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Item Question & Answer
Philips Daily Collection Food Processor - HR7320 with 2 years international warranty
Philips Daily Collection Food Processor - HR7320 with 2 years international warranty
Item Q&A
  • Question : Inquiry for the item from bab****Jul 19, 2019

  • Question : Inquiry for the item from xiu****May 02, 2019

    Can this item grind meat.

    Answer : [Re] Inquiry for the item from xiu****

    Dear buyer, yes it can as it is a food processor. However do note on the capcity as this is slightly of a smaller version compared to Philips HR7776 food processor.

  • Question : Inquiry for the item from mei****Apr 18, 2019

    I just opened and try to use it. It’s not working.
    Can you get back to me ASAP

    Answer : [Re] Inquiry for the item from mei****

    as per replied

  • Question : Inquiry for the item from bab****Nov 18, 2018

    May I know what time it will be delivered? If no persons at home during the time of delivery, how can I get my purchased item? Can it be delivered at night so for sure there is someone to receive it

    Answer : [Re] Inquiry for the item from bab****

    Dear Buyer qexpress will contact you before delivery. Thanks

  • Question : Inquiry from fio****Jul 23, 2018

+View all Notice, FAQ, Q&A >>
PHILIPS Slim 32 inch LED HD ready TV | 3 years warranty | Local Set | 32PHT4002/98
PHILIPS Slim 32 inch LED HD ready TV | 3 years warranty | Local Set | 32PHT4002/98
Item Q&A
  • Question : Inquiry for the item from sri****Jul 18, 2019

    Hi,
    How can I claim warranty on item. Do I need to register?

    Answer : [Re] Inquiry for the item from sri****

    Hi there is no need for any registration. Should you require any servicing, do check out the service centre address and contact on our banner in the shop. Warranty starts from the date of purchase shown in the Qoo10 portal

  • Question : Inquiry for the item from mic****Jul 04, 2019

  • Question : Inquiry for the item from 234****Jul 11, 2019

    can watch u tube, toggle or nexflix ... i mean got apps

    Answer : [Re] Inquiry for the item from 234****

    Hi this is a digital TV..not smart tv. There is no app.

  • Question : Inquiry for the item from 250****Jul 08, 2019

  • Question : Inquiry from 237****Jul 02, 2019

    I bought the TV , is the digital box needed? where can I get the TV mount bracket?

    Answer : [Re] Inquiry from 237****

    Hi , there is no need for digital box as the digital is a digital TV. However you still require to get a digital antenna to receive TV signals or you may also use your current TV signals that comes with any setup box that you may have. For wall mount bracket , you may contact our service centre at 6286 7333 to check out if they sell else you can also get from retail shops too

+View all Notice, FAQ, Q&A >>
Philips Steam Generator Iron HI5914/36 with laundry bag worth $29.90
Philips Steam Generator Iron HI5914/36 with laundry bag worth $29.90
Item Q&A
  • Question : Inquiry related delivery from fhu****Jul 15, 2019

    Hi. I ordered this item 5 days ago but the item has not been shipped yet. I need it urgently which was why I bought from you since your reviews mentioned that delivery was very quick. Could you please let me know if the item can be shipped soon? If not possible, I will need to cancel and visit the departmental store to get one asap. Thanks.

    Answer : [Re] Inquiry related delivery from fhu****

    Hi stock will be arriving tomorrow and Qexpress will deliver to you and should reach you by Thursday. Apologies for the delay due to the overwhelming response. Thanks

  • Question : Inquiry for the item from jep****Jun 29, 2019

  • Question : Inquiry for the item from Agn****Jun 05, 2019

    It is stated 2 years warranty , but there is an option to purchase 6 or 12 months warranty , pls advise if we need to top up for warranty or it comes with 2 years warranty without any top up.

    Answer : [Re] Inquiry for the item from Agn****

    Hi , 2 years is the international warranty by Philips. Please ignore the 6 or 12 months warranty as there is an additional service by Qoo10

  • Question : Inquiry for the item from joy****Apr 25, 2019

    Hi is this local set?

    Answer : [Re] Inquiry for the item from joy****

    Hi we represent Philips Singapore and yes is local from Philips Singapore with PSB and safety mark

  • Question : Inquiry for the item from ben****Apr 13, 2019

    Is there 2 years philips warranty?

    Answer : [Re] Inquiry for the item from ben****

    Dear buyer, yes is 2 year warranty by Philips .

Philips Pink and Blue Limited Edition Sonicare HealthyWhite Electric Toothbrush HX6762
Philips Pink and Blue Limited Edition Sonicare HealthyWhite Electric Toothbrush HX6762
Item Q&A
  • Question : Inquiry for the item from 242****Jul 08, 2019

    I have toothbrush heads Model : HX9013/05 and HX6021/05 can these 2 models fix into the toothbrushes that you are selling?

    Answer : [Re] Inquiry for the item from 242****

    Hi , you mean for the toothbrush model HX6762 pink and blue ? Yes it can be fit

    Question : [Re] Inquiry for the item from 242****

    I RECEIVED YOUR SET TODAY, THE 2 TBRUSH HEADS I HAVE CANNOT BE FIXED INTO YOUR MODEL. I BOUGHT BECAUSE YOU SAID CAN FIX AND YOU ARE LYING TO ME.

    Answer : [Re] Inquiry for the item from 242****

    Question : [Re] Inquiry for the item from 242****

    Dishonest seller, telling me that the toothbrush heads can be fix on your model.

    Answer : [Re] Inquiry for the item from 242****

    Hi , could we have your contact number so that we can reach out to you ?

  • Question : Inquiry from i.f****May 11, 2019

    Hi Seller, where can I purchase another set of charger?

    Answer : [Re] Inquiry from i.f****

    Hi, you may purchase from our Philips customer service centre at Toa Payoh

  • Question : Inquiry from ant****May 09, 2019

    Hi, Q0010 admin asked me to get the official receipt from your side. Can you assist?

    “If you wish to get the Official Receipt, please refer to the seller by following below steps :”

    Answer : [Re] Inquiry from ant****

    Hi , for qoo10 receipt, please use desktop to access your Qoo10 portal for the receipt printout . If you want to print out the receipt, kindly go to "My Qoo10" (on the top right of the page) > Shopping list > Click "receipt" under the item information. Then you are able to check or print out the receipt. thanks

    Question : [Re] Inquiry from ant****

    Hi, that’s my point. no more receipt from Q0010. They say have to come from your side

    Answer : [Re] Inquiry from ant****

    Pls see their reply

    Question : [Re] Inquiry from ant****

    Hi , just like what they have mentioned, could you check and take a look under the "Purchase description" on your purchase. See if it shows your payment date of purchase, the model you purchased and the amount you purchase.

    Answer : [Re] Inquiry from ant****

    Please be informed that we as an Online Shopping platform, are able to provide you Purchase Description only.

    If you wish to get the Official Receipt, please refer to the seller.

    ——-
    Official receipt have to come from you. Not them.
    Why you refuse to provide official receipt?

    Question : [Re] Inquiry from ant****

    Are you really the authorised online store? Seems you’re very reluctant to issue receipt.

    Answer : [Re] Inquiry from ant****

    as per explained.

  • Question : Inquiry for the item from ext****May 05, 2019

    Hi there, do you sell the toothbrush head specifically for this model? If you do so please share me the link, thank you

    Answer : [Re] Inquiry for the item from ext****

    Please see https://www.qoo10.sg/item/PHILIPS-PHILIPS-C2-OPTIMAL-PLAQUE-DEFENSE-FORMER-PRORESULTS-WHITE-STANDARD/622096802

  • Question : Inquiry for the item from ant****May 03, 2019

    Is the warranty 2 years? Hi how do I register for the warranty? And how do I claim warranty if the product fails?

    Answer : [Re] Inquiry for the item from ant****

    Yes. warranty is 2 years. For Philips, registration can be done online or you may print the Qoo10 receipt from your portal for the future servicing if require. Servicing is at Phlips Service Centre at 622 Lor 1 Toa Payoh. Warranty starts from the date of purchase

+View all Notice, FAQ, Q&A >>
Philips Sonicare C3 Premium Plaque Control Brush Heads (Standard triple variety pack) - HX9073/32
Philips Sonicare C3 Premium Plaque Control Brush Heads (Standard triple variety pack) - HX9073/32
Item Q&A
  • Question : Inquiry related return and exchange from koo****Jun 20, 2019

Philips Sonicare DiamondClean Standard Sonic Toothbrush Heads - HX6063/35
Philips Sonicare DiamondClean Standard Sonic Toothbrush Heads - HX6063/35
Item Q&A
  • Question : Inquiry for the item from 244****Jul 11, 2019

    Hi, this item HX6063/35 still have stock ??

    Answer : [Re] Inquiry for the item from 244****

    if still available I will place my order today, thank you

    Question : [Re] Inquiry for the item from 244****

    Hi yes HX6063/35 is still available. If you buy now , Qexpress will collect on Monday and should reach you on tuesday

  • Question : Inquiry for the item from sbg****Mar 24, 2019

    Hi, is it suitable for HX6232?

    Answer : [Re] Inquiry for the item from sbg****

    Dear buyer, yes it suits. Or you can look under HX9043/67, HX9043/96 as well.

    Question : [Re] Inquiry for the item from sbg****

    Hi Seller, do you have anymore stocks?

    Answer : [Re] Inquiry for the item from sbg****

    Hi we are glad to inform you that HX6063/35 black brush head is back in stock

    Question : [Re] Inquiry for the item from sbg****

    Hi is it suitable for HX6232 too?

    Answer : [Re] Inquiry for the item from sbg****

    Yes it is

  • Question : Inquiry for the item from cho****Apr 12, 2019

    Can this toothbrush head be used with the philips sonicare toothbrush HX3210A?

    Answer : [Re] Inquiry for the item from cho****

    Dear buyer, could you check on the model of your toothbrush? We do not have this model HX3210A. Thanks

  • Question : Inquiry for the item from yvo****Feb 24, 2019

    Compatiable with 9362? Also have in white?

    Answer : [Re] Inquiry for the item from yvo****

    Dear Buyer yes it compatible with HX9362.. The white is no longer available. The above HX6063 is also while stocks last. Once sold will also not be available. Philips no longer bringing this brush head imln. Thanks

  • Question : Inquiry for the item from pat****Feb 08, 2019

    Is it compatible with Philips hx9368/35?

    Answer : [Re] Inquiry for the item from pat****

    Dear Buyer yes is compatible. Thanks

+View all Notice, FAQ, Q&A >>
Philips All-In-One / Pressure Cooker- HD2139 / HD2137 - Viva Collection- 2 years warranty by Philips
Philips All-In-One / Pressure Cooker- HD2139 / HD2137 - Viva Collection- 2 years warranty by Philips
Item Q&A
  • Question : Inquiry for the item from pri****Jul 12, 2019

    Hi both models are under 2years warranty?

    Answer : [Re] Inquiry for the item from pri****

    Hi yes 2 years international by Philips

  • Question : Inquiry for the item from vin****Jul 08, 2019

    Hi I have purchased the HD2139 and while using, the water steam keep releasing. I have checked the valve and try again, but the water steam still keep releasing during “pressure”. Can I claim for warranty and let me know the procedure? Thank you.

    Answer : [Re] Inquiry for the item from vin****

    Hi warranty is 2 years. and yes you can proceed to our Philips service centre at 622 Lor 1 Toa Payoh. alternative , you may want to wastapp to our Philips customer service at 9665 1349 first with the image of the fault and do a trouble shooting before proceed down .

  • Question : Inquiry for the item from 237****Jun 28, 2019

    What is the difference between HD 2137 and HD2137/62... I see both models in ur store with a slight price difference.

    Answer : [Re] Inquiry for the item from 237****

  • Question : Inquiry for the item from elo****Jun 24, 2019

    Can i confirm that both products comes in 3 pin plug for electric supply

    Answer : [Re] Inquiry for the item from elo****

    Hi yes , we represent Philips Singapore and all our products are PSB and safty mark approved for use in SG

  • Question : Inquiry for the item from 244****Jun 21, 2019

    HD 2139 cooker , if accidentally open the lids while using pressure cooking ,,what will happen ,is it safe

    Answer : [Re] Inquiry for the item from 244****

    Hi if it is in cooking mode, you are unable to even turn the lid , let alone to open it. As it is a pressure cooker, you need to release the steam before the lid can be open . There is a safety feature if you did not release the steam before you open , you can't even turn open

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Philips Car Charger USB with cigarette lighter sockets (max 2.1A) Black | DLP2019 |
Philips Car Charger USB with cigarette lighter sockets (max 2.1A) Black | DLP2019 |
Item Q&A
  • Question : Inquiry for the item from 242****Jul 11, 2019

    Hi,

    I want to ask if the charger will affect any other electronics that are present in the car, mainly the radio. I purchased another type of Car Charger socket which had the issue of the car radio being noisy when I'm charging my phone. Just want to know if there is a test on that.

    Answer : [Re] Inquiry for the item from 242****

    Hi so far we do not hear any issue for those sold. We are unable to guarantee if any issue.... You might want to check with your car mechanic.

Philips Daily Collection Citrus Press - HR2738/00 with 2 years international warranty
Philips Daily Collection Citrus Press - HR2738/00 with 2 years international warranty
Item Q&A
  • Question : Inquiry for the item from rac****Jul 11, 2019

    Hi, is the juice jug BPA free?

    Answer : [Re] Inquiry for the item from rac****

    Hi the juice jug is better quality plastic and can be washed in dishwasher. As for BPA, there is no logo of BPA thus unable to comment on that.

*QUUBE PROMO* PHILIPS SMART LED TV of ultra slim 4K 50inch - 50PUT6002 or 43inch - 43PUT6002
*QUUBE PROMO* PHILIPS SMART LED TV of ultra slim 4K 50inch - 50PUT6002 or 43inch - 43PUT6002
Item Q&A
  • Question : Inquiry from 211****Jul 10, 2019

    Hi, what is the lead time? When can i receive the TV if i place order today?
    Hope the installation person will help to dismount my current one - which is not working.

    Answer : [Re] Inquiry from 211****

    Hi , when we received your order, do allow 2 working days for our agent to contact you to arrange your preferred date and time for installation.

  • Question : Inquiry related delivery from HEY****Jul 04, 2019

  • Question : Inquiry for the item from ami****Jun 08, 2019

Philips ProCare Airstyler - HP8656/03 with 2 years international warranty
Philips ProCare Airstyler - HP8656/03 with 2 years international warranty
Item Q&A
  • Question : Inquiry related delivery from kar****Jul 06, 2019

  • Question : Inquiry related delivery from jes****May 12, 2019

    Hi, can you reply my message to you?

    Answer : [Re] Inquiry related delivery from jes****

  • Question : About productApr 20, 2018

  • Question : Inquiry for the item from ene****Apr 16, 2018

    Can do wavy hair?

    Answer : [Re] Inquiry for the item from ene****

    Dear Buyer,
    Yes.. It depends on how user do it.

    Thanks

  • Question : manufactured in?Jan 03, 2018

+View all Notice, FAQ, Q&A >>
{NEW LAUNCH} Philips Azur Performer 2600W Steam Iron GC4563
{NEW LAUNCH} Philips Azur Performer 2600W Steam Iron GC4563
Item Q&A
  • Question : Inquiry for the item from cel****Jul 02, 2019

    how heavy is the iron

    Answer : [Re] Inquiry for the item from cel****

    Hi the weight is around 1.6kg. Do refer to our Philips link for more information https://www.philips.com.sg/c-p/GC4563_36/azur-steam-iron/specifications

  • Question : Inquiry from ale****Feb 24, 2019

    Does the product comes with 2 years warranty?

    Answer : [Re] Inquiry from ale****

    Dear buyer, yes it comes with 2 years warranty by Philips

  • Question : Delivery in eastOct 29, 2018

    If I order tomorrow 30th Oct 2018, by when can you deliver in East Singapore ?

    Answer : [Re] Delivery in east

    Dear Buyer should be able to reach you om Friday. Thanks

Philips Viva Collection Rice Cooker - HD3060/62 with 2 years international warranty
Philips Viva Collection Rice Cooker - HD3060/62 with 2 years international warranty
Item Q&A
  • Question : Inquiry for the item from cat****Jun 29, 2019

    Dear seller,
    Pls advise what's the cooking time ?

    Regards

    Answer : [Re] Inquiry for the item from cat****

    Hi , it really depends what you cook and the quantity of it. This rice cooker is only 0.7l and thus the electric consumption is only 330W. If is cooking for a person share, it might be time saving and convenient. But if cook more , it will course take a longer time

Philips Azur Elite Steam Iron with OptimalTEMP technology GC5039/30 (3000W) with free gift
Philips Azur Elite Steam Iron with OptimalTEMP technology GC5039/30 (3000W) with free gift
Item Q&A
  • Question : Inquiry for the item from n_f****Jun 29, 2019

    Hi,

    Is there warranty for this item? If yes, for how long?

    Answer : [Re] Inquiry for the item from n_f****

    Warranty is 2 years by Philips Toa Payoh

  • Question : Inquiry for the item from P_w****Feb 16, 2019

    What's the free gift?

    Answer : [Re] Inquiry for the item from P_w****

    Dear Buyer free gift is on while stocks lasts.. Currently we have finished the free gift. Apologies

  • Question : Self CollectJan 27, 2018

{NEW} LEWIN BLADELESS AIR CIRCULATOR | 2 PIN WITH PSB APPROVED | 1 year warranty with remote control
{NEW} LEWIN BLADELESS AIR CIRCULATOR | 2 PIN WITH PSB APPROVED | 1 year warranty with remote control
Item Q&A
  • Question : Inquiry for the item from zak****Jun 25, 2019

    Hi, do you have ex stock for 3 immediate take away?

    Answer : [Re] Inquiry for the item from zak****

    Hi , once you order and we are able to fulfill via QExpress

  • Question : Inquiry for the item from yin****Jun 02, 2019

    Hi the blade less fan I bought in Jan this year, today suddenly stuck, can't rotate with loud sound, and come out with the burnt smell. Please advise how can I go about the warranty? Somemore has the black powder thingy blow out from the fan, as attached in the photo. Luckily not during my gal's sleeping time.

    Answer : [Re] Inquiry for the item from yin****

    Hi , may i have your order # purchase and your details such as contact number and address?

    Question : [Re] Inquiry for the item from yin****

    Hi sorry to miss your message, my order number is 287654176

    Name - Law Ru Yin
    Contact no. - 96644441
    Address - 541, Choa Chu Kang St 52, #07-50 S(680541)

    Answer : [Re] Inquiry for the item from yin****

    Noted. We will get out agent to quickly get in contact with you to do the replacement by this week . Likely the change will be on a Saturday .

    Question : [Re] Inquiry for the item from yin****

    OK thanks! Looking forward to receive the call from your agent.

    Answer : [Re] Inquiry for the item from yin****

    Believe our agent has contacted you for the exchange.

    Question : [Re] Inquiry for the item from yin****

    Thanks for following up. Unfortunately, nope. No one has contacted me for the replacement.

    Answer : [Re] Inquiry for the item from yin****

    Hi, your agent just contacted me and do the replacement for me already, today.
    Thanks for the help!

    Question : [Re] Inquiry for the item from yin****

    But will your agent investigate and let us know why it happened? I'm worried that same thing might happen again especially during night time.

    Answer : [Re] Inquiry for the item from yin****

    Hi so far there was no such issue ever since this product is in the market. Our agent will send to factory for checking.

  • Question : Inquiry related delivery from 260****Feb 25, 2019

    Hi. When is the delivery

    Answer : [Re] Inquiry related delivery from 260****

    Dear Buyer your order has just been reflected.. Qexpress will be picking up tomorrow and deliver to you soonest. Thanks

  • Question : Inquiry from yin****Jan 09, 2019

    Hi does the fan comes with remote? I received mine today but it doesn't come with remote controller for the fan. Please advise.

    Answer : [Re] Inquiry from yin****

    Hi sorry, I've found the remote. Can i check if wall mount does it comes with the wall mount bracket?

    Question : [Re] Inquiry from yin****

    Dear Buyer the box inside will comes with the wall mount steel plate.. Do check id inside. Thanks

  • Question : Inquiry for the item from Sna****Jan 08, 2019

    Hi,

    Which giant can I see the fan on display in?

    Answer : [Re] Inquiry for the item from Sna****

    Dear Buyer Giant Tampines but of course is subject to their stock availability and display. Thanks

    Question : [Re] Inquiry for the item from Sna****

    The hypermarket at tamp north drive 2?

+View all Notice, FAQ, Q&A >>
Philips PerfectCare Compact Steam Generator Iron - GC7808 (2 years warranty)  WITH FREE HANGERS SET
Philips PerfectCare Compact Steam Generator Iron - GC7808 (2 years warranty) WITH FREE HANGERS SET
Item Q&A
  • Question : Inquiry for the item from Yih****Jun 23, 2019

  • Question : Inquiry for the item from kee****Oct 09, 2018

    Hi the 2 years warranty is in Singapore with Philips ?

    Answer : [Re] Inquiry for the item from kee****

    Dear Buyer, yes in fact is a 2 years international warranty by Philips. Thanks

  • Question : Inquiry for the item from bin****Nov 24, 2017

TV Time with PHILIPS Basic Full HD Ultra Slim LED 22inch TV | 22PFT5403/98 / 24PHT4003/98
TV Time with PHILIPS Basic Full HD Ultra Slim LED 22inch TV | 22PFT5403/98 / 24PHT4003/98
Item Q&A
  • Question : Inquiry for the item from pla****Jun 23, 2019

  • Question : Inquiry for the item from cor****Apr 21, 2019

    Hi, can this be used for laptop (as extra monitor) via HDMI ?

    Answer : [Re] Inquiry for the item from cor****

    yes you could

  • Question : Inquiry for the item from yis****Mar 05, 2019

  • Question : Inquiry for the item from yis****Mar 05, 2019

  • Question : Inquiry related delivery from 237****Jan 30, 2019

    Hi there,
    Can I self collect if I purchase the TV? The reason is most of the time all members not at home to received goods.
    thanks

    Answer : [Re] Inquiry related delivery from 237****

    Dear Buyer apologies no self collection as is a warehouse zone. For delivery is by qexpress, do indicate in the remarks your preferred time and Qexpress will try to follow to your time too. Thanks

+View all Notice, FAQ, Q&A >>
[2018 Best Seller] Philips InfraCare Infrared Lamp PR3110
[2018 Best Seller] Philips InfraCare Infrared Lamp PR3110
Item Q&A
  • Question : Inquiry for the item from mel****Jun 22, 2019

    Hi, the bulb is not working after 3 months. Do you sell any replacement bulb?

    Answer : [Re] Inquiry for the item from mel****

    Hi do contact our Philips service centre at 9655 1349 . Do watsapp them the fault

  • Question : Inquiry for the item from 245****Jun 01, 2019

    Hi seller
    Is it possible for you to check for me is this device safe to use for patient with Pacemaker implanted, does it emit EMI ? Hope you can check with the manufacturer so I can be sure if my Mom can use it on her knees and shoulder ,because she is suffering with Arthritis.
    Thank you

    Answer : [Re] Inquiry for the item from 245****

    Hi , it will be best that you checked with your Mum's doctor as she has a pacemaker implant. It emits heat for this machine but her doctor will know where is the implant and he will be better advised if your Mum suits

  • Question : Inquiry for the item from xue****May 15, 2019

    How to apply for the warranty for 2 years?

    Answer : [Re] Inquiry for the item from xue****

    Hi, you may register warranty through our Philips website or you may retain the purchase receipt to be printed out from your Qoo10 portal. warranty starts from date of purchase.

  • Question : Inquiry for the item from xue****May 15, 2019

    Dear Seller,
    Why can not continue repeatbuse at the same time after 30mins?

    Answer : [Re] Inquiry for the item from xue****

    Hi you may watsapp to our Philips customer centre at 9665 1349. They will be able to assist you .

  • Question : Inquiry for the item from 245****Apr 05, 2019

    Hi seller
    Is this lamp under Philips Singapre Pte Ltd warranty? Is it 2 years?

    Answer : [Re] Inquiry for the item from 245****

    Hope to have your reply ,thank you

    Question : [Re] Inquiry for the item from 245****

    Dear buyer, yes it is under Philips 2 years international warranty .

    Answer : [Re] Inquiry for the item from 245****

    Thanks for the the reply. May I know how can I enjoy the Qprime free delivery since having won your instant auction the price is below $50. I have other items from another Qprime store but seems like I can't add in your Lamp. How can I go about it?

    Question : [Re] Inquiry for the item from 245****

    Dear buyer, has to be minimum $50 to enjoy free qprime delivery

+View all Notice, FAQ, Q&A >>
Philips StraightCare Vivid Ends Straightener - BHS675/00 with 2 years international warranty
Philips StraightCare Vivid Ends Straightener - BHS675/00 with 2 years international warranty
Item Q&A
  • Question : Inquiry related delivery from shu****Jun 21, 2019

  • Question : is original?May 11, 2018

    Hi seller, is it original? As ur price is cheaper than retail price $109.

    Answer : [Re] is original?

    Yes it is original.. We represent Philips Singapore and we arr doing limited promotion

    Question : [Re] is original?

    great! how many days to deliver?

    Answer : [Re] is original?

    As tomorrow is Saturday, the next collection by qexpress will be on Monday.. Likely you will receive latest by Wednesday

  • Question : auto-shutoffJan 26, 2018

    Hi, is it possible to turn off the auto-shutoff feature?

    Answer : [Re] auto-shutoff

    Dear Buyer,

    It is a safety feature. Am afraid you cannot turn.. Auto shut off will happen when the item is left idling on for 30 minutes.
    Thanks

Philips AirFloss Pro - Interdental Nozzles - HX8032/05 suitable for HX8331 Airfloss Model
Philips AirFloss Pro - Interdental Nozzles - HX8032/05 suitable for HX8331 Airfloss Model
Item Q&A
  • Question : Inquiry related delivery from koo****Jun 12, 2019

    Hi, I am buying more than 1 item from your online store. The total is over $60, however, I am still charged for shipping. Are you able to assist or waive the shipping fee? Thanks.

    Answer : [Re] Inquiry related delivery from koo****

    hi may i know your order or what you have purchased?

    Question : [Re] Inquiry related delivery from koo****

    This item and Sonicare replacement brush-head. (Cart no. 127533021)

    Answer : [Re] Inquiry related delivery from koo****

    Hi for this item is only $19

    Question : [Re] Inquiry related delivery from koo****

    Errm, that's why I am asking if you can waive the shipping, given the items I bought from your items have a total of over 60 which should be free shipping, given that they are sent together. Can you waive shipping fees please? Thanks.

    Answer : [Re] Inquiry related delivery from koo****

    Apologies the shipping fee is payable to Qoo10 thus we are unable to make any waiver on our end

  • Question : Inquiry for the item from jas****Oct 29, 2018

    Hi is this compatible with hx8230 and 8240?

    Answer : [Re] Inquiry for the item from jas****

    Sorry it shld be 8240 and 8340

    Question : [Re] Inquiry for the item from jas****

    Dear Buyer, do call in to our Philips service centre for your model of replacement floss. Thanks

  • Question : Inquiry for the item from yan****May 19, 2018

    Is this compatible for model HX8340?

    Answer : [Re] Inquiry for the item from yan****

    ....

Philips EasyShine Ionic Styling Brush - HP4588 HP4585 with 2 years international warranty
Philips EasyShine Ionic Styling Brush - HP4588 HP4585 with 2 years international warranty
Item Q&A
  • Question : Inquiry from sha****Jun 18, 2019

  • Question : Inquiry for the item from yuq****Apr 05, 2019

    Hi, you not selling the hair dryer curler?

    Answer : [Re] Inquiry for the item from yuq****

    Dear buyer, which model are you referring?

    Question : [Re] Inquiry for the item from yuq****

    See attached pic and as video introduced this hair dryer curler hp8660

    Answer : [Re] Inquiry for the item from yuq****

    Dear buyer, there is no attached picture. We only see that you have attached the item enquiry on ionic hair brush HP4588

    Question : [Re] Inquiry for the item from yuq****

    Pls see attached pic

    Answer : [Re] Inquiry for the item from yuq****

    Dear buyer, we do not have model curler HP8660

  • Question : Inquiry for the item from cmj****Mar 28, 2019

    Hi, I have won the bid. How can I purchase it?

    Answer : [Re] Inquiry for the item from cmj****

    Dear Buyer when u won the bid.. It will be in your cart for maximum 3 days to purchase. Thanks

  • Question : Inquiry from sha****Feb 12, 2019

  • Question : Inquiry for the item from Ali****Feb 12, 2019

    Hi pls advise how do I put the bidding item in card. Thanks.

    Answer : [Re] Inquiry for the item from Ali****

    Dear Buyer you need to do bidding first. Thanks

    Question : [Re] Inquiry for the item from Ali****

    can the qoo10 voucher be used for this auction purchase.

    Answer : [Re] Inquiry for the item from Ali****

    awaiting order confirmation

    Question : [Re] Inquiry for the item from Ali****

    Dear Buyer voucher is not applicable for auction purchase. Thanks

+View all Notice, FAQ, Q&A >>
Philips Sonicare DiamondClean Rechargeable Sonic Toothbrush -HX9352/04 with FOC Brush Head worth $52
Philips Sonicare DiamondClean Rechargeable Sonic Toothbrush -HX9352/04 with FOC Brush Head worth $52
Item Q&A
  • Question : Inquiry for the item from Joh****Jun 15, 2019

    239 comes with philips hx9352/04 & hx6063/35?

    Answer : [Re] Inquiry for the item from Joh****

    hi yes, while stock lasts

  • Question : Inquiry for the item from rid****Dec 01, 2018

    Hi is the item local set and covered by Philips singapore warranty?

    Answer : [Re] Inquiry for the item from rid****

    Dear Buyer yes is local and covered with 2 years international warranty by Philips. All our sets are authentic Philips products. Thanks

*QUUBE PROMO* Philips TV 4K Ultra HD Slim SMART LED 55 inch with Quad Core 55PUT6103/98
*QUUBE PROMO* Philips TV 4K Ultra HD Slim SMART LED 55 inch with Quad Core 55PUT6103/98
Item Q&A
  • Question : Inquiry for the item from ani****Jun 13, 2019

  • Question : Inquiry for the item from val****May 25, 2019

Philips Mini Hi -Fi System FXD18 with FM radio | Bluetooth and NFC
Philips Mini Hi -Fi System FXD18 with FM radio | Bluetooth and NFC
Item Q&A
  • Question : Inquiry related delivery from s12****May 12, 2019

  • Question : Inquiry from EDG****May 19, 2019

    Any warranty. If yes how/where to claim?

    Answer : [Re] Inquiry from EDG****

    Hi , warranty is 1 year. It will be with Philips coverage. Warranty is based on the date of purchase on your Qoo10 receipt.

TV Time with PHILIPS Slim LED TV HD with Digital Crystal Clear 24inch TV | 24PHT4003/98
TV Time with PHILIPS Slim LED TV HD with Digital Crystal Clear 24inch TV | 24PHT4003/98
Item Q&A
  • Question : Inquiry for the item from kur****Jun 07, 2019

    Do you provide wall mounting service? If yes, what's the cost?

    Answer : [Re] Inquiry for the item from kur****

    Hi mounting service is from our installer. Should you require, upon when you receive the TV, we can arrange installer to contact you and the charges will be between you and installer ,t hanks

  • Question : Inquiry for the item from loh****Dec 14, 2018

    Can you advise 1. What is the warranty period.
    2. Is this a digital TV
    3. Does it still require digital antenna?
    4. Do you sell the antenna?

    Answer : [Re] Inquiry for the item from loh****

    Dear Buyer, as per stated is 3 years local warranty by Philips. 2. Yes is digital. 3. Yes it requires. 4. Apologies we do not. You need to purchase on own. Thanks

  • Question : Inquiry for the item from loh****Dec 13, 2018

    Are you selling this 24" digital TV

    Answer : [Re] Inquiry for the item from loh****

    Dear Buyer yes, you may still buy from the options. Thanks

*QUUBE PROMO* Philips 65 inch OLED Razor Slim 4K UHD Android TV with Ambilight 3 sided 65OLED873
*QUUBE PROMO* Philips 65 inch OLED Razor Slim 4K UHD Android TV with Ambilight 3 sided 65OLED873
Item Q&A