Q&A board

Available
월~금: 오전 6시~오전 11시
토: 오전 6시~ 오전 11시
일, 공휴일: 휴무
Q & A Lists
Item Question & Answer
[Michael Kors] May update / department store 310 Type Wallet / BAG Collection ♥from USA
[Michael Kors] May update / department store 310 Type Wallet / BAG Collection ♥from USA
Item Q&A
  • Question : Inquiry related delivery from tan****May 22, 2019

  • Question : Inquiry for the item from Jad****May 21, 2019

    Can check the diff of two types of black color in style 2? Blakely bucket series? As diff pricing.

    Answer : [Re] Inquiry for the item from Jad****

    Any updates? As i might be getting anor one thks.

  • Question : Inquiry from gen****May 16, 2019

  • Question : Inquiry for the item from yen****May 15, 2019

    No 30 item 1 price for both large and medium bag?

    Answer : [Re] Inquiry for the item from yen****

    Hello,

    There are small and large size for style 30 but only the large is currently in stock. There will be a limited quantity restock for that item in our shop soon. Let us know if you have any other questions. Thank you.

  • Question : Inquiry for the item from sir****May 09, 2019

    Hi may I know what is Fawn 2 for style 36

    Answer : [Re] Inquiry for the item from sir****

    Hello,

    Please disregard that, as it seems that is no longer in stock. Let us know if you need further assistance regarding any other available products from our shop. Thank you.

+View all Notice, FAQ, Q&A >>
[Coach] 11 Type Chelsea Hobo bag /Official Genuine Products Shipped from USA
[Coach] 11 Type Chelsea Hobo bag /Official Genuine Products Shipped from USA
Item Q&A
  • Question : Inquiry for the item from Jac****May 21, 2019

  • Question : Inquiry for the item from car****Dec 25, 2018

    When will style 4 bronze be restock?

    Answer : [Re] Inquiry for the item from car****

    Hello,

    We are unsure of when we will be restocking sometime soon. Feel free to check our shop for other items you may be interested in. Let us know if you have any other questions. Thank you.

[Marc Jacobs]May update /department store  90Type Wallet / Bag /Camera bag / from USA ♥
[Marc Jacobs]May update /department store 90Type Wallet / Bag /Camera bag / from USA ♥
Item Q&A
  • Question : Inquiry for the item from kua****May 17, 2019

    Hi my order number 126956874, pls help to update the status. I've send u inquiry about my order status but no response.

    Answer : [Re] Inquiry for the item from kua****

    Sorry, order number is 295907877

    Question : [Re] Inquiry for the item from kua****

    Hello,

    It appears that your order has already been cancelled on our end. We apologize we couldnt assist you on time and hope to do so more efficiently next time. Let us know if you have any other questions/concerns. Thank you.

  • Question : Inquiry for the item from sou****May 12, 2019

    Do you have the snapshot bags?😊

    Answer : [Re] Inquiry for the item from sou****

    Hello,

    Yes, but please specify the exact model num & style/color num so we can further assist you. Thank you.

    Question : [Re] Inquiry for the item from sou****

    Snapshot model 18.

    Answer : [Re] Inquiry for the item from sou****

    Hello,

    If you are referring to the black color, we currently do not have that in stock. Let us know if you have any other questions. Thank you.

  • Question : Inquiry from nor****May 05, 2019

  • Question : Inquiry related delivery from nad****Apr 30, 2019

    Hi can I know when will my order be shipped out? I'm buying this for a birthday gift. Hoping it can reach by next week to singapore??

    Answer : [Re] Inquiry related delivery from nad****

    Hello,

    We have previously contacted you regarding your recent order. The style/color code you have ordered does not currently exist with the products we have laid out, as there seems to be a server error for quantities. Please refer to us another product within the same price range from our shop so we can immediately dispatch in replacement of the original order. If that is not desired, you may proceed to cancel your order. We appreciate your patience and apologize for any inconveniences this may have caused.

    Question : [Re] Inquiry related delivery from nad****

    Hi I did not received any emails or calls from your side at all? What other designs within the price you have?? Can you narrow down for m

    Answer : [Re] Inquiry related delivery from nad****

    Hi I did not received any emails or calls from your side at all? What other designs within the price you have?? Can you narrow down for m

    Question : [Re] Inquiry related delivery from nad****

    Hi I did not received any emails or calls from your side at all? What other designs within the price you have?? Can you narrow down for m

    Answer : [Re] Inquiry related delivery from nad****

    Hello,

    It seems your order has already been cancelled. If you check the shop within the same style for what is in stock, you'd be able to determine what is in the same price range. If you still have interest for other products, we will assure of assisting you. Apologies for any inconvenience this may have caused. Let us know if you have any other questions. Thank you.

    Question : [Re] Inquiry related delivery from nad****

    Hi yes I've decided to cancel the order and buy else where. Thankyou

  • Question : Inquiry for the item from Jov****Apr 19, 2019

    Hi, how to choose the color for the camera bag

    Answer : [Re] Inquiry for the item from Jov****

    Hello,

    There are currently none available on our shop but we will be updating a limited quantity soon. You may stay tuned to our shop for further updates. Thank you.

+View all Notice, FAQ, Q&A >>
클러치 크로스바디백
클러치 크로스바디백
Item Q&A
  • Question : Inquiry for the item from con****May 16, 2019

  • Question : Inquiry for the item from ang****May 11, 2019

    Will you restock snoopy?

    Answer : [Re] Inquiry for the item from ang****

    Hello,

    We are currently unsure of when we will restock that item anytime soon. Feel free to ask us questions regarding other products we currently have available that may be of your interest. Thank you.

  • Question : Inquiry for the item from ifa****May 05, 2019

  • Question : Inquiry for the item from jan****May 01, 2019

    is this authentic?

    Answer : [Re] Inquiry for the item from jan****

    Hello,

    As stated in our description, all of our products are 100% Authentic guaranteed! Our products come from online/in-store major department and retail stores. Please let us know if you have any other questions/concerns and we will gladly help. Thank you!

  • Question : Inquiry for the item from Mis****Apr 01, 2019

+View all Notice, FAQ, Q&A >>
Michael Kors Jules/Frankie Drawstring Crossbody/Official Genuine Products Shipped from USA
Michael Kors Jules/Frankie Drawstring Crossbody/Official Genuine Products Shipped from USA
Item Q&A
  • Question : Inquiry for the item from emi****May 16, 2019

    Hi. Is this still available?

    Answer : [Re] Inquiry for the item from emi****

    Hello,

    Yes, but please refer to the style and color for the product so we can further assist you. Thank you

  • Question : Inquiry related delivery from ivy****Oct 29, 2018

    What is the delivery duration? Can reach by 7 Nov if order today or tomorrow?

    Answer : [Re] Inquiry related delivery from ivy****

    Hello,

    Shipping and handling altogether typically will take approximately 7-10 business days to deliver to Singapore (sometimes sooner). We greatly appreciate the patience of all of our customers. Please let us know if you have any more questions and or concerns and we will gladly help!

  • Question : Inquiry for the item from che****Jul 05, 2018

  • Question : Contact infoAug 02, 2016

    Hi there,

    Your products are looking great, is it possible to get your contact info from you?

    Looking forward for your reply! (:

    Thanks!
    Kaylene

    Answer : [Re] Contact info

    Hello !
    You can reach us at :

    shopoholicny@gmail.com

    Question : [Re] Contact info

    I have emailed you earlier on! (: Please check and hope to hear good news from you!

    Answer : [Re] Contact info

    We will be looking at the email very soon. Thank you.

  • Question : Any dust bag included for Item code : 459562795Apr 27, 2016

    Dear Seller

    Please refer above and advise.

    Tq

    Answer : [Re] Any dust bag included for Item code : 459562795

    Previous message has been responded to. Thank you.

[Marc Jacobs] 20 Type Snapshot Camera Bag/Big Shot/Authentic from USA ♥
[Marc Jacobs] 20 Type Snapshot Camera Bag/Big Shot/Authentic from USA ♥
Item Q&A
  • Question : Inquiry for the item from ivy****May 14, 2019

    Hi do you have the snapshot camera bag in rose? pic attached for reference.

    Answer : [Re] Inquiry for the item from ivy****

    Hello,

    If you are referring to the black color, we currently do not have that in stock. Let us know if you have any other questions. Thank you.

    Question : [Re] Inquiry for the item from ivy****

    Hi, i’m not referring to the black one. It’s the one in pic attached. will you be selling this?

    Answer : [Re] Inquiry for the item from ivy****

    Hello,

    We do not at the moment, we meant to say we have no stock for the rose color. Apologies for the confusion. Let us know if there are any other products in stock you may be interested in. Thank you.

  • Question : Inquiry related delivery from vt0****May 11, 2019

    Hi seller, I had placed my order since 9 May. May I know when are you shipping out? Thanks.

    Answer : [Re] Inquiry related delivery from vt0****

    Hello,

    Regarding your recent order, we apologize to notify you that the product you have ordered is out of stock. There seems to have been an error in the process of inputting the quantity of the item in our shop which was out of our controlled process. If there is another product that you are interested in that is within the same price, please inform us. If that is not preferred, you may also proceed to cancel your order.
    We apologize once again for the inconvenience and your consideration is greatly appreciated. Thank you.

  • Question : Inquiry for the item from she****Mar 11, 2019

    May I know baby pink will restock?

    Answer : [Re] Inquiry for the item from she****

    Hello,

    We are currently unsure of when we will restock that item exactly but we will try our best. Feel free to ask us questions regarding other products we currently have available that may be of your interest in the mean time. Thank you.

  • Question : Inquiry for the item from kzj****Jan 17, 2019

    Hi, when will stock for baby pink arrive?

    Answer : [Re] Inquiry for the item from kzj****

    Hello,

    We are currently unsure of when we will restock that item anytime soon. Feel free to ask us questions regarding other products we currently have available that may be of your interest. Thank you.

  • Question : Inquiry for the item from wei****Jan 05, 2019

    Hi, seller does the Marc Jacobs snapshot bag comes with care card n dustbag? Where is the origin manufacturer from? Is there Marc Jacobs name engraved on the zipper and strap hook? Thank you.

    Answer : [Re] Inquiry for the item from wei****

    Hello,

    We are unable to clarify the exact manufacturer at the moment but we assure that all of our products are 100% authentic and are typically from retail/department stores. Let us know if you have any other questions. Thank you.

+View all Notice, FAQ, Q&A >>
[Michael Kors] Soan Cross Shoulder Bag / Official Genuine Products
[Michael Kors] Soan Cross Shoulder Bag / Official Genuine Products
Item Q&A
  • Question : Inquiry for the item from sir****May 10, 2019

  • Question : Inquiry for the item from che****Apr 20, 2019

    Is L6 still available? Dark denim. The whole sling is woven with leather? Is it lamb leather?

    Answer : [Re] Inquiry for the item from che****

    Hello,
    We are unsure of the exact type of leather for the "sling", but you may look into details to see if there is a further description of the product. Let us know if you have any other questions. Thank you.

  • Question : Inquiry for the item from Kar****Mar 31, 2019

    Hi,may i know item L6 can be used as crossbody n how long is the chain? Thanks

    Answer : [Re] Inquiry for the item from Kar****

    Hello,

    Yes, it can be used as a crossbody, and as shown in the description of the product, the Chain with leather shoulder cross strap has a 30-53cm drop. Let us know if you have other questions. Thank you.

  • Question : Inquiry from app****Feb 10, 2019

  • Question : Inquiry for the item from dor****Dec 13, 2018

    Hi seller, may I know for the model L2 Silver, is the bag surface rough or smooth? Will it hook onto lace or silk clothing? Thank you.

    Answer : [Re] Inquiry for the item from dor****

    Hello,

    Apologies for the delayed response. The product is not rough nor is it smooth. It is a soft material that will not hook onto lace or silk clothing. We are aware of the type of material you are concerned of, but the L2 silver is not that case. Let us know if you have any other questions. Thank you.

+View all Notice, FAQ, Q&A >>
[Michael Kors] Mercer Medium Messenger/Official Genuine Products Shipped from USA
[Michael Kors] Mercer Medium Messenger/Official Genuine Products Shipped from USA
Item Q&A
[_※GRAB 20$ COUPON※_super sale_]Michael Kors Jet Set/Kiera Official Genuine / bag / cross Crossbody
[_※GRAB 20$ COUPON※_super sale_]Michael Kors Jet Set/Kiera Official Genuine / bag / cross Crossbody
Item Q&A
  • Question : Inquiry for the item from cho****May 07, 2019

    Hi,

    I am interested in the Jet Set Travel Wallet Chain Crossbody in Saffiano leather (Model: Wallet Cross-02.Luggage).

    However, the images do not show the internal compartments of the wallet. Are the location of the compartments (internal zip pockets, credit-card pockets etc) same as the Wallet Cross-03.Dark Red model?

    Can you confirm whether there are 6 or 8 credit-card pockets?

    Thank you very much.

    Answer : [Re] Inquiry for the item from cho****

    Hello,

    If you scroll down on the listing to the desired model, there will be details along with images following the product. In the description, it states that there is 1 interior zip pocket, 6 credit card pockets, along with wall and cellphone pockets. We hope this answers your questions. Let us know if you need further assistance with our products. Thank you.

  • Question : Inquiry for the item from avv****Sep 25, 2018

    hi seller, i've bought from u the attaxhed bag few mths ago. i really love the design but its too small as it cant fit on my hp. do u have the same design but in bigger size?

    Answer : [Re] Inquiry for the item from avv****

    Hello,

    We currently do not carry the same model in different sizes. Perhaps you may look on our shop for other sized similar products. Let us know if you have any other questions. Thank you.

  • Question : Inquiry related delivery from jan****Aug 05, 2018

    How Long is the delivery takes ?

    Answer : [Re] Inquiry related delivery from jan****

    Hello !,

    Shipping and handling altogether will take approximately 7-10 business days, sometimes sooner to deliver to Singapore. We greatly appreciate the patience of all of our customers. Please let us know if you have any more questions and or concerns and we will gladly help!

  • Question : Inquiry for the item from chr****Jul 06, 2018

    100%Authentic?

    Answer : [Re] Inquiry for the item from chr****

    Hello,

    As stated in our description, all of our products are 100% Authentic guaranteed!
    Our products come from online/in-store major department/retail stores. A good majority of our products will include a gift receipt or return label but there are minor occasions when either is not included. Please let us know if you have any other questions/concerns and we will gladly help. Thank you!

  • Question : EnquiryMay 08, 2018

    Hello Seller,

    Im interested to purchase but how do i grab the $20 coupon?
    Also how long does it take for delivery? and your product is authentic?

    Thank you.

    Answer : [Re] Enquiry

    Hello,

    We are unsure of what $20 coupon you are referring to. Unless you are referring to the discounted promotion which is already applied to the price.
    Shipping and handling altogether will take approximately 7-10 business days to deliver to Singapore.
    As stated in our description, all of our products are 100% Authentic guaranteed! Our products come from online/in-store major department/retail stores. Thank you.

+View all Notice, FAQ, Q&A >>
[Coach] Scout Hobo/Official Genuine Products Shipped from US
[Coach] Scout Hobo/Official Genuine Products Shipped from US
Item Q&A
  • Question : Inquiry for the item from joa****May 04, 2019

    Will you stock up on the saddle colour soon?

    Answer : [Re] Inquiry for the item from joa****

    Hello,

    Unfortunately, it seems we will not be restocking the Saddle color for that model. Let us know if you have questions regarding the many other selections we have currently available. Thank you.

[Coach] department store Exclusive Sale Coach Swagger/Official Genuine Products
[Coach] department store Exclusive Sale Coach Swagger/Official Genuine Products
Item Q&A
  • Question : Inquiry for the item from lli****Apr 13, 2019

    hi i would like to enquire coach swingpack still available?

    Answer : [Re] Inquiry for the item from lli****

    Hello,

    Please specify the Style and Color number for us to further assist you. Thank you.

    Question : [Re] Inquiry for the item from lli****

    hi its no 52348 color stone. is it still avail?

    thank u

    Answer : [Re] Inquiry for the item from lli****

    Hello,

    As of today, we have one stock available. You may proceed to order if you desire the product. Let us know if you have any other questions. Thank you.

  • Question : Inquiry from lia****Dec 28, 2018

    Please reply me. My question was black clr L01 got re-stock? See attach file pls

    Answer : [Re] Inquiry from lia****

    47261 SV/BLACK

    Question : [Re] Inquiry from lia****

    Hello,

    It is unlikely that we will restock that anytime soon, Feel free to check our shop for other items you may be interested in. Let us know if you have any questions. Thank you.

  • Question : Inquiry from lia****Dec 19, 2018

    Hi can I know got re-stock?

    Answer : [Re] Inquiry from lia****

    Hello,

    What color are you referring to for the product? Let us know. Thank you.

  • Question : Inquiry from joa****Nov 26, 2018

    Is the item authentic? Does it come with dust bag

    Answer : [Re] Inquiry from joa****

    Hello,

    As stated in our description, all of our products are 100% Authentic guaranteed! Our products come from online/in-store major department/retail store. As for the dustbag, it varies on what you order, as many handbags include dustbags, but some of the smaller products may not. Please let us know if you have any other questions/concerns and we will gladly help. Thank you!

  • Question : Inquiry related delivery from que****Jun 17, 2018

+View all Notice, FAQ, Q&A >>
[Michael Kors] 83Type Small Large Wallet collection From USA♥
[Michael Kors] 83Type Small Large Wallet collection From USA♥
Item Q&A
  • Question : 来自rit****会员的商品咨询。Apr 29, 2019

    when will restock

    Style 13 black ?

    Tq

    Answer : [Re] 来自rit****会员的商品咨询。

    Hi?

    Question : [Re] 来自rit****会员的商品咨询。

    Hello,

    Yes, there will be a limited quantity restock for that product. Let us know if you have any other questions. Thank you.

  • Question : Inquiry for the item from ooi****Mar 30, 2018

    Hi, when u will restock the pale gold (Layton)?

    Answer : [Re] Inquiry for the item from ooi****

    Hello,

    We are unsure of which exact product you are referring to. Please let us know the model number or provide a screenshot of the product. Thank you.

  • Question : Inquiry for the item from z_l****Mar 19, 2018

    Hi do you sell passport holder Michael Kors

    Answer : [Re] Inquiry for the item from z_l****

    Hello,

    We are unsure of when we will be restocking that product but we will try our best to update our stock as soon as possible. You may check our other products that are in stock in the mean time and feel free to ask us further questions. Thank you.

  • Question : Inquiry for the item from che****Mar 19, 2018

  • Question : Inquiry for the item from tit****Mar 13, 2018

+View all Notice, FAQ, Q&A >>
[New Arrival]Michael Kors/Dillon Satchel/Cross/Official Genuine Products Shipped from USA
[New Arrival]Michael Kors/Dillon Satchel/Cross/Official Genuine Products Shipped from USA
Item Q&A
  • Question : Inquiry for the item from Jen****Mar 05, 2019

    Hi. Can I check will u be restocking for item DS3?

    Answer : [Re] Inquiry for the item from Jen****

    Hello,

    We are currently unsure of when we will restock that item anytime soon. Feel free to ask us questions regarding other products we currently have available that may be of your interest. Thank you.

    Question : [Re] Inquiry for the item from Jen****

    Oh. Ok. Thank u. I am looking for this omly.

    Answer : [Re] Inquiry for the item from Jen****

    No problem. Let us know if you have other questions.

    Question : [Re] Inquiry for the item from Jen****

    Hi. So sorry. For DX5 u still have stock n does it come with dust bag n care card?

    Answer : [Re] Inquiry for the item from Jen****

    Hi. So sorry to disturb again. Can I check for DX 5 u still got stock n does it come with dust bag n care card?

    Question : [Re] Inquiry for the item from Jen****

    Hello,

    Yes, we currently do have that in stock, but that product does not include dustbag at original purchase and we usually include everything that was included at original purchase. Let us know if you have other questions. Thank you.

    Answer : [Re] Inquiry for the item from Jen****

    Thank u... but can I buy the dustbag?

    Question : [Re] Inquiry for the item from Jen****

    Hello,

    Unfortunately dust bags are not for sale separately. However, as courtesy we will include a dust bag for you on your next purchase. Thank you.

    Answer : [Re] Inquiry for the item from Jen****

    Thank u...

    Question : [Re] Inquiry for the item from Jen****

    Hi. I have receive the bag but how come there was no dust bag include in it as promise?

    Answer : [Re] Inquiry for the item from Jen****

    Hello,

    We apologize dearly, but we need to be notified prior to dispatch regarding any personal deals between us. We will work on a solution for you. Please just send us a reminder next time so we can note that for your order.

    Question : [Re] Inquiry for the item from Jen****

    Hi. Just to check have you arrange for the dust bag to be dispatch out to me?

    Answer : [Re] Inquiry for the item from Jen****

    Hello,

    We have recalled including a dustbag after further investigation. Is there any chance you may have seen it later after making this claim? Let us know and we will get back to you as soon as possible. Thank you.

    Question : [Re] Inquiry for the item from Jen****

    Don't have. After you have reply me that time I wait until yesterday but still didn't receive.

    Answer : [Re] Inquiry for the item from Jen****

    Hello,

    The dustbag is not originally included from purchase but according to surveillance, it seems it has been included. It has been claimed that the dustbag was included prior to dispatch. Do you perhaps know what the dustbag looks like? Please provide an image of what you are looking for. Thank you.

    Question : [Re] Inquiry for the item from Jen****

    Is this how your dust bag look like? If yes. I did not see any of this in it.

    Answer : [Re] Inquiry for the item from Jen****

    Hello,

    As previously mentioned, we must be informed prior to dispatch for any sort of private deals made. Originally none of the items you ordered originally includes dust bags and we recall including it in the orders. We must be ensured once ordered on the next attempt to support your claim. Let us know if you have further questions. Thank you for your consideration.

    Question : [Re] Inquiry for the item from Jen****

    Hello. What r u trying to say? I dun understand. U did not say that I must inform u after I place my order. When I reveive the item. I only saw the bag wrap with paper. Inside bag is also paper so where is the dust bag u talking about?

    Answer : [Re] Inquiry for the item from Jen****

    Hello,

    We have already informed you that the dust bag is not included at original purchase and out of courtesy we intended to include it on the next purchase. However, we are not able to keep track of who orders what at all times and would need a reminder of that offer. We apologize that this did not go they way you'd like but our hands are tied in this scenario. Thank you for understanding.

    Question : [Re] Inquiry for the item from Jen****

    So now r u trying to tell me that the dust bag will not be depatching to me?

    Answer : [Re] Inquiry for the item from Jen****

    Hello,

    As previously mentioned, the purchases you have made do not include dustbag at original purchase. We have no way of separately dispatching the dustbag regardless, thus why we say to notify us upon your next order as we were intending to include one out of courtesy. Only way for us to send one out is on the next order upon notification. Thank you.

  • Question : RestockSep 17, 2018

    Hi,

    When the DS-1, DS-5 & mediam satchel will restock?

    Answer : [Re] Restock

    Hello,

    We are unsure of when we will restock but it will be soon. Thank you.

  • Question : Inquiry for the item from Kho****Feb 10, 2018

    Hi, will u restock DM5 soon?

    Answer : [Re] Inquiry for the item from Kho****

    Hello,
    We will try the best of our ability to restock
    them but there is no guarantee.
    Thank you.

  • Question : Inquiry for the item from lim****Nov 10, 2017

    Hi Seller, will you restock DM7 soon? Thanks

    Answer : [Re] Inquiry for the item from lim****

    Hello,

    We will not be restocking the DM7 anytime soon. But you may check out our other products in the meantime! Please let us know if you have any other questions and we will gladly help!

  • Question : DM8 BlackSep 19, 2017

+View all Notice, FAQ, Q&A >>
Limited Tote Bag/Official Genuine Products Shipped from USA
Limited Tote Bag/Official Genuine Products Shipped from USA
Item Q&A
  • Question : Inquiry for the item from 241****Apr 13, 2019

    hi, would like to buy B1 from you, do you provide gift receipt to prove authenticity?

    Answer : [Re] Inquiry for the item from 241****

    Hello,

    We are currently out of stock for Coach LI/Navy , but our stock is not updated on the shop due to server errors. However, we do have LI/Oxblood in stock if you are interested. All of our products are 100% authentic and majority of our items include gift receipt, but some may not. We do our best to include everything from original purchase. Let us know if you have any other questions. Thank you.

  • Question : Inquiry for the item from jas****Feb 24, 2019

    How i know is it authentic?

    Answer : [Re] Inquiry for the item from jas****

    Hello,

    As stated in our description, all of our products are 100% Authentic guaranteed!
    Our products come from online/in-store major department and retail stores. A good majority of our products will include a gift receipt or return label, but there are minor cases when either may not be included from original purchase. Please let us know if you have any other questions/concerns and we will gladly help. Thank you!

  • Question : Inquiry for the item from lav****Feb 08, 2019

[New Arrival]Michael Kors Ava Satchel/Official Genuine Products Shipped from USA
[New Arrival]Michael Kors Ava Satchel/Official Genuine Products Shipped from USA
Item Q&A
  • Question : Inquiry for the item from che****Apr 06, 2019

    Hi is the fawn in small size available?

    Answer : [Re] Inquiry for the item from che****

    Hello,

    We currently do not have have the small size but we may have the extra small size in stock. Let us know if you have any other questions. Thank you

  • Question : Inquiry for the item from che****Mar 27, 2019

    May I know the ava small fawn color is dark pink or light pink?

    Answer : [Re] Inquiry for the item from che****

    Hello,

    The color is neither dark nor light pink. It is somewhere in between light and dark pink, considerably medium pink. Let us know if you have any other questions. Thank you.

    Question : [Re] Inquiry for the item from che****

    Is it the same as dusty rose color?

    Answer : [Re] Inquiry for the item from che****

    May I know the saffiano is cross hatch or cross grain leather?

    Question : [Re] Inquiry for the item from che****

    Hello,

    The dusty rose color is more of a pink color.
    And as for the saffiano, we believe it is the cross hatch leather.
    Thank you.

  • Question : Inquiry for the item from che****Mar 29, 2019

    May I know if the seller have small ava saffiano in shades of brown?

    Answer : [Re] Inquiry for the item from che****

    Hello,

    We currently do not have that in stock, but we do have the extra small size in stock. Let us know if you have any other questions. Thank you.

  • Question : Inquiry for the item from wen****Mar 19, 2019

    Hi,

    Is the bag still available to purchase?

    Answer : [Re] Inquiry for the item from wen****

    If i purchase the bag, how long does it takes to arrive in Singapore?

    Question : [Re] Inquiry for the item from wen****

    Hello ,

    Please indicate the exact product style code and color code according to our shop so we can further assist you.
    As for shipping and handling altogether will typically take approx 7-10 days to deliver to Singapore, sometimes even sooner. We greatly appreciate the patience of all of our customers. Let us know if you have any more questions and we will gladly help! Thank you.

  • Question : Inquiry related delivery from mel****Mar 13, 2019

    hi may i know how long is the delivery for ava small soft pink?

    Answer : [Re] Inquiry related delivery from mel****

    Hello !,

    Shipping and handling altogether will typically take approx 7-10 days to deliver to Singapore, sometimes sooner. We greatly appreciate the patience of all of our customers. Please let us know if you have any more questions/concerns and we will gladly help! Thank you.

+View all Notice, FAQ, Q&A >>
[Tory Burch] department store 79 Type Wallet / BAG Collection ♥from USA
[Tory Burch] department store 79 Type Wallet / BAG Collection ♥from USA
Item Q&A
  • Question : Inquiry for the item from hal****Apr 05, 2019

    Hi seller, pls confirm if Tory 15 is still in stock? Thanks.

    Answer : [Re] Inquiry for the item from hal****

    Hello,

    Yes we currently do have that in stock in our shop. You may proceed to order and we will process accordingly. Let us know if you have any other questions .Thank you.

  • Question : Inquiry for the item from nev****Nov 25, 2018

  • Question : Inquiry for the item from han****Sep 30, 2018

    Hi ...is Tory Burch robinson middy satchel style 11139730 in stock??

    Answer : [Re] Inquiry for the item from han****

    Hello,

    Yes, it is currently in stock if you check our shop. Please check under Tory 9 Color 3 regarding the bag you requested. Thank you.

  • Question : Inquiry for the item from Pei****Sep 13, 2018

  • Question : dimensionJul 02, 2018

    Hi seller, the Tory 6 mini ella tote indicated 25cm L x 23cm ht but other seller mini ella is at least 33cm in length. Is your measurement correct ? Thanks

    Answer : [Re] dimension

    Hello,

    Unfortunately, due to there being no stock for the mini ella tote, we are unable to clarify that the measurements are 100% accurate. Let us know if you have any other questions. Thank you.

    Question : [Re] dimension

    Hi seller
    Means this item is out of stock ? cuz your page indicate 1 qty ? Thanks.

    Answer : [Re] dimension

    Hello,

    We do not have it in stock, there are some technical difficulties with the servers. Thank you.

+View all Notice, FAQ, Q&A >>
[Coach] department store Taylor /Horse and Carriage Tote/Official Genuine Products Shipped from US
[Coach] department store Taylor /Horse and Carriage Tote/Official Genuine Products Shipped from US
Item Q&A
  • Question : Inquiry related delivery from mei****Mar 31, 2019

    Hi dou you ship to Indonesia? Thank you

    Answer : [Re] Inquiry related delivery from mei****

    Hello,

    We currently ship to Singapore with this side of Qoo10 services. Let us know if you have other questions. Thank you.

  • Question : Inquiry for the item from csy****Nov 30, 2018

[Tommy Hilfiger]  department store 15 Type Canvas tote bag
[Tommy Hilfiger] department store 15 Type Canvas tote bag
Item Q&A
  • Question : Inquiry related return and exchange from yeo****Feb 16, 2019

    Hi Seller, can I arrange for return/ refund of bag cos I find it really too big?? Can I have your address to sent back by registered mail & can you refund me accordingly?? Thanks & Regards!

    Answer : [Re] Inquiry related return and exchange from yeo****

    Hello,

    According to our guidelines for returns, if it is based off preferences and not the seller's fault, the customer is responsible to cover the return shipping costs in express and the product it must be shipped in unworn/exact condition as sent along with receipts, tags, and plastic bags. There will also be a deduction for shipping/handling fees ($35). Let us know if this option is desired, as it is quite a hassle shipping between SG and US. Thank you.

    Question : [Re] Inquiry related return and exchange from yeo****

    Let me know the procedure & I will have it returned & refund. I understand the hassle but it is really too big for me.

    Answer : [Re] Inquiry related return and exchange from yeo****

    Please let me know if I can send back my registered mail? Let me have the address to send back. Thanks & Regards!

    Question : [Re] Inquiry related return and exchange from yeo****

    Hello, Seller, I am waiting for your reply????

    Answer : [Re] Inquiry related return and exchange from yeo****

    Hello, Seller, I am waiting for your reply????

    Question : [Re] Inquiry related return and exchange from yeo****

    Hello,

    We are going to note this once more for clarification of our guidelines as we provide the return address below..

    "The customer is responsible of covering the return express shipping costs and the product must be shipped in unworn/exact condition as sent along with receipts, tags, and plastic bags. There will also be a deduction for shipping/handling fees ($35) from the refund."

    If you agree upon stated above, please proceed to ship the product accordingly as soon as possible, and we will provide the refund upon receiving.

    AL Express (Danna Fitch)
    NEW JERSEY (U.S.A)
    20 Caesar Pl, Moonachie, NJ 07074.
    (347) 804-6873

    Please provide shipping tracking accordingly. Thank you.

    Answer : [Re] Inquiry related return and exchange from yeo****

    Hi Seller, I have sent out the bag to you. Tracking No : RC600175900SG. Kindly refund me upon receipt. Thank you!

    Question : [Re] Inquiry related return and exchange from yeo****

    Hello,

    Upon receiving and clarifying that conditions are followed, we will reimburse the refund following the $35 deduction. Thank you for your cooperation.

    Answer : [Re] Inquiry related return and exchange from yeo****

    Have you received the returned bag? When is the refund.

    Question : [Re] Inquiry related return and exchange from yeo****

    Hello,

    We are currently in the process of receiving the product from Qoo10 dispatch center. We will refund according to when we receive the product and confirm the product is in correct condition. Thank you for your patience.

    Answer : [Re] Inquiry related return and exchange from yeo****

    When is my refund coming in?? Please advise?? Thanks!!!

    Question : [Re] Inquiry related return and exchange from yeo****

    Hello,

    Please request for a refund so we can take further action. We were previously trying to find the package from the dispatch center. Let us know if you have other questions. Thank you.

    Answer : [Re] Inquiry related return and exchange from yeo****

    Hello, the system doesn’t show a refund for me to click. Please do it at your end. I can’t do it. Thanks! I have given you the Tracking No already. Please do it.

    Question : [Re] Inquiry related return and exchange from yeo****

    You asked me to send back with tracking no I have done so. So please refund me.

    Answer : [Re] Inquiry related return and exchange from yeo****

    We must confirm on our end upon your request of cancellation as your order does not seem to show up on system for us to cancel after an extended time. Please proceed so we can support accordingly. Thank you.

    Question : [Re] Inquiry related return and exchange from yeo****

    How to proceed when it doesn’t allow me?? You already received the product, so please refund accordingly !!!

    Answer : [Re] Inquiry related return and exchange from yeo****

    How to proceed when it doesn’t allow me?? You already received the product, so please refund accordingly !!!

    Question : [Re] Inquiry related return and exchange from yeo****

    Hello,

    We have already requested Qoo10 customer service to reimburse the value including the $35 deducatable for shipping/handling. The timing relies on Qoo10 servers and your current bank. Let us know if you have other questions. Thank you.

  • Question : Inquiry for the item from gla****Mar 01, 2019

    Hi when will u have the stock for small Julia monogram bag again?

    Answer : [Re] Inquiry for the item from gla****

    Hello,

    We are currently unsure of when we will restock that item anytime soon. Feel free to ask us questions regarding other products we currently have available that may be of your interest. Thank you.

  • Question : Inquiry for the item from arm****Dec 11, 2018

  • Question : Inquiry for the item from bab****Dec 01, 2018

[Marc Jacobs] 24 Type Backpack/Authentic from USA ♥
[Marc Jacobs] 24 Type Backpack/Authentic from USA ♥
Item Q&A
  • Question : Inquiry for the item from Cla****Mar 25, 2019

    When item black restock

    Answer : [Re] Inquiry for the item from Cla****

    Hello,

    We will not be restocking that product anytime soon. Let us know if you have other questions regarding products we currently have available. Thank you.

  • Question : Inquiry for the item from dar****Jan 14, 2019

    Hi, will u be restocking L12 black?

    Answer : [Re] Inquiry for the item from dar****

    Pls refer to the attached

    Question : [Re] Inquiry for the item from dar****

    Hello,

    We are currently unsure of when we will restock that item anytime soon. Feel free to ask us questions regarding other products we currently have available that may be of your interest. Thank you.

Michael Kors Soan Cross Shoulder Bag/Official Genuine Products Shipped from USA
Michael Kors Soan Cross Shoulder Bag/Official Genuine Products Shipped from USA
Item Q&A
  • Question : Inquiry for the item from soh****Mar 15, 2019

    Hi seller, for this design I send you in sliver and gold chain
    Do you have stocks?

    Answer : [Re] Inquiry for the item from soh****

    Hello,

    Yes, we currently have the one with gold hardware in stock. Let us know if you have any other questions. Thank you.

    Question : [Re] Inquiry for the item from soh****

    Tks

    Answer : [Re] Inquiry for the item from soh****

    You have the sliver chain too?

    Question : [Re] Inquiry for the item from soh****

    Hello,

    The silver hardware is currently out of stock. Please let us know if you would like another product that is in stock in replacement and we will process for dispatch immediately. And if you desire a refund, please send a request accordingly. Thank you.

  • Question : Inquiry for the item from chr****Dec 28, 2018

  • Question : Inquiry for the item from mab****Mar 09, 2018

    Hi does it comes with dust bag and paper carrier?

    Answer : [Re] Inquiry for the item from mab****

    Hello,

    As stated in our description, all of our products are 100% Authentic guaranteed! Our products come from online/in-store major department/retail stores. A good majority of our products will include a gift receipt or return label but there are minor occasions when either is not included. As for the dustbag, if the product did originally include it, we will send it to you as well. Please let us know if you have any other questions/concerns and we will gladly help. Thank you!

  • Question : Inquiry for the item from gra****Jan 31, 2018

    Omg... you are so not responsive. If you cant ship by the date i specified. Pls cancel my order.

    Answer : [Re] Inquiry for the item from gra****

    Hello,

    We apologize to notify you that the product that you have
    ordered is out of stock. There may have been an error in the process of inputting the quantity of the item in our shop and we dearly
    apologize for that. If there is another product that you
    are interested in that is the same price, please inform us. If that is not preferred, you may proceed to cancel your order.
    We apologize once again for the inconvenience and your consideration is greatly appreciated. Thank you.

  • Question : Inquiry for the item from gra****Jan 29, 2018

+View all Notice, FAQ, Q&A >>
[Coach] department store Clutch Crossbody/Official Genuine Products Shipped from USA
[Coach] department store Clutch Crossbody/Official Genuine Products Shipped from USA
Item Q&A
  • Question : Inquiry from tps****Feb 24, 2019

Limited Offer!Marc Jacobs Mini Large Backpack/Official Genuine Products Shipped from USA
Limited Offer!Marc Jacobs Mini Large Backpack/Official Genuine Products Shipped from USA
Item Q&A
  • Question : Inquiry for the item from dar****Feb 21, 2019

  • Question : Size and photoSep 22, 2018

    Hi,
    May I know the size for MB6, MB7 and C5?
    Can you show me the photo showing the back of C5 (black)?
    Thanks

    Answer : [Re] Size and photo

    Hello,

    Please scroll down on the listing and click on the details of the product you desire. There are details along with images of each color accordingly. Let us know if you have any other questions. Thank you.

    Question : [Re] Size and photo

    Hi, I've done as you advised but still unable to see the product details. Appreciate if you can provide the details. Thanks.

    Answer : [Re] Size and photo

    Hello,

    You should be able to see the details if you have followed as advised. Please scroll down once again and click on "detail" over the desired item. For example. for MB6, if you click, the sizing shows as Approx. 24 (L) x 31 (H) x 12.5 (D) cm. You may scroll down to see detailed images of the product as well. Thank you.

  • Question : Inquiry related delivery from ema****May 06, 2018

[Coach]  department store  36Type Small Large Wristlet/Official Genuine Products Shipped from USA
[Coach] department store 36Type Small Large Wristlet/Official Genuine Products Shipped from USA
Item Q&A
  • Question : Inquiry related delivery from pan****Feb 16, 2019

    Hi, I have placed order (Order No.: 290001667). Please advise when will it be shipped.

    Answer : [Re] Inquiry related delivery from pan****

    Hello,

    Unfortunately, it seems that N04 is currently out of stock. However, we do have new stock that came in that is quite similar, as the style is the same and design consists of roses. If you are interested, we have attached an image for you in the previous message to check out. We also carry a pink version which you may desire as well. Let us know what works best and we will do that accordingly. Thank you for your consideration.

    Question : [Re] Inquiry related delivery from pan****

    Hi seller, i will accept the roses design (white), please arrange to ship soonest.

    Answer : [Re] Inquiry related delivery from pan****

    Hello,

    We will proceed to get that processed for you in replacement of your original order. We will update your order status accordingly. Thank you for your patience and consideration. We hope your enjoy your product upon arrival!

  • Question : Inquiry for the item from pan****Feb 12, 2019

    Hi, can Iphone X fits N03 or N04?

    Answer : [Re] Inquiry for the item from pan****

    Hello,

    We are unsure if the iPhone X fits, but the measurements of the products are in the description (scroll down and click the details logo).
    In case you are unable to find that, N03 approx. measurements is 15(L) x 9(H) x 2(D) cm .
    Let us know if you have any other questions. Thank you.

    Question : [Re] Inquiry for the item from pan****

    Hi, I have placed order (Order No.: 290001667). Please advise when will it be shipped.

    Answer : [Re] Inquiry for the item from pan****

    Hello,

    Unfortunately, it seems that N04 is currently out of stock. However, we do have new stock that came in that is quite similar, as the style is the same and design consists of roses. If you are interested, we have attached an image for you to check out. We also carry a pink version which you may desire as well. Let us know what works best and we will do that accordingly. Thank you for your consideration.

    Question : [Re] Inquiry for the item from pan****

    Please send me the image of the pink version soonest. Thank you!

    Answer : [Re] Inquiry for the item from pan****

    Hi seller, no need to send me the pink version image. I will take this white (rose) version. Please arrange to ship asap. Thank you and regards.

    Question : [Re] Inquiry for the item from pan****

    Hello,

    We will proceed to get that processed for you in replacement of your original order. We will update your order status accordingly. Thank you for your patience and consideration. We hope your enjoy your product upon arrival!

[Kipling] department store 71 TYPE Cross / Backpack / from USA / 100%AUTHENTIC
[Kipling] department store 71 TYPE Cross / Backpack / from USA / 100%AUTHENTIC
Item Q&A
  • Question : Inquiry related delivery from mic****Feb 18, 2019

    Hi Seller

    Please refer to my order 289985666 dated 13 Feb, can you kindly advise confirmation of the order and shipping details.

    Thanks

    Answer : [Re] Inquiry related delivery from mic****

    Hello,

    According to the order status, your product has already been shipped. Please check the tracking number on the order to see future updates regarding your package. Let us know if you have any other questions. Thank you!

  • Question : Inquiry for the item from asu****Oct 17, 2018

    Re: order no: 277428495

    hi, with reference to the above order, my bag purchase is not complete cos it’s missing the strap. kindly advise. thanks

    Answer : [Re] Inquiry for the item from asu****

    Hello,


    As previously said, if you were referring to the strap, there should be one inside of the bag, as they are originally there. We ship these out the way they were purchased and everything remains untouched. This has yet to happen for us before. Please let us know if it happens to be inside the bag, Thank you.

    Question : [Re] Inquiry for the item from asu****

    there is really none inside. i’ve checked & scrutinise inside the bag including the zip pocket, checked the mailer pack. none. i should use the video when opening the package for proof. why should i be needing another strap. this is not first time i bought bags & wallets from you. i know how professional you guys are hence keep coming back to you. that’s why i’m puzzled with this one. perhaps it’s a mistake from the production side. i don’t know. so what should i do with this bag :(

    Answer : [Re] Inquiry for the item from asu****

    Hello,

    That is quite odd, as we inspect all of our shipments to make sure everything is included. We will investigate further and see what we will be able to do, as this has not occured before. Thank you for understanding our situation, and we will update you accordingly.

    Question : [Re] Inquiry for the item from asu****

    Thx so much for looking into it. Looking forward to your favourable update.

    Answer : [Re] Inquiry for the item from asu****

    well, it’s been over a month. no news means bad news in this case. thanks for trying anyway.

    Question : [Re] Inquiry for the item from asu****

    Hello,

    We apologize for the delayed notice, but we did not have any other straps to replace, so we contacted the store directly but we have yet to hear back from the merchant. We ship out all of our products the same way as purchased, and it seems it may have not been included from the beginning. Let us know how we should go about for resolving this situation. Thank you.

  • Question : Inquiry related delivery from lee****Oct 06, 2018

  • Question : Inquiry for the item from wen****Aug 27, 2018

    Hi seller. Just want to feedback that the Inner zip of the bag that I bought was a defect, it is zipped shut. Please do a proper quality check before you send it out. Pity I did not do a thorough check when I received it.

    Answer : [Re] Inquiry for the item from wen****

    Hello,

    We thoroughly check all of our products before shipping out. What seems to be the issue with the zipper? We are unsure of what you are referring to.

  • Question : Inquiry for the item from pfa****May 12, 2018

    Hi, I’m looking for a backpack as diaper bag. May I know which model is the biggest size you carry. I’m rather confuse despite the description has stated the measurement. Appreciate your advise and looking forward to your prompt reply. Thanks!!

    Answer : [Re] Inquiry for the item from pfa****

    Hello,

    BT, KA, and S are few of the big models that we currently carry. Our description does have the dimensions of the measurements stated for you to see. Let us know if you have any other questions. Thank you.

+View all Notice, FAQ, Q&A >>
Michael Kors Dillon Satchel/Official Genuine Products Shipped from USA
Michael Kors Dillon Satchel/Official Genuine Products Shipped from USA
Item Q&A
  • Question : Inquiry for the item from Jen****Jan 15, 2019

    Hi. Just to check is your authentic?

    Answer : [Re] Inquiry for the item from Jen****

    Hello,

    As stated in our description, all of our products are 100% Authentic guaranteed!
    Our products come from online/in-store major department and retail stores. A good majority of our products will include a gift receipt or return label but there are minor occasions when one is not included. Please let us know if you have any other questions/concerns and we will gladly help. Thank you!

    Question : [Re] Inquiry for the item from Jen****

    Hi. Can I check does it come with dust bag n card?

    Answer : [Re] Inquiry for the item from Jen****

    Hello,

    Please let us know which product you are referring to, as some products include dustbag and some dont. Thank you.

    Question : [Re] Inquiry for the item from Jen****

    Hi. Is ds 8 small size.

    Answer : [Re] Inquiry for the item from Jen****

    Hello,

    Ds8 is currently out of stock and that will be updated on our shop accordingly. Let us know if you have questions regarding other products currently available. Thank you.

    Question : [Re] Inquiry for the item from Jen****

    Hi. Tks. When will the stock be coming in and does it come with dust bag n care card?

    Answer : [Re] Inquiry for the item from Jen****

    I just see there still got stock for ds 8 black???

    Question : [Re] Inquiry for the item from Jen****

    I just check there still got stock for ds 8 black???

    Answer : [Re] Inquiry for the item from Jen****

    Hello,

    As previously said, we currently do not have DS8 in stock and there has been errors with updating the quantity of that item. Let us know if there are other products you may desire. Thank you.

    Question : [Re] Inquiry for the item from Jen****

    Oh. I see. Can I check when the stock be coming in and does it come with dust bag n care card?

    Answer : [Re] Inquiry for the item from Jen****

    Hello,

    We are currently unsure of when we will restock that item anytime soon.
    As for dustbag and care card, it varies on the product you are referring to, as some products originally include them and some do not.
    Feel free to ask us questions regarding other products we currently have available that may be of your interest. Thank you.

    Question : [Re] Inquiry for the item from Jen****

    Ok. Thank u...

  • Question : Item no 7Feb 02, 2018

    Hello Seller, i wanted to buy item No7, brown colour but i still cant choose the colour :(

    Answer : [Re] Item no 7

    Hello,

    We are unsure of the item you are referring to. What is the style code of the product? Please let us know if you have any other questions. Thank you.

  • Question : Item code : 506649605Sep 18, 2017

    Hello, is this item in stock for size S dusty rose colour?

    Answer : [Re] Item code : 506649605

    Hello,
    We are currently out of stock. Please let us know if you have any further questions. Thank you for your consideration!

  • Question : Inquiry for the item from yua****Apr 10, 2017

  • Question : Inquiry for the item from yua****Apr 02, 2017

New Arrival DKNY Leather Watch/Official 100% Genuine Products Shipped from USA
New Arrival DKNY Leather Watch/Official 100% Genuine Products Shipped from USA
Item Q&A
Michael Kors/Brooklyn Shoulder Bag/Official Genuine Products Shipped from USA
Michael Kors/Brooklyn Shoulder Bag/Official Genuine Products Shipped from USA
Item Q&A
  • Question : Inquiry for the item from ica****Jan 15, 2019

    Can i check is the grommet in brick in stock? Please confirm. Thank you.

    Answer : [Re] Inquiry for the item from ica****

    Hello,

    We currently do not have the Brick Color in stock, but we do have a very limited quantity of the Grommet-Dark Caramel in stock. Let us know if you have any other questions. Thank you.

  • Question : Inquiry for the item from ing****Aug 06, 2018

  • Question : Quality of bag - HeavinessApr 13, 2018

New Arrival]Michael Kors/Bedford Cross Messenger/Official Genuine Products Shipped from USA
New Arrival]Michael Kors/Bedford Cross Messenger/Official Genuine Products Shipped from USA
Item Q&A
  • Question : Inquiry for the item from lor****Jan 11, 2019

    What is the weight of the bag? Is the material soft and flexible or a bit stiff? Thanks.

    Answer : [Re] Inquiry for the item from lor****

    Hello,

    The bag is not soft nor stiff, it is somewhere in between but more towards soft. As for the weight, you may check our listing description accordingly. Thank you.

  • Question : Inquiry for the item from cho****Jan 08, 2019

    Hi, Last night I hv placed an order of G1 Red MK Bedford Gusset Crossbody bag . Kindly pls 🙏check there is no defects and smell of the bag as it’s a gift for my wife’s birthday. Thank u very much!

    Answer : [Re] Inquiry for the item from cho****

    Hello,

    Regarding your recent order, we apologize to notify you that the product you have ordered is out of stock. There may have been an error in the process of inputting the quantity of the item in our shop which was out of our current process.
    We do currently have anther color in Mandarin in stock, or If there is another product that you are interested in that is within the same price, please inform us. If that is not preferred, you may also proceed to cancel your order.
    We apologize once again for the inconvenience and your consideration is greatly appreciated. Thank you.

    Question : [Re] Inquiry for the item from cho****

    Oh, in that case I would like to cancel the order as my wife still preferred red colour. I wish to get a refund. Thank !

    Answer : [Re] Inquiry for the item from cho****

    Hello,

    May you kindly request for a cancellation so we can comfirm your request accordingly. Thank you.

  • Question : Inquiry for the item from cho****Oct 11, 2018

    If no, I may consider taking the red piece...is it new piece in good condition as the I saw the comment of the review, there’s stains...sorry for asking that...

    Answer : [Re] Inquiry for the item from cho****

    Hello,

    All of our products are brand new from retail/authorized stores in which the condition is the same as purchased. We do the best of our abilities to inspect all items prior to shipping. Thank you.

  • Question : Inquiry for the item from cho****Oct 11, 2018

    Hi will u restock black colour?

    Answer : [Re] Inquiry for the item from cho****

    Hello,

    We will not be restocking that, as it has been discontinued. You can check our shop for other products you may desire. Let us know if you have any other questions. Thank you.

  • Question : Inquiry for the item from cho****Oct 11, 2018

    Hi seller, do u hv G1 Bedford Gusset bag in black colour?

    Answer : [Re] Inquiry for the item from cho****

    Hello,

    Please check our shop for stock, as the quantities show, If the item does not show up, then it is most likely out of stock. Thank you.

+View all Notice, FAQ, Q&A >>
[Marc Jacobs] 9Type Sling Bag/Authentic from USA ♥
[Marc Jacobs] 9Type Sling Bag/Authentic from USA ♥
Item Q&A
  • Question : Inquiry related delivery from csl****Jan 10, 2019

    Hi ! For large sling 10930 is it soft leather ? When is the color black in again ? Is color mushroom similar like brown ? If order by when i can have it ? Need it by 3rd week of jan . Thanks

    Answer : [Re] Inquiry related delivery from csl****

    Hello,

    The item you are regarding is more of a smooth, but considerably soft. And yes, the mushroom is similar to a brorwn color. We would advise you to order as soon as possible, as shipping and handling altogether will typically take approx 7-10 business days to deliver to Singapore, sometimes sooner. We greatly appreciate the patience of all of our customers. Please let us know if you have any more questions/concerns and we will gladly help!