Q&A board

Q & A Lists
Item Question & Answer
Sinecch SinEcch (Arnica Montana) Post Surgery Therapy
Sinecch SinEcch (Arnica Montana) Post Surgery Therapy
Item Q&A
Essential Medical Supply Three Pocket Accessory Pouch for Bed Rail
Essential Medical Supply Three Pocket Accessory Pouch for Bed Rail
Item Q&A
  • Question : Inquiry for the item from low****Mar 24, 2019

    What is the overnight dimensions of this product.

    Is the length n width adjustable?

    Answer : [Re] Inquiry for the item from low****

    Dear
    we are not sure if this item is ok with your inquiry because we are a buying company from USA. please check the description and place an order carefully thank you

Bird  Cronin Arm Sling Kids Pediatric Small DESIGN MAY VARY
Bird Cronin Arm Sling Kids Pediatric Small DESIGN MAY VARY
Item Q&A
First Quality Prevail Protective Underwear - Adjustable, Extra and Super Plus-(1 PACK, 12 EACH)
First Quality Prevail Protective Underwear - Adjustable, Extra and Super Plus-(1 PACK, 12 EACH)
Item Q&A
  • Question : Inquiry for the item from lph****Mar 19, 2019

    Hi Seller.

    Pls advise :
    Is the option available for me - "yellow/one size" - an exact identical product as per the image I attach except for the difference in quantity? That's, 20 pieces per unit for your product packaging instead of 10 pieces packaging found locally in my country, Singapore.

    If so, is your selling price at S$71 for 12 times of 20 pieces of Medium size Extra Prevail underwear, making it 140 pieces in all?

    How long does shipment take to arrive in Singapore?

    Pls advise soon.

    Tq,
    Ms Low

    Answer : [Re] Inquiry for the item from lph****

    Dear
    we are not sure if this item is ok with your inquiry because we are a buying company from USA. please check the description and place an order carefully thank you

    Question : [Re] Inquiry for the item from lph****

    Hi
    Tq for quick reply.
    Really wkhmd appreciate if u cld assist to check if the size on sale is MEDIUM coz besides the image given on q10 there's no product description provided.
    Also, pls kindly check if it's 20pieces of underwear in each packaging.
    And if it's 12 packaging of 20 pieces each for sale at S$71.
    Sorry for all these enquiries but your kind assistance is really needed as I do not want to place a wrong order.
    Or could u juz help send me a sharper image of ur product on sale so as to address to all ambiguities?
    Tq so much,
    Ms Low

    Answer : [Re] Inquiry for the item from lph****

    Hi
    we attached the descrition. please check the attached.
    Prevail Protective Underwear - Adjustable, Extra and Super Plus-(1 PACK, 12 EACH)

    Thank you

Skil-Care Foam Heel Protectors
Skil-Care Foam Heel Protectors
Item Q&A
  • Question : Inquiry for the item from scr****Mar 16, 2019

    Please show a picture of the inside where the ankle is placed. Is it egg crate type?

    Answer : [Re] Inquiry for the item from scr****

    Sorry
    we don't have a picture

    Question : [Re] Inquiry for the item from scr****

    Is it like egg crate inside?

    Answer : [Re] Inquiry for the item from scr****

    Dear
    we are not sure if this item is ok with your inquiry because we are a buying company from USA. please check the description and place an order carefully thank you

20 Mule Team Borax Natural Laundry Booster 65 Ounce pack of 2
20 Mule Team Borax Natural Laundry Booster 65 Ounce pack of 2
Item Q&A
Cosmetic Skin Solutions LLC #1 BEST Vitamin C 20% Serum + Ferulic Acid  Hyaluronic Acid For Maximum
Cosmetic Skin Solutions LLC #1 BEST Vitamin C 20% Serum + Ferulic Acid Hyaluronic Acid For Maximum
Item Q&A
  • Question : Inquiry for the item from neo****Mar 14, 2019

    Effective all in 1 for anti-aging/ brightening/ lifting/ hydrating ?
    1)So use this product alone is good enough all my area of concerns?
    2) 30ml?
    3) Vit C stable, not easily oxidized?

    Answer : [Re] Inquiry for the item from neo****

    Sorry this is not available now

Mall:awebus_005_US CLEANSING Enzyme Cleanser for Face 0.8 oz - Best Natural Exfoliating Powder for D
Mall:awebus_005_US CLEANSING Enzyme Cleanser for Face 0.8 oz - Best Natural Exfoliating Powder for D
Item Q&A
  • Question : Inquiry for the item from Kin****Mar 06, 2019

    Hi, is this available and in stock for immediate delivery.. Thanks

    Answer : [Re] Inquiry for the item from Kin****

    Hi

    Thank you for getting in contact with us
    This is available now
    it will take around 9~15 business days

    thasnk

    Question : [Re] Inquiry for the item from Kin****

    Hi, noted. Thanks

    Answer : [Re] Inquiry for the item from Kin****

    Thanks

Sage Toothette Oral Swabs with Sodium Bicarbonate (Sage #6076) (Pack of 20)
Sage Toothette Oral Swabs with Sodium Bicarbonate (Sage #6076) (Pack of 20)
Item Q&A
  • Question : Inquiry for the item from ire****Feb 27, 2019

    Hi,

    It’s stated pack of 20, so each pack contains 5 oral swabs that’s why is Qty 100 (each box will have 100 oral swabs)?

    So is it 100 oral swabs in 1 box for $28 including Qxpress delivery to doorstep?

    Don’t understand your ‘check before buying’ 3 pointers.

    Hear from you soonest possible.

    Thank you!

    Answer : [Re] Inquiry for the item from ire****

    Hi
    Thank you for getting in contact with us.

    The Qty shows our available stock.

    There's nothing any addtional shipping fee.

    Thanks

    Question : [Re] Inquiry for the item from ire****

    Hi

    So many oral swabs in the box?

    Thanks

    Answer : [Re] Inquiry for the item from ire****

    Hi
    this is pack of 20
    Thanks

Phyris Vision EYE Lift 50 Ml Pro Size - Luxurious Care. Lines, Wrinkles and Signs of Stress Are Redu
Phyris Vision EYE Lift 50 Ml Pro Size - Luxurious Care. Lines, Wrinkles and Signs of Stress Are Redu
Item Q&A
  • Question : Inquiry for the item from liq****Feb 24, 2019

    Hi...I'm interested of buying this eye treatment cream may I know the expiry date? And also the size of the product? Thanks!

    Answer : [Re] Inquiry for the item from liq****

    Hi ( 50 Ml Pro Size)
    Thank you for getting in cotact with us,.
    I'm afraid we are a buying company from US, so we are not sure of your inquiry. but we can say that most of items in our shop have an expiry date of at least 6month or longer.


Health Thru Nutrition Boswellia Bospure Non-GMO 300Mg Vege-Capsules, 60 Count
Health Thru Nutrition Boswellia Bospure Non-GMO 300Mg Vege-Capsules, 60 Count
Item Q&A
  • Question : Inquiry for the item from Aud****Feb 11, 2019

    Hi 60 count and 180 count cost the same??

    Answer : [Re] Inquiry for the item from Aud****

    Hi,

    Thank you for contacting us.
    I'm sorry to inform you that I won't be able to fulfull 180cound for this listing due to the technical error wih the suiness price.
    Therefor the only 60 count option is available now

Yoni Steaming Seat with Removable Legs by Luna Rain Botanicals
Yoni Steaming Seat with Removable Legs by Luna Rain Botanicals
Item Q&A
Miralax MiraLAX Powder Laxative, 34 Doses, 20.4 Ounce
Miralax MiraLAX Powder Laxative, 34 Doses, 20.4 Ounce
Item Q&A
  • Question : Inquiry related delivery from bra****Feb 07, 2019

    Can this be imported to singapore?

    Answer : [Re] Inquiry related delivery from bra****

    Hi

    Thank you for getting in contact with us
    we will ship out the item to you
    if there is a problem in clearance.
    we will let you know
    thanks

    Question : [Re] Inquiry related delivery from bra****

    would i be able to get a refund if there is a problem in clearance?

    Answer : [Re] Inquiry related delivery from bra****

    Hi

    If this tiem what you ordered is prohibited to Singapore customs , we will cancel your order
    Don't worry , Usually, the kind of clearance polblem dones not happen

Pack Pharmaceuticals Cetirizine 10 mg Antihistamine Tablets Generic for Zyrtec 24 Hour Allergy Table
Pack Pharmaceuticals Cetirizine 10 mg Antihistamine Tablets Generic for Zyrtec 24 Hour Allergy Table
Item Q&A
  • Question : Inquiry for the item from Y2k****Feb 04, 2019

    May I know the expiry date? Tq.

    Answer : [Re] Inquiry for the item from Y2k****

    Dear
    we are a buying company from USA. so we are not sure about expiry date. but we can say most of items are enough expiry date at 6 month or longer. please be noted that and purchase carefully thank you

Kirkland Signature 6 Months Kirkland Minoxidil 5 percentage Extra Strength Hair Loss Regrowth Treatm
Kirkland Signature 6 Months Kirkland Minoxidil 5 percentage Extra Strength Hair Loss Regrowth Treatm
Item Q&A
  • Question : Inquiry for the item from 239****Jan 17, 2019

    AGAIN , THIS IS THE PROBLEM, NOT SURE WHY YOU DONT MENTION THE EXPIRY DATE ON THE TOP OF THE PAGE ?

    Answer : [Re] Inquiry for the item from 239****

    Dear
    we are a buying company from USA. so we are not sure about expiry date. but we can say most of items are enough expiry date at 6 month or longer. please be noted that and purchase carefully thank you

    Question : [Re] Inquiry for the item from 239****

    Ok thanks, based on the trust that the expiry will be 2020 , i have ordered ( order no 288453689 ). pls send asap. thanks

    Answer : [Re] Inquiry for the item from 239****

    okay

    thanks

    we will proceed your order soon

    Question : [Re] Inquiry for the item from 239****

    Still dont see any tracking no.

    Answer : [Re] Inquiry for the item from 239****

    Dear customer this item is coming to the inspection warehouse in USA now. we will receive the item soon in a couple of days and the item will be shipped once we receive and inspect. the delivery from USA to Singapore will take about 3~7 business days after we send. in case of that there will be delay than expecetd , we will let you know ASAP. thank you!!

    Question : [Re] Inquiry for the item from 239****

    Alrdy 7 days over. Ordered on 19th and today 25th. Still no update on tracking no.

    Answer : [Re] Inquiry for the item from 239****

    HEY ,, RESPOND ASAP. IS THIS PRODUCT GOING TO COME OR NOT? IF I DO NOT GET IN BY WEDNESDAY (30-JAN) THEN I WILL CAN CANCEL THE ORDER … 10 DAYS OVER AND STILL NO TRACKING ID AVAILBLE .. THIS IS RIDICULAS !!!

    Question : [Re] Inquiry for the item from 239****


    As we've mentioned on the product page.
    this item will come from US
    then the deliver date can be long.

    this tiem has just arrived at your warehouse in US
    it will be shippped out after inspection.

    From US to Singapore usually take about 4~7 business days
    thanks

    Answer : [Re] Inquiry for the item from 239****

    WHY DO YOU ADVERTISE YOUR PRODUCTS IF YOU DO NOT HAVE READY STOCK. YOU ARE SAYING THAT YOU JUST GOT THE PRODUCTS TODAY IN YOUR WAREHOUSE. THIS IS PATHETIC. SEND IT BY DHL OR OTHER EXPRESS SO THAT I GET IT BY WEDNESDAY (30-JAN).

    Question : [Re] Inquiry for the item from 239****

    ALSO YOU HAVE GIVEN FALSE AND WRONG STATUS OF THE ORDER, IF YOU HAVE JUST RECEIVED THE PRODUCT IN YOUR WAREHOUSE THEN HOW COME YOU CAN SET THE STATUS OF THE PRODUCT AS "IN DELIVERY"? THIS IS TOTALLY WRONG.

    Answer : [Re] Inquiry for the item from 239****

    Hi

    about shipping date, please check product page thanks.

    Question : [Re] Inquiry for the item from 239****

    Only want to know if I will get it this week or not ???

    Answer : [Re] Inquiry for the item from 239****

    Hi
    this is shipping now you can track it at your Qoo10 page.
    the delivery is fulfilled by Qexpress.
    therefore we can't sure of your inquriy.

    it usually takes about 5 business days
    thanks

    Question : [Re] Inquiry for the item from 239****

    Where is my item? This is ridiculously slow

    Answer : [Re] Inquiry for the item from 239****

    Dear it is on air freight shipping now you can track it at your Qoo10 page please check your Qoo10 page thank you!!

  • Question : Inquiry for the item from yux****Jan 31, 2019

    Hi there are many fake minoxidil, how do i know whether is this the real one?do you have any certification?
    And when is the expiry date?

    Answer : [Re] Inquiry for the item from yux****

    Hi

    this item is fulfilled by Amazon
    The Amazon is reliable

    and most of items are enough expiry day at 6 month or loner

    thanks

  • Question : Inquiry related delivery from 239****Jan 28, 2019

    HEY ,, RESPOND ASAP. IS THIS PRODUCT GOING TO COME OR NOT? IF I DO NOT GET IN BY WEDNESDAY (30-JAN) THEN I WILL CAN CANCEL THE ORDER … 10 DAYS OVER AND STILL NO TRACKING ID AVAILBLE .. THIS IS RIDICULAS !!!

    Answer : [Re] Inquiry related delivery from 239****

    Hi

    As we've mentioned on the product page.
    this item will come from US
    then the deliver date can be long.

    this tiem has just arrived at your warehouse in US
    it will be shippped out after inspection.

    From US to Singapore usually take about 4~7 business days
    thanks

    Question : [Re] Inquiry related delivery from 239****

    WHY DO YOU ADVERTISE YOUR PRODUCTS IF YOU DO NOT HAVE READY STOCK. YOU ARE SAYING THAT YOU JUST GOT THE PRODUCTS TODAY IN YOUR WAREHOUSE. THIS IS PATHETIC. SEND IT BY DHL OR OTHER EXPRESS SO THAT I GET IT BY WEDNESDAY (30-JAN).

    Answer : [Re] Inquiry related delivery from 239****

    ALSO YOU HAVE GIVEN FALSE AND WRONG STATUS OF THE ORDER, IF YOU HAVE JUST RECEIVED THE PRODUCT IN YOUR WAREHOUSE THEN HOW COME YOU CAN SET THE STATUS OF THE PRODUCT AS "IN DELIVERY"? THIS IS TOTALLY WRONG.

    Question : [Re] Inquiry related delivery from 239****

    Hi.
    we did'nt change your status of deliver
    that would have been changed automatically by Qoo10 system.
    also about shipping date, please check on the product page
    thanks

  • Question : Inquiry for the item from lin****Nov 23, 2018

    Hi, what's the expiry date of this batch and how long does it take to be delivered to Singapore?

    Answer : [Re] Inquiry for the item from lin****

    Dear
    we are a buying company from USA. so we are not sure about expiry date. but we can say most of items are enough expiry date at 6 month or longer. please be noted that and purchase carefully
    and the delivery will take about 1~2 weeks

    thank you

Nordic Naturals Ultimate Omega Liquid, 4oz, 0.47 Bottle
Nordic Naturals Ultimate Omega Liquid, 4oz, 0.47 Bottle
Item Q&A
Stokke Parasol - Black
Stokke Parasol - Black
Item Q&A
  • Question : Inquiry for the item from che****Jan 26, 2019

    Hi seller. Could you please confirm if this parasol item is including the adaptor?

    Answer : [Re] Inquiry for the item from che****

    Dear
    we are not sure if this item is ok with your inquiry because we are a buying company from USA. please check the description and place an order carefully thank you

Peachlife Inc Natural/Vegan Peach Flavored Probiotic Vaginal Suppositories - 72 Billion Live CFU - 1
Peachlife Inc Natural/Vegan Peach Flavored Probiotic Vaginal Suppositories - 72 Billion Live CFU - 1
Item Q&A
  • Question : Inquiry for the item from jac****Jan 21, 2019

    Hi Have you got stock for this product to be shipped to Singapore?

    Answer : [Re] Inquiry for the item from jac****

    HI

    thank you for getting in contact with us

    avialable now

Edgewell-Playtex Playtex Tampons Sport Super Unscented 36 Count (6 Pack)
Edgewell-Playtex Playtex Tampons Sport Super Unscented 36 Count (6 Pack)
Item Q&A
  • Question : Inquiry for the item from elm****Jan 19, 2019

    Is this still available?

    Answer : [Re] Inquiry for the item from elm****

    Hi
    thank you for getting in contact with us

    It is avaialble now

    thanks

  • Question : Inquiry for the item from elm****Jan 04, 2019

    Hi..is it 6 boxes of 36 for S$113?

    Answer : [Re] Inquiry for the item from elm****

    Hi

    this item is currently unavialble now
    sorry

True Care Maximum Absorbency Incontinence Male Guards, 208 Count
True Care Maximum Absorbency Incontinence Male Guards, 208 Count
Item Q&A