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[RED LIPS] Peranakan KUEH PIE TEE Fun Pack. 30 – 50 Tee Cups and Vegetable Fillings. FREE Delivery.
[RED LIPS] Peranakan KUEH PIE TEE Fun Pack. 30 – 50 Tee Cups and Vegetable Fillings. FREE Delivery.
Item Q&A
  • Question : Inquiry for the item from gra****Nov 14, 2017

  • Question : Inquiry related delivery from ter****Nov 13, 2017

    I need to get the item by Wednesday, latest Thursday night as we are packing for overseas. Can slot in a delivery time for me? Or can I opt for self collection?

    Answer : [Re] Inquiry related delivery from ter****

    Hello Buyer!

    We have stock available at the moment, but i fear - due to the 11/11 weekend sales event, that QXpress will not be able to accept anymore deliveries.

    If you wish to pick up from our factory in Bedok, no problem at my end. Just come. We are open from Mon-Fri between 8:30am and 5:30pm.

    Hope this helps!

  • Question : Inquiry for the item from jas****Nov 12, 2017

    Do i need to heat up the vegetable filings?
    Any pork / beef contain?
    Thank you.

    Answer : [Re] Inquiry for the item from jas****

    Hello Buyer,

    Yes, the vegetable filling are chilled or frozen when delivered.

    Simply reheat when you're about to serve.

    There is neither meat nor seafood in our vegetable filling. i.e. no pork and no beef.

    Hope this helps!

  • Question : Inquiry for the item from hap****Nov 05, 2017

    Hi, may I have the list of ingredients for the vegetable fillings? I'm a vegetarian whom do not take onion n garlic. I'll like to check if this is suitable.

    Answer : [Re] Inquiry for the item from hap****

    Hello Buyer,

    If you do not consume onions or shallots, then our vegetable filling is not suitable for your consumption as it does contain trace quantities of it.

    Hope this helps.

  • Question : Inquiry related delivery from dre****Oct 19, 2017

    When will my order be processed? Order no 231652576

    Answer : [Re] Inquiry related delivery from dre****

    Hello Buyer,

    Thank you for your order.

    It is scheduled to be picked up and delivered to between 10-12pm tomorrow, on the 20th of Oct 2017.

    Hope this helps!

+View all Notice, FAQ, Q&A >>
[RED LIPS] Peranakan KUEH PIE TEE in Regular and Mini Cups. 15 - 80 Cups. Vegetable Filling Add Ons.
[RED LIPS] Peranakan KUEH PIE TEE in Regular and Mini Cups. 15 - 80 Cups. Vegetable Filling Add Ons.
Item Q&A
  • Question : Inquiry for the item from TEP****Nov 07, 2017

    Size smaller or same regardless of 15 30 or 50 cups? Seems weight of each cup in 50 cups packaging 260g lesser than 30 cups 200g ?

    Answer : [Re] Inquiry for the item from TEP****

    Hello Buyer,

    Thank you for your question.

    Our cups are sold by actual quantity and not by weight. If you buy 50 regular cups, we will usually pack between 50-52 cups per box. If you buy 30 regular cups, we will usually pack between 30-32 cups per box.

    The weight specified on our label is only there to comply with regulatory requirements.

    Hope this helps.

  • Question : Ship to Hong KongOct 19, 2017

    Hi are you able to ship it to hong kong?

    Answer : [Re] Ship to Hong Kong

    Hello Buyer,

    Yes, we have shipped to HK several times - but only the cups. Our veg filling has to be kept frozen at all times, so it’s not suitable for export.

    We have an export-ready carton that contains 300 regular cups. MOQ is just one carton of 300 cups. That carton cost SGD$90.00 excluding the cost of shipping.

    If you are still interested, drop us an email at contact@redlipsfoods.com and we can work something out.

    regards,

  • Question : Inquiry related delivery from wll****Oct 14, 2017

    How come I can't select the self collect option any longer?

    Answer : [Re] Inquiry related delivery from wll****

    Hello Buyer,

    As all orders are made to order, we need time to prepare all orders. From experience, most customers who self collect seldom give us sufficient notice before turning up to collect their order.

    So we made that option unavailable.

    Hope this helps!

    Question : [Re] Inquiry related delivery from wll****

    i need an order by this weekend, but no more delivery slots available. Can i do a self pick up?

    Answer : [Re] Inquiry related delivery from wll****

    i want to order through qoo10 as i have a lot of qpoints to clear...

    Question : [Re] Inquiry related delivery from wll****

    i want to order through qoo10 as i have a lot of qpoints to clear...

    Answer : [Re] Inquiry related delivery from wll****

    Hello Buyer,

    You can still place your order for delivery next week. But do a self pick up if you wish. :).

    Just let me know (day and time of collection) and we will not send your order out for delivery.

    Hope this helps!

    Question : [Re] Inquiry related delivery from wll****

    refund for delivery charge?

    Answer : [Re] Inquiry related delivery from wll****

    or open up more delivery slots?

    Question : [Re] Inquiry related delivery from wll****

    Hello Buyer,

    Due to overwhelming demand, we have reached our order capacity for the week.

    Our slots are open on a first come first served basis. Even if I were to increase additional slots just for you, we cannot guarantee that someone else will not book ahead of you and filling all additional slots.

    We are fair and transparent and do not give preferential treatment to any customer.

    Answer : [Re] Inquiry related delivery from wll****

    That's ok then. i need it by this weekend. Ill just buy it elsewhere. Thanks!

    Question : [Re] Inquiry related delivery from wll****

    Hello Buyer,

    Your understanding is much appreciated.

    Regards,

  • Question : Inquiry for the item from wll****Oct 14, 2017

    What is the size of the mini cups as compared to the regular cups?

    Answer : [Re] Inquiry for the item from wll****

    Hello Buyer,

    Kindly see our other email. :)

    Regards,

  • Question : Inquiry for the item from wll****Oct 14, 2017

    what is the size of the mini cups compared to the regular ones?

    Answer : [Re] Inquiry for the item from wll****

    Hello Buyer,

    Mini cups are about 4cm tall and wide and our regular cups are about 4.5cm tall and wide.

    Hope this helps!

+View all Notice, FAQ, Q&A >>
[RED LIPS] Peranakan KUEH PIE TEE Party Set. 50 - 80 Cups. Peranakan Fillings Included.
[RED LIPS] Peranakan KUEH PIE TEE Party Set. 50 - 80 Cups. Peranakan Fillings Included.
Item Q&A
  • Question : Inquiry for the item from Ase****Nov 02, 2017

    Hi Seller

    When the kueh delivers, are they already edible straight away or the cups and the veggies are packed separately? Do u deliver on the same day as we order?

    Answer : [Re] Inquiry for the item from Ase****

    Hello Buyer,

    Cups and veg filling are always packed separately. Part of the fun is filling in cups on your own. :)

    As cups are made-to-order, we generally require at least one working day's notice.

    Hope this helps!

    Question : [Re] Inquiry for the item from Ase****

    Thank u!

    Answer : [Re] Inquiry for the item from Ase****

    If I order today before 12, are u able to deliver on Sunday? Say by 3pm?

    Question : [Re] Inquiry for the item from Ase****

    Hello Buyer,

    We have no delivery on Sundays as we are not open.

    As long as Qoo10 is able to accept your order, we will fulfill.

    regards,
    Roch

  • Question : Inquiry for the item from jez****Sep 19, 2017

    need to steam the filling?
    can keep for how long?

    Answer : [Re] Inquiry for the item from jez****

    Hello Buyer,

    The veg filling has already been cooked, so you would just need to reheat - either by stir-frying or by using a microwave.

    In the freezer, our filling can keep for up to 6 months.

    Hope this helps!

  • Question : Inquiry for the item from spr****Sep 05, 2017

    How much smaller is the mini tee cups..?

    Answer : [Re] Inquiry for the item from spr****

    Hello Buyer!

    Our mini cups are about 3.6-3.8 cm in width and height, while our regular cups are about 4.0-4.2cm in width and height.

    In short, mini cups are one (lady's) mouthful but you can put more filling into our regular cups.

    Hope this helps!

  • Question : Inquiry for the item from lin****Aug 14, 2017

  • Question : Inquiry related delivery from sho****Aug 04, 2017

    Perankan Pack does not have same shipping group with Ala Cart items.Therefore I am charged twice for shipping.

    Answer : [Re] Inquiry related delivery from sho****

    Hello Buyer,

    You are right! Therein lies the limitation of using the Qoo10 platform to order. The customer has to decide whether to order our Fun Pack or our Party Pack, and separate distinct options exist if you choose either. You will not be able to select items from both groups with the intention of saving on a single shipping.

    For our full suit of products, you might chose to shop directly from our website instead at www.redlipsfoods.com. However, we do also charge for shipping and depending on the quantum ordered, it might be more cost effective to order from Qoo10 instead (and pay for shipping twice) as we have a promotion with Qoo10’s Qxpress at the current moment.

    Hope this helps!

+View all Notice, FAQ, Q&A >>
[RED LIPS] TEE CUP VEGETABLE FILLING. One Pack - 600g. Healthy and Delicious.
[RED LIPS] TEE CUP VEGETABLE FILLING. One Pack - 600g. Healthy and Delicious.
Item Q&A
  • Question : MSG?Sep 14, 2017

    Hi seller, may I know what is the ingredients list for this vegetable filling? Does it have MSG as part of the seasoning? Thank you.

    Answer : [Re] MSG?

    Hello Buyer,

    Our veg filling consist primarily of Bang Kwang (aka Yam Bean) and Carrots. But does contain minute quantities of fried shallots, pepper, lactic acid and yes, msg(<0.01%).

    Hope this helps!

  • Question : Inquiry related delivery from agn****Jul 17, 2017

    Hi!i would recommend that u charge a lower delivery rate for customers staying in the eastern side of Singapore as the high delivery charge will deter those who are staying in the east but are interested in getting your products but no time to go to your store to buy them. Pls consider. Thanks.

    Answer : [Re] Inquiry related delivery from agn****

    Hello Buyer,

    Thank you so much for your feedback.

    The delivery charge component is decided by Qoo10's QXpress delivery service. We are a food manufacturer and have no control over the cost of delivery.

    Perhaps you would like to bring this up to QXpress instead? This will benefit all your purchases on Qoo10 - and not just those from our company.

    Hope this helps! :)

  • Question : Inquiry related delivery from agn****Jul 12, 2017

[RED LIPS] GOT KICK! FRESH CHILLI SAUCE 180ml. Extra Spicy. No Preservatives or Colourings added.
[RED LIPS] GOT KICK! FRESH CHILLI SAUCE 180ml. Extra Spicy. No Preservatives or Colourings added.
Item Q&A