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Q & A Lists
Item Question & Answer
Hanil Baby Bottle UV Sterilizer Cabinet + Dryer (KOREA) ★ 1 Year Warranty Singapore ★ 2017 Model
Hanil Baby Bottle UV Sterilizer Cabinet + Dryer (KOREA) ★ 1 Year Warranty Singapore ★ 2017 Model
Item Q&A
  • Question : Inquiry from LYN****Dec 13, 2018

  • Question : Filters and LampJul 27, 2018

  • Question : Inquiry for the item from jes****Jun 29, 2018

  • Question : Inquiry for the item from xua****May 20, 2018

  • Question : Inquiry for the item from dej****Apr 21, 2018

+View all Notice, FAQ, Q&A >>
(Aroma Sense / Pure Rain / Ionic Plus / Extreme Super Jet) Micro Fabric Filter (Replacement)
(Aroma Sense / Pure Rain / Ionic Plus / Extreme Super Jet) Micro Fabric Filter (Replacement)
Item Q&A
  • Question : Inquiry for the item from lit****Dec 02, 2018

  • Question : Shower head modelOct 23, 2018

    Hi I have a old aroma sense shower head. I like to order the filter replacement. I’m not sure what is the model. The size of the filter is 6 cm in diameter. Is it the AS 9000?

    Answer : [Re] Shower head model

    Hi, can you send a picture of the showerhead here. thanks.

    Question : [Re] Shower head model

    This model...

    Answer : [Re] Shower head model

    Yes, this is the AS9000 model.

    The head filters can be purchsed from here: (choose the AS9000 model) : https://qoo.tn/BFIVcR/Q107566898

  • Question : special propertiesOct 02, 2018

    I am looking at replacing the micro fabric filter for my AS9000. What is special about this thin piece of sponge that makes it so expensive?

    Answer : [Re] special properties

    Hi the AS9000 refill is for the filter + the ceremic balls, it needs to be replaced once a year. the price for the AS9000 refill (ceremic balls + fabric filter) is $28. it is only sold as a set (not individually). cheers

  • Question : Inquiry for the item from yap****Jun 14, 2018

  • Question : Inquiry for the item from dia****Oct 21, 2017

    Will u restock? The pure rain extreme superjet.
    Thanks

    Answer : [Re] Inquiry for the item from dia****

    Hi, we have ready stocks, updated on qoo10, you can buy now.

    Question : [Re] Inquiry for the item from dia****

    Ok thanks, right away.

    Answer : [Re] Inquiry for the item from dia****

    cheers

+View all Notice, FAQ, Q&A >>
ATOCARE EP505 - BEST Anti Dust Mite Bacteria Allergy UV Vacuum Bed Cleaner Sterilizer ★ etc - KOREA
ATOCARE EP505 - BEST Anti Dust Mite Bacteria Allergy UV Vacuum Bed Cleaner Sterilizer ★ etc - KOREA
Item Q&A
  • Question : Inquiry for the item from and****Nov 30, 2018

    Hi,

    If I have an anti-dustmite cover (allercare) on the mattress and pillows already, will this vacuum still be necessary and will it still be able to vacuum up any dust?
    Or do I need to remove the anti-dustmite covers before using the vacuum on the mattress and pillows?

    Answer : [Re] Inquiry for the item from and****

    Hi, you will have to remove the anti-dustmite cover and vacuum. You cannot vacuum on the anti-dustmite cover. (PS: it will pick up alot under the cover.)

  • Question : Inquiry for the item from lix****Nov 12, 2018

    Hi,

    I've got a problem with the motor. Couldn't email through the official website. Also cannot find contact no. Kindly advise. Thanks

    Answer : [Re] Inquiry for the item from lix****

    hi please whatsapp to 87002148

  • Question : Inquiry for the item from nas****Nov 09, 2018

    My roller has busted. Dylan didn't reply my sms for several regarding picking up for repair. How much will it cost? Please assist.

    Answer : [Re] Inquiry for the item from nas****

    Hi, he was overseas the past few days.. he is back today. will update him to contact you asap. cheers.

  • Question : Inquiry for the item from Chu****Mar 04, 2018

    What is the difference between EP505 and EP9000?

    Answer : [Re] Inquiry for the item from Chu****

    EP505 is best suited for singapore hot weather. also its the only one with the safety mark. EP9000 is not under singapore warranty as well.

  • Question : Inquiry related delivery from mun****Feb 05, 2018

    Hi seller, can I know the shipping cost?

    Answer : [Re] Inquiry related delivery from mun****

    Hi, its Free if you select seller shipping. Cheers.

+View all Notice, FAQ, Q&A >>
Extreme Superjet Powerful Shower Head (PR-SJW) Showerhead - KOREA (Increase pressure up to 5x times)
Extreme Superjet Powerful Shower Head (PR-SJW) Showerhead - KOREA (Increase pressure up to 5x times)
Item Q&A
  • Question : Inquiry related delivery from glk****Nov 16, 2018

    I won the bid can I self collect?

    Answer : [Re] Inquiry related delivery from glk****

    Hi, congrats. sorry we dont do self collection. we only ship out via qxpress. you will reviece your order soon. cheers.

  • Question : Inquiry for the item from fuj****Oct 22, 2018

    From KOREAN?

    Answer : [Re] Inquiry for the item from fuj****

    Yes, from Korea. (Original)

  • Question : Inquiry from eur****Sep 08, 2018

  • Question : Inquiry for the item from chr****Aug 08, 2018

    hi,
    may i know how many mirco holes in it?
    or u have other models to recomend with more mirco holes n power?
    thanks.

    Answer : [Re] Inquiry for the item from chr****

    This is the most powerful showerhead we have. sorry but dont know how many holes, but believe you will enjoy the showerhead power. Thats whats important right. cheers. :)

  • Question : Water flowJul 18, 2018

    Hi, if the water flow from the water pipe is already slow and small.. will this shower head be as effective?

    Answer : [Re] Water flow

    Hi, this helps improve the strength cos of the small holes. similar to what you see in the product video. You can see the comments and reviews by customers. its very good.

+View all Notice, FAQ, Q&A >>
Aroma Sense - Vitamin C Spa Shower Head (AS-PRESTIGE) Showerhead - KOREA
Aroma Sense - Vitamin C Spa Shower Head (AS-PRESTIGE) Showerhead - KOREA
Item Q&A
  • Question : Inquiry for the item from Kar****Nov 13, 2018

    Hi If one side of the bronze colour ring on the cap keep popping out after using for quite a while, causing uneven distribution of water coming out, does it mean that I have to purchase the whole shower head again? or do I change some parts of the shower head? Thanks.

    Answer : [Re] Inquiry for the item from Kar****

    Hi, sorry but we dont have parts sold seperately for the showerhead. its only sold as 1 pcs

  • Question : Inquiry for the item from blu****May 27, 2017

    Hi do you have a showroom that I can visiting to see the different types of ion shower heads?

    Answer : [Re] Inquiry for the item from blu****

    Hi, yes there is a few shops at the website: http://shower.aromasensesingapore.com/retail-outlets/

    Please call them to check for stocks for the item you looking before heading down. not all shop carry all models or showerhead and aroma. Please note.

  • Question : difference from as 9000Dec 21, 2015

    What is the difference between this product and as 9000?

    Answer : [Re] difference from as 9000

    Hi, the fuctions are all the same. Only difference is looks and spray area size. AS9000 is the best seller as it is value for money. This is just a much much nicer design for a toilet that has a good reno.

  • Question : Enquiry on PurchaseDec 19, 2015

    Hi Seller,

    May i check if i can make my purchase first and then reschedule a date for delivery?
    I will be travelling and would not want to miss your christmas sales?

    Best regards,
    E

    Answer : [Re] Enquiry on Purchase

    Yes, you can request for later delivery. Offer ends 20th Dec. Price will be back to $158 on 21st Dec.

    Question : [Re] Enquiry on Purchase

    Hi,

    Thank you for your prompt reply. I am very much interested in your product but my credit card will only reach after 20th. Will you still be able to give me the same price if i order after the 20th?

    Best regards,
    E

    Answer : [Re] Enquiry on Purchase

    Sorry, but this is a special one time offer with the permission of the manufactuer. We don't have the permission to sell this price after 20th Dec. Sorry but the price is controlled world wide. It retails for $158 SGD

  • Question : Shipping to MalaysiaApr 19, 2015

    Would like to order Aroma Sense Prestige shower head and the filters. Do you ship to Malaysia?

    Answer : [Re] Shipping to Malaysia

    Hi you can purchase from

    http://list.qoo10.com/GMKT.INC/Goods/Goods.aspx?goodscode=425686236

+View all Notice, FAQ, Q&A >>
Shower Head [KNTeC] (Negative Ion / Increase Pressure / Anti Bacterial / Rust Free) - Made in KOREA
Shower Head [KNTeC] (Negative Ion / Increase Pressure / Anti Bacterial / Rust Free) - Made in KOREA
Item Q&A
  • Question : Inquiry for the item from yan****Nov 10, 2018

    Which of the 3 (ionic plus / superjet / pure rain pr9000) has strongest filtration system? And which one has the strongest water spray?

    Answer : [Re] Inquiry for the item from yan****

    pr9000 has the best filtration system. prsjw superjet has the strongest water spray.

    Question : [Re] Inquiry for the item from yan****

    Thanks for advice

    Answer : [Re] Inquiry for the item from yan****

    cheers

    Question : [Re] Inquiry for the item from yan****

    Do you sell the ceramic ball filter for the ionic plus showerhead?

    Answer : [Re] Inquiry for the item from yan****

    Yes, you can purchase from this link: https://qoo.tn/BA1VdR/Q104508949

    Select the showerhead you need it for.

  • Question : deliveryOct 02, 2018

  • Question : Inquiry for the item from jes****Aug 02, 2018

    Dear seller

    What is the real difference between ecoplus and superjet? Both looks like having the same benefits based on the video.

    Thank you...

    Answer : [Re] Inquiry for the item from jes****

    Hi, ecoplus does not have the filter inside. superjet has fabric filter inside. superjet is more powerful.

  • Question : bidMar 26, 2018

    Hi seller,
    I placed a bid last night and is successful, but how do proceed the bid order ?

    Answer : [Re] bid

    hi, you just need to complete payment for successful bid completion. cheers

  • Question : Store collectionSep 19, 2017

    Hi,

    Is it possible to pick up the order in-store?

    Thanks

    Answer : [Re] Store collection

    Sorry, only can order online and we will ship via qxpress. Our warehouse is not always manned hence we do not allow self collection.

+View all Notice, FAQ, Q&A >>
Pure Rain 9000 - Microfabric Refill Filter Only (3pcs)
Pure Rain 9000 - Microfabric Refill Filter Only (3pcs)
Item Q&A
  • Question : Inquiry for the item from wen****Oct 08, 2018

    I am looking for head micro fabric filters
    Do u sell it?

    Answer : [Re] Inquiry for the item from wen****

    Hi, yes you can order for your model from this: based on the filter image you used. I believe it is the PR9000 head you are looking for. (the cemeric ball + fabric filter) - $28 (needs to change once a year)

    https://qoo.tn/BhVlbR/Q107566898

    Question : [Re] Inquiry for the item from wen****

    Can I know $28 got how many pcs?

    Answer : [Re] Inquiry for the item from wen****

    Hi, its only 1 pcs filter + cemeric balls. (its only sold in this set)

  • Question : Inquiry for the item from rac****May 17, 2018

    Is this meant for the pure rain shower head only?

    Answer : [Re] Inquiry for the item from rac****

    This is only for the PR9000 pure rain model. (the translucent showerhead)

  • Question : Inquiry for the item from ssl****Mar 08, 2018

  • Question : Inquiry for the item from ssl****Mar 07, 2018

  • Question : Inquiry for the item from pkc****Apr 15, 2017

Pure Rain - Clean Refreshing Powerful Healthy Shower Head (PR-9000) Showerhead - MADE IN KOREA
Pure Rain - Clean Refreshing Powerful Healthy Shower Head (PR-9000) Showerhead - MADE IN KOREA
Item Q&A
  • Question : compatibilitySep 16, 2018

    is this showerhead compatible with AS9000 filters?

    Answer : [Re] compatibility

    Hi, yes the AS9000 Aroma Filters will be able to fit inside the PR9000 but it will be not as great fit. but it will work, yes.

  • Question : Inquiry for the item from cla****Jun 23, 2018

    Can I add on 2 pack extra filter instead of current 1? Please advice steps

    Answer : [Re] Inquiry for the item from cla****

    Hi, after you buy the set, 1 showerhead + 1 refill pack. You can clikc this link to purchase the 2nd refill pack. (PS: The discount for the refill pack is limited to only 1 set per showerherd) $22.00

    https://qoo.tn/BJYmWR/Q107566898

  • Question : Inquiry for the item from hap****Mar 24, 2018

    Hi what about installation?

    Answer : [Re] Inquiry for the item from hap****

    its plug and play

  • Question : Inquiry for the item from ten****Jul 06, 2017

    Hi,may i know this shower head water pressure is the highest of your shop products?

    Answer : [Re] Inquiry for the item from ten****

    This is good pressure. the highest will be the extreme superjet wide. PRSJW

  • Question : ChlorineOct 07, 2015

    Hi seller, does the the filter remove the chlorine in the tape water?

    Answer : [Re] Chlorine

    Hi, this is just a micro fabric filter. hence it will capture rust and dirt particles. If you are looking for a shower head that removes chlorine then you need to look at the Aroma Sense shower head. http://list.qoo10.sg/item/AROMASENSE-AROMA-SENSE-VITAMIN-C-SPA-SHOWER/409538578

+View all Notice, FAQ, Q&A >>
Aroma Sense - Vitamin C Spa Shower Head (AS-9000) Showerhead - KOREA
Aroma Sense - Vitamin C Spa Shower Head (AS-9000) Showerhead - KOREA
Item Q&A
  • Question : Micro fabric filterJul 12, 2018

    Dear Seller,

    Do you sell the AS-9000 micro fabric filter (non woven fabric) only? Please advise.

    regards.

    Answer : [Re] Micro fabric filter

    Hi, yes you can buy from this link: https://qoo.tn/BiSkXR/Q107566898

    selection option: 2a for AS9000 model

    Question : [Re] Micro fabric filter

    Dear Seller,

    Thanks for your reply and link.
    I meant only the micro fabric filter only without the anti bacteria ball.

    Regards.

    Answer : [Re] Micro fabric filter

    Sorry, it only comes as a set. the filter is not sold seperately

  • Question : Inquiry for the item from ngc****Jan 20, 2018

    Hi, previously I had bought pure rain 9000 shower head and it is spoiled after around 2.5yrs of using. With the extra micro refill filter left over, can it be used for this shower head too?

    Answer : [Re] Inquiry for the item from ngc****

    hi, if its the head filter you are refering to, yes can, but if its the body (stick) filter you are referring to, then can't.

    Question : [Re] Inquiry for the item from ngc****

    I am referring to the body filter. I still have 5 left over. If I were to purchase back to the old one, am I still able to get the aroma, reduce chloride?

    Answer : [Re] Inquiry for the item from ngc****

    Hi, PR 9000 does not come with Aroma or reduce chlorine. it only removes rust and dirt.

    Only the AS9000, AS701 & AS Prestige will give aroma scent and remove chlorine.

  • Question : Inquiry related delivery from bab****May 09, 2017

    Will you be posting Order No. 215364947 today? Thanks.

    Answer : [Re] Inquiry related delivery from bab****

    Hi, items will be shipped out within 3 working days from date of order. You should get it soon. :)

  • Question : Inquiry for the item from kar****Apr 07, 2017

    Hi, i hv purchase the aroma sense shower head a few days ago. After using for 2 days only, the gel filter has since completely use up when i open up to see. How do i install the gel filter? I read the instructions it says hv to make a hole at the "IN" end of the filter which i did as i cant find any hole there.

    Answer : [Re] Inquiry for the item from kar****

    Hi, there is already a small pin size hole on every unit. This is just plug an play and there is no need to poke a hole unless they customer cannot smell anything after few days of use and they see the filter has absolutely no water inside the tube after few days of use.

    Poking a hole bigger than its already pin size hole will make the filter finish very very fast. It just plug and play without any poking of holes by user, it will last 2-3 mths per stick.

    For more info on the how this works please see:

    http://shower.aromasensesingapore.com/installation-and-maintenance/

    http://shower.aromasensesingapore.com/faq/

  • Question : Inquiry for the item from kar****Apr 02, 2017

    Can i know if the vitamin C gel filter will be melted in contact with hot water as i always bathe with warm water from the water heater? Will there be any chemical reactions that may arise?

    Answer : [Re] Inquiry for the item from kar****

    Hi, this is designed for use with hot water. Not to worry, this product is sold in singapore for over 6 years with thousands of customers as young as new borns. It is food grade vitamin c (80%), with natural essential oil for aroma (20%).

+View all Notice, FAQ, Q&A >>
HyGenie Portable UV Sanitizer (Baby Bottles Nipples and Pacifiers) - KOREA ★ 1 Year Warranty Singapore
HyGenie Portable UV Sanitizer (Baby Bottles Nipples and Pacifiers) - KOREA ★ 1 Year Warranty Singapore
Item Q&A
  • Question : Inquiry for the item from pri****Jul 09, 2018

    hi seller
    Pls advise will it be restocked?
    thanks

    Answer : [Re] Inquiry for the item from pri****

    Hi, we have ready stocks. just updated the qoo10 stocks..

    Click to buy
    https://qoo.tn/BLiZXR/Q107566898

    Question : [Re] Inquiry for the item from pri****

    hi . thanks for the fast reply.may I check how long is each sterilser cycle and how many cycle can the battery usually last

    Answer : [Re] Inquiry for the item from pri****

    hi . thanks for the fast reply.may I check how long is each sterilser cycle and how many cycle can the battery usually last

    Question : [Re] Inquiry for the item from pri****

    7 mins for each cycle. it should last about 50 cycles if you use an energizer baterry.

  • Question : Inquiry for the item from emi****Mar 18, 2018

    Hi, i have Avent and Pigeon bottles, wondering if the sterilizer is able to sit on top of the bottles (with all arts including teats) without falling off? Or do i have to hold the sterliser to the bottle during the sterilization process?

    Answer : [Re] Inquiry for the item from emi****

    There is a wide and narrow adapter inside hence it should be able to sit by itself (if not very tight, at least abit firmly.

  • Question : Inquiry for the item from bab****Dec 31, 2017

    hi do i have to sterilise the bottle seperately or it's done together with the teat?

    Answer : [Re] Inquiry for the item from bab****

    Hi, you dont need to sterilise the steriliser. Cheers.

  • Question : Inquiry for the item from ang****Jul 01, 2017

    Does the pacifier / bottle have to be dried before using the sterilizer?

    Answer : [Re] Inquiry for the item from ang****

    Just shake dry can already. it can have small droplets of water.

  • Question : Inquiry for the item from riy****Jun 17, 2017

    Hi,can this be used to sterilize como Tomo bottle n teat? Thankyou

    Answer : [Re] Inquiry for the item from riy****

    Hi, it may not fit tomo.

+View all Notice, FAQ, Q&A >>
iRobot Roomba 800 Series Replacement HEPA Filter - 2 Pcs
iRobot Roomba 800 Series Replacement HEPA Filter - 2 Pcs
Item Q&A
  • Question : is this original?Jun 30, 2018

    Hi would like to know if this is iRobot original HEPA filter or compatible?

    Answer : [Re] is this original?

    We got it from the irobot importer.

  • Question : Stock availabilityJul 11, 2017

    Hi, Do you have ready stock to delivery after order? Thanks.

    Answer : [Re] Stock availability

    Ready stocks available.

    Question : [Re] Stock availability

    Thank you. Ordered.

    Answer : [Re] Stock availability

    Cheers

ORIGINAL ATOCARE UV Vacuum - HEPA Filter Only (For EP505 Mama)
ORIGINAL ATOCARE UV Vacuum - HEPA Filter Only (For EP505 Mama)
Item Q&A
  • Question : Inquiry for the item from ngd****May 23, 2018

    How do I know when the filter needs replacement?

    Answer : [Re] Inquiry for the item from ngd****

    Replace every 6 mths.

  • Question : Filter for dr 9000Aug 18, 2016

    Can this filter use for model dr9000? Is it original?

    Answer : [Re] Filter for dr 9000

    Yes, this is Original. 200%. :)

    Yes it can be used on all Atocare Models.. The hepa filter is 1 size only for all.

  • Question : Compatible with dr 9000?Jul 21, 2016

    Is this compatible with dr 9000?

    Answer : [Re] Compatible with dr 9000?

    Yes, its the same machine as ep505, only looks. Guranteed fit.

  • Question : hepa filter purchase enquiryMar 31, 2016

    it doesnt show up in others' pictures but can i request for the brush upon purchasing my replacement hepa filters?

    Answer : [Re] hepa filter purchase enquiry

    Hi, the brush is $10. We have included the option in the listing.. http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=410351052

  • Question : EP880 compatibleSep 02, 2015

    Can the filter be used on EP880 model ?

    Answer : [Re] EP880 compatible

    Hi, Yes, it can be used on all the Atocare EP Series inclusing the EP880 as well, This is an original Atocare Hepa Fitler. Cheers.

+View all Notice, FAQ, Q&A >>
Aroma Sense - Refill Filter Pack 3s (Various Aroma)
Aroma Sense - Refill Filter Pack 3s (Various Aroma)
Item Q&A
  • Question : Would Like to Buy Shower head compatible for these filtersMay 15, 2018

    Hi, with regards to these filters, what are the recommended shower heads and what are the available colors? Thank you.

    Answer : [Re] Would Like to Buy Shower head compatible for these filters

    Hi, the aroma for the filters are stated inside this link already.

    For the showerheads, you can purchase the AS9000, AS-Prestige, AS-701

    https://www.qoo10.sg/item/AROMASENSE-AROMA-SENSE-VITAMIN-C-SPA-SHOWER-HEAD-AS-9000-SHOWERHEAD-KOREA/409538578?banner_no=1305330

    Question : [Re] Would Like to Buy Shower head compatible for these filters

    Thank you

    Answer : [Re] Would Like to Buy Shower head compatible for these filters

    cheers

  • Question : Inquiry for the item from nos****Oct 16, 2017

  • Question : Order No. 214227846 (Date : Apr 26, 2017 / Cart no. : 110160401)Apr 28, 2017

    Hi seller, may I know when will you ship out my order ? My Order No. 214227846. Thank you.

    Answer : [Re] Order No. 214227846 (Date : Apr 26, 2017 / Cart no. : 110160401)

    Hi, you items will be shipped out tomorrow. Cheers.

  • Question : Baby can useOct 03, 2016

    Can baby use this shower head filtered water with aroma oil

    Answer : [Re] Baby can use

    Yes, Its totally safe. This has the SGS certification, meaning its safe to drink water that comes out of this showerhead including the vitamin c stick filter and natural essential oil. My own baby has been bathed with this since birth.

  • Question : FilterMay 05, 2013

    Hi,

    Can I use the sonaki head vitamin c shower head to put in the aroma sense filter instead of my original vitamin c filter ?

    Answer : [Re] Filter

    Hi, Sonaki & Aroma Sense are not compatible.
    You need to use Aroma Sense Shower Head for Aroma Sense Refill Sticks.

    Cheers.

+View all Notice, FAQ, Q&A >>
iRobot Roomba 600 Series Replacement AeroVac Filters - 3 Pcs
iRobot Roomba 600 Series Replacement AeroVac Filters - 3 Pcs
Item Q&A
  • Question : Roomba 690 filterApr 02, 2018

    Hi, does this filter fits into Roomba 690?
    Thanks.

    Answer : [Re] Roomba 690 filter

    Yes, for the old model roomba 690

STAR WARS 3D Light FX Deco Light LED Kylo Ren Yoda Millennium Falcon BB-8 R2-D2 Stormtrooper Death Star C-3PO Boba Fett Darth Vader Lightsaber
STAR WARS 3D Light FX Deco Light LED Kylo Ren Yoda Millennium Falcon BB-8 R2-D2 Stormtrooper Death Star C-3PO Boba Fett Darth Vader Lightsaber
Item Q&A
  • Question : LightMar 22, 2018

    Hi thinking of buying one of your lights but worried what will happen if it does not work? Is there a refund? I dont mind trying it out in front of you. What do I do if its not working? And may I know what batteries Death Star uses pls. Thank you

    Answer : [Re] Light

    Hi, dont worry, if not working, you can return it for another one. Cheers. We have alot of stocks

    Question : [Re] Light

    Thank you seller, I will buy now!

    Answer : [Re] Light

    cheers. item delivered

    Question : [Re] Light

    Yes thank you so much. I wrote a good review! Cheers

    Answer : [Re] Light

    Thanks

  • Question : Death StarMar 25, 2018

  • Question : Inquiry from pig****Sep 08, 2017

  • Question : Remote controlNov 17, 2016

    Hi,

    Does it come with remote control or need to purchase as additional item?

    Kind regards,
    Jacqui

    Answer : [Re] Remote control

    Hi, Need to purchase the remote as add on item.

    Question : [Re] Remote control

    Thanks for your reply. I have submitted my order and hopefully can receive tomorrow.

    Kind regards,
    Jacqui

    Answer : [Re] Remote control

    Thanks & Cheers

  • Question : Timer (30 mins) on lightsJul 19, 2016

    Does the DEATH STAR comes with a 30 mins timer. I will purchase only if it comes with a timer.
    If Death star does not come with a timer, which are the models that comes w a timer?

    Answer : [Re] Timer (30 mins) on lights

    Yes, they have timer.

+View all Notice, FAQ, Q&A >>
Intensive Spa - Perfection Mineral Mud Body Mask 500g (Dead Sea Skincare Beauty)
Intensive Spa - Perfection Mineral Mud Body Mask 500g (Dead Sea Skincare Beauty)
Item Q&A
  • Question : Inquiry for the item from Ver****Mar 05, 2018

    Hi, does it gives the body a very cooling effect when applying on body? Does it has whitening effect? Thanks

    Answer : [Re] Inquiry for the item from Ver****

    Cooling feeling is cos its cold, there is no menthol or such to give the cooling effect, its just deadsea mud. Nope it not withening, its meant to give minirals from the deadsea mud to go into your skin. this is for body only. Not for face.

  • Question : Back AcneFeb 27, 2017

    Hi there,

    May i know if this product is useful for back acne?

    Regards,
    Quinne

    Answer : [Re] Back Acne

    Hi, this is known to help with calming body skin issues. It has helped many. Hope it will help you too.

  • Question : Dead sea mud mask effectSep 11, 2016

    Does this help to remove blackhead when applied onto face? And is it good to use it everyday? Will it widen pores? Thanks

    Answer : [Re] Dead sea mud mask effect

    Hi, this is for body, if you are looking for removal of blackheads for face, you need to get these two items instead.

    http://list.qoo10.sg/item/INTENSIVE-SPA-INTENSIVE-SPA-PERFECTION-MINERAL-EXFOLIATING-FACIAL-GEL-DEAD/425708977

    http://list.qoo10.sg/item/INTENSIVE-SPA-INTENSIVE-SPA-PERFECTION-ESSENTIAL-PURIFYING-MUD-MASK-N-C-DEAD/425709540

Aroma Sense - Arofix Refill Filter (Lemon Aroma)
Aroma Sense - Arofix Refill Filter (Lemon Aroma)
Item Q&A
Ionic Plus - Power Shower Head (Negative Ion + Anti Bacterial + Rust Free) Showerhead ★ etc - KOREA
Ionic Plus - Power Shower Head (Negative Ion + Anti Bacterial + Rust Free) Showerhead ★ etc - KOREA
Item Q&A
  • Question : Inquiry for the item from gra****Dec 13, 2017

    I wash the micro filter monthly a DB only used for 2 months and the filter looks very brown even I wash it. Can I buy the replacement of the filter?

    Answer : [Re] Inquiry for the item from gra****

    Hi, for ionic plus ip101, please select option 1

    https://www.qoo10.sg/item/AROMA-SENSE-PURE-RAIN-IONIC-PLUS-EXTREME-SUPER-JET-MICRO-FABRIC/411638030

  • Question : Inquiry for the item from blu****May 27, 2017

    Hi would like to know if the vitamin c lemon stick can be added to this ionic plus?

    Answer : [Re] Inquiry for the item from blu****

    nope, it wont be able to fit. The refill stick can only fit into Aroma Sense Series... AS9000, AS701 & AS-Prestige (showerheads). You have to get on the these showerheads.

  • Question : EnquiryNov 28, 2016

    does the shower head come with the tube? If no can I get from the seller together ?

    Answer : [Re] Enquiry

    Hi, I think you are referring to the pipe which connects the showerhead to the heater. We dont sell it buy you can buy from this seller on qoo10. http://list.qoo10.sg/item/PREMIUM-SHOWER-FLEXIBLE-HOSE-FLEXIBLE-PIPE-HOSE-SHOWER-HOSE-PIPE/490240057

  • Question : ANION SHOWER HEADOct 07, 2015

    What is the difference between the ECO Plus White and Ion Plus Power shower heads.
    How long can the filter plate and ceramic balls last. How long does it need replacement. What is the cost for both the filter plate ceramic balls.

    Thanks and regards.
    sylvia

    Answer : [Re] ANION SHOWER HEAD

    Hi, Eco Plus is not chrome and does not have the ceramic balls + fabric filter, thats the difference between that and Ionic Plus.

    Ceramic balls + filter can last up to 2 years.
    You can purcahse the replacement ceremic balls + filter for $28. http://list.qoo10.sg/item/AROMA-SENSE-PURE-RAIN-IONIC-PLUS/411638030

    Question : [Re] ANION SHOWER HEAD

    Thanks for your prompt reply.

    Does first order of the Ionic Plus shower head come with the filter and ceramic balls.

    Answer : [Re] ANION SHOWER HEAD

    Hi, Yes it comes as 1 set with the fabric filter and ceramic balls inside the shower head. :)

  • Question : diameter of shower headSep 08, 2015

    What is the diameter of the ionic plus shower head?

    Answer : [Re] diameter of shower head

    Hi, it is 65mm (diameter). Cheers

+View all Notice, FAQ, Q&A >>
Reltec (Serumi) Air Clean 4th Generation (Indoor Japan Ionizer)
Reltec (Serumi) Air Clean 4th Generation (Indoor Japan Ionizer)
Item Q&A
  • Question : Inquiry for the item from che****Dec 12, 2017

    You indicate “2 Years Manufacturing Warranty (Local Warranty in Singapore)” then why we did to purchase the optional 3/6 month Warranty with additional cost?

    Answer : [Re] Inquiry for the item from che****

    Hi, that option is not by us. Qoo10 has put that for all electronics. Hiazzz. can totally ignore that. We already told them they are confusing the customers.

  • Question : Maintaining the mi4Feb 14, 2016

    Hi, can the mi4 be opened to clean the fan and the inner parts?

    Answer : [Re] Maintaining the mi4

    Yes, you can clean the needle and inside and change filter, etc...

  • Question : Reltec Air Clean filtersDec 30, 2015

    Surprise to be able to find this product here. May I know do you also sell the sponge filter and the charcoal filter here as well? And how much? Doesn't seem to see here.

    Thank you.

    Answer : [Re] Reltec Air Clean filters

    Hi, The accessories can be added on offline. You can pay cash for the accessories. Please let me know what you need and the quantity. Cheers.

  • Question : Filter and accessoriesDec 29, 2015

    Dear Seller, do u sell reltec air purifier sponge filter and its other accessories?

    Answer : [Re] Filter and accessories

    Hi, The accessories can be added on offline. You can pay cash for the accessories. But we don't sell accessories by itself, we sell only together with the unit. Please let me know what you need and the quantity. Cheers.

MARVEL - AVENGERS - 3D Light FX Deco Light LED Iron Man Mask | Iron Man Hand (Original)
MARVEL - AVENGERS - 3D Light FX Deco Light LED Iron Man Mask | Iron Man Hand (Original)
Item Q&A
  • Question : Inquiry for the item from 246****Sep 18, 2017

  • Question : Pick upAug 25, 2017

    Hi, will it be possible for personal pick-up as I need the item urgently tmr.

    Thank you..

    Answer : [Re] Pick up

    Hi, we work Mon to fri only.

Eco Plus White Shower Head (Negative Ion - Increase Pressure) Showerhead - KOREA
Eco Plus White Shower Head (Negative Ion - Increase Pressure) Showerhead - KOREA
Item Q&A
  • Question : Inquiry for the item from bar****Aug 20, 2017

    Hi, is filter require for this product? Or how to maintain to ensure the negative ion is not compromise? Thanks.

    Answer : [Re] Inquiry for the item from bar****

    This model showerhead does not have a filter. The showerplate creates the increased negative ions using the lenard effect (the patenten plates of the showerhead)

Aroma Sense - Vitamin C Spa Rainshower Head (Arofix-01) - KOREA
Aroma Sense - Vitamin C Spa Rainshower Head (Arofix-01) - KOREA
Item Q&A
  • Question : Inquiry for the item from poo****Jun 18, 2017

    is it suitable for instant heater use?

    Answer : [Re] Inquiry for the item from poo****

    Not this head model, the water pressure wont be good with water heater.

  • Question : Fit questionDec 09, 2016

    Hi,

    Will it fit standard rain type shower head?

    Answer : [Re] Fit question

    Yes, it will fit. Cheers.

  • Question : lemon senseJan 17, 2015

    does it include the lemon sense on buying the shower head for the 1st buy?

    Answer : [Re] lemon sense

    yes there is 1 lemon aroma sense inside the showerhead. cheers.

  • Question : changing of aroma tubeJan 17, 2015

    how frequent we have to change the tube and where can we get it?

    Answer : [Re] changing of aroma tube

    hi, the tube can last 6000 litres or abput 4mths.. You can purchase online at Qoo10 or get from retail stores that sell aroma sense listed at www.aromasensesingapore.com

  • Question : Size of shower headNov 12, 2013

    Hi, may I know the size of the shower head? Is it bigger than AS-9000?
    Thanks!

    Answer : [Re] Size of shower head

    Hi The Arofix-01 Head is the size of AS-701.
    Arofix-01 (11.6cm Diameter)

    Yes its bigger than AS9000 Head.

    Cheers.