Q&A board

Q & A Lists
Item Question & Answer
[As Seen On TV] NanoWhite Dark Spot Corrective Serum 30ml / Spot the different in 2 weeks
[As Seen On TV] NanoWhite Dark Spot Corrective Serum 30ml / Spot the different in 2 weeks
Item Q&A
  • Question : Inquiry from yve****Oct 09, 2019

    Why cannot apply 30% discount for this nanowhite serum? It advertised discount is for brand ' nanowhite', right?

    Answer : [Re] Inquiry from yve****

    Hi, due to previous discount, we are not allow to do double stack shop coupon. But right now the discount is over, you can try to add the 30% shop coupon now, thanks.

  • Question : Inquiry for the item from lyd****Jul 29, 2019

    Can sensitive skin use this product?

    Answer : [Re] Inquiry for the item from lyd****

    Hi Customer,
    This serum suitable for all skin types, thanks.

  • Question : Inquiry related delivery from bla****Jul 25, 2019

    Hi, may I know when can I expect to receive item on order no.300188237 as status still shown shipping requested. Thank you.

    Answer : [Re] Inquiry related delivery from bla****

    Hi, we are shipping out your order tomorrow. We will upadte the status with tracking number accordingly.Thanks.

Nutox Anti-ageing Travel Set(Cleansing Foam+Toner+Moisturizer+Serum 3ml) $5.40/ Nutox Cream Mask 54%
Nutox Anti-ageing Travel Set(Cleansing Foam+Toner+Moisturizer+Serum 3ml) $5.40/ Nutox Cream Mask 54%
Item Q&A
  • Question : Inquiry for the item from ome****Aug 30, 2019

  • Question : Inquiry related return and exchange from ome****Aug 29, 2019

    This is the 3rd message as there’s no reply. Please respond.

    Answer : [Re] Inquiry related return and exchange from ome****

    Dear Customer,
    We checked every item before ship out, for this case may be due to shipping issue. We will refund you for 1 pack of travel set which cost $5.40 instead, sorry to caused any inconvenience.

  • Question : Inquiry related return and exchange from ome****Aug 27, 2019

  • Question : Inquiry for the item from ply****Jul 16, 2019

    Hi, the facial foam can change to facial gel? I'm dry skin, facial foam not suit me

    Answer : [Re] Inquiry for the item from ply****

    Hi, the travel set is fix item, sorry for cannot change the content, thanks.

Bundle of 3⭐Follow Me Natural Bath★6 Bottles 1L Each★Honey Milk/Anti Bacteria/Botanical/Floral
Bundle of 3⭐Follow Me Natural Bath★6 Bottles 1L Each★Honey Milk/Anti Bacteria/Botanical/Floral
Item Q&A
Nutox Anti Ageing Skin Care Range NOW 25% discount limited period only
Nutox Anti Ageing Skin Care Range NOW 25% discount limited period only
Item Q&A
  • Question : Inquiry for the item from 235****Jun 21, 2019

    Hi Seller, can I check with u on this Nutox? Can It help to lighten pigments? Thanks. Hope to hear from you soon!

    Answer : [Re] Inquiry for the item from 235****

    Yes, you can use the nutox serum for this.

    Question : [Re] Inquiry for the item from 235****

    Ok. Noted. Many Thanks

    Answer : [Re] Inquiry for the item from 235****

    You are welcome.

Buy 2 Free 1 Everyday 1030gm Goats Milk with Chamomile Shower Foam
Buy 2 Free 1 Everyday 1030gm Goats Milk with Chamomile Shower Foam
Item Q&A
  • Question : Inquiry for the item from ury****Jun 01, 2019

    Hi, it is 7.90 or 9.90 for 3 bottles because the main page shows 7.90 but when I see the listing, it is 9.90. Can also advise when is the expiry date?

    Answer : [Re] Inquiry for the item from ury****

    Hi, the correct price is $9.90. There is an error in the image Qoo10 marketing sdie put. Manufacture date is in 2019 January. The Shelf life is 3 years after that.

  • Question : Inquiry for the item from koh****Jun 01, 2019

  • Question : Inquiry for the item from 236****Jan 17, 2019

SILKPRO 650ml VITAIR Shampoo + 100ml Masque - Oil Ctrl
SILKPRO 650ml VITAIR Shampoo + 100ml Masque - Oil Ctrl
Item Q&A
  • Question : Inquiry from buz****Mar 16, 2019