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Q & A Lists
Item Question & Answer
(LAST DAY SALE) JAPAN BEST SELLING MUNAFIE Seamless Bra/HIGH QUALITY 360-DEGREE SUPER HIGH WAIST
(LAST DAY SALE) JAPAN BEST SELLING MUNAFIE Seamless Bra/HIGH QUALITY 360-DEGREE SUPER HIGH WAIST
Item Q&A
  • Question : Inquiry related return and exchange from jun****Oct 01, 2019

  • Question : Inquiry for the item from hh2****Aug 17, 2019

  • Question : Inquiry for the item from put****Aug 09, 2019

    Hi susanny suits what size pls?

    Answer : [Re] Inquiry for the item from put****

    Free size this is the Measurement Guide for your reference, Waist 25cm(stretchable to 37cm), Hip 32cm, Length 33cm

  • Question : Inquiry related delivery from 260****May 14, 2019

  • Question : Inquiry for the item from pen****May 01, 2019

    Dear seller,
    Is the padding included in seamless bra or this hv to be purchased separately?

    Answer : [Re] Inquiry for the item from pen****

    Yes there is padding inside the bra.

    Question : [Re] Inquiry for the item from pen****

    Thank you. 👍🏻

    Answer : [Re] Inquiry for the item from pen****

    Np, you are welcome.

+View all Notice, FAQ, Q&A >>
Susanny Bamboo Fiber Lace Panties/Organic Bamboo Naturally Breathable/Super Comfy
Susanny Bamboo Fiber Lace Panties/Organic Bamboo Naturally Breathable/Super Comfy
Item Q&A
  • Question : Inquiry from Lim****Oct 07, 2019

  • Question : Inquiry related delivery from Lim****Oct 06, 2019

  • Question : Inquiry for the item from Lim****Sep 11, 2019

  • Question : Inquiry for the item from che****May 03, 2019

    Anymore black n white n other colors stock coming ?

    Answer : [Re] Inquiry for the item from che****

    No, this susanny under clearance no longer restock.

  • Question : Inquiry for the item from Jul****Dec 10, 2018

+View all Notice, FAQ, Q&A >>
S BELT Waist Belt Shape Down In Just 1min (Clearance Sales) Slimming Belt Panties Weight Loss Body
S BELT Waist Belt Shape Down In Just 1min (Clearance Sales) Slimming Belt Panties Weight Loss Body
Item Q&A
  • Question : Inquiry for the item from cat****Oct 05, 2019

    Dear Seller

    My waist is 90 cm. Please advise which size is suitable for me

    Answer : [Re] Inquiry for the item from cat****

    Please refer to the recommend size chart. We recommend to get 1 size up for not so tight feel or height below 160cm. Meaning if you suppose to get XL size but get 2XL instead.

  • Question : Inquiry for the item from nic****Feb 15, 2019

  • Question : Inquiry for the item from 238****Jan 03, 2019

  • Question : Inquiry related delivery from ric****Dec 20, 2018

  • Question : Inquiry for the item from lie****Dec 01, 2018

    Dear Seller, I won the auction but when I tried to key in it was cancelled please help, I am interested in this items.Thank youso much foryour kind attention and understanding.

    Answer : [Re] Inquiry for the item from lie****

    Can you check if you have already submit the bid? If you have already bid then it will auto cancel off if you tried to re bid again.

+View all Notice, FAQ, Q&A >>
Foot Patch (Clearance Sales) /Foot Mask Gold Princess Lanna Thai Korean Premium Natural Detox
Foot Patch (Clearance Sales) /Foot Mask Gold Princess Lanna Thai Korean Premium Natural Detox
Item Q&A
  • Question : Inquiry related delivery from dec****Oct 03, 2019

  • Question : Inquiry related delivery from pat****Oct 01, 2019

    My purchase is above $25 but there is no free shipping.

    Answer : [Re] Inquiry related delivery from pat****

    Our free shipping $25 free normal mail and $40 free Qxpress. So you need to check if you have select the correct shipping or not. And if you have purchase different item make sure all selection are same shipping group too. thank you

  • Question : Inquiry for the item from pin****Sep 23, 2019

    May I know what is the ginger foot patch good for?

    Answer : [Re] Inquiry for the item from pin****

    Gold ginger more suitable paste on body helps improve on joint reliever pain and cold. Gold princess paste on foot an detox.

  • Question : Inquiry for the item from m1m****Sep 21, 2019

    Hi

    I want to buy 5 packs of Lanna but it's out of stock. Please advise.
    Also when Gold Ginger Foot Patch is available

    Answer : [Re] Inquiry for the item from m1m****

    Dear Custome, shipment arrival today and we have added in the stock thank you

    Question : [Re] Inquiry for the item from m1m****

    Saw it. Thank you

    Answer : [Re] Inquiry for the item from m1m****

    Np, you are welcome.

  • Question : Inquiry related delivery from seo****Sep 17, 2019

+View all Notice, FAQ, Q&A >>
Cooling Arm Sleeves  UV Proctect and Ice Silk Cooling Material/wristlets/arm warmers/hand cover
Cooling Arm Sleeves UV Proctect and Ice Silk Cooling Material/wristlets/arm warmers/hand cover
Item Q&A
  • Question : Inquiry for the item from wfp****Oct 02, 2019

    Hi Seller,

    May I know what’s the length of the arm sleeves before wearing?

    Thanks and good day

    Answer : [Re] Inquiry for the item from wfp****

    36-38cm

    Question : [Re] Inquiry for the item from wfp****

    Hi and noted with thanks!
    I am actually looking for longer ones, do u have any on hand?
    Thanks

    Answer : [Re] Inquiry for the item from wfp****

    Nope thank you.

    Question : [Re] Inquiry for the item from wfp****

    Okay thanks

  • Question : Inquiry for the item from Lim****Aug 31, 2019

  • Question : Inquiry for the item from ayl****Aug 30, 2019

    I need to purchase 230 pairs. Is it 90c per piece or $1.90 per piece. What should I click and can I mix and match colours?

    Answer : [Re] Inquiry for the item from ayl****

    Current price is $0.99 per pair. For 230pc mixed of color? Because we may not have 230 of any 1 color.

  • Question : Inquiry for the item from 238****Jul 24, 2019

  • Question : Inquiry from oop****Jun 14, 2019

+View all Notice, FAQ, Q&A >>
✨Hand cream Super Deal✨Limited Sale✨Clearance Sales Now✨
✨Hand cream Super Deal✨Limited Sale✨Clearance Sales Now✨
Item Q&A
  • Question : Inquiry for the item from aan****Oct 01, 2019

    Hi, I”ll like to purchase in bulk for presents. May I know the expiry date? Thanks

    Answer : [Re] Inquiry for the item from aan****

    Current batch expiry date is Aug 2021.

  • Question : Inquiry for the item from mel****Sep 26, 2019

  • Question : Inquiry related delivery from yog****Sep 24, 2019

    Hey can I receive the items by Thursday ? I placed the order on Tuesday

    Answer : [Re] Inquiry related delivery from yog****

    Tml collect by Qxpress and delivery by Qxpress on thurs.

  • Question : Inquiry for the item from zal****Aug 26, 2019

    What is the size of the cream

    Answer : [Re] Inquiry for the item from zal****

    30ml :)

    Question : [Re] Inquiry for the item from zal****

    Thanks

    Answer : [Re] Inquiry for the item from zal****

    Np, you are welcome :)

  • Question : Inquiry related delivery from yon****Aug 26, 2019

    Can I receive in Wednesdays?

    Answer : [Re] Inquiry related delivery from yon****

    Qxpress delivery 1-2day.

+View all Notice, FAQ, Q&A >>
Winter Wool Socks Thermal Cashmere
Winter Wool Socks Thermal Cashmere
Item Q&A
  • Question : Inquiry for the item from jun****Sep 27, 2019

    Hi any sizes for the sock? Can kids wear too?

    Answer : [Re] Inquiry for the item from jun****

    The winter socks is more suitable for adult. The size is FREE size. thank you

  • Question : Inquiry related delivery from 14a****Feb 27, 2019

    hi seller. my Cart no. 125404015.
    i'm kinda urgent of the item i purchased.
    can you ship them out asap?

    thanks

    Answer : [Re] Inquiry related delivery from 14a****

    Ok,tml will morning will sent to post office.

Cute Children Pencil Case (Clearance Sales Now) /Idea for Gift/Cute memo pad/Sticky note/ChildrenDay
Cute Children Pencil Case (Clearance Sales Now) /Idea for Gift/Cute memo pad/Sticky note/ChildrenDay
Item Q&A
  • Question : Inquiry for the item from con****Sep 24, 2019

  • Question : Inquiry for the item from con****Sep 23, 2019

    Hi. May I know what design you have for my order of 50 cup covers ? Is there buy 10 get 1 free for cup coaster? Thanks

    Answer : [Re] Inquiry for the item from con****

    Yes buy 10 get 1 free. Currently most of the design as the pic shown in the item listing the 2 hello kitty design and very few of others like sitich,frank, rilakkuma and spongebob. Currently clearance sales and no longer restock.

  • Question : Inquiry for the item from con****Sep 16, 2019

    Hi, is it 1 free item of the same category for every 10 same items bought, e.g. if I buy 40 cup covers, I will get 4 free cup covers (4X1item)?

    Answer : [Re] Inquiry for the item from con****

    Yes you will get same free gift cup cover.

  • Question : Inquiry for the item from joc****Jan 07, 2019

    do you still have the pencil case? left with what design?

    Answer : [Re] Inquiry for the item from joc****

    Only left the bigger size pencil case (2 slot space inside) as attach image.

  • Question : Inquiry for the item from lai****Jul 17, 2018

    Dear seller
    Would you be able to offer me more discount if i were to purchase 100 vitamin pens and 50 cup covers?

    Answer : [Re] Inquiry for the item from lai****

    This item is on clearance sales already and i have check its almost or few cents away to cost price. Don't believe you check across the website confirm cheapest because we going to clear this item and no longer bring in anymore. Our price sure good thank you :)

+View all Notice, FAQ, Q&A >>
1+1+1 Promo Washer Drum Cleaner 5th Series/Washing Machine Cleaning/Improves Efficiency
1+1+1 Promo Washer Drum Cleaner 5th Series/Washing Machine Cleaning/Improves Efficiency
Item Q&A
  • Question : Inquiry for the item from pre****Aug 28, 2019

    Hi seller, i do not really understand the instructions for top-load machine. Can u explain in english?

    Answer : [Re] Inquiry for the item from pre****

    Remove clothing or other items from washer before use.
    Empty one bag of the cleaning powder into the drum of the washer. Do NOT empty cleaning powder into the dispenser.
    Run the machine for a full washing cycle with warm water.
    Recommend Use Three bags the first time or when the odor is present.
    Use 1-2 bag per month for regular cleaning.

  • Question : Inquiry for the item from ilo****Aug 26, 2019

    Hi, may i know what are all the ingredients in the drum cleaner? Is there any bleach in it?

    Thanks.

    Answer : [Re] Inquiry for the item from ilo****

    Need to check with supplier.

    Question : [Re] Inquiry for the item from ilo****

    Pls kindly check and let me know. Thanks.

    Answer : [Re] Inquiry for the item from ilo****

    ok

  • Question : Inquiry for the item from cor****Jun 16, 2019

    Hi Seller

    May i know that 1+1+1 price 5.9 means 3 small satches or 3 boxes ( 2 boxes x 3 satches)? thank you

    Answer : [Re] Inquiry for the item from cor****

    It total 3 satches packet and comes in a box.

  • Question : Inquiry for the item from 5li****Mar 21, 2019

    HI, are the stocks available? How long will the delivery takes?

    Answer : [Re] Inquiry for the item from 5li****

    Yes available tml will be collected by Qxpress.

  • Question : Inquiry for the item from cry****Mar 11, 2019

    May I know when can receive the item? Because last time you inform me will receive by last week but until now not yet receiving. Can help me check? Thanks.

    Answer : [Re] Inquiry for the item from cry****

    Got slight delay but confirm tml shipment here.

    Question : [Re] Inquiry for the item from cry****

    Thanks.

    Answer : [Re] Inquiry for the item from cry****

    Have sent out this morning thank you

+View all Notice, FAQ, Q&A >>
PAPERANG Pocket Paper Printer Portable Bluetooth 4.0 Printer Photo Printer Phone Wireless
PAPERANG Pocket Paper Printer Portable Bluetooth 4.0 Printer Photo Printer Phone Wireless
Item Q&A
  • Question : Inquiry for the item from c2o****Aug 21, 2019

    Hi can I check can this print in color?

    Answer : [Re] Inquiry for the item from c2o****

    Sorry this printer no color can be print. This using heat transfer no ink require.

  • Question : Inquiry for the item from Den****Mar 14, 2019

    Hi, can this print out anything from the phone screen? I’m using it to print WhatsApp conversations etc. is it just press a button and print whatever on the phone screen?

    Answer : [Re] Inquiry for the item from Den****

    Once link to the handphone using the apps can print already.

  • Question : Inquiry from agn****Feb 13, 2019

    Hi, just wanna check whether the thermo paper is sticker type?

    Answer : [Re] Inquiry from agn****

    There is 10yrs paper grade and sticker roll to choose. And we are selling both.

  • Question : Inquiry for the item from Cra****Feb 10, 2019

  • Question : Inquiry for the item from yyj****Jan 07, 2019

+View all Notice, FAQ, Q&A >>
🍹[🌈STRAW🌈]1+1+1 and +1 FREE Pouch | Drinking | Eco-Friendly Reusable Stainless Steel STRAW
🍹[🌈STRAW🌈]1+1+1 and +1 FREE Pouch | Drinking | Eco-Friendly Reusable Stainless Steel STRAW
Item Q&A
  • Question : Inquiry for the item from wns****Aug 15, 2019

  • Question : Inquiry for the item from Emi****May 30, 2019

    The straw come in sizes. Can I know which is the size for drink water, same as outside drinking store use???

    Answer : [Re] Inquiry for the item from Emi****

    Dia 6 is usual drinking size. Dia 12 is for the bubble tea.

    Question : [Re] Inquiry for the item from Emi****

    Ok. Thank

    Answer : [Re] Inquiry for the item from Emi****

    Np, you are welcome.

  • Question : Inquiry related delivery from Eve****Apr 15, 2019

    How long is the delivery?

    Answer : [Re] Inquiry related delivery from Eve****

    If you are urgent suggest using Qxpress delivery is 1-2days only.

  • Question : Inquiry for the item from mak****Mar 18, 2019

    Order no. 291549224, for straw set plus magic rust remover 1+1 deal set but received only straw set. Please send correctly missing items.

    Answer : [Re] Inquiry for the item from mak****

    Sorry our packer have overlook. Will arrange to sent you by post tml. thank you

  • Question : Inquiry related delivery from bet****Feb 14, 2019

    Hi, I am interested to purchase 250 sets of the straw. May I know what is the delivery timeline? This is the only platform I can purchase your goods?

    Answer : [Re] Inquiry related delivery from bet****

    Currently in stock you can make your purchase here and we can sent by Qxpress delivery lead time 1-2day.

    Question : [Re] Inquiry related delivery from bet****

    I am planning to buy in bulk which is 250 set of the straws, is there room to talk about the price?

    Answer : [Re] Inquiry related delivery from bet****

    Current price is the cheapest and best among so many seller. However if you can make payment by paynow i will give you 10% discount which is the sales fee by Qoo10.

    Question : [Re] Inquiry related delivery from bet****

    Thanks for the quick response. Does Qoo10 have an option of PayNow? Do you have 250 sets of silver 6 diameter?

    Answer : [Re] Inquiry related delivery from bet****

    I have stock for Dia 6 250pc. Payment what i mean is you make direct to our company bank acct then the saving of 10% sales fee we have save from Qoo10 will pass back to you which is 10% discount to you.

    Question : [Re] Inquiry related delivery from bet****

    Thanks for the quick response. Can you give me the compNy’s email address so I can formally send you an email to make the purchase

    Answer : [Re] Inquiry related delivery from bet****

    You can sent to our email : secretlife.care99@gmail.com

    Question : [Re] Inquiry related delivery from bet****

    Thank you and I have sent you an email

    Answer : [Re] Inquiry related delivery from bet****

    Ok well noted with thanks

+View all Notice, FAQ, Q&A >>
Electric Toothbrush For Kids/Soft Bristle/Popular Cartoon Character Ultrasonic Battery operated
Electric Toothbrush For Kids/Soft Bristle/Popular Cartoon Character Ultrasonic Battery operated
Item Q&A
  • Question : Inquiry for the item from eun****Aug 10, 2019

    Dear seller

    I would like to order 30 pcs (15 pink and 15 green).
    It says not enough stock. May i know when enough will be available?

    Answer : [Re] Inquiry for the item from eun****

    Pink left only 1pc. (Sorry no restock plan or shipment). As for blue 21pc, 16 green and 16 red available.

    Question : [Re] Inquiry for the item from eun****

    Hi i just recieved my order of 32 assorted toothbrushes. Thank u for the quick delivery. I tested all the brushes abt 7 defective but i managed to fix 3. Cld i exchange the remaining 4 tt dont work?

    Answer : [Re] Inquiry for the item from eun****

    Damaged items consists of 3 blue and 1 green. May i replace those with all green? Tnx!

    Question : [Re] Inquiry for the item from eun****

    Sorry what do you mean by damage, broken? Battery not working? For battery related may need to check the direction sometimes they fix in different direction.

    Answer : [Re] Inquiry for the item from eun****

    Battery not working. Checked already. Even fixed 3 due to poor contact at the bottom lead. But the 4 doesnt seem to work despite tt.

    Question : [Re] Inquiry for the item from eun****

    Battery not working. Checked already. Even fixed 3 due to poor contact at the bottom lead. But the 4 doesnt seem to work despite tt.

    Answer : [Re] Inquiry for the item from eun****

    Current stock left with blue and green. So i can sent you these color for replacement?

    Question : [Re] Inquiry for the item from eun****

    Sure. Can i get 4 greens? shld i send back the 4 damaged ones?

    Answer : [Re] Inquiry for the item from eun****

    Ok i will arrange send you 4pc green color and you no need send back the damage one.

    Question : [Re] Inquiry for the item from eun****

    Thank you so much!

    Answer : [Re] Inquiry for the item from eun****

    Np, you are welcome.

  • Question : Inquiry for the item from 234****Dec 17, 2018

  • Question : Inquiry related return and exchange from jel****Dec 02, 2018

    hi, i bought 2 electric toothbrush. one doraemon, one sponge bob. sponge bob working well but doraemon not. the on button is loose causing the battery do not connect well. can i request to exchange another one

    Answer : [Re] Inquiry related return and exchange from jel****

    Currently the blue/doraemon out of stock. Other color ok?

    Question : [Re] Inquiry related return and exchange from jel****

    then green color pls..the blue color at my side how to return?need i post it to you?

    Answer : [Re] Inquiry related return and exchange from jel****

    No need, Ok i will arrange sent you the replacement and tml sent ot post office.

    Question : [Re] Inquiry related return and exchange from jel****

    thank you so much

    Answer : [Re] Inquiry related return and exchange from jel****

    Np, you are welcome :)

  • Question : Inquiry for the item from yam****Oct 08, 2018

    Hi, can i know the kids toothbrush is suitable for kids what age ? Thanks

    Answer : [Re] Inquiry for the item from yam****

    Can be from >age 2 onwards :)

    Question : [Re] Inquiry for the item from yam****

    Ok thanks

    Answer : [Re] Inquiry for the item from yam****

    Np, you are welcome :)

  • Question : Inquiry for the item from chi****Aug 29, 2018

+View all Notice, FAQ, Q&A >>
Silicon Heels Protective Sleeves/Foot Heels/Foot Care/Foot Protect
Silicon Heels Protective Sleeves/Foot Heels/Foot Care/Foot Protect
Item Q&A
  • Question : Inquiry for the item from yu2****Aug 04, 2019

Ice Silk Seamless Pants For Women !! Ice cool/Breathable/Comfortable Super Light
Ice Silk Seamless Pants For Women !! Ice cool/Breathable/Comfortable Super Light
Item Q&A
  • Question : Inquiry for the item from Dar****Aug 03, 2019

    Hi. I going to buy more ice silk panties

    Can you help me? Now Qoo10 limit me to buy 4 only

    Black (M) - 7 pcs
    Beige (M) - 3 pcs

    Ice silk panties

    Answer : [Re] Inquiry for the item from Dar****

    Current promo limited to 4qty only thank you

  • Question : Inquiry related cancel and refund from tan****Feb 26, 2019

    Hi, I have purchase 5 pieces of ice silk panty at size XL. It is much much smaller then the normal XL. Able to do an exchange or refund ?

    Answer : [Re] Inquiry related cancel and refund from tan****

    We have listed the measurement in the item listing with the allowance difference of 2cm +/-

  • Question : Inquiry for the item from res****Feb 21, 2019

  • Question : Inquiry for the item from wsc****Jan 16, 2019

    Hi. I want to purchase with purchase mini sling bag in blue. Where is selection in colour. Please help. Thanks

    Answer : [Re] Inquiry for the item from wsc****

    The mini sling bag is fully sold out. We have tried to change to another pouch however there is an issue on the image.

    Question : [Re] Inquiry for the item from wsc****

    Can you at least send me a photo

    Answer : [Re] Inquiry for the item from wsc****

    This is the set A image. We trying to replace it with the new one but have to wait for Qoo10 to reply abt the issue.

  • Question : Inquiry for the item from yee****Jan 12, 2019

+View all Notice, FAQ, Q&A >>
Koogis Pore Sealer Guarantee Improvement Result in 28days !!
Koogis Pore Sealer Guarantee Improvement Result in 28days !!
Item Q&A
  • Question : Inquiry for the item from 240****Jul 31, 2019

  • Question : Inquiry for the item from lin****Apr 17, 2019

    Hi, I hv finished 2bottles but did not see any results.
    Is it I'm not suitable or shld I continue to try it . Normally how long it take to see result.

    Answer : [Re] Inquiry for the item from lin****

    We have stated need about 28days or 1mth and min 1bottle a week to see some improvement. And some people as from i check base on the feedback and review about 6weeks -8weeks for some.

  • Question : Inquiry for the item from rmd****Mar 22, 2019

  • Question : Inquiry for the item from lin****Mar 15, 2019

  • Question : Inquiry for the item from che****Feb 16, 2019

    Hi, do I need to keep using or can stop after the pores have become smaller?
    Also, what is the expiry?

    Answer : [Re] Inquiry for the item from che****

    Recommend to contiune use for maintence is only 1box a mth. Expiry date Oct 2020.

+View all Notice, FAQ, Q&A >>
Powerful Dust Daddy Brush Vacuum Cleaner/Universal Vacuum/Strong Suction
Powerful Dust Daddy Brush Vacuum Cleaner/Universal Vacuum/Strong Suction
Item Q&A
  • Question : Inquiry for the item from sou****Jul 22, 2019

    Hi seller, what’s the difference between the original dust daddy and version 2?

    Answer : [Re] Inquiry for the item from sou****

    I only know that this is the improve version and the older version is phase out after stock finish.

  • Question : Inquiry for the item from yok****May 19, 2019

    Hi seller
    May I know can this cleaner head attached to Dyson?
    Thank you
    Yoki

    Answer : [Re] Inquiry for the item from yok****

    Sorry not sure we never use dyson brand before. Base on the supplier feedback can use on most vacum cleaner head.

  • Question : Inquiry for the item from tek****Aug 14, 2018

    1) How do I use the rust remover?
    2) How does your rust remover works?

    Answer : [Re] Inquiry for the item from tek****

    Inside the item listing there is a video and pic. Which you need to clean on the surface of the rust part.

  • Question : Inquiry for the item from jas****Apr 01, 2018

    What is the dimension of the micro fibre cloth?

    Answer : [Re] Inquiry for the item from jas****

    You mean the sports towel about 85x34cm.

  • Question : EnquiryMar 21, 2018

    Hi what is the internal diameter of the grey pipe to fit the vacuum cleaner?

    Answer : [Re] Enquiry

    I have measure with ruler 1 side is 3.3cm another side is 3cm

+View all Notice, FAQ, Q&A >>
Fragile Tape/Stationary Tape/OPP Tape
Fragile Tape/Stationary Tape/OPP Tape
Item Q&A
  • Question : Inquiry for the item from c.w****Jul 19, 2019

    Hi, is the Fragile tape available?
    I need 10 roll

    Answer : [Re] Inquiry for the item from c.w****

    Yes available. We have shipment just came yesterday. thank you

Shining Queen Crown Ring/ 2 In 1 Tiara Ring/ring/Love ring/Valentines gift/Handmade ring
Shining Queen Crown Ring/ 2 In 1 Tiara Ring/ring/Love ring/Valentines gift/Handmade ring
Item Q&A
  • Question : Inquiry related return and exchange from chr****Jun 20, 2019

  • Question : Inquiry related delivery from wan****Dec 09, 2018

    Is thr option for qxpress?

    Answer : [Re] Inquiry related delivery from wan****

    Yes there is an option for Qxpress. Or you want to topup to Qxpress?

    Question : [Re] Inquiry related delivery from wan****

    Its ok i opted for normal mail alr...

    Answer : [Re] Inquiry related delivery from wan****

    Ok np, well noted with thanks :)

  • Question : Inquiry from mar****Jun 22, 2018

  • Question : Inquiry for the item from ern****Oct 05, 2017

    Hi the size is 5.5cm equivalent to ?

    Answer : [Re] Inquiry for the item from ern****

    There is a size chart please refer thank you

  • Question : Inquiry for the item from koa****Jun 20, 2017

    Hi. Is it normal that the mermaid necklace silver is not shiny? It look tarnish. And the tiara ring, the diamond drop after three days. Now that the diamond is dropped,It seems like one of the bottom tong is too soft, I can easily bend it with my finger.

    Answer : [Re] Inquiry for the item from koa****

    Yes its normal. For the 2nd Gen ring, you cannot adjust too big/wide as it will cause the impact for the small diamond to drop. We have highlight this as warning on the listing page.

    Question : [Re] Inquiry for the item from koa****

    Is the big diamond that drop.

    Answer : [Re] Inquiry for the item from koa****

    Is the big diamond that drop.

    Question : [Re] Inquiry for the item from koa****

    The big center one?

    Answer : [Re] Inquiry for the item from koa****

    Yes. The big centre one.

    Question : [Re] Inquiry for the item from koa****

    Ok i will arrange sent you a replacement next monday by normal mail delivery thank you

+View all Notice, FAQ, Q&A >>
[CNY SALES] Geneva LED WATCH  | Cool flash lights | Luxurious diamond
[CNY SALES] Geneva LED WATCH | Cool flash lights | Luxurious diamond
Item Q&A
  • Question : Inquiry for the item from 260****Jul 14, 2019

    I want to buy the pink watch.
    I want to add purchase with purchase at $0.90.
    What colours is A2,A3,A4,A5,A6,A7?
    Thank you

    Answer : [Re] Inquiry for the item from 260****

    The purchase with purchase 1 is the pouch and you can scroll down for each design of A2 to A7.

  • Question : Inquiry for the item from chr****Dec 20, 2018

  • Question : Inquiry for the item from joh****Dec 16, 2018

    Hi, may I know if you will have the Green Watch available again? Thank you!

    Answer : [Re] Inquiry for the item from joh****

    Dear Customer, the next restock is Jan and will take about 2 weeks for the shipment arrival. thank you

    Question : [Re] Inquiry for the item from joh****

    Thank you for your reply!
    When in January will I be able to start place my order for this Green Watch? Thank you!

    Answer : [Re] Inquiry for the item from joh****

    Sure you can check the stock option and place the order :)

Handy Stitch Handheld Sewing Machine/ Mini Sewing Machine/ Compact size/ Sewing/ Mini
Handy Stitch Handheld Sewing Machine/ Mini Sewing Machine/ Compact size/ Sewing/ Mini
Item Q&A
  • Question : Inquiry related return and exchange from nm_****Jun 22, 2019

    hi seller

    i jus received the mini sewing machine but its not working after i plug in the power supply n foot pedal..

    can u pls advise?

    thanks...

    Answer : [Re] Inquiry related return and exchange from nm_****

    My advise is to double check again before sent back for us to check. Check and test with battery and switch?

    Question : [Re] Inquiry related return and exchange from nm_****

    Hi seller, i tried already but stil not working... can u pls advisefor exchange or refund?

    Answer : [Re] Inquiry related return and exchange from nm_****

    hi seller .. i am still waiting for ur reply.

    Question : [Re] Inquiry related return and exchange from nm_****

    hi seller .. i am still waiting for ur reply.

    Answer : [Re] Inquiry related return and exchange from nm_****

    dear seller, plese reply ASAP!

    Question : [Re] Inquiry related return and exchange from nm_****

    ?????

  • Question : Inquiry related delivery from nis****Apr 22, 2019

    Hi how do i get the free shipping? Spending above 40 but still reflected delivery fee. Thanks

    Answer : [Re] Inquiry related delivery from nis****

    The Shipping must be under same shipping group. Example selected all orders shipping under Qxpress. If you select normal mail for this item cost $10 and $30 item under Qxpress will be different shipping group.

  • Question : Inquiry related delivery from Dre****Jan 29, 2019

    May I know when are you shipping my order????

    Answer : [Re] Inquiry related delivery from Dre****

    Dear Customer, sorry there is some issue on the stock. Can i cancel your order as this will take quite long to resolve? thank you

  • Question : Inquiry for the item from sno****Oct 26, 2018

    Can I use ac adapter instead of battries?

    Answer : [Re] Inquiry for the item from sno****

    Nope cannot

  • Question : Yet to receive itemApr 16, 2018

    Hi, it has been 1 week since I order and paid for the item. May I know when can I expect to receive it? Thanks.

    Answer : [Re] Yet to receive item

    Dear Customer, sry for the delay due to shipment screw up. Shipment delay about 1 week and we will sent out asap thank you

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Ice Silk Pants Men/Cool breathable Ultra Thin and Super light
Ice Silk Pants Men/Cool breathable Ultra Thin and Super light
Item Q&A
  • Question : Inquiry for the item from xav****Jun 26, 2019

    do you use qoo10s size chart?

    Answer : [Re] Inquiry for the item from xav****

    In the item listing we have insert the size chart.

  • Question : Inquiry related delivery from soh****Mar 21, 2019

    Hi May i know when will you ship out my orders?

    Answer : [Re] Inquiry related delivery from soh****

    Sorry i have sent today.

  • Question : Inquiry for the item from gab****Dec 30, 2018

  • Question : Inquiry for the item from tan****Dec 03, 2018

    Is buy 3 get 1 free still valid?

    Answer : [Re] Inquiry for the item from tan****

    Yes its avaible for this item listing :)

    Question : [Re] Inquiry for the item from tan****

    Hi seller recently I brought 3pcs but u send only 3pcs, I thought buy 3 get 1 free, u should send 4 correct?

    Answer : [Re] Inquiry for the item from tan****

    I had attached the order, it 3 color and 2 size, and the free unit I put on note the color and size too.

    Question : [Re] Inquiry for the item from tan****

    Follow on above query.

    Answer : [Re] Inquiry for the item from tan****

    Follow on above query.

    Question : [Re] Inquiry for the item from tan****

    Follow on above query.

    Answer : [Re] Inquiry for the item from tan****

    Follow on above query.

    Question : [Re] Inquiry for the item from tan****

    Sorry above attachment all are same, this attachment is the last order no.

    Answer : [Re] Inquiry for the item from tan****

    Sorry i check our packer have overlook the missing foc pc. I will arrange to sent out on monday to post office.

    Question : [Re] Inquiry for the item from tan****

    Thanks so much seller, once I receive the item, will acknowledge the receive.

    Answer : [Re] Inquiry for the item from tan****

    Np, you are welcome :)

  • Question : Inquiry for the item from gox****Nov 22, 2018

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[★1 Free 1 Now★] !!JAPAN BEST SELLING MUNAFIE/HIGH QUALITY 360-DEGREE SUPER HIGH WAIST UNDERWEAR/SLIMMIN★
[★1 Free 1 Now★] !!JAPAN BEST SELLING MUNAFIE/HIGH QUALITY 360-DEGREE SUPER HIGH WAIST UNDERWEAR/SLIMMIN★
Item Q&A
  • Question : Inquiry for the item from Phy****Jun 23, 2019

  • Question : Inquiry for the item from obr****Mar 03, 2019

  • Question : Inquiry for the item from Jaz****Feb 18, 2019

  • Question : Inquiry for the item from 233****Jan 11, 2019

  • Question : Inquiry for the item from SSS****Jan 04, 2019

    L size bra in pink or beige or white.
    Pls confirm that the stock is coming next week? If so, can u pls update the qty, so that I can purchase now, to make use of the current Q10 discount coupon that I hv ? I do not mind waiting, so long stock can be in before end Jan. Pls adv?

    Answer : [Re] Inquiry for the item from SSS****

    The stock is here today . But i have left with for Bra size L beige 20pc black 20pc and white 8pc. I have add in the inventory you can make the purchase from there thank you

+View all Notice, FAQ, Q&A >>
Makeup Oil Control Paper /Clearance Price Now /Cleansing Oil ready makeup/Charcoal Oil Control Paper
Makeup Oil Control Paper /Clearance Price Now /Cleansing Oil ready makeup/Charcoal Oil Control Paper
Item Q&A
  • Question : Inquiry for the item from sul****Jun 22, 2019

    How many pcs of paper in 1 book of oil control paper.

    Answer : [Re] Inquiry for the item from sul****

    30pc per packet

Tile Grout Marker Pen ( non toxic ) Kitchen Bathroom/Tiles/Tile Marker
Tile Grout Marker Pen ( non toxic ) Kitchen Bathroom/Tiles/Tile Marker
Item Q&A
  • Question : Inquiry for the item from 234****Jun 15, 2019

  • Question : order 603382973 - 2april till now not received, seller no responseMay 16, 2018

  • Question : Inquiry related cancel and refund from mic****May 09, 2018

Hand Roll Vacuum Storage Bag/Travel Bag/Travel Items
Hand Roll Vacuum Storage Bag/Travel Bag/Travel Items
Item Q&A
  • Question : Inquiry for the item from 240****Jun 14, 2019

    Hi, you allow store pickup? I am looking for about 5 medium size bags...

    Answer : [Re] Inquiry for the item from 240****

    Sorry we do not have self collect. But if you are urgent you can use Qxpress delivery which is only 1-2day only.

Clearance Sales Taiwan Handmade Music Box /Best Gift/Retail price up to $89.90
Clearance Sales Taiwan Handmade Music Box /Best Gift/Retail price up to $89.90
Item Q&A
  • Question : Inquiry for the item from tkl****Jun 10, 2019

  • Question : Inquiry for the item from moo****Feb 02, 2019

  • Question : Inquiry for the item from yaj****Jan 14, 2019

    Will u have restock for no. 3 & 7?

    Answer : [Re] Inquiry for the item from yaj****

    Sorry item on clearance no longer restock.

  • Question : Inquiry related delivery from Mon****Dec 26, 2018

    Possible to do pick up from the shop?

    Answer : [Re] Inquiry related delivery from Mon****

    Sorry we do not have self collect/pickup at store. For urgent case you can choose Qxpress delivery which is only 1-2day only.

  • Question : Inquiry for the item from hui****Sep 28, 2018

    Any restock for Christmas series and birthday cake

    Answer : [Re] Inquiry for the item from hui****

    Yes but around Nov restock for Xmas sales :)

+View all Notice, FAQ, Q&A >>
Travel Bag Organizer (Clearance Sales Now)/All your travel needs/Travel Essentials Necessities
Travel Bag Organizer (Clearance Sales Now)/All your travel needs/Travel Essentials Necessities
Item Q&A
  • Question : Inquiry for the item from Bg.****May 25, 2019

    May I know if any stock for Model A many colour is ok). Thank you.

    Answer : [Re] Inquiry for the item from Bg.****

    Sorry currently all type A is out of stock.

  • Question : Inquiry for the item from pui****Feb 18, 2019

  • Question : Travel Bag C1, C2, C3, C4Sep 27, 2018

  • Question : Inquiry related delivery from ann****Aug 20, 2018

    Hi,
    If I place an order today, can I receive it by next Wednesday using normal singpost mail? Thank you for your advise.

    Answer : [Re] Inquiry related delivery from ann****

    For normal mail delivery parcel delivery is 2-5 working days (Exclude Sat/Sun) As stated in singpost website the link here http://www.singpost.com/send-receive/sending-within-singapore/ordinary-mail-local And not all the parcel will receive it within this period. So is like if no delay is possible however if delay will not be able to make it. But most will get it within the period but no 100% gurantee.

  • Question : Inquiry for the item from Blu****Aug 02, 2018

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