Q&A board

Q & A Lists
Item Question & Answer
Extreme Superjet Powerful Shower Head (PR-SJW) Showerhead - KOREA (Increase pressure up to 5x times)
Extreme Superjet Powerful Shower Head (PR-SJW) Showerhead - KOREA (Increase pressure up to 5x times)
Item Q&A
  • Question : Inquiry for the item from xar****Jan 03, 2018

    When will u restock. Thanks.

    Answer : [Re] Inquiry for the item from xar****

    Hi, we have ready stocks, just not updated on Qoo10. Now updated. you can purchase. Thanks

  • Question : Inquiry for the item from u02****Dec 01, 2017

    Hi, can I buy 3 shower heads together?

    Answer : [Re] Inquiry for the item from u02****

    Yes you can. just order 1 by itself and another one with 1+1. Total will be 3pcs. This is the only way. Cheers.

  • Question : Does the shower head come with the hose?Nov 26, 2017

    If not, how can I can the hose as sell?

    Answer : [Re] Does the shower head come with the hose?

    Hi, it dont come with hose, you can use back your old one or buy a new one from other sellers on qoo10 or at your hardware shop near you.

  • Question : Inquiry related delivery from mar****Sep 22, 2017

    Hi,
    I have placed an order yesterday, may I know when will it be shipped?

    Answer : [Re] Inquiry related delivery from mar****

    Hi, items will be sent asap. you should get by friday. Cheers.

  • Question : Inquiry for the item from jia****Sep 19, 2017

    Able to fix to the normal HDB pipe?

    Answer : [Re] Inquiry for the item from jia****

    Definately - Yes.

+View all Notice, FAQ, Q&A >>
Hanil Baby Bottle UV Sterilizer Cabinet + Dryer (KOREA) ★ 1 Year Warranty Singapore ★ 2017 Model
Hanil Baby Bottle UV Sterilizer Cabinet + Dryer (KOREA) ★ 1 Year Warranty Singapore ★ 2017 Model
Item Q&A
  • Question : Inquiry for the item from shi****Jan 02, 2018

    Hi would like to know if u sell the spare parts for the sterilizer ?

    Answer : [Re] Inquiry for the item from shi****

    Hi, only the supplier have the spare parts, we just sell the machine. Details of supplier inside the unit. Singapore distributor.

  • Question : Spare partsDec 06, 2017

    Hi, do you sell spare parts for the Hanil steriliser please?
    I bought mine 1 year ago, is it time to change the lamps and filter?
    Please advise. Thank you!

    Answer : [Re] Spare parts

    hi, for spares, you need to order from the distributor. http://www.jerenterprise.com/

  • Question : Inquiry from xua****Dec 02, 2017

    Hi
    I have brought this and receive the products how do I register the warranty ? Please advise.

    Answer : [Re] Inquiry from xua****

    HI, warranty is online at the like on the box. btw, this is the link for easy access. http://www.jerenterprise.com/hanil/warranty_online/

  • Question : Inquiry for the item from viv****Nov 15, 2017

    Hi, do you sell the replacement parts like the bulbs?

    Answer : [Re] Inquiry for the item from viv****

    Hi, the repacements you can only buy from the distributor. thier details is inside the box. Cheers

  • Question : Inquiry related delivery from rei****Nov 13, 2017

    Hi
    Is there a contact number to arrange delivery time slot ? Thanks

    Answer : [Re] Inquiry related delivery from rei****

    Hi, its with Qxpress, its by tracking only (like singpost), we dont have thier driver number.

+View all Notice, FAQ, Q&A >>
HyGenie Portable UV Sanitizer (Baby Bottles Nipples and Pacifiers) - KOREA ★ 1 Year Warranty Singapore
HyGenie Portable UV Sanitizer (Baby Bottles Nipples and Pacifiers) - KOREA ★ 1 Year Warranty Singapore
Item Q&A
  • Question : Inquiry for the item from bab****Dec 31, 2017

    hi do i have to sterilise the bottle seperately or it's done together with the teat?

    Answer : [Re] Inquiry for the item from bab****

    Hi, you dont need to sterilise the steriliser. Cheers.

  • Question : Inquiry for the item from ang****Jul 01, 2017

    Does the pacifier / bottle have to be dried before using the sterilizer?

    Answer : [Re] Inquiry for the item from ang****

    Just shake dry can already. it can have small droplets of water.

  • Question : Inquiry for the item from riy****Jun 17, 2017

    Hi,can this be used to sterilize como Tomo bottle n teat? Thankyou

    Answer : [Re] Inquiry for the item from riy****

    Hi, it may not fit tomo.

  • Question : Inquiry related delivery from pri****Apr 19, 2017

    Hi i would to self collect this urgently by tomorrow. Is it possible? I have email u. Please let me know. Thanks.

    Answer : [Re] Inquiry related delivery from pri****

    Hi, sorry but we dont do self collection.

  • Question : [About Item] Related InquiriesMar 07, 2017

    Hi , does this fits nuk milk bottle ?

    Answer : [Re] [About Item] Related Inquiries

    Yes, it fits. Cheers.

+View all Notice, FAQ, Q&A >>
Aroma Sense - Arofix Refill Filter (Lemon Aroma)
Aroma Sense - Arofix Refill Filter (Lemon Aroma)
Item Q&A
Ionic Plus - Power Shower Head (Negative Ion + Anti Bacterial + Rust Free) Showerhead ★ etc - KOREA
Ionic Plus - Power Shower Head (Negative Ion + Anti Bacterial + Rust Free) Showerhead ★ etc - KOREA
Item Q&A
  • Question : Inquiry for the item from gra****Dec 13, 2017

    I wash the micro filter monthly a DB only used for 2 months and the filter looks very brown even I wash it. Can I buy the replacement of the filter?

    Answer : [Re] Inquiry for the item from gra****

    Hi, for ionic plus ip101, please select option 1

    https://www.qoo10.sg/item/AROMA-SENSE-PURE-RAIN-IONIC-PLUS-EXTREME-SUPER-JET-MICRO-FABRIC/411638030

  • Question : Inquiry for the item from blu****May 27, 2017

    Hi would like to know if the vitamin c lemon stick can be added to this ionic plus?

    Answer : [Re] Inquiry for the item from blu****

    nope, it wont be able to fit. The refill stick can only fit into Aroma Sense Series... AS9000, AS701 & AS-Prestige (showerheads). You have to get on the these showerheads.

  • Question : EnquiryNov 28, 2016

    does the shower head come with the tube? If no can I get from the seller together ?

    Answer : [Re] Enquiry

    Hi, I think you are referring to the pipe which connects the showerhead to the heater. We dont sell it buy you can buy from this seller on qoo10. http://list.qoo10.sg/item/PREMIUM-SHOWER-FLEXIBLE-HOSE-FLEXIBLE-PIPE-HOSE-SHOWER-HOSE-PIPE/490240057

  • Question : ANION SHOWER HEADOct 07, 2015

    What is the difference between the ECO Plus White and Ion Plus Power shower heads.
    How long can the filter plate and ceramic balls last. How long does it need replacement. What is the cost for both the filter plate ceramic balls.

    Thanks and regards.
    sylvia

    Answer : [Re] ANION SHOWER HEAD

    Hi, Eco Plus is not chrome and does not have the ceramic balls + fabric filter, thats the difference between that and Ionic Plus.

    Ceramic balls + filter can last up to 2 years.
    You can purcahse the replacement ceremic balls + filter for $28. http://list.qoo10.sg/item/AROMA-SENSE-PURE-RAIN-IONIC-PLUS/411638030

    Question : [Re] ANION SHOWER HEAD

    Thanks for your prompt reply.

    Does first order of the Ionic Plus shower head come with the filter and ceramic balls.

    Answer : [Re] ANION SHOWER HEAD

    Hi, Yes it comes as 1 set with the fabric filter and ceramic balls inside the shower head. :)

  • Question : diameter of shower headSep 08, 2015

    What is the diameter of the ionic plus shower head?

    Answer : [Re] diameter of shower head

    Hi, it is 65mm (diameter). Cheers

+View all Notice, FAQ, Q&A >>
Reltec (Serumi) Air Clean 4th Generation (Indoor Japan Ionizer)
Reltec (Serumi) Air Clean 4th Generation (Indoor Japan Ionizer)
Item Q&A
  • Question : Inquiry for the item from che****Dec 12, 2017

    You indicate “2 Years Manufacturing Warranty (Local Warranty in Singapore)” then why we did to purchase the optional 3/6 month Warranty with additional cost?

    Answer : [Re] Inquiry for the item from che****

    Hi, that option is not by us. Qoo10 has put that for all electronics. Hiazzz. can totally ignore that. We already told them they are confusing the customers.

  • Question : Maintaining the mi4Feb 14, 2016

    Hi, can the mi4 be opened to clean the fan and the inner parts?

    Answer : [Re] Maintaining the mi4

    Yes, you can clean the needle and inside and change filter, etc...

  • Question : Reltec Air Clean filtersDec 30, 2015

    Surprise to be able to find this product here. May I know do you also sell the sponge filter and the charcoal filter here as well? And how much? Doesn't seem to see here.

    Thank you.

    Answer : [Re] Reltec Air Clean filters

    Hi, The accessories can be added on offline. You can pay cash for the accessories. Please let me know what you need and the quantity. Cheers.

  • Question : Filter and accessoriesDec 29, 2015

    Dear Seller, do u sell reltec air purifier sponge filter and its other accessories?

    Answer : [Re] Filter and accessories

    Hi, The accessories can be added on offline. You can pay cash for the accessories. But we don't sell accessories by itself, we sell only together with the unit. Please let me know what you need and the quantity. Cheers.

Intensive Spa - Perfection Mineral Cleanse Facial Salt Soap (Dead Sea Skincare Beauty) ★ For All Skin Types ★ Whitening Effect ★ Reduces Blemishes and Dark Spots ★ etc
Intensive Spa - Perfection Mineral Cleanse Facial Salt Soap (Dead Sea Skincare Beauty) ★ For All Skin Types ★ Whitening Effect ★ Reduces Blemishes and Dark Spots ★ etc
Item Q&A
  • Question : Inquiry for the item from art****Nov 06, 2017

    Hi. I want to know does it contain any animal extraction?

    Thank you.

    Answer : [Re] Inquiry for the item from art****

    Nope.

  • Question : Still available?Aug 28, 2016

    Do you still have the mineral salt facial soap bar?

    Answer : [Re] Still available?

    Yes, we do have alot, we have updated more stocks on qoo10. Cheers.

(Aroma Sense / Pure Rain / Ionic Plus / Extreme Super Jet) Micro Fabric Filter (Replacement)
(Aroma Sense / Pure Rain / Ionic Plus / Extreme Super Jet) Micro Fabric Filter (Replacement)
Item Q&A
  • Question : Inquiry for the item from dia****Oct 21, 2017

    Will u restock? The pure rain extreme superjet.
    Thanks

    Answer : [Re] Inquiry for the item from dia****

    Hi, we have ready stocks, updated on qoo10, you can buy now.

    Question : [Re] Inquiry for the item from dia****

    Ok thanks, right away.

    Answer : [Re] Inquiry for the item from dia****

    cheers

  • Question : Inquiry for the item from dia****Oct 21, 2017

    Sorry, another one the pr 9000 is it for the holder (stick filter) or the top head filter?
    Thanks.

    Answer : [Re] Inquiry for the item from dia****

    PR9000 head filter is for the AS9000 & PR9000 showerhead only. Cheers

    Question : [Re] Inquiry for the item from dia****

    Ok thanks

    Answer : [Re] Inquiry for the item from dia****

    cheers

  • Question : Inquiry for the item from nos****Oct 17, 2017

  • Question : Change of shipping addressAug 21, 2017

  • Question : Put Ceramic balls into Extreme Shower jetMay 14, 2017

    Hi, can I take out the ceramic balls from the filter and put the balls into the Extreme Superjet shower head?
    Is the ceramic balls calcium sulphite that can remove chlorine?

    Answer : [Re] Put Ceramic balls into Extreme Shower jet

    Nope it does not remove chlorin, these ceremic balls removes bacteria, and PS. this does not fit inside the extreme showerhead. So please dont buy for extreme showerhead. Cheers.

+View all Notice, FAQ, Q&A >>
ATOCARE EP505 - BEST Anti Dust Mite Bacteria Allergy UV Vacuum Bed Cleaner Sterilizer ★ etc - KOREA
ATOCARE EP505 - BEST Anti Dust Mite Bacteria Allergy UV Vacuum Bed Cleaner Sterilizer ★ etc - KOREA
Item Q&A
  • Question : Inquiry for the item from far****Oct 21, 2017

  • Question : Inquiry for the item from fra****Sep 01, 2017

    why there is option to buy 3 months and 6 months warranty? Is the product comes with 1 year warranty or not?

    Answer : [Re] Inquiry for the item from fra****

    Hi, thanks for highlighting to us. We were not aware of this addition by Qoo10. It seems like this is by NTUC and we are not sure why is it pushed into all our electronics products. I beleive this has confused you. I will check with the Qoo10 Manager..

    Anyways, you can purchase without selecting that, just choose none. Product comes with 1 year warranty, not to worry.

  • Question : Inquiry for the item from kat****Aug 10, 2017

    Hi, am interested in purchasing this item and noticed it is currently out of stock. When will you have new stock ready for orders? Thank you in advance for your response.

    Answer : [Re] Inquiry for the item from kat****

    New shipment arriving 20 August. We will allow customers to order from next week Monday onwards. Delivery will be likely on 24 August.

  • Question : user manualJul 19, 2017

    Hi ,

    is the user manual written in english ?

    Answer : [Re] user manual

    Yes. It is. Cheers

  • Question : Inquiry for the item from nky****Jul 19, 2017

+View all Notice, FAQ, Q&A >>
Aroma Sense - Refill Filter Pack 3s (Various Aroma)
Aroma Sense - Refill Filter Pack 3s (Various Aroma)
Item Q&A
  • Question : Inquiry for the item from nos****Oct 16, 2017

  • Question : Order No. 214227846 (Date : Apr 26, 2017 / Cart no. : 110160401)Apr 28, 2017

    Hi seller, may I know when will you ship out my order ? My Order No. 214227846. Thank you.

    Answer : [Re] Order No. 214227846 (Date : Apr 26, 2017 / Cart no. : 110160401)

    Hi, you items will be shipped out tomorrow. Cheers.

  • Question : Baby can useOct 03, 2016

    Can baby use this shower head filtered water with aroma oil

    Answer : [Re] Baby can use

    Yes, Its totally safe. This has the SGS certification, meaning its safe to drink water that comes out of this showerhead including the vitamin c stick filter and natural essential oil. My own baby has been bathed with this since birth.

  • Question : FilterMay 05, 2013

    Hi,

    Can I use the sonaki head vitamin c shower head to put in the aroma sense filter instead of my original vitamin c filter ?

    Answer : [Re] Filter

    Hi, Sonaki & Aroma Sense are not compatible.
    You need to use Aroma Sense Shower Head for Aroma Sense Refill Sticks.

    Cheers.

  • Question : Aroma sense- lemonApr 01, 2013

    Order no:32255099 does not show on my shopping log. Did you receive my order?
    If yes, when will I receive my product?
    Thank you,
    Judy

    Answer : [Re] Aroma sense- lemon

    Hi Judy,

    Yes your order has been recevied, you placed your order yesterday and it will be sent out today. You should receive it today or tomorrow.

    Cheers.

+View all Notice, FAQ, Q&A >>
Shower Head [KNTeC] (Negative Ion / Increase Pressure / Anti Bacterial / Rust Free) - Made in KOREA
Shower Head [KNTeC] (Negative Ion / Increase Pressure / Anti Bacterial / Rust Free) - Made in KOREA
Item Q&A
  • Question : Store collectionSep 19, 2017

    Hi,

    Is it possible to pick up the order in-store?

    Thanks

    Answer : [Re] Store collection

    Sorry, only can order online and we will ship via qxpress. Our warehouse is not always manned hence we do not allow self collection.

  • Question : Inquiry for the item from ser****Sep 10, 2017

  • Question : Super Jet Wide filterAug 20, 2017

    Where can just buy the filter for Super Jet Wide? I notice there is only listing for buying the shower head and additional filter. But I do not need another shower head, I just need to order filter. Can you start a listing for just the filter?

    Answer : [Re] Super Jet Wide filter

    http://list.qoo10.sg/item/AROMA-SENSE-PURE-RAIN-IONIC-PLUS-ANTI-BACTERIA-CERAMIC-BALLS/411638030

    It is listed in this, please select option: 5) Pure Rain Extreme Superjet (PR-SJW) - 3 pcs(-$4.00)

  • Question : Pure Rain 9000 & Extreme SuperJetJun 26, 2017

    Hi Seller,

    Would like to know which has a stronger water pressure among the 2 mentioned above?

    After a few months when the filter is dirtied, Can we continue to use the Pure Rain 9000 shower head without the filter?
    Will the function be the same as Extreme SuperJet?

    Answer : [Re] Pure Rain 9000 & Extreme SuperJet

    Hi, the superjet is more powerful...

    You can use the PR9000 without the filter, but that is its real main purpose. you can buy filters if you see the benefits of removing rust.

    Question : [Re] Pure Rain 9000 & Extreme SuperJet

    I notice that your filters is $46 for 3 filters per box for PR9000. Why is it so expensive?

    Answer : [Re] Pure Rain 9000 & Extreme SuperJet

    Hi, its $24 for 1 box of 3, but i think you add on the option of another set of 3 (total 6pcs) is $46

    Question : [Re] Pure Rain 9000 & Extreme SuperJet

    Thank you for your reply. I've place order just now for 2 shower heads. Pls provide English intructions

    Answer : [Re] Pure Rain 9000 & Extreme SuperJet

    Cheers

  • Question : Inquiry for the item from yue****Apr 22, 2017

    May I know If the pure rain series of product is made in Korea?

    Answer : [Re] Inquiry for the item from yue****

    Hi, yes, all our showerheads are made in korea. We specialise in Korea brands imports

+View all Notice, FAQ, Q&A >>
MARVEL - AVENGERS - 3D Light FX Deco Light LED Iron Man Mask | Iron Man Hand (Original)
MARVEL - AVENGERS - 3D Light FX Deco Light LED Iron Man Mask | Iron Man Hand (Original)
Item Q&A
  • Question : Inquiry for the item from 246****Sep 18, 2017

  • Question : Pick upAug 25, 2017

    Hi, will it be possible for personal pick-up as I need the item urgently tmr.

    Thank you..

    Answer : [Re] Pick up

    Hi, we work Mon to fri only.

STAR WARS 3D Light FX Deco Light LED Kylo Ren Yoda Millennium Falcon BB-8 R2-D2 Stormtrooper Death Star C-3PO Boba Fett Darth Vader Lightsaber
STAR WARS 3D Light FX Deco Light LED Kylo Ren Yoda Millennium Falcon BB-8 R2-D2 Stormtrooper Death Star C-3PO Boba Fett Darth Vader Lightsaber
Item Q&A
  • Question : Inquiry from pig****Sep 08, 2017

  • Question : Remote controlNov 17, 2016

    Hi,

    Does it come with remote control or need to purchase as additional item?

    Kind regards,
    Jacqui

    Answer : [Re] Remote control

    Hi, Need to purchase the remote as add on item.

    Question : [Re] Remote control

    Thanks for your reply. I have submitted my order and hopefully can receive tomorrow.

    Kind regards,
    Jacqui

    Answer : [Re] Remote control

    Thanks & Cheers

  • Question : Timer (30 mins) on lightsJul 19, 2016

    Does the DEATH STAR comes with a 30 mins timer. I will purchase only if it comes with a timer.
    If Death star does not come with a timer, which are the models that comes w a timer?

    Answer : [Re] Timer (30 mins) on lights

    Yes, they have timer.

  • Question : HiJun 20, 2016

    Shipping scheduled means shipping start must be 23???
    or i can recive 23? plz fast delivery thanks

    Answer : [Re] Hi

    Hi, your items will be delivered tomorrow or wed. We just later date on system just incase. Driver will call before delivery. Cheers.

    Question : [Re] Hi

    Okie thanks a lot :)

    Answer : [Re] Hi

    Cheers

  • Question : Collecting instead of deliveryJan 23, 2016

    Hi, I'm interested in the BB8 and the Darth Vader light saber. Can I dropby Maxwell House to collect it and do payment on the spot? You may contact me on my mobile at 92224332 - Caroline

    Thanks!

    Answer : [Re] Collecting instead of delivery

    Hi, Maxwell is our shared admin office. All stocks are kept at Woodlands warehouse. Warehouse is not always manned.

    We only allow self collection only from teck whye lrt or you can purchase on qoo10 for it to be delivered. Cheers.
    SMS 8700 2148 if you want to self collect at teck whye lrt.

Eco Plus White Shower Head (Negative Ion - Increase Pressure) Showerhead - KOREA
Eco Plus White Shower Head (Negative Ion - Increase Pressure) Showerhead - KOREA
Item Q&A
  • Question : Inquiry for the item from bar****Aug 20, 2017

    Hi, is filter require for this product? Or how to maintain to ensure the negative ion is not compromise? Thanks.

    Answer : [Re] Inquiry for the item from bar****

    This model showerhead does not have a filter. The showerplate creates the increased negative ions using the lenard effect (the patenten plates of the showerhead)

iRobot Roomba 800 Series Replacement HEPA Filter - 2 Pcs
iRobot Roomba 800 Series Replacement HEPA Filter - 2 Pcs
Item Q&A
  • Question : Stock availabilityJul 11, 2017

    Hi, Do you have ready stock to delivery after order? Thanks.

    Answer : [Re] Stock availability

    Ready stocks available.

    Question : [Re] Stock availability

    Thank you. Ordered.

    Answer : [Re] Stock availability

    Cheers

Pure Rain - Clean Refreshing Powerful Healthy Shower Head (PR-9000) Showerhead - MADE IN KOREA
Pure Rain - Clean Refreshing Powerful Healthy Shower Head (PR-9000) Showerhead - MADE IN KOREA
Item Q&A
  • Question : Inquiry for the item from ten****Jul 06, 2017

    Hi,may i know this shower head water pressure is the highest of your shop products?

    Answer : [Re] Inquiry for the item from ten****

    This is good pressure. the highest will be the extreme superjet wide. PRSJW

  • Question : ChlorineOct 07, 2015

    Hi seller, does the the filter remove the chlorine in the tape water?

    Answer : [Re] Chlorine

    Hi, this is just a micro fabric filter. hence it will capture rust and dirt particles. If you are looking for a shower head that removes chlorine then you need to look at the Aroma Sense shower head. http://list.qoo10.sg/item/AROMASENSE-AROMA-SENSE-VITAMIN-C-SPA-SHOWER/409538578

  • Question : Filter OnlyOct 07, 2015

    Does you sell filter only?

    Answer : [Re] Filter Only

    Hi, yes.
    You can purchase the filter only from:
    http://list.qoo10.sg/item/PURE-RAIN-MICROFABRIC-REFILL-FILTER/436901099

Aroma Sense - Vitamin C Spa Shower Head (AS-PRESTIGE) Showerhead - KOREA
Aroma Sense - Vitamin C Spa Shower Head (AS-PRESTIGE) Showerhead - KOREA
Item Q&A
  • Question : Inquiry for the item from blu****May 27, 2017

    Hi do you have a showroom that I can visiting to see the different types of ion shower heads?

    Answer : [Re] Inquiry for the item from blu****

    Hi, yes there is a few shops at the website: http://shower.aromasensesingapore.com/retail-outlets/

    Please call them to check for stocks for the item you looking before heading down. not all shop carry all models or showerhead and aroma. Please note.

  • Question : difference from as 9000Dec 21, 2015

    What is the difference between this product and as 9000?

    Answer : [Re] difference from as 9000

    Hi, the fuctions are all the same. Only difference is looks and spray area size. AS9000 is the best seller as it is value for money. This is just a much much nicer design for a toilet that has a good reno.

  • Question : Enquiry on PurchaseDec 19, 2015

    Hi Seller,

    May i check if i can make my purchase first and then reschedule a date for delivery?
    I will be travelling and would not want to miss your christmas sales?

    Best regards,
    E

    Answer : [Re] Enquiry on Purchase

    Yes, you can request for later delivery. Offer ends 20th Dec. Price will be back to $158 on 21st Dec.

    Question : [Re] Enquiry on Purchase

    Hi,

    Thank you for your prompt reply. I am very much interested in your product but my credit card will only reach after 20th. Will you still be able to give me the same price if i order after the 20th?

    Best regards,
    E

    Answer : [Re] Enquiry on Purchase

    Sorry, but this is a special one time offer with the permission of the manufactuer. We don't have the permission to sell this price after 20th Dec. Sorry but the price is controlled world wide. It retails for $158 SGD

  • Question : Shipping to MalaysiaApr 19, 2015

    Would like to order Aroma Sense Prestige shower head and the filters. Do you ship to Malaysia?

    Answer : [Re] Shipping to Malaysia

    Hi you can purchase from

    http://list.qoo10.com/GMKT.INC/Goods/Goods.aspx?goodscode=425686236

  • Question : RefillApr 18, 2015

    Hi, the refill without Aroma will still have Vit C right?
    Can the shower work If I don't want Vit c the refill? Is it just leave the refill tube in the handle?
    Would u recommend Pretigate or 9000 or 701.

    Answer : [Re] Refill

    Hi the Prestige and the 9000 provide a stronger pressure compared to the AS701.

    Yes, the without aroma is 100% vitamin C. those with aroma are 80% vitamin c and 20% natural essential oil.

    Yes, it will still work if you dont refill the vitamin c, except you will not get the benefits of vitamin c, aroma if you choose the aroma one and since no vitamin c, it cannot remove the chlorine. but you still have all the other benefits.

    You can remove the refill tube, it won't affect how the water comes out from the shower head.

+View all Notice, FAQ, Q&A >>
Aroma Sense - Vitamin C Spa Shower Head (AS-9000) Showerhead - KOREA
Aroma Sense - Vitamin C Spa Shower Head (AS-9000) Showerhead - KOREA
Item Q&A
  • Question : Inquiry related delivery from bab****May 09, 2017

    Will you be posting Order No. 215364947 today? Thanks.

    Answer : [Re] Inquiry related delivery from bab****

    Hi, items will be shipped out within 3 working days from date of order. You should get it soon. :)

  • Question : Inquiry for the item from kar****Apr 07, 2017

    Hi, i hv purchase the aroma sense shower head a few days ago. After using for 2 days only, the gel filter has since completely use up when i open up to see. How do i install the gel filter? I read the instructions it says hv to make a hole at the "IN" end of the filter which i did as i cant find any hole there.

    Answer : [Re] Inquiry for the item from kar****

    Hi, there is already a small pin size hole on every unit. This is just plug an play and there is no need to poke a hole unless they customer cannot smell anything after few days of use and they see the filter has absolutely no water inside the tube after few days of use.

    Poking a hole bigger than its already pin size hole will make the filter finish very very fast. It just plug and play without any poking of holes by user, it will last 2-3 mths per stick.

    For more info on the how this works please see:

    http://shower.aromasensesingapore.com/installation-and-maintenance/

    http://shower.aromasensesingapore.com/faq/

  • Question : Inquiry for the item from kar****Apr 02, 2017

    Can i know if the vitamin C gel filter will be melted in contact with hot water as i always bathe with warm water from the water heater? Will there be any chemical reactions that may arise?

    Answer : [Re] Inquiry for the item from kar****

    Hi, this is designed for use with hot water. Not to worry, this product is sold in singapore for over 6 years with thousands of customers as young as new borns. It is food grade vitamin c (80%), with natural essential oil for aroma (20%).

  • Question : Cart no. : 108176118 Order no. : 202918914Jan 20, 2017

    Hi seller, I've order the AS-9000 Showerhead today, 20 Jan . May I know can I receive it by next Thursday 26 Jan ? Thank you.

    Answer : [Re] Cart no. : 108176118 Order no. : 202918914

    Hi, definately, items will be shipped out on Mon (23rd Jan) you should get it on 24th or 25th.

    Question : [Re] Cart no. : 108176118 Order no. : 202918914

    Thank you.

    Answer : [Re] Cart no. : 108176118 Order no. : 202918914

    Cheers

  • Question : Which one to choose for Shower HeadJan 13, 2017

    Hi seller, due to there are too many choices to choose. I'm looking for the Shower Head that can Remove Chlorine + Anti Bacteria + Negative Ion + Anti Bacterial + Rust Free + Powerful Water Pressure. Which is the best shower head that have all this benefits. Please advise. Thank you.

    Answer : [Re] Which one to choose for Shower Head

    Hi, then I would say the AS9000 is what you are looking for. It has all you asked for. http://list.qoo10.sg/item/AROMASENSE-AROMA-SENSE-VITAMIN-C-SPA-SHOWER-HEAD-AS-9000-SHOWERHEAD-KOREA/409538578

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Intensive Spa - Perfection Mineral Mud Body Mask 500g (Dead Sea Skincare Beauty)
Intensive Spa - Perfection Mineral Mud Body Mask 500g (Dead Sea Skincare Beauty)
Item Q&A
  • Question : Back AcneFeb 27, 2017

    Hi there,

    May i know if this product is useful for back acne?

    Regards,
    Quinne

    Answer : [Re] Back Acne

    Hi, this is known to help with calming body skin issues. It has helped many. Hope it will help you too.

  • Question : Dead sea mud mask effectSep 11, 2016

    Does this help to remove blackhead when applied onto face? And is it good to use it everyday? Will it widen pores? Thanks

    Answer : [Re] Dead sea mud mask effect

    Hi, this is for body, if you are looking for removal of blackheads for face, you need to get these two items instead.

    http://list.qoo10.sg/item/INTENSIVE-SPA-INTENSIVE-SPA-PERFECTION-MINERAL-EXFOLIATING-FACIAL-GEL-DEAD/425708977

    http://list.qoo10.sg/item/INTENSIVE-SPA-INTENSIVE-SPA-PERFECTION-ESSENTIAL-PURIFYING-MUD-MASK-N-C-DEAD/425709540

Makeup Workshop by Cosmoprof Trained Professional | Take home $37 worth of Branded USA Makeup Products (FOR LADIES ONLY)
Makeup Workshop by Cosmoprof Trained Professional | Take home $37 worth of Branded USA Makeup Products (FOR LADIES ONLY)
Item Q&A
  • Question : ClassesAug 21, 2016

    Hi. Do u conduct on weekends? May i have the weekend dates & timing available next? Thanks.

    Answer : [Re] Classes

    Hi, yes I do conduct workshops at your home. Feel free to book via qoo10 and I will contact you to arrange the date and timing. Please note no workshop only from 2nd Sep to 12th Sep. I will be overseas.

ATOCARE UV Vacuum - UV-C Lamp Only (For EP505 Mama)
ATOCARE UV Vacuum - UV-C Lamp Only (For EP505 Mama)
Item Q&A
  • Question : Uv replacementAug 18, 2016

    Hi I bought a uv but I'm not sure how to change it. Please advise.

    Answer : [Re] Uv replacement

    Hi, please whatsapp to 87002148, will send you pic details. You can also see the manual and read how to do it. Cheers.

    Question : [Re] Uv replacement

    Hi after replacing the uv lamp it stil does light but like the old one. Do you know what could be wrong ?

    Answer : [Re] Uv replacement

    Hi, there might be a fault with the motherboard. Please sms / whatsapp to 87002148 on weekdays for repair of unit.

  • Question : Ep 880 can use?Jun 30, 2016

    dear seller,

    Can ep880 use? May I know how to see the uv light still work well or need to change?
    Is your man going to show me how to change it when deliver?

    Answer : [Re] Ep 880 can use?

    Hi, Delivery is by Qxpress. This UV Lamp works on EP880 cos it is the same internally as EP505. If you require our company staff to come to change, there is a $30 service charge on top of the product price. PS: Changing is quite easy, like changing tube lamp at home.

    Question : [Re] Ep 880 can use?

    Hi, thank for reply.
    May I know UV-C lamp can last for how Long?

    Answer : [Re] Ep 880 can use?

    The UV Lamp can last max of 6000 hrs. Also depends on usage and care of product.