Q&A board

Q & A Lists
Item Question & Answer
[RED LIPS] Peranakan KUEH PIE TEE in Regular and Mini Cups. 15 - 80 Cups. Vegetable Filling Add Ons.
[RED LIPS] Peranakan KUEH PIE TEE in Regular and Mini Cups. 15 - 80 Cups. Vegetable Filling Add Ons.
Item Q&A
  • Question : Inquiry for the item from ste****Nov 16, 2018

  • Question : Inquiry for the item from acc****Nov 03, 2018

  • Question : qty of veg filling for 50 pie tee cupsOct 30, 2018

    Hi

    It is my 1st time ordering, have some questions below..

    1) how many packets of veg fillings I need to order for 50 regular size pie tee cups?

    2) is delivery possible by Thurs, 01 Nov if i confirm order today (30 Oct)?

    3) Can delivery be made to my office in Orchard Road, avoiding lunch hour 12nn to 2pm?

    Thanks!

    Answer : [Re] qty of veg filling for 50 pie tee cups

    Hello Buyer,

    1) You'll need two packs of filling for 50 regular cups.

    2) Delivery. We rely heavily on Qoo10's QXQuick for delivery. If using the Qoo10 platform you are able to secure a delivery on Thurs 01/11/2018, then you'll need to order quickly cause we require at least 24 hours advance notice.

    3) Using Qoo10's app/website, you should be able to select 2-4pm. That should avoid lunch time. Delivery to Orchard Road is possible. No problem there.

    Looking forward!

    regards,
    Red Lips Foods Pte Ltd.

    Question : [Re] qty of veg filling for 50 pie tee cups

    Ok noted. Is it also possible to walk in to your shop at bedok to buy?

    Answer : [Re] qty of veg filling for 50 pie tee cups

    Hello Buyer,

    Yes, you can! No need to order outside Christmas or Chinese New Year. Just come.

    Hope the helps!

    regards,
    Red Lips Foods Pte Ltd

    Question : [Re] qty of veg filling for 50 pie tee cups

    That's great! i will come by on Fri afternoon, need these for party on Sat.

    Appreciate your prompt replies. :)

    Answer : [Re] qty of veg filling for 50 pie tee cups

    No worries! :)

    Looking forward.

    regards,
    Red Lips Foods Pte Ltd

  • Question : Inquiry for the item from twe****Oct 18, 2018

    Is this food halal?

    Answer : [Re] Inquiry for the item from twe****

    Yes it is Halal.

  • Question : Inquiry for the item from s3m****Oct 04, 2018

    Hi what’s the size of the mini cups?

    Answer : [Re] Inquiry for the item from s3m****

    Hello Buyer,

    Our mini cups are approximately 3.8cm tall and wide.

    Or an elegant lady's mouthful. :)

    Hope this helps!

    regards,
    Red Lips Foods Pte. Ltd.

    Question : [Re] Inquiry for the item from s3m****

    Yes/ thank you.
    Does the mini tee cups come with a vegetable n peanut and sauce pack or do I have to add on?
    If I purchase 80pcs mini tee,
    Will 1pkt veg be enough ?

    Answer : [Re] Inquiry for the item from s3m****

    Hello Buyer,

    Sorry for the late reply.

    For 80 mini cups, you will require 2 veg packs (as add-ons).

    Each veg pack will contain sachets of chilli sauce, sweet sauce and groundnuts.

    Hope this helps!

    regards,
    Red Lips Foods Pte Ltd.

    Question : [Re] Inquiry for the item from s3m****

    Okay. Thank you! 🙂

    Answer : [Re] Inquiry for the item from s3m****

    Most welcome!

+View all Notice, FAQ, Q&A >>
[RED LIPS] Peranakan KUEH PIE TEE Fun Pack. 30 – 50 Tee Cups and Vegetable Fillings. FREE Delivery.
[RED LIPS] Peranakan KUEH PIE TEE Fun Pack. 30 – 50 Tee Cups and Vegetable Fillings. FREE Delivery.
Item Q&A
  • Question : Inquiry for the item from kar****Oct 20, 2018

    Dear Seller,
    If I need to add on the tea cups, is there an option for it to be sent in the same delivery as the full set?

    Answer : [Re] Inquiry for the item from kar****

    Hello Buyer,

    Unfortunately the way Qoo10 has set up our shopping cart on their online portal, that add-on is not available when you order the Party Pack.

    You can however, pick and chose cups and/or filling in any combination from our ala carte menu at:

    https://www.qoo10.sg/g/535864600

    Hope this helps!

    regards,
    Red Lips Foods Pte Ltd

    Question : [Re] Inquiry for the item from kar****

    Noted! Thank you for responding.

    Answer : [Re] Inquiry for the item from kar****

    Most welcome. :)


    regards,
    Red Lips Foods Pte Ltd.

  • Question : Inquiry for the item from whi****Oct 20, 2018

    Is the filing delivered as frozen or hot?

    Answer : [Re] Inquiry for the item from whi****

    Hello Buyer,

    Due to food safety concerns, all of our filling are delivered frozen / chilled.

    This is because there's a 4 hour shelf life for our ready-cooked hot filling. That's simply too short for most parties / events.

    Hope this helps!

    regards,
    Red Lips Foods Pte Ltd

    Question : [Re] Inquiry for the item from whi****

    Can request for ready cooked hot filing as buying for lunch at office without any microwave / pot to heat up!

    Answer : [Re] Inquiry for the item from whi****

    Hello Buyer,

    Can i then assume that you are intending to purchase our Party Pack?

    https://www.qoo10.sg/g/535217747

    If so, then kindly indicate your request under the memo / remarks column, and we will heat it up for you.

    Looking forward!

    regards,
    Red Lips Foods Pte Ltd

  • Question : Kueh Pie Tee cupOct 20, 2018

  • Question : Inquiry for the item from cut****Oct 19, 2018

    Hi Seller,

    If I purchase 50cups, can I request to separate into 2 containers in 25 pcs each?

    Great Thanks !

    Answer : [Re] Inquiry for the item from cut****

    Hello Buyer,

    So sorry, unfortunately not. 50 cups are packed in a resealable air-tight container.

    Another option would be to buy 2 boxes of our 30 cups instead.

    Hope this helps!

    regards,
    Red Lips Foods Pte Ltd.

  • Question : Inquiry for the item from apc****Sep 05, 2018

    1) How long can i keep the vegetable filings?
    2) Is the vegetable filing vegeterian?

    Answer : [Re] Inquiry for the item from apc****

    Hello Buyer,

    If kept in the freezer, our veg filling can keep up to 6 months.

    While we put neither meat nor seafood in our filling, we do use a trace quantities of fried shallots (Buddhist veg's concern) to flavour the stock.

    Hope this helps!

    regards,
    Red Lips Foods Pte Ltd.

+View all Notice, FAQ, Q&A >>
[RED LIPS] Peranakan KUEH PIE TEE Party Set. 50 - 80 Cups. Peranakan Fillings Included.
[RED LIPS] Peranakan KUEH PIE TEE Party Set. 50 - 80 Cups. Peranakan Fillings Included.
Item Q&A
  • Question : Query about delivery timingNov 08, 2018

  • Question : DeliveryOct 29, 2018

    Hi. I wish to order 2 x Party Sets for this Wed but Qoo10 delivery is full? Can you arrange from your side? Delivery is in Woodlands. If not, how else can I get the Party Set or your regular sets? Please help. Thank you.

    Answer : [Re] Delivery

    Hello Buyer,

    You are right! From Qoo10's shopping cart, it seems like Qoo10's QXQuick is no longer accepting any more deliveries on Wednesday:

    https://www.qoo10.sg/g/535217747

    At our end however, we have not reached capacity and are still taking orders. So it certainly looks as like QXQuick is full.

    If you wish to purchase our Party Packs, you could alternatively use our website at:

    https://redlips.oddle.me/en_SG/

    We are currently running a promotion for first time buyers. Do place your order quick as we require a minimum of 24 hours advanced notice.

    Looking forward!

    regards,
    Red Lips Foods Pte Ltd.

    Question : [Re] Delivery

    Oh no! ..... you charge $20 for delivery? unless I buy $200 and above!

    Answer : [Re] Delivery

    Hello Buyer,

    Yes, unfortunately we outsource our delivery to a third party provider (e.g. carpal / lalamove). So we are simply covering our costs.

    We do however have an online promotion at the moment where for first time buyers, you get $10 off with minimum spend of $50.00 (excluding delivery cost).

    Hope this helps!

    regards,
    Red Lips Foods Pte Ltd

  • Question : Inquiry for the item from mrs****Sep 13, 2018

    What are the ingredients in the filling for the party set of 50? THANKS.

    Answer : [Re] Inquiry for the item from mrs****

    Hi Buyer, the filling is mainly made of Bang Kwang (Yam Bean) and carrots with a sprinkling of fried bean curd. No meat, no seafood, so it’s suitable for vegetarians.

  • Question : Inquiry for the item from ire****Jul 13, 2018

    Hi seller, will you be opening more slots for this Saturday?

    Answer : [Re] Inquiry for the item from ire****

    Hello Buyer, we have slots open for order, but I do suspect that Qoo10’s QXQuick might be fully booked for delivery tomorrow.

  • Question : Inquiry related delivery from czh****Jun 17, 2018

+View all Notice, FAQ, Q&A >>
[RED LIPS] GOT KICK! FRESH CHILLI SAUCE 180ml. Extra Spicy. No Preservatives or Colourings added.
[RED LIPS] GOT KICK! FRESH CHILLI SAUCE 180ml. Extra Spicy. No Preservatives or Colourings added.
Item Q&A
  • Question : Inquiry related delivery from jcr****Feb 18, 2018

    Can we shelf collect? There’s no self-collect option.

    Answer : [Re] Inquiry related delivery from jcr****

    Hello Buyer,

    We entertain walk-ins. If you wish to perform a self collection, there is no need to order via Qoo10. However, if you wish to order our Party Packs, you would need to order in advance. Tel: 6448 1048.

    regards,
    Red Lips Foods Pte Ltd.

  • Question : Inquiry for the item from ng_****Aug 24, 2017