Q&A board

Q & A Lists
Item Question & Answer
Multi-Functions Portable Electric Cup/Mini Cooker♥Suit for everyone/work/travel/hostel/electric save
Multi-Functions Portable Electric Cup/Mini Cooker♥Suit for everyone/work/travel/hostel/electric save
Item Q&A
  • Question : Inquiry for the item from HYO****Oct 14, 2019

  • Question : Inquiry for the item from sco****Jun 05, 2017

    Sorry seller is model 1 and model 4 with steamer. Thank you

    Answer : [Re] Inquiry for the item from sco****

    Model 4 steamer (pink 2 & blue 3) is with stainless steel,
    Model 4 steamer (pink 3 & blue 3) is with stainless steel with handle

    Question : [Re] Inquiry for the item from sco****

    Thank you, I will order model 4 with steamer with handle.

    Answer : [Re] Inquiry for the item from sco****

    you're most welcome

  • Question : Inquiry for the item from sco****Jun 05, 2017

    Hi seller can I know what is the difference between model 1 with steamer and model 5 with steamer, please reply soon. Thank you

    Answer : [Re] Inquiry for the item from sco****

    Hi, only one different is the outlook design different ya, cheers

68800mAh Multi-Function Car battery Jump Starter PowerBank Portable Charger for Laptop/phone/ipad
68800mAh Multi-Function Car battery Jump Starter PowerBank Portable Charger for Laptop/phone/ipad
Item Q&A
  • Question : Inquiry for the item from 262****Jul 25, 2019

    I started charging the item (battery) 2 days ago and and the 4-indicator lights still blinking. It is almost 48 hours. Is it normal when charge for 1st time? How long normally take for 1st charging? And, subsequent charging?

    Answer : [Re] Inquiry for the item from 262****

    hi it only charge until fully charge will be ok

  • Question : Inquiry for the item from des****Apr 24, 2018

  • Question : Inquiry for the item from pl8****Apr 18, 2018

  • Question : Inquiry from vin****Nov 06, 2017

❤100%Authentic Herschel Supply.Co❤Little America/ Novel/Strand Retreat Settlement Classic Backpack
❤100%Authentic Herschel Supply.Co❤Little America/ Novel/Strand Retreat Settlement Classic Backpack
Item Q&A
  • Question : Inquiry for the item from deg****Jul 23, 2019

    hello, is there any model which is waterproof pls?

    Answer : [Re] Inquiry for the item from deg****

    for the polycoat black / navy

  • Question : Inquiry for the item from oka****Mar 21, 2019

  • Question : Inquiry for the item from tze****Sep 03, 2018

  • Question : Little America Home Full BlackAug 22, 2018

    Hi. I am interested in the Little America home full black for 25 litres, but i can't seem to find it in the selection. May i know how do i order it?

    Answer : [Re] Little America Home Full Black

    Hi at below this link ya:
    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=547690633
    Type : Little America Large Volume 25L
    Color : Home Full Black(+$47.00)

  • Question : Inquiry for the item from csy****Aug 06, 2018

+View all Notice, FAQ, Q&A >>
Anywin Healthy Food Dehydrator For Fruit Vegetables and Meat / GDA-Food Preserver/ Multi-Tiered
Anywin Healthy Food Dehydrator For Fruit Vegetables and Meat / GDA-Food Preserver/ Multi-Tiered
Item Q&A
  • Question : Inquiry related delivery from 770****May 24, 2019

    Hi,

    Good days. I need to check the item, because I haven't receive the it.
    Appreciate that you can help to check it.

    Thank you.

    Rgds,
    Jacinda

    Answer : [Re] Inquiry related delivery from 770****

    Hi courier mentioned your item was lost, kindly inform qoo10 to refund this item to you

    Question : [Re] Inquiry related delivery from 770****

    Hi,
    how to inform qoo10? do you have have the qoo10 email address?

    TQ

    Answer : [Re] Inquiry related delivery from 770****

    we inform them to cancel and refund to you

    Question : [Re] Inquiry related delivery from 770****

    Ok, thanks.
    When qoo10 can make the refund to my account?

    Answer : [Re] Inquiry related delivery from 770****

    you need contact them ya

    Question : [Re] Inquiry related delivery from 770****

    What is the contact number?

    Answer : [Re] Inquiry related delivery from 770****

    you find in your order

  • Question : Inquiry for the item from yeo****Nov 25, 2017

    Hi,
    May I check what kind of plug does it come with?
    Is it Sg plug?

    Answer : [Re] Inquiry for the item from yeo****

    Hi, it's SG plug ya, cheers

  • Question : Where is my order?Oct 10, 2017

    Hi, I ordered this since 1 Oct, already 11 days and still no reply?

    Status have been "shipping requested" eversince.

    Answer : [Re] Where is my order?

    .

[2017 New Collection] FUROSHIKI WRAPPING SHOES / GYM / YOGA / JOGGING / FITNESS / TRAVEL / SPORT
[2017 New Collection] FUROSHIKI WRAPPING SHOES / GYM / YOGA / JOGGING / FITNESS / TRAVEL / SPORT
Item Q&A
  • Question : Inquiry for the item from lai****May 25, 2019

    Hi, how do I order a men's XXL or is men's and women's XXL is same size? Thanks!

    Answer : [Re] Inquiry for the item from lai****

    Hi kindly scroll doen the page and refer to size chart ya =)

  • Question : Inquiry for the item from Ohh****Jul 31, 2018

  • Question : Inquiry for the item from con****Apr 24, 2018

    Hi i am a EU size 37. What size should i get?

    Answer : [Re] Inquiry for the item from con****

    hi kindly refer attach chart size ya

  • Question : Inquiry for the item from pau****Mar 13, 2018

    Hi there, are these shoes original vibram furoshiki or oem ones?

    Thanks

    Answer : [Re] Inquiry for the item from pau****

    Hi we didn't sell non-authentic item, our item have done verified authenticicity by qoo10 too, thanks

  • Question : abt itemNov 13, 2017

Foldable Platform Trolley (200 KG). Durable Castors and Non-Slip Platform Good for Home and Office
Foldable Platform Trolley (200 KG). Durable Castors and Non-Slip Platform Good for Home and Office
Item Q&A
  • Question : Are the trolley wheels the 'Upgraded' version?Sep 10, 2018

    Hi, Seller:
    Are the trolley wheels 'Black' or upgraded version 'White'?
    Please show the exact physical trolley that you are delivering.
    Based, on Buyer's review, the picture is not clear.

    Answer : [Re] Are the trolley wheels the 'Upgraded' version?

    Hi yes it is upgraded version, it's in grey colour shown in picture right hand side which is in 2inch wheels

1+1 Himalayan Salt Lamp Natural USB Colourful Crystal Salt Rock Salt Lamp Air Purifier Night Light
1+1 Himalayan Salt Lamp Natural USB Colourful Crystal Salt Rock Salt Lamp Air Purifier Night Light
Item Q&A
  • Question : 배송 관련 cih****님의 문의입니다.Sep 04, 2018

    When r u making out order no 272641184?

    Answer : [Re] 배송 관련 cih****님의 문의입니다.

    done transaction ya =)

  • Question : 1+1Apr 30, 2018

    Can request for 1 white and 1 black ?

    Answer : [Re] 1+1

    yes can, you may choose 1 black + 1 white in options

  • Question : Inquiry related delivery from vin****Apr 20, 2018

    I've made an order on the 14th April and there have been no update on the delivery status.
    Please update me on the status ASAP!!!

    Answer : [Re] Inquiry related delivery from vin****

    hi due to overwelming orders, your item will schedule to dispatch by this 2days ya

  • Question : Inquiry for the item from muh****Mar 26, 2018

    Still have 1 +1?

    Answer : [Re] Inquiry for the item from muh****

    yeah now on sales again, promotion will end soon

  • Question : 1+1 promotionMar 19, 2018

    Hi,
    For the 1 + 1 promotion, do i select the quantity to be 1 or 2? Because i select 2, qoo10 display the price of 2 lamps instead of one in the cart.
    Please advise.
    Thanks

    Answer : [Re] 1+1 promotion

    nope, you need buy 1 then will get 1+1=2

+View all Notice, FAQ, Q&A >>
FLEX TAPE - USA TOP SELLER*GRIP ON TIGHT*STRONG RUBBERIZED WATERPROOF TAPE *SUPER STRONG TAPE*
FLEX TAPE - USA TOP SELLER*GRIP ON TIGHT*STRONG RUBBERIZED WATERPROOF TAPE *SUPER STRONG TAPE*
Item Q&A
  • Question : Inquiry for the item from jnb****Jun 01, 2018

    Hi Seller,
    May I know is one can or two cans of Flex tape able to fit into normal mail box since there is an option for SingPost normal service?
    Pls advise.
    Thank you.

    Answer : [Re] Inquiry for the item from jnb****

    hi 2pcs ya

    Question : [Re] Inquiry for the item from jnb****

    Noted. Thank you.

    Answer : [Re] Inquiry for the item from jnb****

    =)

★SG local★The Amazing Power Scrubber / Rechargeable Spin Scrubber Cleaning Brush/Mop/Cleaner
★SG local★The Amazing Power Scrubber / Rechargeable Spin Scrubber Cleaning Brush/Mop/Cleaner
Item Q&A
  • Question : Order No. 258764543May 31, 2018

seven children white mask pearl powder whitening freckle bleak replenishment 10packs
seven children white mask pearl powder whitening freckle bleak replenishment 10packs
Item Q&A
BUY 3 FREE 2 * $3.8 ONLY 10pc/box Traditional Chinese Medicine Night Navel Patch - Detox/Weight Loss
BUY 3 FREE 2 * $3.8 ONLY 10pc/box Traditional Chinese Medicine Night Navel Patch - Detox/Weight Loss
Item Q&A
  • Question : Inquiry for the item from tif****Feb 21, 2018

    Dear seller,

    Is it I click 3 qty then will free 2 boxes?

    Ur price is 1 box $3.80 or $4.40?

    Thank you.


    Tiff

    Answer : [Re] Inquiry for the item from tif****

    yup correct, with shop coupon after discount will be $3.8

  • Question : Inquiry for the item from Dre****Jan 20, 2018

  • Question : Inquiry from eun****Jan 21, 2018

  • Question : Inquiry for the item from myh****Jan 16, 2018

    When is the expiry date?

    Answer : [Re] Inquiry for the item from myh****

    December 2020

  • Question : Inquiry for the item from loo****Jan 14, 2018

+View all Notice, FAQ, Q&A >>
BUY 3 FREE 2 * $5.3 ONLY 10pc/box Traditional Chinese Medicine Night Navel Patch - Detox/Weight Loss
BUY 3 FREE 2 * $5.3 ONLY 10pc/box Traditional Chinese Medicine Night Navel Patch - Detox/Weight Loss
Item Q&A
FLAVORWAVE Multifunctional Electric Glass Waves Air Oven/Air Fryer 12L**French Technology
FLAVORWAVE Multifunctional Electric Glass Waves Air Oven/Air Fryer 12L**French Technology
Item Q&A
Japanese Sanrio Disney Sweeper Robot Cleaner + FREE 20pcs Dust Cleaner Paper♥
Japanese Sanrio Disney Sweeper Robot Cleaner + FREE 20pcs Dust Cleaner Paper♥
Item Q&A
  • Question : Inquiry for the item from win****Aug 22, 2017

    Am I able to just buy the dust paper after finish using ?

    Answer : [Re] Inquiry for the item from win****

    hi yes can ya

  • Question : Inquiry related delivery from sue****Jun 02, 2017

  • Question : Inquiry for the item from tan****May 05, 2017

    Is dust bag same as dust cleaning paper?
    When the 20 free dust cleaning paper r used up, where to replenish? At how much? Thk u.

    Answer : [Re] Inquiry for the item from tan****

    Hi, yes dust bag = dust cleaning paper ya =)
    For replenish you may purchase from this link ya, thank you.
    http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=532193560

[First Launch] Tic Bottle Singapore - Smart Bottles for Life’s Travels【READY STOCK】
[First Launch] Tic Bottle Singapore - Smart Bottles for Life’s Travels【READY STOCK】
Item Q&A
  • Question : Inquiry related delivery from lin****Jun 12, 2017

    Hi. If I order today, can receive by Wednesday?

    Answer : [Re] Inquiry related delivery from lin****

    Hi yes can

    Question : [Re] Inquiry related delivery from lin****

    Thanks, I have just placed my order.

    Answer : [Re] Inquiry related delivery from lin****

    Hi Sharin, alright, item shipped yesterday, probably you able to receive by today ya, cheers

    Question : [Re] Inquiry related delivery from lin****

    Thanks so much! Will update you once I receive the parcel. ;)

    Answer : [Re] Inquiry related delivery from lin****

    you're most welcome

  • Question : Inquiry for the item from est****Jun 02, 2017

    Hi, I'm interested to buy the shower bottle but there are 2 things I can't figure out.

    - 3 x smart sections (80ml each)
    - 3 x labelled containers for shampoo, condition, body wash n S-1 spare lid

    Can you tell me which are the items?

    Thank you
    Esther

    Answer : [Re] Inquiry for the item from est****

    Hi, thanks for interesting our product, the above item is Shower Bottle, cheers

Capsule Japanese Design  Anti-UV Folding Umbrella ultra - lighter than iphone 7 UV sun umbrella
Capsule Japanese Design Anti-UV Folding Umbrella ultra - lighter than iphone 7 UV sun umbrella
Item Q&A
  • Question : Inquiry for the item from jan****May 17, 2017

    Hi seller. How do I choose the colour?

    Answer : [Re] Inquiry for the item from jan****

    hi have added ya,thanks

    Question : [Re] Inquiry for the item from jan****

    Thanks

    Answer : [Re] Inquiry for the item from jan****

    you are welcome