Q&A board

Q & A Lists
Item Question & Answer
[SHI FU GE] Thai Style Fish Curry Fish and Claypot Fish Head Curry Promotion. Must Try Bestseller
[SHI FU GE] Thai Style Fish Curry Fish and Claypot Fish Head Curry Promotion. Must Try Bestseller
Item Q&A
  • Question : Inquiry for the item from yan****May 22, 2019

    Normal price 25.00 but shop coupon 15% off cannot be applied. Why?

    It seems that no items can use this coupon?

    Thanks

    Answer : [Re] Inquiry for the item from yan****

    do let us check

  • Question : Inquiry for the item from kar****May 18, 2019

    Hello it have been days so how? Kindly reply regarding my order. During promotion u guys say min order and we can buy 9.90 Curry n pay & 3 shipping. After paying of 14.90 and 12.90 for 2 sets n call in to request shipping u guys demand top up order to $30 before shipping. Asked u days ago u ask for my address but no reply.

    Answer : [Re] Inquiry for the item from kar****

    hi our colleague will call you

  • Question : Inquiry for the item from yan****May 17, 2019

    Do u deliver if we order less than 38 bucks n pay 3 fee for delivery? Thanks

    Answer : [Re] Inquiry for the item from yan****

    hi min purchase for delivery is $30

  • Question : Inquiry for the item from lan****May 17, 2019

    If i make a purchase today, when is the last day to redeem the curry fish head?

    Answer : [Re] Inquiry for the item from lan****

    hi its 1month validity

  • Question : Inquiry for the item from 212****May 17, 2019

    i Seller, You have stated 3 methods of cooking (Thai, Curry & Claypot). So, when telephone 6 5555 300, I have to tell your staff which method of cooking I want and for reservation how many days or how many hours in advance. I have to inform your staff.

    Answer : [Re] Inquiry for the item from 212****

    hi yes

+View all Notice, FAQ, Q&A >>
[食福閣 SHIFUGE] NEW ! 3 Dishes 1 Soup for 4 Pax! Order for your dinner tonight!
[食福閣 SHIFUGE] NEW ! 3 Dishes 1 Soup for 4 Pax! Order for your dinner tonight!
Item Q&A
  • Question : Inquiry related delivery from yvo****May 18, 2019

    Lunch time can send ? Around11.00am-12pm ?

    Answer : [Re] Inquiry related delivery from yvo****

    hi our earliest timing is 1pm - 1.15pm

  • Question : Inquiry for the item from jen****Apr 04, 2019

    Hi seller,
    Do u allow to add on another dish w/o charging shipping? Can arrange for sat evening delivery?

    Answer : [Re] Inquiry for the item from jen****

    yeap! possible! do make it during reservations time

  • Question : VOUCHER EXPIREDNov 08, 2018

    Hi

    I just checked my voucher expired. is there anyway i can still order the food but maybe i willing to top up the delivery fee or something? I really never noticed as i 1 month did login to qoo10 and i totally forgot abt it. Pls help to check and advice. thanks

    Answer : [Re] VOUCHER EXPIRED

    hi yes its possible

    Question : [Re] VOUCHER EXPIRED

    Hi. Thanks for ur goodwill. Pls kindly advice how should I proceed to order with qoo10 promotion vouchers which I bought?

    Answer : [Re] VOUCHER EXPIRED

    hi you can make your reservations via www.shifuge.sg else dial 65555300

  • Question : Inquiry related delivery from ham****Oct 02, 2018

    Hi may ask if there delivery charges for promo set which was going on earlier...and may ask if order by phone.do u open at 12 or can we call at 10 plus to deliver at noon ? When can call in and order.

    Answer : [Re] Inquiry related delivery from ham****

    hi you can call at 11.30am onwards

  • Question : Inquiry related delivery from lee****Sep 30, 2018

+View all Notice, FAQ, Q&A >>
[食福閣 SHIFUGE] SINGLE! Crab In Da Bag IMPERIAL POT 单蟹帝国袋 600gm! New Arrival!
[食福閣 SHIFUGE] SINGLE! Crab In Da Bag IMPERIAL POT 单蟹帝国袋 600gm! New Arrival!
Item Q&A
  • Question : Inquiry for the item from cbl****May 17, 2019

    Can the sauce be less spicy as my kids love to eat a little spiciness only.

    Answer : [Re] Inquiry for the item from cbl****

    hi yes!

    Question : [Re] Inquiry for the item from cbl****

    So isn't I indicate at the comment when I buy?

    Answer : [Re] Inquiry for the item from cbl****

    hi yeap!

  • Question : Inquiry related delivery from hen****May 17, 2019

  • Question : Inquiry for the item from agh****May 17, 2019

    Hi seller, if I place order now will it be able to deliver tmr evening. Please advise. Thank you

    Answer : [Re] Inquiry for the item from agh****

    hi yeap! upon purchase do make your reservation via www.shifuge.sg else dial 6555 5300

  • Question : Inquiry for the item from cob****May 16, 2019

  • Question : Inquiry for the item from 260****May 16, 2019

+View all Notice, FAQ, Q&A >>
[食福閣 SHI FU GE] Prawn Paste Chicken 虾酱鸡
[食福閣 SHI FU GE] Prawn Paste Chicken 虾酱鸡
Item Q&A
  • Question : Inquiry related delivery from joy****May 17, 2019

    Do you deliver on Sunday, Public holiday and eve?

    Answer : [Re] Inquiry related delivery from joy****

    hi yes!

  • Question : Inquiry for the item from yan****May 16, 2019

    How many pieces in medium n large size?

    Thanks

    Answer : [Re] Inquiry for the item from yan****

    hi its 10pieces and 15pieces

  • Question : Inquiry for the item from jin****May 15, 2019

    Small size how many piece in total?

    Answer : [Re] Inquiry for the item from jin****

    hi 7 pieces in total

  • Question : Inquiry related delivery from kar****Jan 01, 2019

  • Question : Inquiry for the item from sze****Jan 27, 2018

+View all Notice, FAQ, Q&A >>
[食福閣 SHI FU GE] Hokkien Prawn Mee 福建虾面
[食福閣 SHI FU GE] Hokkien Prawn Mee 福建虾面
Item Q&A
  • Question : Inquiry for the item from yan****May 16, 2019

    U sell the same one in the advertising banner or different one black mee?

    I want to buy the one in the advert. Do i need to specify this choice? Why don't you just sell the one in the advert instead of black one?

    Thanks

    Answer : [Re] Inquiry for the item from yan****

    hi yes its the same

    Question : [Re] Inquiry for the item from yan****

    Buyers reviews showed 2 types black n yellow mee.

    So do i need to specify yellow mee? Thanks

[SHIFUGE] 1 Main 1 Meat 1 Soup for 2 Pax! Order for your dinner tonight!
[SHIFUGE] 1 Main 1 Meat 1 Soup for 2 Pax! Order for your dinner tonight!
Item Q&A
  • Question : Inquiry for the item from Tom****May 02, 2019

    Hi Seller,

    Good day.

    We are big eaters.

    Can we request for bigger portion
    for the Dry Hor Fun - requesting @
    the Memo to Seller Section?

    Thank you.

    Answer : [Re] Inquiry for the item from Tom****

    sure! but top up is needed
    do call 6555 5300 and inform our colleagues!

  • Question : Inquiry for the item from pre****May 02, 2019

    Hi
    Can increase the qty per person to get at promo price? Used to be 3 qty per pax but now only 1

    Answer : [Re] Inquiry for the item from pre****

    hi will feedback to qoo10

  • Question : Inquiry for the item from pre****Apr 25, 2019

    Any more time sale?

    Answer : [Re] Inquiry for the item from pre****

    hi as of now nope..

  • Question : Inquiry for the item from pre****Apr 05, 2019

    Hi
    Instead of chicken, can have other meat variety like sweet and sour fish?

    Answer : [Re] Inquiry for the item from pre****

    hi yes its possible

    Question : [Re] Inquiry for the item from pre****

    Can you add into the option? Or I choose any chicken meat and call up to change to sweet and sour fish?

  • Question : Inquiry for the item from fir****Apr 04, 2019

+View all Notice, FAQ, Q&A >>
[食福閣 Shi Fu Ge] Salted Fish Fried Rice 咸鱼炒饭
[食福閣 Shi Fu Ge] Salted Fish Fried Rice 咸鱼炒饭
Item Q&A
  • Question : Inquiry for the item from you****Apr 19, 2019

    Hi, you have option small, medium and large, may i know the different sizes are for how many pax? Thanks.

    Answer : [Re] Inquiry for the item from you****

    hi
    small is for 1-2
    medium is for 3-5
    large 5-7

    Question : [Re] Inquiry for the item from you****

    Thanks for your prompt reply

  • Question : Inquiry from lay****Jun 03, 2018

    I have arranged delivery of cart no. 118330833 together with cart nos. 118330018 and 118330271. Pls refund $4 shipping fee. Thanks.

    Answer : [Re] Inquiry from lay****

    ok

    Question : [Re] Inquiry from lay****

    Pls advise when the $4 delivery fee will be refunded. Thanks.

    Answer : [Re] Inquiry from lay****

    Hi it had been refund. waiting for qoo10 side to process will do maybe another 1-3 working days?

    Question : [Re] Inquiry from lay****

    Hi, I have not received the refund. Pls advise.

    Answer : [Re] Inquiry from lay****

    Hi, I have not received the refund. Pls advise.

    Question : [Re] Inquiry from lay****

    I have yet to receive $4 refund of delivery charge. It has been 1 month. Pls check and advise. Thanks.

    Answer : [Re] Inquiry from lay****

    Hi, you replied on 16 Jun to wait for Q10 to process refund within 1 to 3 working days. Waited 1 month but no sign of refund. What is happening? Pls respond, thanks.

    Question : [Re] Inquiry from lay****

    hi can i have your order number?

    Answer : [Re] Inquiry from lay****

    Cart no. 118330833 order no. 254326497 delivered on 20 May 2018.

    Question : [Re] Inquiry from lay****

    ok. do let me check

  • Question : DeliveryMay 06, 2016

    Do your deliver to Jurong island?

    Answer : [Re] Delivery

    hm... tricky question if public has access to there shouldnt be a problem i suppose?

  • Question : deliveryMar 01, 2016

    After i buy from qoo10, how to indicate date and time for delivery?

    Answer : [Re] delivery

    hi after buying do call us at 6555 5300 to reserve your date and time for delivery

[食福閣 SHIFUGE] Chili Crab | Pepper | XO Soup | Salted Egg Feast! 2 x 600GM - 700GM! FREE PRAWN PASTE CHICKEN! FREE 2 X RICE! SAME DAY DELIVERY!
[食福閣 SHIFUGE] Chili Crab | Pepper | XO Soup | Salted Egg Feast! 2 x 600GM - 700GM! FREE PRAWN PASTE CHICKEN! FREE 2 X RICE! SAME DAY DELIVERY!
Item Q&A
  • Question : Inquiry related delivery from cyn****Mar 26, 2019

  • Question : Inquiry for the item from 0m2****Mar 24, 2019

    Tried to order using webpage, do I order each item separately? The free prawn paste chicken is only shown in small, medium, large. I choose medium?

    Answer : [Re] Inquiry for the item from 0m2****

    Your webpage does not show this 2x crab, chicken and rice as a whole package.

    Question : [Re] Inquiry for the item from 0m2****

    hi yes you can order seprately and key in the order or cart number

    Answer : [Re] Inquiry for the item from 0m2****

    So for the chicken, do I order small or medium size?

  • Question : Inquiry for the item from lay****Mar 23, 2019

    Can request 1 bee hoon soup and 1 chilli crab?

    Answer : [Re] Inquiry for the item from lay****

    sorry cant... must same flavours

  • Question : Inquiry for the item from Min****Mar 22, 2019

    this promo is with FREE delivery?

    Answer : [Re] Inquiry for the item from Min****

    er.. ya?

  • Question : Inquiry for the item from dre****Oct 30, 2018

    Hi, is the salted egg crabs spicy?

    Answer : [Re] Inquiry for the item from dre****

    hi there is a little red chilli to bring our the aroma can request without it

+View all Notice, FAQ, Q&A >>
[食福閣 SHIFUGE] 3 Dishes 1 Soup for 4 Pax! Order for your dinner tonight!
[食福閣 SHIFUGE] 3 Dishes 1 Soup for 4 Pax! Order for your dinner tonight!
Item Q&A
  • Question : Inquiry from ale****Mar 16, 2019

    Hi if order tomoro. Sent over same day or

    Answer : [Re] Inquiry from ale****

    hi upon purchase do make your reservations with us with your order or cart number via www.shifuge.sg else dial 65555300

  • Question : Inquiry for the item from ren****Jan 17, 2019

  • Question : Inquiry for the item from chu****Dec 01, 2018

    Dear Seller,
    Family member cannnit take tomyam May I know how to choose seafood soup. There is no option for seafood soup. Thanks
    Yours sincerely,
    Adeline

    Answer : [Re] Inquiry for the item from chu****

    hi upon reservations you could select and make a change

    Question : [Re] Inquiry for the item from chu****

    Okay, noted. Thanks.

  • Question : Inquiry for the item from tan****Oct 31, 2018

    Mongolia pork spicy ?

    Answer : [Re] Inquiry for the item from tan****

    hi a little black pepper spice

  • Question : Inquiry related delivery from the****Oct 02, 2018

    Hi,

    Would like to enquire for delivery to punggol on 7 oct 6pm.

    Best Regards,
    Theresa

    Answer : [Re] Inquiry related delivery from the****

    hi please do make your reservations with us via www.shifuge.sg else dial us at 6555 5300

+View all Notice, FAQ, Q&A >>
[Highly Recommended] Shifuge CNY Yusheng Promotion
[Highly Recommended] Shifuge CNY Yusheng Promotion
Item Q&A
  • Question : Inquiry for the item from yvo****Jan 27, 2019

    What is 100% Vegan salmon?

    Answer : [Re] Inquiry for the item from yvo****

    its not actual raw salmon
    its carrot made into salmon like taste.

  • Question : Inquiry related delivery from sal****Jan 26, 2019

    Hi how do I request delivery on 3 Feb? And is it still available? The price include the pig design Yu Sheng? Thanks

    Answer : [Re] Inquiry related delivery from sal****

    hi pricr does not include pig design yu sheng.
    you can request delivery via www.shifuge.sg else dial 6555 5300

  • Question : Inquiry related delivery from lph****Jan 25, 2019

    Hi
    How to name a date from u or I for delivery in thr process of making my purch?
    Tq

    Answer : [Re] Inquiry related delivery from lph****

    hi. you can make your order via www.shifuge.sg else dial 6555 5300

[食福閣 SHIFUGE] CNY Bundle for 4 pax to 7 pax! ORDER NOW FOR Chinese New Year!!
[食福閣 SHIFUGE] CNY Bundle for 4 pax to 7 pax! ORDER NOW FOR Chinese New Year!!
Item Q&A
  • Question : Inquiry for the item from kim****Jan 24, 2019

    Do you have delivery on 4 Feb 2019 , eve of cny?

    Answer : [Re] Inquiry for the item from kim****

    hi yes

  • Question : Inquiry for the item from mae****Feb 01, 2018

    Hi, may I know what’s inside the imperial pot for the Cny bundle? Thanks!

    Answer : [Re] Inquiry for the item from mae****

    Prawns
    Clams
    Mussels
    Crabs
    Corns
    Potatos

    Question : [Re] Inquiry for the item from mae****

    So the imperial pot for the Cny bundle has the same ingredients as the crab in a bag??

    Answer : [Re] Inquiry for the item from mae****

    Hi yeap! It is the imperial pot

    Question : [Re] Inquiry for the item from mae****

    Hi, ok noted with thanks! Will place order. Thanks!

    Answer : [Re] Inquiry for the item from mae****

    Np

  • Question : Inquiry for the item from jac****Feb 01, 2018

    Hi! So this bundle is available for cny eve?

    Answer : [Re] Inquiry for the item from jac****

    Hi yes it is

  • Question : Inquiry for the item from sze****Jan 27, 2018

    Is this available on cny eve around 5-6pm? What other cny eve items are available? The ala carte dishes available?

    Answer : [Re] Inquiry for the item from sze****

    Hi yes available.only cny eve lnly cny dishes is available

  • Question : Add crab in a bagJan 15, 2018

    Hi, is it possible to add crab in a bag for CNY order?

    Answer : [Re] Add crab in a bag

    Hi yes!

    Question : [Re] Add crab in a bag

    Even during CNY?? As last time it was not allow to do so.

    Answer : [Re] Add crab in a bag

    Hi yes its possible. But crab in da bag only via shifuge.sg

[食福閣 SHIFUGE] CNY Bundle for 8 pax to 12 pax! ORDER NOW FOR Chinese New Year!!
[食福閣 SHIFUGE] CNY Bundle for 8 pax to 12 pax! ORDER NOW FOR Chinese New Year!!
Item Q&A
  • Question : Inquiry for the item from han****Jan 01, 2019

  • Question : Inquiry for the item from han****Dec 21, 2018

  • Question : Redemption EnquiryJan 13, 2018

    Hello ShiFuGe, is it possible to purchase the voucher today and redeem for the 15th FEB 18? Please advise.

    Answer : [Re] Redemption Enquiry

    Hi yes! On the 15th feb we only serve cny bundle

[食福閣 SHIFUGE] 阿嬷C蛤 Granny Cockles Approx 1 kg [Serves Best with Beer]
[食福閣 SHIFUGE] 阿嬷C蛤 Granny Cockles Approx 1 kg [Serves Best with Beer]
Item Q&A
  • Question : Inquiry related delivery from vam****Dec 26, 2018

  • Question : Inquiry related delivery from csl****Sep 08, 2018

    Hi ! I have purchased tze char 3in1 dishes, can i tag on along so that i can save my delivery fee since all will be come together the same day :)

    Answer : [Re] Inquiry related delivery from csl****

    yeap! not an issue!

  • Question : Are the Cockles cooked?Jul 11, 2018

    Hi, are the cockles blanched or raw?

    Answer : [Re] Are the Cockles cooked?

    hi its half cooked

    Question : [Re] Are the Cockles cooked?

    can we request for cockle to be fully blanched when we place order?

    Answer : [Re] Are the Cockles cooked?

    hi its already cooked

    Question : [Re] Are the Cockles cooked?

    is it fully cooked or half cooked?

    Answer : [Re] Are the Cockles cooked?

    hi its half cooked. near to 3/4 cooked

    Question : [Re] Are the Cockles cooked?

    your response is fast .... never tried before not sure if not fully cooked will cause stomach upset

    Answer : [Re] Are the Cockles cooked?

    yeah.... but around 3/4 cooked ok de.. quite a few buyers ordered so far so good

  • Question : Inquiry for the item from all****Jul 11, 2018

    Is tis cockles cold or warm dish?
    Spicy?
    I bought a Crab in bag last wk. If i buy tis deal today, can i combine to get free delivery?

    Answer : [Re] Inquiry for the item from all****

    hi its a cold dish. yes can be combined and delivery charges could be waived as long as the order amount cross our foc delivery amount

[食福閣 SHI FU GE] Honey Milk Pork Cubes 奶油花肉
[食福閣 SHI FU GE] Honey Milk Pork Cubes 奶油花肉
Item Q&A
[食福閣 SHI FU GE] White Bee Hoon 白米粉
[食福閣 SHI FU GE] White Bee Hoon 白米粉
Item Q&A
[食福閣 SHI FU GE] Salted Egg Prawns 咸蛋虾
[食福閣 SHI FU GE] Salted Egg Prawns 咸蛋虾
Item Q&A
  • Question : Inquiry for the item from tan****Oct 23, 2018

    Medium will have around how many prawns?

    Answer : [Re] Inquiry for the item from tan****

    hi around 7-8 big prawns 大明虾

  • Question : Inquiry from dda****Jun 03, 2018

    I have arranged delivery of cart no. 118330018 together with cart nos. 118330271 and 118330833. Pls refund $4 shipping fee. Thanks.

    Answer : [Re] Inquiry from dda****

    ok

    Question : [Re] Inquiry from dda****

    Hi Seller, I have not received the $4 delivery fee refund. Pls advise. Thanks.

    Answer : [Re] Inquiry from dda****

    Hi Seller, can you check the status of refund? Thanks

    Question : [Re] Inquiry from dda****

    Hi Seller, I have not received the refund as promised. Pls expedite.

    Answer : [Re] Inquiry from dda****

    Hi Seller, pls reply my query on refund. It's almost 1 month.

    Question : [Re] Inquiry from dda****

    Hi it's already refund on our end. we will check with qoo10

    Answer : [Re] Inquiry from dda****

    Hi what's the status? Strangely, I have received delivery fee refund for cart delivered on 24 Jun. This was delivered much earlier but refund not received. Pls check with Qoo10. Thanks.

    Question : [Re] Inquiry from dda****

    alright.

    Answer : [Re] Inquiry from dda****

    Hi, pls advise why Qoo10 is taking so long to credit my account. The most recent delivery was credited but not the earlier delivery. Something is very wrong. Thanks.

    Question : [Re] Inquiry from dda****

    can provide me with the order number? ill write in to qoo10 and check for ya

    Answer : [Re] Inquiry from dda****

    Cart no. 118330018 order no. 254324294 delivered on 20 May 2018.

    Question : [Re] Inquiry from dda****

    How is it, seller?

    Answer : [Re] Inquiry from dda****

    still waiting for qoo10 reply. we had done on our end already previously not sure why qoo10 did not process to you

    Question : [Re] Inquiry from dda****

    I can't query Qoo10 as the refund was not initiated by me. Qoo10 should not delay this way. Can you follow up? Thanks.

  • Question : Inquiry for the item from dda****May 20, 2018

    Hi Seller, I have ordered small before and was given 7 prawns. Now I ordered medium and was also given 7 prawns (pls see photo). Was there a mistake? Frankly 7 prawns for $24 is too expensive.

    Answer : [Re] Inquiry for the item from dda****

    hi your order number please?

    Question : [Re] Inquiry for the item from dda****

    Cart no. 118330018. Delivered today at 2pm

    Answer : [Re] Inquiry for the item from dda****

    ok our colleague will call you soon

  • Question : Inquiry for the item from cla****Jan 26, 2018

  • Question : Refund of delivery feeDec 14, 2017

    Hi Seller, I have arranged delivery of cart nos. 114617562, 114618645 and 115017878 together. Pls advise when you will refund $4 x 3 carts. Thank you.

    Answer : [Re] Refund of delivery fee

    Hi u had paid the delivery charges seperately?

    Question : [Re] Refund of delivery fee

    Yes. I paid $4 per cart.

    Answer : [Re] Refund of delivery fee

    Ok will do

+View all Notice, FAQ, Q&A >>
[食福閣 SHIFUGE] 7th Month Mini Buffet! 阿飘节快乐! - 15pax / 20pax / 30paxPrices Range From $108 $118 $168
[食福閣 SHIFUGE] 7th Month Mini Buffet! 阿飘节快乐! - 15pax / 20pax / 30paxPrices Range From $108 $118 $168
Item Q&A
  • Question : Inquiry for the item from din****Aug 20, 2018

    How many dishes are there?

    Answer : [Re] Inquiry for the item from din****

    hi 3 dishes of your choices serves 15 20 or 30 pax

  • Question : Inquiry for the item from cla****Aug 16, 2018

    Does it mean 15pax@$108 for 1 rice/noodle.. 1 meat n 1 veg??

    Wonder who will order??

    Answer : [Re] Inquiry for the item from cla****

    ????

[食福閣 SHI FU GE] Hotplate Beancurd 铁板豆腐
[食福閣 SHI FU GE] Hotplate Beancurd 铁板豆腐
Item Q&A
  • Question : Inquiry for the item from pur****Jul 14, 2018

    How long can the voucher be kept after purchase?

    Answer : [Re] Inquiry for the item from pur****

    hi it will be 1month

  • Question : Inquiry for the item from eml****Jan 20, 2018

  • Question : Delivery on 15 FebJan 10, 2018

    Hi, do you deliver on 15 Feb? Thanks.

    Answer : [Re] Delivery on 15 Feb

    Hi yes but only cny packages.

  • Question : [About Item] Related InquiriesDec 04, 2016

    Can I check if the portion is good for how many pax? Is it small size for this price and we will need to top up if we have 6pax. If top up, can I know how much.

    It states $5 delivery, if I combine and above $120, should be free right?

    Answer : [Re] [About Item] Related Inquiries

    Hi yes combine order of $120 and above delivery charge is waived.

    Small serves 1-3pax
    Med serves 3-5pax
    Large serves 5-7pax

[食福閣 SHI FU GE] Prawn Omelette 虾仁蛋
[食福閣 SHI FU GE] Prawn Omelette 虾仁蛋
Item Q&A
  • Question : Cart no. 119583065Jun 30, 2018

    I have ordered 2 extra dishes together with 3 dishes 1 soup set. Total more than $48 but was charged $4 delivery fee which you said can be refunded. Delivery was on 24 Jun 2018. Pls process the refund of $4 delivery fee. Thanks.

    Answer : [Re] Cart no. 119583065

    Ok.

  • Question : Inquiry from dav****Jun 03, 2018

    I have arranged delivery of cart no. 118330271 together with cart nos. 118330018 and 118330833. Pls refund $4 shipping fee. Thanks.

    Answer : [Re] Inquiry from dav****

    ok

    Question : [Re] Inquiry from dav****

    I have not received the refund. Pls advise. Thanks.

    Answer : [Re] Inquiry from dav****

    Hi Seller, pls advise status of refund of delivery charge. Thanks.

  • Question : Shipping chargeJun 01, 2016

    Hi seller if I order 5-6 items do I pay only one $5 shipping fee ?

    Answer : [Re] Shipping charge

    yes only 1 shipping fee

[食福閣 SHI FU GE] Fish Maw w Sea Cucumber 海參鱼漂
[食福閣 SHI FU GE] Fish Maw w Sea Cucumber 海參鱼漂
Item Q&A
  • Question : how many pieces of fish maw and sea cucumber each in the servingMay 22, 2018

    Dear seller
    before I order , I like to know how many pieces of sea cucumber and how many pieces of fish maw in the
    serving.. thank you

    Answer : [Re] how many pieces of fish maw and sea cucumber each in the serving

    small-海参7pcs 鱼票7pcs
    medium-9/10
    large-12/13

    Question : [Re] how many pieces of fish maw and sea cucumber each in the serving

    thank you very much

    Answer : [Re] how many pieces of fish maw and sea cucumber each in the serving

    ? replied u previously already

    small-sea cucumber 7pcs fish maw 7pcs
    medium-9/10
    large-12/13

  • Question : Delivery on 7 Feb, CNY eve?Jan 31, 2016

    Hi,

    Please advise if delivery is available on 7 Feb, CNY eve?

    Answer : [Re] Delivery on 7 Feb, CNY eve?

    hi yes! only poon choy and cny packages!

[食福閣 Shi Fu Ge] Pineapple Fried Rice 黄利炒饭
[食福閣 Shi Fu Ge] Pineapple Fried Rice 黄利炒饭
Item Q&A
  • Question : Inquiry for the item from tan****May 07, 2018

  • Question : delivery timeJun 04, 2016

    Hi,
    May I know how many days in advance must I place my order? Does you deliver on sunday night? Thank you.

    Answer : [Re] delivery time

    yes we do deliver on sunday night! 3hrs in advance placing ur orders will.be good enough!

  • Question : portion for how many ?Dec 10, 2015

    The fried rice portion is for how many ? Small ? Medium ? Large ?

    Answer : [Re] portion for how many ?

    small serves 1
    med serves 2-4
    large 4-6


    hi you could order when you are calling in and place reservation through our hotline 65555300

    hi large would be slightly more then 2 small.
    small serves 1-3pax
    med 3-5
    large 5-7

[食福閣 SHI FU GE] Xin Chew Bee Hoon 新州米粉
[食福閣 SHI FU GE] Xin Chew Bee Hoon 新州米粉
Item Q&A
  • Question : 食福閣 SHI FU GEFeb 22, 2018

    Dear Seller

    Do you have restaurant that family/we can visit, order and eat hot food on the spot? May I know the address, please. Thanks

    Answer : [Re] 食福閣 SHI FU GE

    Hi which location will be more preferred for you?

    Question : [Re] 食福閣 SHI FU GE

    I’m staying in the West. Or where do I search for the locations of the restaurant ? Thx

    Answer : [Re] 食福閣 SHI FU GE

    Hi you could visit 413 bukit batok west ave 4

[食福閣 SHI FU GE] Fried Mee Sua 炒面线
[食福閣 SHI FU GE] Fried Mee Sua 炒面线
Item Q&A
  • Question : Inquiry related delivery from pat****Feb 20, 2018

    What is the best time to call for delivery. Can foods be delivered within the same day?

    Answer : [Re] Inquiry related delivery from pat****

    Yeap can be delivered.

  • Question : Inquiry related delivery from pat****Feb 19, 2018

    Just to check again if order foods below $50 will it be delivered. But from the box it stated $3 to be charged when do ordering. So i hope it can be delivered as stated . Pls reply as soon as possible

    Answer : [Re] Inquiry related delivery from pat****

    Hi yes will be delivered

  • Question : Serving portionNov 21, 2015

    Hi, the serving portion is meant for how many pax if I were to order thru' Qoo10? Thank you.

    Answer : [Re] Serving portion

    Hi. no matter order through us direct or qoo10 all sizes are the same.
    which dishes are you referring to?

    Question : [Re] Serving portion

    Oh... I was looking at the fried Mee Sua item when I send the query.

[食福閣 SHI FU GE] Sambal Kang Kong 马来风光
[食福閣 SHI FU GE] Sambal Kang Kong 马来风光
Item Q&A
  • Question : Inquiry related delivery from Gin****Jan 25, 2018

  • Question : Food portionOct 02, 2015

    Hi,

    i understand the food portion in Qoo10 is the small size. How can I order medium or large portion via Qoo10?

    Answer : [Re] Food portion

    hi. I think qoo10 is still updating on the menu. maybe for the time being you could order from us at www.shifuge.sg or call our hotline at 6555 5300?

[食福閣 Shi Fu Ge] Seafood Fried Rice 海鲜炒饭
[食福閣 Shi Fu Ge] Seafood Fried Rice 海鲜炒饭
Item Q&A
  • Question : Seafood Fried RiceJan 10, 2018

    The Small & Medium Fried Rice for how many pax each?

    Answer : [Re] Seafood Fried Rice

    Hi small serves 1
    Medium served 2-4

  • Question : Inquiry for the item from cks****Sep 03, 2017

    Hi,
    The Large pack is for how many pax ?
    Tks!

    Answer : [Re] Inquiry for the item from cks****

    Hi for large it serves 5-7pax

  • Question : shippingMar 11, 2016

    if i buy today, can i get same day delivery? if let said i want it on 8pm, so what time shb i order?

    Answer : [Re] shipping

    yes same day delivery is possible 3 hours in advance will do

    hi sorry after you had made your purchase do call in our hotline at 6555 5300 and place your reservation for the time slot so that we can ensure the food was served to you fresh and on the dot.

    hi yes there is a min. of $50

    no problem!

[食福閣 SHI FU GE] Lemon Chicken Chop 柠檬鸡扒
[食福閣 SHI FU GE] Lemon Chicken Chop 柠檬鸡扒
Item Q&A
[食福閣 SHI FU GE] Cereal Sotong 麦片苏东
[食福閣 SHI FU GE] Cereal Sotong 麦片苏东
Item Q&A
  • Question : Inquiry related delivery from a.c****Oct 23, 2017

    I just want to know after I purchase each 1 cart coupon last how long ? (Within how long use the coupon?)
    Tks...Annie

    Answer : [Re] Inquiry related delivery from a.c****

    Hi advisable to use it within 1 month

[食福閣 SHI FU GE] Black Pepper Crab
[食福閣 SHI FU GE] Black Pepper Crab
Item Q&A
  • Question : Inquiry related delivery from lil****Sep 05, 2017

    Hi,

    How much to top up for delivery if order is below $48?

    Thanks!

    Answer : [Re] Inquiry related delivery from lil****

    Hi it would be either $3 or $5 depending on location

  • Question : [About Item] Related InquiriesDec 21, 2016

  • Question : Changed to salted egg crabJul 12, 2016

  • Question : How many crabs and approximate weightNov 04, 2015

    Please advise how many crabs at this price and approximate weight of each crab. Thanks.

    Answer : [Re] How many crabs and approximate weight

    hi.
    each crab weighs 600-700g
    each set would have 2 crabs

    Question : [Re] How many crabs and approximate weight

    Please confirm $35 is for 1 or 2 crabs. Thanks.

    Answer : [Re] How many crabs and approximate weight

    hi $35 would be each crabs

  • Question : Serving Size and weightNov 06, 2015

    How many crabs and weight of crab for black pepper

    Answer : [Re] Serving Size and weight

    hi $35 is for 1 crab weight would be 600-700g