Q&A board

Q & A Lists
Item Question & Answer
[ABG-HUB] 100pcs/300pcs domino // Soccer board toy // Golf set // Basketball set // Staking Rings //
[ABG-HUB] 100pcs/300pcs domino // Soccer board toy // Golf set // Basketball set // Staking Rings //
Item Q&A
  • Question : Inquiry for the item from 240****Oct 17, 2019

  • Question : Inquiry for the item from mar****Aug 06, 2019

    Thank you for your replies. I ordered last night.
    My order no. is: 301119548. I need the dominoes by 8 August. Can you send them out as soon as possible today, please? Thank you!

    Answer : [Re] Inquiry for the item from mar****

    Your item has been shipped! :)

  • Question : Inquiry for the item from mar****Jul 30, 2019

    Is the paint non- toxic?

    And do the dominoes come in a box?

    Answer : [Re] Inquiry for the item from mar****

    The domino comes in a bag for the 100pcs, for the 300pcs comes in a box. Thanks!

  • Question : Inquiry for the item from mar****Jul 30, 2019

    These dominoes were manufactured in which country?

    Answer : [Re] Inquiry for the item from mar****

    China

  • Question : Inquiry for the item from mar****Jul 30, 2019

    How many colours are there in the 100-piece set?

    Answer : [Re] Inquiry for the item from mar****

    10 and above.

[ABG-HUB] Non-Stick Frying Pan Cooking Set / Stainless Steel Cooking Set
[ABG-HUB] Non-Stick Frying Pan Cooking Set / Stainless Steel Cooking Set
Item Q&A
  • Question : Inquiry for the item from ask****Oct 15, 2019

  • Question : Inquiry for the item from ask****Oct 15, 2019

  • Question : Inquiry for the item from 240****Sep 14, 2019

    1. All A48 and A23 can be used for inductive cooker right?
    2. It said A48 4 pc and A23 5 pc, but I only saw 3 pc each? What are the missing 2 pc refers to?

    Answer : [Re] Inquiry for the item from 240****

    the covers. thanks

  • Question : Inquiry related delivery from 356****Sep 10, 2019

    Hi, when can collect and please let me know opening & closing time.thanks

    Answer : [Re] Inquiry related delivery from 356****

    - Address -
    7 Gambas Crescent (Ark@Gambas) #09-30

    - Timing -
    10AM - 12PM / 2PM - 5PM (MON-FRI ONLY)

    - Contact 0Number - 63525687 (Qoo10)

  • Question : Inquiry for the item from jes****Sep 08, 2019

    Do you have the 32cm steamer wok 3 tiers? I cannot see any option to choose the size for that.

    Answer : [Re] Inquiry for the item from jes****

    Please choose the 3 Tier Option. Thanks!

+View all Notice, FAQ, Q&A >>
[ABG-HUB] Garment Steamer / Vertical and handheld home steamer iron (SG safety Mark plug)
[ABG-HUB] Garment Steamer / Vertical and handheld home steamer iron (SG safety Mark plug)
Item Q&A
[ABG-HUB] Wireless Vertical Ergonomic Mouse / Optical Mouse 2.4GHz USB Gaming Mouse 2400DPI
[ABG-HUB] Wireless Vertical Ergonomic Mouse / Optical Mouse 2.4GHz USB Gaming Mouse 2400DPI
Item Q&A
  • Question : Inquiry for the item from ish****Oct 12, 2019

    Hi
    does it work on Mac

    Answer : [Re] Inquiry for the item from ish****

    Yes

  • Question : Inquiry for the item from 239****Sep 27, 2019

  • Question : Inquiry related cancel and refund from ami****Sep 21, 2019

  • Question : Inquiry for the item from 262****Sep 18, 2019

    Hi

    I m using the vertical chargeable mouse now, wonder what is the red button on the top for? Tks

    Answer : [Re] Inquiry for the item from 262****

    It's the design. thanks!

  • Question : Inquiry for the item from Jer****Sep 07, 2019

    Hi Seller,

    I would like to check the mouse can work on any surface?

    Please advise. Thank you.

    Warmest Regards
    Jeremy

    Answer : [Re] Inquiry for the item from Jer****

    Not any surface, use a mouse pad will be recommended. Thanks!

+View all Notice, FAQ, Q&A >>
Mop Galore / Spin Mop / Mop Bucket Set / Dual Spin Mop / Floor Cleaning Mop
Mop Galore / Spin Mop / Mop Bucket Set / Dual Spin Mop / Floor Cleaning Mop
Item Q&A
  • Question : Inquiry for the item from jan****Oct 12, 2019

  • Question : Inquiry related delivery from tin****Oct 08, 2019

  • Question : Inquiry for the item from 211****Apr 22, 2019

    Hi Seller,

    To you sell only the mop stick & mop cloth? Thank you.

    Answer : [Re] Inquiry for the item from 211****

    Yes we do !

    Question : [Re] Inquiry for the item from 211****

    Can I know how to place order and how much is each item? Thank you.

    Answer : [Re] Inquiry for the item from 211****

    please search item code 649593251

    Question : [Re] Inquiry for the item from 211****

    I only want the stick not the mop head, do you sell the stick only? If yes, how to place order? Thank you.

    Answer : [Re] Inquiry for the item from 211****

    You may check again.

[ABG HUB]  Adjustable Kids Toddler Basketball Stand Set Kid Toy with Air Pump Ball Inflator
[ABG HUB] Adjustable Kids Toddler Basketball Stand Set Kid Toy with Air Pump Ball Inflator
Item Q&A
  • Question : Inquiry for the item from rom****Oct 11, 2019

    Can I order only the basketball? I don’t need the stand & net.

    Answer : [Re] Inquiry for the item from rom****

    Sorry we don't have additional ball for sale

[ABG-HUB] Light Weight Microfiber Mop / Spin Mop Bucket Sets
[ABG-HUB] Light Weight Microfiber Mop / Spin Mop Bucket Sets
Item Q&A
  • Question : Inquiry for the item from law****Oct 10, 2019

  • Question : Inquiry related delivery from 260****Mar 18, 2019

    Can I self collect to save on the delivery charge?

    Answer : [Re] Inquiry related delivery from 260****

    Sure! Our warehouse located at 7 Gambas Crescent #09-30 Ark@Gambas Singapore 757087. Opening hours is between 9am-5pm weekdays except public holidays. Thank you.

[ABG-HUB] Kitchen Storage Rack / Microwave Rack / Organiser
[ABG-HUB] Kitchen Storage Rack / Microwave Rack / Organiser
Item Q&A
  • Question : Inquiry for the item from len****Oct 09, 2019

  • Question : Inquiry for the item from jin****Sep 26, 2019

    Hi,

    When will you have stock for dark brown?

    Regards,
    Jing Yi

    Answer : [Re] Inquiry for the item from jin****

    dark brown will be available before 10/10 :)

  • Question : Inquiry for the item from soh****Sep 26, 2019

    What is the dimension for C12

    Answer : [Re] Inquiry for the item from soh****

    Please refer to the image. Thanks! :)

  • Question : Inquiry for the item from pri****Sep 25, 2019

    Can support how heavy on top? Thanks.

    Answer : [Re] Inquiry for the item from pri****

    20-30kg recommended.

  • Question : Inquiry for the item from nfa****Aug 29, 2019

+View all Notice, FAQ, Q&A >>
Microwave Oven Rack Shelf Organizer stand holder  ( 60 x 30 X 63 cm Stainless steel )
Microwave Oven Rack Shelf Organizer stand holder ( 60 x 30 X 63 cm Stainless steel )
Item Q&A
  • Question : Inquiry for the item from psy****Sep 30, 2019

    Good day,

    Please confirm the following.
    Is this item is for the 60cm length, 30cm width and 63 cm rack.
    Does a standard set include the PP boards and hooks or it must be purchased additionally?
    What is the difference between 'Silver-RC-C04 S', 'White-RC-C03 WT' and 'Silver-RC-C03 SL'?
    Thank you so much and have a nice day.

    Answer : [Re] Inquiry for the item from psy****

    Hi, it's the same item. :)

    Question : [Re] Inquiry for the item from psy****

    Does a standard set include the PP boards and hooks or it must be purchased additionally?

[ABG-HUB] Spin Mop Head Microfiber head ( Economic 3 / 5pcs pack)
[ABG-HUB] Spin Mop Head Microfiber head ( Economic 3 / 5pcs pack)
Item Q&A
  • Question : Inquiry for the item from sze****Sep 25, 2019

  • Question : Inquiry for the item from atj****Apr 18, 2019

    Can this refill mop using for this type pf my old exsiting handle that I already have

    Answer : [Re] Inquiry for the item from atj****

    If the mop stick is RC-Global product, it can fit nicely.

    Question : [Re] Inquiry for the item from atj****

    Hai I am not sure of mine is Rc global product or no I bought 3 years ago

    Answer : [Re] Inquiry for the item from atj****

    I only can assure it fit rc-global product nicely.

  • Question : Inquiry for the item from atj****Apr 18, 2019

    Hai can this mop refill used for this type of my existing mop handle

    Answer : [Re] Inquiry for the item from atj****

    Should be no problem if it is rc-global product.

[ABG-HUB] DEERMA Humidifier 5L With Temperature Display / Power-Off Protection / SG Safety Plug
[ABG-HUB] DEERMA Humidifier 5L With Temperature Display / Power-Off Protection / SG Safety Plug
Item Q&A
  • Question : Inquiry for the item from cel****Sep 23, 2019

    is it 3 pin plug?

    Answer : [Re] Inquiry for the item from cel****

    for the derma series

    Question : [Re] Inquiry for the item from cel****

    Yes. :)

  • Question : Inquiry for the item from alv****Sep 12, 2019

  • Question : Inquiry for the item from tda****Aug 30, 2019

    Will the 1.5L humidifer auto shut down when there is no water? Is it safe for mother & baby or pregnant woman as in term of radiation ?

    Answer : [Re] Inquiry for the item from tda****

    It will appear red light instead of auto shut down. Thansk!

    Question : [Re] Inquiry for the item from tda****

    If no water & we not off the humidifier, wat will happen? I already place order for it but still i am concerned as it will be place inside my children room.

    Answer : [Re] Inquiry for the item from tda****

    It will not not operate but the light will still be on. Thanks

  • Question : Inquiry for the item from tda****Aug 30, 2019

    How is the noise level for the 1.5 humidifier esp at night?

    Answer : [Re] Inquiry for the item from tda****

    Low noise level.

  • Question : Inquiry for the item from tda****Aug 30, 2019

    For the 1.5L humidifier,
    1. Do we need to wash the filter after every refill?
    2. How long can the water can last in an aircon room?
    3. is it easy to clean clean the humidifier?
    4. will the mist too strong that i wet the surrounding furniture?

    thank you.

    Answer : [Re] Inquiry for the item from tda****

    1. Recommended but not neccessary
    2. 4-6 hours
    3. Yes
    4. No, it will not have such issue.

+View all Notice, FAQ, Q&A >>
[ABG-HUB] Foldable Newborn Rocking Chair Baby Rocker Kids Bouncer Infant Bouncing Chair
[ABG-HUB] Foldable Newborn Rocking Chair Baby Rocker Kids Bouncer Infant Bouncing Chair
Item Q&A
  • Question : Inquiry for the item from clz****Sep 19, 2019

  • Question : Inquiry for the item from 239****Sep 04, 2019

    may i know the country of origin of this item?

    Answer : [Re] Inquiry for the item from 239****

    China.

  • Question : Inquiry for the item from mar****Aug 27, 2019

    Hi
    Is this pure mesh material or ???

    Answer : [Re] Inquiry for the item from mar****

    Yes

  • Question : Inquiry for the item from Mar****Jul 05, 2019

    What is the difference between basic and deluxe??

    Answer : [Re] Inquiry for the item from Mar****

    On Qpost : The difference in size and quality

  • Question : Inquiry for the item from cmj****May 27, 2019

[ABG-HUB] Stainless Steel Bathroom Towel Hanger / Towel Hanger / Space Saving Organiser
[ABG-HUB] Stainless Steel Bathroom Towel Hanger / Towel Hanger / Space Saving Organiser
Item Q&A
  • Question : Inquiry for the item from 241****Sep 14, 2019

    What is the length and width for Double + Hook(RC-C24)?

    Answer : [Re] Inquiry for the item from 241****

    60cm x 9cm. Thank you!

[ABG-HUB] Ladder / Anti-slip resistance foot pad and large platform to hold items
[ABG-HUB] Ladder / Anti-slip resistance foot pad and large platform to hold items
Item Q&A
[ABG-HUB] Portable Vacuum Cleaner (SG Safety Mark plug)  ( 1 Free HEPA Filter + Free 9 pcs set)
[ABG-HUB] Portable Vacuum Cleaner (SG Safety Mark plug) ( 1 Free HEPA Filter + Free 9 pcs set)
Item Q&A
  • Question : Inquiry for the item from bao****Aug 21, 2019

    Hi. I had ordrr from you 1 vacumn cleaner with 3 pcs of HEPA filters. But I never received the 3 filters.

    Answer : [Re] Inquiry for the item from bao****

    Noted on that.

  • Question : Inquiry for the item from kc@****Aug 18, 2019

    How long to charge to full power?

    Answer : [Re] Inquiry for the item from kc@****

    Sorry this is not cordless.

  • Question : Inquiry for the item from kc@****Aug 18, 2019

    How long to charge to full power?

    Answer : [Re] Inquiry for the item from kc@****

    Sorry this is not cordless vacuum. Thanks!

  • Question : 来自Chi****会员的商品咨询。Aug 14, 2019

    Hi, could you advise how big is the packages come? What’s the box dimension? Thank you.

    Answer : [Re] 来自Chi****会员的商品咨询。

    appt 50x20x20

  • Question : Inquiry for the item from Bee****Aug 06, 2019

    Please advise can this vaccum cleaner use as car vaccum cleaner? Thanks

    Answer : [Re] Inquiry for the item from Bee****

    Sorry no, it has to be power plugged. Thanks!

+View all Notice, FAQ, Q&A >>
[ABG-HUB] Foldable Children Toddler Junior Activity Baby Slide Gym Fordable Pink Blue Green
[ABG-HUB] Foldable Children Toddler Junior Activity Baby Slide Gym Fordable Pink Blue Green
Item Q&A
[ABG-HUB] 124 x 32cm Premium Standing Ironing Board Classic Iron Board
[ABG-HUB] 124 x 32cm Premium Standing Ironing Board Classic Iron Board
Item Q&A
  • Question : Inquiry for the item from kia****Aug 11, 2019

    Hi can I check with u... the order got comes with the free gift as indicated? The small iron board etc....

    Answer : [Re] Inquiry for the item from kia****

    You mean the sleeve? Yes! :)

  • Question : Inquiry for the item from jia****Jul 22, 2019

    What is the difference between Limited Classic Ironing Board and Classic Ironing Board?

    Answer : [Re] Inquiry for the item from jia****

    Different quality

[ABG-HUB] Babykids Football Table / Soccer Foosball Table / Mini Wooden Room Soccer Table
[ABG-HUB] Babykids Football Table / Soccer Foosball Table / Mini Wooden Room Soccer Table
Item Q&A
  • Question : Inquiry for the item from shw****Aug 06, 2019

    Are you sure 15×10 cm..is it not too small for foosball?

    Answer : [Re] Inquiry for the item from shw****

    Sorry, wrong item.

    Please see as attached. Thank you!

  • Question : Inquiry for the item from shw****Jul 31, 2019

    What are the dimensions?

    Answer : [Re] Inquiry for the item from shw****

    15cm x 10cm

[ABG-HUB] 10/15/20 Litres Plastic Dustbin
[ABG-HUB] 10/15/20 Litres Plastic Dustbin
Item Q&A
  • Question : Inquiry for the item from sul****Aug 06, 2019

    What's the dimensions for the 20 litre dustbin?

    Answer : [Re] Inquiry for the item from sul****

    Please see as attached. Thank you!

  • Question : Inquiry for the item from see****Jul 30, 2019

    Ordered a 20L bin at higher price than 15L. But the 20L bin is of similar dimension (w idth & depth) as the 15L, except its slightly taller by 3cm. The 3cm (7.7% taller) height is definitely NOT EQUAL to extra 33.3%/ 5L extra. Photo of the 20L bin in the ad is much bigger than 15L but this is not the case for the 20L bin delivered. Am awaiting seller to provide a satisfactory reply and solution.

    Answer : [Re] Inquiry for the item from see****

    .

  • Question : Inquiry for the item from see****Jul 28, 2019

[ABG-HUB] Cute Animals Rocking horse / Rocking Chair / Rocking Unicorn Toddler Rocker /
[ABG-HUB] Cute Animals Rocking horse / Rocking Chair / Rocking Unicorn Toddler Rocker /
Item Q&A
[ABG-HUB] New Generation Home/Car powerful wireless cordless dry/wet Vacuum Cleaners
[ABG-HUB] New Generation Home/Car powerful wireless cordless dry/wet Vacuum Cleaners
Item Q&A
[ABG-HUB] Ergonomic Design Modern Massage Chair Office Arm Chair
[ABG-HUB] Ergonomic Design Modern Massage Chair Office Arm Chair
Item Q&A
  • Question : Inquiry for the item from cai****Jul 21, 2019

    May i know where are the 2 massage spots?

    Answer : [Re] Inquiry for the item from cai****

    Hi, the massage spots are upper back and lower back area

  • Question : Inquiry for the item from ray****Mar 18, 2019

    HI Seller
    What is the max weght for a peron sit on.
    Q Express Will it send with installation?
    How thick is your cushion?
    Thanks

    Answer : [Re] Inquiry for the item from ray****

    Hi, for this item we will arrange special delivery and free installation from our own company RC-Global

    Max weight is around 120-140kg for safe usage.

2/3/4/5/6 Tier Multi-purpose / Store Room / Kitchen / Bathroom / Dinner Room Organizer Rack
2/3/4/5/6 Tier Multi-purpose / Store Room / Kitchen / Bathroom / Dinner Room Organizer Rack
Item Q&A
  • Question : Inquiry for the item from sha****Jun 09, 2019

    Hi,

    What is the dimension of the 4 tier and 5 tier rack? Is the height between the tier not adjustable? In the item details, it did mentioned that between tier are adjustable.

    Answer : [Re] Inquiry for the item from sha****

    It's not adjustbale.
    130x54x30 for 5 tier
    100x 54 x 30 for 4 tier

  • Question : Inquiry for the item from 241****May 02, 2019

    Hi,

    Please advise if the height between the racks be adjustable?

    Do you have display units in your office?

    Appreciate your kind advice.

    Thanks, Lina

    Answer : [Re] Inquiry for the item from 241****

    yes we have display set. It is not adjustable

Hanger Hooks/ Coat Clothes Hat Stand/ Clothes Drying Rack/ Indoor Extendable Standing Dual Pole
Hanger Hooks/ Coat Clothes Hat Stand/ Clothes Drying Rack/ Indoor Extendable Standing Dual Pole
Item Q&A
  • Question : Inquiry for the item from gla****Apr 27, 2019

    Hi all ur items & pics not in order, anyone who opens up ur ad wont know how & what to order. They all not in squence. Give me big headache to scroll up & down few times & still domt know how to order the rite item.

    Pls advise what is the rite one to order for this item? (see attached pic).

    Answer : [Re] Inquiry for the item from gla****

    Standing upgraded dual pole.