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Q & A Lists
Item Question & Answer
ES Fairy Intense Bra and Panty Set (Sizes B-F)(1771242A)
ES Fairy Intense Bra and Panty Set (Sizes B-F)(1771242A)
Item Q&A
Seamless Wireless Bra lingerie(Sizes S-LL)(C0012015)
Seamless Wireless Bra lingerie(Sizes S-LL)(C0012015)
Item Q&A
  • Question : Inquiry for the item from msj****Apr 24, 2019

    hi I bought D75 for this design Nudy Style Soft Resin Wire Bra (Sizes B-D)(B33224680) recently, which fits quite OK.
    what size L or LL should I get for this design.
    Is LL a bigger cup and better support?

    Answer : [Re] Inquiry for the item from msj****

    Thank you for your mail.
    If D75 of B33224680 fits well. we recommend the size LL for C0012015 to you.
    LL' s cup is begger than L.
    I think LLgives you a better support than L.
    Please note that it is only guide and the size depends on your figure, the material and the design of the item.
    We hope this information helps you.
    Thank you so much.

  • Question : Inquiry for the item from ana****Mar 22, 2019

  • Question : Inquiry for the item from jss****Mar 22, 2019

    Hi,

    If I wear size B75, what size should I buy?

    Answer : [Re] Inquiry for the item from jss****

    Thank you for your mail.
    We can recommend both M and L to B75.
    If you prefer to tight fit, please try the size M.
    If you prefer to loose fit, please try the size L.
    Please note that it is only guide and the size depends on your figure, the material and the design of the item.
    We hope this information helps you.
    Thank you so much.

  • Question : Inquiry for the item from kel****Feb 26, 2019

  • Question : Inquiry for the item from lin****Feb 22, 2019

    Hi do u have percentage of material in terms of Nylon/Polyester/Polyurethane as stated?

    Answer : [Re] Inquiry for the item from lin****

    Thank you for your mail.
    I will ask the person in charge, so please wait for the next mail.


    Hi, this is SHIROHATO.
    The percentage of material varies from each color.
    About black and beige, Nylon 81% and Polyurethane 19%.
    About other colors, Nylon 52%, Polyester 39% and Polyurethane 9%, so please refer to it.
    Thank you so much.
    (Feb 25, 2019 12:10)

+View all Notice, FAQ, Q&A >>
Wacoal Gococi CGG580 Strapless Wireless & Seamless Tube Top (Size S-L)(40CGG580SL)
Wacoal Gococi CGG580 Strapless Wireless & Seamless Tube Top (Size S-L)(40CGG580SL)
Item Q&A
  • Question : Inquiry for the item from 260****Apr 23, 2019

    Dear Seller,

    May I know around when you will restock for the batch of Wacoal Gococi strapless wireless tube top?


    Thank you.

    Warm regards,
    WEndy
    Singapore

    Answer : [Re] Inquiry for the item from 260****

    Thank you for your mail.
    I will ask the person in charge, so could you tell me the color and size you want?
    Thank you so much.

  • Question : Restock - M sizeAug 15, 2018

    Dear Seller,

    May I know around when you will restock for the batch of Wacoal Gococi strapless wireless tube top?
    As I love the series of Gococi wireless bras and would like to purchase again.

    Thank you.

    Warm regards,
    Dawn Tan
    Singapore

    Answer : [Re] Restock - M size

    Thank you for your mail.
    I'm sorry for late reply.
    Could you tell me the color and size you want?
    I'm looking forward to your reply.
    Thank you so much.

    Question : [Re] Restock - M size

    Dear Seller,
    Thank you for your return reply.
    I am looking at color OC-Ochre and in M size.

    Warm regards,
    Dawn Tan
    Singapore

    Answer : [Re] Restock - M size

    Thank you for your mail.
    I will ask the person in charge about the detail, so please wait for the next mail.

    Hi, this is SHIROHATO.
    Unfortunately, the manufacturer doesn't have the stock for color OC-Ochre in M size, so the restock schedule has not been fixed.
    We are sorry we can't meet your request this time.
    Thank you so much.
    (Aug 20, 2018 16:46)

Celeb Beauty Simple Lace Monochrome Demi Bra (Sizes A-C)(4987040)
Celeb Beauty Simple Lace Monochrome Demi Bra (Sizes A-C)(4987040)
Item Q&A
  • Question : Inquiry for the item from bel****Apr 23, 2019

  • Question : Inquiry for the item from ang****Feb 14, 2019

    If I wear triump 75B and underbust is 75cm and overbust is 86cm, what size should I order for simple lace Demi 4987040 and mode Marie 562002?

    Answer : [Re] Inquiry for the item from ang****

    Thank you for your mail.
    About the product code:4987040, the cutting is normal.
    So if you wear triump 75B, we recommend the same size B75 for this bra to you.
    By the way, about the product code:A57R562002, the underbust is tighter than other items, so we recommend one bigger underbust size to you.
    So we should recommend A80 for this bra to you, but unfortunately, this bra doesn't have A80 size.
    If you want to try this bra, you can try B80 instead, but I'm afraid it may be too big for you because the top bust of B80 is about 93cm.
    Please note that it is only guide and the size depends on your figure, the material and the design of the item.
    We hope this information helps you.
    Thank you so much.

    Question : [Re] Inquiry for the item from ang****

    Hello, do I have bra that have pad that push up from the bottom?

    Answer : [Re] Inquiry for the item from ang****

    Thank you for your mail.
    For example, the product code:B401424 has very thick built-in-pad.
    The cup is shallower than other bras, so one bigger cup size may fit you.
    If you wear triump B75, we recommend C75 for this bra to you.
    And the product code:A5697433 also has thick built-in-pad.
    If you want to try this bra, we recommend C75 or B75 to you.
    Please note that it is only guide and the size depends on your figure, the material and the design of the item.
    We hope this information helps you.
    Thank you so much.

  • Question : Inquiry for the item from aga****Feb 14, 2019

  • Question : Inquiry for the item from Ser****Feb 14, 2019

  • Question : Inquiry for the item from tyr****Jan 13, 2019

    Normally I wear 38b, may i know what size should I order?

    Answer : [Re] Inquiry for the item from tyr****

    Thank you for your mail.
    38B is equal to B85 in Japanese size.
    So we should recommend B85 for this bra to you, but unfortunately, this bra doesn't have B85 size.
    So it is difficult for me to recommend a suitable size to you.
    I'm arfaid this bra is too tight for you.
    I'm sorry I can't meet yourrequest this time.
    Thank you so much.

+View all Notice, FAQ, Q&A >>
Lecien Good Choice Cross Mesh Wireless Molded Cup Bra (Sizes A-B)(7416278)
Lecien Good Choice Cross Mesh Wireless Molded Cup Bra (Sizes A-B)(7416278)
Item Q&A
  • Question : Inquiry for the item from all****Apr 23, 2019

    Dear Seller, please advise if this item will be restocked for the respective size. Thank you.

    Answer : [Re] Inquiry for the item from all****

    Thank you for your inquiry.
    Unfortunately, the manufacturer ended to produce this item, so the size and color out of stock now won't restock.
    We are sorry we can't meet your request this time.
    Welcome again to our website!

  • Question : Inquiry for the item from Umi****Mar 18, 2019

  • Question : Inquiry for the item from ahm****Feb 26, 2019

  • Question : Inquiry related delivery from pat****Nov 09, 2018

    Hi seller, how long is the delivery if I made purchase today ? Thanks.

    Answer : [Re] Inquiry related delivery from pat****

    Thank you for your mail.
    If you place an order and finish the payment today, your order will be reflected in our system tomorrow, and we will ship your order on 10th or 12th by Qxpress.
    We send the package to a transport company and the company ship it to Singapore, so it will take some time until it arrives at Singapore.
    It may take about 4 days from a week, so please refer to it,
    If you have any questions, please contact us.
    Thank you so much.

  • Question : Inquiry for the item from sht****Jun 11, 2018

Mode Marie Side Slimming Revolution 562002 Demi Bra (3/4 Cups Sizes B-E)(A57R562002)
Mode Marie Side Slimming Revolution 562002 Demi Bra (3/4 Cups Sizes B-E)(A57R562002)
Item Q&A
  • Question : Inquiry for the item from jia****Mar 19, 2019

    Hi, may i know what size should i get?
    Top bust - 82cm
    Underbust - 71cm

    Answer : [Re] Inquiry for the item from jia****

    Thank you for your inquiry.
    About this item, the underbust is tighter than other items, so we recommend one bigger size to you.
    According to the size, I tnink your size is B70 in Japanese size,so we should recommend A75 for this bra to you, but unfortunately, this item doesn't have A75, so it is difficult for us to recommend a suitable size to you.
    We are sorry we can't meet your request this time.
    The other Mode Marie bra, the product code:A57R62408AAA, has the size A75, so please refer to it.
    Thank you so much.

    Question : [Re] Inquiry for the item from jia****

    Hi, i bought Mode Marie A57R62408AA in size A75. But the area (attached) have excess fat. Is it the cup too small?

    Answer : [Re] Inquiry for the item from jia****

    Thank you for your mail.
    When you wear A75 size, does the underbust fit you?
    I'm looking forward to your reply.
    Thank you so much.

    Question : [Re] Inquiry for the item from jia****

    Underbust fit me if i hook at the last row. But the bra cause the armpit area have excess fat. Cup too small?

    Answer : [Re] Inquiry for the item from jia****

    Thank you for your mail.
    There is a possiblility that the cup is too small for you.
    If you can, I would like you to try B75.
    Please note that it is only guide and the size depends on your figure, the material and the design of the item.
    We hope this information helps you.
    Thank you so much.

    Question : [Re] Inquiry for the item from jia****

    Thank you for your reply, i will purchase again.

    Answer : [Re] Inquiry for the item from jia****

    Thank you for your message.

    We are glad we could help and hope that the size fits you.
    We look forward to shopping with you again soon.

    Sincerely,
    SHIROHATO

  • Question : Inquiry for the item from chw****Apr 11, 2019

  • Question : Inquiry from joe****Apr 06, 2019

  • Question : Inquiry for the item from syl****Apr 02, 2019

  • Question : Inquiry for the item from poo****Mar 24, 2019

    Will the matching panties be back soon? Is the bra size smaller? Do I need to order a size up?

    Answer : [Re] Inquiry for the item from poo****

    Thank you for your inquiry.
    The matching panties will restock after the middle of April.
    We will update the website after it arrives, so please wait until then.
    By the way, about this item, the underbust is tighter than other items, so we recommend one bigger underbust size to you.
    For example, if you usually wear size C75 in Japanese size, we recommend B80 to you.
    Please note that it is only guide and the size depends on your figure, the material and the design of the item.
    We hope this information helps you.
    Thank you so much.

    Question : [Re] Inquiry for the item from poo****

    So if I wear 36b for local size bra.. this design I shld get what size to be comfortable?

    Answer : [Re] Inquiry for the item from poo****

    Thank you for your mail.
    36B is almost similar to B80 in Japanese size.
    If you want to try this bra, we should recommend A85 size to you, but unfortunately, this bra doesn't have A85 size.
    B85 is the nearest size, but top bust of A85 is about 95cm and the top bust of B85 is about 98cm.
    The top bust of 36B(B80) is about 98cm, so I'm afraid B85 may be too big for you.
    So it is diffucult for me to recommend a suitable size for this bra to you.
    I'm sorry I can't meet your request this time.
    Thank you so much.

+View all Notice, FAQ, Q&A >>
Bra and Panty Lucky Bag (3 Sets)(49FUKU5P)
Bra and Panty Lucky Bag (3 Sets)(49FUKU5P)
Item Q&A
  • Question : Inquiry for the item from jen****Apr 19, 2019

    No B80?

    Answer : [Re] Inquiry for the item from jen****

    Thank you for your mail.
    Unfortunately, this item doesn't have B80 size.
    The product code:49FUKU3P, Bra and Panty Lucky Bag (3 Sets), has B80 size, so please check it.
    Thank you so much.

  • Question : Inquiry for the item from jen****Feb 22, 2019

    When B75 restock?

    Answer : [Re] Inquiry for the item from jen****

    Thank you for your mail.
    B75 is in stock now, so please check the website.
    Thank you so much.

  • Question : Inquiry for the item from ama****Jan 11, 2019

    Hi will you be bringing E75?

    Answer : [Re] Inquiry for the item from ama****

    Thank you for your inquiry.
    Unfortunately, the manufacturer ended to produce E75, so it won't restock.
    We are sorry we can't meet your request this time.
    Welcome again to our website!

  • Question : Inquiry for the item from Si_****Dec 23, 2018

    Hi, can I check if I should order my size for mode Marie for this lucky bag or should I order my usual size?

    Answer : [Re] Inquiry for the item from Si_****

    Thank you for your mail.
    The size of Mode Marie is unique.
    So if you buy this lucky bag, I recommend your usual size to you.
    Please note that it is only guide and the size depends on your figure, the material and the design of the item.
    We hope this information helps you.
    Thank you so much.

  • Question : Inquiry from Eil****Nov 29, 2018

    Hi any chance of bringing in new sizes?

    Answer : [Re] Inquiry from Eil****

    Thank you for your message.
    What size are you looking for?
    You can find sizes E65 and F65 on the page below.

    https://www.qoo10.sg/item/BRA-AND-PANTY-LUCKY-BAG-3-SETS-SIZE-E65-F65-49FUKU5PSA/586310967

    Sincerely,
    SHIROHATO

    Question : [Re] Inquiry from Eil****

    Hihi I’m looking for E80. Any luck on getting the stocks? :)

    Answer : [Re] Inquiry from Eil****

    Thank you for your message.

    I will check with the person in charge, so please wait for the next mail.
    Thank you very much.

    Sincerely,
    SHIROHATO

    Question : [Re] Inquiry from Eil****

    Thank you!! Will wait to hear from you!

    Answer : [Re] Inquiry from Eil****

    Thank you for your mail.
    UNfortunately, there is no schedule that this item has the size E80 in future.
    We are sorry we can't meet your request this time.
    Welcome again to our website!

    Question : [Re] Inquiry from Eil****

    Sure thanks for helping to check

    Answer : [Re] Inquiry from Eil****

    Thank you for your message, it is our pleasure.
    We are sorry we do not have what you are looking for.
    Welcome again to our store.

    Sincerely,
    SHIROHATO

+View all Notice, FAQ, Q&A >>
Gunze Light Girdle (Sizes M-LL)(69EF1200H)
Gunze Light Girdle (Sizes M-LL)(69EF1200H)
Item Q&A
  • Question : Inquiry for the item from ecl****Apr 19, 2019

    42 inch hip can wear? Thanks

    Answer : [Re] Inquiry for the item from ecl****

    Thank you for your mail.
    The biggest size LL fits hip 97-105cm.
    42 inch is equal to about 106cm, so I can't say 42 inch hip can wear.
    It may be small.
    I'm sorry I can't give you a clear answer.
    Thank you so much.

  • Question : Inquiry for the item from sug****Mar 11, 2019

    Is there restock for nude brown LL?

    Answer : [Re] Inquiry for the item from sug****

    Thank you for your inquiry.
    Unfortunately, the manufacturer ended to produce LL for nude brown, so it won't restock.
    We are sorry we can't meet your request this time.
    Welcome again to our website!

  • Question : Inquiry for the item from sug****Mar 11, 2019

    Can this girdle able to cover up until belly button or above belly button?

    Answer : [Re] Inquiry for the item from sug****

    Thank you for your mail.
    It depends on your figure if this item can cover above belly button, so we are sorry we can't say it cleary.
    The rise of this item is about 20cm, so please refer to it.
    We are sorry we can't give you a clear answer.
    Thank you so much.

  • Question : Nude BrownMay 19, 2017

    Hi,

    Will you re-stock nude brown size L?

    Answer : [Re] Nude Brown

    Thank you for your inquiry.
    Unfortunately, the manufacturer ended to produce color nude brown, so it won't restock.
    We are sorry we can't meet your request this time.
    Welcome again to our website!

Nike Unisex Cushioned Ankle Socks (Pack of 3)(B31WNSX4702)
Nike Unisex Cushioned Ankle Socks (Pack of 3)(B31WNSX4702)
Item Q&A
  • Question : Inquiry for the item from naj****Apr 19, 2019

    Hi.. Can i Check.. My Shoe Is Size 9.. So What Size Should I Buy For The Socks Size??

    Answer : [Re] Inquiry for the item from naj****

    Thank you for your mail.
    If your shoe size is 9 in US size, it is almost similar to 26.5-27cm, so we recommend 25-27cm to you.
    Please note that it is only guide and the size depends on your figure, the material and the design of the item.
    We hope this information helps you.
    Thank you so much.

  • Question : Inquiry for the item from bik****Apr 15, 2019

    Hi, will there be any restock for Set A 23-25cm?

    Answer : [Re] Inquiry for the item from bik****

    Thank you for your inquiry.
    Unfortunately, the manufacturer ended to produce set A for 23-25cm, so it won't restock.
    We are sorry we can't meet your request this time.
    Welcome again to our website!

  • Question : Inquiry for the item from Mar****Apr 10, 2019

  • Question : Inquiry for the item from gen****Apr 06, 2019

    Hi seller, when are you going to restock 23-25cm? Set C

    Answer : [Re] Inquiry for the item from gen****

    Thank you for your inquiry.
    Unfortunately, the manufacturer ended to produce the size 23-25cm for set C, so it won't restock.
    We are sorry we can't meet your request this time.
    Welcome again to our website!

  • Question : Inquiry for the item from jen****Feb 16, 2019

+View all Notice, FAQ, Q&A >>
Mode Marie Side Slimming Revolution 62408 Collection Panties(A57F62408)
Mode Marie Side Slimming Revolution 62408 Collection Panties(A57F62408)
Item Q&A
  • Question : Inquiry for the item from spr****Mar 21, 2019

    Red no more? Any restocking?

    Answer : [Re] Inquiry for the item from spr****

    Thank you for your mail.
    Red color will restock after the middle of April.
    We will update the website after it arrive, so please wait until then.
    We are sorry to have kept you waiting so long.
    Thank you so much.

    Question : [Re] Inquiry for the item from spr****

    Restocked yet the red ??

    Answer : [Re] Inquiry for the item from spr****

    Thank you for your mail.
    We are sorry to have kept you waiting so long.
    I will ask the person in charge, so please wait for the next mail.


    Hi, this is SHIROHATO.
    According to the person in charge, unfortunately, the restock schedule has been delayed.
    Red will restock in the end of May.
    We are sorry to have kept you waiting so long.
    We will update the website after it arrives, so please wait until then.
    Thank you so much.
    (Apr 22, 2019 17:50)

  • Question : Inquiry for the item from bee****Mar 25, 2019

    Hi, any restock for Black XL size for 62408 range of panties ? Thanks

    Answer : [Re] Inquiry for the item from bee****

    Thank you for your mail.
    The manufacturer is producing it now and it will restock after the middle of April.
    We are sorry we have kept you waiting so long.
    We will update the website after it arrives, so please wait until then.
    Thank you so much.

  • Question : Inquiry for the item from joy****Sep 02, 2017

    Any restock for red m size?

    Answer : [Re] Inquiry for the item from joy****

    Thank you for your inquiry.
    Unfortunately, the manufacturer ended to produce the color red, size M, so it won't restock.
    We are sorry we can't meet your request this time.
    Welcome again to our website!

  • Question : BraJul 02, 2017

    Hi, my usual bra size is B75. Should I order M size please?

    Answer : [Re] Bra

    Thank you for your inquiry.
    The size of panty is determined by your hip size, not bra size.
    The size chart for this panty is below, so please check your hip size and refer to it.
    Thank you so much.

    M(hip 87-95cm)
    L(hip 92-100cm)
    XL(hip 97-105cm)

  • Question : [About Item] Related InquiriesFeb 19, 2017

    Restock for Blue L size?

    Answer : [Re] [About Item] Related Inquiries

    Thank you for your message.
    It will be restock on the middle of March.
    Please wait for it.
    Thank you very much.

+View all Notice, FAQ, Q&A >>
Mode Marie Elderflower Demi Bra (Sizes B70-E90)(A57R962461)
Mode Marie Elderflower Demi Bra (Sizes B70-E90)(A57R962461)
Item Q&A
  • Question : Inquiry for the item from jan****Apr 18, 2019

  • Question : Inquiry for the item from luv****Apr 08, 2019

    Dear seller

    Which size should I get?
    Top bust: 84cm
    Underbust: 70cm

    Thank you.

    Answer : [Re] Inquiry for the item from luv****

    Thank you for your inquiry.
    About this item, the underbust is tighter than other items, so we recommend one bigger underbust size to you.
    According to the size, I think your size is C70, so we recommend B75 to you.
    Please note that it is only guide and the size depends on your figure, the material and the design of the item.
    We hope this information helps you.
    Thank you so much.

    Question : [Re] Inquiry for the item from luv****

    Dear seller.

    Ive received the bra but B75 is just nice on the band but cup is too small. I think i should fit cup C. What can i do now?

    Answer : [Re] Inquiry for the item from luv****

    Thank you for your mail.
    I'm sorry to hear that B75 didn't fit you.
    I will send you a message later, so please check it.
    Thank you so much.

  • Question : Inquiry for the item from kho****Apr 14, 2019

    I wear A75 from triumph and wacoal, which size should i take?

    Answer : [Re] Inquiry for the item from kho****

    Thank you for your inquiry.
    About this item, the underbust is tighter than other items, so we recommend one bigger underbust size to you.
    If you usually wear size A75 in Japanese size, we should recommend AA80 for this bra to you.
    However, unfortunately, this bra doesn't have AA80 size.
    About other Mode Marie bra, the product code:A57R62408AAA has the size AA80, so please refer to it.
    Please note that it is only guide and the size depends on your figure, the material and the design of the item.
    We hope this information helps you.
    Thank you so much.

  • Question : Inquiry for the item from lin****Apr 13, 2019

    My usual size is 80C, which size is recommended?

    Answer : [Re] Inquiry for the item from lin****

    Thank you for your inquiry.
    About this item, the underbust is tighter than other items, so we recommend one bigger underbust size to you.
    If you usually wear size C80 in Japanese size, we recommend B85 to you.
    Please note that it is only guide and the size depends on your figure, the material and the design of the item.
    We hope this information helps you.
    Thank you so much.

  • Question : Inquiry for the item from nic****Apr 10, 2019

+View all Notice, FAQ, Q&A >>
Dr. Scholl Open Toe Full Leg Compression Stockings (For Sleeping Made in Japan)(A99601374)
Dr. Scholl Open Toe Full Leg Compression Stockings (For Sleeping Made in Japan)(A99601374)
Item Q&A
  • Question : Inquiry for the item from Yan****Apr 18, 2019

    Hi

    My height is about 1.64cm, so should I just take L Size?

    PLease advise

    Thank You

    Answer : [Re] Inquiry for the item from Yan****

    Thank you for your mail.
    According to the height, you should take L size, but the size of this item is fixed by thighs, calves, ankles and foot size, too.
    Please check the size chart and refer to your size.
    Thank you so much.

  • Question : Inquiry for the item from st4****Apr 08, 2019

    Hi,

    Is this stocking also suitable for day wear like standing for a few hours or doing house chores? Kindly advise. Thank you.

    Answer : [Re] Inquiry for the item from st4****

    Thank you for your mail.
    You can use it for day wear for a few hours, but the pressure is stronger than the compression socks for outside, so if you feel uneasy, please stop using it soon.
    Thank you so much.

  • Question : Inquiry for the item from cha****Mar 14, 2019

    Hi,

    When are you restocking this item?

    Answer : [Re] Inquiry for the item from cha****

    Thank you for your mail.
    I will ask the person in charge, so could you also tell me the size you want?
    Thank you so much.

    Question : [Re] Inquiry for the item from cha****

    Size L please

    Answer : [Re] Inquiry for the item from cha****

    Thank you for your mail.
    I will ask the person in charge, so please wait for the next mail.


    Hi, this is SHIROHATO.
    L size will restock in the beginning of the next week.
    We will update the website after it arrives, so please wait until then.
    Thank you so much.
    (Mar 15, 2019 14:07)

  • Question : Inquiry for the item from lil****Nov 13, 2018

    Hi, what size are these stockings?

    Answer : [Re] Inquiry for the item from lil****

    Thank you for your mail.
    This item has M and L size.
    The size chart is below, so please check it.
    Thank you so much.

    M (Height 150-160 Thighs 43-49 Calves 30-38 Ankles 19-23 Foot Size 22-24)
    L (Height 155-165 Thighs 47-53 Calves 34-42 Ankles 21-25 Foot Size 23-25)

  • Question : Inquiry for the item from lin****Oct 26, 2018

+View all Notice, FAQ, Q&A >>
Wacoal Gococi High Leg Panties (Sizes M-L)(40PPB005ML)
Wacoal Gococi High Leg Panties (Sizes M-L)(40PPB005ML)
Item Q&A
  • Question : Inquiry for the item from jes****Apr 10, 2019

  • Question : Inquiry for the item from ima****Jun 08, 2017

  • Question : 217996230Jun 08, 2017

  • Question : Inquiry for the item from alb****May 16, 2017

    Hi can the panties firm the tummy?

    Answer : [Re] Inquiry for the item from alb****

    Thank you for your mail.
    This panty is not gardle, so it can't shape your belly, so please refer to it.
    Thank you so much.

    Question : [Re] Inquiry for the item from alb****

    Noted, thank you.

    Answer : [Re] Inquiry for the item from alb****

    Thank you for your mail.
    Welcome again to our website!

Fairy floral Circle Bra and Panty Set (Sizes B-F)(1771204A)
Fairy floral Circle Bra and Panty Set (Sizes B-F)(1771204A)
Item Q&A
  • Question : Inquiry for the item from all****Apr 08, 2019

  • Question : Inquiry for the item from ren****Jun 21, 2018

    Hi Seller , any size above 80 like 85. You have nice design can't wear

    Answer : [Re] Inquiry for the item from ren****

    Thank you for your mail.
    Unfortunately, this bra doesn't have underbust 85 size.
    We are sorry we can't meet your request this time.
    Thank you so much.

Shirohato Disposable Paper Panties (Pack of 5)(KAMIPANTS)
Shirohato Disposable Paper Panties (Pack of 5)(KAMIPANTS)
Item Q&A
  • Question : 關於商品rin****會員的咨詢。Apr 15, 2019

    Hi, will you be restocking size L?

    Answer : [Re] 關於商品rin****會員的咨詢。

    Thank you for your inquiry.
    Unfortunately, the manufacturer ended to produce the size L, so it won't restock.
    We are sorry we can't meet your request this time.
    Welcome again to our website!

  • Question : Inquiry for the item from 237****Feb 01, 2019

    Hi,

    Thank you for your reply.

    My hip size is about 32”. What size (S, M, L) should I order?

    Answer : [Re] Inquiry for the item from 237****

    Thank you for your mail.
    32inch is almost equal to 81cm.
    So if you want to try this item, we recommend the size S to you.
    However, the size S fits hip 82-90cm, so I'm afraid even S size may be too big for you.
    Please note that it is only guide and the size depends on your figure, the material and the design of the item.
    We hope this information helps you.
    Thank you so much.

  • Question : Inquiry for the item from pet****Jan 31, 2019

    Sizes S, M, L and XL.

    What is the waist size that fits the different sizes?

    If my waist is 28-30 inches, wha size should I order?

    Thank you.

    Answer : [Re] Inquiry for the item from pet****

    Thank you for your mail.
    The size of this item is fixed by hip size, so could you tell me your hip size?
    Thank you so much.

  • Question : [About Item] Related InquiriesFeb 07, 2017

    Do you have LL size? Thank you.

    Answer : [Re] [About Item] Related Inquiries

    Thank you for your inquiry.
    About your inquiry,we are very sorry that it is sold out, and we have no plan to restock any.
    We are sorry that I could not meet your expectations.
    Thank you very much.

ContRante Jolie Emma Lace Brazilian Back Panties (Sizes M-LL)(B28LABRAZ)
ContRante Jolie Emma Lace Brazilian Back Panties (Sizes M-LL)(B28LABRAZ)
Item Q&A
  • Question : Inquiry for the item from Mic****Jan 19, 2019

  • Question : Inquiry for the item from csi****Apr 09, 2019

    Dear seller, when is black color going to restock?

    Answer : [Re] Inquiry for the item from csi****

    Thank you for your mail.
    Could you also tell me the size you want?
    Thank you so much.

  • Question : Inquiry for the item from 261****Dec 15, 2018

    do u have a matching bra for this? send me link if u have

    Answer : [Re] Inquiry for the item from 261****

    Thank you for your message.

    We do not have the bra the model is wearing in the photograph, but have some similar designs you may be interested in. Please check the items below


    ContRante Wireless Lace Bralette (With Removable Cups Sizes M-L)
    B44BSH108

    Gunze Tuche Lacy Air Wireless Half Top Bra (Made in Japan, Sizes M-LL)
    69TB3055

    Harlequin Wireless Long Lace Half Top Camisole (With Cups, sizes S-L)
    B72NE015

    Harlequin Wireless Short Lace Half Top Camisole (With Cups, sizes S-L)
    B72NE016

    Lace Tank Top (With Built-in Cups, Can be Worn Strapless, Sizes M-LL)
    C0044501

    Lace Camisole (With Removable Cups, Sizes M-LL)
    C0044500

    Peek-a-Boo Wireless Short Lace Camisole (with cups, Sizes S-L)
    18435

    Wireless Lace Stability Bra (Sizes M-LL)
    536006

    Risa Magli Mona wireless Bralette (Sizes M-L)
    2855086

    Peek-a-boo Wireless Lace Bandeau Bra
    18442

    Florina Beaute Satin Lace Wireless Bralette Ma Vie (Made in Japan Sizes M-LL)
    C0818FB800

    Sincerely,
    SHIROHATO

  • Question : Inquiry for the item from cha****Oct 18, 2018

Triumph x Shirohato Strapless Bra (With Optional Straps Sizes A-E)(0510192932)
Triumph x Shirohato Strapless Bra (With Optional Straps Sizes A-E)(0510192932)
Item Q&A
  • Question : Inquiry for the item from dou****Apr 13, 2019

    It is follow own bra size to buy? Or different cutting?

    Answer : [Re] Inquiry for the item from dou****

    Thank you for your mail.
    About this bra, we recommend an usual size(Japanese size) to the customer.
    Please note that it is only guide and the size depends on your figure, the material and the design of the item.
    We hope this information helps you.
    Thank you so much.

  • Question : Inquiry for the item from pps****Feb 27, 2019

    I usually wear size C70 for my Triump bra. What size should I choose for this bra?
    If size doesn't fit, do you allow exchange?

    Answer : [Re] Inquiry for the item from pps****

    Thank you for your mail.
    I'm sorry for late reply because we were closed from Feb 27th to 28th for inventory.
    About this bra, we recommend an usual size.
    If you wear Triumph C70, we would like you to try the same size C70.
    Please note that it is only guide and the size depends on your figure, the material and the design of the item.
    By the way, if you have not cut the tag and have not put it on yet, we can accept the return.
    We would like you to place a new order for a new item.
    If you have any questions, please contact us.
    Thank you so much.

  • Question : Inquiry for the item from riv****Jan 16, 2019

    Hi can I know when will the white A75 arrived?

    Answer : [Re] Inquiry for the item from riv****

    Thank you for your mail.
    I will ask the person in charge, so please wait for the next mail.

    Hi, this is SHIROHATO.
    Unfortunately, the manufacturer doesn't have the stock now, so the restock schedule for white A75 has not been fixed yet.
    We are sorry we can't meet your request this time.
    Thank you so much.
    (Jan 17, 2019 11:32)

  • Question : Inquiry for the item from fin****Jan 06, 2019

  • Question : Inquiry for the item from yvo****Dec 21, 2018

    I saw your ad: B75 out of stock now. When will you receive B75 stock?

    Answer : [Re] Inquiry for the item from yvo****

    B75 Black stock?

    Question : [Re] Inquiry for the item from yvo****

    Thank you for your mail.
    Unfortunately, the manufacturer doesn't have the stock for B75 black and the restock schedule has not been fixed yet.
    We are sorry we can't meet your request this time.
    Thank you so much.

    Answer : [Re] Inquiry for the item from yvo****

    Nvm,ok! Maybe Jan 2019 or Feb 2019,more till xxx 2019 :-) . I wait for your restock. I'm not sure you're updating your ad.

    Question : [Re] Inquiry for the item from yvo****

    Thank you for your mail.
    Welcome again to our website!

+View all Notice, FAQ, Q&A >>
260-Denier Graded Compression Socks (Made in Japan)(02BH-3800)
260-Denier Graded Compression Socks (Made in Japan)(02BH-3800)
Item Q&A
  • Question : Inquiry for the item from bab****Apr 13, 2019

  • Question : Inquiry from har****Feb 28, 2019

  • Question : Inquiry from gin****Mar 04, 2019

    Good evening I'm wearing summit sock L size so what size should I wear yours. Tks

    Answer : [Re] Inquiry from gin****

    Thank you for your mail.
    We are sorry but we don't know about summit socks well.
    Could you tell me your shoe size?
    Thank you so much.

  • Question : Inquiry from har****Feb 28, 2019

  • Question : Inquiry from har****Feb 28, 2019

+View all Notice, FAQ, Q&A >>
Lace Panties (Sizes M-LL)(C0044502)
Lace Panties (Sizes M-LL)(C0044502)
Item Q&A
  • Question : Inquiry for the item from kel****Apr 12, 2019

    hi , will there be re stock for black LL ?

    Answer : [Re] Inquiry for the item from kel****

    Thank you for your inquiry.
    Unfortunately, the manufacturer ended to produce black color, so LL for black won't restock.
    We are sorry we can't meet your request this time.
    Welcome again to our website!

Nike Men s 3-Piece Unisex Sock Set(B68181313)
Nike Men s 3-Piece Unisex Sock Set(B68181313)
Item Q&A
  • Question : Inquiry for the item from eri****Apr 10, 2019

    Is it a low cut sock?

    Answer : [Re] Inquiry for the item from eri****

    Thank you for your mail.
    It is a short type sock, but it is not as short as sneaker length socks, so please refer to it.
    If you have any questions, please contact us.
    Thank you so much.

  • Question : Inquiry for the item from eri****Apr 10, 2019

    Hi, May I know what size should I buy if man shoes size is 42?

    Thank you!
    Eric

    Answer : [Re] Inquiry for the item from eri****

    Thank you for your mail.
    The man shoes size 42 is almost similar to 27cm, so we recommend 26-28cm size.
    Thank you so much.

  • Question : Inquiry for the item from sal****Mar 23, 2019

    What is the material of the socks? How much percentage proportion of the socks is cotton material? And the size of socks stated in length, does it correspond to the length of one feet?

    Thank you.

    Answer : [Re] Inquiry for the item from sal****

    Thank you for your mail.
    The size of socks is as same as shoe size, so it corresponds to the lengh of one feet.
    By the way, about the percentage of cotton, I will ask the person in charge, so please wait for the next mail.


    Hi, this is SHIROHATO.
    The material percentage is below, so please check it.

    polyester:81% cotton:17% polyurethane:2%

    Thank you so much.

    (Mar 27, 2019 10:18)

  • Question : Inquiry for the item from spl****Mar 15, 2019

    Hi Seller
    I am wearing uk size 7 shoes. What size of socks should I order

    Answer : [Re] Inquiry for the item from spl****

    Thank you for your mail.
    I'm sorry I don't know UK shoe size well.
    Is your size 7 for ladies or mens?
    I'm looking forward to your reply.
    Thank you so much.

  • Question : Inquiry for the item from jol****Mar 10, 2019

    Hi,
    I like to buy the 3-set white colour for size 24 to 26cm. May I know if u have stocks? I can’t input the colour. It only says ‘Set’.

    Please let me know if you have stocks.

    Thanks.

    Answer : [Re] Inquiry for the item from jol****

    Thank you for your message.
    This item is sold in a set (3x nike grey socks).
    Each colored set is sold separately, so please check the link below for the white set.

    https://www.qoo10.sg/item/NIKE-MENS-3-PIECE-SOCK-SET-WHITE-B68181312/533556672

    Sincerely,
    SHIROHATO

+View all Notice, FAQ, Q&A >>
Wacoal Gococi Size M Push-up Peanut Pad (For Gococi Half Tops)(40FGG551)
Wacoal Gococi Size M Push-up Peanut Pad (For Gococi Half Tops)(40FGG551)
Item Q&A
  • Question : Inquiry for the item from den****Apr 10, 2019

    Hi,
    Any restock for this item?
    Thanks!

    Answer : [Re] Inquiry for the item from den****

    Thank you for your mail.
    I will ask the person in charge, so please wait for the next mail.


    Hi, this is SHIROHATO.
    About the item,
    It was restocked today.
    Let me know if you have any other question.

    Thank you so much.
    Sincerely,
    SHIROHATO
    (Apr 11, 2019 16:52)

    We are sorry kept you for a long time.
    (Apr 11, 2019 16:52)

  • Question : Inquiry for the item from chr****Mar 22, 2019

    hi,
    any restock M size for this item?
    thanks!

    Answer : [Re] Inquiry for the item from chr****

    Thank you for your mail.
    I will ask the person in charge, so please wait for the next mail.


    Hi, this is SHIROHATO.
    It will restock in this weekend or in the beginning of the next week.
    We will update the website after it arrives, so please wait until then.
    Thank you so much.
    (Mar 26, 2019 10:15)

Finy Wireless Sports Bra (Sizes M-LL)(4987060)
Finy Wireless Sports Bra (Sizes M-LL)(4987060)
Item Q&A
  • Question : Inquiry for the item from thi****Apr 05, 2019

    Hi, are you going to restock size M for all the colour?

    Answer : [Re] Inquiry for the item from thi****

    Thank you for your inquiry.
    Unfortunately, the manufacturer ended to produce M for color BK, PI and GY, so it won't restock.
    About BU, I will ask the person in charge about the detail, so please wait for the next mail.

    Hi, this is SHIROHATO.
    Unfortunately, the manufacturer also ended to produce M for color BU, so it won't restock in future.
    We are sorry we can't meet your request this time.
    Thank you so much.
    (Apr 09, 2019 15:55)

    Question : [Re] Inquiry for the item from thi****

    Ok, thank you.

    Answer : [Re] Inquiry for the item from thi****

    Thank you for your mail.
    Welcome again to our website!

Bellewear Wireless Front Hook Embroidered Rose Bra (Sizes A-E)(A57NB03)
Bellewear Wireless Front Hook Embroidered Rose Bra (Sizes A-E)(A57NB03)
Item Q&A
  • Question : Inquiry related return and exchange from Dea****Apr 09, 2019

    Are you able to cancel the shipping . How can I cancel the order and re order with the right size ?

    Answer : [Re] Inquiry related return and exchange from Dea****

    Thank you for your mail.
    We will cancel your order after the pacakge returns to us, so please place a new order from the website.
    If you have any questions, please contact us.
    Thank you so much.

    Question : [Re] Inquiry related return and exchange from Dea****

    Thank you . So it will be refund to me

    Answer : [Re] Inquiry related return and exchange from Dea****

    Thank you for your mail.
    Please wait for the refund.
    Thank you so much.

  • Question : Inquiry from Dea****Apr 09, 2019

    Can i pls change my order to 80c

    Answer : [Re] Inquiry from Dea****

    Thank you for your mail.
    We sent you a message, so please check it.

  • Question : Inquiry for the item from Smo****Feb 19, 2019

Molded Push-up Bra and Panty Set (Sizes A-D)(B401424)
Molded Push-up Bra and Panty Set (Sizes A-D)(B401424)
Item Q&A
  • Question : Inquiry for the item from ki_****Apr 09, 2019

    Hi,which other bras do you sell that are thick like this?

    Answer : [Re] Inquiry for the item from ki_****

    Thank you for your mail.
    Unfortunately, we don't have other bras that are thick like the product code:B401424.
    We are sorry we can't meet your request this time.
    Thank you so much.

  • Question : Inquiry for the item from ki_****Sep 10, 2017

  • Question : Inquiry for the item from cor****Jun 06, 2017

  • Question : Padding & sizeApr 22, 2017

    Hi Seller,
    How thick is the built-in padding for size A70?
    Is it of the same thickness as size A70 for Molded Cup Push-Up Bra & Panties Set(1581147) as that bra fits me nicely?
    And should I take A70 or B65 for this bra?
    Thank you.

    Answer : [Re] Padding & size

    Thank you for your mail.
    About product code:B401424, the build-in pad is thicker than 1581147.
    If A70 of 1581147 fits you, A70 or B70 of B401424 will fit you.
    Please note that it is only guide and the size depends on your figure, the material and the design of the item.
    We hope this information helps you.
    Thank you so much.

  • Question : Inquiry for the item from Chu****Mar 24, 2017

    Hi seller, I would like to enquirer about size A70 and B65.. which cup size is smaller ?

    Answer : [Re] Inquiry for the item from Chu****

    Thank you for your mail.
    The volume of cup is almost similar for A70 and B65.
    About A70, top bust is 80cm and underbust is 70cm.
    About B65, top bust is 78cm and underbust is 65cm, so pleare refer to your size.
    Please note that it is only guide and the size depends on your figure, the material and the design of the item.
    We hope this information helps you.
    Thank you so much.

+View all Notice, FAQ, Q&A >>
Granatus Lace Bandeau Bra (Sizes B-F)(1750693)
Granatus Lace Bandeau Bra (Sizes B-F)(1750693)
Item Q&A
  • Question : Inquiry for the item from csi****Apr 09, 2019

    If wearing triumph 75B, what size to get for this?

    Answer : [Re] Inquiry for the item from csi****

    Thank you for your mail.
    This bra's cup is a bit shallower than other bras, so one bigger cup size may fit you.
    If you usually wear triumph 75B, we recommend C75 or B75 of this bra to you.
    Please note that it is only guide and the size depends on your figure, the material and the design of the item.
    We hope this information helps you.
    Thank you so much.

ContRante Petticoat (Made in Japan, 45cm long)(865045)
ContRante Petticoat (Made in Japan, 45cm long)(865045)
Item Q&A
  • Question : Inquiry for the item from nat****Apr 08, 2019

    is this shorts or skirt?
    will you be restocking black medium?
    thks

    Answer : [Re] Inquiry for the item from nat****

    Thank you for your mail.
    This is skirt and M size for black is in stock now, so please check the website.
    Thank you so much.

  • Question : Inquiry for the item from 236****Mar 11, 2019

    Hi, when will you restock the L size for beige or black.

    Answer : [Re] Inquiry for the item from 236****

    Thank you for your mail.
    I will ask the person in charge, so please wait for the next mail.


    Hi, this is SHIROHATO.
    The L size for beige will restock in this weekend or in the beginning of the next week.
    We will update the website after it arrives, so please wait until then.
    By the way, unfortunately, the restock schedule of L for black has not been fixed yet.
    We are sorry we can't meet your request this time.
    Thank you so much.
    (Mar 12, 2019 12:13)

  • Question : Inquiry for the item from kel****Nov 09, 2018

    Hi seller
    When are you restocking Beige in M size?

    Answer : [Re] Inquiry for the item from kel****

    Thank you for your mail.
    I will ask the person in charge, so please wait for the next mail.

    Hi, this is SHIROHATO.
    I'm sorry for late reply because I waited for the reply from the manufactuer.
    They said that they are producting this item now and it will restock in the middle of December.
    We are sorry to have kept you waiting so long.
    We will update the website after it arrives, so please wait until then.
    Thank you so much.
    (Nov 13, 2018 13:34)

    Question : [Re] Inquiry for the item from kel****

    Sure. Thank you. Pls update me when the stock arrives.

    Answer : [Re] Inquiry for the item from kel****

    Thank you for your mail.
    Welcome again to our website!

  • Question : enquiryMay 11, 2018

    hi when will Beige colour M size be restocked?

    Answer : [Re] enquiry

    Thank you for your mail.
    I will ask the person in charge about the detail, so please wait for the next mail.

    Hi, this is SHIROHATO.
    Beige color for M will restock in the end of May.
    We will update the website after it arrives, so please wait until then.
    Thank you so much.
    (May 17, 2018 14:32)

Nubra ‘Breeze  Seamless Bra (Made in America)(NUBRABREEZE)
Nubra ‘Breeze Seamless Bra (Made in America)(NUBRABREEZE)
Item Q&A
  • Question : Inquiry for the item from her****Apr 08, 2019

    Can I know when will restock for mocha color size b?
    Any black color for size b?

    Answer : [Re] Inquiry for the item from her****

    Thank you for your inquiry.
    Unfortunately, the manufacturer ended to produce the size B for this item, so it won't restock.
    We are sorry we can't meet your request this time.
    By the way, about other nubra that has black color for size B, plese check the item code:419277821 (product code:122NUBSEAM) and the item code:419253214 (product code:122PADNUB).
    Welcome again to our website!

  • Question : Sizing 70CApr 22, 2016

    What size should I get if my bra is 70C?
    The colour is beige? Thanks!

    Answer : [Re] Sizing 70C

    Thank you for your inquiry.
    If you wear C70 in Japanese size, I recommend the size A or B to you.
    Please note that it is only guide and the size depends on your figure, the material and the design of the item.
    And the color is deep beige.
    We hope this information helps you.
    Thank you so much.

  • Question : Cup thicknessApr 05, 2016

    Hello. How thick is the padding? For cup A.

    Answer : [Re] Cup thickness

    Thank you for your mail.
    We are sorry but it is difficult for us to measure the thich of padding.
    I think it is about 1cm at the maximum, so please refer to it.
    Thank you so much.

Dr. Scholl Medi Qtto Long Open Toe Compression Socks (For Sleeping Made in Japan)(A99600452)
Dr. Scholl Medi Qtto Long Open Toe Compression Socks (For Sleeping Made in Japan)(A99600452)
Item Q&A
  • Question : Inquiry for the item from uns****Apr 05, 2019

  • Question : Inquiry for the item from 236****Mar 30, 2019

    what is the difference between this one with (A99601374)? thanks!

    Answer : [Re] Inquiry for the item from 236****

    Thank you for your mail.
    The product code:A99601374 is longer than A99600452.
    A99600452 covers from thighs to foot.
    A99601374 covers from upper thighs to foot.
    Please refer to it.
    Thank you so much.

  • Question : Inquiry for the item from may****Mar 25, 2019

    Hi what is the use of this stocking?

    Answer : [Re] Inquiry for the item from may****

    Thank you for your mail.
    You can use this compression socks when you sleep.
    And it helps to shape your legs.
    If you have any questions, please contact us.
    Thank you so much.

    Question : [Re] Inquiry for the item from may****

    Thanks

    Answer : [Re] Inquiry for the item from may****

    Thank you for your mail.
    Welcome again to our website!

  • Question : Inquiry for the item from rac****Mar 25, 2019

    I’m 1.69m tall, do u have XL? Can L fit me?

    Answer : [Re] Inquiry for the item from rac****

    Thank you for your mail.
    Unfortunately, this item doen't have XL size.
    And L fits height 155-165cm, so I'm afraid it may be too short for you.
    It is difficult for me to recommend L size to you.
    I'm sorry I can't meet your request this time.
    Thank you so much.
    So

  • Question : Inquiry for the item from che****Mar 06, 2019

    One pair or one piece per box?

    Answer : [Re] Inquiry for the item from che****

    Thank you for your reply.
    right and left piece is in a one box.
    Let me know if you have any other question.
    Thank you so much.

+View all Notice, FAQ, Q&A >>
Graded Compression Sleeping Socks (Sizes M-L)(01BHS1300)
Graded Compression Sleeping Socks (Sizes M-L)(01BHS1300)
Item Q&A
  • Question : Inquiry for the item from ang****Apr 04, 2019

    hi seller,

    just checking if the size L fit my height, but There are no measurement for thigh, just confirm if it suitable for most of the thigh size?

    Answer : [Re] Inquiry for the item from ang****

    Thank you for your mail.
    Unfortunately, the manufacturer doesn't have the data for thigh circumference.
    The material will grow to some extent, but the size depends on your figure, the material and the design of the item.
    If you want to confirm the thigh circumference, we recommend other item, for example MediQttO that has the size of thigh.
    I'm sorry I can't give you a clear answer.
    We hope this information helps you.
    Thank you so much.

  • Question : sizeMar 22, 2016

    can you tell me more about the size M and L? I'm 156cm, and 54kg. Thank you

    Answer : [Re] size

    Thank you for your inquiry.
    The size of this item is fixed by the height.
    The size M fits height 150-160cm and the L fits height 155-165cm, so I think the size M will fit you.
    Please note that it is only guide and the size depends on your figure, the material and the design of the item.
    We hope this information helps you.
    Thank you so much.