV Light★Travel Storage Toothbrush Holder★Antibacterial★Sanitiser Cleaner★
Portable Ultraviolet Toothbrush Sanitizer★for all purpose use★kill germs★UV Light★Travel Storage Toothbrush Holder★Antibacterial★Sanitiser Cleaner★
Item Q&A
  • Question : Stock?May 14, 2018

    Hi Seller,

    Do you have stock for the toothbrush sanitizer?

    Answer : [Re] Stock?

    Hi Customer,

    Yes, we do have stock. Kindly make your purchase and we will ship out asap.

    Thank you.

    Best regards,
    Rainbow Sense

    Question : [Re] Stock?

    Thanks for the reply. Ordered. Hope will ship out soon.

    Answer : [Re] Stock?

    Dear customer.
    Item will be ship out tmr. You likely to receive on Wed.
    Thank you for buying from us.
    Regards

  • Question : philips electric toothbrush head can it fit in ?Sep 26, 2016

    Hi I like to check whether yourtoothbrush cleaner can fit my philips diamond clean sonicare electric toothbrush brushhead ? I need tto check whether it can close with the toothbrush head inside before i proceed to buy. thanks.

    Answer : [Re] philips electric toothbrush head can it fit in ?

    Dear Customer,

    Sorry but it can't as it is meant for regular toothbrush and not electric ones.

    Best Regards,
    Rainbow Sense

Wireless Number Pad★18-keys Numeric Key Pad★Mini Number Keyboard For Laptop/Notebook★Home/Office/Travel★POA/Poly/University Projects Costing*Calculator-like*Banking Finance
Wireless Number Pad★18-keys Numeric Key Pad★Mini Number Keyboard For Laptop/Notebook★Home/Office/Travel★POA/Poly/University Projects Costing*Calculator-like*Banking Finance
Item Q&A
  • Question : Inquiry for the item from jif****Mar 24, 2018

    can use for ipad air? what is the different between wireless and bluetooth

    Answer : [Re] Inquiry for the item from jif****

    Hi Customer,

    The numberpad cannot be used with ipad air. We only have wireless version, no bluetooth version.

    Thank you.

    Best regards,
    Rainbow Sense

  • Question : Inquiry for the item from jol****Sep 08, 2017

    Hello
    May I know if this can support windows 10?

    Answer : [Re] Inquiry for the item from jol****

    Hi Customer,

    Yes it can.

    Bet regards,
    Rainbow Sense

  • Question : Delivery time required for normal postMar 26, 2017

    How long would it take for delivery via normal post?

    Answer : [Re] Delivery time required for normal post

    Hi Customer,

    Delivery via normal mail will take 3 to 7 working days.

    Best regards,
    Rainbow Sense

  • Question : BatterySep 26, 2016

    What battery does it use?

    Answer : [Re] Battery

    Dear Customer,

    It uses 1 x AAA battery.

    Best Regards,
    Rainbow Sense

  • Question : RE: Self collectJul 25, 2016

    Hi Can I self collect the item tomorrow? Thanks, you can reach me at 91527424.

    Answer : [Re] RE: Self collect

    Dear Customer,

    We are sorry but we do not allow for self collection. Kindly select qxpress for fast delivery within 1 to 3 working days, thank you.

    Best Regards,
    Rainbow Sense

★FiiT VR 2N★VR Box★BOBOVR★RITECH★Stock in SG★Virtual Reality (VR)★3D Glasses★Plastic Google Cardboard★Head-Mounted★Gear VR★Oculus Rift★Iphone★Android★Samsung Xiaomi HTC LG
★FiiT VR 2N★VR Box★BOBOVR★RITECH★Stock in SG★Virtual Reality (VR)★3D Glasses★Plastic Google Cardboard★Head-Mounted★Gear VR★Oculus Rift★Iphone★Android★Samsung Xiaomi HTC LG
Item Q&A
  • Question : Inquiry for the item from ngp****Mar 11, 2018

    May I know what is the best VR for iPhone X?

    Answer : [Re] Inquiry for the item from ngp****

    Hi Customer,

    We would recommend FiiT VR 2N if you are on a budget or BOBOVR Z5 / Fiit VR 5F if you are looking for something with higher quality.

    Thank you.

    Best regards,
    Rainbow Sense

    Question : [Re] Inquiry for the item from ngp****

    Thanks I just ordered Fiit VR 2N earlier but I think I should get 5F. I will cancel my order and put up the order for 5F

    Answer : [Re] Inquiry for the item from ngp****

    Hi Customer,

    Noted with thanks.

    Best regards,
    Rainbow Sense

  • Question : What's bestApr 03, 2017

    Hi,

    May i know what suit best for samsung Note4?

    Thanks

    Answer : [Re] What's best

    Hi Customer,

    We would recommend FiiT VR 2N for your samsung Note 4.

    Best regards,
    Rainbow Sense

  • Question : FiiT VR 2N for Oneplus One?Apr 15, 2016

    Dear Sir/Mdm, may i know if the FiiT VR 2N can be used with Oneplus One phone?

    Cheers!
    Ed.

    Answer : [Re] FiiT VR 2N for Oneplus One?

    Dear Customer,

    Yes, it can! :)

    Best Regards,
    Rainbow Sense

  • Question : Air mouseMar 16, 2016

    Hi seller

    Is the i8 air mouse compatible with Fiit or boboZ3?

    Answer : [Re] Air mouse

    Dear Customer,

    We are not sure what i8 air mouse is and hence we cannot comment on this issue. Sorry.

    Best Regards,
    Rainbow Sense

  • Question : how to useMar 08, 2016

    i just buy a fiit vr 2n. i dont know to use. im using a note 5. i dont know what app to download. everytime i scan the qr code. wer can i go for you to help me set it up. because its in chinese language and i really dont understand.

    Answer : [Re] how to use

    Dear Customer,

    You may download "Cardboard" or search for virtual reality or vr or related terms on the play or app store. There are many english apps for you to use :)

    Best Regards,
    Rainbow Sense

+View all Notice, FAQ, Q&A >>
FiiT VR 2N★Virtual Reality (VR) 3D Glasses★Plastic Google Cardboard★Similar to Oculus Rift HTC Vive Samsung GearVR★For Android iPhone 6 6 plus Xiaomi HTC Sony★
FiiT VR 2N★Virtual Reality (VR) 3D Glasses★Plastic Google Cardboard★Similar to Oculus Rift HTC Vive Samsung GearVR★For Android iPhone 6 6 plus Xiaomi HTC Sony★
Item Q&A
  • Question : Inquiry for the item from xia****Feb 01, 2018

  • Question : self collectJun 03, 2016

    Can self collect?

    Answer : [Re] self collect

    Sorry, self collection only for bulk orders. Kindly opy for qxpress, thank you!

  • Question : No QR code?Mar 19, 2016

    Just bought this Fiit from you. However,after download google cardboard, unable to use as no QR code on this device.

    Try another VR (Roller coaster), and it ask to choose 'next' to proceed, but using both the bluetopth gamepad n my own bluetooth mouse,both also cannot choose

    Answer : [Re] No QR code?

    Dear Customer,

    You do not need a qr code, but if needed, you can use this:
    http://imgur.com/HzCCw1M

    Please set bluetooth gamepad to mouse mode first, then you can just simply press 'X' or buttons around it to select.

    Best Regards,
    Rainbow Sense

  • Question : About shipping feeMar 17, 2016

    Hi Seller,

    I want to order the item but when i checked out, i see another shipping fee from Qoo (see attached image). Please advise why do i need to pay for two shipping fee (1 for the shop and 1 for the qoo10)

    Answer : [Re] About shipping fee

    Dear Customer,

    The $6 is not a shipping fee, that is an option price. Shipping fee is listed below as $4.50 only.

    Best Regards,
    Rainbow Sense

  • Question : hi can send out todayFeb 05, 2016

    hi can send out today so i can receive tomorrow ? thankx

    Answer : [Re] hi can send out today

    Dear Customer,

    We are not able to send out today as qxpress have already collected the parcels from us. We will only be able to send it out tomorrow. Thank you.

    Best Regards,
    Rainbow Sense

Bluetooth Wireless Mouse★Stock In SG★600/1000/1600 DPI★Silent Lightless★Slim Mice★Gaming Mouse★Optical Engine★Macbook ASUS Sony Lenovo Laptop★10m Range★Remote Control★Support MAC OS/Android/Windows
Bluetooth Wireless Mouse★Stock In SG★600/1000/1600 DPI★Silent Lightless★Slim Mice★Gaming Mouse★Optical Engine★Macbook ASUS Sony Lenovo Laptop★10m Range★Remote Control★Support MAC OS/Android/Windows
Item Q&A
  • Question : Inquiry for the item from gat****Jan 26, 2018

    Hi can this mouse be used for iOS tablets

    Answer : [Re] Inquiry for the item from gat****

    Hi Customer,

    No, iOS is not supported.
    Thank you.

    Best regards,
    Rainbow Sense

  • Question : Inquiry for the item from lch****Dec 24, 2017

    Hi I got problem with the Bluetooth mouse...I try using different computer But it is unable to detect the mouse. Please advise.

    Answer : [Re] Inquiry for the item from lch****

    Hi Customer,

    Thank you for your order and am glad that you have received the item. As for the issue of you not being able to connect the mouse to your device, it is usually a case of not re-setting the mouse properly.

    As you have ordered the silent version, do not that there will be no laser light at the bottom of the mouse when turned on. In order to connect the mouse, please follow the following steps:

    1. Insert batteries and turn the mouse on.
    2. Press and hold the reset button at the bottom of the mouse for about 3 seconds (you may need to do this a few times)
    3. Scan for the mouse with your device.

    Most customers facing the same difficulties as yours did not do step 2 properly. Hence, kindly try again and if you face any further issues, please contact us. Thank you.

    Best regards,
    Rainbow Sense

    Question : [Re] Inquiry for the item from lch****

    hi.. i tried re-setting the mouse many times..still the laptop is unable to detect the blue tooth.

    Answer : [Re] Inquiry for the item from lch****

    Hi Customer,

    In that case, the mouse might be faulty and we can do an exchange for you.

    Please mail back your item via singpost to:
    My Mail Box No. 887351
    Singapore 919191

    Please include your order number in the package and ensure that all packaging is intact. Please inform us once mailed out too.
    Thank you.

    Best regards,
    Rainbow Sense

    Question : [Re] Inquiry for the item from lch****

    Do i need to hand deliver it to the post office? or i can drop it at any mailbox? i need to put a stamp as well?

    Answer : [Re] Inquiry for the item from lch****

    Hi,
    Please put a stamp for 90cents and post in the post box. Please take a photo proof.
    We will contact you upon receipt of your item.
    Regards

    Question : [Re] Inquiry for the item from lch****

    Have taken a photo..Order number is inside...Will send tml morning

    Answer : [Re] Inquiry for the item from lch****

    Thanks. Will update u upon receipt. Please note that due to festival season, Singpst may take longer than ususal to deliver.

    Question : [Re] Inquiry for the item from lch****

    Hi I have send the parcel a few days ago..have u all receive it?

    Answer : [Re] Inquiry for the item from lch****

    Hi,
    Please advise your order no for tracking.
    Regards

    Question : [Re] Inquiry for the item from lch****

    this is the order number 239920502

    Answer : [Re] Inquiry for the item from lch****

    Any update?

    Question : [Re] Inquiry for the item from lch****

    Hi Customer,

    We have not received your return packaged yet. We will keep you updated once received.

    Thank you.

    Best regards,
    Rainbow Sense

    Answer : [Re] Inquiry for the item from lch****

    Hi it's been almost a week..any news ?

    Question : [Re] Inquiry for the item from lch****

    Hi Customer,



    No, we have not receive it yet. Singpost has been slow in mailing out parcels these few weeks. We should receive it over the next few days and will keep you updated.



    Best regards,

    Rainbow Sense

    Hi Customer,

    We have just received the mouse. We have tested it and it is working perfectly fine for us. We think it is because you have not reseted the mouse properly before using. Would you like us to send it back to you? Alternatively, we can offer you a full refund.

    Thank you.

    Best regards,
    Rainbow Sense
    (Jan 12, 2018 21:45)

    Answer : [Re] Inquiry for the item from lch****

    Ok I would like to get a full refund thanks

    Question : [Re] Inquiry for the item from lch****

    Hi Customer,

    We have processed the refund. Thank you.

    Best regards,
    Rainbow Sense

  • Question : Inquiry for the item from ten****Dec 13, 2017

    The mouse is unable to be found from my MacBook Pro. Why? I did the middle button hold 3 seconds thing, a light flashed then my laptop still can't find the mouse. Why?

    Answer : [Re] Inquiry for the item from ten****

    Hi Customer,

    Thank you for your order and am glad that you have received the item. As for the issue of you not being able to connect the mouse to your device, it is usually a case of not re-setting the mouse properly.

    As you have ordered the silent version, do not that there will be no laser light at the bottom of the mouse when turned on. In order to connect the mouse, please follow the following steps:

    1. Insert batteries and turn the mouse on.
    2. Press and hold the reset button at the bottom of the mouse for about 3 seconds (you may need to do this a few times)
    3. Scan for the mouse with your device.

    Most customers facing the same difficulties as yours did not do step 2 properly. Hence, kindly try again and if you face any further issues, please contact us. Thank you.

    Best regards,
    Rainbow Sense

  • Question : Blue silent bluetooth mouseNov 16, 2017

    Hi. May I confirm you still have stock for the blue colour mouse? Thanks.

    Answer : [Re] Blue silent bluetooth mouse

    I have ordered. Please ship asap. Thank you.

    Question : [Re] Blue silent bluetooth mouse

    Hi customer,
    Pls provide your order no.
    Regards

  • Question : Bluetooth Mouse Order #223464355Jul 28, 2017

    Thank you for your reply. I have ordered. Please process and ship out soonest. Thanks.

    Answer : [Re] Bluetooth Mouse Order #223464355

    Hi Customer,

    Thank you for your order. We will process it ASAP and ship it out.

    Best regards,
    Rainbow Sense

+View all Notice, FAQ, Q&A >>