Q&A board

Q & A Lists
Item Question & Answer
[Saejinart] Tourmaline Neck Band / Reduce neck muscle pain / forward head posture correction / PC
[Saejinart] Tourmaline Neck Band / Reduce neck muscle pain / forward head posture correction / PC
Item Q&A
  • Question : Inquiry for the item from Kat****Jun 04, 2019

    Very very bad seller send wrong item don't response on time.

    Answer : [Re] Inquiry for the item from Kat****

    We apologize for any inconvenience.
    Please let me know your order number and I will process it promptly.
    Sorry.

    Question : [Re] Inquiry for the item from Kat****

    Order number is 295178959..

    Answer : [Re] Inquiry for the item from Kat****

    Oh, I remember.
    Order number from which only one of the two products arrived
    right?

    Question : [Re] Inquiry for the item from Kat****

    Am already tell you many time my order purchase TYPE 02 Tourmaline Fever Waist & Tourmaline Knee Belt .but physical received not TYPE 02 FEVER WAIST inside package is TYPE 01.REALLY BAD SELLER

    Answer : [Re] Inquiry for the item from Kat****

    Partial refund progress of $ 9.9 + 1.8.
    Is it possible?
    I'm really sorry.

    Question : [Re] Inquiry for the item from Kat****

    OK please process the refund to me. Thanks.

    Answer : [Re] Inquiry for the item from Kat****

    Please double Price total $19.80

    Question : [Re] Inquiry for the item from Kat****

    Sorry please double check price should be $19.80.

  • Question : Inquiry related cancel and refund from joc****Dec 05, 2018

    Hi.seller, pls cancel my order Cart No. 123342374.

    Answer : [Re] Inquiry related cancel and refund from joc****

    100% Refuend.
    Tks;

  • Question : Inquiry related delivery from joc****Dec 04, 2018

    Hi seller I order on Nov 26, 2018 Cart No. 123342374, why the item still have not yet ship.out.is.it ayock got problem, is yes, pls cancel my.order as I dont want to wait anymore.

    Answer : [Re] Inquiry related delivery from joc****

    We apologize for any inconvenience.
    Delivery has started a long time ago.
    Probably a little problem.
    Can you wait a little longer?
    I provide quick fix.

    Question : [Re] Inquiry related delivery from joc****

    Hi...it take too long can u cancel the order for me.

    Answer : [Re] Inquiry related delivery from joc****

    100% Refuend.
    Tks;

  • Question : Inquiry related delivery from Nam****Jul 06, 2018

  • Question : Inquiry for the item from sie****Jun 26, 2018

    Hi seller, i saw some feedback that the neck band could only reuse for 5 times. If i use daily once a day, what is the life span for the waistguard ?

    Answer : [Re] Inquiry for the item from sie****

    If you wash it by hand, it can be used continuously without any problem.
    There is a problem with cleaning, so the number of uses is small.
    If you wash properly, you can use it without problems.
    Thank you.

+View all Notice, FAQ, Q&A >>
[VJJB] Mobile Earphones V1S Dual Driver System earphones / Deep Bass HIFI perfect sound quality
[VJJB] Mobile Earphones V1S Dual Driver System earphones / Deep Bass HIFI perfect sound quality
Item Q&A
  • Question : Inquiry for the item from Doo****Jun 19, 2019

    I just want to enquire about the JED66, i bought the jed66 quite long ago but now is like having bluetooth connectivity issue.. Is there a repair centre for it? Or have any solutions for it? Cause i've been trying to connect to different devices but it still doesnt work

    Answer : [Re] Inquiry for the item from Doo****

    Can you tell when you bought a product?
    Can we provide an order number?

  • Question : Bluetooth CableMar 13, 2018

    Hi,

    Do you sell the bluetooth cable set only? My one not working now.

    Answer : [Re] Bluetooth Cable

    You have to buy the whole product to harbin.
    I'm really sorry.

  • Question : Inquiry for the item from afn****Oct 01, 2017

    Hi seller,

    Jed66 bluetooth cant be found on any phone. Tried on iphone 6s plus, s8, , s7, s7 edge, note 3 none of them were able to detect it. Any solution?

    Answer : [Re] Inquiry for the item from afn****

    Can Connet Bluetooth all product
    Thanks ^_^

    Question : [Re] Inquiry for the item from afn****

    I understand that the bluetooth suppose to connect to any phone, but for my case the bluetooth set was unable to do that. This is my 3rd purchase from your store all other product works well and this is the first time i had encountered such issue. Will there be any replacement?

    Answer : [Re] Inquiry for the item from afn****

    So am i getting a replacement since product cant be connected?

    Question : [Re] Inquiry for the item from afn****

    Seller not responsible for defective product buy at your own risk... going to give a bad review.

    Answer : [Re] Inquiry for the item from afn****

    We apologize for any inconvenience.
    What was the problem with Bluetooth?
    If you have only Bluetooth function, you can connect all of them.

    Question : [Re] Inquiry for the item from afn****

    I am using samsung s7 edge, initially i thought it was due to my phone's software compatibility issue. However, i tried using various phones as mentioned earlier, but all failed to detect the bluetooth device. Issue seem to be the bluetooth set.

    Answer : [Re] Inquiry for the item from afn****

    Dear seller this is dragging too long. Reported defective product on the 1st and its already the 11th. It is very clear cut that i bought a bluetooth set that is defective. Its either u refund or send me only the bluetooth set or even better a new full set of jed66 whichever u the seller deem fit. Pls reply asap on my request, it will be vey much appreciated thx.

    Question : [Re] Inquiry for the item from afn****

    We apologize for any inconvenience.
    Send the product to Korea.
    Provide help after confirmation.

    Answer : [Re] Inquiry for the item from afn****

    151 - 1000 Ihyeon-dong, Seo-gu, Daegu 329-3 is this the shipping address? How is the shipping fees being compensated then?

    Question : [Re] Inquiry for the item from afn****

    After delivery, after the product is confirmed.
    Thank you very much.

  • Question : Inquiry from ben****Sep 25, 2017

  • Question : Inquiry for the item from sal****Sep 05, 2017

    Hi,

    Does the V1S comes with a microphone?

    Answer : [Re] Inquiry for the item from sal****

    It is attached to your earphone.
    Thank you.

+View all Notice, FAQ, Q&A >>
[Asus] Vivobook15 X505ZA / Ultra Slim 250nit / FHD 1920x1080 16:9 / Anti-Glare Display
[Asus] Vivobook15 X505ZA / Ultra Slim 250nit / FHD 1920x1080 16:9 / Anti-Glare Display
Item Q&A
  • Question : Inquiry for the item from sia****Jun 17, 2019

    How long is the warranty? Thanks.

    Answer : [Re] Inquiry for the item from sia****

    1Year Warranty^^ TKS !

  • Question : Inquiry for the item from lee****Jun 16, 2019

    Dear Seller, is this new set?

    Answer : [Re] Inquiry for the item from lee****

    Yes 100% Brandnew ^^ tks

  • Question : Inquiry for the item from est****Jun 14, 2019

  • Question : Inquiry for the item from est****Jun 14, 2019

[Saejin] Gaming Custom PC / i7-860 Quad core CPU / GTX1060 Gaming / High-spec gameplay/ Refurbished
[Saejin] Gaming Custom PC / i7-860 Quad core CPU / GTX1060 Gaming / High-spec gameplay/ Refurbished
Item Q&A
  • Question : Inquiry for the item from pri****Jun 14, 2019

    Hi, Can I upgrade RAM from 8GB to 32 GB. How many RAM slot does it have. Can it support DDR4 RAM?

    Answer : [Re] Inquiry for the item from pri****

    ddr3 supports up to 16GB.
    Do you know what desktop specifications you want?

  • Question : Inquiry for the item from 982****Apr 05, 2019

    Does it have WLan built in?
    Is there space to add on more HDD?

    Answer : [Re] Inquiry for the item from 982****

    Have Gigabitlan
    Can add More HDD (Four additional HDDs can be installed)

    Question : [Re] Inquiry for the item from 982****

    How about WLan?

    Answer : [Re] Inquiry for the item from 982****

    You should buy a USB type that has Wifi capability.
    I can sell it for $ 19.9 if I sell it.
    It is cheaper to buy inside Singapore.
    It can be purchased for about $ 10 (inside Singapore).

    When we purchase the product, we assemble it with the best brand use at the same level.
    Trust me.
    Thanks.

  • Question : Inquiry for the item from Rah****Apr 05, 2019

    Hi Seller,
    I would like to make an enquiry about my item ordered on March 2,2019
    Cart no:125465933 until now.I have not received the item and any news about it.Please advice.Thank You.

    Answer : [Re] Inquiry for the item from Rah****

    Return - Complete

  • Question : Inquiry for the item from gra****Feb 26, 2019

    I can not find information for Motherboard, can you update this information and case size. Thanks.

    Answer : [Re] Inquiry for the item from gra****

    190mm (w) 360mm(h) 367mm(d) Case size ^^
    VGA Can install Up to 280mm

    The motherboard then installs something else at that time.
    It is installed as the most compatible product with the graphics card.
    So it is random.
    Gigabyte, asus, etc.
    We will ship only the products that have been checked for performance. Thank you.

  • Question : Inquiry for the item from tea****Feb 06, 2019

+View all Notice, FAQ, Q&A >>
[100% authentic] LumiDiet Weight loss Machine / Direct from Korea / Smart Wearable Diet Belt / Yoga
[100% authentic] LumiDiet Weight loss Machine / Direct from Korea / Smart Wearable Diet Belt / Yoga
Item Q&A
[Brand New] Jabra Bluetooth Headset HALO FUSION  / BT 2046 / Easy Go / Jabra Talk / Powerful Stereo
[Brand New] Jabra Bluetooth Headset HALO FUSION / BT 2046 / Easy Go / Jabra Talk / Powerful Stereo
Item Q&A
  • Question : Inquiry for the item from 244****Jun 11, 2019

  • Question : Inquiry for the item from pur****Jun 11, 2019

  • Question : Inquiry for the item from 233****Jan 10, 2019

    with reference to the specification
    Music: No
    Device can stream music from a source such as a smartphone, Bluetooth-enabled laptop, tablet or MP3 player

    Can we use the headset to listen to audio from watsapps , song player, mp3 etc?

    Answer : [Re] Inquiry for the item from 233****

    This product is JUST TALK ONLY ^^:;
    Can't play mp3 TKS.

  • Question : Inquiry for the item from jot****Nov 22, 2018

    Hi, I just received the item. But when I tried to charge the Bluetooth, the light indication is gone after 5mins of charging. I have only used it once and it was around 10-15mins. Please advice, thank you.

    Answer : [Re] Inquiry for the item from jot****

    Shipped as 100% normal product.
    Is it not charging?

  • Question : Inquiry for the item from ric****Nov 09, 2018

    Hi seller can pls help to advise on the items whether it can be use on the iPhone 8 Plus iOS 11.4 version cos a lot of the Bluetooth out there cannot pair...

    Answer : [Re] Inquiry for the item from ric****

    purchased the product but can not connect?

    Question : [Re] Inquiry for the item from ric****

    Hi seller I mean is that if I purchase this items can it used on the iPhone 8 Plus iOS version 12.1 cos a lot of them out there cannot be use can pls advise thanks a lot:))

    Answer : [Re] Inquiry for the item from ric****

    have not tested all the products T^T;;;
    I'm sorry I can not help you.

    Most Bluetooth enabled products can be connected.

    Question : [Re] Inquiry for the item from ric****

    Thanks seller

    Answer : [Re] Inquiry for the item from ric****

    Thanks

+View all Notice, FAQ, Q&A >>
[Gateman] WK20.WK23 Smart Doorlock / Password + Smart Key Type / Waterproof / Alarm Breakage
[Gateman] WK20.WK23 Smart Doorlock / Password + Smart Key Type / Waterproof / Alarm Breakage
Item Q&A
  • Question : Inquiry for the item from cba****May 17, 2019

    Your stocks arrived ?

    Answer : [Re] Inquiry for the item from cba****

    Pls email English manual

    Question : [Re] Inquiry for the item from cba****

    A separate English manual is not available.
    It is an easy-to-install type product.
    There are drawings inside the product.

  • Question : Inquiry for the item from eri****Mar 17, 2019

    Hi seller what is the dimensions of the gateman wk23 front panel Width and height ?

    Answer : [Re] Inquiry for the item from eri****

    We apologize for any inconvenience.
    Currently out of stock, shipping is not possible.

  • Question : Inquiry related delivery from 243****Mar 17, 2019

    Hi, I paid 2 weeks ago, but there no response shipping infomation.

    What is going on ??

    Answer : [Re] Inquiry related delivery from 243****

    We apologize for any inconvenience.
    Currently out of stock, shipping is not possible.
    Is it possible to proceed with a 100% refund?
    I'm really sorry.

  • Question : Inquiry for the item from sta****Mar 09, 2019

    WK20 comes with how many key tags ?

    Answer : [Re] Inquiry for the item from sta****

    4PCS TKS>

  • Question : Inquiry related delivery from diy****Jan 23, 2019

    Hi, I purchased item on 17 January and have requested for updates on shipping at least twice but no one has responded in the last 1 week. Can someone please get in touch with me ?

    Answer : [Re] Inquiry related delivery from diy****

    We apologize for any inconvenience.
    There is currently a delay in shipment of stock issues.
    Thank you for your reference.

+View all Notice, FAQ, Q&A >>
[Dyson] V6 mattress Cordless Handy Vacuum Cleaner / Handheld Vacuum Cleaner Collection
[Dyson] V6 mattress Cordless Handy Vacuum Cleaner / Handheld Vacuum Cleaner Collection
Item Q&A
  • Question : Inquiry for the item from Tan****Jun 06, 2019

    Hi, voltage is not a problem for this unit right? Only the plug has to use 2pin adapter?

    Answer : [Re] Inquiry for the item from Tan****

    Plug 2pin Type ^^
    Yes this product is FREEVOLT PRODUCT.
    so no problem TKS ^^!!

  • Question : Inquiry for the item from ea_****Apr 21, 2019

    Can this be used to clean carpets too?

    Answer : [Re] Inquiry for the item from ea_****

    Can Clean Vacuum ^^ TKS!!!

  • Question : Inquiry for the item from she****Jan 05, 2019

    Mentioned that there is $50 discount, what is the quote to it? Where to find the quote

    Answer : [Re] Inquiry for the item from she****

    promotion has ended.
    Sorry.

  • Question : Inquiry for the item from hui****Dec 05, 2018

    Is the power plug suitable for SG?

    Answer : [Re] Inquiry for the item from hui****

    KR TYPE
    Need 2pin to 3Pin
    TKs ^^

  • Question : Inquiry for the item from wan****Dec 04, 2018

    Does it come with warranty?

    Answer : [Re] Inquiry for the item from wan****

    1Year warranty ^^
    If repair is not possible in sg, KR will pick up the product and we will repair it.
    The pick-up service will be processed by us.

    If you spill water or damage the product directly, the shipping fee must be paid by the purchaser.
    If an error occurs during normal operation and the malfunction occurs, the seller pays the shipping fee.

    Every situation promises to provide the best possible service flexibly.
    Believe and buy.
    Thank you.

[OMT] Omt Camera Bag / DSLR Case / DSLR Camera Bag / DSLR Bag / Lens Bag / DSLR Lens Bag / tripod / CADEN-K1
[OMT] Omt Camera Bag / DSLR Case / DSLR Camera Bag / DSLR Bag / Lens Bag / DSLR Lens Bag / tripod / CADEN-K1
Item Q&A
  • Question : 배송 관련 245****님의 문의입니다Jun 04, 2019

    한국에서 한국으로 배송 받는데도 배송비가 6,900원 인가요?
    혹시 qoo10이 아닌 국내 쇼핑몰로 구매할 수 있는 방법은 없나요?

    Answer : [Re] 배송 관련 245****님의 문의입니다

    Basic shipping charges apply.
    I will give you help if you let us know the color you want to buy.

    Question : [Re] 배송 관련 245****님의 문의입니다

    I would be want to Beige color. Basic shipping charge meaning 6,900 KRW?

    Answer : [Re] 배송 관련 245****님의 문의입니다

    We apologize for any inconvenience.
    Beige colors now sold out.
    Shipping charges apply equally to all.
    Thank you.

  • Question : SuitabilityJul 10, 2017

    Hi Seller,

    I owned a Canono EOS 600D with EF18-135mm Lense. Can my gears fit into this bag?

    Thank you.

    Answer : [Re] Suitability

    Seller,
    I am still waiting for your reply

[ETM] Working time 18h / Dual Mini Portable Fan / 4000mAh Battery / 4-speed control
[ETM] Working time 18h / Dual Mini Portable Fan / 4000mAh Battery / 4-speed control
Item Q&A
  • Question : Inquiry for the item from sum****Jun 04, 2019

    Hi there
    Would like to know how to clean the fan? Possible to open up and clean?
    Many thanks

    Answer : [Re] Inquiry for the item from sum****

    Remove the driver on the back of the fan and open it to clean it.
    Thank you.

[SAEJIN] 100% authentic Rex Power leg / Power Knee / Knee power is increased by 20kg just by wearing
[SAEJIN] 100% authentic Rex Power leg / Power Knee / Knee power is increased by 20kg just by wearing
Item Q&A
  • Question : Inquiry for the item from drp****Jun 03, 2019

    Hello any warranty?

    Answer : [Re] Inquiry for the item from drp****

    It can be exchanged for the first time and permanently.
    Time sale specials are $ 30 inexpensive.
    I started the promotion today.
    Please think and buy.
    If you have problems during use, please send us a message.
    Quickly fix it quickly.
    Thank you.

  • Question : Inquiry for the item from chr****Apr 12, 2019

    Hi may I know if the item is suitable to be used for soccer?

    Answer : [Re] Inquiry for the item from chr****

    possible

    Question : [Re] Inquiry for the item from chr****

    Can it help relieve pain on knee for jogging?

    Answer : [Re] Inquiry for the item from chr****

    Spring-type knee kickback.
    Naturally available.
    Damage reduction possible.
    Thank you.

[Lenovo] Ideapad S130-14IGM / 14inch Display / N4000 CPU / 2GB Ram / 1Year Free office 365
[Lenovo] Ideapad S130-14IGM / 14inch Display / N4000 CPU / 2GB Ram / 1Year Free office 365
Item Q&A
  • Question : Inquiry for the item from mal****Jun 01, 2019

    Can it be upgraded to 4GB Ram? If possible, how much extra???

    Answer : [Re] Inquiry for the item from mal****

    Hi Real sorry T^T
    This model is 2GB Only T^T;;
    TKS

  • Question : Inquiry for the item from use****Mar 17, 2019

    Is it in English?. Window 10

    Answer : [Re] Inquiry for the item from use****

    Can english or theother All ok ^^
    WIn 10 TKS!!

[mifo] 10Hours Play Time / O7 Bluetooth 5.0 True Wireless Bluetooth Earbuds  /IPX7 Waterproof
[mifo] 10Hours Play Time / O7 Bluetooth 5.0 True Wireless Bluetooth Earbuds /IPX7 Waterproof
Item Q&A
  • Question : Inquiry for the item from 245****May 30, 2019

  • Question : Inquiry for the item from lim****May 14, 2019

    Hi, what audio codecs this device support? Thank you.

    Answer : [Re] Inquiry for the item from lim****

    You need to check the codec for the console to connect via Bluetooth.
    This is an earphone that plays back the Bluetooth connection.

  • Question : Inquiry related return and exchange from alw****May 06, 2019

    Hello Seller,

    I have written to you to the request for return / exchange because of the pairing issue between the right and left earned - intermittently disconnected.

    By the way, why is the packaging printed 7 hours of playtime instead of your posting of 10 hours


    Please response. Thank you.

    Answer : [Re] Inquiry related return and exchange from alw****

    Hello Seller,

    Can you response?

    Question : [Re] Inquiry related return and exchange from alw****

    The product is 100% authentic.
    7-10 hours product is right.
    At present, Korea is supposed to prevent over-advertising.
    Please note.

    Please tell us what happened to the earphone.

    Answer : [Re] Inquiry related return and exchange from alw****

    Left earbud keeps disconnected when use together. Even with the slightest turn of the head, it loses connection. By the way, I have fully charged both the casing and earbuds before use.

    Question : [Re] Inquiry related return and exchange from alw****

    Left earbud keeps disconnected when use together. Even with the slightest turn of the head, it loses connection. By the way, I have fully charged both the casing and earbuds before use.

    Answer : [Re] Inquiry related return and exchange from alw****

    Can we check it after we pick up the product for Korea?

    Can you agree?

    Question : [Re] Inquiry related return and exchange from alw****

    Yes, please arrange for pick up

    Answer : [Re] Inquiry related return and exchange from alw****

    I will pick you up at your home tomorrow.
    I will leave a message on the phone request before pickup.
    You can print the attached product attachment and give it.
    Is it possible to cooperate?
    * Please pack the product safely.

  • Question : Inquiry for the item from 240****May 05, 2019

    Hi Seller,

    You are selling Mifo 07 but your item details is of Mifo 05.
    Can you confirmed which one you are selling?
    If it is 07, why you are using 05 info?

    Thanks.

    Answer : [Re] Inquiry for the item from 240****

    We sell Mifo 07

    07 is a product that has a little more battery than 05.
    Thank you.

  • Question : Inquiry for the item from Pri****Apr 25, 2019

    Hi seller, during charging the case with blinking green light. What is it mean? How to tell the case is fully charge?

    Answer : [Re] Inquiry for the item from Pri****

    Charging is complete when the green LED is lit continuously.
    Flashing indicates charging status.
    Thank you.

+View all Notice, FAQ, Q&A >>
[BIOCERA] Biocera Atozero Happy Shower+ Head / HEALTH CARE PRODUCT / Showerhead including chlorine removal filter / CERTIFIED TO NSF
[BIOCERA] Biocera Atozero Happy Shower+ Head / HEALTH CARE PRODUCT / Showerhead including chlorine removal filter / CERTIFIED TO NSF
Item Q&A
  • Question : Inquiry for the item from 234****May 30, 2019

    Hi, does the order comes with one additional filter?

    Answer : [Re] Inquiry for the item from 234****

    If you buy now, you will receive 1 additional filter event.
    Thank you for your reference.
    (1 body inside have filter + 1 additional gift filter) is.

[Today Only] Sony Alpha A5000 20.1 MP Mirrorless Digital Camera With 16-50mm OSS Lens [White]
[Today Only] Sony Alpha A5000 20.1 MP Mirrorless Digital Camera With 16-50mm OSS Lens [White]
Item Q&A
  • Question : Inquiry for the item from you****May 29, 2019

    Hi, is there any stock for this item? Thanks

    Answer : [Re] Inquiry for the item from you****

    I have stock.
    Can be delivered.
    This product will be shipped by NO GST method.
    You can save 7%.
    NO GST The product has been changed from $ 500 to $ 510 due to shipping.

    But you can save 7% tariffs.
    Thanks.

  • Question : Inquiry for the item from dav****Aug 18, 2018

    I tried adding the item to cart. Why is there a +$49 when I choose not to have the SD card ?

    Answer : [Re] Inquiry for the item from dav****

    Option prices vary depending on color.
    Price varies according to the scarcity of color in Korea.

  • Question : Inquiry related delivery from inf****Jul 30, 2018

  • Question : promotionMay 01, 2018

    hi, when do you have the promotion again for 339? if there is offer very soon pls let me know as im going to buy a camera for myself

    Answer : [Re] promotion

    NO stock Sorry.

  • Question : PriceNov 03, 2017

+View all Notice, FAQ, Q&A >>
[KLAUS]Water-repellent Nano-coating Wiper 2Pcs-1Set/ Car Accessories / Waterproof / Auto-Coating/ KR
[KLAUS]Water-repellent Nano-coating Wiper 2Pcs-1Set/ Car Accessories / Waterproof / Auto-Coating/ KR
Item Q&A
  • Question : Inquiry related delivery from bro****May 29, 2019

    When will you guys start shipping? As state here will be 3-5 working days. If cant be promise, i will cancel item. I bought item 2 days ago.

    Answer : [Re] Inquiry related delivery from bro****

    Delivery is possible tomorrow.
    Delivery delays in the company's problem.
    Maybe next Thursday.
    Do you want to start shipping?
    Sorry, I'm late.

  • Question : Inquiry for the item from bro****May 24, 2019

    For nissan Sylphy what size

    Answer : [Re] Inquiry for the item from bro****

    Please check the size of the car manufacturer.
    Thank you.

  • Question : Inquiry for the item from car****Apr 01, 2019

    What size for 2015 Toyota Altis? Thanks

    Answer : [Re] Inquiry for the item from car****

    Plz use this URL TKS ^^!
    "WIPER SIZE CHECKER"

    http://www.wiperblades.co.uk/

    http://wiper-blade-application-guide.blogspot.sg/

    Question : [Re] Inquiry for the item from car****

    This size can not be checked, Please advise. Thanks

  • Question : WiperSep 16, 2018

    Do you sell for Toyota Allion A15 2008 model

    1. Front - 2 pcs
    2. Back window - 1pc

    Rdgs

    Robin Lim

    robinlimggates@gmail.com

    Answer : [Re] Wiper

    Front size should be checked by yourself.
    The rear is not supported.
    Thank you.

  • Question : Sizes for Mercedes E200 - 1989May 09, 2018

    Hi, What is the size for Mercedes E200 - 1989 model?

    Answer : [Re] Sizes for Mercedes E200 - 1989

    This size can not be checked.
    Please let me know the length.

+View all Notice, FAQ, Q&A >>
[EASY WAY] Push Pull Door Handle /Easy installation / Handles for wooden doors
[EASY WAY] Push Pull Door Handle /Easy installation / Handles for wooden doors
Item Q&A
  • Question : Inquiry for the item from 261****May 28, 2019

    HI

    I cannot lock the handle . Looking forward to your advice

    Answer : [Re] Inquiry for the item from 261****

    Cannot lock the handle

    Question : [Re] Inquiry for the item from 261****

    The product has a lock on the side of the side.
    Please check the product again.

  • Question : Inquiry from esp****Feb 02, 2019

    Hello, I cannot get the lock to lock, you have a detail installation for doing that?
    Thanks

    Answer : [Re] Inquiry from esp****

    Plz Check Attack File Tks ^^!

  • Question : Inquiry from esp****Feb 02, 2019

    Hello, I cannot get the lock to lock, you have a detail installation for doing that?
    Thanks

    Answer : [Re] Inquiry from esp****

    Please check the latest message.
    Thank you.

  • Question : Inquiry for the item from neo****Dec 10, 2018

    Hi , how to unlock the door ?

    Answer : [Re] Inquiry for the item from neo****

    There is a push button next to the product.

  • Question : Inquiry for the item from Aly****Oct 30, 2018

    Does it required keys to lock the doors?

    Answer : [Re] Inquiry for the item from Aly****

    Not required.
    This is necessary if unlocking.
    thank.

+View all Notice, FAQ, Q&A >>
[Jooyon] Touch-Carry View Portable Monitor V15FP / 15.6inch / 1080P Touch Screen Slim /Flick Free
[Jooyon] Touch-Carry View Portable Monitor V15FP / 15.6inch / 1080P Touch Screen Slim /Flick Free
Item Q&A
  • Question : Inquiry for the item from 261****May 25, 2019

  • Question : Inquiry for the item from luc****May 25, 2019

    can this monitor works with Samsumg DEX for Samsung mobile phones? if yes, how to connect to DEX pls?

    Answer : [Re] Inquiry for the item from luc****

    When connecting Galaxy Note to the product, dex mode is automatically used.
    Thank you for your reference.
    Thank you.

  • Question : Inquiry for the item from att****May 01, 2019

  • Question : Inquiry for the item from gmd****May 01, 2019

[Super Deal] NutriBullet Pro NB200 Hi-Speed Blender / 5000RPM / hand / Smoothie / blender
[Super Deal] NutriBullet Pro NB200 Hi-Speed Blender / 5000RPM / hand / Smoothie / blender
Item Q&A
  • Question : Inquiry for the item from gla****May 24, 2019

    Hi Seller, can grind black beans into powder form?

    Answer : [Re] Inquiry for the item from gla****

    Can Powder ^^ TKS

  • Question : Inquiry for the item from ell****Feb 17, 2019

    Are the instructions given in the manual English?

    Answer : [Re] Inquiry for the item from ell****

    https://cb-web-assets.imgix.net/nutribullet/pdf/nb-user-manual-2017.pdf

    TKS ^^

  • Question : Inquiry for the item from 233****Feb 12, 2019

    Can this cutter be used for grinding into powder form (dry)

    Answer : [Re] Inquiry for the item from 233****

    It is possible to put dry product^^ TKS

  • Question : NB900 queriesMar 09, 2017

  • Question : [About Item] Related InquiriesJan 11, 2017

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[Huawei] MediaPad T5 32GB Model / 10.1inch / 1920x1200 IPS Panel / Android Oreo8.0 / 3GB RAM
[Huawei] MediaPad T5 32GB Model / 10.1inch / 1920x1200 IPS Panel / Android Oreo8.0 / 3GB RAM
Item Q&A
[Atomy] Hemohim 20ml x 60Pcs / awake your exhausted immunocytes / 99.9% Immunity Function
[Atomy] Hemohim 20ml x 60Pcs / awake your exhausted immunocytes / 99.9% Immunity Function
Item Q&A
  • Question : Inquiry for the item from ell****May 24, 2019

    Hi, i saw the advertisement for pomegranate beauty the box is white n blue and i saw the customer post out advertistement is white n pink, how come the packaging is so different?

    Answer : [Re] Inquiry for the item from ell****

    It is the same product.
    The products are divided into Malaysian exports and Korean domestic goods.
    The ingredients are 100% identical and only the box is different.
    If the ingredients are different, I can refund 200%.
    You do not have to worry.
    I am really sorry I can not give you the explanation.

  • Question : Inquiry for the item from ell****May 23, 2019

    Hi, do u sell Atomy Pomegranate Beauty?

    Answer : [Re] Inquiry for the item from ell****

    It is the same product.
    The products are divided into Malaysian exports and Korean domestic goods.
    The ingredients are 100% identical and only the box is different.
    If the ingredients are different, I can refund 200%.
    You do not have to worry.
    I am really sorry I can not give you the explanation

  • Question : Inquiry for the item from ell****May 19, 2019

    Hi, if hving menstrual still can take Hemohim?

    Answer : [Re] Inquiry for the item from ell****

    Can be used without problems.
    Thank you.

  • Question : Inquiry related delivery from yan****May 14, 2019

    Does this item ship to Taiwan?

    Answer : [Re] Inquiry related delivery from yan****

    Can Sent TKS ^^

  • Question : Inquiry for the item from Pea****Apr 22, 2019

    When is the expiry date for hemohim?

    Answer : [Re] Inquiry for the item from Pea****

    Minimum 1 year Maximum 2 years.
    Thank you.

+View all Notice, FAQ, Q&A >>
[Bikit Guard] Natural Mosquito Repellent / MADE IN KOREA / For ZIKA Virus / Clip Type / MOSQUITO Insect Repellent / Anti-Mosquito / Mosquito repellent
[Bikit Guard] Natural Mosquito Repellent / MADE IN KOREA / For ZIKA Virus / Clip Type / MOSQUITO Insect Repellent / Anti-Mosquito / Mosquito repellent
Item Q&A
  • Question : Inquiry for the item from cec****May 23, 2019

    is it authentic?

    Answer : [Re] Inquiry for the item from cec****

    100% Tks.

  • Question : Estimated shipping timeSep 03, 2016

    Ready stock? Estimated shipping time to reach Singapore?

    Answer : [Re] Estimated shipping time

    Start fast delivery.
    Generally it requires 4 to 5.
    Depending on the Singapore Airlines.
    Thank you.

[HANSSEM] OZEN Vacuum blender / Nutrition fully protected / 2Type Mode / HB300SV
[HANSSEM] OZEN Vacuum blender / Nutrition fully protected / 2Type Mode / HB300SV
Item Q&A
  • Question : Inquiry for the item from chi****May 20, 2019

  • Question : Inquiry for the item from ram****Feb 26, 2019

  • Question : Inquiry related return and exchange from Che****Mar 16, 2019

    Any warranty?

    Answer : [Re] Inquiry related return and exchange from Che****

    Initial defective exchange possible.
    In case of trouble we support both A / s pickup.
    Thank you.

  • Question : Inquiry for the item from nic****Nov 10, 2018

  • Question : Inquiry from nic****Nov 10, 2018

+View all Notice, FAQ, Q&A >>
[Made by Apple] iPhone XS /X/8/7 Silicone Case - made by Apple / original / genuine / Tempered glass
[Made by Apple] iPhone XS /X/8/7 Silicone Case - made by Apple / original / genuine / Tempered glass
Item Q&A
  • Question : Inquiry for the item from img****May 19, 2019

  • Question : Inquiry for the item from Pau****Nov 27, 2018

    Hi Seller,

    I had purchase the item last week, can i know around when i can get my item? coz the item status show in Q10 still pending until now.
    Not even mail it out

    Answer : [Re] Inquiry for the item from Pau****

    SGP139966566 ^_^;;;

    Question : [Re] Inquiry for the item from Pau****

    Hi seller,
    How come I just received one “Iphone XS Mas” cover? But actually I order for two cover.
    Outside the parcel also write two.. but inside only have one.
    Again I do buy for the two screen protector.
    Please check and get back to me coz I need it urgently.
    Feel been cheated

    Answer : [Re] Inquiry for the item from Pau****

    Please get back to me ASAP

    Question : [Re] Inquiry for the item from Pau****

    We apologize for any inconvenience.
    Is it possible to proceed with screen part refund?
    It seems that there is a problem with the vendor and it has not been shipped.
    We would be obliged for your cooperation.
    I will pay attention to future sales.

    Answer : [Re] Inquiry for the item from Pau****

    So when i can get my Iphone XR (Colour Midnight) Case?
    I need it urgently.

    Question : [Re] Inquiry for the item from Pau****

    Plz tell us again your ordernumber;;; sorry

    Answer : [Re] Inquiry for the item from Pau****

    Please let me know when I can get my case. Almost a month time I been wait..
    Bit out of patient..
    coz at first I mention need it urgently..

    Question : [Re] Inquiry for the item from Pau****

    This is my order detailed as I gave you in our conversation

    Answer : [Re] Inquiry for the item from Pau****

    Hello? i still wait for your respond.. thanks...

    Question : [Re] Inquiry for the item from Pau****

    Hi Sir,
    i still waiting for the casing from you.
    Please get back to me as soon as possible,
    Thanks

  • Question : Inquiry related return and exchange from yen****Dec 08, 2018

    Hi. I received the phone case from you guys last Friday. However the case has already started to show cracks at the bottom part of the case. Below is a picture. It is occurring at both sides of the case. Refund possible? Or you guys could send me a new one?

    Answer : [Re] Inquiry related return and exchange from yen****

    Sorry
    Plz tell us order number?
    Tks;!

    Question : [Re] Inquiry related return and exchange from yen****

    Order no: 283789278

  • Question : Inquiry related delivery from yan****Nov 28, 2018

    Bought on 16 Nov

    No shipping info, no response

    Answer : [Re] Inquiry related delivery from yan****

    2018-11-29 15:01:44 Starting Delivery to the Destination Country
    2018-11-29 12:16:02 Korea Seoul Hub Arrived at the Processing Facility

  • Question : Inquiry for the item from lin****Nov 18, 2018

    Do you have leather case

    Answer : [Re] Inquiry for the item from lin****

    Only slilcon T ^T: Sorry.

+View all Notice, FAQ, Q&A >>
[Samsung] Smart Door Lock SHS-2920 /Silm Body-Glossy Design / Easy Installation / Smart Digital Door
[Samsung] Smart Door Lock SHS-2920 /Silm Body-Glossy Design / Easy Installation / Smart Digital Door
Item Q&A
  • Question : Inquiry for the item from hui****Mar 18, 2019

    Hi I bought a lock in 2016. It stopped working right after I replaced battery. Any help?

    Answer : [Re] Inquiry for the item from hui****

    AS is not available after 1 year.
    I'm really sorry.

    Question : [Re] Inquiry for the item from hui****

    Nvm it’s ok it worked again

  • Question : Inquiry for the item from shi****Mar 05, 2019

  • Question : Inquiry for the item from Zap****Oct 09, 2018

  • Question : Inquiry for the item from Che****Sep 03, 2018

    Which model for metal gate

    Answer : [Re] Inquiry for the item from Che****

    Can't use metal.

    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=623534228

    Wk23 + Remoteset -> Can use Metal
    Thanks ^^

    Question : [Re] Inquiry for the item from Che****

    Cant copy link

    Answer : [Re] Inquiry for the item from Che****

    Cant copy link

    Question : [Re] Inquiry for the item from Che****

    use this item code "623534228"

    Answer : [Re] Inquiry for the item from Che****

    Wat to do with the code, paste onto search?

    Question : [Re] Inquiry for the item from Che****

    Search for the above number in the search box.

  • Question : Inquiry for the item from Che****Sep 03, 2018

    For metal gate?

    Answer : [Re] Inquiry for the item from Che****

    Can't use metal.

    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=623534228

    Wk23 + Remoteset -> Can use Metal
    Thanks ^^

+View all Notice, FAQ, Q&A >>
[Astell kern] Michelle Limited In-Ear Headphones / 3Way 3BA Drivers / Freqphase™ Time | Phase Wave
[Astell kern] Michelle Limited In-Ear Headphones / 3Way 3BA Drivers / Freqphase™ Time | Phase Wave
Item Q&A
  • Question : Inquiry for the item from ori****May 16, 2019

    I thought this was out of stocks?

    Answer : [Re] Inquiry for the item from ori****

    You can ship now if you buy.
    Thank you.

  • Question : Any Warranty In SG?Oct 18, 2018

    Does this comes with any warranty in SG?

    Answer : [Re] Any Warranty In SG?

    Initial defective exchange possible.
    Thank you.

[EZ SWING] NEW MADE IN KOREA / Water Mop Cleaner / Wireless Cleaner / Dual-Spin Water Mop Wired Cleaner / Cordless Cleaner / Cleaning / EZ SWING / Swing-2000
[EZ SWING] NEW MADE IN KOREA / Water Mop Cleaner / Wireless Cleaner / Dual-Spin Water Mop Wired Cleaner / Cordless Cleaner / Cleaning / EZ SWING / Swing-2000
Item Q&A
  • Question : Inquiry for the item from xia****May 08, 2019

    Hi there, may I know this EZ Swing 2000 is an authentic piece or OEM? Thank you

    Answer : [Re] Inquiry for the item from xia****

    Sorry for late reply.
    This product is produced in Korea.
    MADE IN KOREA is a product.
    It is not an OEM.
    Thank you.

    Question : [Re] Inquiry for the item from xia****

    Thank you for your reply

    Answer : [Re] Inquiry for the item from xia****

    TKS ^^

[LVSUN] 80W Multi-speed charger / Q5UPD / USB-C Laptop  QC 3.0Charger / 5USB Port / Ultra Fast
[LVSUN] 80W Multi-speed charger / Q5UPD / USB-C Laptop QC 3.0Charger / 5USB Port / Ultra Fast
Item Q&A
  • Question : Inquiry for the item from jon****May 11, 2019

  • Question : Inquiry for the item from jon****May 10, 2019

  • Question : Inquiry for the item from jon****May 09, 2019

  • Question : Inquiry for the item from adr****Apr 30, 2019

    Hi seller
    does this comes with singapore 3 pin plug?
    any type c cable included?

    Answer : [Re] Inquiry for the item from adr****

    Need 2pin to 3pin
    This goods only sent [ Non inlued Cable ] Tks ^^!!

    Question : [Re] Inquiry for the item from adr****

    u don't have ready made 3 pin for UK, Singapore etc?

    Answer : [Re] Inquiry for the item from adr****

    Yes need 2pin to 3Pin T ^T;; Sorry.