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Item Question & Answer
[SCANPAP] Amber Soft Bathroom Tissue (3 x 10 rolls) 100% Pulp+Bamboo (2ply) 1.8KG COMPACT ROLL
[SCANPAP] Amber Soft Bathroom Tissue (3 x 10 rolls) 100% Pulp+Bamboo (2ply) 1.8KG COMPACT ROLL
Item Q&A
  • Question : Inquiry for the item from yun****Jul 23, 2018

    Seller, can come up with maybe bundle of 8 or 10 packs of toilet rolls with good price?? Look forward to it

    Answer : [Re] Inquiry for the item from yun****

    Dear customer,
    Currently we only offer bundle of 3 pkts.
    Thank you

  • Question : Inquiry related delivery from ang****Jan 31, 2018

    Hi free shipping only for order above $29.90. If i have 2different cart totalling more than $30, is shipping free? Thank you.

    Answer : [Re] Inquiry related delivery from ang****

    Dear customer, it must be under same cart in order for system to track it.
    Furthermore, please be aware that Naturesoft item is under Free Delivery with no minimum order. While non-Naturesoft item is free delivery for order more than $29.90

[SCANPAP] *Carton Sales*Prefer Jumbo Toilet Roll -2 ply- 12 rolls per carton
[SCANPAP] *Carton Sales*Prefer Jumbo Toilet Roll -2 ply- 12 rolls per carton
Item Q&A
  • Question : Inquiry related delivery from lee****Jul 09, 2018

    Hi may i ask if i order today when soonest can I receive the rolls ? My location in Hougang defu lane . Thanks

    Answer : [Re] Inquiry related delivery from lee****

    Dear customer, every order will be sent within 2-3 working days. (Monday-Friday)

  • Question : DeliveryFeb 09, 2018

    Hi Seller,

    There is no delivery or self pick up option for us to choose. How do I request for delivery then? Any delivery charges? Kindly advise. Thank you.

    Answer : [Re] Delivery

    Dear customer,

    Kindly choose "other" which is seller delivery
    Delivery charges: $3.99
    Free delivery for minimum purchase of $29.90

    Please take note we have cut off for CNY. Any other come in on 5th February onwards will be processed on 20 February onwards.

    Thank you

  • Question : Delivery AddressSep 20, 2017

  • Question : Inquiry for the item from bel****Sep 04, 2017

    Hi Seller,
    Do you include the toilet roll holder ?
    Thanks,
    Isabel

    Answer : [Re] Inquiry for the item from bel****

    Dear customer,

    Toilet roll holder is not included. You may purchase it separately in our Qoo10 store.

    Kindly refer to the link below:

    http://list.qoo10.sg/item/JUMBO-TOILET-ROLL-DISPENSER-HOLDER-TRANSPARENT-BLUE/516662838

  • Question : Order number 224236216Aug 07, 2017

    Hi, I would like to change from store-pick up to delivery.

    My delivery address is 26A Kallang Place S339212. (Drink Stall)
    Contact Number 97995711

    Is it possible?

    Benjamin
    97995711

    Answer : [Re] Order number 224236216

    Hi dear customer,
    We will try to amend this order delivery status for you.
    Best regards
    Scanpap

+View all Notice, FAQ, Q&A >>
Air Freshener Dispenser **LCD Timer Dispenser**
Air Freshener Dispenser **LCD Timer Dispenser**
Item Q&A
  • Question : Inquiry for the item from Ser****Jul 01, 2018

    Hi can use AirWick refill for the dispenser

    Answer : [Re] Inquiry for the item from Ser****

    May I know what is the size of airwick air freshener?

    Question : [Re] Inquiry for the item from Ser****

    Air wick container h 13.5cm x w 6.2cm

    Answer : [Re] Inquiry for the item from Ser****

    Dear customer,

    Yes. It can fit the Airwick air freshener.

  • Question : Inquiry for the item from jos****Oct 28, 2017

    What is the height / diameter of the spray can of other brands that it can take?

    Answer : [Re] Inquiry for the item from jos****

    Dear customer,

    We are selling Scent Force Air Freshener which fit nicely into this dispenser.
    Below is the measurement of the Air Freshener
    Diameter: 65mm
    Height: 146mm

  • Question : Inquiry for the item from mer****Oct 04, 2017

    Can the refill take from other brand like Glade?

    Answer : [Re] Inquiry for the item from mer****

    Dear customer,

    Yes can.

  • Question : Inquiry for the item from sta****Aug 21, 2017

    Where can I get the refill?
    How much is the refill?
    What flavors are there for the refill?

    Answer : [Re] Inquiry for the item from sta****

    http://list.qoo10.sg/item/SCENTFORCE-AIR-FRESHENER-300ML-LEMON-LAVENDER-CK/532108441

    Dear customer,

    You may refer to the link above for the refill.
    Thank you

TIAN LUN *LEMONGRASS/ SOURSOP LEAF TEA* 20 tea bags/box
TIAN LUN *LEMONGRASS/ SOURSOP LEAF TEA* 20 tea bags/box
Item Q&A
  • Question : Inquiry related delivery from Ann****Jun 24, 2018

    Hi Seller,

    There is a change of shipping address for my order.
    New delivery address is:

    203 Marsiling Drive #04-162 s730203

    Thank you for your help!

    Answer : [Re] Inquiry related delivery from Ann****

    Dear customer,

    Noted with your new delivery address. We will arrange accordingly.
    Thank you

[SCANPAP] Prefer Silk Bathroom Tissue (Bundle of 3) 100% Pure Pulp-2ply (400s/roll)
[SCANPAP] Prefer Silk Bathroom Tissue (Bundle of 3) 100% Pure Pulp-2ply (400s/roll)
Item Q&A
Jumbo Toilet Roll Dispenser/ Holder  (Transparent Blue)
Jumbo Toilet Roll Dispenser/ Holder (Transparent Blue)
Item Q&A
  • Question : Inquiry related delivery from hyd****May 15, 2018

    Hi if order now. How long it takes to deliver?

    Answer : [Re] Inquiry related delivery from hyd****

    Dear customer,
    Delivery normally take around 2-3 working days. (Monday-Friday)

  • Question : How many keys does the holder come with ?Nov 05, 2017

    How many keys does the holder come with ?

    Answer : [Re] How many keys does the holder come with ?

    Dear customer,

    It comes with 1 pcs of key

  • Question : Inquiry for the item from 244****Oct 21, 2017

    Can show pictures how to install this dispenser? Need to drill holes into bathroom tiles?

    Do u charge for installation?

    Thanks

    Answer : [Re] Inquiry for the item from 244****

    Dear customer,

    We will get back to you on Monday. Thank you

    Question : [Re] Inquiry for the item from 244****

    Ok thanks. What is size of the toilet roll to fit in this dispenser?

    Thanks

    Answer : [Re] Inquiry for the item from 244****

    Dear customer,

    We do not provide installation service. Yes you need to drill holes on wall.
    This dispenser can fit jumbo roll up to 300m.

    Thank you

    Question : [Re] Inquiry for the item from 244****

    Ok thanks for info

  • Question : Inquiry for the item from bab****Jul 25, 2017

    Do you have other colours, thanks?

    Answer : [Re] Inquiry for the item from bab****

    Dear customer,

    Only transparent blue is available.

  • Question : Do you have other colors or plain plastic?Jun 29, 2017

    Hi,

    Do you have other colors or plain plastic as my toilet is brownish color. Thanks!

    Answer : [Re] Do you have other colors or plain plastic?

    Dear customer,

    We have the same type of dispenser in transparent black color.

+View all Notice, FAQ, Q&A >>
[SCANPAP] Amber Soft Bamboo Toilet Paper (3x10 rolls) + Facial Tissues (3x3 Packs)
[SCANPAP] Amber Soft Bamboo Toilet Paper (3x10 rolls) + Facial Tissues (3x3 Packs)
Item Q&A
  • Question : RestockMay 06, 2018

    Seller, when will u restock.

    Answer : [Re] Restock

    Dear customer,

    Item will be restock within this few days.

  • Question : EnquirySep 12, 2017

    If i don't need the Tissue Paper, can the 3 packs of tissue paper be exchanged into additional 3 packs of Toilet Paper, like this can ?? Because i still got alot of tissue paper at home but toilet paper finishing soon. Pls advise.

    Answer : [Re] Enquiry

    Dear customer,

    We also selling the toilet paper alone.
    You can refer to the link below.

    http://list.qoo10.sg/item/SCANPAP-AMBER-SOFT-BATHROOM-TISSUE-3-X-10-ROLLS-100-PULP-BAMBOO/540243040

    Thank you

  • Question : Inquiry for the item from sha****Aug 16, 2017

  • Question : Inquiry for the item from leo****Jul 26, 2017

    The delivery is for?

    Answer : [Re] Inquiry for the item from leo****

    Dear customer,

    This item is free delivery.

  • Question : Inquiry for the item from leo****Jul 26, 2017

    Thank you.

    Answer : [Re] Inquiry for the item from leo****

    You are welcome :)

+View all Notice, FAQ, Q&A >>
[SCANPAP] Naturesoft Facial Tissue Travel Pack. 3 ply. 6 bags x 5 pkts
[SCANPAP] Naturesoft Facial Tissue Travel Pack. 3 ply. 6 bags x 5 pkts
Item Q&A
  • Question : Inquiry for the item from iz_****Apr 13, 2018

    If i buy 300 packets , any discount ?

    Answer : [Re] Inquiry for the item from iz_****

    Dear customer, you may purchase with us directly without using Qoo10. So we may able to give you a better price.
    FYI, 1 packet including 6 small bags. Kindly advise if you need 300 packets (300x6=1800 small bags) or 50packets (50x8=300 small bags)

    You may reach us through email : scanpap@singnet.com.sg

  • Question : Inquiry for the item from blu****Feb 28, 2018

    Order No. 248248606
    Placed order on 25th Feb but today still on shipping requested. May i know when will you shiiping out the item?

    Answer : [Re] Inquiry for the item from blu****

    Dear customer,
    Due to high volume of order. kindly allow 7-10 working days for us to process the order,
    We are sorry for any inconvenient caused. Thank you :)

[SCANPAP] NEW BREAKTHROUGH Technology! Mosquito Repellent for Indoor Usage.83ml
[SCANPAP] NEW BREAKTHROUGH Technology! Mosquito Repellent for Indoor Usage.83ml
Item Q&A
*5pkts* WhiteSilk Luncheon Napkin *100shts/pkt*
*5pkts* WhiteSilk Luncheon Napkin *100shts/pkt*
Item Q&A
  • Question : Inquiry for the item from fsd****Mar 25, 2018

    The description says it is 5 packs. Is each pack 100sheets of napkins... or 5packs contain 100 sheets, so each pack has 20 pieces? Hope you can clarify.

    Answer : [Re] Inquiry for the item from fsd****

    Dear customer,

    There are 100 sheets per pack.
    We are selling this in bundle of 5 packs.
    Means total 500 sheets

[SCANPAP] Naturesoft Facial Tissue Box. 3 ply. 20 boxes x 120 sheets
[SCANPAP] Naturesoft Facial Tissue Box. 3 ply. 20 boxes x 120 sheets
Item Q&A
  • Question : Inquiry related delivery from gra****Mar 20, 2018

    I am trying to purchase tissue box and toilet roll which the total are more than $39. Why there is still a delivery fee of $5?

    Answer : [Re] Inquiry related delivery from gra****

    Dear customer,
    1 set of naturesoft tissue box = $20
    1 set of naturesoft bathroom tissue = $18.9
    Total will be $38.90 which is less than $39.
    Thank you :)

[SCANPAP] Naturesoft Bathroom Tissue. 4 ply. 30 rolls x 200 sheets *FREE DELIVERY*
[SCANPAP] Naturesoft Bathroom Tissue. 4 ply. 30 rolls x 200 sheets *FREE DELIVERY*
Item Q&A
  • Question : WeightFeb 25, 2018

    What is the weight? Usually I buy 1.8kg compact roll. Can advise?

    Answer : [Re] Weight

    Dear customer,
    The 1.8kg compact roll is 465 sheets/roll (2ply) while Naturesoft Bathroom Tissue is 200 sheets/roll (4ply).

[SCANPAP] DIAPEX SOFT BABY WIPES. 10 packs X 30 WIPES. 10 packs X 80 WIPES. NO ALCOHOL AND PARABEN.
[SCANPAP] DIAPEX SOFT BABY WIPES. 10 packs X 30 WIPES. 10 packs X 80 WIPES. NO ALCOHOL AND PARABEN.
Item Q&A
  • Question : Inquiry for the item from uni****Oct 21, 2017

    What is the dimension measurement of each sheet ?mm x ? mm.

    Also where is the country of manufacture?

    Answer : [Re] Inquiry for the item from uni****

    Dear customer,

    We will get back to you on Monday. Thank you

    Dear customer,

    Append below the dimensions of each sheets

    Diapex 30sheets : 15.6cm x 19.5cm
    Diapex 80 sheets: 15cm x 22cm

    The products are made in Malaysia.


    (Oct 23, 2017 09:41)

[SCANPAP] Amber Soft Facial Tissue Soft Pack. (5x3 packs) 200 sheets/pack 3000 Sheets in Total.
[SCANPAP] Amber Soft Facial Tissue Soft Pack. (5x3 packs) 200 sheets/pack 3000 Sheets in Total.
Item Q&A
  • Question : Cancel OrderOct 16, 2017

[6 rolls x 8packs] ONWARDS Kitchen Towel
[6 rolls x 8packs] ONWARDS Kitchen Towel
Item Q&A
  • Question : Inquiry for the item from shi****Oct 06, 2017

    Do u hv smaller pack or combination of onwards toilet paper + tissue paper + kitchen toilet?

    Home users do not need cartons for home use so would be better to hv a bit of everything for regular use

    Answer : [Re] Inquiry for the item from shi****

    Dear customer,

    Currently we only sellling in one whole carton.
    We will take your suggestion into consideration.
    Thank you

[SCANPAP] Carton Sales*ONWARDS Facial Tissue Box [40boxes]
[SCANPAP] Carton Sales*ONWARDS Facial Tissue Box [40boxes]
Item Q&A
  • Question : Inquiry for the item from shi****Oct 06, 2017

    Do u have lesser than 10 packs eg 5 as it’s too bulky to buy so much n store.

    Your free delivery is only with min purchase of $29.90

    Answer : [Re] Inquiry for the item from shi****

    Dear customer,

    Currently we only sellling in one whole carton.
    We will take your suggestion into consideration.
    Thank you

  • Question : Collection at OfficeJul 20, 2017

    Hello,

    Are we able to self collect the tissues? We will need it by Monday 24/7/717.

    Answer : [Re] Collection at Office

    Dear customer,
    Self collection is not available at the moment.

  • Question : Inquiry related delivery from dor****Jul 05, 2017

    Hi

    Can I choose delivery date?
    If I order now, I would like to receive it on next Wednesday, is that possible?

    Thanks thanks

    Answer : [Re] Inquiry related delivery from dor****

    Dear customer.

    Kindly leave us a memo when you place the order.
    We will try our best to arrange for you.

    Question : [Re] Inquiry related delivery from dor****

    Ok tks

    Answer : [Re] Inquiry related delivery from dor****

    Dear customer,

    You are welcome

  • Question : order 219160533Jun 22, 2017

  • Question : Inquiry related delivery from jan****Jun 21, 2017

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