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Item Question & Answer
💓Crazy price only 14/9-17/9⏰ 94% Galactomyces Ferment Filtrate! Starting Treatment Essence 155ml
💓Crazy price only 14/9-17/9⏰ 94% Galactomyces Ferment Filtrate! Starting Treatment Essence 155ml
Item Q&A
  • Question : Inquiry for the item from lec****Sep 16, 2018

    Hi. my order status has been showing as "shipping requested" for 2 days, when will you be sending the essence to me? My Order No. 274717312.

    Answer : [Re] Inquiry for the item from lec****

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south.

    We’d like to appreciate your purchase.
    Your parcel was sent out in Sep 17, can be checked a number to track them in 1~2 days later, it takes about 3~5 days to be delivered in business day.
    Thank you for waiting :)

    Have a nice day!

    Secret key

    Question : [Re] Inquiry for the item from lec****

    Can you pls help change my order to rose essence instead once stock is in?

    Answer : [Re] Inquiry for the item from lec****

    Dear, Customer
    Hello, We are Secret Key (Hq office) based in Korea,south.

    It is difficult to change the product because it is already moving to the delivery company.
    We are hopeful for your understanding.

    Thank you and have a nice day!
    Secret key

  • Question : Inquiry for the item from d.k****Sep 18, 2018

    Hi i wanted to get the discounted price for toner but website has a issue and i couldn't get the discount anymore. kindly assist whether i still can place order with the previous discount price. thanks

    Answer : [Re] Inquiry for the item from d.k****

    The discounted price of the product and the shop coupon can not be used together.

  • Question : Inquiry for the item from per****Sep 17, 2018

    Hello, understand that Rose essence is out of stock at the moment.can I order the rose essence first and you can ship out once it has restocked?

    Answer : [Re] Inquiry for the item from per****

    Promotion will be held next week :)
    Please purchase at that time!

  • Question : Inquiry for the item from ail****Sep 17, 2018

    Hi! When will the rose essence be available?

    Answer : [Re] Inquiry for the item from ail****

    Hi,
    Thank you so much for your interests in our products.

    It should be here On Sep 20th.

    Thank you :)

    Secret Key

    Question : [Re] Inquiry for the item from ail****

    Rose essence is really effective! Please bring in more:)
    Thanks!

    Answer : [Re] Inquiry for the item from ail****

    Thank you :)
    We will do our best for these products to be restocked as soon as possible!

  • Question : Inquiry from tan****Sep 16, 2018

    When your promotion for 1+1 because every time when promotion comes I will buy 12bottles . But now all your products prices all go up.

    Answer : [Re] Inquiry from tan****

    Promotion is in progress at a maximum discount of 50% :)

+View all Notice, FAQ, Q&A >>
[Secret Key HQ]★Secretkey MU-COATING&SO FAST Series★Treatment/Shampoo/Hair Pack
[Secret Key HQ]★Secretkey MU-COATING&SO FAST Series★Treatment/Shampoo/Hair Pack
Item Q&A
  • Question : Inquiry for the item from chi****Sep 19, 2018

    Are these haircare products registered with HSA?

    Answer : [Re] Inquiry for the item from chi****

    Our haircare products are not registered with HSA.

  • Question : Inquiry for the item from lon****Aug 27, 2018

    Hi.. when will the ampoules restock ?

    Answer : [Re] Inquiry for the item from lon****

    Hi,

    We can't be sure when it will be back in stock.

    we apologize for the inconvenience.
    We will do our best for these products to be restocked as soon as possible.

    Thank you :)

  • Question : Inquiry for the item from Lyn****Jul 31, 2018

    When will you restock the ampule?

    Answer : [Re] Inquiry for the item from Lyn****

    Hi:) Thank you for your interest in Secret key.

    Unfortunately,
    the ampoule which you have requested is not currently available.
    Beacuse we can't be sure when it will be back in stock.

    we apologize for the inconvenience.
    We will do our best for these products to be restocked as soon as possible.

    Thank you :)

  • Question : Inquiry for the item from cla****May 29, 2018

    Hi, what is the difference between MU coating and the premium so fast series? And I just permed bleached and coloured my hair, so kinda drying at the moment. Which one is more suitable?

    Answer : [Re] Inquiry for the item from cla****

    We recommend you Mu-coating LPP Repair Hair Treatment!
    It concentrated nutrition style for making healthy hair :)

  • Question : Inquiry for the item from ish****May 02, 2018

    How to use so fast booster pack? Is that a leave on treatment?

    Answer : [Re] Inquiry for the item from ish****

    Pleaser refer this :)

    *so fast booster pack how to use
    1) After shampooing remove all water on hair and apply moderate amount on the hair evenly.
    2) Do a scalp and hair massage carefully between 3 to 5 minutes with fingers, and rince throughly with tepid water.

    Question : [Re] Inquiry for the item from ish****

    Then what is the difference of so fast booster treatment?

    Answer : [Re] Inquiry for the item from ish****

    so fast booster treatment forms protective membrane at hair and protects from light damage.
    and so fast booster pack concentrated nutrition style for making heathly hair.

+View all Notice, FAQ, Q&A >>
💓Crazy price only 14/9-17/9⏰ Mu-coating LPP repair Hair treatment/Same effect of expensive salon
💓Crazy price only 14/9-17/9⏰ Mu-coating LPP repair Hair treatment/Same effect of expensive salon
Item Q&A
  • Question : Inquiry for the item from y_t****Sep 16, 2018

  • Question : Mu-coating treatment can use daily ?Sep 08, 2018

    As stated above, thanks

    Answer : [Re] Mu-coating treatment can use daily ?

    We recommend using it three times a week :)

  • Question : Suitable for Coloured-Treated Hair?Sep 05, 2018

    Is this treatment suitable for coloured treated hair?
    Will the colour fade after using this product?

    Answer : [Re] Suitable for Coloured-Treated Hair?

    treatment is suitable for coloured treated hair :)

  • Question : Inquiry for the item from fan****Aug 04, 2018

    Hi seller,

    Can pregnant woman use ur products?

    Answer : [Re] Inquiry for the item from fan****

    Hi,

    pregnant woman can use our products :)

    Thank you!

    Regards,
    Secretkey

  • Question : Inquiry for the item from lav****Jul 23, 2018

    Hi is the treatment suitable for keratin treated hair?

    Answer : [Re] Inquiry for the item from lav****

    Hi,

    the treatment is suitable for keratin treated hair :)

+View all Notice, FAQ, Q&A >>
💓Crazy price only 23/8-27/8⏰ 💓1+1+1💓 TWINKLE WATERPROOF GEL PENCIL LINER 11 KINDS
💓Crazy price only 23/8-27/8⏰ 💓1+1+1💓 TWINKLE WATERPROOF GEL PENCIL LINER 11 KINDS
Item Q&A
  • Question : Business enquiryAug 27, 2018

  • Question : Inquiry related delivery from gir****Aug 27, 2018

    Hi, may I know it take how long for delivery ?
    If I place order by today, is it possible to reach me latest on Thursday (30/8)? As I m away from
    Spore on 31/8 onwards. Thanks.

    Answer : [Re] Inquiry related delivery from gir****

    it takes about 5~7 days to be delivered in business day :)

  • Question : Inquiry for the item from pri****Jul 28, 2018

  • Question : Inquiry for the item from fri****Jul 23, 2018

  • Question : Inquiry for the item from jem****Jul 02, 2018

    When is the next time sales for this item?

    Answer : [Re] Inquiry for the item from jem****

    Hi,

    We are not plan on promo coming, but we will try our best plan on promo soon. Please give us expectation. Thanks

+View all Notice, FAQ, Q&A >>
❤SECRETKEY STARTING TREATMENT LINE❤ Galactomyces essence/Eye cream/Cream/Mist/Mask pack
❤SECRETKEY STARTING TREATMENT LINE❤ Galactomyces essence/Eye cream/Cream/Mist/Mask pack
Item Q&A
  • Question : Rose Edition Starting Treatment EssenceSep 10, 2018

    Hi, when will the restock for Starting Treatment Essence ROSE Edition be?

    Answer : [Re] Rose Edition Starting Treatment Essence

    Hi,
    Thank you so much for your interests in our products.

    It should be here On Sep 17th.

    Thank you :)

    Secret Key

  • Question : Inquiry for the item from chr****Aug 23, 2018

    Hi Seller,
    Pls advise the expiry dates for
    1) Starting Treatment Eyecream Rose Edition
    2) Multi cell night repair miracle Ampoule 50ml
    TQ

    Answer : [Re] Inquiry for the item from chr****

    2018-06-27 Starting Treatment Eyecream Rose Edition
    2018-06-26 Multi cell night repair miracle Ampoule 50ml

    It is a latest restocked date of product, and there is difference a day or two from manufactured date.
    It can be used up to 2 years after opening.

    Thank you.

    Secret Key

  • Question : Inquiry for the item from Len****Aug 14, 2018

    Hi will there b any restock for rose Essence?

    Answer : [Re] Inquiry for the item from Len****

    Dear, Customer
    Hello, We are Secret Key (Hq office) based in Korea,south.

    It should be here On August 24th.
    We are so sorry for the inconvenience caused by the out of stock.
    We will do our best for these products to be restocked as soon as possible.


    Thank you.

    Regards,
    Secretkey

    Question : [Re] Inquiry for the item from Len****

    Tq very much 👍 will order once have it ya

    Answer : [Re] Inquiry for the item from Len****

    Thank you :)

  • Question : Ingredients for sleeping packJul 06, 2018

    Do you have the list of ingredients in English for the sleeping pack? I can't read Korean.

    Answer : [Re] Ingredients for sleeping pack

    HI :)
    Thank you so much for your interests in our products.

    Please refer the photo :)

    Question : [Re] Ingredients for sleeping pack

    Thanks! How often should I use the sleeping pack?

    Answer : [Re] Ingredients for sleeping pack

    It can use 2~3 times a week :)

    Question : [Re] Ingredients for sleeping pack

    Thanks! I wanted to order your sleeping pack but when I put it in my cart to pay, the product was oos one min later. May I know when could you replenish it?

    Answer : [Re] Ingredients for sleeping pack

    you can buy it :)

  • Question : Starting treatment creamMay 01, 2018

    Hi

    May I know when the starting treatment cream will be re-stock? Thank you.

    Answer : [Re] Starting treatment cream

    The starting treatment cream will be re-stock on May 7.
    Thank you :)

    Question : [Re] Starting treatment cream

    Thank you.

    Answer : [Re] Starting treatment cream

    :)

+View all Notice, FAQ, Q&A >>
【Secret Key HQ Direct Operation】★1+1★Rose Water Base Toner/Gel Cream/Oil Clear Powder/No sebum
【Secret Key HQ Direct Operation】★1+1★Rose Water Base Toner/Gel Cream/Oil Clear Powder/No sebum
Item Q&A
  • Question : Inquiry for the item from dav****Sep 09, 2018

    Hi, may I know what is the expiry date for gel cream if I place my order by today? Tx

    Answer : [Re] Inquiry for the item from dav****

    2018-05-17

    It is a latest restocked date of product, and there is difference a day or two from manufactured date.
    It can be used up to 2 years after opening.

    Thank you.

    Secret Key

  • Question : Inquiry for the item from con****Jul 01, 2018

    May I know the delivery how long

    Answer : [Re] Inquiry for the item from con****

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south.

    You can be checked a number to track them in 1~2 days later, it takes about 3~5 days to be delivered in business day.

    Have a nice day!

    Regards,
    Secretkey

  • Question : Recommend Gel CreamMay 22, 2018

    Hi,
    Can you recommend which type of gel cream is suitable for sensitive, sagging, wrinkle & ageing skin.
    Rosewater Base Gel Cream OR Snail Repairing Gel Cream ? OR Others?
    Thanks

    Answer : [Re] Recommend Gel Cream

    Thank you so much for your interests in our products.

    In your case, We recommend you Snail Repairing Gel Cream :)
    Snail mucus extract helps skin to recover from trouble and protect skin fron active oxygen.

    Regards,
    Secretkey

  • Question : Inquiry for the item from che****May 16, 2018

    hi seller,
    I have oily skin.. are your product suitable for oily skin type people?
    I have both black head and white.head on my face. enlarged pores.
    I brought alot of skin care products and the result always make me breakout even more. and I stop using them. now I have alot of skin care product untouched. ever since I don't buy skin care product anymore. can you recommend me?

    Answer : [Re] Inquiry for the item from che****

    and I also have to apply make up for work. almost daily..

    Question : [Re] Inquiry for the item from che****

    HI :)
    Thank you so much for your interests in our products.

    If your blackhead is your skin problem, I'd recommend the lemon sparkling peeling gel and black out pore bubble pack.

    They help remove dead skin cells and blackheads and improve skin sebum and cleanse pores.

    Once you remove dead skin cells and blackheads, you should be careful about moisturizing.

    The recommended sequence of usage of your current products would be:
    Peeling Gel or Bubbling pack(1~2 times a week) > Essence > Ampoule > Serum > Moisturiser

    If you have any questions, please feel free to ask, and let us know,
    We will help you kindly.^^ 

    Regards,
    Secretkey

  • Question : Inquiry for the item from mei****Feb 20, 2018

    Does the powder leave white cast? My skin is slightly darker than natural beige, is it suitable for me? Do you have pact for this too?

    Answer : [Re] Inquiry for the item from mei****

    Rose powder is colorless ultra fine particle powder with no lump or
    settling into wrinkles :)

+View all Notice, FAQ, Q&A >>
【Secret Key HQ Direct Operation】Skin Refreshing Nature Toner★1+1★Witch-hazel/Milk/Teatree/Rose/Aloe
【Secret Key HQ Direct Operation】Skin Refreshing Nature Toner★1+1★Witch-hazel/Milk/Teatree/Rose/Aloe
Item Q&A
  • Question : Inquiry for the item from min****Sep 07, 2018

  • Question : Inquiry from joa****Sep 06, 2018

  • Question : Inquiry for the item from sjl****Aug 28, 2018

    Hello, may I know what is the percentage of AHA and BHA in the hyaluronic toner?

    Answer : [Re] Inquiry for the item from sjl****

    We will contact you again after confirming the manufacture company.

  • Question : Hyaluron soft micro-peel toner 500ml.Jul 18, 2018

    Hello, please advise what is the expiry of the hyaluron soft micro-peel toner 500ml?

    Answer : [Re] Hyaluron soft micro-peel toner 500ml.

    2018-06-29

    It is a latest restocked date of product, and there is difference a day or two from manufactured date.
    A use-by date is 2years from MFG.

    Thank you and have a nice day!
    Secret key

  • Question : Order No : 262086826Jun 25, 2018

    Please refer to the above order.

    As per your message, the stock for Mu-coating LPP hair treatment is currently out of stock and will only be available on 9th July 18

    Kindly do not cancel the order and to deliver the stock on 9th July.

    Thank you.

    Answer : [Re] Order No : 262086826

    Thank you for long waiting :)
    once the stock is ready, i will inform you again!
    Hava a good day!

+View all Notice, FAQ, Q&A >>
💓Crazy price only 23/8-27/8⏰ 💓BB/CC CREAM 1+1❤Perfect skin makeup/Suit any skin tone/Pore cover
💓Crazy price only 23/8-27/8⏰ 💓BB/CC CREAM 1+1❤Perfect skin makeup/Suit any skin tone/Pore cover
Item Q&A
  • Question : Inquiry for the item from xin****Aug 24, 2018

    Hi, when will the vcc lifting and let me know cc cream be restocked?

    Thanks~

    Answer : [Re] Inquiry for the item from xin****

    Hi,
    Thank you so much for your interests in our products.

    VCC lifting cream should be here On August 29th.

    Thank you :)

    Secret Key

    Question : [Re] Inquiry for the item from xin****

    Hi, vcc lifting not restocked yet?

    Answer : [Re] Inquiry for the item from xin****

    Hi,

    The restock date is way behind schedule.
    It should be here On Sep 10th.

    We are so sorry for the inconvenience caused by the out of stock.
    We will do our best for these products to be restocked as soon as possible.

    Thank you.

    Regards,
    Secretkey

  • Question : productAug 23, 2018

    Hi, I'm using VCC Lift Up CC Cream & it's suited me. However, was out of stock from your store. it's ok for me to switch and buy telling u cc cream?
    May I know the expired date.

    Hope to hear from you soon.

    Thanks

    Answer : [Re] product

    You can buy VCC Lift Up CC Cream now :)

  • Question : Inquiry for the item from jes****Jun 24, 2018

【Secret Key HQ Direct Operation】❤Base Makeup❤Tatoo Cover Cushion/BB Cream/CC Cream/Foundation/Powder
【Secret Key HQ Direct Operation】❤Base Makeup❤Tatoo Cover Cushion/BB Cream/CC Cream/Foundation/Powder
Item Q&A
  • Question : Inquiry for the item from chw****Aug 24, 2018

    Hi, when will vcc be back in stock?

    Answer : [Re] Inquiry for the item from chw****

    Hi,
    Thank you so much for your interests in our products.

    It should be here On August 29th.

    Thank you :)

    Secret Key

    Question : [Re] Inquiry for the item from chw****

    Hi, still no update for new stock for vcc?

    Answer : [Re] Inquiry for the item from chw****

    Hi,

    The restock date is way behind schedule.
    It should be here On Sep 10th.

    We are so sorry for the inconvenience caused by the out of stock.
    We will do our best for these products to be restocked as soon as possible.

    Thank you.

    Regards,
    Secretkey

  • Question : Missing Item - Cart no. 120608294Aug 17, 2018

    Dear Seller,
    I have order 2 items but only received 1 - Cover Up BB. How about the VCC Lift Up CC Cream ?
    Can please help to check.

    Thank you

    Best Regards
    Yan

    Answer : [Re] Missing Item - Cart no. 120608294

    We sent message on August 7.
    Please check this message :)

    --------------------------------------------------------
    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south

    First up, Thanks for your purchasing and so sorry that we do not have any stock of VCC cream,
    It should be here On August 13th, we will send your parcel when it will be available as soon as possible.

    If you would like to have a refund for it, Please leave a message to us.

    We are so sorry for the inconvenience caused by the out of stock.
    We will do our best for these products to be restocked as soon as possible.

    Thank you.

    Regards,
    Secretkey

  • Question : Inquiry for the item from yvo****Apr 10, 2018

    Hi, when will you restock VCC again? =)

    Answer : [Re] Inquiry for the item from yvo****

    VCC is restocked :)
    you can order now!!

  • Question : Inquiry for the item from Oct****Jan 22, 2018

    The cover up skin perfecter can it be used like a Bb cream make up to be applied on the whole face..?? Instead of using it just to cover some areas of the face??

    Answer : [Re] Inquiry for the item from Oct****

    The cover up skin perfecter it can be used like a Bb cream make up to be applied on the whole face :)

  • Question : Secret Key Tattoo Cover CushionJan 02, 2018

    Hi,

    will there be restock for the tattoo cover cushion?

    Answer : [Re] Secret Key Tattoo Cover Cushion

    The tattoo cover cushion pink edition was discontinued.
    It will be renew the product.

    Thank you for your interest in our products.

    Thank you and have a nice day!
    Secret key

    Question : [Re] Secret Key Tattoo Cover Cushion

    Is there any similar design coming up?

    Answer : [Re] Secret Key Tattoo Cover Cushion

    There is no definite plan.
    We will do our best for these products to be resnewed as soon as possible.

    Thank you :)

    Secretkey

+View all Notice, FAQ, Q&A >>
💓Crazy price only 23/8-27/8⏰ 💓1+1💓 Rose Water Oil Clear Powder/No sebum powder/Pore Blur Pact
💓Crazy price only 23/8-27/8⏰ 💓1+1💓 Rose Water Oil Clear Powder/No sebum powder/Pore Blur Pact
Item Q&A
  • Question : Inquiry for the item from hea****Aug 27, 2018

    Hi, how do I use this powder?

    Answer : [Re] Inquiry for the item from hea****

    Apply the adequate amount of powder on the embedded puff and tap on the spot with oil.

    Question : [Re] Inquiry for the item from hea****

    Is the powder tinted or transparent?

    Answer : [Re] Inquiry for the item from hea****

    rose powder is Colorless ultra fine particle powder.

    Question : [Re] Inquiry for the item from hea****

    Ok thanks! When will my item be shipped out please?

    Answer : [Re] Inquiry for the item from hea****

    your tracking number is uploaded :)

  • Question : Inquiry for the item from haz****Feb 22, 2018

  • Question : Inquiry for the item from spr****Feb 18, 2018

  • Question : Inquiry for the item from bes****Feb 15, 2018

    Hi seller can this powder applied while sleeping or after all the skincare at night ?

    Answer : [Re] Inquiry for the item from bes****

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south

    Thank you so much for your interests in our products.

    Rose powder can be used as oil paper and eye&lip primer.
    Rose powder have to cleansing the face before you sleep.

    Thank you.

    Secretkey

  • Question : Inquiry for the item from wan****Jan 06, 2018

    Hi may i know the expiry date of this profuct?

    Answer : [Re] Inquiry for the item from wan****

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south

    It was made in November 2017 and can be used up to 2 years after opening.

    Thank you.

    Secretkey

+View all Notice, FAQ, Q&A >>
★Secretkey MASK SHEETS 10+10 SALE★Honey Banana/Mayu/Snail★25g of Essence is contained!
★Secretkey MASK SHEETS 10+10 SALE★Honey Banana/Mayu/Snail★25g of Essence is contained!
Item Q&A
  • Question : Inquiry for the item from cha****Aug 29, 2018

    Hi Seller.

    There is no option for Snail Intensive and Syn-ake masks. Are they out of stock? Any plans to restock and when?

    Thank you.

    Answer : [Re] Inquiry for the item from cha****

    Hi:) Thank you for your interest in Secret Key.

    we can't be sure when it will be back in stock.

    we apologize for the inconvenience.
    We will do our best for these products to be restocked as soon as possible.

    Thank you :)

  • Question : Inquiry for the item from sha****May 14, 2018

    Hi dear. May I know when is the expiry date? Thank you

    Answer : [Re] Inquiry for the item from sha****

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south

    It can be used up to 2 years after opening :)

    Thank you.

    Secretkey

  • Question : 10+10 or 10+10+5?May 08, 2018

    Hi, can I clarify whether it's 20 pcs of masks or is it 20+5pcs of masks?

    Answer : [Re] 10+10 or 10+10+5?

    We revised the option :)
    You can select 10+10+5 of masks!

  • Question : Inquiry for the item from sho****Apr 28, 2018

    Has the snail * egf repairing mask been discontinued?

    Answer : [Re] Inquiry for the item from sho****

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south.

    snail * egf repairing mask has been discontinued.


    Thank you :)

    Secretkey

  • Question : Inquiry for the item from eq6****Mar 30, 2018

    Hi, when will have stock for Syn-ke mask?

    Answer : [Re] Inquiry for the item from eq6****

    Syn-ake mask i mean

    Question : [Re] Inquiry for the item from eq6****

    Hi,
    Thank you so much for your interests in our products.

    we don't have any stock of Syn-ake mask pak.
    we will do our best for these products to be restocked as soon as possible.

    Thank you.

    Secretkey

+View all Notice, FAQ, Q&A >>
【Secret Key HQ】★SNOW WHITE TONE-UP 30% OFF★Cream/Milky pack/Lotion/Spot gel/Essence/Booster
【Secret Key HQ】★SNOW WHITE TONE-UP 30% OFF★Cream/Milky pack/Lotion/Spot gel/Essence/Booster
Item Q&A
  • Question : Inquiry for the item from vpy****Aug 27, 2018

    Will you be restocking the Snow White Lotion soon? Please advise.

    Answer : [Re] Inquiry for the item from vpy****

    Hi,
    Thank you so much for your interests in our products.

    It should be here On August 30th.

    Thank you :)

    Secret Key

  • Question : Inquiry for the item from lil****Aug 12, 2018

    Can be used for 15 year

    Answer : [Re] Inquiry for the item from lil****

    Hi,

    It can be used up to 2 years after opening.

    Thank you.

    Secret key

    Question : [Re] Inquiry for the item from lil****

    I mean my daughter 15 old can use

    Answer : [Re] Inquiry for the item from lil****

    It can be used 15 year :)

  • Question : Inquiry for the item from lil****Aug 12, 2018

    Im looking for brighten body and face for my daughter she often stand at sun please advise thank

    Answer : [Re] Inquiry for the item from lil****

    Hi :)

    Thank you so much for your interests in our products.
    we recommend you snow white milky pack and milky lotion.
    milky pack is wash-off type that makes natural brightening lasting for 10hr for face&body.
    and milky lotion is no need wash off lotion type that makes immediate brightening effect.

    Thanks :)

    Question : [Re] Inquiry for the item from lil****

    I mean my daughter 15 can used

    Answer : [Re] Inquiry for the item from lil****

    It can be used 15 year :)

  • Question : Inquiry for the item from geo****Jul 17, 2018

  • Question : Inquiry for the item from geo****Jul 17, 2018

+View all Notice, FAQ, Q&A >>
【Secret Key HQ Direct Operation】 Tatto eyebrow tint pack 8g 4 colors / Super Long Lasting!
【Secret Key HQ Direct Operation】 Tatto eyebrow tint pack 8g 4 colors / Super Long Lasting!
Item Q&A
  • Question : Inquiry for the item from jen****Aug 26, 2018

    Hi seller, if after applying i dont like the shape how can i remove after 2hrs?

    Answer : [Re] Inquiry for the item from jen****

    In case you draw the wrong shape, Please immediately touch it up by using cotton bud or tissue.

  • Question : yumikoJul 09, 2018

    hi when I sleep or shower need to remove anot

    Answer : [Re] yumiko

    Please refer this :)

    *How to use


    01) Right after washing your face,
    apply this product in shape that you would like.

    *Tip_If it is hard to make the shape of eyebrows,
    fill inside of drawing guide.


    02) Let it dry for at least 2 hours.

    03) After it is dried take it off from outer side.

    04) Clean and naturally completed

    Question : [Re] yumiko

    I know I mean when sleep need to remove a not

    Answer : [Re] yumiko

    you don't need to remove :)

    Question : [Re] yumiko

    then can stay how many day

    Answer : [Re] yumiko

    when u will sent out

    Question : [Re] yumiko

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south.

    We’d like to appreciate your purchase.
    Your parcel was sent out in July 10, can be checked a number to track them in 1~2 days later, it takes about 3~5 days to be delivered in business day.
    Thank you for waiting :)

    Have a nice day!

    Secret key

    Answer : [Re] yumiko

    ok thank

    Question : [Re] yumiko

    :)

    Answer : [Re] yumiko

    I get it aready so fast

    Question : [Re] yumiko

    Thank you :)
    If the product is good, please re-order again in 'Secret key'!

    Answer : [Re] yumiko

    the tattoo can stay how long

    Question : [Re] yumiko

    I never put more then two hours I only put 30minute

    Answer : [Re] yumiko

    This

    Question : [Re] yumiko

    Let it dry for at least 2 hours :)

    Answer : [Re] yumiko

    why may 2hours I put 30minute very dark aready

    Question : [Re] yumiko

    Depending on the amount and time of use, it may vary from person to person :)

    Answer : [Re] yumiko

    If I put one night

    Question : [Re] yumiko

    I just dyed my hair to red the colour no red I want my eyebrown same as my hair

    Answer : [Re] yumiko

    There is no tattoo eyebrow color of red.

    Question : [Re] yumiko

    red how which colour is mix if red

    Answer : [Re] yumiko

    Red is likely to be difficult to make.

    Question : [Re] yumiko

    if golden

    Answer : [Re] yumiko

    Please refer the detail page :)

  • Question : Item still not shipped?Jun 08, 2018

    Hi, I have made my order on 5th June but the status is still "Shipping Requested". Would you kindly check on my order as I would be travelling overseas from 18 June and would like to receive this before my trip. Thank you.

    Answer : [Re] Item still not shipped?

    Dear customer.

    Hello, We are Secret Key (Hq office) based in Korea,south

    Your tracking number is SGP133899270 from Qxpress.

    Thank you :)

    Have a nice day!

    Secret key

  • Question : Inquiry related cancel and refund from pin****Apr 30, 2018

    Hi I ordered the eyebrow tattoo n lip tint but received completely different items! How do I return n do the exchange?? I am quite disappointed with the item mix up hope I dun have to go through the hassle of posting the items back...

    Answer : [Re] Inquiry related cancel and refund from pin****

    Dear, Customer
    Hello, We are Secret Key (Hq office) based in Korea,south.

    We are so sorry your inconvenience.
    The shipment was delivered incorrectly.

    Could i send them again? If you would like to have a refund for it, i will do that for you.
    Please give your answer.

    Thank you and have a nice day!
    Secret key

    Question : [Re] Inquiry related cancel and refund from pin****

    How do I return the items? It's a hassle having to ship back the items...

    Answer : [Re] Inquiry related cancel and refund from pin****

    Dear Customer,

    Hello, We are Secret Key (Hq office) based in Korea,south.

    We are so sorry your inconvenience.

    Your missing parcel will send out in May 4.
    It takes about 5~7 days to be delivered in business day.

    Please try the product which you have already received.
    and If the product is good, please re-order again in 'Secret key'!

    If you have any questions, please feel free to ask, and let us know,
    We will help you kindly.^^ 

    Thanks :)

    Regards,
    Secretkey

    Question : [Re] Inquiry related cancel and refund from pin****

    Does that mean I do not have to return the wrong items?

    Answer : [Re] Inquiry related cancel and refund from pin****

    you do not have to return the wrong items :)

    Question : [Re] Inquiry related cancel and refund from pin****

    Oh.. Thk u so much. Will surely reorder if the items are good. Thks.

    Answer : [Re] Inquiry related cancel and refund from pin****

    Oh.. Thk u so much. Will surely reorder if the items are good. Thks.

    Question : [Re] Inquiry related cancel and refund from pin****

    Thank you and have a nice day :)

  • Question : Inquiry for the item from pin****Apr 25, 2018

    Hello, what color do you recommend for black hair? Also, just to confirm, the color from latte to espresso is left to right?

    Thanks

    Answer : [Re] Inquiry for the item from pin****

    We recommend the Choco Frappuccino color for black hair :)
    Please refer the detail color on the page.

+View all Notice, FAQ, Q&A >>
♥FREE SHIPPING♥SECRETKEY LIP COLLECTION♥ Velvet Tint/Fitting lipstick/Sweet glam tint glow/Two-tone
♥FREE SHIPPING♥SECRETKEY LIP COLLECTION♥ Velvet Tint/Fitting lipstick/Sweet glam tint glow/Two-tone
Item Q&A
  • Question : Product sequenceAug 24, 2018

    Hi,
    Which are the top 2 or 3 series that are long lasting?

    Answer : [Re] Product sequence

    The ranking of long lasting is as follows : 1>2>3=4
    But there might be difference among individuals.

  • Question : Inquiry for the item from jed****Dec 31, 2017

    Hi is your fitting forever lipstick 1+1 as highlighted in yellow in your listing? Will you send 2 of same color?

    Answer : [Re] Inquiry for the item from jed****

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south

    You can choose 2 diffrent color.

    Thanks.

    Secretkey

    Question : [Re] Inquiry for the item from jed****

    Thank you for reply. There's no option for 2nd color, so I indicate in memo to seller? Can I choose your new colors #peach pink as my 2nd color? 1st colour I will choose vivid pink from the drop down list. Thanks!

    Answer : [Re] Inquiry for the item from jed****

    I'd like to try #8 peach pink for my 2nd color.

    Question : [Re] Inquiry for the item from jed****

    I confused the product code.
    This item code that you inquiry about is single item code.
    Only one product can be purchased.
    I apologize for any inconvenience.

    Answer : [Re] Inquiry for the item from jed****

    Oh no worries. So how do I choose your new colors? #8 peach pink is not in your drop down list

    Question : [Re] Inquiry for the item from jed****

    The peach pink color was discontinued.
    You can buy these Fitting Lipstick color ▼
    Rose pink / Peach / Red / Vivid Pink / Light Pink / Red Burgundy

    Thank you for your understanding!

    Secretkey

  • Question : Inquiry for the item from fan****Dec 13, 2017

    Hi seller, when will the new stock for juicy orange tint glow coming?

    Answer : [Re] Inquiry for the item from fan****

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south.

    You can buy juicy orange color now :)

    Thank you for waiting!

    Secretkey

  • Question : Inquiry for the item from fan****Nov 28, 2017

    Hi Seller,
    When will the new stock for rose pink lipstick arrive?

    Answer : [Re] Inquiry for the item from fan****

    Hi:) 
    We are so sorry for the inconvenience caused by the out of stock.

    Rose pink lipstick will be restock in November 30.
    We will do our best to quick restock. 

    Thanks:)

  • Question : Inquiry for the item from you****Sep 04, 2017

    Hi, can I know when will the stock for watermelon ice cream come in? As I need it urgently. Can you also advise which glossy lipstick is nicer for tanned or darker skin tone? Thanks!

    Answer : [Re] Inquiry for the item from you****

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south.

    watermelon was discontinued.
    and if you like watermelon color, i will recomend you sweet glam tint glow babypink color.

    Thank you :)

    Secretkey.

+View all Notice, FAQ, Q&A >>
【Secret Key HQ Direct Operation】★Eye Masks★Gold&Pink&Marine Racoony / 24k gold Hydrogel Eye Patch
【Secret Key HQ Direct Operation】★Eye Masks★Gold&Pink&Marine Racoony / 24k gold Hydrogel Eye Patch
Item Q&A
  • Question : Inquiry for the item from t_b****Aug 16, 2018

    What difference for gold racoony hyrogel and 24k gold premium?

    Answer : [Re] Inquiry for the item from t_b****

    Hi,

    Please refer the detail page :)

    Thank you!

    Secret key

  • Question : Inquiry for the item from hjy****Apr 01, 2018

    Which types is good for whitening/ brightening?

    Answer : [Re] Inquiry for the item from hjy****

    I recommend you marin racoony and 24k gold patch.
    both are suitable for whitening/ brightening.

    Thank you.

    Secretkey

  • Question : Inquiry for the item from van****Feb 10, 2018

    Hi Seller,
    Please advise how many sets of eye patches are contained Racoony box and 24K Gold box?
    Thanks!

    Answer : [Re] Inquiry for the item from van****

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south.

    24k gold eyepatch contained 60 eye patches.
    Gold racoony contained 90 patches(Eye60P & Spot30P).
    Pink racoony contained 60 eye&cheek patches.

    Thanks.

    Secretkey

    Question : [Re] Inquiry for the item from van****

    Thanks for your reply.

    How about Marin Racoony? How many pcs?

    Answer : [Re] Inquiry for the item from van****

    Judt fyi.I have ordered my first order (gold racoony) under order no.247635699
    Thanks!

    Question : [Re] Inquiry for the item from van****

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south.

    Marin racoony contained 90 patches :)

    and Your parcel was sent out in Feb 19, can be checked a number to track them in 1~2 days later, it takes about 3~5 days to be delivered in business day.

    Thank you for waiting :)

    Have a nice day!

    Secret key

  • Question : Dark eye ring/bagDec 13, 2017

    Which is more useful for dark eye ring/bag? Gold Racoony or Gold premium?

    Answer : [Re] Dark eye ring/bag

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south.

    Thank you so much for your interests in our products.

    All products are suitable for dark eye ring/bag.

    Gold Racoony is Eye&Spot patch.
    24k Gold premium is only Eye patch.

    If you want to more concentrate in your eye problem,
    We recommend you 24k gold eye patch,

    If you have any questions, please feel free to ask, and let us know,
    We will help you kindly.^^

    Thanks :)

    Secretkey

    Question : [Re] Dark eye ring/bag

    Both Gold Racoony and Gold premium uses same ingredients?
    Gold premium how many pieces?

    Answer : [Re] Dark eye ring/bag

    The Gold Racoony include eye patch 60p and spot patch 30p.
    and The 24k gold eye patch include eye patch 60p.

    Gold Racoony and Gold premium uses diffrent ingredients.
    Please refer the detail page :)

    Thanks!

    Secretkey

  • Question : Dark CirclesDec 04, 2017

    Hi,

    Which ones better for lessening dark circles and puffy eyes?

    Answer : [Re] Dark Circles

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south.

    Thank you so much for your interests in our products.
    All products are suitable for lessening dark circles and puffy eyes.
    But We think that Gold Racoony Hydro Gel Eye & Spot Patch is more better for ypur problem :)

    If you have any questions, please feel free to ask, and let us know,
    We will help you kindly.^^ 

    Thanks :)

    Secretkey


+View all Notice, FAQ, Q&A >>
【Secret of White skin of korean girls】 ❤1+1❤ Secret key Snow White Cream 50g / Milky Pack 200g
【Secret of White skin of korean girls】 ❤1+1❤ Secret key Snow White Cream 50g / Milky Pack 200g
Item Q&A
  • Question : Inquiry for the item from chi****Aug 15, 2018

    Hi seller may I know what is the diff between milk lotion and milk pack? Thanks

    Answer : [Re] Inquiry for the item from chi****

    Hi :)

    Thank you so much for your interests in our products.

    milky pack is wash-off type that makes natural brightening lasting for 10hr for face&body.
    and milky lotion is no need wash off lotion type that makes immediate brightening effect.

    Thanks :)

  • Question : Inquiry for the item from ade****Oct 28, 2017

    Do I apply the lotion before or after sunblock? Cream is after sunblock?

    Answer : [Re] Inquiry for the item from ade****

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south.

    Thank you so much for your interests in our products.
    You can use suncream before using lotion.

    Thank you.

    Secretkey

  • Question : Premium milky packOct 15, 2017

    Hi, How can I select Premium Milky Pack?

    Answer : [Re] Premium milky pack

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south.

    Premium Milky Pack was discontinued.

    Thank you :)

    Secretkey.

  • Question : Inquiry related delivery from nor****Oct 10, 2017

    230596346
    Please help.please help help help. I want my order please.
    This order is since 30 sep and i am waiting for the item to ship... I have been sending a direct massage for more then 7tiimes with no response.. please help

    Answer : [Re] Inquiry related delivery from nor****

    Dear customer.

    Hello, We are Secret Key (Hq office) based in Korea,south

    Your parcel was sent out in October 2.
    Your tracking number is SGP117516840 from Qxpress.

    Thank you :)

    Have a nice day!
    Secret key.

  • Question : Inquiry for the item from pei****Oct 08, 2017

    Hi seller
    Which of the product can be used for face brightening, but not that oily and also do not have to remove with make up remover?

    Answer : [Re] Inquiry for the item from pei****

    I recommend you Snow white milky lotion.
    It doesn't need to wash off lotion type.
    immediate brightning effect for face&body!

    Thank you.

    Secretkey

+View all Notice, FAQ, Q&A >>
【Secret Key HQ Direct Operation】Snow White Skin Care ★1+1+1★ Skin Booster+Essence+Moisture Cream
【Secret Key HQ Direct Operation】Snow White Skin Care ★1+1+1★ Skin Booster+Essence+Moisture Cream
Item Q&A
  • Question : Inquiry for the item from lil****Aug 13, 2018

    Expired date please for teenager 15 year old can used this

    Answer : [Re] Inquiry for the item from lil****

    Expired date please

    Question : [Re] Inquiry for the item from lil****

    Hi my daughter 15 years old can use

    Answer : [Re] Inquiry for the item from lil****

    2017-12-29 Snow White Skin Booster
    2018-02-01 Snow White Moisture Cream
    2018-05-23 Snow White Essence
    2018-02-21 Snow White Milky Lotion
    2018-06-29 Snow White Milky Pack
    2018-08-09 Snow White Cream
    2018-08-09 Snow White Spot Gel

    It is a latest restocked date of product, and there is difference a day or two from manufactured date.
    It can be used up to 2 years after opening.
    All skin care product can use 15 years old.


    Thank you.

    Secret key

  • Question : Inquiry for the item from Myn****Jun 10, 2018

  • Question : Inquiry for the item from jas****May 15, 2018

    Can you send the moisture cream again? My cart no. 118599751. Thank you

    Answer : [Re] Inquiry for the item from jas****

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south.

    your parcel will send out in May 17.
    It takes about 5~7 days to be delivered in business day.

    Thank you for waiting :)

    Have a nice day!

    Secret key

  • Question : Inquiry for the item from jas****May 13, 2018

    Just got my 3 items ordered on 5 Msy but I was disappointed that I was given old stock for the snow white moisture cream which expires in May 2019. I've ordered the same item previously on 21/4 and the cream expires in 2020. I don't know why u give me old stock this time.

    Answer : [Re] Inquiry for the item from jas****

    Dear, Customer
    Hello, We are Secret Key (Hq office) based in Korea,south.

    We are so sorry your inconvenience.

    Could i send them again? If you would like to have a refund for it, i will do that for you.
    Please give your answer.

    Thank you and have a nice day!

    Secret key

  • Question : Inquiry for the item from jas****May 05, 2018

    May I know what is the expiry date of the items?

    Answer : [Re] Inquiry for the item from jas****

    2017-12-29 Snow white skin booster
    2017-11-08 Snow white essence
    2018-02-01 Snow white moisture cream

    It is a latest restocked date of product, and there is difference a day or two from manufactured date.
    A use-by date is 2years from MFG.

    Thanks.

    Secretkey

+View all Notice, FAQ, Q&A >>
【Secret Key HQ】🌟1+1🌟24k Gold Premium First Essence 150ml/Cream 50g/Serum 30ml/Eye patch(60 packs)
【Secret Key HQ】🌟1+1🌟24k Gold Premium First Essence 150ml/Cream 50g/Serum 30ml/Eye patch(60 packs)
Item Q&A
  • Question : Inquiry for the item from che****Aug 04, 2018

    24 gold first essence when will restock again? Thanks

    Answer : [Re] Inquiry for the item from che****

    Dear, Customer
    Hello, We are Secret Key (Hq office) based in Korea,south.

    It should be here On August 16th.
    We are so sorry for the inconvenience caused by the out of stock.
    We will do our best for these products to be restocked as soon as possible.


    Thank you.

    Regards,
    Secretkey

    Question : [Re] Inquiry for the item from che****

    How about rose essence?? Out of stock also.

    Answer : [Re] Inquiry for the item from che****

    Dear, Customer
    Hello, We are Secret Key (Hq office) based in Korea,south.

    It should be here On August 24th.
    We are so sorry for the inconvenience caused by the out of stock.
    We will do our best for these products to be restocked as soon as possible.


    Thank you.

    Regards,
    Secretkey

  • Question : SERUMApr 04, 2018

    Hi, anyway to purchase only the serum, I still kept 2 bottles of essence.

    Answer : [Re] SERUM

    Hi:) Thank you for your interest in our product.

    We're sorry to inform that
    We don't have any listing plan for serum yet. 
    We'll do our best to list these products. 

    Thanks :)

  • Question : Inquiry for the item from geo****Mar 21, 2018

  • Question : Inquiry for the item from geo****Mar 18, 2018

  • Question : Inquiry for the item from geo****Mar 18, 2018

+View all Notice, FAQ, Q&A >>
【Secret Key HQ Direct Operation】 Mayu Healing Facial Cream 50g/Rich nutrition goes into deep skin!
【Secret Key HQ Direct Operation】 Mayu Healing Facial Cream 50g/Rich nutrition goes into deep skin!
Item Q&A
  • Question : Can use as day cream?Aug 08, 2018

    Hi seller, can this cream be used as a day cream? Will it be too oily?

    Answer : [Re] Can use as day cream?

    Hi,

    Mayu cream can be used as a day cream :)
    It makes moist skin for a long time.

    Thank you.

    Secret key

  • Question : Inquiry for the item from sha****Jul 17, 2018

    Please have promotion. Lol

    Answer : [Re] Inquiry for the item from sha****

    Hi,


    We are not plan on promo coming, but we will try our best plan on promo soon. Please give us expectation. Thanks :)

    Question : [Re] Inquiry for the item from sha****

    Hi seller. I repeated order many time during $9.90 promo. Hopefully you can offer me this price again. As I would like to order 30 bottles now as gift away.

    Answer : [Re] Inquiry for the item from sha****

    Thank you and have a wonderful day

    Question : [Re] Inquiry for the item from sha****

    we will try our best plan on promo soon :))

    Answer : [Re] Inquiry for the item from sha****

    Thank you seller.

    Question : [Re] Inquiry for the item from sha****

    Have a nice day :)

    Answer : [Re] Inquiry for the item from sha****

    Hi seller. May I konw when will you be having promotion again?

    Question : [Re] Inquiry for the item from sha****

    Mayu cream will be having promotion in this weekend.

    Answer : [Re] Inquiry for the item from sha****

    Thank you very much

    Question : [Re] Inquiry for the item from sha****

    :)

  • Question : Inquiry related delivery from shi****Jun 26, 2018

    Hi seller, please assist to send order asap as i will be travelling next Weds and needs the cream. Thanks in advance.

    Answer : [Re] Inquiry related delivery from shi****

    Dear customer.

    Hello, We are Secret Key (Hq office) based in Korea,south

    Your parcel was sent out in June 25.
    Your tracking number is SGP134463011 from Qxpress.

    Thank you :)

    Have a nice day!

    Secret key

    Question : [Re] Inquiry related delivery from shi****

    Hi seller, thank you for expediting my request. I have received my orders as well as attached MaYu but i m unable to update my status. Please assist to change the status to Delivered so i can confirm receipt. Thank you! ^^

    Answer : [Re] Inquiry related delivery from shi****

    Dear, Customer
    Hello, We are Secret Key (Hq office) based in Korea,south.

    Thank you confirm the receipt of the delivery completed items.
    If you have received the product, Please click the 'Receive' button.

    Thank you for your purchase.

    If you have any further inquiries, please feel free to contact us.

    Thank you and have a nice day!
    Secret key

  • Question : Inquiry for the item from sha****Jun 21, 2018

    Hi seller. May I know the expiry date please? Thank you

    Answer : [Re] Inquiry for the item from sha****

    2018-04-05 / 2018-06-15

    It is a latest restocked date of product, and there is difference a day or two from manufactured date.
    A use-by date is 2years from MFG.

    Thanks.

    Question : [Re] Inquiry for the item from sha****

    Thank you seller.

    Answer : [Re] Inquiry for the item from sha****

    Have a nice day :)

  • Question : Inquiry for the item from pet****Apr 29, 2018

    Can you provide the ingredient list for the mayu face cream in English?

    Answer : [Re] Inquiry for the item from pet****

    HI :)
    Thank you so much for your interests in our products.

    Please refer this!

    Water,Butyrospermum Parkii (Shea) Butter,Glycerin,Caprylic/Capric Triglyceride,Horse Fat,Dipropylene Glycol,Niacinamide,
    Cetearyl Alcohol,Cyclopentasil, oxane,C14-22 Alcohols,Butylene Glycol,Citrus Grandis (Grapefruit) Seed Extract,
    Acorus Gramineus Root/Stem Extract,Perilla Ocymoides Leaf Extract,Honey ExtractGinkgo Biloba Nut Extract,
    Angelica Gigas Root Extract,Paeonia Lactiflora Bark/Sap Extract,Camellia Sinensis Leaf Extract,Zizyphus Jujuba fruit Extract,
    Panax Ginseng Root Extract,Laminaria Japonica Extract,Punica Granatum Fruit Extract,Glycyrrhiza Glabra (Licorice) Root Extract,
    Artemisia Vulgaris Extract,Yeast Extract,Ammonium Acryloyldimethyltaurate/VP Copolymer,Xanthan Gum,Adenosine,
    Sodium Hyaluronate,Glyceryl Polyacrylate,Polysorbate 60Glyceryl Stearat,PEG-100 Stearate,Dimethicone,Cyclohexasiloxane,
    C12-20 Alkyl Glucoside,Tocopheryl Acetate

+View all Notice, FAQ, Q&A >>
★1+1 SECRETKEY LIP ITEM★Velvet lip tint/Fitting Forever lipstick/Sweet glam tint glow/Two-tone glow
★1+1 SECRETKEY LIP ITEM★Velvet lip tint/Fitting Forever lipstick/Sweet glam tint glow/Two-tone glow
Item Q&A
  • Question : Inquiry for the item from roo****Jul 23, 2018

  • Question : Inquiry for the item from sam****Jul 08, 2018

    Hi, why don't have stock for Vividpink?

    Answer : [Re] Inquiry for the item from sam****

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south.

    Vividpink was discontinued.

    Thank you :)

    Secretkey

  • Question : Inquiry for the item from pre****Dec 30, 2017

    Hello seller, I would like to order again the sweet glam baby pink. But I never see at order list. Can you help me please!. I love this lipstick very much. Thank you seller.

    Answer : [Re] Inquiry for the item from pre****

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south
    We do not have any stock of sweet glam baby pink now.
    There is no definite arrival schedule.
    We will do our best for these products to be restocked as soon as possible.

    Thank you :)

    Secretkey

    Question : [Re] Inquiry for the item from pre****

    Thank you for your reply. Hope will restock soon.

    Answer : [Re] Inquiry for the item from pre****

    Thank you and Happy New Year :)

    Secretkey

  • Question : Inquiry for the item from Clo****Jan 02, 2018

    Hi sweet glam baby pink not in list?

    Answer : [Re] Inquiry for the item from Clo****


    2018-01-02 10:53:42

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south.

    We do not have any stock of sweet glam baby pink now.
    There is no definite arrival schedule.
    We will do our best for these products to be restocked as soon as possible.

    Thank you :)

    Secretkey

  • Question : Inquiry for the item from wle****Nov 28, 2017

    Will the fitting lipstick comes with box

    Answer : [Re] Inquiry for the item from wle****

    Dear, Customer

    Hello, We are Secret Key (Hq office) based in Korea,south

    Thank you so much for your interests in our products.
    Lipstick is contained on the lipstick box :)

    Please refer that.
    Thank you.

    Secretkey