Q&A board

Q & A Lists
Item Question & Answer
LATEST SONY WH-1000XM3 Wireless Headphone / Earphone / Noise-Cancelling
LATEST SONY WH-1000XM3 Wireless Headphone / Earphone / Noise-Cancelling
Item Q&A
  • Question : Inquiry for the item from zhi****May 18, 2019

    You guys doing a 10& shop coupon soon ?

    Answer : [Re] Inquiry for the item from zhi****

    Hi for Sony will not be inclusive for 10% store discount as now is already with discounted price $499. Usual price $549.00.

  • Question : Inquiry for the item from zhi****Apr 04, 2019

    Do you guys have a testing unit at your store ? Ps never try it before.

    Answer : [Re] Inquiry for the item from zhi****

    Yes. We have it at both outlets. Thank you

  • Question : Inquiry for the item from jef****Mar 14, 2019

    Now can buy at $389 repeat $389 wif 2 Years repeat 2 Years Wty fr KOREA seller c/w FoC Courier Service.
    Yesterday 13/3/19,Wed,4pm,42 pcs were Sold.
    Now 14/3/19,Thur,9am,81 PC's were Sold.

    How. ???

    Answer : [Re] Inquiry for the item from jef****

    Definitely sound a great deal. U may also take into consideration if you will have to ship back due to servicing issues will require to pay for shipping charges.

  • Question : Inquiry for the item from jef****Feb 24, 2019

  • Question : Inquiry related delivery from kee****Feb 01, 2019

+View all Notice, FAQ, Q&A >>
Jabra Elite 65T Local Stock With Local Stocks Local Warranty
Jabra Elite 65T Local Stock With Local Stocks Local Warranty
Item Q&A
  • Question : Inquiry related delivery from loo****May 14, 2019

    Can I self collect at plaza sing instead of getting delivered?

    Answer : [Re] Inquiry related delivery from loo****

    Yes. But need to be approved by qoo10 then able to do the collection. And also need to check on the stock availability. So I will need to know which color u will be buying ?

    Question : [Re] Inquiry related delivery from loo****

    Titanium Black

    Answer : [Re] Inquiry related delivery from loo****

    Yes. We do have stock for titanium black . You would like us to reserve 1 for u just in case sold out ?

    Question : [Re] Inquiry related delivery from loo****

    I'll get it when you have discount again. Thanks.

  • Question : Inquiry related delivery from Kia****May 08, 2019

    Hi this is delivered locally? How long will delivery take?

    Answer : [Re] Inquiry related delivery from Kia****

    Yes. If there’s available stock it will take 1-2 working days to send. Thank you

    Question : [Re] Inquiry related delivery from Kia****

    Do u have stock for the copper version?

    Answer : [Re] Inquiry related delivery from Kia****

    Hi yes, we have very limited stock for cpper black . Pls let me know if you are purchasing so that we can keep 1 aside for u . Thanks

  • Question : Inquiry for the item from loo****May 03, 2019

  • Question : Inquiry for the item from lyd****Apr 21, 2019

  • Question : Inquiry for the item from nic****Mar 27, 2019

    I mean is this under Jabra Singapore 2 years warranty?

    Answer : [Re] Inquiry for the item from nic****

    Hi, yes 2 years warranty . Currently , we have stock . Thank you.

+View all Notice, FAQ, Q&A >>
Nuarl NT01AX HDSS True Wireless Earphone With Local Warranty
Nuarl NT01AX HDSS True Wireless Earphone With Local Warranty
Item Q&A
  • Question : Inquiry for the item from lim****May 14, 2019

    Hi, this earphone compare to Mavin air X, which earphone has better sound quality? Both seem to have the same battery life? Thank you.

    Answer : [Re] Inquiry for the item from lim****

    Hi

    We think the Nuarl NT01AX has a richer and fuller sound with better bass response, while the Mavin has a flatter sound but is equal in clarity, it's down to personal preference which one you might actually prefer but it seems like majority of the people thinks the Nuarl sounded better. U may visit our outlet to have a sound testing. Thank u.

  • Question : Inquiry related delivery from hen****May 04, 2019

    I want to order now and collect at your store today.

    Answer : [Re] Inquiry related delivery from hen****

    Hi , I’m sorry that self collection can only be requested on weekdays. Thank u

    Question : [Re] Inquiry related delivery from hen****

    So I can self collect today ?

    Answer : [Re] Inquiry related delivery from hen****

    Hi, how do i choose self collection?
    i would like to collect it at Westgate this evening.

    Question : [Re] Inquiry related delivery from hen****

    Hi , please let me know the colour u want so that I could check on the stock availability at Westgate. Upon purchase, please indicate self collection in the memo. Thank u

    Answer : [Re] Inquiry related delivery from hen****

    I am looking at the black

    Question : [Re] Inquiry related delivery from hen****

    Metallic black

    Answer : [Re] Inquiry related delivery from hen****

    Hi yes. Pls make your purchase ASAP as we have sufficient to send to qoo10 for self collection approval. We have keep one aside for you as it running Low. Thank u.

    Question : [Re] Inquiry related delivery from hen****

    I have placed the order and indicated "self collection" on the memo, how do i collect later?

    Answer : [Re] Inquiry related delivery from hen****

    Dear Valued Customers,

    Please send your inquiries to hr@stereo.com.sg
    As our qpost system is facing some technical difficulties

    Best Regards,
    Qoo10 team

  • Question : Inquiry related cancel and refund from htn****May 03, 2019

    Hi Seller

    Have been contacting u but didn't get any reply. My order is 295004525. I received ur item but got intermittent signal indoor and a lot of times outdoor. The product is unusable and I need a refund

    Answer : [Re] Inquiry related cancel and refund from htn****

    Hi I’m sorry for the late reply. I was told by my colleague that U would like to make a exchange. We had kept one piece for u aside. So do let me know if you have done for the exchange . Thks

    Question : [Re] Inquiry related cancel and refund from htn****

    Is it possible to do refund or must I do an exchange? Can I swing by Stereo Plaza Singapura tomorrow?

    Answer : [Re] Inquiry related cancel and refund from htn****

    Hi if it’s due to manufacture defects, we will do an exchange for u unless if it’s fitting issue.
    Yes. We are open tomorrow.
    Thank u.

  • Question : Inquiry from kit****May 04, 2019

    The service centre is referring to any stereo shop to claim warranty? The earbuds gave imbalance sound output. Please advise. Thank you.

    Answer : [Re] Inquiry from kit****

    Hi if the purchase is within 10 days, u May bring to our outlet at plaza Singapura for a exchange. If it’s over , then will need to bring to service centre. Thank u.

  • Question : Inquiry for the item from 239****Apr 26, 2019

    Hi,

    When will the Black Metallic color version come in?

    Answer : [Re] Inquiry for the item from 239****

    Hi the metallic black (matte) is available. Thank u .

+View all Notice, FAQ, Q&A >>
JBL Endurance Run Sport (Lime/Black/Blue/Red) 1 Year Local Warranty
JBL Endurance Run Sport (Lime/Black/Blue/Red) 1 Year Local Warranty
Item Q&A
  • Question : Inquiry related delivery from saa****May 13, 2019

Jabra Elite Active 65T Local Warranty Local Seller
Jabra Elite Active 65T Local Warranty Local Seller
Item Q&A
  • Question : Inquiry for the item from geo****May 13, 2019

    Hello, just checking is this new and authentic product? Thank you

    Answer : [Re] Inquiry for the item from geo****

    Yes this is the latest and authentic product. Thank u .

  • Question : Inquiry related delivery from jen****May 10, 2019

  • Question : Inquiry from lee****May 04, 2019

  • Question : Inquiry for the item from loo****Apr 28, 2019

    This item only comes with 1 year warranty? I thought it is 2 years by default? Please confirm thanks

    Answer : [Re] Inquiry for the item from loo****

    Also will there be printed receipt given for proof of purchase in the event of sending it to service center within the 2 years period. Not Qoo10 receipt.

    Question : [Re] Inquiry for the item from loo****

    hi, yes. It comes with 2 years warranty. Please keep our company receipt which will be included in the parcel. Thank you for the purchase.

  • Question : Inquiry for the item from jus****Mar 24, 2019

    Hi Seller
    Is there any exchange to another new set if found to be faulty after 7 days of usage?
    Kindly advice if any issue arisese upon using the item.
    Thanks

    Answer : [Re] Inquiry for the item from jus****

    Yes. Pls keep receipt for the warranty and exchange within 7 days due to manufacturing defects. We will send the item with “gift receipt “ since it’s meant to be a present .Thank you.

+View all Notice, FAQ, Q&A >>
Sennheiser Momentum M3 In-Ear True Wireless Earphones With 2 Years Local Warranty
Sennheiser Momentum M3 In-Ear True Wireless Earphones With 2 Years Local Warranty
Item Q&A
  • Question : Inquiry for the item from lam****May 12, 2019

    Hi,

    Is this 1 or 2 years warranty?

    Answer : [Re] Inquiry for the item from lam****

    Hi it comes with 2 year international warranty . Thanks

  • Question : Inquiry for the item from ong****May 06, 2019

  • Question : Inquiry for the item from Lee****Apr 30, 2019

    Hi,

    just received my earbuds in good condition. :)

    How do I register my warranty?

    If I wish to claim warranty, must ownself bring to the service centre at 21 Media Circle?

    Answer : [Re] Inquiry for the item from Lee****

    Good to hear that. Yes. Just keep your receipt will do. And bring it to the above mentioned service centre will do. Thank u

  • Question : she****会员的咨询Mar 18, 2019

  • Question : Inquiry for the item from ser****Mar 11, 2019

Marshall Monitor Bluetooth Wireless Headphone / Local Set with Local Warranty
Marshall Monitor Bluetooth Wireless Headphone / Local Set with Local Warranty
Item Q&A
  • Question : Inquiry for the item from Cry****May 12, 2019

    Hi there, is this soundproof?

    Answer : [Re] Inquiry for the item from Cry****

    Hi

    This headphone has passive noise isolation, that will help reduce noise from the outside.

SUDIO Tolv Truly Wireless Earphones
SUDIO Tolv Truly Wireless Earphones
Item Q&A
  • Question : Inquiry for the item from daw****May 10, 2019

  • Question : Inquiry for the item from vey****May 03, 2019

  • Question : Inquiry for the item from kim****Apr 28, 2019

    Hi I had placed an order for Sudio Tolv white. Can I come collect tomorrow after 6pm at Plaza Singapura?

    Answer : [Re] Inquiry for the item from kim****

    Hi noted. My colleague had been informed . Thank you .

  • Question : Inquiry related delivery from 212****Apr 23, 2019

  • Question : Inquiry for the item from skp****Mar 02, 2019

    Interested in the blue or white. How soon can you ship?

    Answer : [Re] Inquiry for the item from skp****

    Hi, I’m afraid there’s no stock for colors u wanted. We only have black n green currently .

    Question : [Re] Inquiry for the item from skp****

    When will u restock?

    Answer : [Re] Inquiry for the item from skp****

    Hi , 2nd or 3rd week of March

    Question : [Re] Inquiry for the item from skp****

    Ok tks! By any chance will u b selling during IT show?

    Answer : [Re] Inquiry for the item from skp****

    Retail shops doesn't carry blue?

    Question : [Re] Inquiry for the item from skp****

    Hi currently blue is out of stock. Thanks

    Answer : [Re] Inquiry for the item from skp****

    Hi has the stocks arrived for blue?

    Question : [Re] Inquiry for the item from skp****

    Hi the stock haven’t come yet ... should be around 3rd week of this month .

    Answer : [Re] Inquiry for the item from skp****

    Should i place my order now or to wait?

    Question : [Re] Inquiry for the item from skp****

    I think u should wait ... unless you have any discount coupon which expiring. Certain weekend qoo10 will also give discount coupons too .

    Answer : [Re] Inquiry for the item from skp****

    Hi, any updates for the blue set?

    Question : [Re] Inquiry for the item from skp****

    Hi can I let u by tmr .

SUDIO Nivå True Wireless Earphones With Local Warranty
SUDIO Nivå True Wireless Earphones With Local Warranty
Item Q&A
  • Question : Inquiry for the item from ric****May 01, 2019

    any discount if buy 4?

    Answer : [Re] Inquiry for the item from ric****

    Hi now is $149 $20 discount from retail price. Thank u

    Question : [Re] Inquiry for the item from ric****

    It is authentic right ?

    Answer : [Re] Inquiry for the item from ric****

    and sale till when ?

    Question : [Re] Inquiry for the item from ric****

    From 1 May till 31 May . Thank u

    Answer : [Re] Inquiry for the item from ric****

    if want to self collect, is it possible? and where would that be?

    Question : [Re] Inquiry for the item from ric****

    Hi can I check and let u know by tomorrow?

    Answer : [Re] Inquiry for the item from ric****

    of course. thank you so so much.

    Question : [Re] Inquiry for the item from ric****

    Hi we have all the colours. Self collection is possible on the weekdays. Pls indicate on the memo for this request. You will need to wait for our notifications then can be collected. Thank u.

    Answer : [Re] Inquiry for the item from ric****

    thank you for help askin. i only need 4 of the marble. but where will the pickup be?

    Question : [Re] Inquiry for the item from ric****

    Hi it will be at plaza Singapura

    Answer : [Re] Inquiry for the item from ric****

    great. thank you. may i know who am i communicatin with?

    Question : [Re] Inquiry for the item from ric****

    Hi I’m carol . If you would like to collect by today, pls make your purchase now so that we have sufficient time to send request to qoo10 and for the approval. Thank u

    Answer : [Re] Inquiry for the item from ric****

    hello carol. thank you again for your reply. i might only purchase end of may depending on i need to know once i got the item, if theres any problem with it, within how many days can i do a return exchange? as these are for my bridesmaids.

    Question : [Re] Inquiry for the item from ric****

    Dear Valued Customers,

    Please send your inquiries to hr@stereo.com.sg
    As our qpost system is facing some technical difficulties

    Best Regards,
    Qoo10 team

  • Question : Inquiry for the item from hey****Apr 16, 2019

    hi, marble available?

    Answer : [Re] Inquiry for the item from hey****

    Hi yes. We have white marble in stock

  • Question : Inquiry for the item from col****Apr 11, 2019

    Hi,

    When will marble stock come in?

    Answer : [Re] Inquiry for the item from col****

    Supplier updated should be by this today. Thanks

    Question : [Re] Inquiry for the item from col****

    Oh...if I ordered and received the item but I haven’t open it...can I still change colour?

    Answer : [Re] Inquiry for the item from col****

    Hi it’s possible . Can I have your order number so that we can advise you how to go about for the exchange. Thanks

  • Question : Inquiry for the item from mel****Apr 02, 2019

    In stock and comes with warranty?

    Answer : [Re] Inquiry for the item from mel****

    Hi which Color are u interested?

    Question : [Re] Inquiry for the item from mel****

    The marble one

    Answer : [Re] Inquiry for the item from mel****

    Hi ,sorry no stock for marble . Thanks.

BOSE SOUNDLINK REVOLVE Bluetooth Speakers Local Seller Local Stocks Local Warranty
BOSE SOUNDLINK REVOLVE Bluetooth Speakers Local Seller Local Stocks Local Warranty
Item Q&A
  • Question : Inquiry for the item from pau****May 06, 2019

    Hi Seller:

    May I know where is location of service centre?

    Thanks,

    Answer : [Re] Inquiry for the item from pau****

    Hi,
    It’s Atlas @Harper. 6 Harper Road, Leong Huat Building , #03-08 Singapore 369674
    Tel: 63349320
    Thank you.

  • Question : Inquiry for the item from xua****Mar 08, 2019

    Hi, may I check if the warranty is a one year international warranty or one year local warranty? Service centre refers to Bose service centre or some other service Centre?

    Answer : [Re] Inquiry for the item from xua****

    Hi, it’s 1 year international warranty. For singapore, pls send to Atlas Sound & Vision . Thank you

Muzen Audio OTR Metal Portable Audio Speakers with FM Radio
Muzen Audio OTR Metal Portable Audio Speakers with FM Radio
Item Q&A
  • Question : Inquiry for the item from 245****May 03, 2019

    Hi Seller,

    Do you have stock for the white colour?

    Answer : [Re] Inquiry for the item from 245****

    Hi, yes. Do u wish to make your purchase? So we can keep one aside for u . Thank u.

    Question : [Re] Inquiry for the item from 245****

    Noted. Will let you know if I decided to order.

JBL Link 20 Wireless Bluetooth Speaker (Black)
JBL Link 20 Wireless Bluetooth Speaker (Black)
Item Q&A
  • Question : Inquiry for the item from shi****Apr 30, 2019

    Hi. I'm looking for a bluetooth speaker. Can u recommend one that is value in cost and have good bass? Thanks

    Answer : [Re] Inquiry for the item from shi****

    To add on. For use in room only. Main purpose is to connect to computer to watch movie. Thanks

    Question : [Re] Inquiry for the item from shi****

    Hi, I would like to know your price range before we can recommend the suitable one. Thks

    Answer : [Re] Inquiry for the item from shi****

    Below 350 pls. Thanks

    Question : [Re] Inquiry for the item from shi****

    Hi,You may click this link to view https://www.stereo.com.sg/catalogsearch/result/?q=audio+pro
    The recommend models within the range will be T3 and T5. If you have further queries, pls let us know. Thank you.

    Answer : [Re] Inquiry for the item from shi****

    I'm not familiar with this brand. How about Boss? Is it good? Which model are u recommending?

    I'm your repeated customer

    Question : [Re] Inquiry for the item from shi****

    I'm looking at these 3

    Answer : [Re] Inquiry for the item from shi****

    This too

    Question : [Re] Inquiry for the item from shi****

    And this

    Answer : [Re] Inquiry for the item from shi****

    SoundLink and SoundTouch same price at $319.

    Question : [Re] Inquiry for the item from shi****

    Hi among the 3 . Revolve has built battery. The other 2 need to be powered.

    Answer : [Re] Inquiry for the item from shi****

    In terms of sound quality. Which one would u recommend pls?

    Question : [Re] Inquiry for the item from shi****

    Hi, Bose home speaker gives an almost 360 deg like sound, you can place it anywhere and even the middle of a room and you get a consistent sound at all direction

    The Soundtouch is more like a traditional directional speaker where it will sound better when placed close to a wall.

  • Question : Inquiry for the item from rmc****Feb 12, 2019

    hi, thkq vm for fast delivery. just open the package for inspection. noticed that the UK (3 Pins) plug is missing. there are only US and EU plugs. please arrange delivery soon. thks again.

    Answer : [Re] Inquiry for the item from rmc****

    Hi we had informed the supplier. Waiting for their reply.

  • Question : Inquiry for the item from rmc****Feb 06, 2019

Fiio BTR3 Portable High-Fidelity Bluetooth Amplifier With Local Warranty
Fiio BTR3 Portable High-Fidelity Bluetooth Amplifier With Local Warranty
Item Q&A
  • Question : Inquiry from ben****Apr 29, 2019

RHA TrueConnect Truly Wireless Earphone with 3 Years local warranty
RHA TrueConnect Truly Wireless Earphone with 3 Years local warranty
Item Q&A
  • Question : Inquiry for the item from Zan****Apr 28, 2019

  • Question : Inquiry for the item from ord****Mar 27, 2019

    Hihi. Just wanted to confirm item is authentic and comes with 3years warranty?

    Answer : [Re] Inquiry for the item from ord****

    Hihi can someone please response to this for good order please.

    Subject says 3 years warranty but under warranty stated only one year. Please kindly confirm thanks.

    Question : [Re] Inquiry for the item from ord****

    Hi, it’s given 3 years warranty by the authorised local service centre Eng Siang international. Tel: 62830103.
    Thank you

    Answer : [Re] Inquiry for the item from ord****

    Thank you!

    Question : [Re] Inquiry for the item from ord****

    Is it at Collyer quay?

  • Question : Inquiry for the item from sna****Mar 29, 2019

    Hi, do you provide receipt for warranty? Thanks.

    Answer : [Re] Inquiry for the item from sna****

    Hi, yes we do. Thanks

    Question : [Re] Inquiry for the item from sna****

    When can you ship out my item? Thanks:)

    Answer : [Re] Inquiry for the item from sna****

    Hi can I have your order number?

    Question : [Re] Inquiry for the item from sna****

    292972295

    Answer : [Re] Inquiry for the item from sna****

    Hi, thank you for the purchase. The item had been collected today. Thank you.

  • Question : Inquiry for the item from sna****Mar 29, 2019

    Hi, do you provide receipt for warranty? Thanks.

    Answer : [Re] Inquiry for the item from sna****

    Hi Buyer,

    if seller unanswered, pls resend

    Thanks
    Qoo10.sg

Sony NW-WM1A Local Stocks Local Warranty
Sony NW-WM1A Local Stocks Local Warranty
Item Q&A
  • Question : Inquiry related delivery from 245****Apr 24, 2019

    Hi, I intend to order the Sony NW-WM1A walkman. What type of packaging material is used to protect the walkman cardboard box during delivery? This packing is done by Stereo or Qprime? For the 1 year warranty, I just need to show the "Confirm Delivery Item Information" with order number from Qoo10 to Stereo Electronics or Singapore Sony service centre?

    Answer : [Re] Inquiry related delivery from 245****

    Hi, we will bubble wrapped the item. As for the warranty will just need to produce our receipt to Sony service centre . As for stock availability, once u place order, we will order from Sony. Currently the waiting time is around 2nd week of May. Thank you.

    Question : [Re] Inquiry related delivery from 245****

    Since I order online using the Qoo10 platform, how do I get the Stereo receipt for the Sony NW-WM1A? Do you mean Stereo will deliver the receipt/invoice together with NW-WM1A to my address? Thanks.

    Answer : [Re] Inquiry related delivery from 245****

    Yes. Our company receipt will be included in the parcel. Pls keep that for your warranty purposes. Thank you.

Jays A-Jays four+ Headphone / Earphone / Local Set with Local Warranty
Jays A-Jays four+ Headphone / Earphone / Local Set with Local Warranty
Item Q&A
  • Question : Inquiry for the item from che****Apr 08, 2019

  • Question : Inquiry for the item from ang****Jul 15, 2018

    Is this earphone for iOS? And is it authentic?

    Answer : [Re] Inquiry for the item from ang****

    Hi, the one on promo at $58 is android. Colours available are white, silver and white gold. The IOS is at normal price $108. Thanks for your query.

Fiio M9 Digital Audio Player With Local Warranty
Fiio M9 Digital Audio Player With Local Warranty
Item Q&A
  • Question : Inquiry for the item from 233****Apr 06, 2019

    Is this still available?

    Answer : [Re] Inquiry for the item from 233****

    Yes . We have . But limited stock . Pls let me know if you will be purchasing so that we can reserve for u. Thank u

Bose Noise-Masking Sleepbuds™ Local Stock With 2 years International Warranty
Bose Noise-Masking Sleepbuds™ Local Stock With 2 years International Warranty
Item Q&A
  • Question : Inquiry for the item from Yen****Apr 04, 2019

  • Question : Inquiry related delivery from maa****Feb 01, 2019

    Hi,
    I need the item quite urgently, any chance i can self pickup if i buy today?

    Thanks.

    Answer : [Re] Inquiry related delivery from maa****

    Sorry ... I think it too late for today pick up. Let me know if u want by tomorrow... need to set to self pick up before your purchase. Pls advise. Thanks

  • Question : Inquiry for the item from diu****Nov 30, 2018

    Hi! What is the return policy for this item?

    Answer : [Re] Inquiry for the item from diu****

    Hi! Re-sellable conditioned and original packaging within 10 days. Have to bring to our outlet and let our staffs check. Upon approval we will send the return request to Qoo10. They will refund the payment to you.
    Please let me know your order number too.

    Question : [Re] Inquiry for the item from diu****

    Great thank you. Is there a demo unit of this available in your shop to try instead?

    Also to confirm, so long as I still have the original packaging/box, even after opening them to try, they still can be returned within 10 days if I find that they don't suit me?

    Answer : [Re] Inquiry for the item from diu****

    Hi our advice will be best to try the demo set to see if suitable. This is to minimise the unforeseen reject reasons for returning. Thanks for your understanding.

    Question : [Re] Inquiry for the item from diu****

    Is there a demo set instore?

    Answer : [Re] Inquiry for the item from diu****

    Is there a demo unit at the Plaza sing outlet?

    Question : [Re] Inquiry for the item from diu****

    Yes. There’s demo set both at plaza Singapura and west gate.

    Answer : [Re] Inquiry for the item from diu****

    Great thanks. Just to confirm, if I pay on Qoo10, I have to wait for delivery and cannot collect on the spot in store?

    Question : [Re] Inquiry for the item from diu****

    Hmm yes, only delivery. You may also want to check if they have stock cos we will ship the item from our outlet

    Answer : [Re] Inquiry for the item from diu****

    Ok. So I will go down later to try and check if got any read stocks to ship from Qoo10

    Question : [Re] Inquiry for the item from diu****

    I just checked with plaza sing, they say they don't have stocks. If no stocks at west gate also, then how long do I have to wait for delivery?

    Answer : [Re] Inquiry for the item from diu****

    Hi, it should be arriving at next Tuesday.

  • Question : Inquiry related return and exchange from 246****Nov 26, 2018

    Hi is this 1 year or 2 year local warranty? since the other sites are having 2 year standard local warranty on this.

    Answer : [Re] Inquiry related return and exchange from 246****

    and Bose sg website is showing as 2 year local warranty.

    Question : [Re] Inquiry related return and exchange from 246****

    Hi Simon, yes ... after checking, it’s confirmed 2 years warranty

    Answer : [Re] Inquiry related return and exchange from 246****

    Thank you.

    Question : [Re] Inquiry related return and exchange from 246****

    Thanks for pointing out.

Nuarl NT100 Sport True Wireless Earphones With Local Warranty
Nuarl NT100 Sport True Wireless Earphones With Local Warranty
Item Q&A
  • Question : Inquiry related delivery from Kal****Mar 25, 2019

    Hi Order #292530657, Ordered 21st March. I'd like to know this item is in stock or not. What would be your estimated delivery date. Thanks.

    Answer : [Re] Inquiry related delivery from Kal****

    Hi Kalvin, Thanks for the purchase and ur patience. Yes. We are still waiting for the item to come . The estimated latest day will be shipped out by this Friday . Once again , thank you and have a wonderful day.

    Question : [Re] Inquiry related delivery from Kal****

    Thanks.

    Answer : [Re] Inquiry related delivery from Kal****

    Hi, it has been 10 days now. May I know your estimate again ?

    Question : [Re] Inquiry related delivery from Kal****

    Hi we received the new stock and have arrange the earliest date to be shipped out by Monday. Thank you .

    Answer : [Re] Inquiry related delivery from Kal****

    That's great. Looking forward to it.

    Question : [Re] Inquiry related delivery from Kal****

    Hi we had just received the item and we had arranged the earliest shipping date on Monday. Thank you for your patience.

Bose Quiet Comfort 35 II Earphone / Headphone / Local Set with Local Warranty
Bose Quiet Comfort 35 II Earphone / Headphone / Local Set with Local Warranty
Item Q&A
  • Question : Inquiry for the item from pea****Mar 29, 2019

    Hi, any stock for blue?

    Answer : [Re] Inquiry for the item from pea****

    Hi, no stock for the blue. Thank you.

  • Question : Inquiry for the item from tan****Mar 09, 2019

    Hi
    For Bose QC 35 II, is the warranty provided by your shop or by BOSE SINGAPORE? Can we register the warranty directly with BOSE SINGAPORE?

    Answer : [Re] Inquiry for the item from tan****

    Hi , for local users will require to register with Atlas Sound and Vision. The authorised service centre.

  • Question : Inquiry for the item from che****Mar 01, 2019

    Hi there can i find out where is the product made from? And is your shop a retailer of bose or? Thanks!

    Answer : [Re] Inquiry for the item from che****

    Hi, the product is made from China. We are are the Bose authorised dealer. Thanks

    Question : [Re] Inquiry for the item from che****

    Hi thanks but would the midnight blue be available soon?

    Answer : [Re] Inquiry for the item from che****

    Thanks

  • Question : Inquiry for the item from aun****Mar 02, 2019

    Is your product is manufacturer warranty?

    Answer : [Re] Inquiry for the item from aun****

    Hi yes, it’s with local warranty by authorised service centre Atlas Sound and Vision.

    Question : [Re] Inquiry for the item from aun****

    Hi, I just order this earphone. My order no is 291058751. Can I self collect at West Gate ?

    Answer : [Re] Inquiry for the item from aun****

    Hi Aung Myint , thanks for the purchase. We will send your request to qoo10 for approval. Once approved, we will inform you for the collection. Have a wonderful day.

  • Question : Inquiry for the item from whi****Dec 11, 2018

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Nakamichi MyMusicHue NEP-TW2S True Wireless Earphones With Local Warranty
Nakamichi MyMusicHue NEP-TW2S True Wireless Earphones With Local Warranty
Item Q&A
Marshall Major III Headphone with 1 Year local warranty in Black  Brown  White
Marshall Major III Headphone with 1 Year local warranty in Black Brown White
Item Q&A
  • Question : Inquiry for the item from 244****Mar 27, 2019

    Is this the bluetooth version? Also, the warranty is from manufacturer or seller?

    Answer : [Re] Inquiry for the item from 244****

    Hi , this is the wired model. The wireless retail price is $289.00. The warranty is from the authorised local service centre. Junto Starc.

Final Audio E2000CS With 1 Year Local Warranty In Titanium
Final Audio E2000CS With 1 Year Local Warranty In Titanium
Item Q&A
  • Question : Inquiry for the item from tru****Mar 26, 2019

    Hi. Are there any differences between the E2000C and the E2000CS?

    Answer : [Re] Inquiry for the item from tru****

    Hi, both are the same model which come with mic. S represents the Color the the model which is Silver. Thanks for your query .

Aftershokz Trekz Titanium Bluetooth Wireless Headset / Headphone / Earpiece / Earphone / local 2year
Aftershokz Trekz Titanium Bluetooth Wireless Headset / Headphone / Earpiece / Earphone / local 2year
Item Q&A
  • Question : Inquiry for the item from kei****Mar 24, 2019

  • Question : Inquiry related delivery from ivy****Dec 20, 2018

    If i order now when am i able to receive it? Cox i need it before 24th dec. Or if its possible can i pick it up from you? Thanks

    Answer : [Re] Inquiry related delivery from ivy****

    Yes. We have stock for this model. U may request for self pick up. Add this remark in the memo upon purchase. Thks

  • Question : Inquiry for the item from ali****Oct 28, 2018

    Is it 2-year local manufacturer warranty or 1-year?

    Answer : [Re] Inquiry for the item from ali****

    Hi it’s 2 year local warranty. Thanks

  • Question : Inquiry for the item from hua****Aug 04, 2018

  • Question : 10% couponMar 28, 2017

    Hi, can i ask when the 10% coupon available again?

    Answer : [Re] 10% coupon

    Hi, we will be informed quite last minute.
    Currently, no news yet.

+View all Notice, FAQ, Q&A >>
Jays A-Jays one+ Headphone / Earphone / Local Set with Local Warranty
Jays A-Jays one+ Headphone / Earphone / Local Set with Local Warranty
Item Q&A
Bose SoundSport Free True Wireless Sport Headphone Local Stock Local Warranty
Bose SoundSport Free True Wireless Sport Headphone Local Stock Local Warranty
Item Q&A
  • Question : Inquiry related delivery from 261****Feb 27, 2019

  • Question : Inquiry for the item from ace****Feb 23, 2019

  • Question : Inquiry for the item from fyz****Feb 02, 2019

  • Question : Inquiry from adp****Jan 24, 2019

    Hi thanks for ur reply, how about if were to deliver to S’pore how soon can I get? I want black colour and btw this product from which country? Thanks

    Answer : [Re] Inquiry from adp****

    Hi , if u place order today , we are able to ship out by tomorrow. So qxpress will send by 1-2 working days.

    Question : [Re] Inquiry from adp****

    Hi thanks, ok will place order today.

    Answer : [Re] Inquiry from adp****

    Okie. Thks. Have received ur order. Arrange qxpress for tmr pick up.

  • Question : Inquiry from adp****Jan 24, 2019

    Hi may I know how soon can I get the product if I purchase today (24th Jan’ 19) delivery to Shah Alam, Selangor. Malaysia? Thanks.

    Answer : [Re] Inquiry from adp****

    Hi it will take around 7-14 days depending on the custom clearance . May I know what Color u want?

+View all Notice, FAQ, Q&A >>
Nuforce Be Sport 4 Wireless Sports Earphone (Black/Silver)
Nuforce Be Sport 4 Wireless Sports Earphone (Black/Silver)
Item Q&A
  • Question : Inquiry for the item from kav****Mar 08, 2019

  • Question : Inquiry for the item from 240****Jan 10, 2019

    How is the warranty handled? How long is the warranty? Where to bring to if need to replace under warranty? Thanks.

    Answer : [Re] Inquiry for the item from 240****

    Hi, there’s 1 year warranty for nuforce products. Faulty set will require to bring to service centre Ifactory Asia Pte Ltd at Blk 4008 Ang Mo Kio 10, Techplace 1 #03-11 S(569625) Tel: 64568861.

  • Question : Inquiry for the item from 242****Dec 21, 2018

  • Question : Inquiry related delivery from chi****Nov 16, 2018