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Item Question & Answer
【YOYA】 Travel Stroller★2017 Upgraded Version I Compact Lightweight Cabin Stroller I 5.8KG ONLY!
【YOYA】 Travel Stroller★2017 Upgraded Version I Compact Lightweight Cabin Stroller I 5.8KG ONLY!
Item Q&A
  • Question : Inquiry for the item from din****Sep 18, 2019

    My stroller does not have this piece. Did you send me a wrong version?

    Answer : [Re] Inquiry for the item from din****

    Hi, this part is for the previous older version which unable to recline 175 degree. This version do not need this connector. Hope it clarifies.

  • Question : Inquiry for the item from Jas****Jan 03, 2019

    hi how do i do the 175degree recline?

    Answer : [Re] Inquiry for the item from Jas****

    adjusting is at the back of the seat

  • Question : Inquiry related return and exchange from sct****Dec 04, 2018

    I ordered comeo green. Can I change to another colour

    Answer : [Re] Inquiry related return and exchange from sct****

    Already inquiries replied. Thank you.

  • Question : Inquiry for the item from pau****Oct 01, 2018

  • Question : Inquiry for the item from shi****Oct 01, 2018

    Can view the pram yoya at ur shop?

    Answer : [Re] Inquiry for the item from shi****

    Hi so sorry as we do not provide viewing service

+View all Notice, FAQ, Q&A >>
[YOYA] Stroller Adjustable Armrest Front Bar bumper  I Compatible with YOYO and other cabin stroller
[YOYA] Stroller Adjustable Armrest Front Bar bumper I Compatible with YOYO and other cabin stroller
Item Q&A
  • Question : Inquiry for the item from cmj****Aug 23, 2019

    Hi, it is compatible for the new compact stroller from Ergobaby Metro?

    Answer : [Re] Inquiry for the item from cmj****

    not compatible

  • Question : Inquiry for the item from jia****Jan 23, 2019

  • Question : Inquiry for the item from ala****Jan 23, 2019

    Hi what is the circumference of the handle?

    Answer : [Re] Inquiry for the item from ala****

    Hi sorry we do not have the circumference of the handle

  • Question : Inquiry for the item from she****Jan 23, 2019

  • Question : Inquiry for the item from jas****Jan 23, 2019

    hi, is the adjustable front bar compatible with babystyle hybrid cabi?

    Answer : [Re] Inquiry for the item from jas****

    not compatible

+View all Notice, FAQ, Q&A >>
Stroller Leg Foot Rest Extension Extender for baby zen Yoyo Yoya Kiddopotamus Babythrone Babytime
Stroller Leg Foot Rest Extension Extender for baby zen Yoyo Yoya Kiddopotamus Babythrone Babytime
Item Q&A
  • Question : Inquiry for the item from cyn****Mar 03, 2019

    Can fix on capella adonis stroller?

    Answer : [Re] Inquiry for the item from cyn****

    Dear Valued Customer,

    Thank you for your interest in this product.

    As the seller has not been accessing their account for a period of time, we would like to offer our most sincere apologies on behalf of the Seller for not responding to your inquiry.

    You may consider searching for an alternative product on Qoo10 to get a better shopping experience.

    To avoid having similar incident, we will be placing this item hidden from Qoo10 site if no further updates from the seller.

    Thank you for your patience and understanding.

    Hope to have your continuous support on Qoo10.

    Regards,
    Qoo10.sg


  • Question : Inquiry related return and exchange from fai****Feb 18, 2019

  • Question : Inquiry for the item from fai****Jan 28, 2019

    Hi, if I were to order the leg rest, when can I receive it ?

    Answer : [Re] Inquiry for the item from fai****

    By this week

  • Question : Inquiry for the item from 236****Dec 30, 2018

    Hi can fix for Capella stroller

    Answer : [Re] Inquiry for the item from 236****

    Already inquiries replied. Thank you.

    Question : [Re] Inquiry for the item from 236****

    I did not see ur reply

    Answer : [Re] Inquiry for the item from 236****

    Not compatible

  • Question : Inquiry for the item from kin****Dec 16, 2018

    Hi for the stroller foot extender is it compatible for Chico stroller?

    Answer : [Re] Inquiry for the item from kin****

    Not compatible

+View all Notice, FAQ, Q&A >>
Baby Cot Crib Bar Bumper Padded I Comes in a pair I Teething Crib Guard Rail Cover Protector
Baby Cot Crib Bar Bumper Padded I Comes in a pair I Teething Crib Guard Rail Cover Protector
Item Q&A
  • Question : Inquiry related delivery from yan****Feb 17, 2019

    Can I know how long will item reach?

    Answer : [Re] Inquiry related delivery from yan****

    Between 7-14 days

  • Question : Inquiry related delivery from jun****Jun 26, 2018

    My item has not arrived. You emailed to say it will arrive on 25/6, I asked abt the status of the arrival of the item and did not get any reply. Item was ordered on 9/6.

    Answer : [Re] Inquiry related delivery from jun****

    Hi Stella,

    Your parcel will be pick up tomorrrow and delivery on this Thursday under the same tracking number provided. Thank you for your kind patience:)

  • Question : Inquiry for the item from una****May 27, 2018

    Can you advise the distance between the clips

    Answer : [Re] Inquiry for the item from una****

    Probably about 5-8cm apart

【YOYA】★Stroller Sunshade Canopy Cover + Seat Pad Cushion Set★UV Protection★Stroller Skins
【YOYA】★Stroller Sunshade Canopy Cover + Seat Pad Cushion Set★UV Protection★Stroller Skins
Item Q&A
  • Question : Inquiry for the item from paw****Feb 11, 2019

    Does the canopy cover come with the metal wire inside? Or need to use the previous metal wire? Because I lost my metal wire frame.

    Answer : [Re] Inquiry for the item from paw****

    hi no it doesn't comes with the metal wire. just the canopy only

  • Question : Inquiry for the item from che****Dec 13, 2018

  • Question : Inquiry related return and exchange from sct****Dec 05, 2018

    My order no 284783793
    Can I change colour to Mickey black. Don't want the cameo green

    Answer : [Re] Inquiry related return and exchange from sct****

    Please cancel existing and reorder with the colour you want

  • Question : Inquiry for the item from jax****Aug 27, 2018

    Hi is this compatible for all yoya series? I have old yoya series and new ones like yoya noble and yoya gen 5

    Answer : [Re] Inquiry for the item from jax****

    Hi,

    It's likely to fix, please refer to measurements.

    Question : [Re] Inquiry for the item from jax****

    Hi I have no idea what are the measurements. Can you kindly check for me if it’s compatible. Thank you.

    Answer : [Re] Inquiry for the item from jax****

    Hi seller can kindly advise on measurements?

    Question : [Re] Inquiry for the item from jax****

    Sorry don't think its compatible.

  • Question : Inquiry for the item from liy****Aug 25, 2018

    Hi. I am keen to get the camouflage set. Is it instock in Singapore? Can i self pick up. Need it urgently by wednesday

    Answer : [Re] Inquiry for the item from liy****

    Hi,

    So sorry as waiting time will takes 7-14 days

+View all Notice, FAQ, Q&A >>
Baby Infant Cot Crib Fitted Bedsheet Mattress Cover Newborn Blanket Muslim
Baby Infant Cot Crib Fitted Bedsheet Mattress Cover Newborn Blanket Muslim
Item Q&A
  • Question : Inquiry for the item from muz****Jan 12, 2019

  • Question : Inquiry from 251****Jan 07, 2019

    Hello,
    I have requesedt on the earlier inquiry
    If your end able to customisation the size. The mattress I have size 77cm x 132cm x 19cm.

    The design as follows:

    Fitted Baby Cod Bed Sheets.

    A01 - 1 piece
    A02 - 1 piece
    A03 - 1 piece
    A04 - 1 piece
    A10 - 1 piece
    A13 - 1 piece

    Hope to receive by 23 January 2019.

    Thank you.

    Answer : [Re] Inquiry from 251****

    Hi yes, just select the customized option and let us know the confirmed measurements after purchase.

  • Question : Inquiry from 251****Jan 07, 2019

    Wish to order customissation size 77cm x 132cm x 19cm.
    If your end able to provide I do wish to have 4 sets with different design.

    Email the reply to me.

    therese.ching@gmail.com

    Thank you

    Answer : [Re] Inquiry from 251****

    Already inquiries replied. Thank you.

  • Question : Inquiry for the item from gla****Dec 13, 2018

    Hi, do you have ex stock for all the mattress cover? What are the sizes available?

    Answer : [Re] Inquiry for the item from gla****

    Hi backorder basis only.

Porter Travel Sling Shoulder Messenger Bag Wallet Pouch Japan Hot Design
Porter Travel Sling Shoulder Messenger Bag Wallet Pouch Japan Hot Design
Item Q&A
  • Question : Inquiry for the item from low****Dec 05, 2018

  • Question : ShippingJun 01, 2018

  • Question : Inquiry for the item from ade****May 05, 2018

    Hi is the porter bag all authentic?

    Answer : [Re] Inquiry for the item from ade****

    Already inquiries replied. Thank you.

    Question : [Re] Inquiry for the item from ade****

    ?? I didnt receive ur replies

    Answer : [Re] Inquiry for the item from ade****

    Hi it’s inspired

★Silk Bedsheet Fitted Sheet Bedding Mattress Cover King Queen Sizes Bed Sheet Set Pillow Qulit★
★Silk Bedsheet Fitted Sheet Bedding Mattress Cover King Queen Sizes Bed Sheet Set Pillow Qulit★
Item Q&A
  • Question : Inquiry related delivery from 245****Dec 05, 2018

    Hi, if today I order can I got it by 13/12/2018 please? Thanks

    Answer : [Re] Inquiry related delivery from 245****

    Hi it will roughly takes between 7-14 days. Order if only you can wait

  • Question : EnquiryOct 01, 2018

    Hi there

    I have a king size bed with a 15" mattress. Will the fitted sheet fit the mattress?

    Answer : [Re] Enquiry

    May not be able to fit for thick mattress

    Question : [Re] Enquiry

    Thanks for the reply. Too bad then :-(

    Answer : [Re] Enquiry

    No problem.

Porter Travel Pouch Waist Sling Shoulder Messenger Bag Japan Hot Design
Porter Travel Pouch Waist Sling Shoulder Messenger Bag Japan Hot Design
Item Q&A
  • Question : Inquiry related delivery from shi****Nov 13, 2018

    Hi, if I order the pouch now, can I received by next Mon? We are flying on next Tues.

    Thanks to reply.

    Answer : [Re] Inquiry related delivery from shi****

    Hi sorry not possible. Order if only you can wait. Between 7-14 days

  • Question : Order Summary(Date:Mar 13, 2017 / Cart no.:109243701) /Order 209371775Mar 15, 2017

    Hi Seller, would you be sending this out? I'm travelling out of the country next Thursday and was hoping to receive this before leaving. Thanks.

    Answer : [Re] Order Summary(Date:Mar 13, 2017 / Cart no.:109243701) /Order 209371775

    Hi sorry to inform that this is currently out of stock and would need to cancel this order. Sorry for any inconvenience caused

    Question : [Re] Order Summary(Date:Mar 13, 2017 / Cart no.:109243701) /Order 209371775

    Thank you for updating.

    Answer : [Re] Order Summary(Date:Mar 13, 2017 / Cart no.:109243701) /Order 209371775

    Most welcome! :)

30 Pieces Kids Children Baby Hanger I 360 Degree Rotational I Premium Quality I 6 Colors
30 Pieces Kids Children Baby Hanger I 360 Degree Rotational I Premium Quality I 6 Colors
Item Q&A
  • Question : Inquiry for the item from moo****Oct 15, 2018

    Which color is available for purchase?

    Answer : [Re] Inquiry for the item from moo****

    Hi sorry currently all colours not available

  • Question : Inquiry for the item from Coo****Aug 19, 2018

Porter Travel Sling Shoulder Messenger Bag Japan Hot Design
Porter Travel Sling Shoulder Messenger Bag Japan Hot Design
Item Q&A
  • Question : Inquiry for the item from tan****Oct 14, 2018

    Is this real?

    Answer : [Re] Inquiry for the item from tan****

    replica

  • Question : Inquiry for the item from pau****Oct 10, 2018

    Order number SGP137228548 y still hvt rec my item
    Pls check

    Answer : [Re] Inquiry for the item from pau****

    Hi Pauline, shipment will be arriving tonight. Delivery will be scheduled either on this Friday or Saturday. Let me know once received.

  • Question : Inquiry for the item from pau****Oct 01, 2018

  • Question : Inquiry for the item from ngw****Sep 01, 2018

    What are sizes for medium and large?

    Answer : [Re] Inquiry for the item from ngw****

    MEDIUM - LENGTH 29, HEIGHT 18.5, WIDTH 12CM (ABLE TO FIT IPAD)
    LARGE - LENGTH 34, HEIGHT 24, WIDTH 12CM (A4 SIZE)

    Question : [Re] Inquiry for the item from ngw****

    Thanks

    Answer : [Re] Inquiry for the item from ngw****

    Most welcome

  • Question : nis****様のお問合せです。Aug 26, 2018

+View all Notice, FAQ, Q&A >>
[CuddleCo]★Comfi cush Memory Foam Reversible Stroller Liner★5 Designs Padded Cushion
[CuddleCo]★Comfi cush Memory Foam Reversible Stroller Liner★5 Designs Padded Cushion
Item Q&A
  • Question : Inquiry for the item from st4****Aug 28, 2018

    Can u be resrocking black stars design?

    Answer : [Re] Inquiry for the item from st4****

    Hi,

    Black stars has discontinued.

  • Question : Inquiry for the item from cha****Jun 05, 2018

    How does the Reverse side looks like?

    Answer : [Re] Inquiry for the item from cha****

    For the black stars design?

    Question : [Re] Inquiry for the item from cha****

    Hi this is currently out of stock

  • Question : Inquiry for the item from alv****Apr 07, 2018

CHEAPEST DEAL!★SELFIE RING LIGHT★LED Lights / Fits all Smartphones / Mini Halo Reflection Effect
CHEAPEST DEAL!★SELFIE RING LIGHT★LED Lights / Fits all Smartphones / Mini Halo Reflection Effect
Item Q&A
  • Question : Inquiry from Ber****May 28, 2018

    Hi seller, item not working, Defect products, sent you the picture it different from the other side.

    Answer : [Re] Inquiry from Ber****

    Already inquiries replied. Thank you.

  • Question : Tracking number not workingJul 03, 2017

    Hi,

    I tried to use the tracking number provided on shipping info. But the Singapore Post tracking record stated item status not found in the system.

    Please verify. Thank you

    Answer : [Re] Tracking number not working

    Hi Esther,

    For smartpac mail, status will only be updated once it has been received. Meanwhile you may want to refer to attached for the parcel proof. Do let me know once parcel well received from your side. Thank you!

    Question : [Re] Tracking number not working

    Thank you for the information. I will let you know once I have received.

    Answer : [Re] Tracking number not working

    You're most welcome! :)

  • Question : [About Item] Related InquiriesDec 30, 2016

    Change from white to Rose gold - WinT***

    Thank you (-:

    Answer : [Re] [About Item] Related Inquiries

    Well noted, will arrange for delivery today

  • Question : Arrival of 16th Dec restockDec 16, 2016

    Hey there,
    May I know if the ring light has been restocked? Cause I hope to place an order that can arrive before 22nd of Dec. Kindly advise. Thank you!

    Answer : [Re] Arrival of 16th Dec restock

    Already inquiries replied. Thank you.

  • Question : [Shipping] Related InquiriesDec 06, 2016

    Can I self collect? Pls advise I need it urgently thanks

    Answer : [Re] [Shipping] Related Inquiries

    Hi, self collection option is not available. Restocked will only arrives only on 9th Dec.

+View all Notice, FAQ, Q&A >>
Yoya PU Grip
Yoya PU Grip
Item Q&A
  • Question : Inquiry for the item from uan****Dec 09, 2017

    Is it 3 colors to chose or only black?

    Answer : [Re] Inquiry for the item from uan****

    Hi,

    All 3 colours are available. You may proceed to order

    Question : [Re] Inquiry for the item from uan****

    Thank you! I leave a message right?

    Answer : [Re] Inquiry for the item from uan****

    Hi,

    Which message are you referring to?

    Question : [Re] Inquiry for the item from uan****

    When I purchase I leave a message to state which colour right? Cos there's no colour option just add to cart only.

    Answer : [Re] Inquiry for the item from uan****

    Hi,

    Please purchase from this link instead :) https://www.qoo10.sg/item/BABY-YOYA-YOYA-STROLLER-LEG-FOOT-EXTENDER-I-COMPATIBLE-WITH-YOYO-STROLLER/577154983

★3D FACE ROLLER MASSAGER★ Hot Seller / Ready Stocks / Thema Queen / Skin Cooler Shape V-Line / Anti-Cellulite / Body Massage / Facial Care 360 Degree /  Lifting Firming Slimming Massage Stick
★3D FACE ROLLER MASSAGER★ Hot Seller / Ready Stocks / Thema Queen / Skin Cooler Shape V-Line / Anti-Cellulite / Body Massage / Facial Care 360 Degree / Lifting Firming Slimming Massage Stick
Item Q&A
★LED Intelligence Touch Makeup Cosmestic Mirror★Portable / 16 LEDs / Lighted Makeup Cosmetic Mirror / Brightness Adjustable / Vanity Tabletop Countertop / Beauty Accessories / LED Mirror Touch★
★LED Intelligence Touch Makeup Cosmestic Mirror★Portable / 16 LEDs / Lighted Makeup Cosmetic Mirror / Brightness Adjustable / Vanity Tabletop Countertop / Beauty Accessories / LED Mirror Touch★
Item Q&A
  • Question : Change of Item ColorSep 24, 2016

    Hi.

    I have just placed an order for the LED makeup mirror.

    May I check whether I can change my order to the black mirror instead of the white?

    Thank You.

    Answer : [Re] Change of Item Color

    Hi Sheryl,

    Request noted. Will dispatch the black one instead of the white.

    Thank you.
    shopwithstyle