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Q & A Lists
Item Question & Answer
Harry Potter Books 1 to 7 Special 15th Anniversary Gift Box Set
Harry Potter Books 1 to 7 Special 15th Anniversary Gift Box Set
Item Q&A
  • Question : Inquiry for the item from bee****Oct 22, 2019

Grab $5/$10/$15 Promo Code (Non Top Up) Fast Delivery Oct
Grab $5/$10/$15 Promo Code (Non Top Up) Fast Delivery Oct
Item Q&A
  • Question : Inquiry for the item from hir****Oct 21, 2019

  • Question : Inquiry related delivery from bab****Oct 21, 2019

  • Question : Inquiry for the item from blu****Oct 21, 2019

  • Question : Inquiry related delivery from hry****Oct 20, 2019

    Hi,

    why is the status deliver while still pending 8 out of the 9 purchase from you?
    I am still waiting.

    Order 307430132

    Answer : [Re] Inquiry related delivery from hry****

    We will send when stock comes in soon. About 1 or 2 days more to replenish

    Question : [Re] Inquiry related delivery from hry****

    why you change the status to delivered when stock yet provide to me ??

    Answer : [Re] Inquiry related delivery from hry****

    we scan all vouchers qr code together. you will receive your vouchers

    Question : [Re] Inquiry related delivery from hry****

    I have yet received all the vouchers but it status is delivered !! why ?

    Answer : [Re] Inquiry related delivery from hry****

    please ask qoo10 we only scan the qr code

  • Question : Inquiry from bbl****Oct 18, 2019

    Hi I still don't Receipt the voucher for this order 306722609. Pls advise ASAP. Thanks

    Answer : [Re] Inquiry from bbl****

    Sorry my fault, it went to junk mail. Kindly ignore thanks

    Question : [Re] Inquiry from bbl****

    np

+View all Notice, FAQ, Q&A >>
Adobe Acrobat Pro XI Retail 1 User Full Version Lifetime DVD
Adobe Acrobat Pro XI Retail 1 User Full Version Lifetime DVD
Item Q&A
  • Question : Inquiry related delivery from yea****Oct 21, 2019

  • Question : Inquiry for the item from 244****Jun 27, 2019

    Dear customer the dvd version for pro xi windows is current out of stock. Would you like to wait for shipment from USA or we can give you the online download link (from Adobe servers) and an online activation key that comes with updates?

    Do acknowledge. Thank you very much.

    The above was your message.

    Order Reference No.: 298557732

    Answer:
    Please provide the online download link and activation key.

    Answer : [Re] Inquiry for the item from 244****

    Will proceed to send online version

  • Question : Inquiry for the item from son****Jun 15, 2019

    I got this item and the DVD cannot be read, I have try on 3 DVD player, making the serial useless. The serial can only be activated with the exact software version which came with the DVD. When inquiry, you no reply. Can you provide a link to download the software instead of the DVD.

    Answer : [Re] Inquiry for the item from son****

    It must be used with the DVD.

    Question : [Re] Inquiry for the item from son****

    However the DVD you provided cannot be read.
    Please either exchange the DVD or provide a link for me.

    Answer : [Re] Inquiry for the item from son****

    we can do exchnage into online license

  • Question : Inquiry for the item from cou****Feb 18, 2019

    Just to make enquiry : Does +his version of Adobe Acrobat XI editor support Window 10 OS?

    If not, what are the version(s) of Adobe Acrobat editor that can support Windows 10?

    Answer : [Re] Inquiry for the item from cou****

    Yes Adobe Acrobat Pro XI compatible.

GET FOR YOU. Any EBOOKS from Scribd/Kindle/Playstore 50% off ll Not pirated
GET FOR YOU. Any EBOOKS from Scribd/Kindle/Playstore 50% off ll Not pirated
Item Q&A
  • Question : Inquiry for the item from 261****Oct 21, 2019

    Hi, how does this work? Do i have to choose what books i want before purchasing?

    Answer : [Re] Inquiry for the item from 261****

    Hi you can send us any ebook you want from amazon/google store etc. we will send you customised link for payment at50 % off

    Question : [Re] Inquiry for the item from 261****

    Thanks for you prompt reply. If i would like to make a purchase, what do i enter under scribd book url? or do i just enter the names of the book title?

    Answer : [Re] Inquiry for the item from 261****

    for ebook you can enter the scribd url here so we cna check for you

Microsoft Office 365 Business Premium + ESET Antivirus (Home Users can Use)
Microsoft Office 365 Business Premium + ESET Antivirus (Home Users can Use)
Item Q&A
  • Question : Inquiry for the item from pur****Oct 14, 2019

    I ordered the anti virus as well can i check if it sent separately them the office?

    Answer : [Re] Inquiry for the item from pur****

    https://portal.office.com

    antivirus need to top up $5
    free for plan B only

    Question : [Re] Inquiry for the item from pur****

    I paid the 5 dollar

    Answer : [Re] Inquiry for the item from pur****

    U check

    Question : [Re] Inquiry for the item from pur****

    okay. we will send you the antivirus link and license later

    Answer : [Re] Inquiry for the item from pur****

    I paid for the $5

    Question : [Re] Inquiry for the item from pur****

    ESET SMART SECURITY
    https://www.eset.com/sg/home/smart-security/

    562F-X64W-26D3-EPM6-52H4

    Answer : [Re] Inquiry for the item from pur****

    Do i download the free one?

    Question : [Re] Inquiry for the item from pur****

    Okie it done thanks

    Answer : [Re] Inquiry for the item from pur****

    welcome

  • Question : Inquiry for the item from pur****Oct 14, 2019

    Hi can i check when will you process my order?i place order last friday.

    Answer : [Re] Inquiry for the item from pur****

    may i check whats your order no thanks

    Question : [Re] Inquiry for the item from pur****

    306796390

    Answer : [Re] Inquiry for the item from pur****

    306796390

    Question : [Re] Inquiry for the item from pur****

    Hi any update?

    Answer : [Re] Inquiry for the item from pur****

    Please check Qpost/Qoo10 inbox

  • Question : Inquiry for the item from fon****Oct 11, 2019

    Hi, is this available to use for only 1 year?

    Answer : [Re] Inquiry for the item from fon****

    2 year warranty for plan A
    plan B is yearly

  • Question : Inquiry from jer****Oct 10, 2019

  • Question : Inquiry for the item from 240****Oct 09, 2019

+View all Notice, FAQ, Q&A >>
Final Cut Pro X (With Motion and Compressor) with plugins worth $1000 [Direct download Appstore]
Final Cut Pro X (With Motion and Compressor) with plugins worth $1000 [Direct download Appstore]
Item Q&A
  • Question : Inquiry from ngg****Oct 13, 2019

    May I update my Final Cut Pro by using your account and password last time you gave me?

    Answer : [Re] Inquiry from ngg****

    .

    Question : [Re] Inquiry from ngg****

    When I try to update, reply is the account locked

    Answer : [Re] Inquiry from ngg****

    Yes we will give new account for update when need update

    Question : [Re] Inquiry from ngg****

    Please forward to me new account information with thanks

    Answer : [Re] Inquiry from ngg****

    pls send screenshot of error

    Question : [Re] Inquiry from ngg****

    Please see attached

    Answer : [Re] Inquiry from ngg****


    user:706058291@qq.com
    pw:Fcpx8810

    Question : [Re] Inquiry from ngg****

    I try the new I’D and password also cannot update

    Answer : [Re] Inquiry from ngg****

    Please provide answer for security questions

    Question : [Re] Inquiry from ngg****

    Sorry I did completed the update , thank you

    Answer : [Re] Inquiry from ngg****

    Welcome

  • Question : Inquiry from ngg****Jul 02, 2019

    May I have this FCPX by today?
    Thanks

    Answer : [Re] Inquiry from ngg****

    please use our alternate account at

    Fcpx9191
    366663627@qq.com

    Question : [Re] Inquiry from ngg****

    Password is Fcpx9191, is it correct?

    Answer : [Re] Inquiry from ngg****

    Yes correct. We posted the other way round. Capital F

    Question : [Re] Inquiry from ngg****

    Which App should I download?
    “FCPX 10.3 New Features”?

    Answer : [Re] Inquiry from ngg****

    I want the App Final Cut Pro X like this

    Question : [Re] Inquiry from ngg****

    I cannot find the App from your account, what can I do?

    Answer : [Re] Inquiry from ngg****

    Sorry I found it under “雨”

    Question : [Re] Inquiry from ngg****

    Go to under paid/bought apps and you can find

    Answer : [Re] Inquiry from ngg****

    Download completed, thank you.

    Question : [Re] Inquiry from ngg****

    thanks

  • Question : Inquiry from ngg****Jul 01, 2019

    Hi, I did login a few times , still cannot login
    App Store replied “Your Apple ID or password is incorrect”
    So what can I do?

    Answer : [Re] Inquiry from ngg****

    Pls send a screenshot

    Question : [Re] Inquiry from ngg****

    Replied from App Store when I try to login

    Answer : [Re] Inquiry from ngg****

    We will revert to you

  • Question : Inquiry from ngg****Jun 28, 2019

    Hi, this is regarding my Final Cut Pro X already purchased on 25-April 2019.
    Due to my MAC book pro computer recently repairing works , Apple removed my FCPX after repaired
    Please could you provide me a new Apple ID with password for install my FCPX again
    Thanks

    Answer : [Re] Inquiry from ngg****

    Hi sorry for the late reply.
    Username is the same
    Password is updated to CHENan1997 take note of the capital letters

    Question : [Re] Inquiry from ngg****

    Hi can please provide the user name again
    I try last user name but App Store reply this is not Apple ID
    Thanks

    Answer : [Re] Inquiry from ngg****

    2703225819@qq.com its the same ID. please try again

  • Question : Inquiry for the item from 261****Apr 25, 2019

    After payment completed, when can I receive PDF Instruction and activation code for the Final Cut Pro X?

    Answer : [Re] Inquiry for the item from 261****

    ty

Oxford Reading Tree: Read with Biff Chip and Kipper Collection: Level 1 to 9 Bundles
Oxford Reading Tree: Read with Biff Chip and Kipper Collection: Level 1 to 9 Bundles
Item Q&A
  • Question : Inquiry for the item from nto****Oct 16, 2019

    May I know how many books are there in total for levels 4-6 bundle? Thank you

    Answer : [Re] Inquiry for the item from nto****

    25 Books in level 4 to 6 bundle

  • Question : Inquiry for the item from agn****Jul 19, 2019

Authentic Tea House l Pokka - Ayataka Oolong 12 Bottles 24 Bottles Bundle Free Local Delivery
Authentic Tea House l Pokka - Ayataka Oolong 12 Bottles 24 Bottles Bundle Free Local Delivery
Item Q&A
  • Question : Inquiry for the item from Ima****Oct 15, 2019

    Hello seller, what is the expiry date for Ayataka 24 x 500ml? Thank you.

    Answer : [Re] Inquiry for the item from Ima****

    Amd also the expiry date for Pokka Oolong Tea 24 x 500ml? Thank you.

    Question : [Re] Inquiry for the item from Ima****

    whats the ordee no?

    Answer : [Re] Inquiry for the item from Ima****

    Hi, I have not placed order

    Question : [Re] Inquiry for the item from Ima****

    drinks have min 3 month expiry. exact expiry not sure as it is all in warehouse with diff batch.

    Answer : [Re] Inquiry for the item from Ima****

    Thank you.

    Question : [Re] Inquiry for the item from Ima****

    welcome

Dog Man Beautiful Hardcover Comic Book Set l Dav Pilkey Fast Delivery Ready Stocks
Dog Man Beautiful Hardcover Comic Book Set l Dav Pilkey Fast Delivery Ready Stocks
Item Q&A
  • Question : Inquiry related cancel and refund from sam****Oct 03, 2019

    Hi I would like to cancel the order as the waiting time is too long.

    Answer : [Re] Inquiry related cancel and refund from sam****

    Please send in a cancellation request via Qoo10 website thank you

    Question : [Re] Inquiry related cancel and refund from sam****

    Unable to cancel on my side cos showing shipping in delivery since few weeks ago. Only return button there

    Answer : [Re] Inquiry related cancel and refund from sam****

    Please send in a cancellation request via Qoo10 website or email. Or you can wait we will check

    Question : [Re] Inquiry related cancel and refund from sam****

    Please check and refund accordingly .

    Answer : [Re] Inquiry related cancel and refund from sam****

    will review on working day

    Question : [Re] Inquiry related cancel and refund from sam****

    Please let me know the refund status . Thank you .

    Answer : [Re] Inquiry related cancel and refund from sam****

    your order cancelled and refunded. anything follow up with qoo10

  • Question : Inquiry related delivery from sam****Oct 02, 2019

    Hi till now my order for bundle 1 not receive yet.

    Answer : [Re] Inquiry related delivery from sam****

    Not receiving my order more than three weeks.
    Order no 303169220.

    Question : [Re] Inquiry related delivery from sam****

    what bundle?

    Answer : [Re] Inquiry related delivery from sam****

    Bundle 1 to 4 set. Order placed on 6 sept till now not receive the books.
    Want to cancel also can't cos mentioned delivery in process . But already a month please .

    Question : [Re] Inquiry related delivery from sam****

    We will arrange a redelivery by this week. Very sorry

    Answer : [Re] Inquiry related delivery from sam****

    Hi would like to cancel the order as the waiting time is too long.

    Question : [Re] Inquiry related delivery from sam****

    Please send in a cancellation request via Qoo10 website thank you

  • Question : Inquiry for the item from Lel****Sep 30, 2019

    Hi. Can we mix and match.
    I am interested in bundle 1. But we already bought the first edition from retail.
    Can I exchange it with other edition ?

    Answer : [Re] Inquiry for the item from Lel****

    Hi we have other options such as

    1 to 4
    1 to 5
    1 to 6
    5 and 6
    1 to 7

  • Question : Inquiry related delivery from coc****Sep 22, 2019

    Hi. When will this ship?

    Answer : [Re] Inquiry related delivery from coc****

    Hi we will try to rrarrange soon. May I know what is your order number

    Question : [Re] Inquiry related delivery from coc****

    129491200

    I waited so long and went out to purchase 1 from the bookshop today.

    Answer : [Re] Inquiry related delivery from coc****

    hi i think that is the cart number. i need order number

    Question : [Re] Inquiry related delivery from coc****

    Order no. 304109302
    Shipping

    You should be able to check on your end the outstanding purchase orders.

    Answer : [Re] Inquiry related delivery from coc****

    I see sir. I will arrange yours for expedited priority as we are facing large number of orders. You should receive it by Tues

  • Question : Inquiry for the item from car****Jul 21, 2019

    just to confirm bundle 3 (book 1 - 6) comes with slipcase right?

    Answer : [Re] Inquiry for the item from car****

    Theres no slipcase just individual books

+View all Notice, FAQ, Q&A >>
Adobe Acrobat Pro 2017 Windows/Mac (NOT Student NOT Edu)
Adobe Acrobat Pro 2017 Windows/Mac (NOT Student NOT Edu)
Item Q&A
  • Question : Inquiry for the item from 233****Oct 04, 2019

    HI, can this be used for corporate?

    Answer : [Re] Inquiry for the item from 233****

    yes

    Question : [Re] Inquiry for the item from 233****

    Thanks!i have made my purchase.

    Answer : [Re] Inquiry for the item from 233****

    Pro DC ours is the lifetime version. We have Pro but not the physical copy only license version. But it is the corporate version which can be used on Adobe website and registered to your email. Is it ok?

    Question : [Re] Inquiry for the item from 233****

    Understood.

    Answer : [Re] Inquiry for the item from 233****

    i would like to know if the item has been shipped? We need the item soon

    Question : [Re] Inquiry for the item from 233****

    We will be sending you the license via email okay? Could you leave your email please

    Answer : [Re] Inquiry for the item from 233****

    Let me check with my IT department if ok. May i know if i can have a cd or box if i wait?im actually intending to buy 1 more during 10/Oct sales

    Question : [Re] Inquiry for the item from 233****

    If wait need to wait about 2 to 3 weeks. Can have. Its for windows PC right?

    Answer : [Re] Inquiry for the item from 233****

    Yes its for windows PC. Let me get back to u if i want the box set or just number key

    Question : [Re] Inquiry for the item from 233****

    May i know how the license will be provided to me?is it in a box with no cd or?

    Answer : [Re] Inquiry for the item from 233****

    For license only its just license, register on Adobe website. You can check with Adobe staff for authencity. Installation and update all from official Adobe website.

    If box set then will come with CD.

    Question : [Re] Inquiry for the item from 233****

    Hi, I would like to wait for the box set. Thanks.

    Answer : [Re] Inquiry for the item from 233****

    For windows right

    Question : [Re] Inquiry for the item from 233****

    Yes. Its for windows.can let me know the EDD?

    Answer : [Re] Inquiry for the item from 233****

    Will take about 2 to 3 weeks for box set arrival

    Question : [Re] Inquiry for the item from 233****

    Ok. I will take it that the box will arrive by 7Nov2019. Thanks

    Answer : [Re] Inquiry for the item from 233****

    we will try to get stock. if not will cancel order

  • Question : Inquiry for the item from mal****Aug 24, 2019

Spotify Premium Subscription ((Use your own account)
Spotify Premium Subscription ((Use your own account)
Item Q&A
  • Question : Inquiry for the item from sol****Oct 11, 2019

    Hi, I made a full payment yesterday for 12 months and have yet to see an email about anything? How Long will it take to get the link?

    Answer : [Re] Inquiry for the item from sol****

    check qoo10 recent orders we sent link already

    ty
    (Oct 14, 2019 17:22)

  • Question : Inquiry for the item from 240****Sep 12, 2019

  • Question : Inquiry for the item from 244****Aug 17, 2019

    ive just purchased 1 month subscription, you can send any necessary links to yeokaixinashley@yahoo.com.sg

    thanks

    Answer : [Re] Inquiry for the item from 244****

    ok

  • Question : Inquiry related cancel and refund from ywk****Jun 05, 2019

  • Question : Inquiry related cancel and refund from ywk****May 31, 2019

+View all Notice, FAQ, Q&A >>
Genuine ZOJIRUSHI THERMOS FLASK/Genuine Vacuum stainless steel/ thermal flask 2018 EDITION SC 480ml
Genuine ZOJIRUSHI THERMOS FLASK/Genuine Vacuum stainless steel/ thermal flask 2018 EDITION SC 480ml
Item Q&A
  • Question : Inquiry for the item from ple****Oct 10, 2019

    Do u have the green color in stock?

    Answer : [Re] Inquiry for the item from ple****

    hi no

  • Question : Inquiry for the item from moh****Sep 07, 2019

    Is Option 1 (blue) in stock?

    Answer : [Re] Inquiry for the item from moh****

    Hi customer thank you for your inquiry, we will try to answer your order fast thanks

  • Question : Inquiry for the item from Mar****Nov 26, 2018

  • Question : the drinking plastic partNov 11, 2018

    hi, can i check the drinking area plastic, can it be dismentle to wash separately?

    Answer : [Re] the drinking plastic part

    Hi, should be able to

  • Question : Inquiry for the item from lim****Oct 23, 2018

+View all Notice, FAQ, Q&A >>
Prepaid Netflix Premium Fast Delivery (Top Up) Free Grab Gift Android iOS Windows Mac UHD 4 Users
Prepaid Netflix Premium Fast Delivery (Top Up) Free Grab Gift Android iOS Windows Mac UHD 4 Users
Item Q&A
  • Question : Inquiry for the item from wee****Oct 04, 2019

    Do you have stock?

    Answer : [Re] Inquiry for the item from wee****

    no

  • Question : Inquiry for the item from ste****Sep 27, 2019

    Any rough idea when will it be available again? Had made purchase previously but got refunded due to no stock.

    Answer : [Re] Inquiry for the item from ste****

    no idea yet

  • Question : Inquiry for the item from hei****Sep 16, 2019

    Still available? I already have existing US Netflix account. Can top up into the account?

    Answer : [Re] Inquiry for the item from hei****

    not available

  • Question : Inquiry for the item from wkh****Aug 22, 2019

    Hi,I would like to purchase this gift card but how Long is e TOP up process?

    Answer : [Re] Inquiry for the item from wkh****

    Hi currently out of stock sorry

  • Question : Inquiry for the item from the****Aug 04, 2019

    Are you back already? I'm interested on UHD subscription.

    Answer : [Re] Inquiry for the item from the****

    sorry out of stock thanks for interest

+View all Notice, FAQ, Q&A >>
Adobe Acrobat Pro DC Lifetime ESD Online Activation Official Adobe Site
Adobe Acrobat Pro DC Lifetime ESD Online Activation Official Adobe Site
Item Q&A
  • Question : Inquiry for the item from mar****Oct 03, 2019

    Hi, the acrobat pro DC is it the 2015 version?
    Or the license key can be used on the latest pro DC download from adobe?
    Is this lifetime or for 1 year only?
    Will I get continuous update?

    Answer : [Re] Inquiry for the item from mar****

    adobe acrobat pro dc is life time
    download from adobe servers not 3rd party link
    lifetime license

  • Question : Inquiry for the item from 260****Aug 20, 2019

    Is this original or cracked product?

    Answer : [Re] Inquiry for the item from 260****

    This is a top up link for our products. Not adobe. Please read tahnks

  • Question : Inquiry for the item from Low****Jul 06, 2019

  • Question : Inquiry for the item from 241****Jun 26, 2019

    I managed to download and install the software, why it prompt me to sign in adobe and requested to validate my adobe acrobat, it can't validate it. Please advise

    Answer : [Re] Inquiry for the item from 241****

    You only need to enter the product license on computer. Not on adobe website

    Question : [Re] Inquiry for the item from 241****

    Now every time I open the acrobat, it prompt to to sign it, what should I do now?

    Answer : [Re] Inquiry for the item from 241****

    Sign out of your current Adobe ID and create a new one and sign in. The activation is done on your PC

    Question : [Re] Inquiry for the item from 241****

    I am sorry, I am still a bit confused, how to activate the adobe in PC and website. Please advise.

    Answer : [Re] Inquiry for the item from 241****

    Noted, estimate delivery is by end of week

    Question : [Re] Inquiry for the item from 241****

    Are you saying the activation code will be received by end of the week?

    Answer : [Re] Inquiry for the item from 241****

    What do you mean ask you to validate your Adobe ID? Just key in the license after installation when they prompt you and login with a fresh Adobe ID as old Adobe ID may sometimes cause bug and errors.

    If not can you send us a screenshot

    Question : [Re] Inquiry for the item from 241****

    Question :
    1) in early message, do you mean " Noted. estimate delivery is by end of week"?
    2) The email I received from Qoo10 , there is serial code ; staring from 1118-xxx.....2993, total is 24 numbers, this is serial no. for installation, when you said the activation is done in my PC, meaning the offline activation, it will prompt me to key the activation code, how do I get the activation code?
    Please advise

    Answer : [Re] Inquiry for the item from 241****

    1) Yes we will send you the Adobe Pro Xi online License tomorrow or saturday.
    2) Activation can be done online over the internet. After you download Adobe Acrobat Pro DC for Windows from adobe website you run the installer. At one point they will prompt you for the serial number and thats where you will key in the 1118 xxxx .... After that you can begin using the software. The activation should be done with wifi connected so Adobe servers can validate the license. What we meant was dont go to Adobe website and enter the product license on the website as this license is meant to tie to the PC not to Adobe account.

    Question : [Re] Inquiry for the item from 241****

    Understood. Thanks for your clarification.

    Answer : [Re] Inquiry for the item from 241****

    thank you

    Question : [Re] Inquiry for the item from 241****

    Dear Seller,

    Are you sending Adobe Pro Xi or Pro DC? I thought I purchased Adobe Pro DC. Please advise?

    Answer : [Re] Inquiry for the item from 241****

    Dear Seller,

    Please advise.

    Question : [Re] Inquiry for the item from 241****

    Please advise your order number(s)

    Answer : [Re] Inquiry for the item from 241****

    Order No. 298298999
    I have received the email from Qoo10, please fine the attached file. the delivery has been done and request to confirm the delivery confirmation.
    Are you going to send me the online license no by email or post? I have not received the Please advise

    Question : [Re] Inquiry for the item from 241****

    We mixed your order up with another order for the Pro XI.

    Yours is Adobe Acrobat Pro DC for Windows in which you have acknowledged you received the product serial which is the 24 key 1118 xxxx .... that is your license key sir.

    Answer : [Re] Inquiry for the item from 241****

    Noted. Thanks

    Question : [Re] Inquiry for the item from 241****

    .

    Answer : [Re] Inquiry for the item from 241****

    Dear seller,

    I am still having problem after installation. After installation, when I open the any PDF file, it prompts me to validate the serial number, please find the attach screen shot, please advise how should i resolve the problem?

    Question : [Re] Inquiry for the item from 241****

    Correction, after installation the software, when I open the file, it prompts me to "Sign in required", please find the attached file in the picture 1, after I tried to sign in, it prompted me that "unable to validate serial number" for the picture 2, please advise what should I do ?

    Answer : [Re] Inquiry for the item from 241****

    Could you attach a jpg image instead we cannot view the attachments.

    Question : [Re] Inquiry for the item from 241****

    It is not allowed to attach JPG format, I attach with PDF.

    Answer : [Re] Inquiry for the item from 241****

    Has this Adobe account that you signed in with been associated with any Adobe products before? If so, we advise you to create a brand new Adobe account to prevent clash as sometimes Adobe product will have such issue.

    Question : [Re] Inquiry for the item from 241****

    Dear Seller,

    I have followed your instruction to change another Adobe account, this round it slight better, as I can open the PDF file, but it sign in required still pop up every a few second, and I am not able to validate the serial no.

    Answer : [Re] Inquiry for the item from 241****

    That is very weird because its a brand new license that was issued. We will check back with supplier. Can you send us the serial number again. Thanks.

    At the same time could you visit Adobe website and contact Adobe staff for technical support. Thank you. We will try to get back an answer from supplierASAP

    Question : [Re] Inquiry for the item from 241****

    Can I send you the serial number in this website? Is it open to other people? Please advise

    Answer : [Re] Inquiry for the item from 241****

    Dear seller, the issue is already resolved by the Adobe technical team. Thanks a lot

    Question : [Re] Inquiry for the item from 241****

    Thank you very much.

    Answer : [Re] Inquiry for the item from 241****

    Dear Seller, do you sell Microsoft Office 365 for single user, I want to use it for business, basically, I want to have the outlook feature

    Question : [Re] Inquiry for the item from 241****

    For Single user we do not have. we have for 5 users. Office 365 Enterprise E3 currently we can offer $100.

    Answer : [Re] Inquiry for the item from 241****

    1) Is the Office 365 Enterprise E3 license?
    2) Can it update online?
    3) Does it come with Outlook?
    4) If item 3 is yes, can I use in handphone as well?

    Question : [Re] Inquiry for the item from 241****

    yes for more information you can read https://www.microsoft.com/en-sg/microsoft-365/business/office-365-enterprise-e3-business-software?SilentAuth=1&wa=wsignin1.0&rtc=1&activetab=pivot%3aoverviewtab

    Answer : [Re] Inquiry for the item from 241****

    Thanks.
    Is $100 for one time payment or annual payment?

    Question : [Re] Inquiry for the item from 241****

    1 year for $100

    Answer : [Re] Inquiry for the item from 241****

    ok.
    I am looking for lifetime license, do you have it? Mainly, I want to have excel, work and Outlook.

    Question : [Re] Inquiry for the item from 241****

    For business 1 user you can consider Office 2019 Home and business. Enterprise dont have lifetime

    Answer : [Re] Inquiry for the item from 241****

    How much for Office 2019 Home and business for 1 user?

    Question : [Re] Inquiry for the item from 241****

    The market price is $379. We can do $350 for full retail package or $280 for ESD license only. The license can be registered to your company Microsoft account online. This is a lifetime retail license.

    More information
    https://www.microsoft.com/en-sg/p/office-home-business-2019/cfq7ttc0k7cq?activetab=pivot%3aoverviewtab

    Contains Outlook, Normal apps like your excel powerpoint word etc. can use on your hp also.

    Answer : [Re] Inquiry for the item from 241****

    1) What is ESD stand for? What does it mean?
    2) For ESD license, can it be transferred from old PC to new PC in future?
    3) If I install it in my PC, can it also be installed at my hand phone?

    Question : [Re] Inquiry for the item from 241****

    ESD stands for electronic software download which is license only. Yes can you can control the uninstall from your Microsoft account. Office 2019 is for pc only not for phone

    Answer : [Re] Inquiry for the item from 241****

    Thanks for clarification. May I know where is your office?

    Question : [Re] Inquiry for the item from 241****

    no office. we do online business

    Answer : [Re] Inquiry for the item from 241****

    Noted. I will come back to you if I needed. Thanks

    Question : [Re] Inquiry for the item from 241****

    ok thanks

    Answer : [Re] Inquiry for the item from 241****

    Dear Seller,

    For Office 2019 Home and business, I saw other seller offers @199 with ESD. can you offer better this price? Please advise

    Question : [Re] Inquiry for the item from 241****

    we are the lowest on qoo10

    Answer : [Re] Inquiry for the item from 241****

    Ok. thanks

    Question : [Re] Inquiry for the item from 241****

    welcome

  • Question : Inquiry for the item from yil****Apr 25, 2019

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Genuine Malwarebytes v3.0.6 Latest 1PC Lifetime Product Key + FREE Office 2016
Genuine Malwarebytes v3.0.6 Latest 1PC Lifetime Product Key + FREE Office 2016
Item Q&A
  • Question : Inquiry for the item from 233****Sep 28, 2019

  • Question : Inquiry from aka****Aug 24, 2019

  • Question : Inquiry for the item from 240****Jul 23, 2019

  • Question : LifetimeJun 23, 2018

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ORIGINAL XBOX ONE LIMITED EDITION CONTROLLERS
ORIGINAL XBOX ONE LIMITED EDITION CONTROLLERS
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Microsoft Office 365 Personal 1 Year Win/Mac
Microsoft Office 365 Personal 1 Year Win/Mac
Item Q&A
  • Question : Inquiry for the item from 234****Sep 11, 2019

    Hi.. this is cheating.. the Office Key that you sent has been used it says..

    Answer : [Re] Inquiry for the item from 234****

    May I know whats your order number? If its issue from our end of course we will replace.

  • Question : Inquiry for the item from fel****Sep 07, 2019

  • Question : Inquiry for the item from 260****Aug 30, 2019

  • Question : Inquiry for the item from hoe****Sep 05, 2019

  • Question : Inquiry for the item from lov****Sep 03, 2019

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Microsoft Office 365 Home 6 Users (6 PC + 6 mobile devices) 2019 Latest Official
Microsoft Office 365 Home 6 Users (6 PC + 6 mobile devices) 2019 Latest Official
Item Q&A
  • Question : Inquiry for the item from sen****Sep 10, 2019

  • Question : Inquiry related cancel and refund from ong****Sep 06, 2019

    Order. 300186749. Order cancelled with much thanks. I look forward to the refund of the S$10

    Answer : [Re] Inquiry related cancel and refund from ong****

    we will let you know after the investigation tk you

  • Question : Inquiry related cancel and refund from xin****Sep 03, 2019

    Order. 300186749. Deposit of S$10 paid. Please process refund.

    Answer : [Re] Inquiry related cancel and refund from xin****

    okay noted. will process

  • Question : Inquiry related cancel and refund from ong****Aug 29, 2019

    Order. 300186749. What is your PayPal account so that I can pay the S$10. If I pay through qoo10 I need q money which I don't have

    Answer : [Re] Inquiry related cancel and refund from ong****

    You can purchase a $10 giftcard from qoo10 for qmoney. We have to go through platform

    Question : [Re] Inquiry related cancel and refund from ong****

    Hello, I have bought a gift card but I need your email to send it over. Please provide.

    Answer : [Re] Inquiry related cancel and refund from ong****

    hi, what is your email - I have bought the gift card and I need your email to send

    Question : [Re] Inquiry related cancel and refund from ong****

    Dear sir, you can make the top up of gift card to your own account and then make payment via system for the additional payment. Thank you!

  • Question : Inquiry related cancel and refund from ong****Aug 27, 2019

    Order. 300186749. I received a message that I have to pay $10 for the refund. Why do I need to make payment when the license doesn't work? Thank you.

    Answer : [Re] Inquiry related cancel and refund from ong****

    hi the cost is a holding cost only for microsoft to determine product license issue. will be refunded tks

    Question : [Re] Inquiry related cancel and refund from ong****

    Thanks I will make payment

    Answer : [Re] Inquiry related cancel and refund from ong****

    tks

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12 Rules For Life: An Antidote to Chaos - Dr Jordan B Peterson
12 Rules For Life: An Antidote to Chaos - Dr Jordan B Peterson
Item Q&A
  • Question : Inquiry for the item from eli****Sep 09, 2019

    Hi. Is this the one with the hardbound cover?

    Answer : [Re] Inquiry for the item from eli****

    there are option for paperback and hardcover thanks for interest

The Economist Digital Subscription Genuine Account
The Economist Digital Subscription Genuine Account
Item Q&A
  • Question : Inquiry for the item from tze****Sep 04, 2019

    Good morning. I have placed my order on 24th Aug but to date I have not heard from you on the activation even though the date for activation was stated as 28th Aug.

    Kindly please update. Thanks.

    Answer : [Re] Inquiry for the item from tze****

    hi apologies. we will make sure send you by end of this week as stock ran out

    Question : [Re] Inquiry for the item from tze****

    Thank you. Looking forward to it.

    Answer : [Re] Inquiry for the item from tze****

    delivered please check under recent orders for 3 year sub on economist

    Question : [Re] Inquiry for the item from tze****

    Good morning. I don't seem to be able to change the email address nor the password. Can you please help? Thanks.

    Answer : [Re] Inquiry for the item from tze****

    Don't worry about the question above..I managed to fix it by doing a quick search on the economist website.. And the new ID and PW seems to work on the app.. Many thanks

    Question : [Re] Inquiry for the item from tze****

    welcome. as your previous email was used before we cannot login so we have to trouble you to do it. thanks

  • Question : Inquiry for the item from tze****Aug 24, 2019

    Good afternoon...I am interested in the 3 year subscription ... How will I be notified when it's done and how can I have the assurance that it will indeed last the whole 3 years?

    Thanks

    Answer : [Re] Inquiry for the item from tze****

    Yes our customers who bought 2 years ago still using well and no complaints. It is your own personal account and you cna check start and end date for subscription

    Question : [Re] Inquiry for the item from tze****

    Thanks..I just placed an order for three years of service
    .. Would you please let me know when I am able to start logging in??

    Answer : [Re] Inquiry for the item from tze****

    We will start processing your order and prepare. When it is ready you can view it from qoo10 recent orders online service
    Pls give us your email too or you can change the email and password yourself.

    Question : [Re] Inquiry for the item from tze****

    Test

    Answer : [Re] Inquiry for the item from tze****

    The system does not allow me to send you my email but I have input it in my order..If there is a problem, please let me know again. Thanks.

    Question : [Re] Inquiry for the item from tze****

    I meant sent email address over this chat for reasons I don't understand.

    Answer : [Re] Inquiry for the item from tze****

    Did you manage to find my email address from my order you received from qoo10?

    Question : [Re] Inquiry for the item from tze****

    We saw the email. We updated estiamte date for delivery in system arleady

  • Question : Inquiry for the item from iam****Apr 26, 2019

    May I check if the account shared by anyone else? Not sure if will face log in problem due to multiple log in at certain period of time. Thanks in advance

    Answer : [Re] Inquiry for the item from iam****

    If you buy under shared account yes there will be other sharing it. You can opt for private account :)

    Question : [Re] Inquiry for the item from iam****

    Will opt for private account. How much for 1year? Or 3 years? Also can I paynow or paylah you? thanks

    Answer : [Re] Inquiry for the item from iam****

    It is better to use Qoo10 as you cannapply vouchers

    Question : [Re] Inquiry for the item from iam****

    Ok thanks buy it through now

    Answer : [Re] Inquiry for the item from iam****

    Thank you

  • Question : Inquiry for the item from ver****Jul 08, 2017

    Hi I would like to know:
    1) how will the issues be provided? PDF? Or via the app?
    2) what guarantee do we have that you will deliver on the subscriptions?

    Answer : [Re] Inquiry for the item from ver****

    Hi! This is provided via the official app. Or you can login via the Economist website or iOS app, or Android app. 100% official

  • Question : Digital SubscriptionsMay 20, 2017

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Grab Food Delivery Promo Code (Non Top Up) $5 $10
Grab Food Delivery Promo Code (Non Top Up) $5 $10
Item Q&A
  • Question : Inquiry for the item from kah****Aug 29, 2019

Amazon Gift Card Online Code Quick Delivery Top Up Excellent Rates Amazon.com Amazon.co.uk
Amazon Gift Card Online Code Quick Delivery Top Up Excellent Rates Amazon.com Amazon.co.uk
Item Q&A
  • Question : Inquiry for the item from llt****Aug 20, 2019

  • Question : Inquiry for the item from Wil****Jun 22, 2019

    Hi, by seasoned amazon account, do you mean i should not buy if I just created amazon account today?

    Answer : [Re] Inquiry for the item from Wil****

    If your account is new it is not suggested to top up a lot of giftcards at once because Amazon will flag it as a suspicious account. You should have min of ard 5 orders before topping up. If not ~200usd for new account is fine. We will not be responsible for new accounts getting flagged for suspicious activities. Take note.

    Question : [Re] Inquiry for the item from Wil****

    I’m only interested in 100 USD gift card for now. I remember online that Amazon will track the credit card used to purchase gift cards to see if the credit card is issued in USA. If random check reveals credit card is not issued in USA, such gift cards may be confiscated. Is your gift card purchased by local or USA credit card?

    Answer : [Re] Inquiry for the item from Wil****

    Ours are purchased with cash only

    Question : [Re] Inquiry for the item from Wil****

    In which countries were the gift cards purchased?

    Answer : [Re] Inquiry for the item from Wil****

    If you are willing to trust us and buy do place an order. If not you can find other sellers. Thamk you.

    Question : [Re] Inquiry for the item from Wil****

    I’m interested in buying, just want to make sure it works. You keep saying you are not responsible if it doesn’t work......

    Answer : [Re] Inquiry for the item from Wil****

    It will work but we are telling you if you buy a huge amount for a new account we are not responsible when your account gets banned.

  • Question : Inquiry for the item from bla****Jun 16, 2019

    Hi, the card is sgd135. Can u teach me how to use this card before k buy? Bcos i read the review u have to top up within 5 minutes. Can get back to me asap. Thank u.

    Answer : [Re] Inquiry for the item from bla****

    ignore first reply. we will contact you regarding top up

  • Question : Inquiry for the item from wen****Jun 12, 2019

    Hi, do you have smaller denomination Amazon gift cards like US$20 or US$30?

    Answer : [Re] Inquiry for the item from wen****

    sorry not at the moment

  • Question : Inquiry for the item from 261****Jun 02, 2019

ESET Mobile Security Antivirus Latest 2019 Edition for Android License 1/2 Years
ESET Mobile Security Antivirus Latest 2019 Edition for Android License 1/2 Years
Item Q&A
  • Question : Inquiry for the item from pan****Aug 23, 2019

  • Question : Inquiry for the item from 212****Jul 16, 2019

  • Question : Inquiry for the item from tan****Mar 14, 2019

    Is this for 1 year subscription?

    Answer : [Re] Inquiry for the item from tan****

    Its for a subscription for minimum 1 year.

Figuarts: One Piece Monkey D Luffy For the New World Action Figure
Figuarts: One Piece Monkey D Luffy For the New World Action Figure
Item Q&A
Microsoft Xbox One Elite Controller [SG Microsoft Warranty]
Microsoft Xbox One Elite Controller [SG Microsoft Warranty]
Item Q&A
  • Question : Inquiry for the item from She****Aug 19, 2019

    Hi. Can I check if you still have new stock for this elite controller?

    Answer : [Re] Inquiry for the item from She****

    no sorry

  • Question : Inquiry for the item from wei****Feb 04, 2019

    How long is the warranty?

    Answer : [Re] Inquiry for the item from wei****

    Standard Microsoft Warranty 3 month

Mr Men Miss Little Library Complete Collection 50+37 Books Gift Set
Mr Men Miss Little Library Complete Collection 50+37 Books Gift Set
Item Q&A
  • Question : Inquiry for the item from rac****Aug 13, 2019